Find your trusted Doctor

London Heart Practice

Cardiology

I booked my appointment directly with Parkside Hospital, Wimbledon, so I didn't attend the London Heart Clinic nor any HCA premises, so my comments relate entirely to Parkside Hospital. 1 - Booking the appointment was a welcoming experience, Tanya was friendly, polite, courteous and easy to converse with. 2 - A follow up email was sent with the appointment details and patient information form which gave some scant details that would not in themselves form the basis of a contract imo. 3- On arrival for the appointment, I was asked to sign a form in 3 places. I was not given a copy of it nor given a chance to take it and read it in the waiting area, I was just asked to sign it, without it being read. 4 - on the basis that this document is in fact a contractual document setting out terms and conditions, which I didn't get to read, this is very poor practice, and could be challengeable. I also have no idea whether it made any reference to 'consent' within it. 5 - I was not handed a copy of the form before or after signing, and the form, with my signatures, has not been emailed to me subsequently, and it is now 2 days after the appointment. 6 - I arrived early for my appointment in the hope that I might be seen earlier than planned, but in the event, I was actually taken in for my appointment 25 minutes after my appointment time, but on the other hand, I had some 50 minutes, so I might have delayed someone else or made Dr Hinton late on leaving. Having said that, he didn't rush me at all, and I am very grateful for this. 7 - Dr Hinton himself was a pleasure to consult with. He made me feel at ease, and he enabled me to feel validated, and heard. He was kind and supportive and I felt I had found someone I could trust. Trust is a super important factor to me, as I've had so many bad experiences in the past. 8 - Dr Hinton grasped matters quickly and set out a case management plan, and dictated his letter to my GP in my presence, for which I am grateful. The only issue I have with that is, that I would rather the NHS GP is not involved, as I have no faith in NHS medical services right now, and I would wish to refer the letter to my health insurers, but am not sure how this will be done, and particularly so, if I am reluctant to speak with my NHS GP? I'm hoping that I will also be furnished with a letter that I can produce to my health insurers, so as to get authorisation for a scan plus it's super important that the letter has been sent to the right GP practice, and I hope it has. I did amend this quickly on the form. This has left a bit of a grey area for me, and I don't know if it was mentioned on the form that I was asked to sign without being able to read through it or be furnished with a copy so I could read it whilst waiting and ask for any amendments? 9 - Parkside is easy to access but it's looking a bit shabby in the outpatients area from my perspective, and the staff look a bit unkempt. My aunt was awarded an MBE for her services to nursing nearly 40 years ago, sadly, she is no longer with us, but she was a stickler for her staff having pristine uniforms, admittedly in the days when nurses wore hats and cuffs, proper uniforms, and butterfly belts, but she was always immaculately turned out and took a pride in her appearance, as well as her work. I often think that today, it begs a question about infection control, or moreover, the lack of it. 10 - it would have been nice to have someone volunteering to work the drinks machine. Older people are afraid to ask but are often dehydrated when waiting, and as we age, technology becomes quite challenging, even a drinks machine!

Dr Alek Nikolic

Cosmetic (Aesthetic) Medicine, Dermatology

20/10 I was recommended to Dr Alek by multiple friends, including one who is a doctor herself and trained under him. He came highly, highly recommended and is known as the best in the business — and I can completely understand why. From the moment I walked into the practice, I was warmly greeted by Sam, the practice administrator. She was friendly, welcoming, and made me feel right at home. Thank you, Sam! I’ve seen many aesthetic doctors and practitioners before, and Dr Alek is by far the best I’ve ever experienced. Previously, consultations felt rushed — numbing cream applied, a quick question about what I wanted, and straight into the procedure. With Dr Alek, it was completely different. We began with a thorough consultation where we discussed my concerns, the procedures I was interested in, and everything I’ve previously had done — including where, when, and any medications I’m on. He then did a full facial assessment, looking at proportions, symmetry, and structure. He carefully felt for any existing filler or lumps, explained what they were, and clearly walked me through what we can and can’t do moving forward. Everything was explained in a way that was detailed yet easy to understand. We created a thoughtful plan of action together, and what stood out most was that he never once tried to “sell” me on anything — something I’ve experienced with every other practitioner before. It’s immediately clear that he truly cares about his patients, has an incredible passion for what he does, and an exceptional eye for detail. He really knows his craft. Today we did Botox, and it was genuinely pain-free. He is precise, intentional, and incredibly gentle. As soon as I left, I couldn’t wait to call my husband and tell him how amazing the experience was. I’ve now officially joined my group of friends who cannot recommend Dr Alek highly enough. Thank you, Dr Alek and team!

Ms Smriti Kuntal

Obstetrician & Gynaecologist

Thank you to Dr Kuntal just doesn’t seem enough. Having suffered for years with horrific periods and severe anemia for the past 3 years and then on top of this bowel problems all of which meant I spent over half of every month not leaving the house. The keyhole full hysterectomy has cured each problem I had. Dr Kuntal is incredible very professional and always clearly explaining the what, the why and the how. I felt so comfortable, safe and most important of all I felt listened too. Everything went like clock work with surgery and I’m now 7 week post surgery and I don’t look back. The whole experience was and has been such a positive one from start to finish and this is all thanks to Dr Kuntal. I would not think twice about recommending Dr Kuntal. Thank you for everything if I had to sum my experience up in 2 words it would be “life changing”. You are in safe hands with Dr Kuntal.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

I had an excellent experience at the Lindo Wing. Everyone (midwives, baby doctors, anaesthesiologists) were exceptionally calm, supportive, and reassuring throughout my stay. Every step was clearly explained, and all questions were answered with patience and care. Even with the smallest concern about my baby’s health, a neonatologist was promptly invited to carry out a full assessment, which gave me great peace of mind. I was also supported with my baby’s breast attachment immediately in the delivery room, which was incredibly helpful. The rooms are very well equipped, and during delivery both my and my baby’s heart rates were continuously monitored and carefully assessed. After the birth, we received ongoing guidance on next steps, and both my baby’s and my own health were checked frequently and thoroughly.

Dr Teresa Castiello

Cardiologist

I have been seeing Dr Castiello for over two years and have found her work and dedication exemplary. Not only has she been incredibly thorough in testing, assessing, and evaluating my health conditions, she has gone above and beyond to be available for questions and support. I had been to two cardiologists prior who had dismissed my concerns and in a very short time she diagnosed me and walked me through a treatment plan. She is an expert in her field and a pioneer snd advocate for women navigating often overlooked and sidelined symptoms. I am beyond grateful to be in her care.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

1)I found the signage to the main lifts and to Lyndhurst rooms confusing. There should be signage in the ground floor lift lobby saying which departments are on which floor. I have been complaining about this since 1971. 2)The excellent group portrait of the Royal Free consultants in about 1970 which used to be on the ground floor but has now been removed to the 12th Floor no longer has the key saying who they are. This is a digrace and an insult to the memory of a fine group of men (and about ten women), The key should be found and reinstated immediately.

Mr Omar Nawaytou

Cardiothoracic Surgeon

I received excellent care and reassurance from Mr Nawaytou, who successfully performed my valve sparing aortic root replacement surgery. He is very personable and clearly an exceptional surgeon and was highly spoken of by his colleagues throughout the hospital and further afield. I feel very fortunate to have had him perform my surgery. The care I received from all staff at Liverpool Heart and Chest was also exceptional. I'm recovering well and would not hesitate to recommend Mr Nawaytou and LHCH.

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

Dr. Teresa Castiello is an exceptional cardiologist and a true professional. From the very first appointment,she demonstrated great expertise, kindness, and attention to detail. She carefully listened to my concerns, explained my condition in a clear and reassuring way, and provided a well-structured treatment plan. I always felt supported and in safe hands. I would strongly recommend Dr. Castiello to anyone seeking high-quality cardiac care.

Professor Yogesh Bajaj

ENT Surgeon

"I recently saw Professor Bajaj regarding severe Rhinitis. After referring me for a number of tests he provided a clear diagnosis and explained the surgical plan in a way that put me completely at ease. The surgery was a success, and I can finally breathe easier after many years of struggling. Throughout he showed care, kindness and professionalism for which I am grateful. I would highly recommend Professor Bajaj

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

The 12-month or so wait time was out of Ravi’s hands and in fact the timing of the procedure worked well for me in the end due to it being right before the Christmas holidays. Everyone at Spire Wellesley was fab, even if my discharge at the end of the day took longer than expected it wasn’t a problem and I was really pleased with all the care and professionalism provided by everyone. Thank you!

Dr Nikant Sabharwal

Cardiologist

I first met Dr Sabharwal a year ago to seek advice on a cardio matter. He was thorough in his research and assessment and explained the therapy plan to me. One year on, it was great to meet with him again and to discover that his plan had worked well. As he said himself, he has done himself out of a job as I (sadly) no longer need to meet with him. Happy to highly recommend Dr Sabharwal.

Dr. Sonu Sharma

Psychiatrist

i've known dr sharma for a very long time and she is the best psychiatrist i ever had. firm but fair. she believed in me even when i was resisting treatment and not always the easiest patient to work with. she could of gave up on me a long time ago, but she didn't. she listened to my views and opinions, didn't judge, and treated me like a person not just the anorexia.

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

I had a wonderful day at the Lister Hospital being looked after beautifully before and after my hip procedure. Janette, my nurse couldn't have been friendlier or more reassuring, the food I had was very good and fresh, and then to have a little sprinkling of reflexology on the 'menu' was icing on the cake! All in all a great experience.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

Follow up appointment with Lee David. Staff very friendly as always, hospital was clean & tidy. There is a a great cafe there as week with great quality food & very reasonable price .Lee David was great as he always is caring compassionate explain things. Would definitely recommend Lee David & The Horder centre in Crowborough.

Mr Simon TR Bailey

General Surgeon

I recently had a telephone appointment with Mr Bailey. This was a follow up appointment, a face to face was not deemed necessary by of us. Mr Bailey is thoroughly professional, caring, thoughtful and sensitive to his patients worries and questions. I could not recommend him highly enough to a concerned patient.

Mr Benjamin Tan

General Surgeon

Excellent, positive, constructive and above all very reassuriing. Mr Tan represents QE at its very best . In what was a very difficult period of my life I have never at any time felt anything other than being well cared for by a very professional team . Today’s visit met those same standards .