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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

The Royal Marsden Private Care - Cavendish Square

Oncology

I have been under the care of Dr Alistair Ring since September 2024, and from my very first visit to The Royal Marsden, I knew I had made the right decision to begin chemotherapy there. During our initial consultation, Dr Ring immediately put me at ease, even though I had just received a difficult test result minutes before our meeting. He took the time to explain the Oncotype test for example and the treatment options available, making it clear that every step of my care would be centred around me. Dr Ring’s attention to detail and his encouragement to ask questions gave me great confidence and helped me feel empowered throughout my treatment. Following chemotherapy, I began medication that induced menopause, and thanks to his early guidance on potential side effects and how to manage them, I felt fully prepared. I also appreciate that he has been open to ongoing conversations about my treatment, including exploring HRT options, this openness means a great deal. The clinical staff at The Royal Marsden have been exceptional. They have consistently provided compassionate, professional care, and I genuinely look forward to seeing them at each follow-up. They remember small details and speak to me as a person, not just a patient, which makes every visit a positive experience. I cannot recommend Dr Ring and The Royal Marsden highly enough. I am deeply grateful for the outstanding care and support I have received and continue to receive from the entire team.

Mr Farid Ud-Din

Orthopaedic Surgeon

Excellent , professional, first class care and support from start to finish by my amazing consultant Mr Farid Ud-Din and all the amazing staff at The Meriden Hospital, Coventry . I had a left total hip replacement and leg length correction on the 8 December 2025 which was under the care of the amazing consultant / surgeon Mr Farid Ud-Din . I went down for surgery in the afternoon and had a spinal injection , this did not hurt in anyway and the care and support I received by the theatre team put me at ease. Once back in my room, the hospital room was excellent , very clean , I received the best care from all involved nursing staff , catering staff , physio team , porters , X-ray team , all the staff were amazing. I left the hospital the following day and was able to walk comfortably with the help of crutches , I made sure I stuck to the advice I was given taking my prescribed medication to control the pain , made sure I done my exercises daily , 3 times a day , this has helped build my strength . After 5 weeks I am now walking around the house without any aids and walking short distances with ease . I would like to sincerely thank Mr Ud-Din for everything he has done for me in giving me my quality of life back , pain free and enjoying life to the full . Thank you to all involved for everything you have done for me , I cannot Thank you enough .

Professor Mark William Little

Radiologist

My father underwent a prostate arterial embolisation (PAE) under the care of Professor Mark Little. Naturally, we were apprehensive at first, but the entire process was handled with professionalism, clarity, and reassurance. Professor Little explained the procedure and the expected outcomes very clearly, and his advice throughout was measured and confident. The results have been excellent and exactly as described. Since the procedure, my father has experienced a significant reduction in nightly trips to the toilet, and his ability to empty his bladder has improved markedly. This has made a noticeable difference to his day-to-day comfort and overall quality of life. Overall, we are extremely pleased with the outcome and grateful for Professor Little’s expertise and care. Highly recommended.

Equilibria Health

Psychology, Psychotherapy

I had the pleasure of working with Andrea for quite a long time after having a car accident. She took time to get to know me and what items I really wanted to work on. Each week we found ways that worked for me to express my self and through this she was able to give me amazing direction and grounding techniques to really help my anxiety in the car. I have not only used what we have learned together on the car but have pulled it into my everyday life. I feel lighter and happier. This was life changing for me and I’m so glad we were out together. I would highly recommend Andrea if you are looking for an understanding, empathetic and patient professional who is committed to helping you.

Mr Manaf Khatib

Plastic Surgeon

I cannot recommend Dr. Manaf highly enough. From the very first consultation to the final results of my ear pinning surgery, the experience was exceptional. Dr. Manaf was incredibly professional, calm, and reassuring, taking the time to explain every step of the procedure thoroughly. The surgery itself went smoothly, and the results have exceeded my expectations — natural, symmetrical, and life-changing. The aftercare and follow-up were just as impressive, showing genuine care and attention to detail. Thank you, Dr. Manaf, for your kindness, and professionalism. I am truly grateful and would confidently recommend you to anyone considering ear pinning surgery.

KIMS Hospital

Cardiology, Breast Surgery, + 26 more

The staff at KIMS Hospital are truly amazing and incredibly friendly. Their professionalism and genuine compassion were unmatched by any experience I’ve had in NHS care. I felt supported, reassured, and well looked after from start to finish. Several people stood out during my stay: Amy in recovery, David, who prepared me for the epidural, Becky, my physio, and Mark, who handled my medication. My two nurses who cared for me around the clock were also outstanding — attentive, kind, and consistently reassuring. I honestly can’t fault any part of the care I received. Thank you to the entire team for making a daunting experience so much easier.

Dr Maithili Srikantha

Neurologist

Dr Srikantha is a sincere, honest, and fundamentally integrity-driven specialist. Her conduct during the consultation and her bedside manner is among some of the best I have experienced (as someone with a complex medical profile , I have seen a number of specialists!). It is not common, if not rare, for someone with my clinical profile to receive a letter that articulates details with such accuracy and shows active listening to matters of concern to me. Dr Srikantha is gracious, humble, but most importantly deeply human in her approach - these are traits that sometimes feel absent from clinical care.

Professor Mark Westcott

Ophthalmologist

Professor Westcott's assistance and guidance to me over the last 7 years in monitoring and treating my glaucoma, can only be described as invaluable. He has done a great deal to explain matters to me in layperson's terms so that I understood exactly why the treatment was as it was. He has also sought second opinions from other specialists within the field on whether I ought to have an operation, and his willingness to seek out a second opinion unprompted also provided me with much welcome reassurance that my medical pathway is the correct one. A consummate professional.

British Allergy Clinic

Allergy Medicine, Dermatology, + 1 more

I was put totally at ease by Dr Bashkis calm & very kind manner ..he explained & diagnoses what I had been suffering with & offered me a good treatment plan ….he took the time & trouble of explaining everything so well & answered any questions I had with such clarity & confidence which immediately put me at ease ..he offered me comprehensive blood tests which I received within a week & he kindly followed up with a telephone appointment to explain all the resits & plan of action ..I’m very grateful to Dr Bashki for all his kind & caring help ..thank you so much

Newmedica Leeds

Ophthalmology

This was my 2 nd cataract op with Mr Kamran Khan at Newmedica Leeds. I was very happy with my treatment with everyone especially Wr Kamran Khan who I can’t recommend enough, he was friendly, assuring and also the lovely nurse who looked after me after my op. Sorry I can’t remember her name but she was so caring. Anyone going for a cararact op this place is brilliant and everyone I came in contact with both times I was there I feel I couldn’t have had better. Someone calls you the following day to check that you are okay so everything perfect. Thank you all.

Clarity - Coventry

Gastroenterology, Ophthalmology

From the moment I first arrived, everyone was friendly and welcoming. As the treatment progressed, the friendliness continued with the further use of very impressive analytical machinery each with a specific purpose. This was followed by a very informative chat with the the surgeon, Mr. Mazen Tahhan, who provided me with the information to aid my decision. The actual treatment followed a few days later and was completely painless. A week later, I was given a 100% success rating and an appointment for my second eye. This was a similar experience.

Mr Allon Barsam

Ophthalmologist

I had Smartsight surgery with Allon Barsam about 2 months ago. The whole process from initial consultation, to surgery, to follow up appointments has been fantastic, and I would highly recommend OCL to anyone considering vision correction. You really get that premium, personalised feel here. Everyone I interacted with was kind, helpful and reassuring. I'm delighted with my new vision and the days of having to think about contacts and glasses feel like a distant memory. A heartfelt thank you to the whole OCL Vision team!

Quality Dental : Worthing

Dentistry

Disappointed I had to wait 20 minutes for an appointment first thing in the morning, however everything else was positive. Waiting area and treatment room were both tidy and clean. Staff were friendly and professional. Some additional work required and dentist took me through options for treatment and resulting cost. Dental work was very good and pain free(!). Payment all completed to my satisfaction. Overall, a positive experience

Mr Sanjaya Kalkur

Obstetrician & Gynaecologist

I would not hesitate to recommend Mr Kalkur. He has treated me following my Endometrial Cancer diagnosis in October 2025.. He is an exceptional surgeon, who really cares about his patients. He makes sure that he is there to answer any concerns you have pre and post surgery. My cancer journey has been made easier because of his wonderful team.

Dr Edward Cetti

Respiratory Doctor

Dr Cetti had reviewed my earlier scans so was able to pinpoint the issue with my breathing. After a week monitoring my peak flow I returned and he confirmed the diagnosis of asthma. I was very pleased the issue was sorted so quickly and he prescribed an inhaler and gave me clear advice about going forward. I am so grateful to him for his help.