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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Dr Shalini Chawla

Obstetrician & Gynaecologist

I can’t recommend Shalini highly enough. She is one of the most kind, compassionate, and thoughtful people I’ve ever met, and she truly goes above and beyond for her patients. Having multiple underlying health issues, it was important for me to have someone who was empathetic, understanding, and mindful of my additional needs. She spent time getting to know me and made me feel reassured and supported throughout my pregnancy journey. Towards the end of my pregnancy, I developed further complications with gestational diabetes and pre-eclampsia. During this time, Shalini was constantly checking in on me, always making me feel safe, calm, and reassured, and never once making me feel worried or dismissed. Our beautiful baby girl was brought into the world earlier than initially planned at 36 weeks due to the pre-eclampsia and how the baby was tracking, and I genuinely don’t think I would have got through this frightening period without her constant reassurance and support. Even now, one week postpartum, she is still checking in on me, which shows how much she truly cares. I couldn’t have felt more comfortable or confident with a consultant, and I will forever be thankful for her support.

Dr Venkataswamy Mahesh

Gastroenterologist

This doctor (Mahesh) has completely transformed life with chronic constipation. The appointment started with a really thorough, calm discussion of a long history of symptoms, and for the first time everything felt properly listened to and joined up. The examination was focused and not excessive, just what was needed to work out the next steps. The colonoscopy was explained clearly beforehand, carried out gently, and felt very safe throughout, with clear results and what they meant. Afterwards, a newer laxative was recommended alongside very practical dietary changes and pre‑/probiotic advice, all tailored to day‑to‑day routines rather than some leaflets. ​ Since then, bowel habits have improved dramatically, pain and bloating are so much better, and normal life feels possible again. It genuinely feels like someone finally understood the problem and offered a long‑term plan rather than a quick fix, and I have a huge gratitude for the care and expertise given.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Professor Stephen McDonnell

Orthopaedic Surgeon

It was my last visit to see Professor McDonnell, following a hip replacement. He had good news, he didn't want to see me again, as I had progressed so well. I was pleased, but also for him, as he obviously did a brilliant jon on my hip. Stephen is very human, caring and dilligent. I certainly would recommend him and refer to him if I needed any furtger surgery. After experiencing so much pain, cancelled holidays and social arrangements, at last he has given me my lafe back. I really can't thank him enough.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

I am extremely grateful to Dr Eka for the outstanding care given to my dad. Dr Eka was exceptionally knowledgeable and reassuring and took the time to provide tailored care. He went above and beyond to ensure my dad was well looked after and clearly explained the plan going forward, which gave our whole family great reassurance. A genuinely dedicated and compassionate doctor. I couldn’t have asked for better care. Thank you.

Deanbrook Practice

General Practice (GP)

I saw the GP within an hour of calling. GP was friendly, confident and extremely competent. I was able to discuss the medication options and I felt part of the process in a very positive way. I cannot recommend the Practice highly enough. Within 2 hours of seeing GP, collecting the prescription and taking it I felt relief and felt on the road to recovery. Thank you

Mr Saurabh Jain

Ophthalmologist

I saw Mr Jain, and his colleague, following concerns regarding cataract surgery by another consultant. Following extensive tests Mr Jain was able to reassure me, and gave clear explanations, of his findings. Mr Jain provided helpful advice regarding managing my symptoms. His kind, gentle professionalism resulted in a very pleasant consultation.

Private GP Extra

General Practice (GP)

Dr Simon gave me a thorough explanation of my condition and any risks associated with it. He carried out all required tests and called to chat through my blood test results and to make any recommendations. Through Dr Simon’s clear explanations I’m now far more reassured about the condition, and how to deal with future occurrences. Many thanks.

Dr Adam Simon

General Practitioner

Dr Simon gave me a thorough explanation of my condition and any risks associated with it. He carried out all required tests and called to chat through my blood test results and to make any recommendations. Through Dr Simon’s clear explanations I’m now far more reassured about the condition, and how to deal with future occurrences. Many thanks.

Albion Dental : Brighton

Dentistry

From the Receptionists welcome then the Dental Assistant taking me to the Dentist Aaron John , then Aaron John fitting my teeth for me was so Professional yet Friendly! I have always been wary of Dentists but Aaron John put me at ease by explaining everything to me. I think Albion surgery is terrific in all honesty I would recommend 100%

Mr Thomas L Kersey

Ophthalmologist

I had been to another consultant but had had a bad experience so was grateful to receive a recommendation from a friend to see Tom Kersey. He, and all his staff, were delightful. Very helpful, accommodating and generally caring. Especially if you are nervous, the whole team do nothing but care for you and your needs.

Mr Evangelos Gkougkousis

Urologist

My appointment has been very good and I feel I have had plenty of opportunity to discuss how I am feeling and my symptoms. I feel my diagnosis has been explained clearly and in detail and in a manner I can understand. It was very helpful to see the CT scan results and have them as a point of reference whilst talking.

Mr Sayed Iqbal Miakhil

Urologist

Booked in for BipolEP operation with Mr Miakhil on 3 Nov this year. I was naturally nervous but he put me at ease on the day and everything went well. I was catheter free after 48 hours and was able pee normally for the first time in years. My quality of life is so much improved following the procedure by Mr Miakhil

Next Fertility Nordic

Fertility Medicine, Genetic Counselling, + 2 more

We have had a long and painful IVF journey. Staff at Next Fertility Nordic have been kind and empathetic, and very professional. The medical treatment was perfect and the customer service also very good. They helped us find an egg donor that led to us having our son. We highly recommend them to everyone.

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

All the staff were so kind, attentive and efficient even though I was a last-minute admission the day before Christmas Eve. The standard of care was excellent - before, during and after my procedure. Everything was thoroughly explained and I felt very safe throughout.