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Vision Scotland Edinburgh

Ophthalmology, Optometry

I have been very happy with my overall experience at Vision Scotland Edinburgh. The staff were both friendly and professional. I was well informed regarding my choices and the procedure. I have been thrilled with the result of the cataract surgery. I was given an appointment very soon after the referral. I would however like to let you know how I felt the experience on the day of the operation could have been improved. Firstly I was not sent the Post Op information which would have been most helpful to read before the procedure. Secondly I got very cold in theatre and was given a blanket but it did take me ages to warm up. It would have been better to have been given a blanket before the procedure started. There is a lot of cold water being used which does add to the chill. Thirdly I was not told to bring sunglasses for the journey home or to bring analogies both of which I would very much appreciated as I lived over a hour away. On the journey home I became extremely uncomfortable. Finally the roof of my mouth and tongue got a little burnt I think by the coffee as they must have been a little bit anaesthetised still when I had the coffee. The coffee however i have to say was absolutely welcome and the best thing along with the toasted teacake. I found it very reassuring to have a telephone number to call which I did use. I also very much appreciate the phone call from the nurse a couple of days post op. I hope you find the above comments of use. I do not wish to criticise as overall it was an extremely good experience and I would and have already recommended Vision Scotland. ( I did tell my neighbour to ask for a blanket!)

Mrs Emma Eaton

Acupuncturist

Emma is not only an exceptional acupuncturist who works her magic with needles, but also someone who instantly puts you at ease. From the moment you step into her room, her loving nature and bright, colourful personality lift your spirit and make you feel truly cared for. Emma doesn’t just treat symptoms — she transforms the whole experience. She helps you sleep deeply through the night, restores your energy, and supports your body in regaining balance. She also gently guides you to release emotional weight and reconnect with yourself. You leave her sessions feeling lighter, clearer, and renewed. She is, without a doubt, one of the best in her field. I wholeheartedly recommend Emma to anyone seeking better sleep, fertility support, improved digestion, or relief from pain anywhere in the body — including the soul. Emma will look after you with genuine care, warmth, and expertise.

Skylight Psychiatry

Psychiatry

Communication from all staff was grand - support teams, and therapists/psychiatrists. Little long on the wait time beyond what expectations were set. Wouldn't say Skylight were at fault here, more suffering from the success of the Right to Choose program. Felt the ADOS portion was poor, the process felt infantilising and the member of staff ran the second half like a therapy session - I didn't need reassuring, I wanted to express XYZ thoughts and feelings that led me to explore a diagnosis. Combined ADHD/autism session was exactly what I felt was needed with regards to the above and the member of staff was sympathetic but handled me through the process while bringing out the thoughts and feelings I'd had up to this point.

Dr. Omer Ahmad

Gastroenterologist

During consultations, Dr. Ahmad patiently and kindly listened to my symptoms, provided explanations regarding potential causes and created a clear investigation plan. He also dealt patiently with all my questions (they were plenty!). Regarding procedures, so far have I seen him for colonoscopy which was arranged promptly. It went smoothly and Dr. Ahmad found one polyp which could have easily been missed. At the times when one's feeling unwell, and just wants to get better, the patience, reassurance and empathy really make a huge difference. This is precisely why, apart from his great expertise, I would wholeheartedly recommend Dr. Ahmad.

Mr Nick Bailey

Physiotherapist

Nick from Physio Jack Studios was really great. I had what I thought was a typical calf strain but all the standard treatments from another physio did not heal it. 4 weeks out from a marathon, I was unable to run 1km without pain. Nick went through a very thorough diagnostic appointment, corrected my diagnosis to an overloading issue at a specific calf/achilles muscle complex and guided me through multiple plyometric exercises and a progressive running plan to allow me to finish the marathon in 3hrs 40mins. Could not recommend him highly enough, super knowledgeable, detailed and passionate 👍

Mr Hassan Elhassan

ENT Surgeon

Very friendly and informative. Had a consultation and explained what was affecting me. Mr Elhassan then did an inspection for the cause of my problem and listed out what would need to be done. He had a great support team which helped organise everything very efficiently and the surgery went off without a problem. I was provided great aftercare instructions and from this I didn’t have any problems after the surgery was complete. Can’t thank Mr Elhassan enough for helping me. He’s improved my quality of life in a way I never thought I would achieve previously.

᠎ Clemmie Oliver

Nutritionist

Working with Clemmie was a fantastic experience. Her knowledge and expertise in dealing with my health condition (Ulcerative Colitis) definitely helped us identify the nutrition gaps in my diet that were influencing some of my gut issues, which allowed us to implement changes in my diet to improve my health. Even beyond just nutrition, she also provided me with some really helpful information and guidance on living with my health condition and has given me tools and knowledge to be able to live with it moving forward.

London Bridge Sports Medicine

Sports & Exercise Medicine

Staff at both the receptions were welcoming , No waiting time . Saw the specialist regarding ongoing issues with my knees and toes, and the he was extremely helpful and informative. He took the time to clearly explain what was happening, walking me through the MRI images in a way that was easy to understand. All available options were discussed thoroughly, including injections and physiotherapy, and I felt fully informed throughout the appointment. . Overall, a very positive and supportive experience.

John Flynn Opticians

Optometry

I wanted to send a huge thank you for the exceptional care you provided to my friend last week. We are incredibly impressed by your expertise and thoroughness in explaining the condition (Keratoconus), your guidance on further management and your prompt referral to the Eye Consultant. We are equally impressed by your wonderful team’s kindness and promptness. It’s a relief to know such high-quality care is available locally, and I’ll be sure to point my friends and family your way.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 37 more

Thyroid blood test. Never been before. Autistic so some challeges : a sign on door to push would have helped, it was intimidating, couldn’t get in straight away. An area with reduced lighting to wait would have reduced my overwhelm, was very close to waiting outside. Became very overwhelmed trying to explain which test I had booked, knew there was a fault on the website. Although the situation was rectified satisfactorily, it was still an overwhelming, triggering experience.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

HCA UK at The Shard provides exceptional service in a modern and welcoming environment. The team of professionals demonstrates a genuine commitment to patient care, ensuring every visit is comfortable and informative. The facilities are equipped with the latest technology, making healthcare accessible and efficient. Overall, it's a fantastic choice for anyone seeking quality healthcare with a personal touch. Highly recommended!

Dr Rory O'Connor

Oral & Maxillofacial Surgeon

Dr O’Connor seems to genuinely want what is best for his patients and thus I trust his decision making and expertise. I never leave feeling gaslit or glazed over. He views things holistically and adopts an approach based on the patient as a whole. This is refreshing and makes seeking quality care outside of the NHS worth it. I have been satisfied with my consultations. Many thanks

Mr Mark Thomas

Orthopaedic Surgeon

I was sadly given some very upsetting news that Mr Thomas would not be able to help my condition and that I would have paralysis for life. Mr Thomas delivered this news in the most respectful manner and took the time to answer all of my questions during the appointment and afterwards. He explained everything in great depth, and I truly appreciated the time and care he gave

Dr Shilpa Davé Private GP Surgery - Teddington

General Practice (GP)

I managed to get an appointment straight away. The online system was very straightforward and the doctor I saw, Dr Jennifer Lamond was just lovely, very professional and gave me clear plan of action to deal with my symptoms. I required an Xray and within 1 hour of getting home the hospital had telephoned me to book me in. All very efficient.

Mourne Private Clinic

Dietetics, Imaging (Scans), + 3 more

As a facility in Newry we as residents are privileged to have such a facility as this in our area Truly professional from reception to ultra sound room State of the art and really wonderful radiologists Couldn't recommend it highly enough 5 star experience and a special thanks to the elegant helpful and accomodating Syd at reception

Mr Chakri Munipalle

General Surgeon

I was little nervous attending my appointment today. Mr Munipalle was very friendly and professional greeting me with a handshake and a smile which put me at ease, He explained surgery in great detail and I left feeling alot less nervous about future surgery. Thank you Mr Chakri Munipalle.