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Freedom Vision - Chelmsford

Ophthalmology

I recently had bilateral cataract surgery. From start to finish the treatment I received was excellent. The patient liaison manager was really helpful, friendly, incredibly supportive and a welcome calming influence. I was amazed by the state of the art optical equipment that was available to ensure that my lenses were perfectly suited to the dimensions of my eyes and my prescription, as well as the care that the technicians took while taking the measurements. The optometrists I saw were caring and informative, ensuring that I knew about the different types of intra ocular lenses available and what I may expect from them. They carried out my eye tests with care and patience. The eye surgeon was incredibly experienced and very skilled, and carried out the procedure very efficiently with great care. Now, six weeks post-surgery, I am very grateful of the care I received and the quality and clarity of my lenses; both aspects easily surpassed all my expectations. I would highly recommend Freedom Vision, Chelmsford to anyone considering cataract surgery.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

I have now been to all three locations (I had Hernia surgery 4 weeks ago at their Grosvenor Street hospital) and have been very impressed. The clinics are very clean and more akin to a hotel than a hospital. My issue was a bad back and painful sciatica. I was seen about 15 mins after my appointment time, but that's to be expected these days and it wasn't a problem. I was seen by Mr Montgomery who was very efficient and he gave my back a thorough examination. He said I needed an MRI and I was dreading having to wait days as I had really struggled to get to the clinic due to my injury. However, to my amazement, they managed to arrange for me to have the MRI there and then. I was looked after my Ibrahim who was first class. What a nice guy, very friendly and engaging. Made me very comfortable and talked me through the process. The MRI took about 20 mins I guess and then we made an appointment for me to speak to Mr Montgomery 2 days later on a video call to go through the results of the MRI. Overall, another very good experience.

Mr Shilen Patel

Oral & Maxillofacial Surgeon

I have been so pleased with my experience of surgery by Dr Shilen Patel. At the first consultation he explained very clearly and in detail what my operation would entail and the possible risks, but without scaring me. This gave me a lot of confidence for the day of the operation, and the surgery went very well. When dressings were removed 10 days after my operation I was really surprised to see how neat the wound was, and it was healing nicely. I had very little pain, and Mr Patel explained to me at my follow up appointment that the tumour had been removed fully without rupturing, so there is very little chance of it returning. He had also explained how they had worked to ensure they did not damage a nearby nerve which I had been so relieved about. In conclusion, I was very pleased with the overall treatment received and with the care and respect I was shown. Thank you.

One Stop Healthcare

Anaesthetics, Audiology, + 48 more

The team at One Stop Healthcare in Hemel Hempstead were very friendly and welcoming from the moment I arrived. I had a clean, tidy private room, which made the experience much more comfortable. The two ladies who handled my general anaesthetic were excellent and really helped put me at ease as I was quite nervous. Post surgery, the physio who showed me how to use my crutches and explained my recovery was lovely. My only criticism was the inconsistency around my sick note - my surgeon signed me off for 6 weeks, but a nurse was unhelpful and stated they only do 4 weeks and that I would need to see my GP to extend it! This felt unnecessary given this was my agreed recovery time. My surgeon did step in to resolve this. I did appreciate the follow up call a week after surgery to check how I was doing, which was a nice touch overall.

Dr Catherine Spencer-Smith

Sport & Exercise Medicine Doctor

Dr Catherine Spencer Smith was the first doctor to correctly diagnose my hip problem after I had previously been misdiagnosed by the NHS with a femoral hernia. Her assessment was extremely thorough and helped me clearly understand the true cause of my symptoms, including how they started after bunion surgery. Following my hip arthroscopy, she also helped me understand the cause of my lower back pain during recovery, reassuring me that the surgery itself was not the issue. She gave clear guidance on the physiotherapy I should follow and even offered to contact my physiotherapist directly, which I felt went well beyond what is normally expected. Her examinations are always precise, thoughtful, and very reassuring. I would highly recommend her to anyone seeking a careful and expert musculoskeletal opinion.

Quality Dental : Horsham

Dentistry

I had a dental hygienist appointment. When it came to booking a further six monthly appointment I was asked to pay £35 in advance! This would be deducted from my bill in six months time. I declined to do this and cancelled my next appointment. I presume that at the next appointment I'd be asked yet again to pay £35 in advance, which basically means that this is just a way of charging a one off payment over and above the actual cost! I have never been asked to pay in advance for any private care, dental or otherwise. I think this is very sharp practice. By all means have a cancellation policy and charge the customer for not attending, but don't just take £35 well in advance! I may have to change my dental practice if this continues.

London Gynaecology - Moorgate

General Practice (GP), General Practice (GP) (Video Consultation), + 1 more

I highly recommend Miss Mez Aref-Adib. I’m 39 years old and had a 6 cm fibroid that caused heavy bleeding and severe pain. Dr. Aref-Adib performed my laparoscopic surgery and successfully removed all of the fibroids. She was extremely attentive to my condition after the surgery, followed up closely to make sure everything was going well, and was always available to answer any questions I had during recovery. Three months later, I feel so much better, and there is only a very faint mark left from the stitches on my abdomen. I highly recommend Dr. Aref-Adib—not only because she is highly skilled and professional, but also because she is genuinely kind, caring, and responsive.

Complex Spine London

Orthopaedic Surgery

In a world all consumed with AI and perfection, I can honestly say Mr Fady Sedra outshines AI. 5 Stars for Mr Fady Sedra and the staff at The Cromwell Hospital, after my ACDF surgery I can say Mr Fady Sedra's attention to detail is unmatched. He has an excellent bedside manner and displayed a level of professionalism that is rare to find. Mr Fady Sedra went above and beyond to make sure I was well cared for. The X-Ray of my neck should be in an art gallery as it is truly a work of art by Mr Fady Sedra. I highly recommend for any complex spinal work.

Mr Neville Menezes

General Surgeon

Mr Menezes recently undertook an umbilical hernia repair on me and the whole process from initial consultation to the operation itself and the follow up was excellent. Mr Menezes has such a lovely, calm, caring bedside manner and always explained everything you needed to know and answered any questions I had. Post op i have a tiny scar and and pain afterwards was minimal I would highly recommend Mr Menezes.

Newmedica Newcastle

Ophthalmology

I was amazed by the e efficiency of the staff and how reassuring they were I was introduced to everybody involved, who were all very kind.. It was painless, over so quickly, the consultant Ayad Shafiq was talking to me all the time and the nurse I Fiona was with me throughout everything, even holding my hand through the procedure. I’m actually looking forward to my other eye appointment!!

Dr. Lowri Bailey

General Practitioner

I was pleasantly surprised and pleased that Dr Bailey remembered me even though I had not been for over 18 months. She had my notes available to go through history but also remembered things from my previous visits. I felt there was good continuation and as always, I found her friendly, thoughtful and professional. She also treats me like the adult, is not patronising or dictating.

Mr Sharad Bhatnagar

Orthopaedic Surgeon

Have just had my follow up with Sharad Bhatnagar at 6 weeks at Nuffield Newcastle. Mr Bhatnagar is so welcoming and it was just so nice to see him again. He showed me my x rays and confirmed all looked good but still to follow my hip precautions and not to hesitate to get in touch if I needed anything. He is so approachable and professional and a credit to the Nuffield.

Mr Kuhan Rajah

Obstetrician & Gynaecologist

I would definitely recommend having Mr Rajah lead on your IVF treatment. As a person who feared having the treatment he made the whole process smooth an easy to understand with explanations of each step along the way. He actually listens and tailors treatment unlike other providers that just tell you what to do. His team are very responsive.

Ms Aamina Saeed

Paediatrician, Physiotherapist

We saw Aamina for 4 sessions of physio for my 10 yr old son who had a knee injury. Could not recommend her more highly - she was fantastic at treating him, explaining everything very clearly and set realistic exercises he could complete at home. She was really lovely and we would highly recommend her to anyone - adults and children alike.

Harley Street Hearing

Audiology, Ear Care

George Dashfield practice and knowledge of BPPV is impressive. He is incredibly helpful , patient and kind. He has given me hope and confidence that my condition will be improved/ cured. He is one of the most professional therapists / medics that I have met on my long journey to better health. I recommend him highly. 5 star plus

Mr Jamil Ahmed

Plastic Surgeon

I had the ear pinnoplasty surgery to reduce the appearance of my ears sticking out and it has changed my life! Such a small thing was having such a major affect on me and having the surgery was just what I needed. The care in the hospital was fab and the healing process was far quicker than imagined. Couldn’t be happier!