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Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

After I had my procedure and was in the room, I needed to use the toilet, but I was hooked up to a catheter. Therefore, I could not go unaided. I needed to use the toilet for a poo and was desperate to go. I used the call button and told the nurse, who said they would come back. I was left for 4 hours in agony. I was really anxious as I had been told I was not to strain, and I was doing all I could to not mess myself. This left me really upset and agitated. I did not feel cared for at that time. The breakfast was very poor and not at all palatable. The fact that you could not get in the lift without someone tapping you in is ridiculous, as you then have to search for someone to assist. Also, when I subsequently came back for my catheter removal. There were no disabled parking spaces at the front, so I had to come in the back. I was told I needed to go to the ward. So I made my way to the lift and was very dizzy and weak. My wife left me at the lift to go to the front to sign me in, and the receptionist could not have been more unhelpful and stroppy. My wife then took me up in the lift, only to be told that they would not see me until she had gone back down to the reception. The other receptionist then signed me in and was pleasant, unlike the other receptionist. Sadly, small things let you down. But when you are a patient, you feel very vulnerable, and the lack of professionalism from a member of the team makes a big impact.

Unblocked Thinking

Coaching

I began working with Jo shortly after receiving my autism diagnosis at the age of 45. At the time, I was already an experienced practitioner, but I was navigating a new understanding of myself while continuing to work at a high professional level. Jo’s mentoring was genuinely transformative. Through her insight, strategies, and lived understanding, Jo helped me to recognise who I am, clearly identify my strengths, and understand that I am not deficient. She supported me in developing the confidence and language to advocate for myself, to understand the reasonable adjustments I was entitled to, and, crucially, how to ask for them effectively. The impact of Jo’s work with me went far beyond personal insight. By applying the strategies and approaches she shared, I not only progressed professionally; I was promoted first to a senior role and then to Service Lead. Jo helped me align my authentic self with my professional practice, strengthening both my leadership and my effectiveness. Jo’s mentoring has had a lasting impact on my confidence, my career, and my sense of self. Her support was empowering, affirming, and deeply respectful, and I cannot overstate the value of what she helped me achieve.

CP+R

Cardiology, Sports & Exercise Medicine

My experience with CP&R…. has been fantastic…. everyone involved has been so very helpful…Becky….. Angela… Tom…. and my trainer Paddy….. (Patrick)…. he has been beyond amazing… from the start…. nothing but encouraging… always supportive…. I have had quite a few bumps along the way and he has always been so kind…. I feel so much stronger… and more confident…Paddy has a wonderful attitude…. full of kindness and nothing but encouragement…. he works you hard but understands one’s limitations… I cannot praise him highly enough…. and I shall never forget this experience…. he has become a lifelong friend…. and I wish him all the luck in the world going forwards…. I reckon CP&R are very lucky to have him!…. I would also like to say a thank you to you all but to Tom who stepped in a few times and was also so encouraging… and I always loved his texts of support…. Thank you!… Becky and Angela .. thank you too for all your support… although it’s been a much longer journey than I had realised…. out of hard times…… has come a lot of good …meeting you all!…. so a huge never ending thank you….

Freedom Vision - Chelmsford

Ophthalmology

I had cataract surgery on both eyes on 4th December 2025 and l was discharged today, 12th January 2026. I'm so pleased to say l don't need to wear glasses or contact lenses any more. From start to finish, my experience at Freedom Vision Chelmsford was exceptionally good - and my end result is superb vision. - more than l could ever have hoped for. Colours are radiant and bright, and probably the biggest bonus for me is feeling so much more confident driving at night. After undergoing rigorous tests and scans , the actual procedure is very quick and painless. All the staff, without question were delightfully kind people and I'd like to thank them all individually, if only l knew their names. But in particular, l'd like to thank Nicola who guided me patiently and expertly throughout the whole procedure, and a massive thank you to Mr Hove , my surgeon, for being such a genius. If you are contemplating cataract surgery, l urge you to go for it - don't be scared - you won't regret it!

Dr. Sam Barke

Sport & Exercise Medicine Doctor

Dr Barke looked after my son following a shoulder injury, and his care was outstanding from start to finish. He acted swiftly to organise appropriate imaging, arranged expert surgical input, and ensured seamless physiotherapy follow-up. What was most valuable was that Dr Barke took overall responsibility for coordinating the entire process and leading my son’s return to sport. As a very keen sportsman, my son was understandably devastated at the prospect of missing out, but Dr Barke was incredibly reassuring, supportive, and clear throughout putting clear plans in place. He not only managed the injury expertly but also recognised the emotional impact of being sidelined, which made a huge difference. Thanks to his guidance and structured approach, my son felt supported, motivated, and confident as he worked back to sport. I would highly recommend Dr Barke to any young sportsman and their family.

Mr Wee Sim Khor

Plastic Surgeon

Went to see mr wee sim coor about a cancerous tumer on my top left upper back and he said he can and is willing to do a wide local exsision and we arranged for it to be done a week afer he were very gentle and the scar is very neat and tidy which is expected as he is also a cosmetic surgeon and he gave me the date when to come back for results to see if he got it all that I did 2 weeks later and he managed to get it all the nurses were very good mr wee sim cool were very good and also the receptionists are very good sorry for missing names out but dulcie lord is very good at her job it is well worth paying the money to go private and I will be back to beardwood if I have any other issues anyway merry christmas happy new year and all the best to all the beardwood team many thanks mr shane t

Mr Tahir Mahmud

Orthopaedic Surgeon

I am incredibly happy and grateful for my surgeon’s reconstruction of my revision ACL and bone graft. From the first consultation to recovery, the care, precision, and confidence he showed made a huge difference in my healing and peace of mind. My knee feels stronger every day, my mobility is returning, and I trust the work that was done. It actually feels better than my first surgery I had 5 years ago with another surgeon. Less painful too. The results have exceeded my expectations, and I truly appreciate the skill and dedication that went into my surgery. I am very excited to know I will be able to ski again next year after a period of rehabilitation. I am beyond grateful to Mr Mahmud. I wish him all the best for the future. A truly skilled and competent Surgeon.

Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

I want to share my sincere thanks to the entire team at Nuffield Health for the exceptional care I received during my recent surgery. From the moment I arrived, the staff were incredibly attentive and helpful. They were constantly checking on me to ensure I was comfortable, and they never made me feel rushed; they absolutely made sure I was feeling good and stable before they let me go home. The facility itself was impressively clean, which made me feel much more at ease, and I was pleasantly surprised that the food was actually great! The kindness and professionalism of the team made a stressful situation so much easier to handle. Thank you for taking such wonderful care of me.

Mr David Floyd

Plastic Surgeon

I had an excellent experience throughout. Mr Floyd was highly professional and took the time to explain both procedures clearly and thoroughly, which made me feel informed and reassured at every stage. His surgical technique was exceptional—the suturing was meticulous and precise, reflecting a very high standard of care and contributing to an outcome that far exceeded my expectations. I am thrilled with the results!! I would also like to mention his secretaries, who were incredibly helpful, efficient and kind. I am extremely grateful to the whole team and would not hesitate to recommend Mr Floyd to anyone considering surgery.

Westminster Women's Clinic

Cosmetic (Aesthetic) Medicine, Fertility Medicine, + 8 more

Dr. Linda Farahani is truly exceptional in every sense. Her scientific knowledge, clinical precision, and clear explanations make you feel completely confident and safe throughout the process. Beyond her expertise, her kindness, empathy, and warm personality genuinely set her apart. She listens carefully, treats patients with great respect, and approaches every case with both intelligence and heart. I truly believe she represents the very best of this clinic, and I am grateful to be under her care. Highly recommended without any hesitation.

Dr Andrew De Burgh-Thomas

Sexual Health Doctor

I was very nervous at first due to past experiences at the hospital. But when I walked in I explained my situation and I have never felt so comfortable. Andrew listened to me and really tried to help me with what I’m going through. You can really tell Andrew cares about his job and the patients he sees. Even though I have not got any answers yet I am so relieved and grateful to have had this appointment and feel as I am a bit closer to finding out what’s wrong.

Endocare Diagnostics

Gastroenterology

I had to give out personal information in a waiting room with other people. Also I was sat in the waiting room about half an hour having been nil by mouth, there were people eating and drinking. There should be a separate waiting area for patients. It was 2 hrs before I was seen, which is too long when you've been told to be nil by mouth. I had to explain I was autistic to the doctor, who was fine once he understood.

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

I had an excellent experience at Skinhorizon Clinic for my acne treatment. The team was kind, professional, and really took the time to understand my skin concerns. The treatment plan was explained clearly, and I started noticing improvements sooner than I expected. The clinic has a calm, reassuring atmosphere, and I felt well cared for throughout. I highly recommend Skinhorizon Clinic to anyone struggling with acne.

Paediatric Diagnostics

Gastroenterology, Diagnostics & Testing, + 5 more

We are so grateful to have found Paediatric Diagnostics to support us with our little one’s tongue tie. We were welcomed warmly by the practicing nurse and were swiftly met by Dr Khemani. Our little one was examined and treated with great care. His tongue tie release was completed within minutes and he was happily feeding moments after. We felt at ease for the duration and would highly recommend their services.

Freedom Vision - North Tyneside

Ophthalmology

After the operation my eye took a few weeks to settle. That meant I got to experience rather more post-op care than might be usual. Not only was the level of care excellent, but I got to see all the same staff most visits. An efficient and friendly team. Special praise due to the optometrist whose explanations where clear and precise and the responses to my questions well considered. This set my mind at rest.

HCA Healthcare UK Elstree Waterfront Outpatients

Orthopaedic Surgery, Gastroenterology, + 7 more

Since Dr Salvia joined the surgery I have had nothing but positive experiences with her. She is always so friendly, easy to talk to, and really takes the time to listen. My appointments with her never feel rushed, and I always leave feeling reassured and well looked after. I’m very grateful for the care I receive from Dr Salvia and I look forward to seeing her for many more years to come.