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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had a wonderful experience with Willow Health and Dr Colquhoun. I was confused about my treatment options and desperate for relief from my menopause symptoms, but from the very start, I was met with respect and empathy. It’s such a safe space where women can openly discuss every part of their menopause journey. I’ve now started HRT, and after just two weeks, I’m already feeling the benefits of having a treatment plan tailored to me. I’ve recommended this practice to so many women, and I’m confident anyone struggling to find the right support will find the help they need here. Thank you.

Dr Elpiniki Chronopoulou

Obstetrician & Gynaecologist

Dr Chronopoulou has been an incredible consultant for us as we underwent IVF stimulation and a frozen embryo transfer at CRGH Great Portland St Clinic (with which we are now pregnant after the first transfer). She went above and beyond to make sure we were cared for during the process and would highly recommend her to anyone! She also pointed out things to be about my overall health that were totally missed by my GP and hospital referrals over the years regarding my hormone deficiency impact on my bone health for which I am extremely grateful to her for.

Dr. Anna Nuttall

Rheumatologist

Thank you very much for your clear explanations, for explaining that a diagnosis / treatment is not necessarily a black and white thing, for taking the time to answer my questions and for providing advice. Your predecessor (not Dr Wamuo, who was brilliant with me over the phone) mentioned there was absolutely nothing to do with osteoarthritis. I can take the truth, but that sounded rather definite for something that involves inflammation. Thanks for at least trying something and advising physio and turmeric. I very much appreciate it.

Mr Senthurun Mylvaganam

General Surgeon

I had both breast implants removed due to rupture and advanced capsular tissue which was causing pain and discomfort. My implants were 15 years old and were from a leading cosmetic surgery company in the U.K.. Mr Mylvaganam is extremely professional, kind and so easy to talk to. I’m 100% satisfied with every aspect of my treatment from start to finish and would recommend him without hesitation. I’m currently 2 weeks post op and couldn’t be happier with the results and I’m finally out of pain for the first time in 2-3 years.

Clearcut Physiotherapy Battersea

Hand Therapy, Paediatrics, + 4 more

I had an urgent issue with my back and Ms. Aamina Saeed was able to book me in right away. She was incredibly professional and attentive from the moment I arrived. Her massage, cupping, and use of the power gun were all excellent, and she immediately understood where my trigger points were without me having to explain much. I felt truly cared for and in very capable hands. She is efficient, skilled, and highly knowledgeable. I’m very grateful for her help and would highly recommend her to anyone in need of physiotherapy.

Dr Carla Plymen

Cardiologist

I recently had an appointment with Dr. Plymen, and I was very impressed with the level of care I received. Dr. Plymen took the time to explain my test results clearly, answered all of my questions without rushing, and made me feel genuinely heard. The staff was professional and friendly, and the entire visit felt organized and efficient. I left feeling reassured and confident in my care plan. Thank you for providing such compassionate, thorough cardiac care.

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

Mr Avis has been so thorough and responsive to the issues. He immediately did multi level investigation to separate my shoulder from my wrist issues and literally sorted out the injections into my shoulder on the day I was there. I was so impressed. He is also very pragmatic about the options and empowering to the patient giving all the information to make an informed choice. The hospital orator is beautiful - spotless and all the team are fabulous.

Mr Gautam Talawadekar

Orthopaedic Surgeon

Mr Talawadekar is the most amazing surgeon I have ever met. He is funny and very reassuring. He told me exactly what I needed to know and made me feel safe and happy with the surgery he provided. My health is so much better after having my operations. (Both elbows and both wrists) thank you so much Mr Talawadekar, I couldn't have asked for a better person to look after me. This is the kind of surgeon everybody needs. Smiles all around.

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 31 more

I had an excellent experience. The location was easy to find and parking was available on site. The staff were really friendly on arrival and there was nice quiet areas to sit and wait. DR Pradhan was great in explaining all the procedure and understanding my circumstances. She took lots of time to answer any questions and give me all the information I needed. I would recommend MUMS to anyone needed any of the services they offer.

Miss Shan Shan Jing

Plastic Surgeon

I first met Shan Shan Jing at my initial consultation for breast surgery. Very thorough and gave full explanation in the procedure I required -implants and uplift. The day of surgery, again ensured the procedure was explained and put me at ease not that I had any anxiety. Procedure was a success and even on follow up Shan Shan was as thorough as first appointment. I feel blessed to have found a wonderful surgeon

᠎ Elizabeth Kyriacos

Dietitians

When Liz explained the reintroduction phase of the FODMAP diet to me, I felt very emotional as it explained why I couldn’t pinpoint what has been wrong with me for half of my life. Liz was really attentive & reassured me that I wasn’t being in any way dramatic. I felt so comfortable talking through the process with her & am looking forward to touching base again when I’ve completed this phase of the diet.

Mr Amro Hassaan

ENT Surgeon

If only all consultants were like Mr Hussaan. He was upbeat, informative and knew my history without me having to repeat my issues from the beginning which usually is the case.. I am finally clear on what action will be taken moving forward with a better understanding of my condition. Such a shame so much time has been wasted to reach this point. A big thank you to Mr Hussaan, you made my day!

Vision Scotland Edinburgh

Ophthalmology, Optometry

From beginning to end the whole experience was very professional. Staff all extremely friendly and helpful and each step of the way was explained and discussed. The surgery has been a complete success and I no longer require distance glasses and a lower prescription for reading glasses. Thank you to everyone at Vision Scotland.

Ashtead Hospital

General (Internal) Medicine, Vascular Surgery, + 27 more

Staff extremely welcoming and friendly. Nurses were very competent and very attentive to my needs. Any consultant interaction was very professional and everything was explained to me that would happen during my procedure and recovery time in hospital. Just an excellent service all round.

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

Everytime I have rung IGP whatever the query or appointment I have been treated so well whether it's a face to face appointment or telephone appointment it's the best scheme we have ever paid into and the knowledge we can see or speak to a GP with one phone call is so reassuring.