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Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

The admissions brochure fails to state that family members are not allowed to stay with patients during the pre-operative wait. This is a significant omission, as it creates avoidable anxiety for patients who are already nervous about their procedure and are only informed of this restriction upon arrival. The pre-op nurses showed poor bedside manner when I asked about this. Instead of offering reassurance, they quoted “hospital policy” and then gave reasons that felt dismissive and inaccurate — for example, claiming that “too many people come in and out of rooms,” when in reality only one nurse completed paperwork, followed later by the surgeon and anaesthetist. I was also told I would be going to theatre “shortly,” even though I knew (correctly) that I would be waiting another 1.5 hours. My family member could easily have stayed with me during that entire period, as is standard in the Ulster Independent Clinic and in my previous NHS experiences. The lack of engagement from the pre-op nurse beyond basic paperwork questions made the situation feel even more uncomfortable. The pods themselves felt more like small, bare cells than a calming space prior to surgery — no TV, no artwork, just two chairs and a table. It was far from a soothing environment. In contrast, the theatre staff and post-op nurses were outstanding. They were friendly, proactive, and reassuring, and they made up for the negative pre-operative experience. One final issue: the staff arranging my discharge medication did not check my notes and prescribed a medication I am unable to take. Because the pharmacy had already closed, the only solution was to remove it from the prescription entirely.

Mr Osama Naji

Obstetrician & Gynaecologist

I underwent a robotic total hysterectomy (for fibroids which were causing me debilitating pelvic pain) under the exemplary care of Mr Naji. As part of my research for my surgery, I had met with a number of gynaecologists and Mr Naji came via a personal recommendation. Both Mr Naji and his team at the Rylon Clinic are outstanding, running a highly proactive, patient centred, modern clinic from the initial consultation through to the post op aftercare. And I was impressed / reassured with the open line of communication to Mr Naji via his excellent EA Louise with any concerns and questions I had along the way. Mr Naji offers first class gynaecological care with a genuinely kind, conscientious and compassionate approach. I felt safe from the outset. The operation (at the Princess Grace hospital) and my recovery was remarkable, with minimal pain levels and providing instant relief from the acute pain I have suffered with. I was back on my feet quickly, in fact, I felt so well by day 4 following the op, I had to keep reminding myself that I’d just had major surgery and to not overdo it. And this is an absolute credit to Mr Naji’s expert surgical skills. Thank you for all that you have done for me Mr Naji, for giving me a pain free future and my quality of life back again. I will be forever grateful to you 🫶🏻

Vitalscan

Diagnostics & Testing, Endocrinology & Diabetes, + 8 more

I had an excellent experience at Vitalscan. The whole team was incredibly professional and welcoming from start to finish. The radiographers — Abdo, Mahmoud, and Alice — were absolutely brilliant. They made me feel completely at ease and explained everything clearly before the scan. Their professionalism and kindness were outstanding. Jamie and Safia, the imaging assistants, were also fantastic — so friendly and reassuring throughout. And a special thanks to Mickey at reception, who was extremely helpful, polite, and made the whole booking process smooth and stress-free. Honestly, one of the best healthcare experiences I’ve ever had in the UK. Highly recommend Vitalscan for anyone needing an MRI or any imaging service.

Sana Private Health

Diagnostics & Testing, Ophthalmology, + 1 more

I recently had cataract surgery at Sana, and I couldn’t be happier with the results. From the very first consultation to the post-surgery checkups, the entire experience was smooth, professional, and reassuring. The staff & Mario J Saldanha were kind, patient, and made sure I felt comfortable every step of the way. Mario explained everything clearly, answered all my questions, and the procedure itself was quick and completely painless. My vision is now clearer than it has been in years — it’s truly life-changing. I’m so grateful for the excellent care I received and highly recommend this clinic/team to anyone considering cataract surgery.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

I was very apprehensive about getting both of my eyes done at the same time. I cant believe how easy and painless it was ,all of the staff were amazing in looking after me and putting me at ease. Having 24 hr support was amazing ,my concerns were addressed quickly . If only everything was as easy as this ,within 3 days i could see perfectly ,i never realised how much of a difference it would make . From my consultant ,nursing staff, opthamologists, domestic staff and receptionist they went above and beyond in their care. Nothing was too much bother. Dont hesitate to go ,you will be amazed .

Dr Xue Yan Jiang

Oncologist

I met Dr Jiang earlier this year having been diagnosed with Prostate Cancer. In our first meeting she took almost an hour to discuss and explain my cancer diagnosis and possible treatments . She took the time to answer all my questions and explained everything thoroughly. I was put at ease immediately and she consistently followed up with me after tests and during and after my treatment. She is compassionate, attentive and methodical and explained everything in simple terms . Brilliant is not too strong a word I would use to describe Dr Jiang

Dr John Chinegwundoh

Respiratory Doctor

Today's visit was a 3 month follow up... I've been seeing Dr Chinegwundoh for 2 years and it's been quite a journey getting to where we are today with significantly better controlled asthma, and that's down to perseverance... getting the right treatments for me and dealing with blips along the way! I'd had a very different experience prior to being referred to Dr Chinegwundoh so I was a little skeptical... but happy to be proven wrong. And having dealt with some of the underlying issues very definitely in a much better place.

Mr Awwad M Awwad

Plastic Surgeon

I visited Dr Awwad for the first time a month ago. After a very professional and thorough check-up, he gave me his contact details so I could keep him updated, something I greatly appreciated. He was always quick to respond and even scheduled calls whenever issues arose. We met several times afterwards for routine check-ups and a minor surgical procedure, and he consistently showed kindness and care. He also provided me with materials and gauze free of charge, which was very generous on his part.

dentalessence - Burgess Hill

Dentistry

Saara Majid is my dentist. I cannot overpraise her attentiveness throughout the appointment. The main purpose was a filling, so a local numbing injection was required. There was minimal discomfort. Afterwards, Saara assisted me into my parka, led me to the patient toilet, waited until I emerged, conducted me back to reception to a suitable chair where I could await my taxi, prior to handing over to a receptionist.

Dr. Melvyn Adjei

General Practitioner

Dr. Melvyn Adjei was kind, compassionate, and patient during the consult. He took my issue very seriously and prescribed medication, which we discussed briefly during my consult (and which I strongly preferred as opposed to conservative treatment). I felt at ease during the consult and subsequent physical examination, and I feel confident that I can contact the practice if my problem deteriorates.

Reproclinic

Fertility Medicine

Nous nous sommes sentis en confiance dès le premier contact avec le Dr Moreno que nous avons senti impliqué, toujours à l’écoute et bienveillant. Toutes les personnes rencontrées à la clinique ont fait preuve de beaucoup de gentillesse en particulier notre coordinatrice Manon, qui nous répond rapidement lorsque nous avons des questions et nous rassure beaucoup. Merci à toute l’équipe!

Spencer Private Hospital Ashford

Audiology, Cardiology, + 11 more

Meet with mr Seewal who’s very professional. I am confused about my ongoing medical issues and scared. Worried how to Deal with pain and any ability to get back to being Normal Honestly walked out of there Thinking I’m 61 and Finished. I know he’s offered me injections into my SI joints which I really Hope it can take some Pain away also I appreciate mr Seewal trying to help.

The Menopause Medic

General Practice (GP)

I am yet to start treatment as my appointment was today, but it was lovely to be fully listened to. It’s impossible to cover everything in a 10 minute GP appointment, so I really appreciate the time taken to fully understand my individual needs - who I am, what is normal for me, a tailored treatment plan to MY specific needs, and looking at me as a whole person. Thank you

Mr Patrick Gordon

Urologist

I travelled from St Helens to Leeds by car and train on various occasions for Mr Gordons expertise and i wasnt disappointed. Mr Gordon was really nice, caring & professional as usual. He seen me immediately on arrival and everything was completed very quickly. No fuss, no snags just great care and treatment.

Dr Adam was very compassionate throughout the call, all questions were answered in a way I was able to comprehend and I was able to clarify on things I didn’t understand. Sometimes I do feel heard when sharing my concerns to doctors but I feel he always takes them seriously.

Mr Farooq Khan

Urologist

I saw Mr Khan on Friday 7th November. I was so ill he immediately called 999 and ambulance took me to Watford general hospital. Watford Generals care was amazing as I had sepsis. Mr Khan was so kind and he came out specially for my appointment I would highly recommend him