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Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

had a right knee replacement with Mr. Sam Rajaratnam just over two weeks ago on 3rd November 2025, and what I had feared would be a difficult and painful operation turned out to be completely painless. Sam is extremely kind, patient and reassuring — perfect for someone as nervous as I was. I had delayed doing this surgery for a year and a half and even cancelled the operation twice before finally going through with it! Mr. Rajaratnam has built an outstanding team, including an exceptionally experienced anaesthetist, Dr. Barry Philips; a kind and highly competent nurse consultant, Ms. Christine Howis; and an excellent senior physiotherapist, Felicitas Gatti, who visits me at home to guide my post-operative exercises. I was also extremely impressed by all the medical staff at the Cleveland Clinic hospital, who provided exceptional care throughout my stay. Whilst at the Cleveland, Sam visited me daily, and even came in today after my staples were removed to check on my progress. Mr. Rajaratnam’s expertise is evident—he has performed over 7,000 knee replacements—and the level of care and support I received was extraordinary. I was expecting a significant increase in pain once the stronger medication stopped a week after surgery, but to my surprise, I remained completely pain-free. I am extremely grateful to Sam and his wonderful team. I’ll be back for my other knee as soon as I’m up and running again!

London Digestive Centre

Gastroenterology

The London Digestive Centre is in a great location, just off Bond Street, making it easy to access. The facility itself provides a comfortable and welcoming setting for patients, and they clearly have access to some of the best doctors, which gives you a lot of confidence in the care you receive. However, the reception experience could have been better. Both receptionists were on the phone when we arrived, and neither came off to assist us or book us in. This was disappointing, as it created unnecessary confusion, especially when time is tight. Ideally, there should be one receptionist dedicated to answering calls and another available to help patients checking in. In the end, we had to go straight to our appointment to avoid being late, and the consultant's secretary kindly stepped in to check us in. While the clinical care was excellent, improving the reception process would really elevate the overall patient experience.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I was at St Josephs for a repair to the rotator cuff of my right shoulder. Admission was at 11:00 hrs and I was shown to a private room with ensuite bathroom, bed, easy chair and TV with Internet and Sky access. A nurse took a set of observations and both the surgeon and anaesthetist came in to discuss my surgery and confirm my consent. At 12:00 I walked in gown and slippers to the operating theatre and once on the operating table I was connected to various monitors. A pre med drug was injected via a canula on the back of my right hand. At 13:00hrs I woke up in the recovery room with the operation complete. After a short while my bed was wheeled back to my room. Further sets of observations were taken and later I was given my choice of post op snack and coffee. A physio came to see me and gave me a sheet of recommended exercises. At 19:00 my daughter arrived to take me home. I was happy with all aspects of the day.

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

Couldn't fault the hospital at all. It is clean, and a very welcoming environment, but of course is absolutely down to the people that run it. Every single member of staff I came across - whether in my pre op assessment appointment, or during my surgical visit - was incredibly kind, patient, and so easy to get along with. I have had few good experiences when it comes to hospital visits, but the two times I've been at The Lister Hospital, I have spoken to and laughed with so many workers. My nurse Rasheed was an absolute gem, and was brilliant with my family when they came to the room after surgery. Whether it was the nurse that helped me to the loo, the people on reception, the physio - every single person I interacted with made it such a calm and positive experience, their kindness will stay with me so thank you very much

Edinburgh GP

Dermatology, General Practice (GP), + 1 more

We took our 9 year old son to see Dr Narayanan. He has been experiencing symptoms of anxiety and potentially depression which were manifesting themselves as physical symptoms often. We wanted to rule out any physical ailment, however Dr Narayanan went considerably beyond our expectations and was able to help us consider options for our son’s current ADHD medication and other treatment and management options. He’s very quiet and lacks confidence and Dr Narayanan amazed me with her ability to bring him out of his shell and speak to him in a way which helped him to open up. Together with her, we now feel that we now have an expert who is owning our son’s treatment and care and supporting us where we need support. I can’t recommend her highly enough.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

Dr. Kariyawasam offers a rare and exceptional combination of deep medical expertise and genuine compassion. She is highly skilled in diagnosing her patients with accuracy and efficiency, while also attending thoughtfully to the human concerns that naturally arise when one needs medical evaluation or treatment. Her follow-up letters are always clear, thorough, and truly helpful. Even her secretary is accessible, kind, and supportive, which makes the entire experience smooth and reassuring. Dr. Kariyawasam initially became my doctor by chance, as I needed an urgent appointment and she happened to be available. It is no coincidence, however, that she will remain my doctor moving forward. Her care is outstanding in every way.

᠎ Claire Meadows

Audiologist

Just superb, wonderful, kind, generous, and as stated persuaded my stubborn husband to go to A and E. They never found new stroke or TIA, but having done a CT scan, found a mass on his kidneys. We are going for further investigation. Had this wonderful lady not have really emphasised the importance of being checked to him, we would not have known about the mass on his kidneys. He wouldn't listen to me!! Having another person tell him really really helped. Couldn't recommend you enough, dear lady. Thank you.

Nuffield Health Haywards Heath Hospital

Dermatology, Breast Surgery, + 21 more

Mr Wong is an excellent gynaecologist. He listens, asks the right questions, and explains every step in clear language. You feel comfortable the moment you walk in because he treats you with respect and patience. He does not rush you. He checks that you understand your options. He makes difficult appointments feel manageable. My visits with other gynaecologists felt stressful, but he changed that for me. I trust his care and recommend him to anyone who wants a calm and supportive experience

The National Heart Clinic

Cardiology

Outstanding consultation with Dr. Francesco Lo Monaco. He was incredibly kind, professional, and took a truly holistic approach to the presented situation. The appointment was arranged very quickly, and the entire process through telemedicine was smooth, efficient, and convenient. His explanations were clear, thoughtful, and genuinely reassuring. I highly recommend him to anyone looking for a top-level cardiologist who combines expertise with genuine care!

Dr Cara Williams

Obstetrician & Gynaecologist

I recently had an appointment with Dr. Cara regarding my perimenopause symptoms, and I felt truly heard. She listened carefully, validated my experiences, and approached the conversation with empathy and understanding. Dr. Cara took the time to talk through all my options, offering clear explanations and guidance without pressure. I left the appointment feeling supported, informed, and hopeful.

Mr Mahantesh Karoshi

Obstetrician & Gynaecologist

Dr Karoshi has significantly changed my life over the pass 12 weeks, since my results re my bloods he put me to the correct medication, took time to explain my results and ensure i was completely comfortable / confident using my medications. On my follow up his first question was about how i am feeling / asking me to talk about the past 12 weeks. I felt this shows great care in his patients.

Mr Paul Whittingham-Jones

Orthopaedic Surgeon

I did a lot of research for my hip surgery, I picked mr Whittingham -jones as my consultant, and am I so glad I did. From first meeting to my meeting after surgery is second to none. Mr Whittingham-jones did a wonderful job, I had no bruising, my incision is remarkably, I cannot thank this man enough for giving me my ability to walk again. Thank you so much.

Mr Mahendra Kulkarni

Plastic Surgeon

After my initial meeting with Mr Kulkarni, and his explanation of the procedure i required and his kind manner, I had no hesitation he was the one I felt could trust. I was not disappointed at all. The procedure was booked in quickly and on the day felt very confident. Looking forward to results as I continue to heal. Thank you.

Professor Lee Dvorkin

General Surgeon

Prof Dvorkin was absolutely brilliant. He was very straightforward and honest and blended that with a lovely bedside manner - answering any questions and explaining anyone I needed or didn’t understand. I had my gall bladder removed and was almost pain free straight after and amazed at how quick my recovery was .

Mr Santosh Bhandari

General Surgeon

I couldn’t of had a better experience with mr Bhandari, I was suffering with extreme pain for weeks and no other surgeons knew what to do but Mr Bhandari stepped up and knew straight away and fixed my problem. I will forever be grateful for his unbelievable work. He is an excellent surgeon.

Professor George Du Toit

Consultant Allergist, Paediatrician

Incredibly knowledgeable and kind doctor, he and the team put our 10 month old daughter completely at ease and really listened to the journey we’ve been on with her suspected allergies and diagnosed some root causes that we hadn’t expected. Highly recommend. Thank you