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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Mr Steven Harsum

Ophthalmologist

In Feb 2025,I had same day cataract surgery ( in 50 mins) ,with multi focal implants, at Shirley Oaks hospital. Both the surgeon and another colleague advised that there were no fundament problems with the outcome of the surgery. On 19th April Purley Specsavers advised that there was no stability at all with his left eye. After further refractions and other glasses-single lens and multi focal glasses- there was still no improvement in short distance vision and problems in driving at night time. On 20th October, Director of Specsavers, on 2/10/25 , advised that glasses could not improve beyond N8. I appointed Mr Harsum, 29/9/25, as an independent advisor and reports were written on 14/10/25 , 22/10/25 and 8/12/25. The reports concluded: still very significant astigmatism, despite a left Toric lens. Possible outcomes : refractive error, astigmatism, lens exchange or refund of costs. I am meeting Mr Harsum 8/1/26 to agree outcome required on the basis of NHS treatment . Mr Harsum has provided me with confidence that he has been able to potentially propose a lens refund solution and hence a return to 20/20 vision. I am very great full in having located his professional service, in S London.

Dr James Gratwicke

Neurologist

I had been experiencing symptoms for more than six months and decided to go private when my NHS referral was postponed a second time. I was nervous beforehand, but Dr Gratwicke was very reassuring. He gave me time to explain my symptoms and listened carefully. He took into account my family medical history and carried out an examination with a chaperone present. I did not feel rushed or that my symptoms were being dismissed. He recommended two scans and clearly explained the purpose of each. His report of my initial consultation came through in less than a week and was detailed and accurate. Once the scans were done, I was able to see Dr Gratwicke soon after to get my results. Again, he explained everything clearly and gave me a good understanding of what was causing my symptoms. The MRI had flagged something else as well, which required me to contact Dr Gratwicke through his admin team after the appointment. He responded to the additional information I sent through the very next day, again putting my mind at rest. Dr Gratwicke is calm, reassuring and extremely efficient in terms of organising referrals and reporting results. I am very grateful to him for his time and expertise.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

I recently visited Cleveland Clinic and was thoroughly impressed by the outstanding level of care and professionalism demonstrated throughout my experience. From the moment I arrived, the staff was welcoming, attentive, and highly organized, ensuring a smooth check-in process. The medical team displayed exceptional expertise and compassion. They took the time to listen carefully to my concerns, explained every step of the evaluation clearly, and provided detailed answers to all my questions. This level of communication gave me confidence and peace of mind. The facility itself was spotless, well-equipped, and designed to make patients feel comfortable. I also appreciated the efficiency—appointments were timely, and follow-up instructions were clear and easy to understand. Overall, Cleveland Clinic exceeded my expectations in every aspect of patient care. I am grateful for the dedication and professionalism of the entire team and would highly recommend Cleveland Clinic to anyone seeking world-class medical services.

Mr Andrew Pieri

Breast Surgeon

I am now 8 weeks post op following breast augmentation surgery performed by Mr Andrew Pieri. I am already in love with the results! They are beautifully natural and suit my shape perfectly. I could not have asked for anything more and Mr Pieri has 100% understood what I was hoping to achieve. From the initial consultation to surgery day, I have felt completely relaxed and taken care of. The recovery has been much better than expected and the aftercare received from Andrew and his team has made me feel completely at ease. From the moment I met Andrew I knew the entire process was going to be everything I was looking for and I was absolutely right! I feel so blessed to have had Andrew perform my surgery. It has changed my life and I couldn't be happier! Mr Pieri is incredibly talented and focused on achieving the best possible outcome. Excellent standard of care and professionalism throughout - 100% recommend Mr Andrew Pieri and his team! Thank you so much ❤️

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

The staff were incredibly helpful, understanding and supportive. I explained my concern and was given an urgent appointment. Vanessa S is the perfect person for her role and puts people at ease immediately. She secured me a hearing test and a consultation appointment on the same day. She also helped me with some of the administrative elements of using my private healthcare as the process has changed since I last used it. Very helpful, friendly, professional and reassuring. I was greeted on arrival, immediately shown to the waiting area and taken straight through to my first appointment, even though I was a few minutes early. Cannot fault the service I received and the care and professionalism was consistent throughout.

Mr Samer Mahmoud

Orthopaedic Surgeon

A polite, gentlemanly and respectful Consultant who knows how to communicate with his patients. He doesn’t over bear the patient with his knowledge and experience, neither does he lead with presuppositions of a patients treatment.Firstly asking the patient their symptoms and concerns BEFORE diagnosing and effortlessly melds his knowledge and expertise with the patient’s diagnosis. Such character is not gained as a result of medical training. Rather it is a character that has been chiselled over decades . He is a credit to his profession, a gift to the private sector and a real loss to the National Health Service.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Mr Nick Kametas

Obstetrician & Gynaecologist

I had an excellent experience with this doctor during the birth of my baby. He was extremely professional, attentive, and always took the time to explain everything clearly. He was consistently available to answer any questions and made me feel supported throughout the entire process. My birth experience was truly beyond my expectations. Thanks to his care and reassurance, he helped me overcome the difficult memories of my first birth with a different doctor. I cannot thank him enough for everything he did for me.

Venturi Cardiology

Cardiology

I was very impressed with the service provided and the professionalism of the team. I was quoted a five month wait with NHS at the Countess of Chester for a standard Ecardiogram.At Venturi Cardiology I was seen in two days. In terms of Cost Venturi were again a top performer. Whilst I cannot rate the quality of the report sent to my GP and a Cardiologist and myself completely baffled me (as you would expect)the overall service was top notch, and I would not hesitate to recommend them. Ron T

Dr Pooja Gulati

Rheumatologist

Dr Gulati took the time to understand my issues and discuss my symptoms - I felt that she was really listening to me and not rushing Dr Gulati answered my questions clearly and with detail, giving me the information I need. Her diagnosis was clear and I am very confident about the treatment plan. Overall consulting with Dr Gulati has been a very positive experience and I feel that I am in very experienced and knowledgeable hands.

Diverse Minds Clinic

Psychiatry

After years of wait for an ADHD and Autism assessment in the NHS I decided be assessed at Diverse Minds Clinic. Dr Cappai was very kind and professional and I was impressed with the quality of the report she provided. She recommended reasonable adjustments at work and I will apply for funding for ADHD coaching. I strongly recommend to anyone who is struggling with Neurodiversity and requires a urgent treatment plan.

Dr Alex Cappai

Psychiatrist

After years of wait for an ADHD and Autism assessment in the NHS I decided be assessed at Diverse Minds Clinic. Dr Cappai was very kind and professional and I was impressed with the quality of the report she provided. She recommended reasonable adjustments at work and I will apply for funding for ADHD coaching. I strongly recommend to anyone who is struggling with Neurodiversity and requires a urgent treatment plan.

Mr Edward Ibrahim

Orthopaedic Surgeon

I consulted Dr Ibrahim for a shoulder issue and found him very clear to explain what the issue was, and discuss pros/cons of the options going forward. He actually advised against surgery, keeping that as last ressort, opting for injection instead. Nearly a year on, my shoulder is a lot better. I think this is was the right option.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Overall my recent experience was excellent. I had recently had foot surgery and had a blue post surgery shoe on. A lovely, thoughtful and kind nurse called Theresa brought me a stool and pillow to elevated my foot without me even asking and generally looked after me and made sure all the other patients were ok.

Re:Cognition Health London

Neurology, Psychiatry, + 1 more

Aysha Mirza, the receptionist, was incredibly helpful and went out of her way to accommodate my access needs. Dr Anosike was warm and thorough in her approach. She went into a lot of detail and I found her conclusions really enlightening. She was exceptional.