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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Mr Nev Davies

Orthopaedic Surgeon

Engagement with Debbie was great always very timely about providing appointment, arranging surgery, sending out letters etc (I see Debbie as being a key extension of the medical service that you provide) I found all of your consultations to be really thorough and well explained and not rushed. I always felt I had sufficient time for questions to be answered in a thorough way. Your letters also explained things in a thorough way that I could easily understand - thank you for that. A few small builds which hopefully will help you build on an excellent service that you currently provide: 1) at my first (and very thorough consultation) you did not have access to my MRI scan you only had access to the report. I question if you had viewed the scan, ahead of the surgery, would you then have had a better view of the issue - would the surgery have been necessary. Although I do appreciate sometimes the saying is treat the patient and not the scan. So I do accept I may be wrong? 2) a minor point your clinics ALWAYS run extremely late. I wonder if appointments should either be extended (as you provide a very thorugh service). Although I suspect the hospitals only allow you so many mins per patient? If that is the case could you consider seeing less patients. I (and I suspect others too) have a really busy job and I found this a little fustrating.

Professor William Ayliffe

Ophthalmologist

I accompanied my 98 years old Mother for her appointment with Professor Ayliffe. He reviewed my Mother’s OCT scan and made the decision that she didn’t need an injection at this time and that he would see her again in April to review her condition. He fully explained his rationale for this decision. My Mother has been a patient of Professor Ayliffe since 2018 when he diagnosed her with macular degeneration. During this time, we have been totally satisfied with treatment my Mother has received from Professor Ayliffe. He has always been very caring towards my Mother and has always fully explained any treatment he has given. Both my Mother and I have total confidence in his treatment of her.

Daye

Diagnostics & Testing, Infectious Diseases, + 2 more

From start to finish Daye is intuitive and easy to use. I’ve done many online health tests prior to this but nothing compares to the level of service Daye provides. For clarity I did the full screen and purchased the 30 min nurse call. The sample is beyond easy to take and post. The results came back fast and were clear to understand, on top I was sent a beautiful kind email and was also offered a free call to over my HPV results. I didn’t use this but my 30 min call with the nurse was invaluable. I would have been happy to pay triple the price for the service I received. I will be 100% using Daye again and have already recommended to friends.

Deben Private GP Services

General Practice (GP)

I am very happy with my first experience at the Practice today. Everyone was relaxed and friendly. It was so reassuring to be certain I was seeing an actual medically qualified person (uncertain in todays NHS) whose judgement therefore I felt I could trust. Dr Ridout was very understanding and approachable - an attentive listener, carried out an objective examination and was happy to discuss it together with why she was suggesting the proposed treatment plan. I would definitely recommend this Practice.

Dr Craig Sheridan

Sport & Exercise Medicine Doctor

Dr Sheridan demonstrated an excellent knowledge of my knee injury and gave a thorough explanation of the various treatments available to try and improve its condition. Throughout the process he was focused on providing the most appropriate solution for me The procedure its self was carried out in relaxed manner and I felt comfortable at all times. Post treatment my knee movement has dramatically improved and I am almost completely pain free. I would and have recommended Dr Sheridan to friends

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I have only positive things to say! I managed to get an appointment at a very convenient time for myself, and the staff worked really hard to make that happen. I was very well looked after on my day in hospital. The nurse was very nice and showed great empathy when I was feeling a little nervous. The procedure went well and I am now (almost) recovered, with just my final consultation to go. This was my third experience at McIndoe, and they were all equally as good.

Professor Siôn Glyn-Jones

Orthopaedic Surgeon

As a young person with hip pain I felt very uneasy and confused about where my pain was coming from, Professor Glyn-Jones was fantastic and understanding with my problem. He gave clear explanations and stated all the risks that would come with the hip labrum tear surgery. Subsequently, on the day of my surgery I felt very relaxed and understood thge process very well. I am booked in for my next surgery and feel very calm about it.

Cancer Services

Oncology

I have been under the care of Professor Andrew Wardley for the past three years, and the care he has provided has been outstanding. He is always very responsive and open to any requests or questions. Throughout my cancer journey, he has consistently been calm, composed, and reassuring, which made an incredibly difficult time much easier to face. I am deeply grateful for his expertise, professionalism, and compassionate approach.

Mr Hooman Sherafat

Ophthalmologist

I found Mr. Sherafat to be very confident that he could help me with my vision problems and he took a lot of time to ensure that the correct prescription went into both of my eyes and the results are exactly what I needed them to be. He talked me through all the possible scenarios and I never felt pressured into having the procedures carried out and he waited until I was happy to proceed. I am absolutely thrilled at the outcome.

Freedom Vision - North Tyneside

Ophthalmology

After the operation my eye took a few weeks to settle. That meant I got to experience rather more post-op care than might be usual. Not only was the level of care excellent, but I got to see all the same staff most visits. An efficient and friendly team. Special praise due to the optometrist whose explanations where clear and precise and the responses to my questions well considered. This set my mind at rest.

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

Dr Ratnavel is exceptionally thorough and professional,, and has given me reassurance that the skin condition I have has been successfully treated. He has also guided me on ways to manage it in the future and how to stay safe in the sun whilst still enjoying being outdoors. I’m very grateful for his guidance and professionalism. I would highly recommend to family, friends and colleagues.

Spire Murrayfield Hospital Wirral

Breast Surgery, Cardiology, + 16 more

From initial clinical preliminary diagnosis to start of medication each step was explained to you with care and respect. Future tests were also explained which form part of recovery and correct treatment. Done so in a way which exemplifies good patient practice rare these days. A kind and caring doctor who did not make you feel rushed or just a number.

Dr Satyen Gohil

Haematologist

Always friendly, clear and open to questions about forthcoming treatment. Knowledgeable about previous history and sensitive to issues raised about current treatment plan. Complete confidence in options proposed by my consultant and follow up. Appreciated the continuity of care based on my consultant’s professionalism and understanding of my case history.

Miss Dorota Hardy

Obstetrician & Gynaecologist

After many frustrating Dr appointments I finally felt like I had a doctor who listen to my concerns I expressed as well as validated them. She was very focused on providing me with solutions to my problem (things that may help) and was very well informed on things I can do to help my condition. She was incredibly professional and had a great energy.

Miss Lamia Zafrani

Obstetrician & Gynaecologist

Bit of a delay to be seen but it was a very busy clinic and is to be expected. All staff were very friendly and helpful. Miss Zafrani was a lovely lady who made me feel at ease and explained the procedure so well and answered any questions that I had. Hope to see her again for my C Section as she had a calming aura. Thanks 🙏 Jenna