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Moorfields Private Eye Hospital

Ophthalmology

It would be helpful to add the following to your briefing: after surgery - we will offer to help you to a taxi or to the taxi rank, if you do not have a person to accompany you Worth considering clear plastic, wrap around glasses for walking/cycling in windy areas/or where likely to be grit in the air Clear some space in your fridge for the eye drops which will need to be refrigerated If you are travelling invest in a portable coolbag, with icepack to keep eye drops at the required temperature no eye make up on the day or for a month post op / swimming hair washing will be tricky for a few days, so consider dry shampoo explain to people what is normal in terms of recovery day by day over the subsequent days post surgery explain to people what to do, if despite taking the drops, there is a feeling of grit in eyes explain to people - if it is normal or not to see halos or to see with a soft focus - perhaps have images, which are shown ahead of time provide youtube video with how to insert drops - have practise drop session on a pre visit, with non irritant drops, to enable the technique to be mastered The person who provided the medicines did not go through the 'knuckle technique' which is on the document provided, trying to master this when your eye sight is recovering is not straightforward Suggest that patients have ibrufen 200 and or paracetemol at the ready suggest setting alarm on phone at regular intervals for drop taking suggest that surgeon creates faqs to answer frequent questions on the various options of lens, implications

Mr Anil Tailor

Obstetrician & Gynaecologist

I was so fortunate to have had Dr Taylor’s care for my open abdominal surgery. Dr Taylor is not only highly skilled surgeon, but also a truly kind dedicated, knowledgeable consultant. He was so patient with me, always took as much time as I needed to listen to me and talk to me at every step of my procedure. I was very relaxed before the surgery as I knew I was in safe hands . He was there when I woke up from the surgery to inform me all went well and he visited to check on me almost every day during my stay at the hospital. My recovery has been on track so far without any complications. Dr Taylor is very organised and I was able to message him directly and always received quick responses from him which is very reassuring. Even he has updated about my surgery and the outcome of it to my GP directly on the same day. I was so impressed with that. I cannot recommend Dr Taylor highly enough. Thank you for your hard work Dr Taylor. Much appreciated.

Professor Howard Branley

Respiratory Doctor

Of course — here is the revised version with the name included, written in a natural, professional patient-feedback tone: ⸻ I saw Professor Branley on three occasions for ongoing breathing problems. He arranged thorough and appropriate investigations to fully assess my condition, which gave me confidence that nothing important was being overlooked. Throughout my appointments, Professor Branley was polite and attentive, and he took time to listen carefully to my concerns. He explained my condition and the results of the investigations clearly and in an easy-to-understand way, which helped me feel more engaged and involved in my care. He also provided insightful information and practical advice on how I could improve my health. I felt reassured, well supported, and confident in his expertise. I would be very happy to see him again and would recommend him to family and friends.

Mr Mazin Ibrahim

Orthopaedic Surgeon

I underwent ACL reconstruction with meniscus repairs under the care of Mr Mazin Ibrahim, and I am now around 9–10 weeks post-surgery. From my first consultation through to surgery and follow-up, I found Mr Ibrahim to be highly professional, knowledgeable, and reassuring. He explained my diagnosis and treatment options clearly, took the time to answer questions, and never made me feel rushed. The surgical plan was well explained, and the procedure itself went smoothly. Post-operatively, my knee has been stable, and my recovery has progressed as expected with no complications so far. Mr Ibrahim demonstrated strong expertise in knee surgery and a calm, confident manner that gave me trust in the process. I felt well supported throughout, and the communication between himself, the hospital team, and physiotherapy was excellent.

HCA Healthcare UK The Harley Street Clinic

Breast Surgery, Cardiology, + 9 more

My overall experience was excellent, from the reception staff, being taken to the room, the 1:1 pre-operative discussions with Dr Lowe and Dr Barnard, to the nursing staff (continuity of the nursing staff and Daisy's approach and empathy), the theatre team and the post procedure care. I mentioned to Dr Lowe how impressed I was with the communication between the theatre team, which provided a great deal of confidence. I should also mention how well they communicated with me on a 1:1 basis explaining what they were doing.

Total Hearing

Audiology, Ear Care

This is a truly excellent service. I had been to another ear wax removal specialist a few days earlier who had failed to unblock my ears after half an hour of trying. I have a particular shape of ear canal that causes the wax to sit stubbornly on the ear drum. Rekesh is very personable and knowledgable and has a lovely comfortable treatment room. Within a few minutes he had completely unblocked both my ears, almost effortlessly. I was delighted and I highly recommend this service.

Dr Batsi Chikura

Rheumatologist

I arrived early and was seen early. Very approachable, friendly, reassuring. I feel very comfortable speaking with Dr Chikura and feel that I can ask him anything without feeling silly. He clearly explained the next stage of my journey and we discussed what to do “if”and “when”. I've come home, clear in my mind, about the next steps and how long it is all likely to take. He asked both myself and my partner if we had any questions before we left.

Mr Deepu Sethi

Orthopaedic Surgeon

Mr Sethi diagnosed my subchondral insufficiency fracture of the knee and treated me for 3 months until it was successfully resolved. Mr Sethi was very thorough in his investigations, professional with a pleasant manner, understanding, knowledgable and reassuring. He was very easy to contact if needed. He quickly followed up appointments with consultation letters that reaffirmed the Issues discussed and actions to be taken.

Dr Vimalendran Ratheesh

General Practitioner

I called during a flu pandemic and was able to get a sameday appointment based on my symptoms and concerns. Dr Ratheesh explained the possible procedures and potential outcomes to me so I felt at ease and relaxed. I was nervous prior to meeting the Dr and have left the surgery relieved and happy. Can’t fault any part of the process I followed today and am very pleased with my outcome.

Dr Hana Soliman

Psychiatrist

I had a very lovely visit to this practice. The reception staff were friendly and attentive. Dr Soliman was very friendly, explained things well and also interested in the details of my care. Dr Soliman gave me lots of advice and insight into my health and care that I hadn’t initially thought of and I am very appreciative of this. I can’t wait to utilise this insight going forwards.

Mr Yazan Masannat

Breast Surgeon

I am very grateful to Mr Masannat for the way he has treated me. From the outset he has explained everything clearly and comprehensively, I feel he has treated me with respect and patience at a very difficult time. The operation went exactly as planned and there were no surprises, apart from the fact that the results were even better than I had hoped for. Thank you

One Heart Clinic City

Cardiology

Possibly the best treatment I’ve had from a health professional. Felt completely at ease and the detailed care and clear plan for treatment is excellent. The app is also the best I’ve seen in health setting. Clear and simple and everything in one place. City location is excellent and staff were caring, courteous and super efficient.

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

Booking an appointment online was easy and I was able to find a convenient time. I received a warm, friendly welcome at reception. The consultation was well structured, and the GP explained clearly the diagnosis and the suggested treatment. I left reassured and with a clear understanding of how to manage my ailment.

The Blackheath Clinic

Cosmetic (Aesthetic) Medicine, General Practice (GP)

I went to The Blackheath Clinic to have a Botox treatment. It's a really lovely place with amazing decor! I was a little nervous because it was my first time, but the staff were really welcoming and reassuring. The treatment was quick and easy I'm really pleased with the results! I would definitely go there again.

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

Amazing experience, very professional, honest and reliable. From the moment I was researching and gathering information, to the treatment and the follow up, is been more than I expected and could ask. I started in August and already noticed changes on my symptoms and on the blood test levels

Nuffield Health Cambridge Hospital

Breast Surgery, Orthopaedic Surgery, + 21 more

My experience of having my procedure at the Nuffield Hospital was very positive from admission to discharge. All staff were helpful and courteous at all times particularly the nursing staff who were always attentive. The room and all areas of the hospital were very clean and tidy.