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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

It's not fair that being an NHS patient meant that we couldnt use the disabled parking, which was empty, right outside the hospital, meaning a much longer and uncomfortable walk. We we greeted well upon arrival and called through almost immediately. Although I found the nurse abrupt and abrasive to start with, I put this down to her working from the computer, checking through info. Perhaps that wasn't her strong point with technology. I have many complex needs, including some communication needs, being ADHD and Autistic. I clearly hadn't understood some of the portal questions and answered them differently to its intended expected responses. Perhaps some more understanding around neurodivergent conditions would be helpful and clarity around the context of their questioning, rather than to feel berated for replying "I fear spiders". The question asked for my fears or what I am scared of, if it was specifically regarding the procedure, it should have been clearer. I was clearly struggling with the bright lights in the office, holding my srm up to shield my eyes from the lighting, even commenting to my daughter who I took with me, my questionnaire replies would have told her I am photophobic, but because of how she initially presented to me, I felt unable to raise my concerns and ask for the lights to be adjusted. (This resulted in triggering a migraine after I left). Im still working on advocating for my own needs. Once the computer work was complete and she faced me to go through expectations of the operation day, she mellowed and warmed, her body language positively changed. This helped reduce my heightened anxiety. She was very good when it came to taking my bloods and I didnt even feel it, for the first time ever. I left feeling far less anxious than I did upon arrival.

Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

had a right knee replacement with Mr. Sam Rajaratnam just over two weeks ago on 3rd November 2025, and what I had feared would be a difficult and painful operation turned out to be completely painless. Sam is extremely kind, patient and reassuring — perfect for someone as nervous as I was. I had delayed doing this surgery for a year and a half and even cancelled the operation twice before finally going through with it! Mr. Rajaratnam has built an outstanding team, including an exceptionally experienced anaesthetist, Dr. Barry Philips; a kind and highly competent nurse consultant, Ms. Christine Howis; and an excellent senior physiotherapist, Felicitas Gatti, who visits me at home to guide my post-operative exercises. I was also extremely impressed by all the medical staff at the Cleveland Clinic hospital, who provided exceptional care throughout my stay. Whilst at the Cleveland, Sam visited me daily, and even came in today after my staples were removed to check on my progress. Mr. Rajaratnam’s expertise is evident—he has performed over 7,000 knee replacements—and the level of care and support I received was extraordinary. I was expecting a significant increase in pain once the stronger medication stopped a week after surgery, but to my surprise, I remained completely pain-free. I am extremely grateful to Sam and his wonderful team. I’ll be back for my other knee as soon as I’m up and running again!

Cyprus IVF Hospital

Clinical Genetics, Obstetrics & Gynaecology, + 2 more

We can recommend this clinic 100%!! From the very first contact with our coordinator Esra, everything was positive, warm-hearted, and trustworthy. This continued throughout the entire treatment. We always felt perfectly advised. We also felt completely comfortable with the whole team and the doctors at all times. Esra is like a best friend and is truly always there with full dedication whenever we have questions! Thank you for your wonderful work!! You can really feel that Esra puts her whole heart into everything she does! A big thank you also to the entire team for their great work! V.D.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I recently had a procedure done in Kingsbridge, Ballykelly, and I couldn’t be more impressed with the care I received. Dr. Declan Quinn was absolutely amazing — professional, reassuring, and the surgery was a complete success. The nursing staff were incredible from start to finish and I have to give a special mention to Olivia. She was so attentive throughout the night, constantly checking in and ensuring I was comfortable. She kept me completely at ease and truly went above and beyond. I’m genuinely grateful for the exceptional care from the whole team. Highly recommended

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I cannot speak highly enough of my treatment at St Hugh’s. From the warm welcome at Reception to the exemplary care of the Nursing Team (Nurse Whitney - your care and compassion are “gold standard”) I could not have asked for a more pleasant experience. Special thanks also to the Consultant Anaesthetist, Consultant Ophthalmologist and Theatre Team. Your skills and expertise are more appreciated than words can express. Last, but certainly not least, thank you to the lovely lady who served me with the delicious tea and toast! You are all a credit to the name St Hugh’s!!

Professor Amtul Carmichael

General Surgeon

“I recently underwent bilateral mastectomies, and the care I received from Professor Carmichael was exceptional from start to finish. Her surgical skill, professionalism, and compassion gave me complete confidence throughout the entire process. She explained everything clearly, listened to my concerns, and made me feel supported every step of the way. My recovery has been smooth, and the results exceeded my expectations. I couldn’t have asked for a better surgeon. Five stars—truly outstanding. 🩷

Mr Tom Walton

Urologist

Tom is a compassionate pioneer, his obvious depth of knowledge borne from many operations and showing others how to improve results in a confidence when discussing progress and prognoses. This makes one feel completely at ease, even when there is a risk of side effects resulting from surgery. Never patronising, and always in tune with Me, he takes plenty of time to discuss questions and concerns. always involving my wife. Thank you very much for saving my life.

North Wales Eye Specialist Centre

Ophthalmology

I have been a patient for a number of years I find the experience completely professions It’s a nice relaxed area Staff all make you feel comfortable and explain things clearly and are happy to answer any questions I have the utmost respect and trust in Mrs mathews and I always feel I’m Getting the best treatment for my condition I needed an extra procedure at my last visit it was promptly arranged and carried out at same appointment . Excellent care

Dr Oliver Segal

Cardiologist

Dr Segal and his team are top-notch. However perhaps they did not pass on the information to The Harley Street Clinic that a single-chamber Pacemaker was required for my procedure on that day. Or maybe the Clinic itself slipped up; I have no way of knowing. Consequently there was an uneccessary delay of several hours while locating this particular pacemaker from an outside source. Apart from those hours, everything went well.

Unblocked Thinking

Coaching

The ADHD coaching I received was excellent. It was so nice to work with someone who had lived experience; it made all the difference. My coach was understanding, compassionate and a great mentor as well as a coach. She asked really thought provoking questions which helped me to think deeper and come up with solutions that would work for the challenges I was facing due to my ADHD and being Mum to an AuDHD daughter.

Mr Arshad Bhat

Urologist

I came in to have my catheter removed and have a twok . This went well, the catheter removal was painless , and the first passing of water was amazing , best for 15 or more years . Overall my treatment with mr Bhat has been a very positive experience, he has been very reassuring and pleasent to deal with the whole journey. Can’t wait for my full recovery and spending so less time in the toilet !

Dr. Patrick Campbell

Obstetrician & Gynaecologist

Overall I was very happy with my experience in Ballykelly. There were a few things I feel would have improved my experience . My admission time was 12 and yet I didn’t go to theatre until after 3. As someone who suffers from anxiety I found the wait added to my anxiety. My legal name is not the name I am known by and while I told the nurse this on admission the team didn’t take this on board.

Newmedica Leicester

Ophthalmology

I now have a problem I did not have prior to the operation. I have like a fine mist on the eye which I had treatment on, when I drive at night it is like driving at night in fog, I get more reaction from on coming vehicles which I did not have before. My optometrist contacted you for a referral and was told my eyesight was good enough and would not see me under the NHS but I could go private

Dr. Barbara Carey

Dentist

Dr. Barbara Carey is an exceptional clinician. She was warm, caring, and took the time to explain my condition clearly and patiently. Most importantly, she provided the correct diagnosis after years of seeing more than ten GPs and specialists with no answers. Her expertise and compassion have made an enormous difference in my life. I’m incredibly grateful and highly recommend her.

Dr. Elsie Mensah

Urologist

Dr Mensah explained the procedure she carried out and the results of the biopsies. She asked if I was passing urine ok I explained that I was going to the toilet without any problems at all. She was pleased to hear that and explained I would be discharged back to my gp. She stated if I had any problems in the future I could go back and see her and she would help me.

Ms Erika Manzo

Obstetrician & Gynaecologist

I have seen this doctor several times, including for a minor surgical procedure, and she has always been extremely attentive and professional. Today’s procedure was done very quickly and almost painlessly, and I felt fully supported throughout. I am truly grateful for her care and would highly recommend her.