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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Dr Shankara Paneesha

Haematologist

From the initial fear, confusion and lack of knowledge of my acute myeloma and a collapsed L1 vertebrae, which needed major spinal surgery, Dr Paneesha was able to coordinate my operation with the surgeon and organise my chemotherapy treatment and stem cell transplant at the QE over the following 8 months. He was clear and calm and produced a simple road map for the way forward. His medical experience and connections enabled this with what seemed like little fuss. He also gave me the confidence to tackle one hurdle at a time knowing where we were going. As he said I would be, by January 2024 I was on a control drug and I still see him now on a monthly basis to review my blood results. I have complete trust in him and his knowledge of a very complex subject. He will never accept personal thanks as ‘it is always a team effort Robert’ and whether I see him at the QE or Spire Little Aston his team are always there supporting him. Known to them all simply as ‘Panessha’ or ‘the boss’ they all have the same respect for him that I now have. If there is a question his team needs answering about me they simply pick up the phone and 9 times out of 10 they get an immediate answer. If not a text or email quickly follows. Dr Paneesha has an engaging sense of humour that quickly puts you at ease but he is also honest if he needs to be. But when any bumps in the road do appear he always seems to know another route forward with the minimum of fuss. It is this deep understanding of his specialism and his involvement in research that is the backbone to his success. His positivity, knowledge, understanding, humour and hard work ethic mean I simply could not be in better hands. Thank you Dr. Paneesha…..and the team.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

Name: Patricia H. H. Patient ID: xxxxxxx Consultant: Mr Graham Bailie On Monday 8 December 2025 I visitied No. 6 Lisburn Road to have my wound reviewed. I recently had a full hip replacement with a wound on my hip with approximately 10 staples. The wound was reveiwed and reported that it was mending very satisfactorily. The original dressing on the wound was 30cm x 10cm. When the nurse was finishing examining the wound, she replaced the dressing with a smaller one - 15.5cm x 8.5 cm. She Spent some time stretching the smaller dressing to get it to cover all the staples in the wound. That evening, I experienced great pain with my wound. When I touched it through my clothing, the skin was extremely tender. Eventually, I removed the dressing to find extensive bruising at either side of the wound. It appears, that by stretching the smaller dressing to cover the staples, the wound itself had become extremely aggravated and angry. I replaced the dressing with a larger dressing. Within a few hours, the pain had subsided. However, 4 days later, the bruising is still present. I cannot understand why the nurse chose to use a smaller dressing which obviously caused great discomfort/aggravation to the wound. Having made a great recovery since the operation, this was a major setback to such a successful recovery.

Mr Ash Prabhudesai

General Surgeon

Dr Prabhudesai met me at very short notice and operated me a week later. He was kind, professional and understood my situation very quickly. My condition is not serious and yet very painful & uncomfortable so early action was very much appreciated. I could have done with some additional guidance on what recovery might look like and what I could expect but he did see me twice after the procedure, again, at short notice. A special mention for Nayana and Sonya (in Nayana's absence) who manage Dr Prabhudesai's diary. Exceptional in responsiveness and extremely kind and professional. Thank you.

HealthMatters Group

Coaching, General Practice (GP) (Video Consultation), + 7 more

Here’s an improved, polished version of your review—warm, clear, and professional: ⸻ I’ve had the pleasure of benefiting from Sue’s expertise on several occasions over the past couple of years, seeking her guidance on nutrition, supplements, and overall wellbeing. She is incredibly supportive, deeply knowledgeable, and genuinely passionate about the work she does. My blood test results were analysed quickly and thoroughly, and she provided a personalised plan tailored with real care and precision. I can’t recommend her highly enough.

The London Clinic

Physiotherapy, Dermatology, + 13 more

Dr. Ghosh is an absolutely wonderful doctor, and I couldn’t recommend him highly enough. From my very first visit, he has been empathetic, calm, and incredibly clear when explaining my diagnosis. I always felt empowered and in control of my decisions, with him thoughtfully guiding me through a very difficult process. His entire team works tirelessly to make patients feel comfortable. All of the necessary tests can be done in a single day, which greatly reduces anxiety. I’m truly grateful for the care and support I received

Dr Theodora Kalentzi

General Practitioner

Informative, reassuring, calm & actually fun. Dr Theodora always demonstrates such patience. She is incredibly humble but her experience shines through so I always feel incredibly comfortable talking about any of my symptoms or concerns & she always provides constructive reassurance & solutions. She is incredibly thoughtful in articulating messages demonstrating that this process is normal & we all have a slightly different or unique journey which is very reassuring. I am very grateful to her & the team.

Mr Edward Lee

Ophthalmologist

Good morning, Mr Lee was very professional, polite and punctual. He took some notes, carefully listened, reviewed my existing medication and examined my eyes straightaway. Mr Lee was able to tell me my diagnosis and due to my complex issues, he was immediately able to recommend me to see further specialists without any hesitation. I cannot be thankful enough for his prompt diagnosis, honest discussion and advices I received. I would definitely recommend Mr Lee further.

Lantern Clinic

Diagnostics & Testing, General Practice (GP), + 3 more

Dr Margarita was very knowledgeable and kind. I would definitely recommend coming to the Lantern Clinic. I felt listened too and she emphasised as a woman with my issues. I had plenty of time to chat and didn’t feel rushed,. Dr Margarita devised a plan for me to follow and recommended a gold standard brand of supplements I should start. I am booked in for a follow up appointment in several weeks time, to discuss how my treatment plan went and if I saw improvements.

Kernow Psychiatry

Psychiatry

From start to finish it was a worthwhile experience, we were made to feel welcome and Jemma helped us to feel at ease by her warm gentle approach. Even though we were anxious about the assessment, we were able to trust that Jemma knew and understood how my daughter was suffering and her knowledge was evident by her questions and responses. My daughter broke down in tears at the end of the assessment because at last someone understood and validated her

Dr Sayan Sen

Cardiologist, Diagnostic Pathway Specialist

Dr Sen is the kindest, most caring Cardiologist, who gave me the best care and advice. He took his time explaining my situation and offered all possible options to follow, always in a manner that engaged me as his patient, making me feel I participated in my treatment, without pushing me. Dr Sen is first class in his field and his bedside manner is exceptional. Going to my appointments was something I looked forward to. He is, to me, Dr Sensational.

Mr Anil Tailor

Obstetrician & Gynaecologist

I saw Dr Anil in October this year for persistent gynecological issues and a routine overview. He did my ultrasound and referral for hysteroscopy the same day - with my procedure less than 10 days later. I'm very happy with the care and service I've received and will definitely recommend Dr Anil for any gynaecological investigations and procedures. He's got a lovely way of explaining things clearly and I felt safe and supported. Thank you !

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

The receptionists were incredibly kind getting me a drink when I walked in. I have been feeling very poorly and it was a relief to book in on the same day and be seen. The doctor was so thorough in my consultation. 20 minutes is a good amount of time to have a proper discussion. Antibiotics were needed - the dr sent me a code to give to the chemist to get my prescription. All very easy and straightforward.

Mr Maninder Kalkat

Cardiothoracic Surgeon

Dr. Kalkat provided outstanding care during our consultation. His expertise was evident in the clear communication and thoughtful guidance regarding treatment options. He ensured we understood every step of the process and addressed all our questions with patience. The combination of technical skill and genuine compassion made a significant difference for my family. I highly recommend Dr. Kalkat.

Mr Bhaskar Thakur

Neurosurgeon

Dr Thakur has been very professional, explained all the procedure, the pros and cons of the procedure. He communicated every step to me and expectations explained. I am very happy with the outcome and today’s review went well as I expected. I’m very happy about the progress and I’m hopeful that my condition will continue to improve. His dedication, kindness and compassion is highly commendable

Marris Medical

Pain Management, Breast Surgery, + 5 more

I would like to thank Dr Manojit Sinha for his wonderful care in the procedure I had and a massive thank you to the two ladies and gentleman who helped they were outstanding. From the moment arrived until I left after my procedure I felt totally looked after everything was explained and everyone went above and beyond to provide excellent professional care and support.