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Spire Regency Hospital Macclesfield

Breast Surgery, General Surgery, + 17 more

I received my care at the Spire Regency Hospital in Macclesfield following a unicompartmental knee replacement in November 2025, and the standard of care throughout was excellent. From recovery through to the ward, the post-operative care was consistently compassionate, professional, and attentive. Every member of staff I encountered — from nursing and medical staff to healthcare assistants, physiotherapists, and catering staff — was kind, supportive, and clearly committed to patient wellbeing. Although I didn’t manage to note everyone’s name, those I did were outstanding and a real credit to the hospital. The physiotherapy support was particularly impressive. My post-operative physiotherapist understood exactly how far my knee should be bending at each stage and struck the right balance between encouragement and reassurance. This helped me overcome the understandable mental barriers around pain and guarding, and I was given a clear and structured recovery exercise plan to follow at home.

Mr George McKay

Orthopaedic Surgeon

I first saw Mr. McKay over three years ago for a disc issue that was causing significant sciatic symptoms, at which time I received a spinal injection. More recently, I returned to see him regarding a (suspected) cervical neck issue as well as ongoing back pain. On every occasion, Mr. McKay has been extremely professional and has taken the time to explain everything very clearly and thoroughly. He makes complex issues easy to understand, which is incredibly reassuring when dealing with spinal problems. I’ve always felt listened to and never rushed. It’s rare to find a specialist you can genuinely trust, and Mr. McKay is certainly one of them. I wouldn’t hesitate to recommend him to anyone seeking expert and compassionate spinal care.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

I was an online client. My first day and many following days, a laptop was placed somewhere (usually with a very minimal view of part of the room) whilst people in the room had a conversation (often it was staff as other patients had left the room/ spent a lot of time waiting for groups to start/ group leaders). Group timings etc weren't stuck to or structured and there seemed no consistency. The hardest part was having to have an 'assessment' i.e. go through my life background in detail (including trauma) a total of 5 times with different members of staff. I'm sorry to say (and likely it's different in person) but there didn't seem to be any genuine care whatsoever. It was a waste of time for me attending here sadly.

Spencer Private Hospital Canterbury

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

The physiotherapist seemed unconcerned by the pain I have been experiencing for nearly a year. He mentioned that I had full movement and so he was not concerned. He kept saying that he would not give me another steroid injection without acknowledging that I didn’t want one. He told me to do some exercises which he showed me how to do once and gave me no paperwork or YouTube link that might assist when I got home. I tried to ask how long I should wait before I made any further action and he said there is no more treatment. I felt like an inconvenience and wish I had gone somewhere else. I would never recommend anyone to see him again. He really made me feel small and insignificant.

Miss Mez Aref-Adib

Obstetrician & Gynaecologist

I highly recommend Miss Mez Aref-Adib. I’m 39 years old and had a 6 cm fibroid that caused heavy bleeding and severe pain. Dr. Aref-Adib performed my laparoscopic surgery and successfully removed all of the fibroids. She was extremely attentive to my condition after the surgery, followed up closely to make sure everything was going well, and was always available to answer any questions I had during recovery. Three months later, I feel so much better, and there is only a very faint mark left from the stitches on my abdomen. I highly recommend Dr. Aref-Adib—not only because she is highly skilled and professional, but also because she is genuinely kind, caring, and responsive.

Guy’s Assisted Conception Unit

Fertility Medicine, Obstetrics & Gynaecology, + 1 more

I've been trying to book an initial appointment for last two weeks. I've been emailed times slot for appointment but then we're told that the time slot was taken by another patient. I've called numerous times. But there is no one picking up the phone. Emails are not responded to in timely manner either. I don't know what to think of you're services and what your staff are like because you're team are not there to take calls or email back when we need them. Will you're doctors be the same? Would it be that difficult to get a consultation with them. I'm very disappointed with your reception staff!

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Incredibly long wait times, and very poor communication. Repeated requests for infiormation I've already given them and they kept changing which "portal" they wanted to use. The diagnoses for one condition came as an email, with no human touch, no next steps, no follow-up. Was just left to fend for myself. The diagnoses for the other condition was by video call, with a very disenterested practitioner who clearler didn't take on board the severity of my struggles.

Dr Efstathios Theodorou

Obstetrician & Gynaecologist

Some people change your life forever and Dr Theodorou was one of them. We cannot recommend Dr Theodorou enough. He is highly skilled, kind, and genuinely caring, always taking the time to support and reassure me with my treatments. Communication with Meghan was seamless and always helpful. Anyone on a fertility journey would be in the best possible hands we were fortunate to welcome two beautiful children under his care. May you be truly blessed in this lifetime

Mr Johan Witt

Orthopaedic Surgeon

My experience was fantastic, so much better than I could have hoped for. I had zero pain, zero swelling, zero bruising. My recovery has been very easy and I'm now walking all short journeys without crutches (after 6 weeks). I would recommend Mr Johan Witt 100% to anyone who needs a total hip replacement. Not alone is he an amazing surgeon but he has a calm, reassuring manner and an ability to communicate in simple language what the surgery will involve.

Mr Shamsi El Hasani

General Surgeon

I had received lots of information beforehand and felt confident that Mr El-Hasani was eminently qualified as he had been highly recommended to carry out the operation. On the day everything was fully explained by him and his staff. In particular the anaesthetist was very helpful, friendly and conference inspiring. Overall staff care was great and it felt like nothing was too much trouble and was carried out in a relaxed and friendly way.

Mr Yuvraj Agrawal

Orthopaedic Surgeon

Mr. Agrawal was professional and also open and friendly. He gave information in simple and clear terms and was open to discussion about my particular needs around my treatment. I had both hips replaced and recovered very well from both surgeries; my scars have healed very well. I would definitely ask for Mr. Agrawal again if I had any other orthopaedic issues, and I cannot recommend him highly enough.

Mr Ross McLean

Breast Surgeon

Mr McLean and his team at both Gateshead QE and Grindon were incredible. Fortunately I have had little cause to engage previously with surgeons, but Mr McLean's bedside manner and his dealings with me were amazing at a time when I was frightened, bewildered and uncertain of my future. He treated me as a person with feelings and not simply another random individual who needed his and his team's care.

Professor Richard Steeds

Cardiologist

I have spent years being referred and passed to numerous doctors in the private sector and NHS. After one visit with Dr Steeds, i had efficient tests and (finally) a diagnosis with clear directions. What a wealth of knowledge he has! I could not recommend a better cardiologist. Efficient and pleasant secretary who goes beyond her duties.. Highly recommend. I would not go to anyone else.

Loughview Health

General Practice (GP)

Dr Moore was absolutely so lovely and I felt confident with her. I am glad I made the appointment. It’s great to know I can get to see a GP quickly and not get stressed trying to get through on the phone to NHS GP. If I need to return I certainly will and would recommend Loughview Health to any of my family and friends.

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

My GP referred my to specialist as the wait to see a dermatologist on the NHS was nearly 2 years. Dr Ghazavi’s team responded to my email enquiry the same day and I was in the clinic within a week and on treatment. The continuity of care has been outstanding and I highly recommend the service his provides.

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

I needed an emergency implant appointment and was referred by my dentist. From receipt of referral through to treatment the whole team were superb. This is how you run a dental practice where everyone is so obviously part of team seeking to meet the patient's needs