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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Dr. Jemma Reid

Psychiatrist

After many months of difficulties as a result of the sudden loss of my husband, I can finally see a light at the end of the tunnel. Communication with Kernow Psychiatry beforehand was very responsive and I booked an initial appointment to discuss my mental health difficulties. Dr Reid welcomed me into a comfortable room at the wellness hub, she immediately put me at ease made sure I was settled and ready to begin. After one hour, Dr Reid summarised what she saw as the key priorities to getting me back on an even keel, suggesting a clear approach to addressing my intersecting issues. I felt I was in good hands and I'm now looking forward to my follow up appointment to start my treatment plan towards recovery. I only wish I’d followed my instincts sooner and booked in months ago.

Kernow Psychiatry

Psychiatry

After many months of difficulties prompted by the sudden loss of my husband, I can finally see a light at the end of the tunnel. Communication with Kernow Psychiatry has been very responsive and I booked an initial appointment to discuss my mental health difficulties. Dr Reid welcomed me into a comfortable room at the wellness hub, she immediately put me at ease and took care make sure I was settled and ready to start. After the hour, Dr Reid summarised what she saw as the key priorities to getting me back on an even keel, suggesting a clear approach to addressing my intersecting issues. I am looking forward to my follow up appointment and the start of my recovery treatment plan. I only wish I’d followed my instincts sooner and booked in months ago.

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

My recent follow up visit for my eye tests and consultation with Professor Viswanathan was excellent . I am very grateful to him for his professionalism and advice. My eye condition has stabilised and improved greatly and I genuinely feel extremely lucky to have been under his care . Alastair and Greeshma made me feel at ease during the eye tests and are so kind friendly and helpful and helped to make my experience very comfortable and enjoyable whereas previously I had always been very anxious . I had a very positive experience and would highly recommend to family and friends.

Dr Jeremy Halfhide

Dermatologist

This is the third time I have visited Dr.Halfhide, as I completely trust him with my skin. Not only does he help to resolve my issues but I leave understanding more about my condition. I’ve had eczema since I was a young child, I’m now 33. I thought I had exhausted all options until I met Dr. Halfhide, I can safely say he has given me the best care and guidance I have received throughout my many years of this condition. I have a long way to go, due to many years of mistreatment but finding Dr.Halfhide has given me hope and I always leave his consultations feeling positive.

London Finsbury Clinic

Cosmetic (Aesthetic) Medicine

I had a great experience at this clinic for my Botox treatment. The staff was extremely friendly, professional, and made me feel comfortable from the moment I arrived. They took the time to explain every step of the procedure clearly and answered all my questions, which really helped me feel confident and relaxed. The clinic has a very clean and welcoming atmosphere, and the results look natural and exactly what I was hoping for. I would definitely recommend this clinic to anyone looking for high quality aesthetic treatments. Thank you ,Cristina

Allergy London

Allergy Medicine

The clinical team at Allergy London are very experienced, confident and kind. They have the ability to put families at ease and my daughter loved seeing them at her visits. I am so grateful to them for their expertise and thorough approach.. We had previously seen a different provider who unfortunately over-complicated the process of oral immunotherapy (OIT); Professor Fox's treatment was pragmatic, achievable and best of all incredibly effective in improving our child's allergies and quality of life.

Mr Ameet Shah

Ophthalmologist

Mr Shah was very professional from start to finish. He was kind, empathetic, calm and reassuring. His examinations were very thorough and he explained every detail clearly along the way. I was very nervous about the procedure but he made me feel comfortable and reassured just before I had the procedure. He answered my questions and responded to emails immediately.His aftercare was excellent and I would highly recommend him.

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

The 12-month or so wait time was out of Ravi’s hands and in fact the timing of the procedure worked well for me in the end due to it being right before the Christmas holidays. Everyone at Spire Wellesley was fab, even if my discharge at the end of the day took longer than expected it wasn’t a problem and I was really pleased with all the care and professionalism provided by everyone. Thank you!

Dr Muhammed A Ottayil

Paediatrician

Visited due to my daughter’s symptoms of facial nerve palsy. Dr. Ottayil’s explanation and plan were incredibly thorough and clear, which provided much-needed reassurance during a very worrying time. His calm, compassionate approach immediately built trust, and we felt confident that our daughter was in excellent hands. We are extremely grateful for the care and attention he provided.

The Skin Surgery

Dermatology

I contacted Ben at the Skin Surgery in 2025 to get a papule removed. The service and professionalism were second to none! A follow up treatment was required, where I received laser treatment, this was painless and delivered great results! Ben makes you feel informed, listened to, and very relaxed during the procedure! Highly recommend Ben and the team at The Skin Surgery!

Dr Steve Siovas

Dentist

Dr Siovas was so warm and caring . I immediately felt at my ease abd believe me I was very anxious. He explained everything and gave me the choice of anaesthetic or not . I felt I could trust him to proceed without knowing if I indicated pain he would stop and I'd get numbed . I didn't need it , I really relaxed enough . Excellent patient experience.

Dr Khaled Ayazi

Pain Management Specialist

An outstanding experience from diagnosis to treatment. Dr. Ayazi is thorough, compassionate, and takes the time to listen carefully. Today’s injection was performed smoothly and professionally. . Excellent care from start to finish. Dr. Ayazi is kind, attentive, and highly professional. We are very happy and grateful extremely satisfied.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

All the staff I met introduced themselves and explained what I was going to do. I opted for the throat spray only and the procedure was carried out efficiently and I was constantly reassured. Not a nice experience to have the gastroscopy without sedation but I was very well looked after by all the staff at Eastwood. Thankyou

Dr. Ciara Ennis

Dentist

I’ve had a wonderful and miraculous journey with Dr Ennis from the first referral to jaw surgery through to nearly 18 months of Spark aligners to achieve the best results I could have hoped for. Her vision and dedication to the most successful outcome inspired me to see it through. I cannot express my gratitude enough.

Professor Ahmed Allam

ENT Surgeon

Professor Allam is extremely professional dealing with my rhinitis problem from first consultation to surgery. The process has been very smooth and the surgery was a perfect experience for me. Highly recommend Professor Allam to people whom need help with ENT issues.