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One Ashford Hospital

Dermatology, Pain Management, + 21 more

Receptionist was absolutely lovely and really friendly and helpful. The building and facilities were all excellent and kept clean and tidy. The consultant I saw was extremely rude, arrogant and judgemental. There were several comments he made that shocked me and that made me feel very uncomfortable to the point I almost walked out mid appointment. There was very little sympathy or mindfulness of my injury and he came across extremely judgemental in the assumptions he made about the level of sport I played, what I could afford, and several other things. I actually play semi-professionally and have represented our country in World Championships in the sport I play, and I also have a law degree and accountancy qualification which I did not mention as quite frankly it is irrelevant. It was apparent he took a dislike to me for whatever reason from the start and the whole experience was very uncomfortable. His behaviour aside, he is clearly very knowledgeable and good at what he does. Reading between the lines I got the answer I needed. This hospital was recommended to me by one of your previous patients and I was lucky to get booked in through an NHS referral but after my experience I would never return for any issue and am relieved I didn't pay to go private.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital is run like a well oiled ship. No need to be too early, as you have an appointment time and they will take you at that time. I went 30mins early, which was an extra 30mins of nervousness I brought on myself I could have done without! The staff are friendly and efficient. There are processes in place that give assurance that the hand over from nurse to surgeon and team are strict and everyone is on the same page as to who you are and what you are there for. The recovery was peaceful and friendly. And who doesn’t like toast and a hot cuppa after fasting for hours. My next appointment was delivered by email the very next day. I know I will be nervous going back, but it won’t be because I don’t feel I am in safe hands. Thanks to everyone who looked after me, from reception to consultant and everyone in between.

Mr Julian Pavier

Podiatrist

I cannot speak highly enough of Mr Pavier at The Lincoln Hospital. From my very first consultation, he demonstrated every skill, attribute, and value you would hope for in an outstanding surgeon and consultant. His professionalism, clarity of communication, and genuine compassion immediately put me at ease. Throughout the entire process, Mr Pavier was thorough, patient, and consistently attentive, ensuring I felt informed and supported at every stage. His calm, confident manner, combined with a clear dedication to the highest standards of care, made a significant difference to my overall experience. It is rare to meet a consultant who combines exceptional clinical skill with such empathy and respect for their patients. I am truly grateful for the care I received and would recommend Mr Pavier without hesitation.

Mr Jan Marciniak

Orthopaedic Surgeon

I met Mr Marciniak when we visited, he put me in a calming situation, more than I could ever imagine. Giving me a clear picture of what was to be expected, including x-rays of my hips. On the day of the operation, Mr Marciniak was so supportive including introducing me to the anaesthetist, who is also pleasant, friendly and supportive. II couldn’t believe how efficient the procedure was done, how good the anaesthetist was with me explaining every step of the way and that I had no pain during the operation, resulting in a very smooth transition. The after care was also performed extremely well with arrangements for physio, x-ray, timely medication and all the staff were so friendly and nothing was too much trouble.

Professor Richard Field

Orthopaedic Surgeon

It’s always good to talk to Professor Field. He explained the process of fitting my hip replacement clearly and I saw an X-ray of my hip with the implant in place. He explained that new bone would grow round the ball. I have had no problems at all with my new hip replacement. Professor Field was happy with my movement in the joint and my walking. I am happy too. He is always happy to answer questions and it’s a pleasure to see him. I am going for a final check in 6 months. Already my hip feels very good and I am walking well. This is marvellous after a year of pain, frustration and depression.

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I was anxious about my first visit following some negative experiences with nhs gp appointments. But on meeting Dr Shori I was instantly very comfortable and felt heard. I had relevant tests quickly and efficiently. I did not feel rushed or dismissed at any point and came away feeling relieved that I had some answers to symptoms I had been struggling with for a long time. The practice was lovely, clean and overall a nice atmosphere. I wouldn’t hesitate to book again for a concern I was struggling with and would recommend anyone to do the same if they were in a position to do so.

Mr Noaman Sarfraz

General Surgeon

I had my annual review with Mr Sarfraz, I’m on year 4 since my diagnosis. For such a difficult time, it is a joy to visit him. I have absolute confidence in his skill and professionalism. The physical exam provides me with huge reassurance. He listens to what I and my husband need to share and answers our questions clearly. It is also nice to have a general catch up about life and what we have all been up to since our last appointment. I honestly do not know what I would do if I had to have my reviews with someone different. An amazingly authentic individual with integrity.

Lanthorn Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I recently visited Lanthorn Clinic in Farringdon for an advanced blood test and a shoulder ultrasound, and the whole experience was genuinely excellent. The team were positive, helpful and incredibly efficient throughout. The clinic itself is spotless, with a clean and relaxing aesthetic that immediately puts you at ease. Every member of staff I interacted with was friendly, professional and made the process feel straightforward from start to finish.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

My experience at Aura has been consistently excellent. I have beee a patient at the practice for several years and cannot recommend it highly enough. The reception staff are always welcoming and ensure appointments run smoothly. My recent visit was great as always- I appreciate the personalised approach to maintaining my oral health. Nadine is an exceptionally skilful dentist and her hygienist team are superb too.

Mr Rowan Connell

Obstetrician & Gynaecologist

Rowan is an excellent consultant, I felt at ease on my first appointment with Rowan & he explained clearly about the treatment I would need & the benefits it would have going forward. He is very knowledgeable in his work and I felt confident on following his advice. He has a very uplifting & happy demeanour, a great consultant & I am overall happy with the patient care i received from Rowan. Thank you.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

This was my first treatment session with Mr Raf Niziol and from the outset he was warm, helpful, personable and kind. His friendly demeanour immediately put me at ease and he was patient and understanding. He explained everything clearly and thoroughly and also gave plenty of space for me to share my own thoughts and ask questions. I will be switching to Mr Niziol for all future and ongoing treatment.

Mr Pantelis Tsantanis

Orthopaedic Surgeon

I came in with a ongoing issue, Mr Tsantanis put all my worries aside, everything i feared and reassured that this is fixable with the right treatment. Mr Tsantanis knows exactly what he is talking about and explains everything clearly, so that I was able to understand my problem. I left with tears of joy and relief. And advice with how I can help myself. 5stars for everything Thank you so much.

Dr Yee Mah

Neurologist

Dr Mah was very professional, kind, listened with care and patiently explained the situation, asked clarifying questions to improve his diagnosis and made sure I could ask questions. He was very responsive, extremely knowledgeable and at the same time able to explain the science in simple terms. I was very impressed by his professionalism and skill.

Check4Cancer

Oncology, Diagnostics & Testing

I was seen quickly and the consultant was friendly and thorough, clearly informing me of the results of my examination. Subsequently, he emailed me the full outcome. However, I received a subsequent email and letter from Check4Cancer that was for somebody else's results (there was no identifiable information to who the results pertained to).

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

Parking good, reception good, pharmacy good, everywhere very clean. All staff were friendly and efficient. They made sure that they had the right person for the right procedure, made sure I was hydrated and well, and checked that I would be looked after at home afterwards. I was very impressed. Also the sandwich afterwards was lovely.

Dr Christopher Phillips

Dermatologist

I recently underwent a number of minor procedures, and the experience was exceptionally positive. The provider maintained a calm and reassuring demeanor throughout, clearly explaining each step of the process. Their professionalism, attentiveness, and genuine care made me feel fully supported and heard at every stage.