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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

North Wales Eye Specialist Centre

Ophthalmology

I arrived circa 15min before my appointment time as requested and was greeted courteously by the reception staff before being lead to an examination room to undergo a basic check of my eyesight and health check/questionnaire. On retuning to the waiting area I was almost immediately greeted by Mr Bhargava. The consolation was just 5min after the appointment time, which is excellent. The consultation was thorough and very professional, Mr Bhargava has a very good manner and following questioning and examination explained all the parameters relevant to my condition. Mr Bhargava then went on to detail treatment and advice in a concise but detailed way covering all aspects very well. I left feeling that the visit was well worthwhile and that I had been treated well in all aspects of the consolation. I would have no hesitation in recommending Mr Bhargava to friends and colleagues.

Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

My experience with Nuffield Health was excellent from start to finish. The whole process was smooth, well organised, and reassuring at every stage. The staff were professional, friendly, and genuinely caring. From reception through to the clinical team, everyone made me feel comfortable and well looked after. Communication was clear, appointments ran on time, and I always felt informed about what was happening. The facilities were clean, modern, and well maintained, which added to the overall sense of confidence and professionalism. The care I received was of a very high standard, and I felt supported throughout. I would not hesitate to recommend Nuffield Health to anyone looking for high quality healthcare delivered with kindness and professionalism.

Miss Jane Kerby

Plastic Surgeon

I have had 2 procedures to remove BCC on my nose with skin grafts from my neck. The first BCC was infiltrative and I have needed Immiquimod for 6 weeks once the surgeries had healed. It has been a challenging 6 months but the support and guidance from Jane has been exceptional. From the first consultation I felt listened to and part of the decision making process. She has shown great empathy and has broken the bad news that I needed more treatment with care and concern. I have really appreciated her phone calls updating me and guiding me through the options available. She is an excellent surgeon but what I have really valued is the way she communicated with me and the care and empathy she has shown

The Horder Centre

Orthopaedic Surgery, Physiotherapy

All staff, from reception to nurses and surgeons, I found to be friendly, courteous, helpful and professional. I was generally rather nervous about the whole process, this being the very first time I experienced any form of surgery or a stay in hospital. However, I was treated with the utmost respect and understanding and felt well advised at all times, allowing me to make informed decisions at my own pace, without being pressured. I had to wait a bit longer than I had anticipated for surgery but by comparison to the NHS, it was efficient and slick. It is early days to comment properly on my shoulder replacement but things are progressing well although slowly and I am hopeful for the future.

Mr Varun Sahdev

Urologist

We had a great experience with Mr Sahdev. I had a Vasectomy 5 years ago and I met my now partner and we decided we wanted a child together so I booked Mr Sahdev for a Vasectomy Reversal. Mr Sahdev and his team were patient, explained the process in such great detail and were very kind throughout the whole process. I felt completely taken care of and the surgery itself went without a hitch. We have actually just found out we are pregnant on our 3rd cycle following the procedure and we couldnt be happier! All thanks to Mr Sahdev and his team, thank you so much! Its been a 1010 experience, minus the slight pain following the surgery of course!

Dr. Pragati Kakkar

Obstetrician & Gynaecologist

I had a very positive experience at United Wellness Clinic and I highly recommend it. Dr. Pragati Kakkar was extremely professional, kind, and attentive throughout the consultation. She took the time to listen carefully to everything I had to say, answered all my questions clearly, and made me feel comfortable and well cared for. The clinic itself is very modern, spotless, and well organised, with high-quality, up-to-date medical equipment. From start to finish, the experience felt professional and reassuring. I am very satisfied with the care I received and truly appreciate the level of professionalism and empathy shown by Dr. Kakkar.

Dr. Sandra Ampomah

Obstetrician & Gynaecologist

At first I was a bit apprehensive going into my first appointment with “a consultant” as didn’t know what to expect. My first birth was quite traumatic so that’s why I was under a consultant for my second baby. But I have to say Sandra made me feel very supported and listened to. She explained everything to me in detail and really listened to what I had to say. She also referred me to a trauma midwife to have a little extra support. I left feeling much happier and am now going into my second birth feeling much more confident and supported in every sense. Couldn’t value this anymore. Thank you

Cyprus IVF Hospital

Clinical Genetics, Obstetrics & Gynaecology, + 2 more

I had a great experience at Cyprus ivf hospital. Aman was our coordinator and she was immediately responding to all our worries and questions. It is a clean and well equipped clinic. The prices were fixed and no extra expenses were placed. They let you now about the price from the beginning and you now as the procedure goes on, when and how much you have to pay. Transfer of the embryos took place only when the doctor was sure everything was ready. No rushing. They followed the correct protocol for my case and were always there for us any day any time! Thank you all very much.

Dr. Shirjeel Chaudhry

A good phonecall with listening to my issues with pain, my herniated disc that caused nerve compression and neuropathic pain, listening to what I've been on and my experience, and offering good advice on an immediate uptake in a different drug and getting booked in for injections of 3 possible types and will be assessed further at the time at to which to go with our how much Duloxetine has helped beforehand. I'm also Autistic and whilst I forgot to mention I found Dr Chaudhry easy to talk to and understand without him rushing me or making me feel like I'd done anything wrong.

Dr Benjamin Jacobs

Paediatrician

We cannot recommend Dr Jacobs enough. From the very first telephone conversation, he was exceptional - knowledgeable, thorough and clearly an expert in his field. In subsequent telephone conversations, appointments and emails, he took the time to explain everything in a way that was easy to understand, answered all questions with patience and made sure that we, and our son, felt fully informed and reassured at each stage. Communication was excellent, with prompt responses and clear guidance throughout. An outstanding consultant who combines expertise with genuine care.

Vision Scotland Edinburgh

Ophthalmology, Optometry

From my initial enquiry about Refractive Lens Replacement surgery, through my surgery and aftercare I have had excellent care from Vision Scotland. Everything was clearly explained and the surgery has left me with the desired result, 20/20 vision with no glasses needed. The only (slight) negative difference here is a greater need for good light when reading at night or close work. The procedure was pain free and I have had no complications. I am looking forward to enjoying the results for (I hope) many years to come. Thank you to all staff involved with my care.

Spencer Private Hospital Ashford

Audiology, Cardiology, + 11 more

Though I prepared in advance for what expect in relation to parking and expected to pay on the way out, an usher directed me to another car park where there were options of paying on an app or using cash. I had time on my side luckily. Directions were almost right but I would have been better prepared if I had known the entrance sits at the back of the main A&E entrance. The staff were friendly and the environment was clean and calm. The doctor was incredible, attentive, patient, precise, clear and efficient. The experience was good.

Sonoworld Diagnostic Services

Imaging (Scans), Obstetrics & Gynaecology

I honestly couldn't thank Daniela enough! She has done my scans for many years now and has always been clear, transparent and informative. I am usually an anxious person and she has always made the process easy and smooth. I accidentally booked another place for a scan a few years ago and the experience I received traumatised me until I went back to Daniela. I couldn't recommend her enough and genuinely trust her with all my scans. Daniela is great at her job, is honest and provides a very high level of service. 5 stars as always.

Mr Omer Osmani

Plastic Surgeon

Had surgery of Dr Osmani tummy tuck and brachioplasty (bingo wings).Dr Osmani was very professional and helpful im my choices of surgery I am more than happy with the results and the after care and would highly recommend him and trust him with any future surgeries I may undertake.He explained prior to surgery what to expect after surgery and was available for any queries about the ops and i felt at ease with his manor.

Dr. Abraham Neduvamkunnil

Paediatrician

Our 8-week old son had difficulties with his breathing, which we were very worried about. The doctor was very professional, took time to understand the issue and checked for all possible causes. We are really grateful for his recommendations and for suggesting a follow up appointment in 8 weeks’ time, which was important for us to see that the matter was being monitored diligently. Thank you for your care and support.