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Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

Usually feedback is of a negative nature but this is not one of those occasions. My experience was awesome for which I am super grateful. I have had a number of gastroscopies in my life so was nervous about what was going to happen. From the moment of my arrival I was greeted and made to feel comfortable straight away. The pre-procedure nurses were very clear, helpful and showed huge amounts of empathy about what was going to happen. When wheeled into the operating theatre I was introduced to all of the team who were to perform the procedure, all of whom had welcoming smiles and a reassuring tone (a tone that continued throughout the procedure). Dr Alan Watson was super clear, professional and again very comforting. I knew I was in safe hands. I just had a throat spray, no sedation, so was fully aware of what was going on. One action that was performed by a nurse during the procedure was to, comfortingly, rub my shoulder. I couldn’t see who it was, but such a small, seemingly insignificant action, was hugely important to me and kept me connected with humanity during the brutal fact that I had a scope down my throat. Post procedure, I was greeted with the warm smiles again and wheeled to the recovery area where again everyone was super attentive. I can’t say thank you enough for everything. The team were awesome.

Mr Christopher Challand

General Surgeon

Mr Challand always greeted me with a very pleasant and positive attitude at our face to face meetings. This was very encouraging and helped me to carry the positivity throughout my time under Mr Challand's care. When I came round out of the initial surgery, I saw my situation and for the next 2 days I allowed my internal voices to voice how they saw my future situation. However at the end of the 2nd day, I gave myself a good talking to, that tomorrow (the 3rd day) there would be no more "why me" complaining. This is how I carried on - Only Positivity, and it worked for me. Yes, there were a few situations but I dealt with each in a plus positive manner. I always made sure to greet every one with a positive outlook. My visits with Mr Challand have always been very pleasant and straight to the point. Thanks to all the staff who were involved with my case. I'm so fortunate to be here and can only express my sincere thanks to all. The best gift to me has been the reversal. I now have to learn how to get used to the old system of toiletries!! Regards Margaret P

Mr Nicholas Marshall

General Surgeon

Highly recommend this hospital! The staff at Highgate Hospital are absolutely lovely kind, professional, and genuinely caring from the moment you walk through the doors. The entire place is spotless everything feels clean, organised and extremely well maintained, which immediately puts you at ease. I had a procedure done with Dr. Marshall and he is unbelievable truly an amazing doctor. His expertise, reassurance, and calm approach made the whole experience a 10/10. I couldn’t have asked for better care. Every member of staff I encountered was helpful and attentive, always willing to go above and beyond. From the nurses to the reception team, everyone made sure I was comfortable and informed throughout. I have absolutely no complaints only praise. A wonderful hospital with outstanding care. Highly recommend Nuffield Highgate Hospital!

Hope Park Dental Practice

Dentistry

I have been a patient of Grace’s at Hope Park Dental Practice for many many years, and our whole family has been under Grace’s truly wonderful care since she started out in South Queensferry back in the day! Grace is the most professional, knowledgeable, caring, friendliest dentist we know. She always makes us feel comfortable and truly confident in everything she says and does, she NEVER over treats us, she keeps us so well looked after. The receptionists and all Grace’s team are all extremely friendly, so lovely, and are always very supportive and polite. Myself and all my family members have ALWAYS been made to feel welcome and comfortable throughout our experiences in the practice and I would highly rate this dental practice 10/10 for excellent quality and care.

Mrs Ayse Nazli Spencer

Dentist

I came to see Naz because I kept having problems with my lower wisdom tooth. Naz examined, took an x-ray and was very honest, explaining that taking out the tooth would be too risky. Instead, she advised a coronectomy, where only the crown of the tooth is removed so that the symptoms would go away and I could look after the area better. Naz was super gentle when taking out the crown of the tooth…. Apart from a few vibrations, I felt nothing…. Not even the injection. Her nurse was always reassuring me and making sure I was comfortable. The communication between them was as if they had been working together for years. I felt like I was in safe hands. Thank you 💕

Future Care Medical

Cosmetic (Aesthetic) Medicine, Dermatology, + 14 more

Dr. Cho is simply outstanding. She made me feel completely comfortable throughout the entire consultation, which lasted almost an hour. She explained every question I had in detail, offered additional insights I wouldn’t have thought to ask, and provided a very thorough treatment plan. What stood out the most was that she truly treated me as a person first — showing genuine care and interest in my wellbeing, something that feels increasingly rare in medical practices nowadays. The staff were also incredibly warm and welcoming. I can only recommend her.

Dr Anna Forbes

Holistic Therapist, Internist

I had my initial integrative health assessment with Dr Anna Forbes and she put me at ease straight away. She asked thoughtful, probing questions and created a space where I felt comfortable being open and honest about who I am and why I came for the assessment. The session felt calm, structured and genuinely personalised, with clear explanations and a holistic perspective that connected the dots rather than treating things in isolation. I left feeling listened to, reassured, and confident about the next steps.

Mr Trevor Dorkin

Urologist

At every stage of my referral to the Nuffield Hospital, I was treated with professionalism, respect and consideration. Communication was excellent; I was given copious information about the implications of my procedure at the inital consultation with Mr Dorkin, during my pre-operative assessment and on the day of the surgery itself. My anxieties were completely assuaged; the fact that my surgery was completely successful and that I am recovering rapidly is a tribute to the skills of everyone involved.

Complex Spine London

Orthopaedic Surgery

I recently saw Mr Sedra for coccyx pain. At my consultation he was very compassionate and extremely knowledgeable. After referring me for an MRI it was confirmed that I had coccydynia, which is indeed what Mr Sedra had initially suspected. Throughout the whole process I’ve found Mr Sedra to be very pleasant, professional and kind. He always listens with care. Mr Sedra’s team have always been extremely kind, helpful and very efficient.

The Coriel Clinic

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

After my original consultation with a orthopaedic surgeon at a physiotherapy clinic in Doncaster, he wanted to put me on his list. He said I could have a new knee and be fit for Christmas. I said. I want Mr Haslam to operate on my right knee..I trust him. I haven't had any issues with my left knee. He operated on my friends Son's torn ligamentes. He'll br back playing Rugby again soon. Mr Paul Haslam is a genius

Dr. Wisam Alwan

Dermatologist

Dr Alwan is an excellent dermatologist, not only was he very experienced, professional and capable of investigating my symptoms, he was also very caring, patient, willing to listen and explain in such a wonderful and reassuring way, he never rushed me (I had two consultations with him), a very genuine doctor who truly cares about his patients. I wish there are more doctors like him. I highly recommended him.

Southside Medical Private Clinic

Child & Adolescent Psychiatry, Audiovestibular Medicine, + 7 more

I was able to book an appointment in the morning for later on the same date. I was very impressed with the clinic and Dr Oates. He took time to listen to me before giving his diagnosis and then outlining my treatment options going ahead. I was very pleased with how things went and would definitely recommend Southside Medical to others.

Mr Dimitrios Moschonas

Urologist

Mr Moschonas’ Taking of medical history was very precise and the questions gave me confidence in his knowledge of potential causes. Was pleased to have had some immediate tests made rather than simply waiting to see if antibiotics worked. I felt that I was the center of his diary and not just a 15min in and out client

Dr Paul A Scott

Cardiologist

I had an AF Ablation procedure carried out at King’s College hospital privately under Dr Scott. The procedure went remarkably smoothly as expected. Dr Scott was thoroughly professional and attentive at all times. I will have a consultation with Dr Scott in the new year and I’m looking forward to get an all clear.

Cathedral Eye Clinic

Ophthalmology, Optometry

I was extremely nervous about my visit to Cathedral Eye Clinic, but l was immediately put at ease by the calm atmosphere, and the friendly and polite reception staff. Orlatha' explanations and calm manner, during examination of my eyes, further reassured me. I was treated with courtesy by all members of staff.

Independent Physiological Diagnostics

Diagnostics & Testing, Neurology, + 2 more

Five stars service. I felt a bit nervous about the procedure, but Dan was very informative and professional and I felt relaxed immediately after talking to him. I had the equipment set up at home and we arranged for convenient times to both bring and collect it the following day, without disruption of my day.