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Newmedica Worcester

Ophthalmology

This was the first of 2 visits for cataracts surgery. I was a bit apprehensive but was well assured when getting into the clinic to have the surgery done. I was met by the receptionist Jen who was very friendly and made me feel welcome. I was then only waiting a very short time and called in by Sarah who booked me in. Sarah was very professional and made sure I was at ease with the process and knew everything that was going to happen. Had all my eye drops and waited to have the surgery. Was taken to a room to wait and was met by Mr Woodcock who was performing the surgery and also Hannah and Amy, who were all very friendly and made me feel comfortable. Nothing felt rushed and it was all very professional and extremely clean. The surgery was so quick and I felt comfortable throughout the whole process. I then was handed over to Manshi, who sat me down with a nice cup of tea and a biscuit which was perfect. Everything was explained ie the next process of aftercare and left with my goodie bag full of paperwork and drops. It was a quick efficient service and in all honesty it was like going to a posh spa with the best customer service. I am due to have my other eye done and I am 200% happier that I know it will all be good and have no worries. Great team, great place.

The Catalyst Clinic

Chemical Pathology, Cosmetic (Aesthetic) Medicine, + 1 more

Dr. Ethan is a truly lovely man who genuinely listens to his patients — and that means a lot. He has helped me so much with my arthritis and chronic fatigue. After being bed-bound for almost four years, I’ve now been working with him for about a year and I can finally get out, enjoy life, and spend time with my family again. What stands out most is how caring and heartfelt he is. You always feel safe talking to him because he really gets to your level — as he often says, he’s a patient himself, so he understands how important it is to feel heard. He’s wonderfully direct, which I appreciate, because you know he’s looking out for your best interests. Yes, I was surprised by the fees at first, but the service is so personal and attentive that it’s absolutely worth it. He treats every patient as important, and I completely trust him. I’m not a particularly sentimental person, but he’s genuinely special — and super funny too! After a year of steady progress, I can honestly say working with Dr. Ethan has been one of the best decisions I’ve made!

Ringway Dental

Dentistry

From the moment you walk through the doors, you can tell this is a practice that genuinely cares about its patients. The staff are always incredibly friendly, welcoming, and professional they make you feel comfortable straight away, which is especially reassuring if you’re someone who feels nervous about visiting the dentist. The practice itself is modern, bright, and beautifully maintained. Everything is spotless and has a calm, relaxing atmosphere that instantly puts you at ease. The reception team are efficient and kind, and the whole place runs so smoothly that appointments always feel well-organised and on time. The dental team are outstanding. They take the time to listen, explain each step of your treatment clearly, and answer any questions you might have. You never feel rushed they make sure you understand what’s happening and that you’re comfortable throughout your visit. Their attention to detail and level of care is exceptional, and it’s clear that they take real pride in the quality of their work.

Mr Amro Hassaan

ENT Surgeon

Dr Amro Hassaan was the only doctor who took the trouble to explain what my problem was. I’d been suffering for years with severe headaches which had got to the point they would last for weeks and the pain was unbearable. Dr Hassaan took the time to fully explain all options available to me and completely put my mind at rest. Whenever I visited him I was always warmly greeted and was put at ease. Eventually for me it was decided surgery was the only solution and prior to the surgery date Dr Hassaan took the time to answer all my questions and even called me back once while he was on holiday! The surgery was a success and the aftercare was brilliant, I really felt I was in safe hands. Also want to mention Dr Hassaan’s secretary, Kerry she was wonderful too, she always came back straight away with answers to my questions. He is a true dedicated professional, a gentleman and just the best doctor I have known.

Spire Gatwick Park Hospital

Vascular Surgery, Breast Surgery, + 20 more

My whole experience from start to finish has been absolutely amazing! All staff have been 100% in their delivery of care and support. I felt safe and looked after. The anaesthetist and theatre staff before both operations were totally dedicated in ensuring I felt at ease at a time when I felt most anxious. All ward nurses and assistants were focussed on delivering the highest standard of care with their patience and nothing being too much trouble. Pantry team kept me well fed with delicious drinks and food and always with a smile. Imaging team were so caring, cheerful and again reassuring and professional. The physio team are incredible, they have encouraged and lead me to where I am now - so very nearly there. I cannot fault my experience at Gatwick Spire. A massive thank you to Mr Panose and all teams involved in my operations and recovery.

Dr Stephen Dodd.

Dentist

Initially, I was advised by Grace that I could choose to split my treatment. However, at my appointment with Dentist Stephen Dodd, I was informed this wasn’t possible — which was disappointing, especially after paying £65 for the consultation. Afterwards, I was directed to a team member who printed out the costs and encouraged me to consider finance options and veneers instead of composite bonding. I did my own research and found Dr. Natalie Ball at The Brace Place. She’ll be removing and replacing my bonding, and her work is exceptional — you can see it on Instagram. She’s committed to ongoing professional development and has trained with top dental surgeons in the U.S. Natalie is personable, genuinely caring, and her pricing is fair with no upselling — just honest advice from her and her team

ObGyn Matters

Obstetrics & Gynaecology

I was scheduled for a laparoscopic bilateral cystectomy. My disappointment stems from a critical failure in communication immediately prior to surgery.Minutes before the procedure, and while already prepped, I was informed by an unfamiliar doctor—not my primary gynecologist —that a bilateral salpingectomy (fallopian tube removal) was being added to the plan. This major change, involving the removal of a reproductive organ, was sprung on me at the most vulnerable moment, leaving absolutely no time to process this significant loss or ensure fully informed consent. It felt as though my fallopian tubes were taken without my proper agreement. A change in procedure of this magnitude must be communicated well in advance, not moments before surgery.

Dr. Dionisio Izquierdo

Sport & Exercise Medicine Doctor

I recently had the pleasure of meeting with Dio and I wanted to provide some feedback on my experience. Dio exhibited a great bedside manner, making me feel comfortable and understood throughout our interactions. He was straightforward in his communication, providing clear and practical advice on the options available to me moving forward. What stood out the most was Dio's understanding of my desire to return to playing hockey. They took this into account and referred me to a hip consultant who could further assist with my condition. This personalised approach was greatly appreciated and has given me confidence in the path ahead. Overall, I am very satisfied with the consultation and the guidance provided.

Professor Margaret Johnson

Respiratory Doctor

I met with Professor Johnson to discuss my ongoing condition. I personally do not think you will find a more qualified consultant in Professor Johnson field who can match her understanding and diagnostic technique with regard to the problem at hand. Professor is engaging and friendly and her bedside manner immediately puts you at ease. Its an actual pleasure to see her. If you have a respiratory diagnosis this is the person you need to see - do not go elsewhere. I would also like to mention Fiona her assistant, who also remembers Professor Johnson's patients and works with you to find a slot that works for you. Fiona is also very engaging, polite and efficient.

Pride In Health

Psychology

I've had, and continue to have, a really positive experience with Pride in Health. Everyone I've spoken to has been so dedicated and kind. I've felt so understood and at ease, which is special to me as I've never experienced feeling this way from healthcare providers before. When I've struggled to interpret information due to my autism, the team has always been so patient and helpful and quick to answer my queries. I recall when I first reached out with questions, I was sent back a super in depth answer, answering questions I didn't even know I had. The work they do is fantastic. Thank you!

Ms Cinzia Sammartino

General Surgeon

I had a hernia surgery with Dr Sammartino and from the initial consultation through to the surgery and follow-up, I couldn’t have wished for a better consultant. She was kind, supportive and thoroughly professional throughout. I received all the information I needed promptly, including detailed post-recovery guidance. The results are outstanding — four weeks post-operation, I can hardly notice any scarring. Thank you Dr Sammartino, for providing such an excellent experience and for your exceptional care. I’m deeply grateful to you and your team for looking after me so well.

Mr Christopher Challand

General Surgeon

I have just had my 2 weeks post operation appointment with Mr Challand...he is a true gentleman and professional....after discussing how I feel and asking if I had any concerns...he explained how everything went and he was pleased with the outcome... I cannot praise him enough...he's approachable, caring and has an easy going manner that puts you at ease...not to mention a good sense of humour..I truly wish all Consultants were like him....As for my op...it couldn't have gone better...very very pleased..highly recommend Mr Challand.

Mr Ravindran Kuzhupilly Ranjith

Orthopaedic Surgeon

My experience on having my left knee parshal replacement done last july 13 th and the run up to it has been excellent. I have been informed all the way a long by Mr Ravindran Ranjith and his team which made any anxiety l had away. The operation was a great success due to the surgeons skill and the after care l received. I can now walk for miles ,no pain fantastic. I would recommend it to anyone. But you do have to play your part and do all the exercises they give you to do even if they hurt a little at first.

Dr Oliver Denton

General Practitioner

"I recently had a minor surgery at Daleswood Health performed by Dr. Oliver Denton, and I couldn't be happier with the care I received. Dr. Denton was cordial, confident, and methodical in his approach, which immediately put me at ease. His professionalism and bedside manner were exemplary, making a potentially daunting experience much more comfortable. I'd highly recommend Dr. Denton and Daleswood Health to anyone needing medical care. Thank you, Dr. Denton, for your excellent care!"

Longevity Health and Fitness

Mobility, Physiology, + 3 more

Victoria and her team were so caring and attentive to my 65 year old Mum who was recently diagnosed with osteoarthritis and osteoporosis. They started simple and gradual ensuring Mum felt encouraged throughout, she has benefitted from mobility and strength exercises which have helped her become stronger and more mobile. I know it's important to start exercising, but we didn't know where to start. This has been just what Mum needed and we couldn't be more grateful.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

Very efficient, clean and high standard as expected. As an aside, I really did appreciate the way the receptionist wrote my date of birth on a piece of paper and asked me quietly if it was correct. I intensely dislike the way receptionists in surgeries etc shout out so loudly, "DATE OF BIRTH??" in public. No discretion or politeness anywhere as a rule. More importantly, perhaps, the doctor was very helpful, efficient and very kind.. Thank you.