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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

The security and reception staff were absolutely wonderful - welcoming, professional, and efficient. When I went up to the 3rd-floor neurology department, there weren’t very clear directions on where to check in, but I eventually found the desk (ironically, not the easiest task for someone visiting a neurologist!). After checking in, I was seen quite promptly. The neurologist herself came out to collect me - something I didn’t realise until we were already in her office, as she hadn’t introduced herself. I think my presence uneased her and I even commented that I thought she was the porter, as that’s what I had seen with other patients being escorted in. Unfortunately, the appointment itself was disappointing. The neurologist came across as very judgmental and accusatory, suggesting that my symptoms were exaggerated or imagined, despite my clear explanations and the observations of my colleagues, doctors, specialists, and family who have witnessed my neurological decline. When she asked about my profession, she seemed skeptical that I could perform my job without issues, which was uncomfortable and disheartening. I have a follow-up appointment with a neuropsychiatrist, but honestly, I’m not looking forward to it. I can only hope they’ll be more open-minded and empathetic.

Kidswell Health

Child & Adolescent Psychiatry, Endocrinology & Diabetes, + 3 more

Dear Dr Stavros, I just wanted to write you a quick note to express our huge gratitude for the support you have given our son, and us. Not only is he thriving, but you have also helped us see what we once viewed as weakness as a source of great strength. You have helped us accept him exactly as he is, and instead of wishing to change him, we now want to focus on his many strengths and find ways to support him. Your gentle and supportive approach was truly transformative during a time when we felt completely at a loss and frightened for him. The two sessions you had with him will always remind him that whenever he needs support, there are special people out there who can guide him. That is life changing. He will know that instead of suffering alone, he can trust us to support him and to seek help when he needs it. You also supported us tremendously when we were struggling . Your patience and acceptance were so comforting, even when we did not have the presence of mind to express it at the time. You have changed our sons view of the world, and our view of him and of what is possible when it comes to support. A huge thanks to Kidswell Clinic too - what a wonderful place you have created and thank you for the opportunity to meet Dr Stavros! With huge gratitude,

Mr Jonathan Britto

Plastic Surgeon

I had a facelift and blepharoplasty under twilight anaesthesia a week ago and want to share how delighted I am with the whole experience. I do not react particularly well to general anaesthetic and sometimes my blood pressure drops dramatically , but this was actually quite pleasant. I got to lie down under a nice warm blanket and drifted into what I felt was a short nap. In reality it was 4 hours later and Mr Britto had done his magic. I was soon able to eat a light meal and to go home a couple of hours later. There was no “hangover “ feeling . It is a pity that this type of anesthesia is not used more widely. My dressings were removed today and I am looking forward to seeing the final result once the swelling has subsided.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Subject: Feedback on My Recent Epidural Spine Injection with Dr. Anthony Hammond Dear hospital Team, I recently had an epidural spine injection with Dr. Anthony Hammond, and I want to express my sincere appreciation for the excellent care I received. Dr. Hammond was exceptionally friendly, professional, and reassuring throughout the procedure. The entire team was also very kind, helpful, and attentive, which made me feel comfortable and well looked after. I had a similar injection previously in the USA, and I must say the care and overall experience at your hospital were far superior. Everything was done with great attention and professionalism, and I left feeling confident and optimistic about my recovery.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

I was struggling to get a face to face appoinment with my NHS GP. Filling out their triage forms where tick boxes didn’t cover half my symptoms and not enough room in the comments to describe my issues and concerns was getting me nowhere. So I decided to go private. Daleswood was recommended to me by a friend. I was happy to pay for a 30min consultation where I could go through the history and symptoms I was experiencing. It was well worth it, blood tests were recommended and a diagnosis made that explained all the symptoms not just one or two. I was so relieved to finally have been listened to and believed. Not just told ‘we only deal with one thing at a time’

Sana Private Health

Diagnostics & Testing, Ophthalmology, + 1 more

I recently had cataract surgery at Sana, and I couldn’t be happier with the results. From the very first consultation to the post-surgery checkups, the entire experience was smooth, professional, and reassuring. The staff & Mario J Saldanha were kind, patient, and made sure I felt comfortable every step of the way. Mario explained everything clearly, answered all my questions, and the procedure itself was quick and completely painless. My vision is now clearer than it has been in years — it’s truly life-changing. I’m so grateful for the excellent care I received and highly recommend this clinic/team to anyone considering cataract surgery.

Mr Ross Kenny

General Surgeon

Dr Kenny has been nothing but brilliant. From the initial discussion to confirm my cancer diagnosis, the pre/post op consultations & the surgery itself I have always found Dr Kenny to be extremely compassionate & knowledgeable, making myself & my husband feel safe, at ease & able to make informed decisions. At all times I felt heard, with Dr Kenny always taking the time to listen and answer my questions & providing the reassurance I needed. I am Now currently recovering from a successful Surgery & i would highly recommend his services to anyone else needing surgery. Thank you again.

Dr Subramaniam Ramakrishnan

Gastroenterologist

Dr Ram is awesome :), Dr Ram puts you at ease straight away and you know you are in safe hands. Friendly, approachable and professional and very patient. My treatment was attentive and even the colonoscopy, where I had previously had one and struggled, was as comfortable as it could be . I would heartily recommend anyone concerned with GI issues to book and appointment with the best consultant I have ever met. Dr Ram

Professor Margaret Johnson

Respiratory Doctor

I saw Prof Johnson having been referred by an urgent care centre. I was anxious but immediately put at ease. Johnson does what many don't. She listens. I found her incredibly thorough and empathetic. Too often we do away with expectations relating to a physicians bedside manner which is a terrible shame. Medical prowess and emotional tact are possible and I feel lucky to under her care.

Ms Shabana Syed

Obstetrician & Gynaecologist

We attended Ms. Syed appointment as a couple. We were made comfortable and was reassured. She was aware of our situation and took the time to explain the diagnosis and prognosis. We felt heard and understood. We were encouraged by her professionalism. All through our care under her, she maintained high level of service and we couldn't have been in any better consultation.

Dr Dhanupriya Sivapathasuntharam

General (Internal) Medicine

Dr Siva was most sympathetic to my concerns re my Knee operation.. She paid a lot of attention to my anxiety over having to having a General Anesthetic and understood my concerns. After my operation she kept in touch with my recovery, and was most diligently attentive to how I was feeling. Altogether a veyr reassuring manner and concerned with my recovery progress.

Dr Ashley Elliott

Rheumatologist

I had been experiencing severe joint pain and swelling for eight months before booking an appointment with Dr Elliott. He took the time to really listen to my concerns and explained everything clearly and thoroughly. I finally feel like I understand what’s going on and have a plan moving forward. I highly recommend Dr Elliott, for his professionalism and compaasion.

The London Clinic

Geriatric Medicine, Haematology, + 13 more

Initially I went to the London clinic hospital, but was redirected to the correct building.. Again, slight confusion for me in Filling in the registration form, which I then failed to hand to the consultant. I was again not sure where to wait as clinic D and E are on the same floor. This was all resolved by having an excellent interview with my chosen consultant

Mr Rashid Abu-Rajab

Orthopaedic Surgeon

All depts concerned with my treatment have given me an assured and excellent service. Any fears or concerns I had were quashed by detailed explanations from a very polite and considerate staff. Would highly recommend the services available. Mr Abu Rajab in particular and his team have done an excellent job in surgery for which I will be eternally grateful.

Future Care Medical

Cosmetic (Aesthetic) Medicine, Dermatology, + 14 more

A genuinely excellent experience. The clinic offers a wonderfully calm environment, and the staff are incredibly friendly and helpful—plus, the little confectionaries are a nice touch! The doctors are very knowledgeable and professional, taking the time to thoroughly explain everything, including all side effects. Highly recommended. Keep it up.

HCA Healthcare UK The Wellington Hospital Outpatients

General Practice (GP)

My hospital experience was equally positive. The entire team—nurses, administrative staff, and support personnel—were attentive, compassionate, and highly efficient. I felt well cared for at every stage, from admission to recovery. The environment was clean, organised, and reassuring, which made a challenging time much more comfortable.