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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The appointment with the specialist gastroenterologist and blood test, reception, bookings etc was fine, no wait, quick, efficient and friendly. All very good. The MRI was another story. I have shared my feedback with the experience team. See below. How are your staff performing procedures on patients trained? The team I was handed over looked more like students under training with no supervision, it was scary to be left alone with them for an MRI. Are you cutting costs so that no doctors are available on the day of my procedure? I have been better taken care of by the NHS ! I have just had the worst experience for what should have been a simple MRI procedure. The team I was handed to were unable to find a suitable vein to perform the dye injection. They tried several times, I asked to call someone else to try, the man who arrived didn't manage either and it was even more painful, they ended up harming both my arms. There were no doctors available. I insisted to see one. They said we could maybe do the MRI without the dye solution injected in my arms. They asked me what I wanted to do?! I replied I was not a doctor and the decision was not with me as I have no idea what it involves. Finally after waiting for over 20mins in a freezing room, with just a light layer to cover me, a doctor arrived. He said we shouldn't do an MRI without injecting the dye solution. Eventually he managed to do the needle procedure very well and easily and it was not painful at all. He left straight after. The MRI happened but no explanation was given to me by the team, who looked more like "in learning students with no supervision", I just prayed they actually knew what they were doing but I was very doubtful... no feedback on how it went, how long left during the MRI, when the results would be coming etc. I had MRIs with HCA in the past, a totally different experience. Doctors seem to be good at Cleveland but the staff I met yesterday was undertrained and there is obviously a management / administration problem. NHS does better on some instances. We pay a fortune for these types of clinics, this is shocking. I will never trust this place for any further procedures handling my health and body.

Thompson & Hardwick Optometrists

Audiology, Ophthalmology, + 1 more

Truly Exceptional After experiencing pain from my new hospital contact lenses I was able to book an appointment with Drew far sooner than my Hospital would see me. Drew very quickly determined that ill-fitting lenses were causing Conjunctival Prolapse and advised how best to proceed. Essentially the lenses used by my Hospital were not appropriate for my eyes and, since the Hospital will not use alternative lenses, Drew was able to fit and supply better lenses. These new contact lenses give excellent vision and comfort, even though I have a particular eye condition which makes it very difficult to fit contacts, despite lenses being the only solution for me. Thank you Drew and Team!

Dr Jonathan Behar

Cardiologist

Dr Behar saw my mother in 2024. This second consultation in November 2025 followed a hospital admission in the cardiology ward. The symptoms were dizziness, palpitations, chest tightness and headaches. Dr Behar identified possible causes and a management strategy in the community with the aim of maintaining independence. He is highly skilled in conveying medical terminology in clear and easy to follow manner. We found him to be reassuring; he provided evidence based recommendations. Dr Behar was patient focused throughout the consultation. He maintained eye contact, heard our concerns and provided a way forward for the future. I highly recommend Dr Behar.

Ms Miriam Kate Green

Physiotherapist

Miriam is an absolute legend. I went to GP to check on my pelvic floor health after birth, unfortunately, they would not give you a full assessment about potential prolapse problems, they advised me to do pelvic floor exercises religiously right after few weeks of birth- which was the worse advice as it has caused tension around my pelvic floor area. then I went to Miriam, she provided me with 360 check up and told me the reason behind my issues and has given me clear advice on what to do next until our next appointment. If you are also experiencing the same, absolutely pay her a visit.

Mr Andrew Renwick

General Surgeon

My treatment was to repair a very large inguinal hernia. This was the first surgery I have had and I was very nervous. At my pre-operative assessment, Mr Renwick talked me through the surgical options and put me completely at ease. We agree on a T2001 Robotic Repair. The procedure was carried out on October 21st and Mr Renwick and his staff were were exemplary. The surgery went well and six weeks later I have just has my post-operative consultation. I had a couple of questions about the impact of the surgery and resuming exercise. I could not be happier with the treatment I received.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

The doctor was really rude and unprofessional about other members of staff to me. He also didn't check that I'd received appropriate amount of anaesthetic before doing the procedure leaving me in an unacceptable amount of pain for which he didn't apologise or check to see if I was ok. He also tried to do the procedure on the wrong eye and after checking the eye he could see where I'd had a previous procedure and said, "At least I can see you're not lying". I do not want this awful man near me ever again.

Dr Keith Duncan

Obstetrician & Gynaecologist

Dr Duncan is an excellent obstetrician. He guided me through my entire pregnancy and delivered my baby with the upmost care. He was always available to address any concerns and questions I had during my pregnancy and treated me with compassion and respect. He has professional bedside manner and a wealth of knowledge in his field. It was a pleasure being under Dr Duncan’s care. His team at the practice are friendly, kind and considerate. I highly recommend Dr Duncan.

Mrs Melanie Cullis

Acupuncturist

Having acupuncture with Melanie has been transformative for my TTC journey after recurrent miscarriage. From the very first session I felt safe and welcomed. The infertility and pregnancy loss world can be intimidating and punishing at times, and very often you are made to feel like you are not 'doing enough' or 'should be doing more' and I'm so glad I never felt this vibe from Melanie. Her support goes beyond an acupuncture session and is so holistic and caring.

HCA Healthcare UK The Harley Street Clinic

Gastroenterology, Obstetrics & Gynaecology, + 9 more

Couldn't praise Mr Tang anymore. From the moment I met him, kind, knowledgeable, calm, and I felt at ease even though I ripped my bicep less than a day before meeting him and was in a serious amount of pain. There wasn't a question he couldn't answer, and the surgery was as painless as it could have been. He did say he has never seen a bicep recover so quickly, which I am very proud of; however, I think that was more him than me. Thank you again.

Mr Shehzaad Khan

Orthopaedic Surgeon

Dr. Khan operated my knee. It was a difficult procedure as it involved a multi ligament injury and a meniscus tear. 16 months post operation I went back to play football. Mr. Kahn is very supportive and provides planned follow ups to keep track of progress. In my last visit Mr. Kahn decided to see me again in 6 months to assess the overall recovery and decide whether or not take further action as there are still some minor issues with the knee.

Mr Michael Adamczyk

Obstetrician & Gynaecologist

Mr adamczyk and his team have been amazing. the day of my operation I felt so at ease being given all the information I needed to know about my procedure before had and once I was out of surgery he came to my bed side to inform me of how the procedure went. I’ve since then been in contact with the secretary and nurse and today see Michael and they’ve all been approachable and professional when answering my queries

Mr Ashutosh Tandon

General Surgeon

Really happy with all the treatment that I've received from Mr Tandon from the early consultations to the endoscopy pre surgery and eventually him performing my nissen fundoplication surgery too, which has gone as perfect as it can do I'm really happy with how everything has turned out, I've been well informed through every single step and felt at ease with no worries at all throughout.

Excellent team . Everyone is so welcoming, warm and professional. Timing is perfect, all doctors, nurses and staff are wonderful. I especially would like to thank Alex Olayo, the exceptional and wonderful nurse: she was with me every step of the way to recovery. Always keen to help, warm, supportive and caring. She made it all so much easier for me.

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

I was very impressed with the friendliness and welcome received by the reception staff. The dental team explained the treatment plan clearly. They were very professional and skilled as they did an amazing job with my surgery. I hardly felt any pain and I am healing very quickly. Highly recommend the Kelso team!

Loughview Health

General Practice (GP)

Very welcoming offered a cup of tea at arrival. Dermot was very good at explaining my condition and took time to listen to what I said. Made to feel comfortable and at ease. Received full details of blood test within 24 hours.Good to be able to speak to a doctor. Well worth the visit.

LycaHealth Orpington

Endocrinology & Diabetes, General (Internal) Medicine, + 6 more

Excellent Miss Hanna is the best there is. Highly recommended by friends and the wider female community. Everyone you speak to knows someone who has seen her or have seen her themselves.. She is well known in the bromley area as the go to gynaecologist. Her experience is vast.