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Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Vivek has been the face of Elanic for me. His patience and understanding along with knowledge and experience put you at ease after your first consultation. On the follow up visit with him - he’s ready and willing to carry out revision if needed without question. He as keen as the patient to get the finished result spot on The nursing staff are fantastic. Very welcoming and great at reassuring you. They can’t do enough. My only gripe was that nobody was able to give me any details after my op of the size of implant I received or how much fat was removed. I’m hoping to learn this today at my follow up phone call. This is my second procedure at Elanic and both times, I have found the admin side of things lets them down. Omissions/mistakes/non personalisation of documentation emailed for signature. Not taking into consideration distance to travel when allocating follow up appointments (evening appointments aren’t ideal when having to travel nearly 2 hours). Multiple texts arriving all at the same time with schedule of follow up appointments. Thankfully I scrolled up and saw that there were many messages and didn’t just read the last one sent. Very much feels like a “tick box” effort and not enough thought put into making things more customer friendly/professional. I would still choose a Elanic and wouldn’t hesitate recommending to others. The medical side of things is second to none.

Newmedica Bury St Edmunds

Ophthalmology

The whole Newmedica process is very impressive. If you find visits to your local hospital depressing, with a thousand corridors and lost souls wandering aimlessly; with long wait times, crumbling buildings and crowded car parks, then you are in for a very pleasant surprise. The staff are incredibly friendly and the procedure is streamlined and well thought through. And the premises are in excellent order with impressive hygiene standards. Everything is immaculately clean. Operationally, whether attending as a private patient or on the NHS, you will receive excellent care. Having never experienced a private/public enterprise before, I have to say I’m impressed. My recommendation? If advised by your doctor or optician that you need eye surgery, then ask to be referred to Newmedica. I realise this revue reads like a publicity handout, but they are GOOD. I had cataract operations on both eyes, which went extremely well. Meanwhile - for a close relative and for different reasons - I have to visit our local hospital on a fairly regular basis. The endless waits, the shuffling of humanity lost in endless corridors, the general poor maintenance of hospital infrastructure… it’s never an uplifting experience. It’s true that you will find good and dedicated staff wherever you go, but some have to perform in adversity, while others don’t. Newmedica is a world apart. Take your pick.

Dr Una Mujadzic

Dentist

I recently saw Dr. Una after suffering a snapped incisor and needing a back tooth removed, and I couldn’t be more grateful for her skill and care. The extraction was done gently and efficiently, with absolutely no discomfort — I felt completely at ease throughout the process. But the real transformation came with the composite restoration Dr. Una created for my damaged incisor. What had been a broken, uneven tooth is now perfectly shaped and naturally white — honestly even better than the original. Her attention to detail and artistry have completely restored my smile and confidence after the accident I had months ago. Dr. Una combines exceptional technical skill with genuine compassion and precision. I would recommend her to anyone seeking not just great dental treatment, but geniune care from an authentic top-tier dentist.

The Prostate Centre

Urology, Oncology

I am delighted with the whole experience around my journey from initial referral to Mr. Nair through the HoLep procedure and stay at the London Bridge Hospital and follow-up. I have been treated with courtesy and kindness . The process of pre-surgery checks and appointments has been efficient, well-communicated and all points of contact both friendly and helpful. Mr. Nair has been kind, reassuring and very clear in his descriptions of the various procedures open to me and the pros and cons of each. My stay in hospital was a pleasant as these things can be. I was treated with care and kindness by everyone. The procedure appears to have gone very well and I am making a very good recovery. Exceeding all expectations. I am very grateful indeed.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

I couldn’t find where I needed to go at first due to the CT scanner lorry being in front of the hospital sign and no other sign and map showing where the Spencer hospital was. When I did find it and after filling in my paperwork I had to go to the fracture clinic where my appointment was. There were no signs to say where to sit (a simple sign saying Spencer hospital patients please wait here would have helped). A lot of patients were wandering around aimlessly trying to work out where to go. It took those of us that had worked it out t tell them. I waited over half an hour for my appointment (I know things get behind and different patients need longer).

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

I've been really impressed at every single visit that I've made to Pure Sports Medicine at St Paul's. The front desk staff are very friendly and efficient and Courtney, the physio that I've been seeing, has worked really hard to get me back to a pain-free full range of motion after an injury. I'm not quite there yet and there's been ups and downs en route but Courtney has constantly adapted and I have full confidence that we'll get there. I've seen physios before but Courtney and the experience at PSM St Paul's has been head and shoulders above any treatment that I've had previously.

Mr Oliver Wiseman

Urologist

The facilities and staff at Bourne hall were exceptional and relaxed however still professional ,my initial consultation with Dr Wiseman at Nufield was conducted in the same manner and Dr wiseman was very personal informative and emphatic. The Anthetics team worked very well and even though there was a problem with my cannula they talked me through relaxing me and and working at the same time knowing they were under time pressure. The reception and nursing staff were great a good mix of professional attitude and personal care without being over the top.

Mr Jeremy Latham

Orthopaedic Surgeon

I was delighted with my consultation with Mr Jeremy Latham. I have spent quite a long time adrift in the National Health Service with uncertainty and continuous postponements and delays, which left me not only anxious but also worried about delays in addressing my condition. In just one consultation with Mr Latham, we have a high degree of certainty on a diagnosis and a clear action plan, which I can follow up on. It is a relief to have clarity and focus.

Harley Street Hearing

Audiology, Ear Care

Visited your clinic yesterday. Arrived about 10mins late (appointment was 2.30pm), rang to warn, telephone reply was calm and reassuring, Young lady in the clinic was very polite and friendly. Sorted the problem in about 10mins, everything calm and relaxed. Left ear-piece, the transparent part, was identified as faulty and needed to be posted off to Oticon, return expected in about a week's time. Reception and treatment faultless and very much appreciated.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had a fantastic perimenopause consultation with Dr. Colquhoun. She was the perfect combination of personable and professional — knowledgeable, kind, and easy to talk to. She created such a comfortable environment that even when my brain-fogged mind accidentally replaced “placebo” with “libido effect,” she didn’t miss a beat! I left the appointment feeling informed, reassured, and genuinely cared for. I can’t recommend Dr. Colquhoun highly enough.

Dr. Lauren Colquhoun

General Practitioner

I had a fantastic perimenopause consultation with Dr. Colquhoun. She was the perfect combination of personable and professional — knowledgeable, kind, and easy to talk to. She created such a comfortable environment that even when my brain-fogged mind accidentally replaced “placebo” with “libido effect,” she didn’t miss a beat! I left the appointment feeling informed, reassured, and genuinely cared for. I can’t recommend Dr. Colquhoun highly enough.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

On contacting the clinic we were offered an appointment the very same day. On arrival the receptionists were very helpful & friendly. With very little waiting time we saw the Doctor. She couldn’t have been more helpful & understanding with further treatment organised and confirmed by email the following day. The whole experience was a breath of fresh air & would highly recommend Well Life Clinic to anyone looking for an efficient service.

Ms Courtney Bisognin

Physiotherapist

Courtney has worked really hard to get me back to a pain-free full range of motion after an injury. I'm not quite there yet and there's been ups and downs en route but Courtney has constantly adapted and I have full confidence that we'll get there. I've seen physios before but Courtney and the overall experience at PSM St Paul's has been head and shoulders above any treatment that I've had previously.

Professor Dhanwant Gomez

General Surgeon

I recently attended a follow up appointment as a result of a post surgery issue that had developed following my laparoscopic cholecystectomy in January. Professor Gomez explained clearly what the issue was and reassured me that it would resolve soon. He treats you as an individual, with respect, and a cheerful and confident manner. I would not hesitate to contact him again, should the need arise.

Mr Ramsey Chammaa

Orthopaedic Surgeon

Mr Chammaa is very approachable and attentive to my concerns during the appointment. He is very thorough in explaining the possible cause of my current issue. Plans are clear, and easy access to bookings with follow ups and planned scan for investigation.

Dr Victoria Swale

Dermatologist

My consultation appointment was very positive. Dr Swale took the time to listen to my skin issues and background and put a treatment plan in place immediately. I could see an improvement after one/two days of using the prescribed medication.