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Mr Shahnawaz Rasheed

General Surgeon

I saw Mr Rasheed at a really difficult point in my life, when I was dealing with a condition that felt serious and overwhelming. From the very first appointment, it never felt like he was just doing his job. He would sit down with me properly, talk to me as a person, ask how I was doing, and take the time to calm me down before anything else. It never felt rushed or purely clinical. What meant the most to me was how personal his approach was. Every time I saw him, he remembered things I had told him before, asked about my life, and treated me like a human being, not just a patient. Our conversations weren’t all business. We talked, we laughed, and he had a way of easing the anxiety I was carrying. In many ways, it felt more like sitting with someone who genuinely cared, almost like a friend, rather than just a consultant. At the same time, he took my condition completely seriously. He listened carefully, diagnosed the problem, and gave me the right treatment without ever rushing decisions, even when surgery was involved. I trusted him fully and never had a moment of doubt. Over time, my condition improved steadily, and less than a year later I am fully recovered, healed, and discharged, something I never thought would be possible when I first came to see him. From the bottom of my heart, choosing Mr Rasheed was one of the best decisions I have ever made. He is an exceptional consultant and an incredible person, and I would wholeheartedly recommend him to anyone looking for genuine care, reassurance, and trust in their doctor.

Professor Graeme Hopper

Orthopaedic Surgeon

After nearly six years of seeing multiple specialists and being told there was nothing wrong with my knee — and that I simply needed to strengthen it — I was feeling incredibly frustrated and unheard. During that time, I experienced repeated episodes where my knee would completely lock. The pain was agonising, and I would have to wait, unable to move my leg, until the meniscus shifted back into place. When I was finally referred to Mr Hopper, he identified the problem within 15 minutes of examining me. After years of uncertainty, it was such a relief to feel listened to and understood. I underwent meniscus repair surgery a couple of months later and am now seven weeks post-operation. Although I still have a few months of rehabilitation and recovery ahead of me, there is finally light at the end of the tunnel. For the first time in years, I feel hopeful that I will truly have my life back. The difference already has been life-changing. Before surgery, I was constantly cautious and anxious about my movements, worried my knee would lock again. Now I feel so much more confident and comfortable. Mr Hopper was supportive and understanding throughout the entire process. After the operation, he personally came to see me and clearly explained what the issue had been and exactly how he had repaired it, which I really appreciated. I cannot recommend him highly enough — truly a 10 out of 5.

Mr Mohit Bansal

Orthopaedic Surgeon

I was seen on time. Mr Bansal gave me plenty of time to talk and examined my knees and sent me for XRays which were swiftly carried out. On re interview I was shown my X-rays which were explained and then faced with a decision on surgery which was a little intimidating as it is major and it all seems to happen so fast and is a bit scary. At that point possibly a bit more information about what it entails and what the likelihood of success is might help although I understand the consultant can’t lead the patient as it is their own decision to make. Just a bit more chit chat around knee arthritis disease and knee surgery in general and what stage mine are at and what likely progression might look like have taken a bit of pressure off my decision which I felt was a bit hurried and therefore potentially not too well informed. However I want to stress the consultant was perfectly nice and his and the other staffs service overall was superb in an excellent environment at the hospital.. Maybe a short period of grace (say a week)could be afforded on these major decisions so that one has a chance to fully consider the ramifications. Hence my score is 4 not 5. But it is still 4 star which is very good.

Mr Grigorios Premetis

Obstetrician & Gynaecologist

I recently saw Dr Premetis after finding out very early that I was pregnant. At that stage, I had been advised that the pregnancy would need very close monitoring, as there were concerns that it was most likely not going to be viable. This was an extremely worrying and emotional time for me, and I needed clear guidance, reassurance and careful follow-up. Dr Premetis has been my gynaecologist for many years and he is the only doctor I truly trust with my care. From the very beginning, he took the time to clearly explain the situation, the possible outcomes and the plan for ongoing tests and monitoring, which helped me feel supported and informed during a very uncertain time. His wonderful assistant, Sebastian, was quick to return my call and organise my appointment promptly. Dr Premetis even took the time to call me out of hours to update me with my test results and reassure me, so I didn’t have to spend the entire weekend worrying and waiting. His bedside manner is exceptional, he is kind, personable, reassuring and incredibly approachable. I am very grateful for the care, compassion and support I received from both Dr Premetis and Sebastian during such a difficult and stressful time.

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I had a Teams meeting today with Angela about my nutrition, as I’m looking for ways to gain weight. She was completely non judgemental, incredibly warm, and made me feel comfortable throughout the whole conversation. She never made me feel bad about my eating habits and was very kind and understanding in the way she worked with me. She gave me really sound advice and clear, practical feedback on how I can improve things going forward, particularly around healthy weight gain. I wasn’t sure what to expect going into the meeting. I half expected to be told to cut out lots of foods and start eating things I didn’t like but instead, she took the time to understand what I like and don’t like to eat. Overall, she was extremely helpful, supportive, and approachable, and I genuinely appreciated the session. I thought she was great.

Dr Ajikumar Kavidasan

Respiratory Doctor

I recently had an appointment with Dr. Kavidasan and I can’t say enough good things about the experience. From the moment I walked in, I felt listened to and genuinely cared for. Dr Kavidasan took the time to explain everything clearly, answered all my questions without rushing, and was incredibly reassuring during what could have been a stressful visit. He organized the tests I needed which were swiftly done by the Imaging Department at Shirley Oaks Hospital. Thank you to the wonderful team at Shirley Oaks everything went smoothly. I left the appointment feeling calmer, more informed, and confident about my care plan. I’m very grateful and would highly recommend Dr. Kavidasan and Shirley Oaks Hospital to anyone looking for a kind, attentive, and trustworthy doctor and excellent service.

Dr Craig Mowat

Gastroenterologist

Dr Mowat listened to my concerns and explained small changes to help relieve my symptoms meantime (which worked pretty quickly). My upper endoscopy was performed only a few weeks later- again all was explained well and results given straight away along with any instructions going forward. Biopsy results were returned within two weeks and Dr Mowat called me to discuss. He has a great manner and put me at ease which helped lessen my worries. He explained exactly what was to happen during the procedure and made sure I understood the results. All the staff involved were very professional and caring. Reception staff also, being very nice and professional, help make this clinic a pleasant place in which to have diagnostic procedures.

Mr Hemanshoo Thakkar

Paediatric Surgeon, Paediatrician

I visited the Evelina with my 15yr old daughter for an operation for her abdominal/umbilical hernia. Dr Thakkar gave us a brilliant explanation as to what he was going to do during the surgery and also spoke to us after and told us exactly what he did. He really helped out my daughters mind at ease, and really understood that she just wanted to be 'normal'. His work was outstanding and now that my daughter has healed from the operation her self confidence has already improved and I cannot thank Dr Thakkar enough for that.

Practice Plus Group Hospital, Plymouth

General Surgery, Imaging (Scans), + 2 more

The consultant was very reassuring throughout. The teams, medical and physio, came across as calm, competent and professional. The nurses and reception staff at the hospital were friendly, calm and professional not just to me, the patient, but to my wife as well. Recovery after the procedure was less daunting than I feared it would be, the pain experienced was less than I feared it might be, and the rehab process has been every bit as easy as I was told it might be. So, thank you to everybody concerned.

Evergreen Richmond Medical

Dermatology, Fertility Medicine, + 7 more

I recently visited this private GP clinic and was extremely impressed with the level of care I received. Booking was straightforward, and I was seen promptly. Doctor Paciello took the time to listen carefully to my concerns, asked thoughtful questions, and explained the treatment plan in a way that was easy to understand. The clinic itself was clean, calm, and well organised. I left feeling reassured and confident in the care provided. I wouldn’t hesitate to return or recommend this clinic to others.

Dr. Christos Tziotzios

Dermatologist

I just wanted to say how happy I am, not only with the result, but with the whole experience. Your expertise is exceptional, and I truly don’t think I would have received the same level of care anywhere else. Your lovely manner, the time you took to explain everything clearly, and the way you gave me my options made me feel completely at ease and confident in my decisions. Thank you again — I’m extremely grateful. Kind regards,

London Orthopaedic Clinic (TLOC)

Diagnostics & Testing, Hand Therapy, + 10 more

This was an excellent experience from the moment that I entered the building. Reception and admin staff were efficient, helpful and friendly, both at the entrance level and then later at the consulting rooms. The premises were uncluttered and immaculate. Diagnostic equipment was first-class. The consultant was excellent, approachable and understanding and explaining everything clearly.

VIP Hearing Solutions London

Audiology

A very professional experience over several weeks. My problems were treated in a respectful and positive manner. Excellent advice was given, and I am very happy with the subsequent prescription and fitting of hearing aids. I have already recommended this company to several other people, and have no hesitation to praise the service that I have received from Nick.

The Portland Hospital Outpatients, Hale

Obstetrics & Gynaecology, Paediatrics

I can’t thank Emily enough for the support and care she’s given us during my pregnancy. She has helped and advised us so much, always answering questions quickly and clearly, no matter how small. I genuinely felt so taken care of and reassured every step of the way. Her kindness, knowledge, and responsiveness made such a difference.

Dulwich Podiatry

Podiatry

Process of verruca treatment so far at Dulwich podiatry has been very smooth and stress free. The staff are friendly and professional. My treatment is not yet complete but the team is very clear about how long the treatment is likely to take, and when it is best to switch from one treatment method to the next.

Sussex Premier Health

Cardiology, Dermatology, + 18 more

Consultant was very thorough and knowledgeable and we came away with a forward plan to cure the problem. On many visits to our GP we never got the right advice or treatment, and each GP visit was 8 weeks apart which meant needless suffering. Thanks to premier health we are now making progress.