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Mr Gurdip Shergill

Orthopaedic Surgeon

Everything great, but I would suggest that the reception team focus on the clients in front of them, rather than managing the phones at the same time – I wonder if phones could be managed somewhere away from reception, as every time I had to go back to the desk or passed it by there were people standing waiting being ignored because the reception team we’re doing other things, which doesn’t make a great first impression or mean that people feel cared about or important. This was the case at both the main entrance reception and the outpatient reception. Again, everything was great and everybody was lovely. But also to say that I was asked to come early but not told that I would be having an x-ray in advance, so I arrived 15 minutes prior to my appointment, then had to go for my x-ray and ended up not being seen until 40 minutes past my appointment time, which was the original time, before they moved it to an earlier slot! It didn’t really matter on this occasion, but it’s just a little inefficient and it would’ve been nice to have some clarity as to what to expect when I arrived and I could’ve also arrived in time for the x-ray prior to my appointment had I’ve been told, also I could’ve filled the forms in prior to arriving if they’ve been emailed. No complaints about anything though, and very happy with the service and care overall

Mr Gavin Macpherson

Orthopaedic Surgeon

I’ve had several consultations with Dr MacPherson over the past 7 years as my knees have deteriorated due to osteoarthritis. This year, we tried cortisone with limited effect so he escalated my half knee replacements. Pre-op, operative and post operative were always on time, very clear and I was made fully aware of risks as well as the benefits. Having had right knee pain since 2018, I was immediately aware, post anaesthetic, that my right knee was ‘sorted’ and pain free - it is absolutely amazing. The left has improved greatly over the 5 weeks and they are both incredible. 5 weeks and 1 day after having 2 half replacements, I played 28 holes of golf with no issues at all and no drop in my own performance. I am astounded as is my Dr wife. I never dreamt my operation could be so successful and I put this totally down to my surgeon who told me and my wife, that the operation had gone very very well. I could not have asked for more from Mr Macpherson, absolutely World class.

Reproclinic

Fertility Medicine

I can not speak more highly of the care I received from Reproclinic, in particular or Medical Coordinator, Karin, and Dr Alicia Hernández. Being an international patient, I was concerned about how it was all going to work, given so much of the preparation is done remotely. I need not have worried. Karin's response times to my many (many) emails were always quick and her replies provided the information and reassurances I required. I am please to say that we welcomed our healthy baby boy a couple of weeks ago, following our first IVF cycle with Reproclinic. This was on the back of 15 failed rounds in my home country. The result speaks for itself. Thank you Karin and Dr Alicia. I look forward to seeing you both again when we return to Barcelona for our second child.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

I made an online appointment to see Dr Lach which was a very easy process. Dr Lach was very professional and listened to my concerns. Dr Lach was kind and explained every detail fully and ran some tests. Dr Lach came up with a treatment plan which had put my mind at ease and I am very happy with. I would highly recommend Dr Lach and the Clinic. As I actually that I was treated as a patient and not a number . I will be booking for my next visit . From the moment you walk through the door you are made to feel that you natter .

The Dental Clinic Portishead

Dentistry

It was an emergency appointment to deal with an infected tooth. All the staff were friendly and sympathetic and the dentist dealt with my problem, promptly and efficiently. The state of my tooth was examined and X-rayed and I was given the best options for treating it. I agreed my tooth should be extracted and I was given clear instructions on the post procedure care. The next day the receptionist rang me to ask if I was OK and to remind me I could contact the practice if I had any queries or after effects.

North Wales Eye Specialist Centre

Ophthalmology

My eye sight was on the verge of being under the limit for legal driving so the only way to travel would have been Taxi, Bus,Trains and willing friends and neighbours to give lifts as needed. My wife and I live in higher Harlech which is rather hilly, I am on the disabled register my wife is 91 years old still driving but was putting more and more pressure on her! After I had the required surgery by Mrs Mathews, the following day was a revelation brightness and visibility that I had not seen in years.

Well Life Clinic Cobham

Allergy Medicine, Clinical Genetics, + 12 more

This is GP services as they should be. I booked on Sunday afternoon and had a good selection of appointments for Monday morning. I was seen on my appointment time. The fact that the appointments are 20 minutes long allows the GP time to be very thorough and explain in detail your condition. Over four visits this year, I have always seen the same GP, which builds the connection that the excessively busy NHS service no longer provides.

Freedom Vision - Telford

Ophthalmology

My recent experience with Freedom Vision was great. From moment of contact the staff were very attentive, efficient and very professional. I was out at ease straight away. The operation for both eyes went very smoothly and all the details were explained fully. I now can see perfectly and do not need to wear glasses at all . I would recommend Freedom Vision to anyone who is looking at corrective eyesight.

Sarum Urology

Urology

I underwent a HoLEP operation carried out by Mr Brewin and his team. Both the operation and my recovery have been excellent. Due to potential complications, in the event there were none, the operation was carried out in Salisbury NHS Hospital. Again the staff were friendly and helpful but circumstances at the time in the recovery ward resulted in the washroom facilities being less than acceptably clean.

Experts in Skin and Hair

Dermatology

My whole experience at "Experts in Skin and Hair" has been positive. Dr Pallavi Gupta has been really kind and has explained everything very clearly. She completely understands the anxiety you might have, and reassures you at each step along the way. She made sure that my procedure was carried out as soon as possible, to give me peace of mind. The communications from her team have also been good.

Dr Ajeya Shetty

Gastroenterologist

Dr Shetty has been brilliant! Answered any and all questions I’ve had and is incredibly respectful. Listened to and took on board my personal beliefs including my wishes to pursue/investigate alternative treatment methods. Has been very clear in how to mange symptoms and medication. I could not have asked for a better Doctor. Thank you Dr Shetty

Dr. Anna Nuttall

Rheumatologist

My consultation with Dr Anna was extremely helpful in understanding my condition and its effects on my day to day life. She explained the next steps for treatment extremely clearly, and even helped to streamline further tests for unrelated symptoms. The consultation didn’t feel rushed and she was really friendly.

Dr. Nik Chopra

General Practitioner

As has been my experience since I first visited the practice, my recent visit proved both helpful and reassuring. Dr Chopra gives you the time and attention now sadly missing in the national health practices. He and his colleagues are a most welcome addition to to the health care set up in the Northwood area.

Mr Jagwant Singh

Orthopaedic Surgeon

I had a very friendly and professional experience with this Dr Jagwant Everything was explained clearly, including my recovery progress and future development, which really put me at ease. I felt listened to and well supported. I would definitely recommend to others looking for clear, professional advice.

Mr Syed S Ahmed

Orthopaedic Surgeon

Mr Ahmed performed a minimally invasive left hip replacement in November. It was completely successful & my recovery has been good with no complications. I returned to this surgeon following my good experience in 2021 when I had a successful right hip replacement .

Dr. Michaela Patel

Dentist

Michaela is fantastic. I always feel so reassured when I visit Michaela as she is thorough and clear with what's going on with my teeth. I'm so grateful that she has helped me with my teeth and I feel so much more confident with my teeth since coming to Michaela!