Find your trusted Doctor

Professor Nick Panay

Obstetrician & Gynaecologist

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Moorfields Private Eye Hospital

Ophthalmology

After extensive research, my husband and I agreed that Vincenzo Maurino was the best person to perform our lens replacement surgery. We felt comfortable right from the initial consultation and knew we had made the right decision. Andrew was very warm and welcoming and explained everything to us clearly about appointments and payments. Mr Maurino took time to advise us on the best treatment and lenses to suit our individual needs. We were tested thoroughly by Mr Maurino’s excellent team. At no time did we feel under pressure to commit; however, we were so impressed with everything that we were anxious to book our procedures straight away. On the day of our surgeries, we arrived at Moorfields and were greeted by wonderful nurses who took great care of us. Mr Maurino talked us through the process both before and during surgery. Everything was very efficient, quick, and painless. We have no hesitation in recommending Mr Maurino and staff; in fact, we have already passed on Mr Maurino’s details to friends and family who are now looking to book. A massive thank you to the whole team for an excellent service. We are delighted and grateful for the life-changing experience and having 20/20 vision for the first time in our lives.

Balance My Hormones

Endocrinology & Diabetes, General Practice (GP), + 1 more

I sought treatment after being refused by the state health care services here in Germany. They congratulated me that I was healthy when my bloodworm showed testosterone levels of 280ng/dL (cut off point for treatment is 220) and sent me on my way, feeling exhausted no matter how much rest or sleep I got I wasn’t able to be a good dad for my two little children which is heartbreaking for me. So I took matters into my own hands and settled on BMH after contacting a few provider. Extremely professional, the case manager Tal was consistently attentive, showed genuine interest in my case. After two blood tests over the course of six weeks I was accepted and within a couple of weeks thereafter started treatment. Well, what a life changing experience that was. If you have creaking joints, feel tired all the time, libido on the way out, just go for it. Become alive again. No need to live like that. Anyway, I hope that is convincing enough for you dear reader! State health services are no longer fit for purpose. Whether you get treatment is a financial decision and doesn’t reflect your suffering. So take your health into your own hands.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

This was so different from when I was here 10 years ago. The nursing staff were so lovely this time, cheerful and friendly and Lou was particularly helpful. All staff everywhere were kind and pleasant. The physiotherapists led by Carmen were astonishing. Their whole approach was helpful and kindly, the exercises were achievable, the support was just excellent including the post op phone call to me at home. I feel really positive about it all. I also commend the food, it was fantastically good especially the lamb stew, very Elizabeth David . And I really liked the inflating things on my feet the first night, very soothing. The one thing I didn't like was the tsunami of emails with essential information, each with a link to a cloud, needing a password . This took ages to navigate, and I gave up. When I mentioned this in person I got a really good booklet which I'm still using. It takes seconds to flip from section to section, it works and is useful. Perhaps if each email made it clear what section it's about, then that might help. But it's quicker to use the paper version.

Dulwich Podiatry

Podiatry

Zack treated my son for deep verrucas caused by swimming, and I honestly couldn’t be happier with the care we received. The diagnosis and treatment were done in the same appointment, and everything was handled with so much care and professionalism. My son is 9 years old and was understandably nervous, but Zack was fantastic at keeping him calm, confident, and engaged throughout the treatment. He was reassuring, patient, and made the whole experience far less daunting. The treatment itself was quick and very well managed. We went back for a follow-up today and were given the all-clear, along with a top-up treatment to remove any remaining dead skin and ensure nothing was left behind. Zack explained everything clearly to both my son and me, which really empowered us and reassured us that this was the best course of action. Zack was excellent — funny, caring, and professional — exactly what you want, especially when treating a young child. I would highly recommend him without hesitation.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Made typos on my medical documents several times regardless of me flagging they require updates Can’t schedule simple appointment times and check with people if they are available instead sending random meeting times which clash with my work On 3 occasions now I have tried to join a meeting to have no one there Even if I am having problems connecting and 2 mins late someone should be in the allocated slot waiting especially given the people you are meeting with are disabled All this titration has done is add extra stress to my life instead of helping anything I am now going through medication withdrawals because I have been unable to meet in my titration meetings regales of me flagging several times that these timings do not work with my work commitments and now I have extra stress and pressure on my life at an extremely stressful time Would not recommend this to anyone it’s taken me a whole year since my diagnosis to even get to this point and I am still being messed around

Mr Irshad Shaikh

General Surgeon

I recently had an operation performed by Professor Shaikh. In the lead up, I had several discussions with him about the way forward; he was highly professional and very helpful. He explained the options to me very carefully, he gave advice and allowed time for me to ask questions which he answered fully. However, I was over weight and he explained very carefully the risks posed in surgery by the extra weight I was carrying. We decided a way forward together; we set a date for the operation, allowing time for me to lose some weight. I was very grateful to him for providing me with a clear focus and for his encouragement. By the date of the operation, I had lost a substantial amount of weight and the operation was performed successfully. I have a great deal to thank Professor Shaikh for - in addition to his surgical expertise, I am grateful for his advice, encouragement and support. I have the utmost confidence in him and I have no hesitation in recommending him, unreservedly.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Nurses and clinicians very friendly and made the experience much more bearable (Dom, Karen, Svetlana and Maria - thank you!) Main issue with my experience was inability to get basic medication required for pain relief post-surgery. Was told my procedure would be finished and we could leave around noon. But my pain medication (codeine and paracetamol, so nothing complicated!) had to be couriered from a local pharmacy. We waited over 4 hours for it to arrive and it never came. In the meantime my numbing had worn off and I was in a lot of pain - my partner had to go and ask the nurses if there was any spare codeine I could have while I waited. We eventually gave up and went home after many hours wasted, and had to pay for a private prescription at a pharmacy near home. Appreciate delay was with pharmacy and nurses did their best to get updates, but this system is not working.

Dr Margarita Burmester

Paediatrician

We first saw Dr Burmester when our son was dealing with a prolonged series of illnesses. She was extremely thorough with her diagnostics, explained everything to us very clearly, and guided his recovery in a way that made us feel calm, reassured, and well supported throughout a very stressful time. She was also incredibly generous with her time, answering multiple follow-up questions via email, which was immensely comforting for us as anxious parents. We have been seeing her for over six months now and I would highly recommend her — she is knowledgeable, caring, and someone we trust completely with our child’s care. I would also like to mention Sophie, the clinic manager, who is consistently helpful, professional, and responsive, making the overall experience at the clinic even better.

Newmedica Newcastle

Ophthalmology

Anxiety naturally precedes any medical appointment, especially when such delicate procedures are planned. Lucy Clarke and her team assuaged my every concern, from first consultation to walking out after my operation. I cannot praise Newmedica Newcastle enough for their care and professionalism over my direct brow lift, I left the clinic in a state of elated gratitude…..much like the man in John 9, Jesus healed his sight with mud and spit, thankfully ophthalmological techniques have advanced greatly these past 2000 years. Thank you Lucy and Newmedica.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

My recent visit to the Fortius Clinic for removal of stitches and a post operative assessment was short, on time and to the point. On arrival, as always for previous appointments, the reception staff were briefed and I was immediately sent to the correct location, waiting time in a comfortable environment was minimal before being called in to see my surgeon, Mr Houlihan-Burne. who took the time to answer a few questions. and assure me that should there be any future queries or worries, he & his staff were always available. Many thanks

La Belle Forme

Cosmetic (Aesthetic) Medicine, Dermatology, + 3 more

I had a breast reduction and uplift with Parkash Lohana in December 2025 and I am delighted with the results. All the staff here are so kind and friendly. Special shout out to Roslyn for how well she looked after me (and my very anxious mum!) on the day, Bernadette, Lisa, but everyone has been amazing. I'm still healing and had to come in for a same day appointment to have something checked and Belinda totally put me at ease and gave me really clear information. Honestly couldn't fault a single element of my experience!

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

My appointment with Mr Philip Ahrens was convenient and went smoothly. All the reception staff at Portland Place were friendly and efficient. Dr Lee who and his assistant (Ahmed?) who carried out the ultrasound scan of my shoulder and the delivery of the steroid injection were first class. I have been treated by Mr Ahrens on two previous occasions - 2005 and 2010 - so I knew that he was the specialist I wanted to see on this occasion. Almost one week on and I am feeling the positive effects of my visit last Tuesday.

Nightingale Hospital

Nursing, Nutrition, + 2 more

The staff was great. I was on the ground floor ward and was well taken care off. Members of staff were kind, courteous and helpful. I specifically note that staff members such as Sibo, Clementina, Clara and Ashy were very good and efficient and overall made my treatment a positive experience. My one to one therapist was excellent, in that Holly. I do however note that the food quality was inconsistent, at times the meals were good but there were times where things fell short as limited alternatives were available.

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I’ve never liked the NHS GP system. Ten minutes feels rushed and it isn’t suitable for those who want to pro actively look after their health and longevity. Luckily I’ve had a great experience with Ezra / Zenvité. Being able to schedule an appointment online at a time / day suitable for my busy schedule is perfect. I’m also able to get any medication required delivered to my door. Having regular check ins gives me peace of mind that my health is in order.

Dr Pooja Gulati

Rheumatologist

Dr Gulati took the time to understand my issues and discuss my symptoms - I felt that she was really listening to me and not rushing Dr Gulati answered my questions clearly and with detail, giving me the information I need. Her diagnosis was clear and I am very confident about the treatment plan. Overall consulting with Dr Gulati has been a very positive experience and I feel that I am in very experienced and knowledgeable hands.