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Newmedica Newcastle

Ophthalmology

I was greeted by an amicable, polite & efficient receptionist on arrival and shown to the waiting room where member of the theatre staff would come for me and explain what would happen next. Kate introduce herself and on knowing I have profound hearing loss made sure that I understood everything. She prepared me well with the required eye drops and made sure I understood the process that would happen in theatre. Having escorted me into theatre she introduced me to Mr Shafiq, the surgeon and the other theatre staff. Mr Shafiq is very approachable and explained clearly what was going to happen. During the procedure he talked me through what he as about to do and what I would see. He was very reassuring throughout the whole procedure which took about 10 mins. He explained clearly about the eye pad, the eye drops etc and Kate made sure that I had understood this before she escorted me to the waiting room. Overall, an excellent team and excellent care; even better than I'd expected because of my profound hearing loss.

Mr Awaiz Ahmed

Orthopaedic Surgeon

Dear Mr Ahmed, I am writting to express my sincere gratitude to you, Mr Kotrba, Mr Lambett, Tobias, and all of your surgical team at croydon university hospital; For yours and Mr Kotrba's expertise and steady hand during my surgery for Severe Cervical Stenosis on 10 December 2025. I am aware that it was a big and delicate operation and I deeply appreciate the way you explained the risks before the procedure. This really put me at ease and was the deciding factor as to why I went ahead and "took a chance". You gave me a second chance at life, at the grand old age of 80, and I can not thank you enough. I am recovering well and feel very blessed to have had you and Mr Kotrba as my surgeons. The outcome has exceeded my expectations and I am forever grateful. Best Regards, Vallis

HCA Healthcare UK The Wellington Hospital

Neurology, Orthopaedic Surgery, + 10 more

My visit was entirely satisfactory. The staff were exceptionally friendly at all times and they seem to meet a lot of them. I was getting informed about what was going to happen to me at all times. The menu was amazing and the whole place seem to be extremely efficiently run My only comment of an adverse nature would be that having been shown to a room on my arrival where my wife carefully unpacked all my belongings she she know sooner had left Than. I had to pack them all up again because I was being transferred to another room and then when I came out of the operating theatre before I went home, I had to wait three hours before I managed to get my belongings back again no book to read or iPad slightly frustrating but that was the only hiccup on an excellent visit.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

I was an online client. My first day and many following days, a laptop was placed somewhere (usually with a very minimal view of part of the room) whilst people in the room had a conversation (often it was staff as other patients had left the room/ spent a lot of time waiting for groups to start/ group leaders). Group timings etc weren't stuck to or structured and there seemed no consistency. The hardest part was having to have an 'assessment' i.e. go through my life background in detail (including trauma) a total of 5 times with different members of staff. I'm sorry to say (and likely it's different in person) but there didn't seem to be any genuine care whatsoever. It was a waste of time for me attending here sadly.

Dr Sadia Bhatti

Obstetrician & Gynaecologist

Dr Bhatti was the perfect doctor for our pregnancy & birthing journey. We felt so comfortable the whole way through our pregnancy which was entirely due to her tremendous expertise & competency. She was incredibly thorough in making sure my wife was in tip top shape prior to the birth and the procedure itself was seamles. She managed to cater for both my wife’s very relaxed nature and my highly strung one (!) which is no easy feat. Finally the whole healing process has been a dream, barely a mark on my wife following her Caesarean section and she has had a very straightforward and painless recovery. Thanks so much, we are eternally grateful. Lewis & Georgie

Mrs Lisa Lee

Acupuncturist

I honestly can't recommend Lisa highly enough. I started going to see her last year when I was going through IVF treatment. I can genuinely say it's been the best decision I made. I come away from the treatments feeling like a different person, more balanced, in control and able to keep going. It's helped me in all aspects of my life, even managing work stress better. For anyone considering it but unsure, and especially those going through fertility my advice would be to give it a go, its really helped me much more than i thought it would. Lisa is so knowledgeable and kind in her approach, you are in safe and very capable hands.

Reframe Cancer

Oncology

Amazing Team Lorraine and Rebecca - worked with me and supported me this last year without there knowledge and guidance I would not have come this far. The support service has been fantastic… from start and every step of the way the girls have helped me over come any fears as this has been a challenging time with having a breast cancer diagnosis , and to over come these moments we need professionals that have that caring human touch, the medical expertise and knowledge that has helped me each step of the way. My journey was has not been easy .. but they have worked With me along the way, and I feel I am in a good place ❤️

Dr James Wilkinson

Cardiologist

Fantastic Consultant. Mr Wilkinson has previously performed surgical procedures on me due to have a heart attack at a young age (42) and I have multiple stents. I wanted to just check all was well after 14 years and get some Piece of mind via consultation and some tests (GP will not use NHS services as I was not having no pain or symptoms and are only good in reactive situations) Mr Wilkinson is very knowledgeable, professional and always puts me at ease. It was a very positive experience and thankfully all went very well. I would 100% recommend Mr Wilkinson and trust him completely.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

It was a little overwhelming as I was expecting to discuss fitting a coil and whilst that was mentioned, I was advised about having surgery which was unexpected. I found myself agreeing to the surgery despite not knowing much about it. The risks were not explained and I didnt find out how the procedure would be executed or potential recovery time that might be required. I feel a bit confused about whether this is the right course of action or not. I was not pleased to receive a letter that claimed the risks were explained to me, when they were not.

Mr Ardeshir Bonshahi

Orthopaedic Surgeon

Without any shadow of doubt, Mr. Bonshahi is a first class orthopaedic surgeon, I recently had a total hip replacement and my recovery has been amazing thanks to Mr.Bonshahi magical surgical skills. My whole experience with Mr Bonshahi and his team at Highfield has been an exceptional gift and certainly alleviated the dreadful fear of surgery which I have carried for decades. I don’t just have a brand-new hip. I brand-new person who’s determined to make the best of life thankyou so much.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I cannot fault my experience, everyone involved in my care and treatment where kind, warm and welcoming whilst still having all the knowledge required to reassure throughout treatment Due to the of my surgery this was very reassuring as at no point did I feel overwhelmed or uninformed I would highly recommend elanic clinic to anyone considering treatment in the future I can’t thank the team enough and I still have healing to do

Mr Pranab Sinha

Orthopaedic Surgeon

My knee condition was very rare and certainly needed a clear thought and the best solution but throughout my process I was made clear on what to expect and that I was going to be fine. I was in good hands and the very next day I was already up and walking even without crutches and within 5 weeks walking upstairs which I had not done for 2 years. Can’t say thank you enough to this incredible surgeon.

Dr. Sonu Sharma

Psychiatrist

i've known dr sharma for a very long time and she is the best psychiatrist i ever had. firm but fair. she believed in me even when i was resisting treatment and not always the easiest patient to work with. she could of gave up on me a long time ago, but she didn't. she listened to my views and opinions, didn't judge, and treated me like a person not just the anorexia.

Mr Pierre Nasr

Orthopaedic Surgeon

Friendly consultant who explained everything I needed to know about my injury. He showed me the scan results and images and went through what happens next. He answered any questions I had and worked with me to find a suitable return to work plan to allow some strengthening to take place prior to doing so, as not to rush me back too soon (due to the nature of my job).

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

My GP referred my to specialist as the wait to see a dermatologist on the NHS was nearly 2 years. Dr Ghazavi’s team responded to my email enquiry the same day and I was in the clinic within a week and on treatment. The continuity of care has been outstanding and I highly recommend the service his provides.

Montrose London

Cosmetic (Aesthetic) Medicine, Dermatology, + 1 more

This was my second visit to Montrose London, and once again it exceeded my expectations. The appointment was arranged quickly, and the whole team made me feel completely at ease. I highly recommend Dr Jonathan Kentley — he was reassuring, attentive, and resolved my concerns swiftly. Thank you!