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One Ashford Hospital

Dermatology, Pain Management, + 21 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Skylight Psychiatry

Psychiatry

Overall, my experience was positive. Although there is a long wait for the assessments, the staff were very experienced, thorough, and kind. My only issue was with my first in person appointment for the autism assessment: The assessor was 20 minutes late for the appointment. When I arrived on time I could not access the building so I gave her a call and she said she was on her way. I then waited in my car for 20 minutes. When she finally messaged me and told me I could come inside, she had gone to the bathroom so was not available to greet me. Therefore getting into the building and finding out exactly where I was meant to go was very stressful for me. I felt that this tardiness was a bit unacceptable for an autism assessment, and completely disregarding of the experience of an autistic person in such a situation. The assessor was very nice once we got started but it really upset me and I am sure could have upset someone else who is more severely autistic much more. I felt it was worth noting.

Dr. Muna Noori

Obstetrician & Gynaecologist

This was my second pregnancy, and I am incredibly grateful for the care I received from Dr Noori throughout the entire journey. From the start, she took a truly tailored approach, carefully considering my individual health conditions and adapting care accordingly. Appointments were never rushed, every test result was reviewed thoroughly. Her depth of knowledge and calm confidence meant I always felt that everything was under control. I received constant support, reassurance, and clear explanations during both pregnancy and delivery, with every question answered patiently and thoughtfully. This made a huge difference to my confidence and peace of mind. The birth itself was extremely smooth and well guided, with no unnecessary stress. I felt supported at every step, which resulted in a healthy baby, no complications, and no tears. I couldn’t have asked for better care and would wholeheartedly recommend Dr Noori to anyone looking for an exceptional obstetric consultant.

Moorgate Andrology

Obstetrics & Gynaecology, Urology

I had penis filler and it was one of the worst decisions I’ve ever made. I had the filler on the Monday and by Wednesday I was in a&e with a very balloon swollen penis and had to have catheter inserted in my penis for 5 days. I was then rushed for emergency surgery the next morning to remove the filler and infection at the injection site. I was in hospital and 5 days and I’m now under a nhs urologist because the urologist at Moorgate cancelled the video call because he said it was unwell. Once they have your money your on your own and the chances of compilations are a lot higher than what they claim. The office I had my filler was not sterilised and moor like someone’s living room. Once if fully recovered I find out if it’s caused and permanent damage I will be looking to start a medical neglect claim against Moorgate. PLEASE if your thinking about having this done seriously I would re consider. Just use an extender/pump.

Mr Raghav Dwivedi

ENT Surgeon

I visited Dr. Dwivedi for an ear problem with a constant ringing sound that was affecting my daily life. He listened very carefully to my symptoms, examined me thoroughly, and clearly explained what could be causing the problem. He also suggested the appropriate tests to confirm the diagnosis and guided me through each step. After reviewing the results, he prescribed the right medication, and I am happy to say that my condition improved and I was cured. Throughout the consultation, he was calm, patient, and never rushed. Dr. Dwivedi is not only an excellent and knowledgeable doctor, but also a genuinely kind and caring person. I would highly recommend him to anyone looking for a trustworthy ENT specialist.

Newmedica Leicester

Ophthalmology

I attended an appointment with my mum as she has been referred for cataract surgery. Upon arrival we had a warm friendly welcome. When mum was called in I explained to the lady that mum is profoundly deaf and she lip read's and asked if she could look at mum when talking to her. Naz was absolutely amazing, she spoke clearly and looked at my mum when speaking and explained everything to her. Both myself and my mum were really impressed as it's not easy for my mum when people don't understand her deafness. The lady we saw after Naz was good with mum too. With our experience yesterday it put our minds at rest that mum will be helped and understood when she goes back for surgery.

Mr Rohit Jolly

Ophthalmologist

After carrying out thorough independent research, I came to understand that Dr. Jolly is a leading expert in Optometry. His impressive qualifications reassured me that he was the right person to handle my case. Throughout the process, Dr. Jolly was professional, approachable, and exceptionally knowledgeable, giving me complete confidence that I was in safe hands. He explained everything clearly and removed any technical jargon, making the entire procedure easy to understand. In the end, I felt my research truly paid off, as I was extremely pleased with the results. Dr. Jolly is best in class, and I would highly recommend him.

The London Clinic

Geriatric Medicine, Haematology, + 13 more

had a fantastic experience at The London Clinic. The staff were warm, professional, and incredibly attentive from start to finish. The facilities are spotless and very comfortable, which made the whole process much easier. I underwent a gastroscopy and colonoscopy here, and everything was handled smoothly and with great care. The nursing team were especially kind and reassuring throughout. The London Clinic is exceptionally well‑organised, and the level of patient care is truly outstanding. I would highly recommend it to anyone looking for high‑quality medical treatment in a supportive environment.

Complex Spine London

Orthopaedic Surgery

In a world all consumed with AI and perfection, I can honestly say Mr Fady Sedra outshines AI. 5 Stars for Mr Fady Sedra and the staff at The Cromwell Hospital, after my ACDF surgery I can say Mr Fady Sedra's attention to detail is unmatched. He has an excellent bedside manner and displayed a level of professionalism that is rare to find. Mr Fady Sedra went above and beyond to make sure I was well cared for. The X-Ray of my neck should be in an art gallery as it is truly a work of art by Mr Fady Sedra. I highly recommend for any complex spinal work.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Everything was fine, except that no one is able to provide the invoice for the procedure and it is not acceptable. I need the invoice to claim the money back from my insurance, I have called twice emailed and I am still waiting. I don't understand why it is so difficult to get this invoice. It is a legal requirement to provide an invoice while a payment is made and service delivered. It wouldn't be that big of a deal if the amount was not that big, but we have paid £2995.00 on Sunday, and no invoice was provided...

Mr Kenneth Emmanuel

Obstetrician & Gynaecologist

I’m really pleased and I finally feel like someone treated me as an individual rather than a statistic. The Dr is kind and empathetic and clearly good at what he does but also cares about what he does. Thank you. I only put 4 stars for the explaining /sharing information question because I would like to have come out of the consultation with a bit more in writing in terms of specifics and next steps. Although I feel like I was given all the information verbally once I left I felt like I forgot some of it.

The Pregnancy Clinic

Obstetrics & Gynaecology

Visiting The Pregnancy Clinic has been an amazing experience for both of us. The team is professional, friendly, and genuinely caring, which made my partner feel comfortable and supported throughout the pregnancy. Professor Ranjit Akolekar takes the time to explain everything clearly and answer all our questions. The clinic is modern, clean, and welcoming. I highly recommend The Pregnancy Clinic to any couple looking for excellent care during this special journey

Miss Leila Hanna

Obstetrician & Gynaecologist

I would recommend anybody to Miss Hanna. The perfect mix of professional and caring. Kind, warm, gentle and so helpful. It is very clear that Miss Hanna loves what she does, she is always open to questions and offers brilliant advise way beyond her office. I had a very delicate issue and Miss Hanna made the whole process feel completely reassuring, human and positive overall. Can’t thank Miss Hanna enough.

Mr Sharad Bhatnagar

Orthopaedic Surgeon

Have just had my follow up with Sharad Bhatnagar at 6 weeks at Nuffield Newcastle. Mr Bhatnagar is so welcoming and it was just so nice to see him again. He showed me my x rays and confirmed all looked good but still to follow my hip precautions and not to hesitate to get in touch if I needed anything. He is so approachable and professional and a credit to the Nuffield.

Mr Syed S Naim

Orthopaedic Surgeon

If it was possible to rate Mr Naim 10/10 I would .. Mr Naim is caring and passionate. Mr Naim is a highly regarded and respected consultant. Mr Naim has explained in detail the different types of management of my knee pain, he has allowed me the time to think and not rushed my decision making. He has been honest from the start. I know that I am in safe hands.

Dr Emily Lord

Sexual Health Doctor

Dr Lord was fantastically helpful with my symptoms, with a very sensitive approach to an intimate subject, putting me at ease and making me feel supported. Her expert advise is straight forward, clear and decisive with plenty of understanding, empathy and good humour. I would highly recommend Dr Lord and am very grateful she is available in our area.