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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

During my recent experience at Cleveland Clinic London, I was under the care of Professor James Teo and Dr. Dipesh Patel for my diagnosis of myelitis. I’d like to share a review of the care, diagnosis, and treatment I received during my short inpatient stay and subsequent outpatient follow-up. Diagnosis: The professionalism and expertise of both Professor Teo and Dr. Patel were evident. They took the time to thoroughly review my medical history, listen attentively to my symptoms, and conduct a series of comprehensive tests. The diagnostic process was meticulous, involving advanced imaging and laboratory analyses, all explained clearly, which left me feeling confident about my care. I was admitted as an inpatient for a couple of days, and my stay was exceptionally comfortable and reassuring. The modern hospital environment and top-notch facilities contributed to a positive experience. The nursing staff was attentive and highly trained, providing outstanding care around the clock. I appreciated their responsiveness to my needs, ensuring I felt comfortable during my brief stay. Daily visits from Professor Teo and Dr. Patel allowed me to discuss my progress and any concerns I had, reinforcing my sense of being valued and cared for. Following my inpatient stay I transitioned smoothly into outpatient care. My follow-up appointments have been invaluable, with thorough evaluations of my ongoing recovery. The clinic’s proactive communication, including test results, appointment reminders and prompt responses to my queries, has greatly supported my journey. They also provided me with educational resources to help manage my condition effectively. In conclusion, my experience at Cleveland Clinic London, particularly under the care of Professor Teo and Dr. Patel, has been exemplary. Their dedication to providing personalized and compassionate care, paired with their expertise, has made a significant difference in my ongoing recovery journey. I highly recommend this facility to anyone seeking exceptional medical care. The quality of diagnosis, treatment, and continued support truly sets Cleveland Clinic London apart.

Dr Sayan Sen

Cardiologist, Diagnostic Pathway Specialist

Dear Dr Sen, I wanted to write personally to thank you for the care, clarity, and reassurance you provided during my recent consultations and investigations. Given the complexity of my medical history over the past two years including Toxic Epidermal Necrolysis, prolonged hospitalisation, and recent major spinal surgery , I approached the cardiovascular review with understandable anxiety. Your calm, methodical approach and the way you explained each investigation and result in clear, balanced terms made a significant difference. The reassurance provided by the CT coronary angiogram, ambulatory blood pressure monitoring, and blood results was immensely valuable, but equally important was your clinical judgement in rationalising my medications and recognising that my blood pressure had moved into the low range. That adjustment has already made me feel more confident about my recovery trajectory. I also appreciated how carefully you considered the wider context of my health, recovery, and long-term wellbeing, rather than viewing the results in isolation. It was evident that the plan was tailored specifically to me, not simply to numbers on a report. Thank you for combining clinical excellence with empathy and clear communication. It was genuinely reassuring to be under your care, and I am very grateful for your guidance. With best wishes and sincere thanks, Fasil N.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I went privately for a hip replacement. The staff were all so friendly and helpful. I was met in reception by a lovely man who took my bag for me an led me to my room. I was admitted by staff who each came to introduce themselves and explain what they would be doing. The room was lovely with a view onto the woodland just outside where a herd of small deer ran past one morning. The food was excellent and the staff were plentiful and friendly. If I had not been there for surgery, I would still have been happy to stay in that room! The surgery was fine and the aftercare was very efficiently handled by all concerned. When I did need to press my buzzer for attention, someone responded promptly and fetched the relevant staff members to help me. I felt safe and well cared for. It was the first time I have had surgery and I was apprehensive but the staff were all calm and reassuring.

Freedom Vision - Hull

Ophthalmology, Optometry

I normally don’t write reviews, I’m someone who feels that if you do your job well, there is no need. However I have just been been signed off for my second eye cataract surgery and would like to thank all those involved in bringing this about. It was a long haul as my second eye was so bad after an accident back in my teens that a lens had to be made specially to correct my vision. It took about six weeks to make, but I was kept informed of progress regularly. I have nothing but praise for the people who saw me throughout. From the security guys, reception and medical team, to the optometrists, the surgeon and of course Hannah. As my point of contact, Hannah was there to answer my questions and kept me up to date with progress. Once again thanks one and all. In the nicest possible way, I hope I don’t see you again for a long, long time.

Nuffield Health The Manor Hospital Oxford

The Manor Hospital appeared clean, pleasant environment and staff were friendly. There is however one major issue - Car Parking. I nearly missed my appointment despite arriving 35 minutes prior. The car park does not appear adequate for the volume of patients and staff. A vehicle had been parked and blocked the car park, presumably because they thought were going to miss their appointment. This was resolved by creating a one way system which finally allowed me to, by luck, get a space. As an improvement it might be good if when booking, the booker tells the patient of possible alternative car parks in the area that they might have to use?

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Dr Hari and the team are truly amazing and we couldn’t imagine our journey without them at every step of the way. Their level of service is unparalleled, cancer throws you curve balls constantly and at random times and we’ve been desperate for expert advice and I always get a reply promptly and even out of hours. We wanted to add in re purposed meds to our chemo regime with someone guiding us for safety and not following random internet protocols. Highly recommending Dr Hari and Lucio Health doesn’t even get near to the feelings I have for this team. Simply outstanding.

Mr Debashis Ghosh

Breast Surgeon, General Surgeon

The word cancer is a very scary word. From the moment I met Mr Ghosh I felt in safe hands. He was kind, clear, professional and most of all he has - and is - looking after me very well. I feel in very safe hands. Every appointment is scheduled by his wonderful PA before I even reach home from the last appointment, which makes me feel like there is a plan at a time where you feel there really isn't a plan. He is supported by a wonderful team (thank you Heather!) and I honestly wouldn't hesitate to recommend him.

Dorset Heart Clinic

Cardiology

I noticed the cleanliness of the office and waiting rooms. A very polite gentleman dealt with our car parking charge and wished us well - this was noted too. We were also kept informed of why the appointment was slightly late - this too was most appreciated since others in the waiting room were going ahead of us despite having later appointments. Simple things do make all the difference. Appointment itself was efficient as was the subsequent X-ray test downstairs. All in all - very pleased.

Mr Ivo Dukic

Urologist

What a fantastic experience. Mr lvo dukic explained everything clearly so we could understanding. he made me and my partner feel at relaxed and at ease. mr lvo dukic is a real nice kind understanding man very professional I really feel I am have a 5 star service just a very pleasant experience. He is real gem in the nhs I am proud to see people this in the NHS .and I wish there more people with this sort of companion.look forward to seeing you again thank you to you and your team.

Spire Cardiff Hospital

Breast Surgery, Cardiology, + 18 more

As I said it was brilliant in regards to how I was treated. It was so straight forward, I laughed, I relaxed I was treated like I was the only person who has ever suffered which I think is amazing for how many people do suffer, worse than me. I will always recommend Dr Srivastava and if I ever need another follow up or something in the area of Dr srivastavas expertise I will go to him every time. He is fantastic I am so happy and can move forward. Thanks again Dr srivastava.

Mr Ravi Ray

Orthopaedic Surgeon

It was lovely to meet Dr Ravi Ray on 15.02.2025 for my follow up appointment at the fracture clinic, Dr Ravi did brilliant surgery on my right humorous spiral fracture thanks to him my arm is on the mend with everything working normal i just need to strengthen my muscle more in that area as still weak but gradually getting there. The work he did on my arm was total perfection right down to the very neat and tidy scar, I can't thank him enough such a lovely man.

Harley Clinic

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 1 more

My consultation with Dr Agha was excellent from start to finish. I was welcomed with genuine warmth and professionalism, which immediately put me at ease. He listened carefully, took the time to truly understand my goals, and explained the options available in a clear and reassuring way. His advice felt honest, thoughtful, and given with genuine care. I really appreciated how comfortable I felt throughout the consultation and would highly recommend Dr Agha

Dr Steven Hurel

Diabetes & Endocrinology Specialist

I've had the pleasure of visiting Dr Hurel as my endocrinologist. As you'd expect it's often unsettling having to visit an endocrinologist but Dr Hurel always takes the time to chat things through with me and has a real talent for simplifying what can be a very complicated medical area. His approachable manner and clear explanations make me feel completely at ease during every appointment. I appreciate the care and attention he gives to my concerns.

Mr Ben Eddy

Urologist

I recently had a visit from Mr Ben Eddy and was extremely pleased with the service provided. He was professional, punctual, and very knowledgeable, taking the time to explain everything clearly and answer all of my questions. The work was carried out efficiently and to a high standard, and I felt confident and well looked after throughout the visit. I would highly recommend Mr Eddy to anyone looking for reliable and excellent service.

Mr Julian Pavier

Podiatrist

I am extremely grateful for the doctor’s professionalism and the speed and accuracy of the diagnosis. After over a year of being passed from pillar to post between GPs and physiotherapists, it was a huge relief to finally receive a clear explanation and a satisfactory response to an ongoing problem. I felt listened to, taken seriously, and confident in the care provided. Thank you for making such a positive difference.

Dr Imran Malik

Diabetes & Endocrinology Specialist

Dr Imran Malik was professional, thorough, and genuinely considerate throughout my referral. He put me at ease from the outset, took the time to listen, and helped to significantly ease my anxiety. He clearly explained my medical concerns and the steps needed to move forward, leaving me feeling informed and reassured. His calm, respectful manner was exemplary, especially given the sensitive nature of my condition.