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Rehab Recovery

Health and Social Care, Psychiatry, + 2 more

A Life-Changing Experience – Thank You My wife is 62 years old and has battled alcoholism for 27 years. She had been to rehab three times before, but this time was different. After losing her mother – her last remaining close relative – she turned to alcohol once again, retreating from the world in her grief. As a family, we were at breaking point. In a desperate effort to keep a promise to her late mother, I kept her at home until the funeral so she could attend sober. It was one of the hardest challenges I’ve ever faced, but I managed it. Sadly, after the funeral, the drinking returned and we lost her to the bottle once more. When a small inheritance came through, I decided to try again. From the very first conversation, they understood exactly what we were going through. They acted quickly, knowing how critical timing is — when an addict asks for help, you must act immediately before the addiction takes over again. Addiction is not just the addict’s disease — it affects the whole family. They supported all of us, not just my wife. It’s now been four months, and I see a change in her I have never seen before. She is beginning to embrace sobriety in a genuine, lasting way. She speaks openly when she feels low or has a difficult day, instead of turning to the bottle. That openness has been life-changing for the whole family. I will always be grateful for their understanding, dedication, and wisdom. They didn’t just help my wife — they helped give our family hope again.

London Urology Specialists

Urology

This is , or should be: a two way experience betweeen the Consultant and the Patient , This morning Mr Daron Smith , ENGAGED in explaining what technical medical info he needed , before he would decide how to deal with the three problem areas . The Loose stones in my bladder , seen in earlier scan (s) at C W S. His need to talk to Consultant Owen Warren , and others already in the C and W loop . The purpose is for absolote clarification . Similarly Mr Smith would discover any facts unclear in the abdominal area . I attempted to give Mr Smith to my best endeavour, my understanding of our discussion . Such a discussion had never taken place with me before ..at C ans W . I agreed the next steps .. the first one being for me to have relevant scans on Thusday 18 the Sept. followed by a second consultation with Mr Smith with me , one to one .

Core LDN

Pain Management, Physiotherapy, + 1 more

I absolutely love this Pilates studio! From the moment I walked in, I felt welcomed and supported. My instructor, Claire, is incredible — she’s knowledgeable, professional, and brings such a positive, encouraging energy to every session. She really takes the time to understand your goals and adjusts the workouts to suit your needs, whether you're just starting out or looking to level up. The studio itself is stuning, calming, and beautifully set up — it makes each class feel like a mini retreat. Since working with Claire, I’ve noticed a huge improvement in my strength, posture, and overall wellbeing. I genuinely look forward to every class! If you’re considering Pilates or looking for a studio that feels both professional and personal, I can’t recommend this place — and Claire — enough. It’s been an absolute gift.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

I had a really positive and pleasant experience with the radiographers. There were two of them and they were both very friendly, helpful, patient, careful, knowledgeable and extremely professional. I was very happy with their care. What I was not happy about was the service from the MRI/Scan receptionists, this is the second time I’ve done a scan and each time the receptionists were not friendly, they we’re extremely direct showing no empathy and welcoming presence. They seemed busy with the conversation they were having with each other so I have found on both occasions their service has been very poor. The first time I assumed it was a one off but after experiencing it for the second time I feel it’s necessary to provide the feedback so something can be done about it.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

I recently had a septoplasty procedure with Dr. Anthony Jacob and I couldn’t be happier with the care I received. From the very first consultation, Dr. Jacob made me feel comfortable and confident by explaining everything clearly – from the details of the procedure to the possible risks and what to expect during recovery. The surgery itself went smoothly, and thanks to Dr. Jacob’s skill and reassurance, I felt I was in very safe hands throughout. At my follow-up appointment, I was delighted to learn that my healing had gone exactly as expected and no further treatment was needed. I am truly grateful for Dr. Jacob’s professionalism, kindness, and expertise, and I would highly recommend him to anyone considering this procedure.

Dr. Dipa Jayaseelan

Neurologist, Neurosurgeon

I chose to see Dr Jayaseelan having read her biography on the BUPA app. From the moment we met and Dr Dipa introduced herself, I felt completely relaxed and happy to be in her care. We discussed how the condition had developed, the requirements that I had in terms of her opinion as to my fitness to return to work and ongoing treatment and medication. Throughout the consultation, absolutely everything was explained clearly and in plain language. I really can’t tell you how professional the whole experience was and I left the hospital in no doubt whatsoever that I was in excellent hands. Finally, just over an hour later, I received a written report of the consultation plus a letter that I’d requested for employment purposes.

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 31 more

I have been struggling with uterine fibroids that cause severe pain and heavy bleeding, which has had a big impact on my quality of life. From my first appointment, Dr Woodhead was incredibly understanding, compassionate, and thorough. She listened carefully to my concerns, explained my options clearly, and never made me feel rushed. Her calm and professional manner helped me feel reassured during a very difficult time, and I finally felt that my symptoms were being taken seriously. The whole team at MUMS were welcoming and supportive, and the clinic itself is clean and efficient. I am so grateful to Dr Woodhead for her care and expertise, and would highly recommend her to anyone seeking gynaecological support.

Montrose Health Group

Psychiatry, Psychology, + 1 more

I went in to Montrose after struggling with the group situations and the mix with male and female. I felt the experience of being able to share my deepest darkest secrets one to one was extremely therapeutic. The therapy I got was second to none and the food was cooked fresh each day with my one to one member of staff. Having lived with food intolerances my whole life the staff couldn’t have been more accommodating to my dietary needs. All in all a tough experience but the chance for me to grow emotionally was successful. All in all I’m a satisfied customer and would highly recommend. Thanks again team. 🙏

Spire Gatwick Park Hospital

Vascular Surgery, Breast Surgery, + 20 more

We have seen Dr. Jawad for both of our boys over the last few years, and I have never met a doctor as kind and professional with children. My eldest son has always been very scared of doctors, but Dr. Jawad made him feel completely comfortable — it was the first time I had ever seen my son so at ease during an appointment. Dr. Jawad always takes his time, carries out a thorough check-up, and treats the children with such care and respect. Honestly, he is the best doctor we have ever seen, and we are so grateful for the way he looks after our boys.

Professor Yacoub Khalaf

Obstetrician & Gynaecologist

The staff at the hospital have been absolutely fantastic from start to finish. Every single member of the team we encountered was professional, kind, and incredibly supportive. From the reception staff who greeted us with warmth, to the nurses who provided such attentive care, and everyone in between, we always felt looked after and reassured. We are truly grateful to the entire team for making our journey such a positive one. Thank you all for your dedication and the outstanding care you provide.

Mr Andrew Wheelton

Orthopaedic Surgeon

On the whole a very positive experience for the 8week post op check. Mr Wheelton has a charming, friendly no nonsense approach and explains things in an easy to understand manner, covering all the necessary post op checks/ongoing advice. The only negative thing was the(almost) hour and a half wait to see him as patients were not taken in order of appointment time and it’s a long time to sit following a recent hip replacement. He was very apologetic though when we finally went in!

Mr Shakir Hussain

Orthopaedic Surgeon

My experience was absolutely 💯 From my initial consultation to the actual operation where I was well looked after and Mr Hussain came to see how I was getting on which I thought was a nice gesture. Only minor concern was that my follow up consultation was well over a year after my operation even though I love my new hip and don’t/didn’t have any problems I would have still expected to be seen sooner!

Mr Adam Brooks

General Surgeon

Excellent experience at The Lincoln and The Park Hospitals, Mr Brooks manner was “laid back” & not what I expected, which made a pleasant change! The surgical procedure was explained in great detail so I knew exactly what to expect. Due to the nature of the surgery I had an ongoing problem which affects some patients but not all, for this I was given an extra consultation free of charge!

Dr Ashish Patwala

Cardiologist

Dr Patwala was very thorough in his explanations, whilst delivering the information in any way that it was easy to understand as a layman. He clarified my current situation and options, but also able to put my mind at rest that I hadn’t any heart issues previously. He has a demeanor and delivery that gives you the feeling in good hands. Professional with the human touch.

Dr Joel Newman

Haematologist

Dr Newman is the consummate professional. All of my dealings with him have been of exceptional quality, particularly given the circumstances of my leukaemia diagnosis. The constant monitoring, continual feedback and the treatment itself have all run smoothly under Dr Newman's care and I couldn't have asked for a better experience. Words can't describe how thankful I am!

Dr. Adnan Darr

ENT Surgeon

My appointment with Dr Darr was the most supportive, kind and clear. His exceptional professionalism and patient care gave me the utmost confidence in the ongoing investigation into my condition. What I would like to highlight the most is the kindness with which he spoke to me and explained my situation. Dr Darr is a true caring clinician and therefore is outstanding.