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Moorfields Private Eye Hospital

Ophthalmology

It would be helpful to add the following to your briefing: after surgery - we will offer to help you to a taxi or to the taxi rank, if you do not have a person to accompany you Worth considering clear plastic, wrap around glasses for walking/cycling in windy areas/or where likely to be grit in the air Clear some space in your fridge for the eye drops which will need to be refrigerated If you are travelling invest in a portable coolbag, with icepack to keep eye drops at the required temperature no eye make up on the day or for a month post op / swimming hair washing will be tricky for a few days, so consider dry shampoo explain to people what is normal in terms of recovery day by day over the subsequent days post surgery explain to people what to do, if despite taking the drops, there is a feeling of grit in eyes explain to people - if it is normal or not to see halos or to see with a soft focus - perhaps have images, which are shown ahead of time provide youtube video with how to insert drops - have practise drop session on a pre visit, with non irritant drops, to enable the technique to be mastered The person who provided the medicines did not go through the 'knuckle technique' which is on the document provided, trying to master this when your eye sight is recovering is not straightforward Suggest that patients have ibrufen 200 and or paracetemol at the ready suggest setting alarm on phone at regular intervals for drop taking suggest that surgeon creates faqs to answer frequent questions on the various options of lens, implications

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I am currently undergoing treatment at Bourn Hall. At every single step the members of staff have exhibited amazing customer service. Every single nurse, receptionist, doctor, anaesthetist, embryologist, pharmacist and everyone there has been respectful, kind, gentle, reassuring, calm and knowledgeable. In particular, Nurse Dawn at Cambridge has gone above and beyond to support me as an autistic patient. She has patiently answered all my questions, made adjustments for my comfort, and reassured me over and over again. She even popped my teddy from my bag onto my bed for me when I was recovering from general anaesthetic which was so touching and thoughtful. I am also particularly thankful to the embryologist team who also have found ways to adhere to my special requests. I'm also thankful to the anaesthetist who held my hand as I fell asleep under general anaesthetic because I was so frightened. I cannot fault our experience at Bourn Hall.

Mr Hosam E Matar

Orthopaedic Surgeon

Having waited 18months plus to get a diagnosis of serious issue with my left hip via my Doctor suddenly once referred to the Park Hospital things began to move quickly.Our first meeting with Mr Matar left both myself and my long suffering partner feeling that at last my problem was being treated seriously and professionally. He explained the reason for my issue, bone on bone hip, showed us the X-rays, explained the procedure and time frame of my recovery and set a date for the operation. Subsequently I was booked in for an operation, no delays and extremely well treated, being kept informed at each step. Having met again with Mr Matar he checked through my abilities and as ny recovery has gone well he discharged me. I have no hesitation in highly recommending Mr Matar to any friend or colleague who is in need of similar treatment and have nothing but gratitude to him

Bristol Menopause Clinic

Public Health Medicine, Obstetrics & Gynaecology, + 1 more

I wanted to share how positive my most recent visit to Bristol Menopause Clinic was. From the moment I arrived, I felt truly listened to, believed and validated. My experiences of PMDD and perimenopause were taken seriously, without minimising or rushing, and I felt fully supported in making decisions about my care. Since the appointment, I genuinely cannot believe the difference I feel within myself. The impact on my wellbeing has been significant, both emotionally and physically, and for the first time in a long while I feel hopeful and grounded in my body again. Compassionate, knowledgeable and person-centred care makes such a difference, and this clinic offers exactly that. I am incredibly grateful for the support and would wholeheartedly recommend Bristol Menopause Clinic to anyone navigating PMDD or their perimenopause journey.

Reproclinic

Fertility Medicine

I can not speak more highly of the care I received from Reproclinic, in particular or Medical Coordinator, Karin, and Dr Alicia Hernández. Being an international patient, I was concerned about how it was all going to work, given so much of the preparation is done remotely. I need not have worried. Karin's response times to my many (many) emails were always quick and her replies provided the information and reassurances I required. I am please to say that we welcomed our healthy baby boy a couple of weeks ago, following our first IVF cycle with Reproclinic. This was on the back of 15 failed rounds in my home country. The result speaks for itself. Thank you Karin and Dr Alicia. I look forward to seeing you both again when we return to Barcelona for our second child.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

I was thoroughly delighted by the experience. I was booked in very swiftly and efficiently by Ms Lisa Beckles, Prof Redwood's secretary, who went out of her way to get me a quick response to my initial email requesting a consultation, arranged my stress echo and squeezed in an appointment for me on the same. The stress echo team conducted a thorough test of my cardiovascular fitness and went out of their way to provide an urgent report so that I could discuss the results with Prof Redwood only an hour after the event. My thanks to Marlene and Chiara (apologies for spelling) and to another cardiologist whose name I have unfortunately forgotten. Professor Redwood was as ever charming and efficient and told me some very good news!

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

De Holden has done more than she knows. She has been the first doctor that has listened to me and made me not only feel heard but also like I’m a whole person not a group of symptoms and issues with no end in sight. Dr Holden has a lovely manner about her and actually cares about her patients. The whole process was simple and the best decision I have made. I now need to work on a more in depth action plan to more forward with but know I can go back and get help to more forward if needed. This appointment helped me more than any medication could. It gave me my sense of self and not like I was making it all up. I wholly 100% recommend Dr Holden if you are struggling with joint pain because she cares and that is unfortunate rare today

Mr Martin Raglan

Orthopaedic Surgeon

After having ankle replacement surgery on 28/10/2025 which went very well from admission to discharge I returned today 16/12/2025 to have the plaster cast removed and fitted with a moon boot. My overall experience with Nottingham City Hospital and Mr Raglan and his team was more than satisfactory and in no way an unpleasant experience due to the excellent care of everyone involved with myself. I felt that every step was explained to me in a concise manner and I felt confident this was the right path for me. Anyone needing ankle replacement surgery should be reassured that Mr Raglan, his team and all the nursing staff will care for you In a befitting manner and there really is nothing to worry about. Thank you all

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Very happy with the set up all round. Consultant amazingly helpful in comparison. He was extremely knowledgeable and very concerned . I liked the fact that he actually listened when I explained my problem. ( Its tedious even for me to hear so I can understand the need to switch off at times)...!...but obviously extremely painful ! The actual appointment with the consultant was about 30 minutes. He examined me and advised medication for immediately and perhaps in the future. Excellent man ,so nice . I felt at ease to speak about my pain . The receptionist was so kind and the nurses are angels. I would recommend highly. Thank you Spencer Wing. Mrs B J.P.

Mr James Crinnion

General Surgeon

I can’t recommend Mr Crinnion highly enough. From the very first consultation, he was incredibly professional, calm, and reassuring, taking the time to patiently explain everything in a clear and thoughtful way. This immediately put me at ease. The keyhole inguinal hernia repair itself went smoothly, and the level of care throughout the whole process was outstanding. My recovery has been sound and straightforward, which is a real testament to his skill and expertise. I’m extremely grateful for such excellent care and would not hesitate to recommend him to anyone.

Mr Steve Lewis

ENT Surgeon

From the big friendly smile on Steve Lewis' face as he opened the waiting room door and called me into his consulting room I knew we would get on well. He soon realised that I was the sort of patient who wanted to know exactly what he would do to correct my deviated septum and he spent time in explaining the procedure and the recovery. He has done a great job and the difference it has made is fantastic. Next step is to get back my sense of smell and taste, a journey that he has started me on and has fully explained to me the chances of achieving. Thank you Steve.

Dr. Majeed Jawad

Paediatrician

We’ve been seeing Dr Majeed for a couple of years now, since our son was around one year old, and he has always been our first port of call. He provides clear, calm reassurance, is extremely knowledgeable, and takes a holistic view of each issue. He explains the why behind his recommendations, which really builds confidence as a parent. His approach consistently focuses on long term wellbeing rather than quick fixes, which has been hugely reassuring for our family.

UK Vein Clinic - Glasgow

Vascular Surgery

The experience overall was good once seen by clinical staff. Had to wait 15 minutes after planned appointment time, 30 minutes in total after being told to be there 15 minutes before appointment. I understand than clinically time may run over, but there was no communication which would have been useful. I wonder if specific reception staff for the vein clinic would be helpful. Waiting area would also benefit from coffee machine for relatives waiting.

Mr Vijaya Kempanna

Orthopaedic Surgeon

I attended my six month checkup. The whole experience from my first consultation to the final check has been excellent. Mr Kempanna showed expertise while being balanced with true compassion. His clear explanation and very approachable manner enabled me to have complete confidence in the operation a hip replacement. Today he gave me the good news my new hip would probably last twenty to twenty five years. What an excellent outcome.

Dr. Moulinath Banerjee

Diabetes & Endocrinology Specialist

Mr Banerjee has provided first class service. He has listened to my concerns , booked in regular tests and face to face consultations. He has gone out of his way to accommodate the times I am able to attend , often seeing me after his clinic has finished . Only consultant who has actually got to the root of my problems after being misdiagnosed for over a year by other professionals. Cannot praise him enough . Excellent!

Dr. Sreekala Seepana

General Practitioner

Dr.Seepana was very knowledgeable and intuitive in handling my clinical queries. She is very kind and polite and very responsive with patients which is very much needed especially for the elderly when they are in a very tough situation. My surgery was quickly sorted due to her excellent care which started right from ordering my MRI scan and explaining to me each and every step and keeping me calm throughout the process.