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Moorfields Private Eye Hospital

Ophthalmology

I was informed in the email sent for my first appointment that the consultation would take approx one to one and a half hrs maybe more if I was having tests. I saw the consultant and had the tests, this took no more than 10-15 minutes. In my experience of having private consultation I don’t think this was a consultation, I was told someone will call me and give me details of the treatment, I was not given a time or day when this phone call would take place. I tried to ask questions about the treatment but was told they would explain all to me in the phone call. I called next day as I had other commitments the following days and weeks and may have missed their call. I was given the information about the treatment on the phone, I asked if I was paying for this phone call and was told that I would not be charged. I was charged and paid for the tests on the day, after the phone call I later received an invoice for the consultation of £300, so basically I was charged for a phone consultation as I don’t believe I got a consultation on the day that warranted this amount of money. I am really disappointed with this kind of service, I believe if I’m paying for a private consultation I should be given the time face to face so that I can ask questions and understand the treatment that I will be paying for. This was not NHS where you are only allocated a small amount of time, which is why I am so disappointed with this service and the costs which is unwarranted.

London Trusted Therapy Harley Street

Clinical Psychology, Hypnotherapy, + 1 more

Finally Got Answers! I'm a student in my twenties and had been struggling for ages, suspecting I might have ADHD but not really knowing where to start. From the moment I contacted London Trusted Therapy, the onboarding process was smooth and reassuring - they made what felt like quite a daunting step much easier. Dr Mahen was brilliant throughout the assessment. I'd been worried it would feel clinical or judgemental, but he was so warm and genuinely interested in understanding my experiences. The interview itself felt more like a proper conversation than an interrogation, which helped me open up about things I'd found difficult to articulate before. The outcome has been really validating. Getting a proper assessment and understanding what's been going on has been such a relief. Dr Mahen took the time to explain everything clearly and discuss next steps, which made me feel supported rather than just handed a diagnosis and sent on my way. If you're a student wondering whether to get assessed, I'd absolutely recommend Dr Mahen and the team here. They made the whole process so much less intimidating than I'd feared, and I'm genuinely grateful for the clarity and support

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Raynaud's Clinic

Rheumatology

I had an extremely positive experience attending the Raynaud’s clinic. I was given ample time during the appointment and never felt rushed, which made a real difference. I felt genuinely listened to and involved in the conversation throughout. Louise Parker was extremely knowledgeable and took the time to really understand my symptoms and concerns. Together we unpicked my individual triggers, which was both reassuring and informative, and we agreed a clear, tailored plan moving forward. I left the clinic feeling more confident in managing my condition and would highly recommend this service to others.

Medical Prime Menopause Clinic

General Practice (GP)

I’ve been with Medical Prime for 4 years and I can’t recommend Dr Theodora Kalentzi highly enough. Menopause symptoms can creep up on you,. It’s easy to ignore if not extreme but over time you can lose your former self. It doesn’t have to be that way. Dr Kalentzi offers a highly personalised approach to finding the right type af HRT for each patient. Visits for me are a time to focus on me and my overall health and wellbeing. Dr Kalentzi makes her patients feel at ease and truly delivers life transformation results for women going through the menopause.

Mr Divyang Shukla

Orthopaedic Surgeon

I went to see Mr Shukla about an issue with my finger. He was really great and we have a date to get the issue sorted. However, he went over and beyond for me - I mentioned my shoulder issue and whilst I went for an x-ray on my finger he (just because he was interested) pulled out my previous shoulder x-ray and offered me a solution that no one else has mentioned in the several years I have been having problems. I am still blown away by him and so grateful that I now have an option to sort my other issue! Thank you Mr S, you are my Christmas hero!

One Stop Healthcare

Pain Management, Breast Surgery, + 47 more

I had an appointment for a blood test. Unfortunately, despite 2 attempts the nurse was unable to extract any bloods. The nurse decided to find a colleague - I was delighted to see a face I recognised, who had conducted this procedure successfully earlier in the year. She was able to take the bloods from my arm skilfully first time, without causing any discomfort. Her calmness, warmth and humour quickly helped me to forget my previous experience. Thank you Angela B HCA.

Dr Turab Syed

Orthopaedic Surgeon

From entering department and presenting myself to reception to initial contact with staff to going to theatre was well organised, and from staff on all levels were friendly. All were well informed of procedure and able to reassure me.. right to end of contact all were amazing and so friendly. Thank you all involved!! You all do an amazing and such an important job. Merry Christmas and all the best for “2026”. Can’t thank you all enough xx

Mr Christopher Rees Gooding

Orthopaedic Surgeon

The overall experience was very good. The information beforehand was comprehensive and honest and everything went according to plan. The pain in my knee and leg immediately afterwards still took my breath away but, as Christopher Gooding said they would, things got better. The Nuffield nursing staff were kind and considerate while I was in and my two visits afterwards for taking the staples out and later seeing Mr Gooding were reassuring.

Mr Anthony Murphy

Podiatrist

Thank you to Mr Murphy for sorting out my foot. From first consultation to the final sign off Mr Murphy spent time explaining everything clearly and was very personable. On my final consultation he patiently answered all of my questions and queries. The actual operation on my foot has been a great success and I cannot believe how he has transformed my wonky foot and removed my bunion so cleanly, it now looks perfect!

Mr Bilal Al-Obaidi

Orthopaedic Surgeon

I have been so well looked after from start to finish! I can’t recommend enough! I’m 8 weeks out of total knee replacement and am noticing so much of a positive difference to how I was before the operation.. mr Al-Obaidi explained clearly about my surgery and post surgery the professionalism went above and beyond to keep me calm and informed every step of the way. I’d give a hundred stars if I could thank you’

Dr Azhar Janmohamed

General Practitioner

I had been feeling unwell for some time and was beginning to lose confidence that anyone would really help me. Dr Azhar Janmohamed changed that completely. He listened carefully, looked at the whole picture, and finally gave me clarity and hope. His follow up and genuine concern made me feel supported long after the appointment ended. It is rare to meet a doctor who makes you feel so deeply cared for.

The London Independent Hospital (part of Circle Health Group)

Gastroenterology, Dermatology, + 8 more

I received shoulder surgery and was able to be discharged the same day. All of the nursing staff were friendly and informative, the physio treatment and advice was informative. All the staff I came across were very friendly. I especially enjoyed the roast dinner which was hot when served (a new experience). I would highly recommend Mr Khan and the London Independent hospital.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

We went in for a day surgery with my child and were very looked after by Stuart and the team. Emily the play therapist did an excellent job explaining the steps of the procedure, making my child feel well-informed. Both our consultants Mr Johal and Dr Miskovic were very knowledgeable and approachable and made my child feel well-informed and as calm and prepared as possible.

Dr Ankur Gulati

Cardiologist

Dr Gulati was excellent throughout my consultation. He was highly professional, took the time to explain everything clearly, and was very approachable and available for questions. I felt that all of my concerns were fully addressed, and I was involved in making a clear and reassuring plan together. I am very happy with the care I received and would highly recommend him.

Dr Jayshri Shah

Gastroenterologist

My consultant and treatment was excellent although getting output through to the correct department was time consuming. Also the support nurses struggled to take blood and was only successful on the fourth nurse’s attempt after a wait of over three hours. The Dr explained everything very carefully and was excellent during my follow up appointment.