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Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

I have been seeing Josh at Reflex 18 for the past two months as part of my recovery plan following a Total Knee Replacement in October 2025. During my initial consultation, Josh carefully established my prior level of fitness and worked with me to identify ambitious yet realistic rehabilitation goals. He designed a bespoke programme of graduating exercises which are further adapted during each subsequent appointment. I find it helpful that Josh demonstrates each exercise, fine tunes my ‘effort’ and also emails a visual guide, as a reminder, after each appointment. I believe that I have made far greater progress in terms of knee flexion, stamina and strength by visiting Reflex 18 than I ever would have done if I had attempted to pursue my own rehab using a book or online package. Josh has the ability to identify which muscles need to be worked upon in order to achieve a certain goal and this is something which I could have not done myself. The Reflex 18 rooms are immaculately clean and are well-equipped. I have found every staff member to be friendly and highly professional. There is never any pressure to book further appointments. Parking is plentiful and convenient.. I am very happy with the support which I have received from Reflex 18.

Bright Futures Health

Paediatrics

We first saw Dr Burmester when our son was dealing with a prolonged series of illnesses. She was extremely thorough with her diagnostics, explained everything to us very clearly, and guided his recovery in a way that made us feel calm, reassured, and well supported throughout a very stressful time. She was also incredibly generous with her time, answering multiple follow-up questions via email, which was immensely comforting for us as anxious parents. We have been seeing her for over six months now and I would highly recommend her — she is knowledgeable, caring, and someone we trust completely with our child’s care. I would also like to mention Sophie, the clinic manager, who is consistently helpful, professional, and responsive, making the overall experience at the clinic even better.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

Welcoming and helpful. Only one lift was working and the remaining one was noisy and slow but there was a notice advising of this. The coffee machine in wait area was out of order Reception staff were kind and helpful but sometimes difficult to understand accent. One set of chairs in a sub waiting area was under a shelf which meant I knocked my head. Appeared clean and efficient and was quiet on day of my visit. Preoperative bloods were done straight after consultation which is very good and in fact results appeared next day. That's good service. Overall allowing for things that happen a positive experience.

Freedom Vision - Bromley

Ophthalmology

Thanks to everyone at Freedom Vision in Bromley for giving me a positive experience throughout my time with them.  I was very nervous to have the procedure, but it went smoothly and led to an excellent outcome.  Having had my cataracts removed from both eyes and RayOne Galaxy Toric multifocal replacement lenses fitted, I now have amazing eyesight for distant, intermediate and near vision.  I am especially grateful to the optometrist and the surgeon for their expertise and care, and to Chirag, the Patient Liaison Manager who always made me feel well supported.

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

On arrival, and in good time, there was a huge que at the reception desk with only one member of staff trying to deal with patients. We waiting a very long time even to be acknowledged so, not wanting to be late for our appointment, we made our own way to the area A. We were then approached another member of staff in Area A who was able to give us the forms we should have received at reception. Knowing that a significant number of patients were due in the recetion should have been fully staffed with an expeditious way in processing through.

Mr Asif Z Khan

Orthopaedic Surgeon

Nurse Becky was charming and reassuring and relaxed me prior to Mr Khans arrival. Very efficient and easy process, Mr Khan explained exactly what he was going to do and once the initial pain of the injection was passed the whole process was painless. I have not had any problems with the 2 wounds in my foot and am looking forward to removing the pads and applying the smaller dressings. I currently have none of the throbbing continuous pain that I have been experiencing for years Thank you it is such a relief.

Mr Kumar Abhinav

Neurosurgeon

Mr Abhinav carried out successful surgery on a pituitary tumour using an extended approach (this was more complex surgery as there had been a previous, unsuccessful, attempt elsewhere using a standard approach). He was very clear about the risks and benefits of the procedure and I received absolutely amazing care at Southmead postoperatively. I wish I had had my first surgery with him through an extended approach as I wouldn’t have needed further surgery.

Mr Michael Mokawem

Orthopaedic Surgeon

I was delighted to meet this charming gentleman who explained everything to me and gave me (and my accompanying daughter Louise) explicit details and options about future treatment. I felt extremely comfortable and confident with him and am very happy to go ahead with his recommendation of the surgery he proposed I should have.

Professor Yogesh Bajaj

ENT Surgeon

Dr. Bajaj is highly attentive, thorough, and professional. He makes detailed enquiries and examinations and provides coherent and easy-to-follow explanations, diagnosis and instructions. I feel safe being placed under his care. He is by far the best ENT doctor amongst all the other ones I have seen, both in the UK and abroad.

London PMS & Menopause Clinic

General Practice (GP), Obstetrics & Gynaecology

Mr Savvas is an exceptional doctor. He asks lots of questions and is very thoughtful, helpful and caring. He always has clear answers and explanations. As I am self-paying, he bears costs in mind whenever recommending a procedure or test. I trust him implicitly. The staff at the clinic are also extremely friendly and kind.

Eleos Clinic - Harley Street

Psychiatry, Psychology, + 1 more

Dr Rania Moussa was excellent. She was well prepared, listened to us and asked relevant and perceptive questions. She was really good with our son. The appointment was very expensive but we feel it was worth every penny, to finally have someone listen and be prepared to work with our complex son.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

Willow Health premises is beautifully designed and decorated creating a positive welcome and hygienic first impression. The care and detail attributed is mirrored in their services to patients. Dietician Emily Holt and Dr Lauren Colquhoun’s professionalism and support is invaluable. Thank you.

Mr Mohamed Abd Alazeez

Urologist

I’m was perfectly satisfied with everything before my operation and while in hospital and especially today with my results thank you very much all though thank you is never enough for what you surgery team doctors and nurses do for us ❤️

Dr Bhavin Pitamber

Dentist

Bhavin was excellent at putting me at ease and explaining what was happening all through the procedure. Reassuring me that we could have a break at any point and it would be no problem. Felt very relaxed and calm.

Dr Jennifer Byrom

Obstetrician & Gynaecologist

A true specialist in her field, with great, quite rare talent for such surgery and a super clear and caring approach to me as the patient. Thank you so much!

Mr Rajiv Dave

General Surgeon

Very happy with the care provided from both the doctor and the nurse. Very positive and informative. Couldn’t have asked for anything more.