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Miss Natasha Choudhury

ENT Surgeon

I feel Dr Choudary explained what would happen clearly enough , but as is often the way with consultant surgeons, they are often lacking in empathy towards the patient. I felt that as a paediatric consultant she might have been a little more personable towards my young daughter to put her more at ease. Drs and consultants can often become desensitised to patients after a period off time, and this was the impression we were given too. Smiling more, engaging more with the child on a level that the child can understand and appreciate is what is required. Her interaction was very professional but rather aloof and cold. When children have to have a camera down their nose for the first time, when it gets towards the point of being rather unpleasant, there was very little empathy or change of tact to help get my child through the experience, to reassure them, and take some of their fear away. Our own GP has a wonderful, playful way with my children to engage with them to get their cooperation and explains things very well to them, whilst respecting and listening attentively to their questions or concerns and making sure to address these , to put them at ease in the appointment. A smile, and being more animated with kids goes a long way to wards getting them on board.

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

Overall experience was poor. After initial consultation I had little or no contact with the hospital, any contact was initiated by myself. Clear lack of communication between departments. I had already paid for my procedure and waiting for a surgery slot. Surgery was scheduled for a Wednesday but received a call the Friday before basically saying if I didnt drive up that day and do a blood test, the operation couldn't go ahead. Luckily I was in a position where I could do that but imagine if I had kids, couldn't get out of work, had no car/transport. The list goes on. The actual surgery seems to have gone well. (1 week post op). But.... the whole experience was pretty poor, no, very poor. I'd have been upset if this was the NHS but this was a privately paid procedure and if it wasn't for the fact that I had already booked time off work, staff cover, kennels for my Cane Corso's (which wasn't cheap) I genuinely would have asked for my money back and gone somewhere else.

Dr Benjamin Shaw

Audiovestibular Medicine Practitioner

After experiencing debilitating dizziness on Friday 30th Jan 2026 I phoned Dr Shaw's PA Emma and she was able to book me a visit within a few days on Tuesday 3rd Feb 2026 at his private outpatients clinic in Highgate. He is a quite remarkable audiovestibular physician. I liked him a lot. His enthusiasm for the subject is infectious. The quality and effectiveness of his work with me was "top notch". His manner was very engaging and gave clear and logical information about my dizziness condition. After the examination, involving several tests, I received a specific targeted treatment manoeuvre which he advised should deal with the problem. A day after my visit I feel much improved. The dizziness has gone and I am following his direction to prevent a reoccurrence. I also really appreciated getting the results letter on the same day via the Carebit portal. Worth every penny!

Newmedica Grimsby

Ophthalmology

Mum was almost blind wearing really thick glasses, and couldn't see at all without them. She had a few complications with her eyes but Dr Stewart and team endeavoured to give her as much sight back as possible, even if just slight. After her cataracts surgery on the 'good' eye, she is like a new woman. At nearly 78yrs old, mum doesn't need to wear her glasses for the first time since she was young. She can see clearer and further away. Close up is still difficult but we trust that after both eyes are done, and potentially glasses again with alot less prescription, she will be able to see so much better. She's had no pain or anything. The drs were brilliant and we can't thank them enough. This is the best thing to have happened to mum who was petrified to get her eyes done. She says he is the best Dr I have ever seen and I'm so happy.

Mr Andrew Pieri

Breast Surgeon

When you finally decide to go ahead with the breast reduction surgery that you’ve considered for years, choosing your surgeon is such a big decision & I am so glad I chose Mr Andrew Pieri. From the first phone conversation he made me feel completely at ease, he is professional, warm & genuinely caring. He is super talented at what he does and creates the most amazing results - I cannot recommend him & his team enough. The results at my 2 week check up blew me away. I had seen varying results from other surgeons online so I prepared myself with low expectations but honestly I couldn’t be happier. Perfect shape, nipple size and placement, and very neat scars, some even barely noticeable already. My only regret is not doing it sooner. Truly life changing.

Lokman Hekim Health Group

Anaesthetics, Audiology, + 50 more

My experıence wıth thıs entıre procedure has been fırst class. From the aırport pıck UP to the hospıtal check ı, communıcatıon was clear, staff was extremely frıendly, and the ınterpretor was hıghly professoonal, courteous and supportıve. The ınpatıent care has been enjoyable, wıth responsıve staff, frequent doctors vısıts and great supportıve overall. Its never easy to take the leap, but the operatıonal excellence of Lokman Hekim has made thıs experıence safe and smooth, .

Transform Health

Physiotherapy

After seeing many people with regards to my 30 year back pain/nerve problems with no to little success, i can honestly say that Neil has been the best ive ever seen his help and knowledge has helped me unbelievably i am so much more confident than ive ever been and now hopefully have the tools to keep me on the right track moving forward i cannot recommend him enough he has given me so much more confidence So Far so good thank you

Mr Shailesh Agrawal

ENT Surgeon

I went because I’d had an issue with my left ear for around 6-12 months I was give a quick examination and the wax was sucked out, I was sent for a hearing test and an mri scan in my ear canal. On my return visit I was prescribed some steroid drops which resolved the issue in around 48 hours and even though I completed the bottle I’ve had no problems since, this was all done within a short period of time and wasn’t drawn out.

Dr. Paraskevi Theocharis

Paediatric Cardiologist

Dr Theocharis was absolutely wonderful. From the start in assisting me with swift booking and appintoment guidance, to making my 3 year old feel happy and safe throughout what could have otherwise been a scary experience. Her bedside manner is what you hope for anyone but especially for young children. Dr Theocharis provides a level of care and compassion I thought was reserved for movies- I cant recommend her enough.

Cancer Services

Oncology

My mother has been under the care of Prof. Wardley for the past three years, and he has truly been a lifesaver. He has been exceptional—always ready to help, endlessly patient, and incredibly reassuring. His calm demeanor and vast knowledge have given our family great confidence and peace of mind. He has always been accommodating and attentive to all of our requests, and we are deeply grateful for his care.

Mr Rekesh Patel

Audiologist

Mr. Patel was very nice and he really helped me understand my hearing loss. He wasn’t salesy at all and was very informative, without overwhelming me. I’ve been to other clinics in the village and down the hill and they were very pushy, but Mr. Patel took a lot of time explaining everything and gave me my options. Thank you mr. Patel- I look forward to my new devices

Surrey Foot and Ankle Clinic

Orthopaedic Surgery, Orthotics, + 1 more

I cannot recommend the clinic highly enough. Staff are friendly but professional and the level of care is exceptional. All appointments are followed up very quickly with a letter confirming all that was discussed and then follow up appointments are arranged very quickly. Would not hesitate to use this clinic for any further medical issues.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

The clinic itself is excellent — very clean, well-organized, and welcoming. The reception staff were polite, professional, and helpful, which made the whole visit smooth and stress-free. From check-in to departure, everything was handled efficiently. I had a very positive experience overall and would happily recommend this clinic.

Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

First visit and struggling in pain .Josh was excellent . He came highly recommended from a colleague . Very personable and puts you at ease whilst listening . Incredibly professional and knowledgeable. His expertise has helped very much in my recovery . Will be returning for him to sort out the other dodgey joints of mine !

Dr. Thomas Kaier

Cardiologist

We went for a consultation afraid and worried about life going forwards. Dr Kaier gave calm and clear explanations of previous actions of the Papworth team with reasons, whilst showing us the physiology of the problem on screen. Then giving possible options gave a forward plan of action that settled our fear and trepidations

Dr. Nikki Ramskill

General Practitioner

Nikki is an extremely knowledgeable Doctor. I was quite anxious and confused. Com about menopause and the supplements I am taking for it. Nikki was very patient and listened to all my concerns and gave me great advice. Glad I have now found my go to Doctor for all my female health issues.