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Miss Jane Kerby

Plastic Surgeon

I recently underwent a mini tummy tuck procedure with Jane Kirby after years of being very self conscious with the appearance of my lower belly. After my first consultation with Jane I knew that she was the right surgeon for me, she was very professional, personable and her excellent bedside manner made me feel at ease. Jane took the time to listened to my concerns and what I hoped to achieve with surgery as well as explaining the procedure at length with realistic and achievable outcomes. Pre and postoperative instructions were discussed in length about what to expect on the day of the surgery and what the healing and recovery process would involve. Jane also kindly send me recommendations of post operative clothing which would help aid with my recovery. The day of the surgery I was looked after by an amazing team and the surgery went very well, I was definitely in the best hands with Jane as my surgeon. The post operative care was outstanding, Jane would check in daily for the first 3 days and then weekly from then as well as face to face appointments, I knew that if I had any questions or concerns Jane would definitely be there if needed. My recovery went well, with minimal pain and discomfort. I strictly followed the post operative advice given - sleeping in the correct position, wearing my binder provided and compression shorts, this definitely helped my recovery go as smooth as possible. I am now 9 weeks post surgery and the results have exceeded my expectations, Jane is a very skilled surgeon and my scar is so neat and flat, my lower tummy is flatter and firmer. Jane is such a warm, friendly person and a very professional, knowledgeable skilled surgeon. Jane has given me my confidence back and I cannot thank her enough. If anyone is thinking of having any plastic or cosmetic surgery I can not recommend her enough, she is an absolute credit to the medical profession.

One Ashford Hospital

Audiology, Cardiology, + 22 more

Receptionist was absolutely lovely and really friendly and helpful. The building and facilities were all excellent and kept clean and tidy. The consultant I saw was extremely rude, arrogant and judgemental. There were several comments he made that shocked me and that made me feel very uncomfortable to the point I almost walked out mid appointment. There was very little sympathy or mindfulness of my injury and he came across extremely judgemental in the assumptions he made about the level of sport I played, what I could afford, and several other things. I actually play semi-professionally and have represented our country in World Championships in the sport I play, and I also have a law degree and accountancy qualification which I did not mention as quite frankly it is irrelevant. It was apparent he took a dislike to me for whatever reason from the start and the whole experience was very uncomfortable. His behaviour aside, he is clearly very knowledgeable and good at what he does. Reading between the lines I got the answer I needed. This hospital was recommended to me by one of your previous patients and I was lucky to get booked in through an NHS referral but after my experience I would never return for any issue and am relieved I didn't pay to go private.

Mr Ahmed-Ramadan Sadek

Neurosurgeon

The care I received from Dr. Sadek from the initial consultations throughout my treatment was absolutely exceptional. Having done my due diligence in researching consultants before our first assessment, I had seen the previous positive reviews, and I can only echo them. Based on our interactions from the first meeting I had confidence in Dr Sadek’s expertise, his assessment of my condition and the recommended actions and treatment plan. His communication was clear, professional and I all my questions and concerns were addressed. I needed additional test to be cleared for surgery. The response to unforeseen developments was also prompt and efficient. In addition to the overall positive experience, I would like to highlight Dr Sadek’s friendliness, genuine empathy and impressive memory, which was evident from reports following extended discussions about my condition.

Professor Melvin Lobo

General (Internal) Medicine

I've only seen Dr Lobo once, so my experience is still limited, but he seemed very knowledgeable about my obscure problems. Time will tell whether his hypotheses are correct, but so far he seemed to have a very practical approach and a concrete plan moving forward. When it came to my appointment, he was timely and polite. The wait time for his appointment was very reasonable (2-3 weeks), and he produced the letter for my appointment very quickly (<24h). My only criticism is that the default pharmacy used by London Bridge Hospital clinicians is Pharmacierge, and it seems to be very expensive. The Low Dose Naltrexone I was prescribed was £239, but only £66 when shopping around. Dr Lobo kindly rerouted the prescription to another pharmacy, but I would suggest to at least inform the patients about certain costs and letting them know about more sensible options.

Spire St Anthony's Hospital

Allergy Medicine, Cardiology, + 21 more

I received warm, well informed professional attention throughout my care at St Anthony's Hospital; from outpatients through to discharge. The room was clean, well heated and ventilated, equipment checked and the armchairs comfortable. The unit was quiet. Nursing staff answered call bells promptly and with kindness and a smile. No request was considered a problem. Their level of knowledge and professionalism was excellent along with the standard of care. Physiotherapy care was also excellent and given with respect to my individual needs. Recovery staff were informative and reassuring. Excellent care there too. I include catering staff who also took care in their work. A few glitches with the electronics on the bed and the new bathroom which received prompt attention - the unit has been recently renovated.

Harley Street Hearing

Audiology, Ear Care

I had a very good first visit to Harley Hearing and wish I had known about and visited this practice when I first had hearing problems 25 years ago! Now I feel very grateful to the senior clinician whom I saw. She put me at ease immediately and she understood the problems I had been having with my current hearing aids. She gave me a hearing test and explained clearly to me the reasons for the loss and suggested a maker that would be able to supply a hearing aid which would give me much improved hearing. I trust her judgment and look forward to wearing my new aids. All the staff were friendly and kind and supportive and, having had experience of both NHS and other private audiologists, I can recommend this practice unreservedly.

Dr Oliver Guttmann

Cardiologist

Everything to do with Dr Guttman was terrific. My issue is with the radiology experience. I was asked to have a cardio angiogram CT scan. I had no idea what that involved. I was not provided with any information prior to my scheduled appointment. I was quite taken back and even shocked by the procedures complexity in terms of catheters medications and the entire protocol. I highly recommend that you always provide a patient with a full understanding of a procedure like this before the event. I would not have drunk coffee for example which I found out on the morning I should not have had. Surely there is a brochure or a link to information Prior to the procedure. Thank you.

Mr Tony Chalhoub

Obstetrician & Gynaecologist

Tony has been amazing in helping me understand and manage my fibroid and period-related concerns. I came to him feeling anxious and unsure, but he took the time to listen carefully, answer all my questions, and explain things in a way that was easy to understand. His guidance has been so reassuring, and his knowledge and experience really show in every discussion. On top of that, he’s kind, patient, and makes you feel heard, respected and understood not just as a patient but as a person. I feel very lucky to have him as my doctor and would recommend him to anyone looking for a caring and knowledgeable gynecologist.

Dr Stephan Brincat

Nephrologist

Dr Brincat has the ability to explain the situation in a clear and precise manner. And he backs his analysis and diagnosis with sensible arguments/Facts/Data. His style of consultation suits me well as I tend to read extensively on my medical situation and he is always happy to answer any queries. Dr Brincat does take his time without making you feel that you are running out of time. For me that's an important aspect which sets him apart from most.

Mr Sanj Gupta

ENT Surgeon

Dr. Gupta is truly exceptional. From the moment my daughter and I walked into the office, we felt welcomed and cared for. He took the time to listen, explained everything clearly, and made sure we understood all options. We have always left appointments feeling confident in the care we received, He truly cares about his patients. Thank you for enhancing my teenage daughter’s voice and giving her the confidence to speak Dr Gupta!

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Everyone at ACE from the nurses to the doctors have been amazing at making us and our son feel comfortable and confident through what could be a nerve wrecking experience! The whole experience doesn’t feel clinical, and our son looks forward to being able to come and play at the centre while he’s observed. as parents we feel super supported through the whole process and everyone is incredible kind and well versed in their field.

Dr. Jaspal Dhillon

Dentist

Hi and thanks. All went well and I am very grateful. A couple of suggestions (in that context): 1. Needles aren’t fun! I would recommend more for pre-needle procedure. Also inside of mouth needles could do with some numbing. Overall and by comparison, this would be my recommendation for improvement. 2. Training if one assistant is ok but there was one session that wasn’t fun because of it re suction and forceps etc.

OSD Healthcare

Pain Management, Breast Surgery, + 47 more

My experience once in the practice was very good. Staff friendly and professional. What I found very stressful beforehand was locating the property. The letter that I received from the NHS gave an address of One Medical House which I could not find on any signage. I drove around for 10 mins and was then worried that I would miss my appointment. The letter should be updated to state OSD Healthcare.

MyDoctor by Northern Health

Coaching, General Practice (GP), + 2 more

I was highly impressed by the quick and efficient service I received from the service!Booking an appointment was straightforward, and they even offered me a late hours slot. I saw a very experienced GP,Dr.Awais,who carefully reviewed my medical records, listened to my needs, and provided the letter I required with expertise within a very short notice Highly recommended!!

Westminster Women's Clinic

General Practice (GP), Obstetrics & Gynaecology

I recently had a gynaecology appointment at Westminster Women’s Clinic and had a wonderful experience. The receptionists were incredibly welcoming and made the whole process smooth. My doctor explained everything clearly, which really put me at ease. I felt well cared for throughout my visit and would highly recommend the clinic.

Perfect Balance Clinic - Richmond

Osteopathy, Physiotherapy

I visited this clinic for ongoing shoulder pain and had a great experience. From the first session, the team was friendly, professional, and took the time to understand what was going on. Everything was explained clearly, and I was given treatment along with some easy exercises to do at home.