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Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

had a right knee replacement with Mr. Sam Rajaratnam just over two weeks ago on 3rd November 2025, and what I had feared would be a difficult and painful operation turned out to be completely painless. Sam is extremely kind, patient and reassuring — perfect for someone as nervous as I was. I had delayed doing this surgery for a year and a half and even cancelled the operation twice before finally going through with it! Mr. Rajaratnam has built an outstanding team, including an exceptionally experienced anaesthetist, Dr. Barry Philips; a kind and highly competent nurse consultant, Ms. Christine Howis; and an excellent senior physiotherapist, Felicitas Gatti, who visits me at home to guide my post-operative exercises. I was also extremely impressed by all the medical staff at the Cleveland Clinic hospital, who provided exceptional care throughout my stay. Whilst at the Cleveland, Sam visited me daily, and even came in today after my staples were removed to check on my progress. Mr. Rajaratnam’s expertise is evident—he has performed over 7,000 knee replacements—and the level of care and support I received was extraordinary. I was expecting a significant increase in pain once the stronger medication stopped a week after surgery, but to my surprise, I remained completely pain-free. I am extremely grateful to Sam and his wonderful team. I’ll be back for my other knee as soon as I’m up and running again!

Loughview Health

General Practice (GP)

We travelled a long distance for a specialist blood test for my daughter, and I cannot express how grateful I am for the care we received here. Dr. Fiona Moore who looked after us was truly exceptional — so kind, patient, and deeply respectful with my child. She gave Madison all the time she needed to feel safe and ready, explained everything gently and clearly, and never applied any pressure. Her friendly, calm manner made an experience that could have been very stressful into something positive and manageable. The staff at the clinic were also wonderful — welcoming, understanding, and very supportive throughout our visit. Everyone treated us with kindness and professionalism, which made such a difference to our day. It’s rare to meet a doctor and team who combines such professional skill with genuine warmth and understanding, and we felt completely supported from beginning to end. We are so thankful for the way we were cared for, and would highly recommend this practice to anyone.

Living Mind

Psychiatry

I have been a patient since 2022 and always receive the best care from Dr. Sarkeel and the team at Living Mind. I have been diagnosed with resistant depression disorder and generalised anxiety disorder and had a recent dip on my mental health and requested urgent treatment. Dr. Sarkeel immediately moved my appointment to accommodate my needs to ensure that I had the appropriate care. Not only by being caring and treatment me with the upmost respect, but also by being one of my biggest cheerleaders and celebrating every milestone that achieve. This makes a huge difference finding the right level of support. You need to feel in a safe environment where you can open up as well as feel empowered - that's what you will find at Living Mind. The right balance so you can recover, build your resilience and if something goes wrong you have the right non judgmental environment to keep going, as this a normal part of the journey. Thanks Dr. Sarkeel and the team at Living Mind!

London Digestive Centre

Gastroenterology

The London Digestive Centre is in a great location, just off Bond Street, making it easy to access. The facility itself provides a comfortable and welcoming setting for patients, and they clearly have access to some of the best doctors, which gives you a lot of confidence in the care you receive. However, the reception experience could have been better. Both receptionists were on the phone when we arrived, and neither came off to assist us or book us in. This was disappointing, as it created unnecessary confusion, especially when time is tight. Ideally, there should be one receptionist dedicated to answering calls and another available to help patients checking in. In the end, we had to go straight to our appointment to avoid being late, and the consultant's secretary kindly stepped in to check us in. While the clinical care was excellent, improving the reception process would really elevate the overall patient experience.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I had a lumbar microdiscectomy at St Anthony’s and the care I received was exceptional from start to finish. The staff were incredibly kind, patient and attentive throughout my stay. In the post-operation recovery area, the Irish nurse who looked after me was especially wonderful. I’m so sorry I can’t remember her name — I was still a bit loopy after the anaesthetic — but she was unbelievably kind, gentle and reassuring at a moment when I really needed it. On the ward, Rose was also fantastic. She checked on me regularly, made sure I was comfortable, and was so warm and supportive. Her kindness made the first night after surgery much easier. Overall, the team at St Anthony’s made what could have been a very stressful experience feel calm and safe. I’m really grateful for the care I received and would highly recommend the hospital.

Moorfields Private Eye Hospital

Ophthalmology

My original appointment was with Mr Kamran Saha, as it was thought that I had a which Mr Saha confirmed it was not but rather a cyst. As this was not his expertise, he referred me to Miss Swan Kang who confirmed it was a cyst and arranged an excision. During the procedure Miss Kang noticed a second cyst next to the big one which she also removed and sent both off for biopsies. Amazingly 6 days later there are no visible signs of any incisions apart from some slight redness in the area. I am super happy with the results and grateful to Mr Saha for referring me to Miss Kang. I was also very impressed by Robyn for taking care of all the underlying preparations for both consultations and the minor op which took less than 2 days to complete!!! Kudos to Robyn for managing everything so swiftly and efficiently.

Mr James Young

Ophthalmologist

I recently underwent reconstructive surgery, and I couldn’t be happier with the entire experience. From start to finish, everything exceeded my expectations. Mr Young was incredibly skilled, attentive, and reassuring, and the whole medical team made me feel comfortable and confident throughout the process. The results are truly amazing — even better than I imagined. My recovery has been smooth, and I’m grateful for the care and professionalism I received at every stage. This surgery has made such a positive difference in my life, and I’m thankful for the outstanding work that was done. I highly recommend Mr Young and his team to anyone considering reconstructive surgery. Their expertise, compassion, and dedication are exceptional. Thank you.

Nightingale Hospital

Nursing, Nutrition, + 2 more

I loved the day staff. Ikram and Sennecca treated me with such kindness and so much support. I unfortunately was discharged after a week as I have other issues that need addressing before I am able to continue the treatment. The night staff in my experience have not been very attentive to my distress. As nights are the hardest time for me this was quite a big issue for me. Dr Veale is great and really knows what he is talking about. The rooms feel like a hotel and the program is scary but excellent here. Food is another issue for me and the kitchen are very accommodating to needs but the general menu is very eclectic. Overall I would say this is a very good hospital and I've seen patients with real change here.

Spire Leicester Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 3 more

I recently had surgery at Spire Leicester Hospital. The medical staff were amazing, friendly, informative and they really helped put me at ease throughout my stay. However, the administrative side needs be improved, as it took several weeks of chasing before I finally received my booking confirmation. Additionally, after my large open inguinal hernia operation, I was discharged without being offered a wheelchair and had to walk down from the second floor to leave the hospital, which was difficult so soon after surgery. Overall, excellent clinical care, but room for improvement in administration and patient support on discharge.

Professor Richard Field

Orthopaedic Surgeon

It’s always good to talk to Professor Field. He explained the process of fitting my hip replacement clearly and I saw an X-ray of my hip with the implant in place. He explained that new bone would grow round the ball. I have had no problems at all with my new hip replacement. Professor Field was happy with my movement in the joint and my walking. I am happy too. He is always happy to answer questions and it’s a pleasure to see him. I am going for a final check in 6 months. Already my hip feels very good and I am walking well. This is marvellous after a year of pain, frustration and depression.

Dr Bjorn Thomas

Dermatologist

There are doctors you visit for solutions and then there are the rare ones who leave you feeling like a better version of yourself simply for having met them. Dr. Thomas is very much the latter. He listens fully, without rushing. Explains clearly, without condescension. His presence is both grounded and quietly reassuring, the kind that makes you exhale without realising you were holding your breath. I left feeling like I’d been treated as a whole person, not just a case. Genuinely cared for, deeply at ease and the issue that brought me in was fully resolved. Highly recommended.

Mr Matthew Perry

Urologist

Matthew Perry is an exceptional surgeon and consultant. Everything was fully explained before my operation and found him very patient and informative. Most importantly, the outcome post operation has led me to be back to normal duties after just 1 to 2 weeks. I feel full of confidence that my treatment means I have rid of my prostate cancer and look forward to living a healthy and prosperous life. My wife and I cannot thank Mr Perry and his PA, Hazel enough for the care and treatment that I have been given. I truly have been saved and with no nerve loss or any urinal issues.

Mr Tom Jordan

Osteopath

I've been struggling with migraines and persistent neck pain for years, and working with Tom Jordan has been genuinely life-changing. From the very first session, Tom took the time to understand my symptoms, explain what was going on, and tailor the treatment to what my body neeed. My migraines have reduced significantly, and the tension in my neck is finally under control. The clinic environment is clam and welcoming, and the care feels both expert and personalised. I highly recommend Tom to anyone dealing with chronic pain.

Dr Dennis Barnes

Diabetes & Endocrinology Specialist

I’ve received exceptional care from Dr Barnes. He has a calm, steady way of working and a clear ability to understand the situation quickly, while still taking time to explore everything fully. His explanations are clear, never overwhelming, and you leave feeling informed, reassured and genuinely well looked after. It’s rare to find that level of expertise paired with such thoughtful attention. Nancy has also been excellent — organised, kind and consistently helpful, making everything run smoothly from start to finish.

Dr Arani Sridhar

Paediatrician

What can I say. Dr Sridhar is absolutely amazing. He listens to everything you say, lets you ask any questions you may have and gives you the time to understand and process everything. My little boy absolutely loves him. Dr Sridhar has really looked after my son and made sure the whole family was supported during a very challenging time . He prescribed the right medication that my son needed and given my son his life back. We will always be grateful to Dr Sridhar. He is somewhat of a super hero in our household!

Mr Hisham Osman

General Surgeon

I am incredibly grateful to Mr Osman for quite literally saving my life. He not only removed my cancer with exceptional skill but has continued to support me every year since. He consistently goes above and beyond, always making time to check that I’m doing well and never making anything feel like too much trouble. His care, compassion, and dedication have made an enormous difference to my life, and I cannot thank him enough.