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ADHD @ Well Life Clinic

General Practice (GP)

From the moment I walked in, I was genuinely blown away by the presentation of the office. The space was immaculate, modern, and thoughtfully designed to create a calming and welcoming atmosphere, which immediately put me at ease. The staff were exceptionally professional, greeting me with warm smiles and efficient, courteous service, setting a tone of respect and competence from the very beginning. What truly stood out was the profound care and concern shown for my well-being. The doctor took the time to listen intently to my concerns, asked detailed questions to fully understand my condition, and explained everything with clarity and compassion, making me feel genuinely heard and valued. This attention to detail was evident throughout the entire visit; every aspect, from the thorough examination to the clear explanation of the diagnosis and treatment plan, was handled with meticulous care and precision. This experience exemplifies why this practice is an exceptional asset to the NHS, demonstrating how high-quality, patient-centered care can be delivered with excellence and integrity.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I was ABSOLUTELY DISGUSTED that the misleading named "Disabled" toilet is still used as a storage centre. I have formally complained about this to the CEO after struggling on a number of occasions to assist my elderly disabled mother. It is too cramped to get a wheelchair and carer in there. Having moved items out into the corridor I then struggled to transfer her from her wheelchair. Naturally she was getting more & more anxious to get on the toilet, knowing that she was about to see a consultant. I suggested to the anxious person outside that he ask to use another toilet. This is a private hospital, built AFTER the Disability Discrimination Act. How did this even pass building regulations & considered acceptable? All the designer had to do was to go next door & copy the design of the disabled toilet in QEQM. We were under enough stress having to attend the hospital appointment.This just compounded the stress for my mother and me. PLEASE attend to this ongoing problem. Why is it taking so long? UTTER DISGRACE & INSULTING to all disabled people and their carers.

MyDoctor by Northern Health

Coaching, General Practice (GP), + 2 more

⭐️⭐️⭐️⭐️⭐️ Honestly blown away by this service I’m nearly 80 now, and I can’t even count how many doctor visits I’ve had in my life, but MyDoctor by Northern Health honestly left me a bit blown away. I wasn’t expecting much — you get used to being rushed through at my age — but I came off the call feeling like someone had finally taken the time to actually explain my own health to me. It felt different from the moment it started. No rushing, no talking over me, no making me feel like I was being dramatic. Just calm, proper care. I felt listened to in a way I haven’t in years. I actually felt like… well, like a person again, not someone they’re trying to hurry out the door. For the first time I understand what’s been setting things off, and what I need to do next time before it all gets too much. That alone is worth gold to me. I’ve been muddling along for years without this clarity. I’m honestly amazed. At my age you don’t expect to be surprised by much anymore, but this really did it. I’ll absolutely be using MyDoctor again — I wish I’d found it sooner.

Mr Andrew Kelly

ENT Surgeon

I was overwhelmed by surprise that Dr Kelly was able to clear up my ear infections , which I had in both ears for 22monthsin one visit!. Considering I had nine previous visits with another consultant at Kingsbridge hospital outpatients without success after the 9visits the consultant referred me to Dr Andrew Kelly.After 22months I was in the depth of despair as my hearing was deeply affected by the infections and my audiologist struggled to try and improve my hearing by adjusting the aid , my left ear by the way I gave up wearing at the start of my infections as I have a 90% hearing loss in that ear, so I completely dependent on the hearing aid in the right ear. I am completely indebted to Dr Kelly for helping me get over these infections , which blighted my life.

One Ashford Hospital

Audiology, Cardiology, + 22 more

I arrived 10 minutes early and found a parking space opposite the main entrance. I reported to reception who directed me the check in where I was booked in and directed to the waiting area. Only a couple of minutes later I was called for my scan, shown where to put my belongings and then directed to the MRI scanning room. Here I was explained thoroughly what would happen and then I went into the scanner for 15-20 minutes. When I came out I was told my results would be sent to my doctor in about 2 weeks and then advised I was free to go home. I have no complaints and don’t think you could improve on the service. Very well done to you all ⭐️⭐️⭐️⭐️⭐️ Bernie.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The receptionist and the nurse were lovely. However, the consultant made me feel like I wasn’t heard at all, I didn’t really get to talk about anything I wanted to talk about because every time I tried to I was cut off and told I would have to speak to someone else about that but I was confused as I was speaking about the issue I was there for. I also felt like I was penalised for my gp making a mistake and did feel very uncomfortable by the end of the consultation. Which made me quite sad as this is an issue I’ve been dealing with for a couple of years and I feel like I’m still getting no where with it.

The Male Fertility Clinic

Fertility Medicine

I can not recommend this clinic enough. My partner SA was one of the last steps of our fertility. When the results came in at first we were confused and full of anxiety (and went into a deep Google black pit) - the consultation with Suzanne gave us the biggest sigh of relief and reassurance we needed with a plan of action to help boost our chances. Don’t rely on the internet to amp your anxiety, book that consultation after your SA to speak to someone who is an expert and can give you the “medical hug” you need.

Mr Pranab Sinha

Orthopaedic Surgeon

Mr Sinha gave me the confidence to have my knee replacement sooner rather than later. There was no option and physio was no longer helping. He explained that my recovery would be quicker as I was younger and in good health and would get more use out of it. It would give me a good quality of life and I would be able to keep up with my grandchildren ! He was right ! 4 weeks post op and I am walking without my crutches. He is a lovely caring person and an excellent surgeon.

Lantern Clinic

Diagnostics & Testing, General Practice (GP), + 3 more

Dr Margarita was very knowledgeable and kind. I would definitely recommend coming to the Lantern Clinic. I felt listened too and she emphasised as a woman with my issues. I had plenty of time to chat and didn’t feel rushed,. Dr Margarita devised a plan for me to follow and recommended a gold standard brand of supplements I should start. I am booked in for a follow up appointment in several weeks time, to discuss how my treatment plan went and if I saw improvements.

Dr. John Whitaker

Cardiologist

Exceptional in terms of advice given at first consultation, careful monitoring of my case over a 6 month period, being available and responsive to communications in this period and then 2 ablations, the first successfully getting be back into sinus rhythm, the 2nd consolidating the process. I am so grateful to Dr Whittaker for his care, kindness and skills. I am so glad that I was referred to him.

Montrose Health Group

Psychiatry, Psychology, + 1 more

Everyone I’ve spoken to has been lovely. The girl who answers the phone is absolutely wonderful; really kind and thorough. Grace who did our triage was so lovely, kind and calm, and nothings been too much trouble for her. Calvin on one of our calls was also really nice, professional and a calm influence. I’m so impressed with my experience so far with Montrose.

Dr James Evans

Gastroenterologist

Doctor James Evans is a very knowledgeable doctor, kind, polite and caring person. Our first appointment he sympathiser with me and understood my pain. I was a bit worried about the procedure and he made me feel comfortable and confident the whole time. I am pretty sure he is one of the best doctors I’ve ever seen. I would like to say thank you for everything.

Dr Mustafa Alnaib

Orthopaedic Surgeon

Excellent experience. Easy to get in contact and talk to Dr Alnaib and get an appointment booked. Weekend and evening appointments make it convenient to fit in around work. Cannot fault the service, thorough consultation and clear explanations from Dr Alnaib. Very fast report delivery, received report and images same day. Very good experience.

Mr Tom Williams

Sports Therapist

I had some strength and conditioning rehab after stress fractures in my foot, and saw Tom for a few sessions. He was genuinely friendly and easy to talk to, and he always found ways to mix things up so the rehab never felt repetitive. I really felt like he listened and tailored things to what I needed. Would definitely recommend.

Mr Tim Bracewell-Milnes

Fertility Medicine, Obstetrician & Gynaecologist

We first reached out to Tim after two years of trying to conceive our second child. From the very beginning, he was incredibly supportive and shared a wealth of knowledge, no question was ever too small or too much. Thanks to his guidance and encouragement, we’re now 16 weeks pregnant. We truly wouldn’t be here without his help.

Mr Gourab Misra

Obstetrician & Gynaecologist

From the moment I first met Mr Misra he validated how I was feeling, listened and acted. Nobody else has done that for me. I recently had surgery with Mr Misra and I felt like I was in extremely safe hands. Everyone at the hospital spoke highly of him. I have already recommended him to multiple people and will continue to do so.