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Mr Vivek Srivastava

Cardiothoracic Surgeon

From my first meeting with Mr Srivastava in January, I felt at ease and confident that I was in the very best hands for my open heart surgery, to repair my Mitral and Tricuspid valves. I was listened to and my points were acknowledged , every detail was explained very well and my questions were all answered fully. There was no time pressure and I did not feel rushed in anyway during the meeting, my wife whom was with me felt the same. On the day of my surgery, Vivek spent time explaining the procedure again and due to his calm nature I felt very relaxed and totally confident in his ability. My wife Claire was called by Vivek and he informed her how my procedure had gone, which she was very pleased about. Claire felt from the call that he genuinely cares. I was visited daily by Vivek and his team whilst I was recovering in hospital, showing me a caring and attentive bedside manner, his time with me never felt rushed. Mr Srivastava saw me for me for my 6 week follow up assessment, together with James, one of his Registrars, the appointment went very smoothly. Vivek’s team members that I met all spoke very highly of him, as do the staff in CCU and on the CT ward. I am extremely grateful for the help that Vivek has given to me. He is an amazing surgeon and a very kind and good man. I am extremely pleased that my Cardiologist referred me to him for the surgery and care. I obviously hope never to need this sort of surgery again, but if I did my prayer would be that I was under the care of Vivek. Thank you again for everything.Mark M

OSD Healthcare

Anaesthetics, Audiology, + 47 more

I was seen at breast clinic as a precautionary investigation I was nervous but I was met with such friendly natural staff which instantlymmade me feel at ease i was checked by the Dr then sent for a mammogram and then aent for an Uktrasound scan I am pleased to report that everything was normal and no concerns I thanked the dr profusely when he told me that everything was normal and i spoke highly to him about my having all the results within the time i was there I cannot thank you enough and thank the NHS for sending me there as I would not have ever wanted to wait for breast cancer screening results so to have them on the same night was so reassuring Thank you a nmillion times S

Mr Tony Nargol

Orthopaedic Surgeon

From consultation on first meet I felt at ease and happy with plan.day of operation it was smooth professional and I felt safe in their hands.everyone was a smiley face and reassuring. From physio and leaving I was confident I can do this.i done all they asked me to do as in the excercises they are the key to getting back on your feet soon as possible nd getting the swelling down I was walking without sticks at week 9 post OP. They are there every step of the way if your concerned about anything no matter how small. 4mths now passed am walking normal,driving at 12wks,gardening, working, I have my life back.. thankyou for believing in me .

Dr Rooshi Nathwani

Gastroenterologist

To whom it may concern: I am more than pleased to be given the opportunity to share my positive interactions with Dr. Rooshi Nathwani. I have remained under his care for about a year now. From day one, Doctor Nathwani has inspired me with confidence due to his dedication, extensive knowledge and attention to detail. He possesses that rare quality that makes one feel they are in very good hands, thanks to his friendly and professional manner. I feel very lucky that Doctor Nathwani continues to aid my recovery. Yours sincerely, Gareth J G M

Candover Clinic

Dental Care, Dermatology, + 19 more

I had a cancellation MRI which might explain why I wasn’t sure what to do. Had to wait 30 mins. Mobile units were ok but slightly disorganised. Reception lady was very professional but man who took over wasn’t easy to understand. I had to ask him about clothing to take off. I wasn’t told to remove my boots until I entered MRI room. He and another man got me into the unit but when I was pulled out some way through there was someone different which was strange. However this woman was very nice and kind.

Mr Niall Sullivan

Orthopaedic Surgeon

All my interactions with Mr Sullivan have been excellent. He has consistently answered my questions clearly and in thorough detail, ensuring I always felt fully informed about my treatment and recovery. His manner has been calm, reassuring and genuinely empathetic, which made a significant difference during what could have been an anxious time. I am very grateful for the clarity of his explanations, the time he has taken at each appointment, and the confidence he has given me throughout the process.

Professor Richard Field

Orthopaedic Surgeon

The whole experience was seamless and after the surgery I had no pain with only mild discomfort once i had regained neurological sensation in both my limbs after the spinal anaesthesia. I was discharged the day after surgery and have had no real problems mobilising at home since then with small incremental improvements over the last 3 weeks. I also valued the two 'phone calls made to me by Prof. Field to enquire how I was going on.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

The receptionists were incredibly kind getting me a drink when I walked in. I have been feeling very poorly and it was a relief to book in on the same day and be seen. The doctor was so thorough in my consultation. 20 minutes is a good amount of time to have a proper discussion. Antibiotics were needed - the dr sent me a code to give to the chemist to get my prescription. All very easy and straightforward.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

Parking is easy. Reception staff efficient. Dr Brasse is always welcoming, warm and professional. Whatever I have seen her for she has always been pro active with tests ie Dexa scan etc. Dr Brasse always makes you feel at ease whatever I see her for. More recently she has shown me her expertise in Aestetics and have to say I am very pleased. Highly recommended.

Miss Stella Ivaz

Urologist

Miss Ivaz made me feel entirely at ease despite the topic being sensitive and extremely private. I felt more able to discuss my condition openly than I have during previous discussions with other urologists. Miss Ivaz was able to explain medical issues and treatment options very clearly. I would not hesitate to revisit Miss Ivaz if the need were to arise.

9 Harley Street

Cardiology, Pain Management, + 21 more

Overall, it was a great experience. My only suggestion would be to consider allowing patients to complete any required forms online in advance of their appointment. Being asked to fill out paper forms upon arrival—particularly after having already completed information online—feels a little outdated and could be streamlined for greater convenience.

Dr Claire Baldry

Oncologist

Dr Baldry is always very friendly, kind and courteous. She is very good at explaining medical conditions, treatments and procedures in a way that is easy to understand. She always has time to listen to any concerns and answers any questions I have. I feel very well looked after and know I am in good hands with Dr Baldry. Thank you.

Vision Scotland Edinburgh

Ophthalmology, Optometry

From beginning to end the whole experience was very professional. Staff all extremely friendly and helpful and each step of the way was explained and discussed. The surgery has been a complete success and I no longer require distance glasses and a lower prescription for reading glasses. Thank you to everyone at Vision Scotland.

Mr Saket Tibrewal

Orthopaedic Surgeon

Would recommend Mr Tibrewal, personal, professional, knowledgeable, with a great bed side manner. Explained and explored all the options available to me, I had complete trust and faith in Mr Tibrewal carrying out the surgery and extremely pleased with the outcome and the aftercare and follow up consultations provided

Harley Street Specialist Hospital

Cosmetic (Aesthetic) Medicine, Dietitian, + 8 more

I have had a few appointments at this hospital and the staff are absolutely lovely. they are so welcoming. and helpful to any queries i may have had. i always left feeling so much better about any concerns i may have had. the practise is very clean and warm and has a very happy and calm atmosphere. 10/10

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

Great care, quite busy hospital with very competent staff and consultants. Everyone is helpful, especially when I get lost due to my poor sense of directions indoors. Nice and easy one stop care, no need for multiple appointments due to walk in phlebotomy and x-ray/ ultrasound services.