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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The doctor has been fantastic as always. Im fully satisfied with his consultation. The operation outside the consultation was the challenge for a patient. After the consultation I was instructed to go to the reception and wait. I was waiting in the reception from around 19:15. A few other patients there were all called and gone and I was alone in the reception area when the receptionist finally spotted on me around 19:50, asking me if I was waiting for a consultation. I reminded them that that I had already finished it and waiting for the next step. They found in the system that they needed to make an appointment for ultrasound and injection for me. On the ultrasound and injection date. The appointment was 11:00. I arrived at 10:45 as your hospital request to the patient and started waiting. At 10:55, staff told me that the entrance area of the ultrasound treatment room had an urgent repaired work in progress and asked me to wait for 15 mins. The staff came over again telling me that it would be pushed back to 11:30.. At 11:35, I was finally invited for the ultrasound. All the staff were friendly, very apologetic and sympathetic. I just wanted to share that there was room for the operational improvement. Thank you for your service.

Dr James Gratwicke

Neurologist

I had been experiencing symptoms for more than six months and decided to go private when my NHS referral was postponed a second time. I was nervous beforehand, but Dr Gratwicke was very reassuring. He gave me time to explain my symptoms and listened carefully. He took into account my family medical history and carried out an examination with a chaperone present. I did not feel rushed or that my symptoms were being dismissed. He recommended two scans and clearly explained the purpose of each. His report of my initial consultation came through in less than a week and was detailed and accurate. Once the scans were done, I was able to see Dr Gratwicke soon after to get my results. Again, he explained everything clearly and gave me a good understanding of what was causing my symptoms. The MRI had flagged something else as well, which required me to contact Dr Gratwicke through his admin team after the appointment. He responded to the additional information I sent through the very next day, again putting my mind at rest. Dr Gratwicke is calm, reassuring and extremely efficient in terms of organising referrals and reporting results. I am very grateful to him for his time and expertise.

London Trusted Therapy Harley Street

Clinical Psychology, Hypnotherapy, + 1 more

I'm still working with Karima, but I felt I wanted to share how much has shifted already. I came to therapy struggling with anger issues and relational trauma that was affecting every relationship in my life, particularly with my family. Karima has been brilliant at helping me understand where the anger comes from and, more importantly, how to work with it rather than being controlled by it. She's patient, non-judgemental, and has this way of helping you see patterns without making you feel criticised. The real measure of progress for me is this: I'm actually looking forward to spending Christmas with my family this year. In previous years, I'd dread it - the tension, the miscommunication, feeling misunderstood or easily triggered. But the work I've done with Karima has genuinely changed how I communicate with them and how I manage my reactions. I know I've still got work to do, but for the first time in a long time, I feel hopeful about my relationships and like I'm not constantly battling with myself. If you're struggling with anger or family dynamics, I can't recommend Karima highly enough.

Mr Michael Adamczyk

Obstetrician & Gynaecologist

Words can’t fully express how grateful I am to Dr Adamczyk and his team. After multiple failed surgeries and being repeatedly gaslit for over 30 years, my anxiety when meeting Dr Adamczyk was through the roof. However, within the first minute, I knew he truly understood my condition and that I was in safe hands. Because my endometriosis was complex, I had to do extensive research to determine the best path forward, and I carefully chose Dr Adamczyk. I am so glad I did. He has been completely honest throughout, managing my expectations while validating my pain, truly listening, and offering guidance far beyond anything I have experienced with other doctors. His calm yet transparent approach immediately put me at ease. I am now six weeks post-op and feel better than I have in years. Even in the recovery room, I knew the main source of my pain was gone. Hearing the words, “We’ve managed to excise all of the endometriosis and the chance of recurrence is small,” was indescribable. I finally have my life back, and I will never take that for granted.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

The general experience was excellent - all the staff readily on call any time of the day or night. Although I had some blood pressure problems, it was dealt with efficiently. I would like to identify Aiden as a particularly lovely person who made me feel very relaxed in a stressful situation. The physios were also very good. I would have liked a more detailed discharge plan for exercises to aid my recovery. The pain killers given on discharge seem to be only mildly effective and my pain level remains quite high. I have a lot of bruising on my thigh, which l wasn't told as a possibility. I wasn't given any information about ways to help with the stiffness. Overall, I would recommend the hospital to anyone

Dr Pankaj Kumar Agarwal

Ophthalmologist

I came to see Dr Agarwal for a second opinion having been denied cataract surgery elsewhere. He tested every part of my vision, checked all aspects of eye health and then very kindly explained that I did in fact need cataract surgery. All his explanations were clear, easy to follow and delivered kindly and warmly. Cataract surgery on both eyes was done within a couple of weeks. The whole experience was very patient centred. Lots of reassurance from all members of the team and a surprisingly stress free experience. At a follow up appointment three days later Dr Agarwal was warm and genuinely delighted to show me the massive improvements to my eyesight.

Spire Bristol Hospital

Breast Surgery, Cardiology, + 18 more

The administrative processes are not always easy to naviagate but the staff at the hospital are professional and helpful. Staff on reception seem well briefed on what information is needed from patients. Clinical staff - both on the wards and in the CT scanning teams were professional and reassuring. It would be useful - for people accompanying a patient for a procedure - to have some information about facilities available to them. I was at the hospital for 12 hours and the only way to get something to eat was to go out of the hopsital to buy it. It would have been helpful to have some catering available on site - if only by machine.

Dr. Akshay Kapoor

Gastroenterologist

We brought our son to see dr kapor when he was 6 months old. As parents we were extremely worried as our son was severely underweight for his age & was constantly sick after feeding. Dr kapor put our mind at rest by arranging the relevant test to reassure us our son had nothing more sinister than bad reflux & a dairy intolerance. Dr kapor is extremely professional, listens & is generally a lovely man providing first class care for his patients.

Mr Irfan Malik

Neurosurgeon

My experience with mr Malik and he’s team was more than excellent I’m free from pain, care was exceptional, from the day I walked in Mr Malik office for the first time. Communication was on point from day one with every step of my journey for my back issue communicated clearly so that I under stood. Once again thank you Mr Malik & his team for a fantastic job. I would highly recommend Mr Malik if you have back issue. Thank You

Avenues

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

I am so so pleased with the exceptional service from Avenues. I can’t recommend them enough. Every single staff member I have met during my journey have moved me with their kindness. I’ve never felt so valued when receiving a service before. They are always ready to answer any of your questions, and are happy to give you the time you need to feel reassured. I’m so glad to have discovered them through TikTok!

One Stop Healthcare

Anaesthetics, Audiology, + 47 more

It was refreshing to be looked at as a whole human being rather than just one body part with one issue. Turns out, all my health issues link to an autoimmune disease! Nearly 40 years on this earth until the doctor put this together. The only drawback as a private client (without insurance) is that I will probably be only able to see the doctor that one time as the price is so high.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I had been experiencing problems with my thumb and knees, tried various things including thumb splint. Saw Dr James Thing and must say the experience start to finish was excellent, pinpointed problem areas and carried out scan and targeted areas that were problem and treated, now no longer need splin or pain relief. So much more movement in knees too. Would highly recommend.

Dr. Sreekala Seepana

General Practitioner

After feeling like I had stepped out of my own body and did not know where it was leading to , Dr Seepaba listened , spent time reassessing my HRT medications , making some tweeks & new prescriptions. I’m looking forward to hopefully feeling myself again . I would not hesitate to recommend, it’s totally necessary self care , my only regret I had not done it sooner .

dentalessence - Burgess Hill

Dentistry

After an emergency appointment was made, the pain was attributed to a crack in one of my back teeth. Well within a week, I was back in the chair having it repaired. The front of house staff were great, scheduling me in so quickly. Dr Zayd Mehdi and nurse were amazing. An impressive display of teamwork and how to get the job done leaving the patient at ease.

Mr Nick Ohly

Orthopaedic Surgeon

This was my second Maco hip replacement by Mr Ohly, and I have been totally delighted with both operations, and the overall result which has been to give me more years of mobility and independence. From the first consultation to the final phone appointment Mr Ohly has been helpful, caring, and very patient in answering questions and prividing advice.

Mr Himanshu Wadhawan

General Surgeon

Mr Wadhawan visited me throughout my stay in hospital, both before and after my operation. He clearly explained the planned procedure and once completed he described how the procedure had some complications in a way which meant I fully understand. He also welcomed my questions. At all times I felt safe and informed.