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Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Dermatology, Endocrinology & Diabetes, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

Moorfields Private Eye Hospital

Ophthalmology

After extensive research, my husband and I agreed that Vincenzo Maurino was the best person to perform our lens replacement surgery. We felt comfortable right from the initial consultation and knew we had made the right decision. Andrew was very warm and welcoming and explained everything to us clearly about appointments and payments. Mr Maurino took time to advise us on the best treatment and lenses to suit our individual needs. We were tested thoroughly by Mr Maurino’s excellent team. At no time did we feel under pressure to commit; however, we were so impressed with everything that we were anxious to book our procedures straight away. On the day of our surgeries, we arrived at Moorfields and were greeted by wonderful nurses who took great care of us. Mr Maurino talked us through the process both before and during surgery. Everything was very efficient, quick, and painless. We have no hesitation in recommending Mr Maurino and staff; in fact, we have already passed on Mr Maurino’s details to friends and family who are now looking to book. A massive thank you to the whole team for an excellent service. We are delighted and grateful for the life-changing experience and having 20/20 vision for the first time in our lives.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Had an appointment for hip injections. I was seen on time. The consultant Mr Howell and radiologists Rachel and Natalie were all amazing. They were welcoming, friendly, professional and warm. They helped me to relax, feel comfortable, assured and confident. I have had the absolute pleasure of meeting many of the staff at St Hugh's and would recommend the hospital to anyone. The people are so genuine, lovely, human, friendly and professional. You are welcomed by the reception staff immediately upon arrival and the experience continues throughout. I appreciate that the staff work in a relatively calm setting, but they make the experience. This is a really well run hospital overseen by the director Ellen and her deputy Sarah. The consultants are of the highest quality. This is an amazing local resource which must be protected. The hospital undertake vital NHS work as well as private work. NHS pressures challenge the continued operation of St Hugh's, which would be a tragedy. Thanks and best wishes to everyone! Xx

Weymouth Street Hospital

Breast Surgery, Obstetrics & Gynaecology, + 12 more

I am so thrilled with my experience at Weymouth Street Hospital, London, after having had cataracts removed in both of my eyes, by Mr Hove of Blue Fin Vision. I can see clearly now, both distance and close up, reading, computer etc, etc.. ; no need for any glasses. Mr Hove is truly amazing - so caring, kind and professional. He explained everything to me in my assessment on Monday 8th December, in Chelmsford and actually had the operation in such a short time - Thursday 11th December! I am a new person now ! Doctor Carlos, the anesthetist, was also so kind and caring. I felt thoroughly at ease for my operation. Many, many thanks to everybody, including the kind nurse. My husband and I were both given a delicious meal afterwards, which was really appreciated - so welcome. Thank you very, very much for everything, everybody

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

Flew over to from Ireland on the recommendation of a vastly experienced S&C coach for an ongoing achilles issue I have the last 12 months. My injury was quite complexed and hence was recommended to get a consultation with Dr. James Noake. From the moment I started speaking with James I felt he straight away understood my issue and the added complexity of it. Although I had some knowledge, James was able to simplify my issues in a manner that I could easily understand and was then subsequently able to best recommend how to treat my injury going forward. For the first time in 12 months I feel like there is now a process in place in terms of getting this issue sorted and a return to competitive action also. Having unfortunately dealt with too many physios to mention over the years James ranks right up there as the best.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

After a mole on my shoulder began to grow, I booked a private consultation with a specialist who had removed others by Crotherapy. He told me that he could only do it after the infection which had caused it to change, had been cured and prescribed a course of antibiotics. The infection increased after several courses of six different antibiotics which were prescribed by my NHS practice were not able to halt its progress. My daughter Annie convinced me to book an appointment at Essex Private GP. I was seen on the same day and the correct antibiotics to target the infection were identified and prescribed at my first visit. There is already a significant improvement, thank you.

᠎ Matt Frost

Audiologist

My experience at Harley Street Hearing was in every respect exceptional. As a violinist I was very nervous about using hearing aids. However all the help and encouragement I received from Matt Frost (also a musician as well as an audiologist!) made it possible for me to find the perfect solution. Matt encouraged me to bring my violin to one of our consultations so that we could perfectly adjust everything to my needs. I received very clear instructions in how to use the hearing aid, and can have any help I need on line or in person going forward. Thank you and can’t recommend highly enough!

Ovara Health

Acupuncture, Breastfeeding and Lactation Counsellor, + 12 more

When I first started looking for an endometriosis specialist and came across Mr Raza and all the positive reviews, I wondered: ‘can he really be that great?!’. The answer: yes he was. I had stage 4 DIE and a frozen pelvis. Mr Raza not only had the technical skill and expertise to deal with a complex case (with minimally invasive and cutting edge surgery) but also showed so much care and compassion, which gave me so much confidence and reassurance going into my surgery. The whole experience, including the recovery, has been so so positive and I would fully recommend him.

Mr Khalil Razvi

Obstetrician & Gynaecologist

I would recommend Mr Razvi without hesitation. He recently completely my colposcopy followed by a LEETZ procedure and although I am a very anxious patient and was really nervous before the appointment, Mr Razvi was very kind and I honestly didn’t feel any pain. The procedure was successful and I put that down to Mr Razvi’s skill and experience. I am also very grateful to his wonderful secretary, Janet, who couldn’t be more helpful and is always very quick to respond to my endless questions. Many thanks both!

Skylight Psychiatry

Psychiatry

I was very pleased to had a session with Ruth she was really nice, polite lovely lady and she understand me very well and she was really good and i am so glad to met her. My appointment went very smooth. Ruth explain me what will happen after the sessios step by step and also m explained about my diagnosed. I just wanted to say thank you very much for understanding my situation and booked my appointment earlier and I didn't wait too long.I'm so glad to do have this session with your clinic team. Ozlem O

Mr Christopher Sutton

General Surgeon

I had my Bariatric sleeve surgery on 28/10/2025, I was thoroughly looked after from start to finish by Chris, Emma and all the theatre staff. They looked after me when I woke up in a lot of pain post opp and kept me calm. Joseph in Pharmacy helped me with meds to ensure I was not in pain and didn’t have nausea. Already Iv lost over 2.5 stone and feel so much healthier. Thank you to Chris and Emma and everyone else for my great care.

Sussex Wellman Clinic

Diagnostics & Testing

David has genuinely changed my life for the better. I first approached him when I started experiencing clear signs of low testosterone. He carried out an in-depth health check, designed a tailored plan to optimise my health and wellbeing, and the results have been life-changing. After just one year, I’m a completely different person — stronger, sharper, and feeling better than I have in years. I can’t recommend him highly enough.

Mr Rowland Rees

Urologist

I went to see Mr. Rees after an initial set of procedures that resulted in a less than satisfactory outcome with excessive oedema in the area of concern. After being referred on to Mr. Rees, having the initial consultation and subsequent surgery, I can honestly say that the entire experience has been excellent. I would happily recommend him to any family or friends that find themselves in need of his expertise.

Dr. Annika Charlesworth

Gastroenterologist

Dr Charlesworth has been absolutely incredible. From the very beginning, she never gave up on me, even when things were complex and challenging. She listened, took my concerns seriously, and kept pushing to find answers. Her dedication, compassion, and persistence made a huge difference to my health and my confidence in the process. I’m incredibly grateful to be under her care!

One Ashford Hospital

Dermatology, Pain Management, + 21 more

I ARRIVED AND THE FIRST THING I DID WAS TO GO TO YOUR CAFE, WHERE WHNE I ASKED FOR THE BLACK TEA TO HAVE SOME COLD WATER ADDED TO IT, WAS NOT ADDED ! BLACK MARK FOR YOUR CAFE SERVICE !! ROBERT WAS MOST HELPFUL, IN THAT THE GOOD SIR, WITHOUT ME ASKING STATED THAT HE WOULD REFER ME TO THE NHS. WHICH THE GOOD SIR HAS ! AND I AM APPRECIATIVE, ROBERT, GOOD SIR !

Mr Oliver Dean Stone

Orthopaedic Surgeon

I found the whole process very professional and reassuring. Every step was explained in terms that were easy to understand. I would very much recommend Oliver to my friends and family. The Physio was excellent, again I would recommend Jamie, again everything was explained. Overall I would recommend Nuffield to friends and family. Keith R