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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Dermatology, Endocrinology & Diabetes, + 9 more

I had a mixed experience at my recent procedure. Staff were very friendly in general. However, I was shocked how inconsistent the experience was from one nurse to another. My scheduled procedure did not proceed as planned and as I came to around 6 pm on the evening of Monday First of December, I realised I was still attached to a cannula and I’m supposed to stay the night, which was not planned initially. I was told I should contact someone for my first visit to the toilet. As I did, a very irritable nurse came in and questioned me calling for I needing to use the bathroom. I had to explain to her the reason for calling is that it is my first visit to the bathroom. I then had a very painful antibiotic infusion via the cannula on my hand later that evening. The cannula was not stable. It was moving which was very painful and the nurse kept pushing it and kept asking me why I’m anxious. The same nurse came the following morning at 6 am, after I had not slept the whole night, to complete another equally painful infusion, and then proceeded to collapse a vein on my left hand When she attempted to take blood. I asked her to stop. She was not happy. I’m surprised that this is the quality of service received at a private care ward. I had both my hands with limited ability to move by the time I was to have breakfast. I was unable to use a fork and knife and was really getting upset at that stage as I was given jam containers which I was unable to open due to my hands being pin cushions . I felt helpless and burst our crying at that point: your caterer should really consider their clientele, as when a person does not have hands to use a fork and knife and is very weak then struggling to open a container is the last thing they are going to want to do. I had to call someone to open the jam for me when I eventually picked myself together. My main frustration at that point was not knowing why I am there and how long I was going to be kept for. A different nurse came in later that morning, she removed the cannula from my right hand which then enabled her to take blood from my right hand which as I explained to the other nurse as well is the only hand capable of giving blood. Simple as that, however communicating goals along way when also joined with common sense which I’m afraid to say the evening nurse did not display in spades. There was no need for all of the pain and uncertainty that I had to endure. I’m not usually a sensitive soul, I have had my fair share of hardship and I do not complain for no reason, however I feel this needs calling out, because it was completely unacceptable and could have easily been avoided.

Professor Nikhil Vasdev

Urologist

I was referred to Prof Vasdev via a friend of a friend who is: a prostate cancer patient, a practicing emergency Doctor and an ex-military doctor. When I first spoke with “###”, he talked me through his exhaustive research into who, is who, in the world of treatment of prostate cancer and the many specialists in a myriad of fields that he had interrogated. For him, there was only one option for the individual in which he was willing to place his trust and his future care, that man was “Prof Nik”, (a term of endearment I am sure I would never be so bold as to use!) On meeting Prof Vasdev, I was struck by how quickly he thinks, acts and assimilates information. On further conversations throughout my treatment, I have been amazed at how much he does, both locally and internationally across his surgical work, his research, his teaching and his sharing of best practice and in my case Neurosafe Robot Assisted Laparoscopic prostatectomy (RALP). The Neurosafe aspect is the gamechanger, this allows the team to assess at a cellular level the safe margins for the removal of diseased tissues live in surgery with samples taken and assessed in real time…AMAZING! I am now 11 weeks post-surgery and am recovering very well and have had my first post operative PSA test returning undetectable levels of PSA. Having been able to observe Prof Vasdev in his native environment at the NE Hertfordshire hospital in Stevenage he struck me as s a super-bright inspiring leader, held in great esteem by his colleagues and patients alike, capable of communicating the mission and the goal to his peers and his staff who offer him great respect in return and understand how and why to get to the best treatment and patient outcomes Besides his operative track record, his academic and research and teaching record leave no doubt to his expertise, energy and passion to improve medical science across many disciplines which culminate in him being an outstanding surgeon and an avid sharer of new procedures and techniques to give the best patient outcomes and I count myself as a very grateful individual amongst that number.

Miss Rajni Jain

Ophthalmologist

I recently saw Miss Rajni Jain with concerns about puffiness and inflammation under my eyes, as well as drooping eyelids that have begun to affect my field of vision. From the moment I arrived, Miss Jain’s friendly and personable manner immediately put me at ease. She was exceptionally professional throughout the consultation, taking the time to clearly explain each part of the examination and the reasons behind the tests she carried out. I particularly appreciated her patience and the way she welcomed all of my questions, responding with detailed explanations that were easy to understand. Her advice on the recommended next steps was clear, thorough and tailored to my situation, which has given me great confidence moving forward. I would highly recommend Miss Rajni Jain to anyone seeking ophthalmic care. Her expertise, professionalism and warm, reassuring approach made the experience outstanding.

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

I recently underwent surgery at Kingsbridge Private Hospital, and I genuinely cannot put into words how grateful I am for the incredible care I received. From the moment my procedure was over, the nurses were by my side — kind, patient, and so comforting. They made me feel safe and completely at ease during a time that could have been overwhelming. My surgeon and nurse continued that same level of warmth and support throughout my aftercare. Their reassurance, responsiveness, and genuine concern for my wellbeing meant more to me than they probably realise. Their care and attention were truly outstanding — compassionate, professional, and heartfelt in every way. I am so thankful to each and every one of them, and I could not recommend Kingsbridge highly enough.

Dr Finbar's Skin Clinic

Dermatology

I thoroughly recommend. I attended Dr McGrady's clinic to obtain a diagnosis and removal of a small bump on my nose which I thought might be a basal cell carcinoma.. Dr McGrady put me at ease by explaining that it wasn't a form of skin cancer but a sebaceous hyperplasia. He explained how he would remove it. He then thoroughly examined the rest of my face for any other skin issues He found 2 more sebaceous hyperplasia and removed all 3 by using cryotherapy. The procedure was quick,and I am very pleased with the outcome. I highly recommend Dr McGrady and his team. I have attended his clinic before for a similar diagnosis and removal. He has so much knowledge and expertise, is a good communicator and made me feel at ease..

Miss Alison Carter

ENT Surgeon

We had such a wonderful experience with Dr. Carter during our baby’s tongue-tie procedure. From the moment we walked in, she made us feel completely at ease. She took the time to explain everything clearly, answered all of our questions, and treated our baby with so much gentleness and care. The procedure itself was quick, smooth, and far less stressful than we imagined. Dr. Carter checked in with us afterward, gave us helpful guidance for aftercare, and made sure we felt supported every step of the way. We noticed an immediate improvement, and our baby is doing so well now! We are incredibly grateful for Dr. Carter’s expertise, kindness, and compassion. Highly recommend her to any parents considering this procedure!

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

great as manged to get 2 appointments close together which meant huge help to me and made sense . was appreciated the only thing I would say is it would be a lot more helpful and save a lot more time and money if appointments were arranged with the patient rather than just sent out through text because a lot of the times they clash or aren’t convenient but I do really appreciate this time being able to move appointments that they were closer together rather than have one in the morning and one in the afternoon when you have to travel a very long way but the service was great. Everyone was friendly and nice and really appreciate all the help. I got it’s just the booking system that seems to be a real struggle.

Spire Methley Park Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 14 more

Mr Yamoah has changed my life and I will forever be grateful. For almost ten years my GP told me I had IBS and wouldn’t take my pain seriously. This time last year I reached breaking point and didn’t think I would ever feel better. I’m so glad I decided to seek private care. Mr. Yamoah is the first medical professional that has taken me seriously and not made me feel like a nuisance or hypochondriac. Within the space of three months my endometriosis and dermoid cyst were diagnosed and successfully removed and I finally feel like myself again. The nature of the condition means that it will return but I feel so much more confident being in the excellent care of Mr Yamoah.

Mr Jonathan Palmer

Orthopaedic Surgeon

Happy how the appointment went .Any concerns I might have had was discussed in full leaving me reassured that my healing process was on the right track..Also it was reassuring to know that I will receive another appointment in six/ 1 years time to check that both operations on my knees are healing and not causing me any other difficulties.Mr palmer has been excellent all the way through this journey.He been a good listener explaining and reassuring and putting you at ease.Iv have had lots of operations in the pass but Dr Palmer is definitely on the top of my list as Dr/surgeon.

HCA Healthcare UK Elstree Waterfront Outpatients

Orthopaedic Surgery, Gastroenterology, + 7 more

I had a wonderful experience at my most recent visit with Dr. Salvia at Dr Benn’s surgery. My baby had been unwell, and the clinic was able to see us quickly, which was such a relief. Dr. Salvia was calm, reassuring, and incredibly thorough. She took the time to check everything carefully and explain what was going on in a way that eased all my worries. Her kindness and gentle approach made my baby feel comfortable, and I left feeling confident and supported. I’m so grateful for her prompt attention and the genuine care she always shows. I couldn’t ask for a better GP service.

Dr David Treagus

Dentist

Dr Treagus went above and beyond to ensure the best possible outcome for me and my tooth. He was very direct in explaining my options, what could and will likely go wrong in the future. He persevered in very challenging circumstances to complete the work he started, which in this case was drilling through a metal lined crown to address a failed root canal treatment and clear up an infection. His warm and humorous manner helped me to feel calm and take my mind off the seriousness of what was being done. A very professional, empathetic and great dentist.

Nuffield Health North Staffordshire Hospital

General Practice (GP), Imaging (Scans), + 4 more

All members of the team are friendly and welcoming. They have personality and engage with patients. Everything appears to be well organised and runs smoothly. The clinic is clean and fresh. All instructions/requests are explained in a helpful clear manner and staff are attentive and go the extra mile. All staff impress as being very caring. During a recent stay for surgery, everyone with whom I came into contact was very kind and helpful. I felt like I was in very safe hands.

Mr Ganapathy Dhanasekar

ENT Surgeon

I had half my thyroid removed on the 1st November 2025 at Diana Princess of Wales Hospital. I cannot praise Mr. Dhanasekar enough. The operation went smoothly and l recovered quickly. Every time l saw Mr, Dhanasekar he was kind, professional and patiently listened to my questions. From my first meeting with Mr. Dhanasekar l had full confidence in him. Thank you Mr. Dhanasekar and everyone who looked after me.

Dr Mokhtar Ibrahim

Cardiologist

I underwent an ablation 3 months ago. I was nervous of course about having the operation but all the staff on the day were reassuring and the procedure was easy and painless under general anaesthetic and I was discharged later the same day. Recovery was quick and pain free and I was back to running after two weeks. If Dr Ibrahim recommends an ablation, do so sooner rather than later. It’s nothing to worry about!

Dr. Felicity Taylor

Paediatrician

Dr Felicity saw my son in clinic and she put him at ease right from the start. She explained things in a way he could understand. We both felt at ease and the consultation went smoothly as a result. She was very thorough in her assessment and we have a plan in place now. I would highly recommend seeing her if you have concerns about your child’s health or well being. Thank you very much!

The National Heart Clinic

Cardiology

The best doctor and Angel is Dr. Francesco Lo Monaco is an exceptional cardiologist and a remarkable human being, truly like a living angel. His kind support, prompt appointments, and compassionate care have been nothing short of extraordinary. Words cannot fully express my gratitude for all that he has done. His efforts are deeply appreciated.