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Dr Monika Bajaj

Paediatrician

We initially saw Dr Bajaj when my 13 year old son was struggling with anxiety and overwhelm around school. We suspected he was Neurodivergent and Dr Bajaj helped us to look at our options for assessment to identify what he may be experiencing. With collaboration from school, and our in depth feedback, Dr Bajaj diagnosed our son with ADHD (combined type) with the possibility of an Autism diagnosis down the line also. My son started on medication 3 months ago under careful observation from Dr Bajaj. We slowly increased the dose and we are now happy that he is at the dose he is supposed to be on. I’m happy to report that he is now more able to focus in class and as a result his anxiety has reduced. Our son’s school have been incredibly supportive and without them putting support in place (mostly an EBSA plan) we don’t think he would be in school any longer. We know that diagnosis and medication is only part of the story for our son navigating ADHD, however the treatment from Dr Bajaj and her compassion towards us all has enabled us to help our son access school again in a healthier way. Our son started to attend Science classes again just before Christmas and last week he came 3rd highest in his class in an assessment and we were able to share this good news with Dr Bajaj this week. School may always be tricky for our son, it’s not going to be easy due to the system being designed for Neurotypical children, however he is now able to access school which he couldn’t do in a healthy way before seeing Dr Bajaj. We can’t thank her enough.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

From beginning to end what a warm and comforting environment. I don’t think the people that make the difference always get the feedback they deserve. Mr Basu was extremely kind and even referred to my dad in his call as he’s just passed away and I’d mentioned him. Sarah gascoigne from my initial call to book me in for my vacuum assisted biopsy I’ll add I suffer with anxiety and even though dreading it her personality and the way she spoke to me on email calls and holding my hand / leg lol just made the process possible. Shamima was also so kind and supportive and finally Dr Telesca you were so lovely and approached me in the best way possible so professional yet warming and just made me feel it was going to be ok. Thank you dream team! Take care hope you get to see this and all your bosses praise you as you should be in what is such a scary place for the patient to be. Take care.

Mr Goran Ahmed

General Surgeon

Dr Goran Ahmed has been fantastic. I have been treated under his care from receipt of my cancer diagnosis almost a year ago, throughout my chemo and various treatments and then for my mastectomy and axilla removal twice when he operated on me. I am beyond grateful to him. He has been patient, understanding, empathetic and I have felt informed and safe with him from day 1. In clinic his explanations are clear and concise and nothing is ever any trouble. His manner is so professional, caring, genuine and kind. As a surgeon in theatre he has shown compassion, skill and is very clearly top of his game here. I am delighted with the outcome of my operations. As a HER2 positive DCIS survivor he has just told me I am cancer free. I have a long journey of preventative treatments ahead under oncology but it’s all downhill from here. Thank you!

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I had a Teams meeting today with Angela about my nutrition, as I’m looking for ways to gain weight. She was completely non judgemental, incredibly warm, and made me feel comfortable throughout the whole conversation. She never made me feel bad about my eating habits and was very kind and understanding in the way she worked with me. She gave me really sound advice and clear, practical feedback on how I can improve things going forward, particularly around healthy weight gain. I wasn’t sure what to expect going into the meeting. I half expected to be told to cut out lots of foods and start eating things I didn’t like but instead, she took the time to understand what I like and don’t like to eat. Overall, she was extremely helpful, supportive, and approachable, and I genuinely appreciated the session. I thought she was great.

Norfolk Menopause

General Practice (GP), Obstetrics & Gynaecology

I can’t recommend Dr Emily Cary highly enough. She has been absolutely amazing in supporting me through the early stages of perimenopause. From our very first appointment, she made me feel listened to, understood, and reassured during what can be a confusing and overwhelming time. Her knowledge, calm approach, and clear explanations helped me make sense of my symptoms and feel confident about the next steps. She took the time to tailor my care to me as an individual, rather than taking a one-size-fits-all approach. Thanks to her support and guidance, I feel far more informed, supported, and positive about managing this transition. I’m incredibly grateful for her care and would wholeheartedly recommend her to any woman at the start of their menopause journey.

Dr Dinkar Bakshi

Paediatrician

Dr Bakshi is a gentle, kind, and excellent doctor. He took the time to truly listen to me and explained clearly why I am experiencing these reactions, as well as what the most appropriate course of treatment would be. I felt heard, reassured, and deeply validated. It is difficult to articulate what it feels like to live with unusual symptoms for years, to search for answers, to be doubted or dismissed, and then finally be met with understanding. Dr Bakshi treated me as a whole person, not as a problem or an anomaly, and that in itself was profoundly healing. I would unhesitatingly recommend Dr Bakshi to anyone seeking an expert immunologist with both exceptional clinical knowledge and a genuinely caring heart.

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

I cannot thank the team at Spire Elland Hospital enough for the outstanding care I received. From admission through to recovery, every member of staff was kind, professional, attentive, and reassuring. A massive thank you to Paula in particular, whose warmth, compassion, and calm presence made such a difference during what was a very daunting time. Nothing was ever too much trouble, and I always felt genuinely cared for and supported. The whole team went above and beyond, and I am incredibly grateful for the kindness, dignity, and exceptional care I received. I would not hesitate to recommend Spire Elland Hospital — truly outstanding staff and patient care.

Newmedica Newcastle

Ophthalmology

Lucy Clarke was recommended to me after a failed diagnosis and plastic surgery to my accident related damaged left eye lid. Lucy diagnosed the damage was to a muscle in the eyelid and her and her team carried out the surgery to correct this. Lucy and her team were so understanding and caring throughout the whole procedure and I was returning home within 2 hours of my appointment. I cannot thank Lucy enough for everything she did for me and once my healing is complete I will have the confidence and self esteem to enjoy my life again. Thank you to everyone at NEWMEDICA XX

Perfect Balance Clinic - St Albans Clinic

Nutrition, Osteopathy, + 2 more

I was greeted by a friendly team of staff at Fitness First who directed me to a waiting area, as I was a little early. I then met my Physiotherapist who went through the initial consultation. She was very professional and thoughtful when doing anything during the examination and treatment. She carefully talked me through her findings so that I could understand her diagnosis and treatment requirements. My treatment was with Selene Cavallaro, not with the suggested people on the next question.

Mr Franscois Runau

General Surgeon

I am so glad that I had Mr Runau as my surgeon. He has excellent knowledge, is kind, listens and follows through with what he says. I was previously given limited surgical options through the NHS, and when I shared my concerns and my expectations with Mr Runau he tailored a management plan to give me the highest change of post operative success. He dealt with all of my concerns, made me feel comfortable and I would highly recommend him to anyone requiring a colorectal surgeon.

Mr Hooman Sherafat

Ophthalmologist

It was good to see Mr Sherafat almost as soon as I arrived and he went through the procedure and reiterated the considerations that we had discussed previously. All very reassuring. By chance, my husband and I met Mr Sherafat just as we were leaving and he took the time to say that everything had gone well and the outcome that he was expecting. Everyone that I encountered was very professional and friendly.

Dr James Thing

Sport & Exercise Medicine Doctor

Dr Thing was very thorough in explaining the issue after asking questions regarding lifestyle etc and carried out some exercises to see the mobility with foot. Listed options with regards to treatment and once decided on injection went through the process and any signs to look out for etc. The procedure was pain free and recommended podiatrist which would give additional support with foot.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I had an excellent experience at St Anthony’s hospital. This was especially true on the day of my procedure. I was treated with care, compassion and professional by all involved. I felt well cared for from start to finish. The nurse at my pre-op was also very kind and understanding as I have a slight phobia with blood tests. I would definitely recommend this hospital.

Mr Martin Davison

Orthopaedic Surgeon

I've been seeing Mr Davison for 3 years or more. My recent visit was my hip replacement follow-up appointment. Mr Davison has always been helpful and encouraging and answered all my questions fully. I'm delighted with the result of the operation itself and with Mr Davison's treatment and manner. I'm even delighted with my scar – neatly done, and a badge of honour.

Dr Louisa Malcolme-lawes

Cardiologist

Doctor put me at ease straightaway. Explained everything very clearly and discussed the way forward with my health issues. I was impressed with her knowledge and the ability to help you understand without using medical terminology that a patient may not normally understand. Between us she helped me to make a decision on my health.