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Quality Dental : Horsham

Dentistry

I would not go back to this dental practice again.. I was booked in to have an extraction by a surgeon who I have since found out only comes in on a Tuesday. I was not that impressed with her bedside manner or the Nurse.. I was extremely traumatised and told them I was nervous. The extraction took a really long time and was not an easy removal and was extremely uncomfortable. I was shaking like a leaf and afterwards,, I was basically dismissed and sent away without being offered any form of empathy. I’ve since had terrible problems and I’m in a lot of pain four days later. I rang the dentist this morning. who then informed me that the surgeon only comes in once a week and I needed to go back to my own dentist, which is quite a drive away. I’m not impressed at all and would definitely not return. Also, the Dental practice is obviously undergoing some sort of renovation. The waiting room was a blank white room with no window extremely uninviting, no music not good when you are an extremely nervous patient waiting to have a horrible procedure done .not a good experience for me I’m afraid.

Mr John Terrace

General Surgeon

I felt reassured by Mr Terrace’s quiet, confident manner, his careful but thorough examination and his clear explanation of my options. My wife said that she felt he took a personal interest in our case: that we mattered to him. Arrangements for the procedure were made efficiently and carried out as planned. Following the operation and discharge I had an adverse reaction to my pain medication and had to return to hospital outpatients. Mr Terrace, indeed all the staff, were attentive, sympathetic and helpful and I was able to return home after a couple of hours. He said that if I experienced any problems I should not hesitate to contact him. Six weeks after the operation, as arranged, Mr Terrace followed up by phone call and I was able to tell him that I have recovered very well and am resuming all my normal activities. Mr Terrace assured me that he would be available at all times if further assistance was required in any way. My experience throughout has been positive and I am I most grateful to Mr Terrace for his exemplary care.

Mr Christopher Brew

Orthopaedic Surgeon

Prior to surgery I was provided with all relevant information relating to what would happen and the aftercare that needed to be put in place to support me once I had completed my surgery and was returning home. I found the process efficient and without complication. I followed all the advice given to me by the medical team and I am pleased to say, I was able to resume my life enabling me to, drive without pain and returned to work within 5 weeks of my surgery (albeit a phased return) but I successfully completed 3 weeks and am now returning to normal working hours. Without this surgery I would not have been able to live my life, to put into simple terms - the surgery has 'given me my life back' for which I will be internally grateful, thank you. I can now go back to living my life which sounds a bit dramatic but is in fact TRUE!

Mr Achal Khanna

General Surgeon

Doctor Khanna who I met 5 months prior is very direct, professional and confident which I liked because it showed me his passion and commitment to his craft. The day of the surgery when he came to speak to me and tell me what was going to happen he again was direct and confident. He spoke very clearly and I felt very informed of what was going to happen which gave me an assertive and positive assurance in his ability to perform the surgery which went amazingly well. I had no worry or anxiety about the surgery leading up to it and am extremely grateful to Doctor Khanna and his team for performing the surgery and fixing my hernia. His work is extremely neat and tidy, which also gives me confidence in my ability to heal. Thank you again for all your help.

Mr Joseph Manjaly

ENT Surgeon

I wish there were more than 5 stars to rate the treatment I received from Dr Majaly. From initial consultation right through to post surgery care, the level of dedication and support has been unmatched. Dr Joe's bedside manner is like nothing I've ever experienced before, and I'm so thankful to have had the opportunity to have this surgery with him and his team. I debated having this surgery for many years, and at every step, Joe has been there to answer every question, every query, and made me feel completely at ease for this life changing decision. I felt part of the team rather than just the patient. I will need to have this surgery on my right ear and there is no other surgeon I would chose to have this done with.

Dr Sala Abdalla

General Surgeon

I was not sure what to expect as everything has been on a slow go. This Dr however, was calm, apologetic, kind and patient. She saw me. I was not just another hospital number. Dr Sala, made me feel comfortable, she listened to me, she gave me good interpretation and explanation, she spoke in detail about steps she will be taking to ensure that every avenue is explored to ensure nothing is missed. I felt so grateful that someone was finally listening. She examined me, I went for a blood test, (Thyroid included). I was given antibiotics to start just incase I have still got bacteria in my gut or causing inflammation. Overall I was well pleased with the service, and have gained my faith back in the NHS.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

Couldn't fault any of the staff here, all very welcoming, comforting and professional, made me feel at ease at all times and nothing was too much trouble. I ended up with a few complications from my surgery due to my body not at all accepting the procedure and amount that had been done but the staff and my consultant Mr Harley were on top of it literally immediately. Due to not being a straight forward healer they insisted an open door policy at any time day or night if any concerns. The hospital is very very clean and all policies and procedures are followed to the tee. Honestly a brilliant experience all due to them!

Vision Scotland Edinburgh

Ophthalmology, Optometry

My surgeon was Shohista Saidkasimova and she was really wonderful. She put me at ease during the initial consultation, extremely interested in all my questions and explaining all items of the surgery in layman’s terms. During the operation she asked what kind of music I liked and supplied this in the background, not intrusively but loud enough to provide an excellent distraction. But what really impressed me was the way she interacted with me personally throughout the operation. I have nothing but praise for this lovely lady and would throughly recommend her.

Mr Hasan Al Chalabi

General Surgeon

Mr Hasan Al Chalabi was recommended to me via a relative who works at Chelsfield Hospital and through BUPA I was able to make an appointment to see him. I can see why she spoke so highly of him. Outside of his professionalism of explaining what was needed and the detail of the surgery (which I asked for) he was extremely calming, positive and just a really nice guy. He put me at ease with the surgery and took time to speak afterwards with a really nice manner.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Thoroughly impressed with The Harborne Hospital. The moment you walk in you know you’ve entered a place that really cares. Ultra clean, comfortable and welcoming. Every member of staff had a smile on their faces. As a designer I pay attention to detail and hats off to the person who decided to place Temple Spa scents in the waiting area. Made feel like I was in a 5 star hotel. Such a lovely and pleasant atmosphere. Totally forgot I was in a hospital.

Mr Prashant Purohit

Obstetrician & Gynaecologist

I can’t quite describe in words how impressed I have been by Dr Purohit. He explains everything throughly, lets you into the decision making process and was always patient and kind when answering multiple questions and hypotheses I had. I was always looking forward to my visits when I knew the experience would be good. He really puts you at ease and has a wealth of knowledge about everything to do with womens health. I couldn’t recommend him enough.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

Staff were really lovely. Unfortunately don’t think the doctor had read my notes or referral before appointment he kept mentioning possible arthritis but my referral was because I had trapped nerves between my discs he mentioned swimming and Pilates I can tell you now there’s No way I can get on the floor and certainly couldn’t sit on any floor!!!!!the specialist who did the referral in wye sergers maybe he needs to read it AGAIN!!!

Miss Jennifer Darrien

General Surgeon

I was referred to the Nuffield for my procedure after a long period on the waiting list, where Miss Darrien was my surgeon. From the initial letter asking for my consent to go outside BCHB, I was seen promptly by the staff & Jennifer in Chester. Once I was examined & my details were in, I was seem for my pre op & surgery was arranged for a month or so later, which was excellent & I couldn't fault the whole experience.

Abbington House

Holistic Therapy, Psychiatry, + 1 more

It’s like buying a suit off the peg or getting a tailor made suit. The therapy with Costa had been tailor made to me, he has understood my needs and accommodated them. After a week of therapy I was broken down under to face my weaknesses, I am now leaving AHC with optimism and awareness of my weaknesses and failings. Looking forward to aftercare

Westminster Women's Clinic

General Practice (GP), Obstetrics & Gynaecology

I recently had a gynaecology appointment at Westminster Women’s Clinic and had a wonderful experience. The receptionists were incredibly welcoming and made the whole process smooth. My doctor explained everything clearly, which really put me at ease. I felt well cared for throughout my visit and would highly recommend the clinic.

Pause and Co Healthcare

General Practice (GP)

Having been completed ignored by my own GP, it was such a relief to spend time talking to Nadira and to be taken seriously. She is practical, thorough, and compassionate in her approach, and has supported me to make the right lifestyle and medical decisions for me. I wouldn't hesitate to recommend to others.