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Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

it's the Grosvenor Cleveland First experience Anweek today Monday i went for a blood test and Ultrasound both appointments were on time. The next day i had an appointment by phone some sort of registration ( by the way this was the 10!th registration ) Our life doesn't revolve over your hospital so many registrations what for and you still got it wrong it's frustrating and monotonous.) I would try and find an easier way for patients . let's go back to the phone registration the gentlemen tells me i have to do a blood test and a swap, i told him i was there yesterday and i did a blood test he told me that i have to go back as they forgot to do another blood test and the swap. Forgot i found that very unprofessional so on Wednesday i went back when the nurse took me she took me to the room did the blood test and another nurse came for then swap i was told i need to go and do and ECG a test that i wasn't aware of i became stressed and furious i turned to the poor nurse and said to her i am not doing an ECG and to cancel it. i found the whole situation unprofessional. Thursday arriving to the hospital' early in the morning' once again registration and then a Porter came and took' us to the room. a few minutes later the nurse came and of course another registeatiôn Room nice but no cupboard to hang your coat. it rains a lot in England we wear coats .My surgeon came and explained the procedure and few minutes after he left went down for the operation all well to this point Eventually i was up and nurses came to check all was well Food Menu is very unhealthy no salad no fruit juices i would suggest you get a dietician it's shameful your Menu I was discharged by Professor Hakim at around 3:30' the nurse went to get the discharge letter and told me that i have an MRI at five i told her to cancel it no need for MRI after the operation When i came to leave nobody told me what i had to do was given some plasters and i asked if i could have a shower n was told not today tomorrow i went to the desk on my way out to query an extra bill i wanted to know what it was for and he couldn't tell me i said where is your account department and he said we don't have one on the premises this huge hospital doesn't have an account department in short when i know what its for i will not pay even'. on my chart why Good luck you have a very nice hospital but very stressing and there is a lot of' things you have to work don't think it will be my first choice

Mr Sid Goel

Ophthalmologist

Overall, the journey for this process was simple. An initial visit to see what my eye sight was like and what procedures were available to me. I believe due to job related issues that I had to have LASEK. An appointment date was set up to have the procedure done. On the day. I arrived at location in HRI and was kindly directed by staff members to a closed off area of the wing where the equipment was, I was met by Mr Goel and two nurses who went over the procedure with again and explained everything that was going to happen in a simple way. The procedure itself took about 15 minutes and most of that was waiting for numbing drops to work. I didn’t feel a think when the actual procedure took place. After the procedure I have had multiple check ups, some with some hiccups due to the medication that was prescribed after but that was due to how my eyes were reacting to them. Steroid drops caused pressure issues in my eyes. After stopping using them I had no problems at all. I was off work for about a month with LASEK, although again, given a different job role could have probably gone back to work sooner. I’m now 6 months post surgery and my last eye check and appointment revealed that I have better than 20/20 vision now. Which I am buzzing about. The only issue I have with is some glare In the evening from car lights, but before the procedure I was informed that this is a minor side effect of it and tbh, I can deal with it and it very minor. Overall, Mr Goel and his assistant have been friendly, kind and extremely knowledgeable in there field of work. I spent some time before the procedure mulling over different options but I can happily say that Mr Goel was the correct option. If you have any doubt about who to chose for this eye procedure / surgery. I would 100% recommend Mr Goel.

Mr Duncan Atherton

Plastic Surgeon

I had an open rhinoplasty with Duncan over the summer and would absolutely recommend him to someone considering the same procedure. I had been considering a rhinoplasty for a few years because of the slight droop in my nose that I've always disliked, but was also slightly terrified of picking the wrong surgeon, or it going wrong. So I must have looked through dozens of surgeons online, and spoke with a handful in person before deciding on Duncan. The pictures of his work always stood out to me because the results always looked so natural, and I knew I didn't want a copy-and-paste nose that I saw so frequently on Instagram. He was very realistic about what was achievable and really listened to what I wanted (a conservative rhinoplasty that wouldn't be hugely noticeable to anyone but me). I was really pleased with the result when I got my cast off at one week, but even more so four months down the line as the minor swelling has subsided. I can see a huge difference, especially to my side profile, but no one else has noticed I've had anything done. The droop has gone and in its place is a ever-so-slightly upturned tip that I'm thrilled with. It's already made me feel so much more confident when I have my photo taken. The slight bend in my nose has also been straightened which has improved my breathing during yoga classes. The recovery was very gentle - I was expecting so much worse. I had one night where learning to sleep in an upright position was a bit awkward, but there was very little pain and minimal bruising throughout the whole thing.

Reproclinic

Fertility Medicine

I had a truly fantastic experience at Reproclinic, and I am incredibly grateful that I chose this clinic for my egg preservation procedure. The facilities were exceptional—modern, purpose-built, and equipped with the latest technology for IVF and fertility treatments. The entire medical team was brilliant and made every step of the process comfortable and reassuring. I was fortunate to be looked after by several outstanding doctors, including Dr. Adrià Moreno Tierzo, Dr. Alicia Hernández Saborit, and Dr. Xavier Julve, who performed my egg retrieval. Their professionalism and expertise were evident throughout, from the careful check-ups leading up to the procedure to the excellent results achieved. I always felt safe, informed, and in truly expert hands. Most of all, my medical coordinator, Manon, was like a fairy - an absolute diamond. She followed every request with dedication and went above and beyond to support me. Her kindness and attention made the entire journey so much easier. I wholeheartedly recommend Reproclinic, a modern clinic in the heart of Barcelona, to anyone considering fertility treatment or egg preservation.

Mr Vivek Srivastava

Cardiothoracic Surgeon

My stay with Dr Srivastava's team at John Radcliffe Hospital Oxford was amazing. Considering the life changing operation that I was undertaking I was made to feel both at ease & confident in their skills & at no time did I worry about a sucessful outcome to the proceedure & recovery. I was given a full breakdown of what was going to happen & when unsure of my understanding I had all my questions answered clearly & patiently. The operation itself went very smoothly from my perspective & every step of my recovery time at the hospital was made comfortable & professionally by the lovely staff there in excellent facilities. I can't stress enough how happy & grateful I am for the amazing treaatment that I have been given.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

great as manged to get 2 appointments close together which meant huge help to me and made sense . was appreciated the only thing I would say is it would be a lot more helpful and save a lot more time and money if appointments were arranged with the patient rather than just sent out through text because a lot of the times they clash or aren’t convenient but I do really appreciate this time being able to move appointments that they were closer together rather than have one in the morning and one in the afternoon when you have to travel a very long way but the service was great. Everyone was friendly and nice and really appreciate all the help. I got it’s just the booking system that seems to be a real struggle.

OSD Healthcare

Pain Management, Breast Surgery, + 47 more

I was very impressed with this place. I am an NHS patient so have never been before. It was clean and tidy. The decor was modern and if you have a fear or hospitals or.drs it.doesnt feel like a medical place. Staff so friendly. Toilets were clean and soap and handcream dispensers full. Wait time was a little longer than expected but I heard nurses saying patients had been double booked. I was still in and out within 2 hrs. I'd had a consult, 2 scans and my results in this time. I wish I could afford to go here all the time.

Cathedral Eye Clinic

Ophthalmology, Optometry

The check up today went really well and I was given reassurance and advice toward looking after my eyes by the thourough Cathedral Eye knowledgeable and experienced staff. The different tests and mannerly handovers following scans etc. from start to finish of appointment are seamless. And the appointment starts so well being welcomed in at the front desk, through too being checked out so that nothing is forgotten from eye drops to appointment times leaving nothing to chance.

The Princess Grace Hospital Outpatients

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

The hospital itself was great and senior nursing staff on the day were informative and professional. My anaesthetist was phenomenal as was my amazing surgeon. However I had a bad experience with one of the health care assistants who wouldn’t let me use the bathroom and led to a bit of a weird experience. Plus when I got my stitches out two weeks later the nurse couldn’t see the stitches and she gave the tweezer to my fiancé who actually ended up getting the final ones out.

Dr. Christopher Barringer

Anaesthetist

I have recently had lumber spine block for chronic back pain and neurological pain. This follow up consultation was very thorough asking me for any benefits and then giving me other options for pain relief. I had ample time to ask questions and raise any concerns. I would recommend Dr Barringer to anyone in need of pain management. When I was in the Cleveland for the procedure, I felt very relaxed and confident in Dr Barringer's expertise and it all went very well.

Fitzrovia Fertility

Fertility Medicine, Obstetrics & Gynaecology

Ms Khanjani is just amazing! From the moment we met Shirin we felt re-assured and confident. Shirin guided us from the very start and was a breath of fresh air from previous clinics and consultants we had been under. To put it simply and as clearly as we can: Shirin is the best. We have no hesitation in recommending Shirin. Without Shirin we would not be pregnant today with our healthy twin girls. Thank you Shirin, you really have given us everything.

Mr Paul Erotocritou

Urologist

I recently went to see Mr Erotocritou after some blood results from the GP regarding kidney function. I had read previous reviews so decided to go with him. I was able to book an appointment really quickly. He made me feel at ease at all times. The best thing I valued was the way he explains things - from going over my CT scan and explaining what everything meant and clarifying questions I had. I would highly recommend Mr Erotocritou!

Dr Pooja Gulati

Rheumatologist

Dr Gulati was thorough and extremely clear in her plan for looking into my recent issues with painful joints. A full set of blood tests were taken just after my initial visit and an ultrasound scan booked for just a week later. My follow-up appointment was very conveniently online and she was concise, understanding and extremely professional to deal with. I would highly recommend her and her team’s services.

Eve Clinic

Osteopathy

I’ve been seeing Luciane for over a year now for issues around EDS and chronic pain. She has been incredibly skilled, knowledgeable, and respectful while also being supportive, sensitive, and humorous over a difficult recovery period. Over the course of treatment, she has gone above and beyond numerous times. I can not recommend strongly enough, wish I could give more than 5 stars.

Dr Claire Baldry

Oncologist

Dr Baldry is always very friendly, kind and courteous. She is very good at explaining medical conditions, treatments and procedures in a way that is easy to understand. She always has time to listen to any concerns and answers any questions I have. I feel very well looked after and know I am in good hands with Dr Baldry. Thank you.

Mr Achal Khanna

General Surgeon

The discussions around treatment were friendly helpful and informative. The benefits, limitations and risks of the procedure were openly set out so consent was fully informed. The two contacts to date have been smooth and prompt, so I feel confident and reassured as to what to expect.