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HCA Healthcare UK

General Practice (GP)

I had my varicose vein scan with Louis and honestly couldn’t have asked for a better experience. From the start, he made me feel relaxed, comfortable, and confident that I was being properly looked after. Louis explained everything in a really easy-to-understand way and talked me through the scan as it was happening, which helped put me completely at ease. The ultrasound was very thorough, and it was clear he really knows what he’s doing, nothing felt rushed, and he took his time to check everything properly. What I appreciated most was how calm and reassuring Louis was throughout the appointment. He made sure I understood what was going on, what the scan showed, and what the next steps might be, without using complicated medical language or making it feel overwhelming. The whole appointment felt professional but friendly, and I left feeling informed, reassured, and confident in the advice I was given. If you’re feeling nervous about having a varicose vein scan or don’t know where to start, I would 100% recommend seeing Louis. You’re in very safe hands.

Midland Eye

Ophthalmology

The cataract in my right eye, which had been quite noticeable, was operated on in the second week of November this year. The less advanced cataract in the left eye was dealt with a fortnight later. My second eye is still settling in, but my surgeon, Mr Park, appears to have produced an excellent overall outcome for me. Having discussed the options with Mr Park, I chose to have a lens in my right (dominant) eye which enables me to see at distance, whilst for the left, I have one which is more suited to closer work. I may need reading glasses for really close work, but using my computer screen presents no problem. Asking questions was encouraged and all queries were dealt with clearly. The staff, and particularly the opthalmic technicians, obviously knew what they needed to do in support of the surgical procedures and all was handled very efficiently. Special thanks to Nurse Debbie who was looking after me, a somewhat anxious patient, before and after the two operations.

HCA Healthcare UK The Harley Street Clinic

Gastroenterology, Obstetrics & Gynaecology, + 9 more

I had a dermatology appointment for a mole. My consultant told me it needs to be excised for a biopsy, and this would have the double role of treatment; by excising the mole, the “problem” would be fixed. I followed through with the procedure, and upon receiving results from the biopsy two weeks later, my consultant informed me that I would have to come back for a second excision! I was surprised, since my verbal communication with the consultant my understanding was that the initial excision was all that was needed. I felt that I was scammed into going through the same (800£!) procedure twice, when the whole thing could have been done in one go. I refused to return to this consultant.

Mr Simon Wemyss-Holden

General Surgeon

I cannot thank Mr Wemyss-Holden enough for the outstanding care I received throughout my gallbladder surgery. From the initial consultation to post-operative care, he was extremely professional, knowledgeable, and reassuring. He took the time to explain everything clearly, answered all my questions, and made me feel completely at ease. On the day of surgery, his calm and confident manner gave me great reassurance, and my recovery has been smooth thanks to his skill and attention to detail. I felt listened to, respected, and genuinely cared for at every stage. I would highly recommend him to anyone needing gallbladder surgery — a true professional and an excellent surgeon.

Dr. Arif Hussenbux

Gastroenterologist

Dr Arif Hassenbux and his team were very efficient, very clear instructions given ref. ERCP procedure. I was extremely impressed with the swift and careful treatment by Dr Hussenbux because I was extremely scared and this was day 6 of my A+E ‘journey’ and I was becoming extremely fatigued with added complications due to delay of 5 days plus waiting for my urgent operation- due to no beds and then no space in theatre for my operation. All of Dr Hassenbux team were very good and worked well as a team. They probably saved my life! The people in Endoscopy are excellent and need to be replicated across the NHS as an example of the pursuit of excellence. Thank you.

Dr Shanthi Paramothayan

Respiratory Doctor

Dr Paramothayan was the only Doctor in 18 months that listened to and considered my symptoms. She ran tests to be sure of all her thought processes and explained everything thoroughly at every step. Despite being sure of her findings she still referred me for a second opinion to make sure she hadn’t missed anything. I can’t thank Dr Paramothayan enough for her care and treatment throughout the year of me being under her care. I wish she was able to specialise in the entire body so that I could see her for other medical issues.

Miss Sarah Saqib

Obstetrician & Gynaecologist

The doctor was very friendly throughoit the consultation and procedure. She immediately put me at ease and listened carefully to my medical history . She explained the procedure and how that I was in control if i felt any discomfort. During the procedure both the doctor and the nurse reassured me about what was happening and due to their friendly and relaxed manner the procedure was completed quickly and with minimal discomfort . After the procedure the doctor discussed aftercare and answered any questions I had

Dr. Alexander Leeper

Breast Surgeon

Dr Leeper treated me with the utmost respect, care, kindness and professionalism. I found Dr Leeper to be incredibly charming, approachable and kind. I felt so relaxed and comfortable in Dr Leeper’s presence. Dr Leeper took the time to interpret my breast scan results to me in clear simple language which I would otherwise not have understood well. Mr Leeper is a lovely man and a very professional, knowledgeable, and caring Doctor. I highly recommend Dr Leeper for his expertise and excellent care. Thank you.

St Peter's Andrology

Urology

St. Peter's Andrology provided an exceptional experience from start to finish. The staff, Maria, Professor David Ralph's personal assistant, were incredibly friendly and understanding throughout the entire process. Their support was invaluable, guiding us all the way to surgery and beyond. Afterward, they recommended an excellent IVF clinic, which ultimately helped us welcome our beautiful twin girls. We are truly grateful for their care and expertise!

Dr Tsui Chin Ling

Dermatologist

I cannot recommend Dr Tsui Ling highly enough. From the very first appointment, she was incredibly friendly, warm, and personable, instantly putting me at ease during my appointments. She took the time to listen carefully to my concerns, explained everything clearly, and made me feel genuinely cared for throughout the entire process. Her expertise and attention to detail were outstanding, and the level of care I received was fantastic. Thanks again.

Inverness Outpatient Centre – part of Circle Health Group

General Surgery, Obstetrics & Gynaecology, + 2 more

The Inverness Outpatient Centre itself was excellent — clean, well organised, and very welcoming. From reception to clinical staff, everyone was extremely kind, professional, and helpful, which made the whole visit smooth and stress-free. The staff were attentive and friendly, creating a calm and reassuring environment throughout. Overall, a fantastic facility with extremely good staff, and I couldn’t have asked for a better experience.

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

I had an excellent experience at Skinhorizon Clinic for my acne treatment. The team was kind, professional, and really took the time to understand my skin concerns. The treatment plan was explained clearly, and I started noticing improvements sooner than I expected. The clinic has a calm, reassuring atmosphere, and I felt well cared for throughout. I highly recommend Skinhorizon Clinic to anyone struggling with acne.

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

I was referred to Spire through the NHS, and from the outset my experience was extremely positive. The process was smooth and well organised, and the standard of care I received was excellent. All staff were professional, attentive, and supportive throughout, which made the experience reassuring and stress-free. Based on the high level of care and service provided, I would confidently recommend Spire going forward.

Tajmeel Clinic

Anaesthetics, Cosmetic (Aesthetic) Medicine

During my most recent visit, Dr Khalil carried out a thorough hair transplant check-up, carefully assessing progress and results. We then discussed the option of PRP treatment as a potential next step to further support hair health and optimise long-term outcomes. The review was calm, professional, and reassuring, and the team at Tajmeel Clinic made the experience smooth and comfortable throughout.

Mr Jignesh Patel

Orthopaedic Surgeon

My total knee repalcement has gone very well - I started off asking for an assessment, and was impressed with its thoroughness; with other options ruled out for clear reasons. The hospital admission went well; and the recovery has been as good as I could have expected. My further consultations with Mr Patel have also been clear and amicable; I am grateful for his expertise and all-round interest.

Mr Mohit Bansal

Orthopaedic Surgeon

I received prompt, clear and helpful advice. Mr. Bhansal listened to my concerns and noted them down and we discussed the situation together. I was advised that a full knee replacement was in my best interest, but warned that if I neglected to do the exercises afterward, it could become very stiff. Overall, I was very impressed.