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Dr Shalini Chawla

Obstetrician & Gynaecologist

I had a truly wonderful experience with Dr Shalini and cannot recommend her highly enough. She strikes the perfect balance between clinical powerhouse and compassionate advocate. Her medical expertise and judgment is exceptional, but what really sets her apart is her calm, compassionate approach and the confidence she inspires. I felt consistently supported, informed, and reassured at every stage of my pregnancy and delivery. As someone who is naturally quite medically anxious (even getting a blood test is an ordeal for me) and particularly nervous about labour, choosing to go private was a considered decision. In hindsight, it was the best money I have ever spent. Thanks to Shalini, I not only felt safe throughout, but I actually really enjoyed my labour experience, something I never thought I would say! Her clinical judgment was outstanding. She exercised excellent discretion around timing, including recommending cervical sweeps earlier than would typically be offered on the NHS given my baby’s growth, which I believe made a meaningful difference. When it came to induction, the process was incredibly smooth and calm, with pain managed very effectively throughout. During delivery itself, Shalini was highly present and directive at exactly the right moments. Her guidance during the pushing stage was invaluable and helped ensure a very positive physical outcome, including avoiding internal tearing. She also coordinated seamlessly with the wider medical team (midwives and anaesthetist) creating a calm environment. Labour is one of the most physically and emotionally intense experiences a woman can go through, and having the right obstetrician makes all the difference. I can say hand on heart that working with Shalini was one of the best things Ive ever done and will be forever grateful to her.

RTN Mental Health - Right To Choose

Psychiatry, Psychology

The ratings given were not for my recent online appointment which was very good. The Dr was calm, reassuring, patient and thorough. I have absolutely no issues with that appointment itself, and the offer of continuity of care for my next medication appointment was very welcome. However the initial confusion about RTN not having received my ECG from my GP was unsettling and raised fears that my appointment would again be cancelled due to lack of communication between departments within RTN and between RTN and myself. My previous medication appointment had been suddenly cancelled without any notice. This was apparently due to my not having completed a questionnaire that I didn’t receive, or didn’t notice as it came from a different email address. I was not sent a reminder to complete before my appointment (which was still more than a week away) but suddenly received an email telling me that I had cancelled the appointment - perhaps due to the policy of three patient cancellations resulting in the need to pay privately. Or is that me being cynical? Surely a simple reminder email (even a system -generated one as the cancellation email appeared to be) would not have been too difficult and would have been a more considerate way of managing the issue. Particularly as I am surely, in theory, ‘your’ patient during this process and cancelling an appointment is not only not good policy or practice, it is also not good patient care The whole assessment process was a nightmare of confusing similarly titled paperwork uploaded onto the patient portal with an overwhelming number of emails and no way of marking documents as read.

Dr Hisam Siddiqi

Haematologist

I’ve had the privilege of being under the care of Dr Siddiqi at Blackheath Hospital, and I can honestly say he is one of the most compassionate and attentive clinicians I’ve ever met- not to mention being good looking He takes the time to listen, explains things clearly, and always makes me feel supported and respected. His calm, reassuring manner makes such a difference during stressful moments. The oncology suite team is equally wonderful. Every member of staff creates an environment that feels safe, warm, and genuinely caring. I want to especially mention Sharon Bradley, whose kindness and professionalism stand out every time. She has a way of putting people at ease and bringing real comfort to difficult days. Dr Siddiqi and the entire oncology suite team work seamlessly together, and their dedication is clear in everything they do. I’m incredibly grateful for the care, kindness, and humanity they show.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Cardiology, + 37 more

I have visited the clinic this morning for the first time and my appointment was with Miss Poonam Pradhan. I was nervous beforehand due to the nature of the appointment however was instantly put at ease. I have received the best care and she was so kind and took the time to reassure me and talked me through everything she was doing. The procedure was as pain free as it could have been given the skilled knowledge and technique used. I am so grateful and all I can say is I wish I had visited sooner. I highly recommend the clinic and would encourage others to utilise the service if you are considering it. Thank you again for such wonderful service. ⭐️⭐️⭐️⭐️⭐️

Dr Edward Petzer

Cardiologist

I managed to get a same day appointment after discussion with my GP. This enabled me to get all the facts regards my condition as soon as possible and help reassurance. Dr Petzer came across as very professional and had clearly studied my notes prior to my arrival . Dr Petzer was very clear and concise with his explanation of the diagnosis and supportive in actions to take going forward. I felt very comfortable in his presence and was extremely grateful for his knowledge and expertise. A very slick process to get the appointment, great receptionists who were both very warm and welcoming. A very reassuring follow up in a professional and relaxed environment.

Friends Medical Service

Audiology, Cosmetic (Aesthetic) Medicine, + 15 more

I used the online dr service which was fantastic and thorough. I got the appointment within 30 minutes, I needed an antibiotic and so the prescription was very kindly left over in the pharmacy for me by staff as I would not have made it into town in time. I couldn’t get an appointment within my own dr for another two weeks so this was a great relief to me to be seen by a dr quickly to alleviate my pain without me taking up an emergency appointment. Fantastic service when you need help.

Mr John (Ian) Jenkins

General Surgeon

I can not recommend Mr. Jenkins highly enough. I had a shock diagnosis of colon cancer last year and Mr. Jenkins very calmly and thoroughly walked me through what treatment would be required. He performed surgery with his team at The London Clinic and I had excellent care. I can honestly say that there is not a day goes by where I don't thank him and his team for their help, skill and expertise. The people who Mr. Jenkins surrounds himself with are also all excellent.

Newmedica Plymouth

Ophthalmology

Yesterday was my second follow up appointment after a complication with cataract surgery on my left eye. The operation was painless and effective but in a rare situation scar tissue from previous eye surgery was affected by it. Nick Edmeades has been excellent in managing the difficulty and supporting my recovery thoroughly. My vision is greatly improved with the new lens and I look forward to surgery on my right eye shortly.

Cancer Services

Oncology

We came to Cancer Services for the second opinion with oncologist Professor Wardley. On the first visit he took host time to explain all available options and upsides and downsides of each. This was quite different from NHS where were given a plan with not much reasoning behind. I ended up switching from NSH to have treatment with Professor Wardley as path seemed much more tailored to my needs to achieve best outcome.

Spire Nottingham Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Obstetrics & Gynaecology, + 23 more

I really appreciate the thoughtful approach taken by Doctor Deb in choosing a treatment that suited my condition well. The medication has made a clear difference for me, and I valued the clear and simple explanations, which helped me understand my treatment. Thank you for your support! The check-in process at the hospital was also very smooth, and the staff were friendly and efficient. Thank you!

Mr Inder Gill

Orthopaedic Surgeon

Mr Gill performed my hip replacement 6 weeks ago and his care and professionalism has been exceptional from my first consultation to my operation and post care. I cannot thank him enough for the excellent surgery he has carried out and I am recovering well and walking comfortable without aids. I cannot recommend Mr Gill and all the staff at Oaklands enough, they have been exceptional.

Dr. Hariharan Kuhan

Incredibly positive and reassuring as well as highly informative at a level we can understand. Dr Kuhan has gone out of his way on a number of occasions to provide further details and reassurance when I have needed it. I found this to be particularly helpful as my situation has changed (sometimes quite rapidly). The level of service and empathy has been outstanding.

Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

My three appointments with physio Helen Scott were great. She listened carefully to my issues, asked pertinent questions and explained clearly how considered exercise would improve my situation over the coming weeks. I particularly like that she noted my dislike/boredom with certain exercises and came up with alternatives that would give a similar result.

Dr Chris Jordan

Dentist

Not all aspects of the orthodontic treatment have been entirely pleasant, especially right at the beginning, but Dr Jordan has been transparent about that, was always informative, very knowledgeable, professional, supportive, very responsive, polite and friendly - just overall a great experience and the wonderful end result speaks for itself!

Dr Iaisha Ali

Dermatologist

Dr Ali is an exceptional dermatologist, very clever, knowledgeable, and truly sympathetic. She really cares about her patients and always makes you feel well looked after. Also , her secreteries Zara and Shree are also amazing and super efficient and always provide immediate help. Highly recommend this wonderful team!

The Wells Clinic

Acupuncture, Dermatology, + 3 more

I was delighted to find I could book a next day appointment with Dr Sarah over the telephone. The whole experience was pleasant and reassuring . I was given a diagnosis and prescription which is successfully treating my skin condition . I would definitely recommend and use this service again .