Find your trusted Doctor

Dr Dimitra Metheniti

Paediatrician

I am writing to provide feedback following the recent online ADHD assessment regarding my son, Kaiyan. This feedback is offered constructively, with the intention of supporting shared understanding and ensuring the final report reflects the full context. This appointment was attended at a point of significant exhaustion. As a parent of a child with complex needs, substantial time, emotional energy, and personal resources have been invested over many years in seeking understanding, assessment, and appropriate support. The intention in attending this assessment was to gain clarity, guidance, and support during an increasingly difficult period. While there was calm engagement with Kaiyan and some review of history, the overall experience did not feel sufficiently grounded in the full developmental, medical, and contextual picture. Key aspects of the urgency of the referral, the cumulative impact on family functioning, and the extent of previous attempts to seek help did not appear to be fully explored. It was helpful that leg pain, dyspraxia, and a whole-child perspective were considered; however, these observations would have benefited from fuller integration of existing history and context. Discussion surrounding ADHD diagnosis and medication occurred without clear acknowledgement of the prolonged and often challenging efforts already undertaken to access support. This was particularly difficult, as it was experienced as implying that the pursuit of assessment was primarily medication-focused, rather than reflecting the reality of the situation or the breadth of concerns relating to anxiety, phobias, demand avoidance, and overall functioning. It was upsetting to hear that the low school ADHD rating was considered to limit evidence across two settings. When increased conflict between Kaiyan and his father was mentioned, the subsequent focus on punishment and physical discipline—while recognised as part of standard ADHD enquiry—was experienced as misaligned with the context in which the information was shared. The tone of this line of questioning felt difficult, particularly given the absence of any safeguarding concerns, and contributed to a sense that parental actions were being scrutinised rather than the child’s needs being explored. This experience was reminiscent of previous NHS interactions in which parental concern has been perceived as problematic rather than contextualised, including prior paediatric consultations relating to leg pain where concerns were minimised. It is also important to note that Kaiyan’s father is highly involved in his care and daily regulation needs, including carefully preparing routines such as ensuring his lunchbox is appropriately organised. During the appointment, there was limited opportunity to convey the extent of prior investigations relating to leg pain, vitamin D, dyspraxia (which has been explored and ruled out), and possible hypermobility, despite extensive engagement with GP, NHS, orthopaedic, and specialist services. Greater exploratory questioning and integration of existing reports may have supported a more complete understanding of this history. Overall, the assessment appeared to move relatively quickly towards formulation and advice-giving. For a parent already experiencing significant fatigue and pressure, this approach felt misaligned with the need for collaborative exploration and validation of lived experience. Rather than feeling supported or guided, the interaction was experienced as judgement, which contributed to feelings of inadequacy at a time when reassurance and clarity were being sought. The cumulative developmental history, current level of impact, and constraints faced by the family did not appear to be fully reflected within the appointment. The experience was consistent with interactions where parental concerns and lived expertise are positioned as secondary to professional formulation, rather than integrated as essential clinical information. Thank you for taking the time to consider this feedback.

Mentis Clinic

Psychiatry, Psychology

I had a consultant review with Dr Shaikh for the re-initiation and titration of medication for a pre-existing ADHD diagnosis. I chose Mentis Clinic as it was the most affordable option I found during my research, particularly considering that their service includes consultant review, medication titration appointments, prescriptions, and a shared care agreement. My previous notes were reviewed promptly, and I was offered an initial consultant appointment within a week, followed by a titration appointment the following week. Dr Shaikh was very attentive and took the time to understand my circumstances and reasons for seeking re-initiation and titration of medication. There was no waiting list, which meant I was seen extremely quickly. The pharmacy also handled my prescription efficiently, with medication delivered in a timely manner. After the initial consultant review, I received my clinic letter very quickly and was given the opportunity to request amendments, which were dealt with promptly. I was provided with comprehensive information about medication options and was also given a letter of support for education and employment without even having to request one, which was something I genuinely needed. I am extremely satisfied with the service I have received from Mentis Clinic and would highly recommend them to anyone seeking assessment or ongoing care for ADHD.

Fitzrovia Suite

Obstetrics & Gynaecology

My experience at the Fitzrovia private maternity suite at UCLH was exceptional from start to finish. The room's were spotlessly clean, comfortable, and calm - exactly what you hope for during such an important emotional time. The food was genuinely excellent, with a great variety of choices, which made a real difference during recovery and long days on the ward. Most importantly, the staff were absolutely amazing. From the midwives and healthcare assistance to the catering team, every single person was kind, caring and professional. The midwives were extremely knowledgeable and always on hand to support and reassure, no matter the time of day. Nothing ever felt like too much trouble. What truly stood out was the continuity of care even after discharge. The midwives remained available to support me with breastfeeding and post cesarean aftercare, which was invaluable and made me feel supported well beyond my stay. I cannot fault the Fitzrovia private maternity suite at UCLH. The standard of care, compassion, and attention to detail where outstanding, and I would highly recommend it to anyone considering private maternity to care.

Enhanced Care Services Ltd.

Diagnostics & Testing, Emergency Medicine, + 10 more

Been feeling very unwell, anxious for a few days and by the Friday I realised it may be a UTI or kidney infection. I then panicked realising it would be difficult to get a GP appointment before the weekend. I then remembered I had heard about this new service, went on line, booked a same day appointment, easy, The centre was a little tricky to find but very clean and Professional. Dr Ben was engaging, listened carefully, did a urine dip and basic obs and prescribed antibiotics. For £80 an excellent service, this also took some pressure off the NHS. It has been 2 weeks now, feeling much better and probably avoided a hospital stay.. money well spent. I am myself an NHS worker so was able to get back to work fairly quickly to continue the battle !

Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

The physiotherapist seemed unconcerned by the pain I have been experiencing for nearly a year. He mentioned that I had full movement and so he was not concerned. He kept saying that he would not give me another steroid injection without acknowledging that I didn’t want one. He told me to do some exercises which he showed me how to do once and gave me no paperwork or YouTube link that might assist when I got home. I tried to ask how long I should wait before I made any further action and he said there is no more treatment. I felt like an inconvenience and wish I had gone somewhere else. I would never recommend anyone to see him again. He really made me feel small and insignificant.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

The imaging team — particularly R. Wilson and L. Kuriakose — were outstanding. Their efficiency, professionalism, and the way they worked with me throughout the treatment were superb. In contrast, communication from the reception team was limited. There was little information provided regarding waiting times or updates, and my next of kin were not kept informed about what was happening or how long the process might take. This created unnecessary uncertainty during an already stressful time. Parking was also extremely challenging, to the point where travelling by train would likely have been easier.

Moorfields Private Eye Hospital

Ophthalmology

The staff seemed very friendly and efficient in what seemed to be quite a busy little private out patient's department. I had to have quite a few test's and checks but didn't have to wait long in-between different department's. When I got to see the consultant he was very professional and explained to me exactly what my condition was, how it was affecting my vision . He then explained how he proposed to try to correct the problem, the likely time scale for the procedure, and the cost. I also felt that he was very clear to manage my expectations when the procedure does go ahead.

Ringway Dental Cheadle

Dentistry

Both occasions on visiting the practice have been fantastic. Having a fear of the dentist isn’t great, but the reassurance from the staff is absolutely second to none. Talking through the steps to give you an indication of what’s going on etc. checking in constantly to make sure everything is ok with the procedure taking place! The staff are professional and very friendly, the practice is probably one of the best I’ve ever visited. It doesn’t have a normal sterile dentist feel to it! Again a great experience for someone who isn’t particularly keen on visiting the dentist.

ABBI Clinic - Preston

Child & Adolescent Psychiatry, Psychiatry, + 2 more

Different time slots and sessions or more flexibility. Clearer communication between services and funders. Digital timetable, links and resources could benefit from being clearer/more easy to find. Mixed bag of staff, although the weaker ones did go quite quickly it still felt as though I was a bit of a guinea pig and didn't get as much from those sessions. Core team very caring, compassionate and supportive. Environment is an downside, a shared office building is not the best setting.

Dr Efstathios Theodorou

Obstetrician & Gynaecologist

Some people change your life forever and Dr Theodorou was one of them. We cannot recommend Dr Theodorou enough. He is highly skilled, kind, and genuinely caring, always taking the time to support and reassure me with my treatments. Communication with Meghan was seamless and always helpful. Anyone on a fertility journey would be in the best possible hands we were fortunate to welcome two beautiful children under his care. May you be truly blessed in this lifetime

Dr Diab Haddad

Paediatrician

We took our 15-month-old son to Dr. Haddad after weeks of persistent coughing and nightly fevers. He was thorough, attentive, and quickly identified the issue. The treatment he prescribed cleared all symptoms within five. We’re truly grateful for his accurate diagnosis and professional care. Highly recommend Dr. Haddad for anyone seeking effective and compassionate paediatric support.

Dr Arjun Prakash

Gastroenterologist

Dr Prakash was very pleasant and listened to all of my concerns. He explained exactly what I had been going through and put my mind at rest on where we go from here. He also suggested a trans abdominal scan to make sure we checked everything. I would highly recommend Dr Prakash.

Mr Raghav Dwivedi

ENT Surgeon

Mr Raghav Dwivedi is an excellent consultant - very professional, knowledgeable and very reassuring. He took the time to listen and explain everything clearly and I felt well cared for and would highly recommend him.

Mr Andrew Perry

Orthopaedic Surgeon

Mr Perry was very efficient from diagnosis to operation. He was reassuring and professional. I personally requested him to perform the operation as I have been impressed with his work before in a previous operation.

Mr Alex Magnussen

Orthopaedic Surgeon

I have found Mr. A Magnussen to be very knowledgeable about my carpal tunnel. He has provided excellent surgery and feedback about my recovery. He follows up on any queries I raise at my appointments

Mr David Thomson

Plastic Surgeon

Doctor and nurse very friendly and went out of their way to ensure me. Kept me informed of what they were doing. Surgery has a very peaceful and relaxed mood with gentle music. Positive environment.