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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

I have been a patient of Dr. Urquhart for several years while working through the long-term effects of complex trauma, late diagnosed neurodivergence and profound life challenges. Through analytical psychotherapy and EMDR, he has helped me find steadiness during some of the most difficult periods of my life. His ability to understand what lies beneath the surface, to hear what isn’t said and recognise what others miss, has been central to my progress. Our work together has also helped me uncover the root causes of physical symptoms I had struggled with for most of my adult life, which no medical practitioner had ever been able to explain. Since addressing these issues in therapy, these episodes have significantly reduced. What I value most is his calm, steady presence and his deep understanding of human needs. Perhaps for the first time in my life, I'm beginning to meet myself, and learning to accept myself for who I am. The transition to Mourne Private Clinic has been seamless. The staff are warm, organised and professional, creating an environment that supports the therapeutic work beautifully. I would highly recommend Dr. Urquhart and the clinic to anyone seeking thoughtful, skilled and compassionate care. And, finally, there is no shame in therapy. On the outside I look like anyone else, living a seemingly ordinary life, but reaching out for support has been one of the most life-changing decisions I have ever made.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

For 6 years I have been suffering with severe abdominal pain, I have been in and out of hospital over this period of time, having seen many doctors & consultants, had multiple scans and tests etc, was put on too many medications to name, nobody picked up what the problem really was, that was until I met Dr Raza, and thank God I did! From the first scan he performed, he diagnosed Endometriosis, this had never been mentioned to me, his diagnosis was stage 3 deep infiltrating endometriosis, Dr Raza has performed robotic surgery to clear the disease, having said one of the worst cases he has ever dealt with. Approaching 4 weeks post op, I have just been to see Dr Raza, and he is over the moon at how incredible my wound has healed, one incision only via the belly button, he was really proud of his work, and absolutely so he should be, to me, he is my hero, he is truly one of the most gentle men I have ever met, along with his nurse Denia, who has been my rock throughout my recovery period. I cannot advocate Dr Raza enough, 6 years of my life totally wasted backwards and forwards in and out of hospital to no avail, until now, thank you Dr Raza and Denia, for making my future look so very much brighter, you are my saviour, and I’m proud to call myself your patient. Thank you for everything and I would not hesitate to come back to you if I need too❤️

New Forest Psychiatry

Psychiatry

The appointment itself was very positive. Dr. Robert Gordon was calm, validating, and genuinely listened. The room was quiet, warm, and set up like a cosy study, which made it feel safe rather than clinical. He explained the diagnostic impressions clearly at the end in a way that finally made sense, and it didn’t feel dismissive. I left feeling understood in a way I haven’t experienced with other services, although the level of positivity felt unexpected and left me a bit uncertain about how to interpret it. The only issue was the arrival process. My appointment was in the late evening, and reception was closed. It wasn’t clear where to check in, and I had no phone signal. I had to rely on Wi-Fi and the website photos to work out where to wait. Overall, despite the initial uncertainty about the building, the clinical experience was extremely positive. Everything went smoothly, and the assessment itself was very professional.

Mr Stephen Tai

Orthopaedic Surgeon

I was really pleased to become one of Mr Tai's patients, as he had been strongly recommended by my physiotherapist as the best person to do a replacement hip operation for me. He is ideal for me as I have a knee problem on the same leg, and as Mr Tai is a specialist for both knees and hips, we could openly discuss the most appropriate way of dealing with both problems, in a way I could understand. After only a week since the operation, I am already walking well (with sticks) and am looking forward to being so much better than I was before the operation. My operation was at Pinehill , Hitchin (a private hospital, but I am an NHS patient). The staff at the hospital were kind, helpful, supportive and attentive. The hospital was very modern and clean, the food was really good. I have no hesitation recommending Mr Tai. Thank you very much, Mr Tai, and the staff at Pinehill

Miss Chloe Constantinou

Breast Surgeon

I cannot recommend Dr Chloe Constantinou highly enough. From my very first consultation through to post-operative care, her approach was outstanding. I underwent oncoplastic surgery following a Breat Cancer diagnosis, and the results have truly exceeded my expectations. Dr Chloe combined amazing technical skills with aesthetics, which is so important. Not only is She incredibly professional, skilled & knowledgeable, but also exceptionally friendly and amiable. Dr Chloe took the time to listen to my concerns, explain everything clearly, and made me feel completely at ease during a very stressful time. I felt fully supported and well-informed throughout my entire journey. The care I received was faultless. Thank you Dr Chloe, for your expertise and compassionate approach.

Mr David Lawrence

Cardiothoracic Surgeon

David Lawrence came off his Easter holiday 2013 to do emergency surgery for me with his team. OF course anyone who has facilitated an extension of your life is going to become somewhat special in your life!. in every interaction with this focused human being I have experienced a gentle and precise focus and clarity. I am always quite amazed at the time he has given me as an NHS patient, He has responded to every email and concern I have had for almost 12 years now!. Last year I had to have some sternum wires removed and he even took it pain himself to match the incision with a Tatoo I had on my skin over my sternum !. HE is a truly dedicated surgeon who just gets on with the job and has enough humanity to be with you , present and available. Than you with all my Heart!

King Edward VII's Hospital

Urology, Dermatology, + 25 more

I am extremely grateful for the exceptional care and support I received from Miss Richardson throughout my retinal surgery journey. From the very beginning, she made sure everything was clearly explained, arranging all of the pre-operative steps with efficiency and reassurance. Her support didn’t end there, she continued to check in and guide me through every stage of my recovery, making a stressful time much easier to manage. She was consistently kind, patient, and genuinely committed to my wellbeing. Her professionalism and compassion gave me complete confidence in the process. I couldn’t have asked for better care, and I truly appreciate everything she did for me. I highly recommend her to anyone in need of specialist eye care.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

It's two days since I had major surgery at St Hugh's hospital in Cleethorpes. I still find my eyes tearing up with gratitude at how well they have cared for me. Their consultants are of the highest calibre. And all the staff on the wards, from nurses through to the kitchen, are a joy to witness. Their happiness at work permeates through every nook and cranny. They have looked after not just my body, but my emotions and my dignity. Major surgery is always stressful, but the aftercare I had at St Hugh's has given me a headstart in my recovery. All credit too, to the wise and judicious management in the background. Only good managers could maintain a team who are so united and happy in their jobs. Thank you, thank you, thank you.

London Bridge Sports Medicine

Sports & Exercise Medicine

Great experience in general. The whole thing from the emails you get, the appointment scheduling and of course visiting the doctor, all went really smoothly. I saw Dr Antbring who was really lovely and helped me through my journey including the initial scan, sending me for the MRI and helping me to decide and then actually doing the injection and of course a plan for my rehab exercises. Great experience overall. Now I need to wait a week and then start with the rehab and fingers crossed I make a full recovery. I appreciate everything. Thanks again!

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Dr. Siddika is very professional, friendly, kind. Throughout the process from initial consultation to operational procedure, she is extremely caring. I was very concern at the beginning as I have had quite bad experience in the past. Her patient explanation and kindness already made me felt half relieved during the consultation. She is also very skilled and I hardly felt the pain just one week after the operation, which is really amazing. I highly recommend her and really appreciate her caring, kindness and professionalism.

Dr Ricardo Madrigal

Consultant Allergist

Dr Madrigal services were outstanding from the very offset and this included his extended staff of nurses and assistants. I felt heard and did not feel like an appointment, but was made to feel like an individual. Furthermore, Dr Madrigal was consistent, following up to make sure I understood my results and offering guidance with next steps. I am very fortunate to have chosen him, and I highly recommend his service to all. Thank you Dr for helping me find the path to feeling better, like myself again.

Mr Andrew Skyrme

Orthopaedic Surgeon

I cannot fault the Horder for it's professional, friendly and attention to detail approach. The theatre team were amazing, really helped to reduce my fears, I was terrified prior to surgery. Sedation before spinal was a really good decision. Tiny blip by the admin team regarding my low BP was very quickly out right prior to surgery. Falls Risk, Infection Control, Medication, Food was excellent as were the porters and x ray team post surgery

Mr Alexander Leggate

Neurosurgeon

Back surgery. Walked in with extreme pain. Back operation and walked out without any pain or discomfort Mr Leggate was fantastic in pre operation care and explanation. On the day of the operation he was very reassuring. Post operation visited me twice in twelve hours. Extremely professional, friendly and reassuring. I cannot recommend him highly enough.

Mr Christopher Anderson

Urologist

I was so fortunate to have an introduction to Mr. Anderson. I had a complex operation and felt I was in very safe hands. He came to visit me daily post surgery during my 3 day stay in hospital. I had an appointment with Mr. Anderson several weeks later and he explained in detail the outcome of the procedure. I look forward to seeing him in the New Year.

Dr James Gamble

Cardiologist

I had an excellent experience. The consultation was calm, thorough, and very reassuring. Everything was explained clearly, with plenty of time to ask questions, and I felt properly listened to throughout. The approach was thoughtful and confidence-building, and I left feeling informed, positive, and in very safe hands. I would highly recommend.