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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

Mr Hassan Elhassan

ENT Surgeon

I had septoplasty surgery 3 years ago, which unfortunately wasn't successful. I had several years of sinus issues caused by the nasal deviation and enlarged turbinates. I didn't want to return to the ENT consultant I'd previously seen and I was referred to Mr Elhassan, because of his superior expertise and experience in revision surgery. Mr Elhassan performed a revision septoplasty and turbinate reduction, which has alleviated all of the symptoms I was having. My surgery was complex and he went over the allotted surgery time to ensure the procedure was a success. During my follow-ups, Mr Elhassan has been brilliant in assuring me that my healing process is normal and on track. The changes to my life have been profound and I would whole heatedly recommend Mr Elhassan to anyone with complex ENT issues.

Dr John Philip O'Dwyer

Neurologist

I visited Dr O’Dwyer for seizures that had been misdiagnosed as panic attack attacks for many years. I felt that he was the first doctor in 30 years to actually listen to me having been completely let down by the NHS. He is a very kind man, really listens, and doesn’t rush you so you have plenty of time for your brain to remember all of the relevant details. He was very thorough, read all of my notes that I had sent through, asked sensible questions and treat treated me like an equal human being. There is so much more I could say but he is a 10 out of 10 doctor and I would recommend him to anyone who has any neurological problems.

Candover Clinic

Dental Care, Dermatology, + 19 more

Received urgent call requesting blood test for tolerance to Dye. I Moved appointments for that afternoon to facilitate a flying visit. After arrival kept waiting for 35 minutes until I asked reception as was needed elsewhere and was told phlebotomist would be with me shortly. With Phlebotomist approx 3 minutes, total time 50 minutes and 50 miles traveled Then had to wait 9 days for scan which was only scheduled following chase-up from private GP. On presenting for CT Scan was told that they did not require blood test as procedure did not indicate use of dye. Most unimpressive communication and administration throughout

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 31 more

am African and originally from Africa. Today, the young lady who took my blood was extremely kind and very professional. As we were talking, she was friendly, respectful, and welcoming. I was truly impressed by her attitude and the way she treated me. When she inserted the needle to draw my blood, I barely felt anything — she clearly knew exactly where the vein was and performed the procedure with great skill. If people in this world were all like her, the world would be filled with endless happiness.

New Forest Psychiatry

Psychiatry

I was made to feel comfortable right from the start. To my surprise, there wasn’t even a hint of awkwardness. The level of questioning was perfectly balanced - just enough to gather insight without overwhelming me. I often get tearful when explaining myself, but that feeling was almost instantly eased the few times it began to surface. I felt understood, and that made all the difference. Thank you for starting the journey of unravelling this for me. I feel a huge sense of relief.

Mr Javaid Ahmad Muglu

Obstetrician & Gynaecologist

I had my first appointment with Dr Javaid Muglu today and it was an amazing experience. He explained everything so clearly to me and I was delighted to see that his approach was towards treating the root cause of the problem, not only the symptoms. He is very easy to talk to and I felt very comfortable asking him any questions I had to which he responded in a very clear way. Overall, I had an amazing experience and would recommend him to anyone who would like to see a specialist.

Mr Mark Jones

Orthopaedic Surgeon

I had ACL reconstruction surgery with Mark in August 2025 and he also dealt with a torn meniscus in the same knee. I felt extremely well-informed about my treatment options prior to the surgery, as well as being supported comprehensively post-surgery. My recovery has been smooth and whilst I hope to avoid needing any kind of future treatment of this kind, Mark would be my first call, if needed. I cannot recommend him enough.

Mr Mark Nowell

Neurosurgeon

A very professional level of care treatment and organisation. Dr Nowell and his team were extremely professional and thorough in my pre-surgery management, the surgery itself, post surgery care, and subsequent support in my recovery. I am very pleased with the results of the surgery and would recommend both the surgery and also Dr Nowell and his team for anyone facing sciatica caused by a disc bulge.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

This time I had a video/Zoom call with my consultant. I have replied to previous questions according to my previous experiences when being seen face to face.. As always the Cleveland Clinic makes all medical situations as pleasant as possible …every question I had was answered completely and fully in “layman’s” terms.. It is reassuring to be a patient at The Cleveland Clinic.

Dr Shruti Goel

Nephrologist

Dr Goel was very pleasant, helpful listened to my concerns. Gave me honest advice and resolution. Communicated clearly and I felt I was in good hands . The only negative was , the clinic and parking was difficult locate. Parking area was too small and not sufficient, only alternative was to park on a double yellow line. I am glad Dr.Goel is looking after me.

Dr Yee Mah

Neurologist

Dr Mah was very professional, kind, listened with care and patiently explained the situation, asked clarifying questions to improve his diagnosis and made sure I could ask questions. He was very responsive, extremely knowledgeable and at the same time able to explain the science in simple terms. I was very impressed by his professionalism and skill.

Dr Richard Hull

Nephrologist

Dr. Richard Hull is the BEST doctor. He has made me well again! He has thoroughly with the utmost patience explained my vasculitis condition to me. I am so grateful for his help. When I first saw him I could not even walk. I am so much stronger now and walk a lot very day. I recommend him to everyone in need of excellent medical care.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

Lovely place. It felt calm and reassuring as soon as you walk into reception. Greeted with a smile at reception and this continued throughout the whole process from the lady who provided tea, the nurses, the anaesthetist and the porter. Everyone went out of their way to be helpful and positive with a splash of humour inserted. Thank you

Nuffield Health Derby Hospital

General Surgery, Oncology

Everything about the procedure was fine. The nursing staff were fantastic and really looked after me. The only thing that I would mention was one of the receptionists (who was quite elderly brown hair and petite) was very abrupt to the point of being rude. I didn’t get her name but if I had it done would’ve mentioned it on here.

The Doctors Lounge Northwood

General Practice (GP)

If visiting a dr. can be classed as a joy, well visiting the Doctors lounge Is definitely it. I no longer have palpitations sitting in a surgery waiting room to be seen, and worrying about getting all my problems out in one short session. They have time for you. They listen to you. You really feel supported.