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Vision Scotland Edinburgh

Ophthalmology, Optometry

I have been very happy with my overall experience at Vision Scotland Edinburgh. The staff were both friendly and professional. I was well informed regarding my choices and the procedure. I have been thrilled with the result of the cataract surgery. I was given an appointment very soon after the referral. I would however like to let you know how I felt the experience on the day of the operation could have been improved. Firstly I was not sent the Post Op information which would have been most helpful to read before the procedure. Secondly I got very cold in theatre and was given a blanket but it did take me ages to warm up. It would have been better to have been given a blanket before the procedure started. There is a lot of cold water being used which does add to the chill. Thirdly I was not told to bring sunglasses for the journey home or to bring analogies both of which I would very much appreciated as I lived over a hour away. On the journey home I became extremely uncomfortable. Finally the roof of my mouth and tongue got a little burnt I think by the coffee as they must have been a little bit anaesthetised still when I had the coffee. The coffee however i have to say was absolutely welcome and the best thing along with the toasted teacake. I found it very reassuring to have a telephone number to call which I did use. I also very much appreciate the phone call from the nurse a couple of days post op. I hope you find the above comments of use. I do not wish to criticise as overall it was an extremely good experience and I would and have already recommended Vision Scotland. ( I did tell my neighbour to ask for a blanket!)

OS Clinic

Neurosurgery, Oral & Maxillofacial Surgery, + 6 more

I have been so pleased with my experience of surgery by Dr Shilen Patel. At the first consultation he explained very clearly and in detail what my operation would entail and the possible risks, but without scaring me. This gave me a lot of confidence for the day of the operation, and the surgery went very well. When dressings were removed 10 days after my operation I was really surprised to see how neat the wound was, and it was healing nicely. I had very little pain, and Mr Patel explained to me at my follow up appointment that the tumour had been removed fully without rupturing, so there is very little chance of it returning. He had also explained how they had worked to ensure they did not damage a nearby nerve which I had been so relieved about. In conclusion, I was very pleased with the overall treatment received and with the care and respect I was shown. Thank you.

Mr Abdul Gaffar Dudhniwala

Orthopaedic Surgeon

I recently saw Mr Abdul Gaffar Dudhniwala for treatment of a herniated disc, and I was extremely impressed with the level of care I received. His bedside manner was excellent — calm, reassuring, and genuinely patient-centered. Before my nerve root block procedure, he took the time to clearly explain what would happen, what I should expect, and how the procedure would help. This communication made a huge difference, and the procedure itself went very smoothly from start to finish. What stood out most was that he did not push me toward surgery, unlike previous experiences I’ve had elsewhere. Instead, he offered straightforward, sensible advice on how to best manage my condition and the steps I could take moving forward. Overall, Mr Dudhniwala provided outstanding care, and I would highly recommend him to anyone dealing with spinal issues.

Dr. Dominique Auger

Cardiologist

I visited Dr Auger last month for a 6 month check up for a previous heart condition. She was punctual, well prepared and thoroughly familiar with my case. She examined me and made one or two perceptive observations, for instance that I was dehydrated. She answered my questions carefully and in detail. I appreciated her patience and expertise greatly. She gave me as much time as I needed, so I did not feel hurried in any way. I finished the visit feeling very reassured. In summary, I feel extremely fortunate to be in her care.

Dr. Alina Vaida

Psychiatrist

Dr Alina listened to me attentively. She is extremely insightful and very knowledgeable in her field. She reassured me of my concerns; and she made it very clear that although FND can be considered psychologically driven its physical impacts are real therefore it’s also falls under neurological conditions. I have decided to continue working with Dr Alina to deep dive and search for solutions to my problems. Alongside working with her direction to find support for the physical symptoms associated with this condition.

Miss Claire Mellon

Obstetrician & Gynaecologist

I have been a patient of Miss Mellon for many years and particularly at my age it is always a comfort to have such an understanding and caring clinician. Miss Mellon is professional, but someone who shows empathy and caring - you feel part of her family rather than a distant clinical non-personal carer -- rare into today's modern, digital society. I could ot recommend anyone more. I appreciate her consideration, care, and interest in one as a person, not a number. Thank you so much

Peninsula Heart Clinic

Cardiology

My appointment with Dr Guy Haywood was very good. - Dr Haywood had read the briefing information I supplied about my condition. - Dr Haywood interviewed me to establish how my atrial fibrillation was affecting me. - Dr Haywood examined me and my ECG and then explained very clearly the available treatments and their limitations. I am now happy that I have a better understanding of my condition and the options open to me if my condition starts to impact my activities.

London Heart Centre

Cardiology

I had an excellent experience with London heart centre thanks to Stevie. She handled my call with such professionalism, empathy, and efficiency, making what was a very stressful time feel much easier. My appointment was booked quickly and smoothly and everything was clearly explained. Having dealt with many people across different clinics and British Airways, I can honestly say this was by far the best experience I’ve had. Outstanding service and genuine care given.

Mr Yuvraj Agrawal

Orthopaedic Surgeon

Mr. Agrawal was professional and also open and friendly. He gave information in simple and clear terms and was open to discussion about my particular needs around my treatment. I had both hips replaced and recovered very well from both surgeries; my scars have healed very well. I would definitely ask for Mr. Agrawal again if I had any other orthopaedic issues, and I cannot recommend him highly enough.

Dr Diab Haddad

Paediatrician

We took our 15-month-old son to Dr. Haddad after weeks of persistent coughing and nightly fevers. He was thorough, attentive, and quickly identified the issue. The treatment he prescribed cleared all symptoms within five. We’re truly grateful for his accurate diagnosis and professional care. Highly recommend Dr. Haddad for anyone seeking effective and compassionate paediatric support.

Dr. Kevin O'Gallagher

Cardiologist

I couldn't have hoped for a better consultant. Dr O'Gallagher was thorough in terms of getting the right tests to provide both reassurance and recommend appropriate treatment to minimise cardiovascular risks long term. I felt he was able to address all my queries fully. I appreciate getting clear answers quickly rather than going back multiple times to get to the bottom of symptoms.

Joint Reaction

Orthopaedic Surgery

I was sadly given some very upsetting news that Mr Thomas would not be able to help my condition and that I would have paralysis for life. Mr Thomas delivered this news in the most respectful manner and took the time to answer all of my questions during the appointment and afterwards. He explained everything in great depth, and I truly appreciated the time and care he gave

Professor Michael Bloomfield

Psychiatrist

Professor Bloomfield totally understands severe depression which I suffer from. I take medication and he monitors that and any side effects. He also makes sure that I get physical health checks. Physical health can sometimes get neglected with a mental illness but he makes sure that I stay physically well as well as treating the mental illness.

UK Vein Clinic - Exeter

Vascular Surgery

Very good explanation before the date and also on the day before the actual appointment. They gave me complete confidence, and the nurses were very good at chatting with me to distract me from the painful parts of the varicose vein precedure. A lot of information at the time, but also online afterwards so that i had no further questions.

Nuffield Health Leicester Hospital

The experience was very good. However it would be very helpful if X-Ray, MRIs, were confirmed with a text., including date and time of appointment. Also Outpatient reminders do not include the actual time of the appointment and with whom which again would be extremely helpful and may well reduce number of missed appointments.

Montrose Health Group

Psychiatry, Psychology, + 1 more

Online assessment. Very thorough, sensitive assessment by the psychologist. She listened attentively and considered all that was said. She was compassionate and understanding in her approach and friendly. The administration staff have been efficient, timely and respectful. We have had a good experience with them.