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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Dr Sudipta Sen

Paediatrician

I have seen Dr Sudip Sen twice with my seven-year-old son, who has autism and ADHD, and I can honestly say she is one of the best neurodevelopmental doctors I have met on our journey. Dr Sen is exceptionally thoughtful, caring, and considerate. She takes the time to truly understand the child in front of her, rather than rushing to conclusions. Her approach feels calm, measured, and deeply informed, which as a parent makes an enormous difference. I always felt listened to, supported, and reassured, even when navigating complex or difficult decisions. What stands out most is her genuine care. She is not only clinically thorough, but also warm and compassionate. She explains things clearly, considers the wider picture, and makes you feel that you are not alone in the process. As a parent, that level of support is invaluable. I am incredibly grateful to have found Dr Sen and would highly recommend her to any family seeking thoughtful, empathetic, and expert neurodevelopmental care.

Dr. Adnan Darr

ENT Surgeon

We wanted to express our heartfelt gratitude for the exceptional care Dr Darr provided to our daughter during her treatment for orbital cellulitis. Dr Darr's decision to perform the complex sinus drainage surgery the way he did, despite it being more complicated, showed great skill and consideration for her long-term health. His ability to explain everything clearly, both before and after the surgery, put both our daughter and us at ease. Dr Darr's bedside manner was outstanding - he took the time to reassure us, answer all our questions, and explain the procedure in a way our teenager could understand. We particularly appreciated him coming out to update us after surgery and the thorough post-op appointment where he went through everything in detail. Dr Darr's professionalism, expertise, and kindness throughout have made a really tough time easier for us. Thank you for using your skills to make the best decision for our daughter's health.

UK Vein Clinic - Manchester

Vascular Surgery

After trying to get my varicose veins sorted for years, (and unfortunately them getting worse over those years) I finally decided to get treatment from UK Vein Clinic in Manchester. I have had both legs treated using both ablation and foam therapy. The whole process was fantastic. I was treated so kindly by my Dr and the lovely nurses. They explained everything and took great care of me, ensuring I was comfortable. The process was very quick and I felt little discomfort. I was informed of everything happening and lots of aftercare tips. I am so glad that I chose UK Vein Clinic for treatment, their care has been fantastic right from booking a consultation to now, just after treatment. I’m still in my stockings but I am looking forward to the progress over the next few months. Thank you so much.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

I was an online client. My first day and many following days, a laptop was placed somewhere (usually with a very minimal view of part of the room) whilst people in the room had a conversation (often it was staff as other patients had left the room/ spent a lot of time waiting for groups to start/ group leaders). Group timings etc weren't stuck to or structured and there seemed no consistency. The hardest part was having to have an 'assessment' i.e. go through my life background in detail (including trauma) a total of 5 times with different members of staff. I'm sorry to say (and likely it's different in person) but there didn't seem to be any genuine care whatsoever. It was a waste of time for me attending here sadly.

Guy’s Assisted Conception Unit

Fertility Medicine, Obstetrics & Gynaecology, + 1 more

I've been trying to book an initial appointment for last two weeks. I've been emailed times slot for appointment but then we're told that the time slot was taken by another patient. I've called numerous times. But there is no one picking up the phone. Emails are not responded to in timely manner either. I don't know what to think of you're services and what your staff are like because you're team are not there to take calls or email back when we need them. Will you're doctors be the same? Would it be that difficult to get a consultation with them. I'm very disappointed with your reception staff!

Mr Sinan Barazi

Neurosurgeon

Haaving had a miserable time, on and off for some thirty years(and especially in the twlvelve months to my first meeting with Mr. Barazi). Thisiafrom Trigeminal Neuralgia.. He found a mechanism to relieve my symptoms immediately and I have been free of pain for just about a year now. This is both a wonderful relief and release. I shall be grateful for as long as I last! His manner is enthusiastic and engaging and plainly interested in awide range of subjects. Once fully recovered, I am sure I shall miss our conversations and h9is ministration. I offer hi m my sincere thanks. Roland S

Ringway Dental Cheadle

Dentistry

Both occasions on visiting the practice have been fantastic. Having a fear of the dentist isn’t great, but the reassurance from the staff is absolutely second to none. Talking through the steps to give you an indication of what’s going on etc. checking in constantly to make sure everything is ok with the procedure taking place! The staff are professional and very friendly, the practice is probably one of the best I’ve ever visited. It doesn’t have a normal sterile dentist feel to it! Again a great experience for someone who isn’t particularly keen on visiting the dentist.

Castle Craig Hospital

Psychiatry, Psychotherapy

I was really happy that I chose to go to Castle Craig. It was my first time in Scotland, coming from London I was a bit nervous about what would happen but the admissions team and Justine in particular were extremely reasurring. The cleaning staff are always around, making sure everything is spotless and the therapists were so impressive and dedicated. I left after six weeks feeling like a new person with a sense of purpose in life. I can't thank everyone at Castle Craig enough!

Nuffield Health Leeds Hospital

Orthopaedic Surgery, Allergy Medicine, + 26 more

Very good ,only thing is after surgery and just before final appointment I was asked for my bank details I had paid everything last Nov a month before my surgery they agreed everything was paid but wanted to have a bank card on record ,Why ? I was asked again when I went to see mr smith for my final check up ,absolutely no need if front of other people when I didn't owe anything it made me feel like I owed something even though she said it was a token just to have it on record

Mr Kanai Garala

Orthopaedic Surgeon

This has been a life recovering experience for me. Mr Garala was optimistic about what I would be capable to do before the operation. He has been patient centred and informative throughout. Post operatively he saw me after the operation three times. He showed me my xray. I am thrilled with the outcome and revovery thanks to his skiills as a surgeon. I would highly recvonend him to friends and fsmily. Thank you to him and all the team for a great experience

Mr Tony Nargol

Orthopaedic Surgeon

I Had A Partial knee replacement at Nuffield Mr Nargol did operation i can only say I have been very impressed I was only in hospital over night I listened to what I was told followed all instructions /dos and don’t did exercise and 6 weeks later I’m walking with out any crutches or stick. Only take paracetamol when I need it which is usually at night but even that is getting less and less So pleased I had the operation

Miss Carina Johnsone-Ayliffe put me at ease throughout the consultation process and told me exactly about the procedure, side effects and considerations that I should take. She had a good bedside manner and kept me informed throughout my treatment. She was also very efficient with her written correspondence. All in all, I'm very happy with the treatment that Miss Johnsone-Ayliffe gave me.

Dr Rory O'Connor

Oral & Maxillofacial Surgeon

Dr O’Connor seems to genuinely want what is best for his patients and thus I trust his decision making and expertise. I never leave feeling gaslit or glazed over. He views things holistically and adopts an approach based on the patient as a whole. This is refreshing and makes seeking quality care outside of the NHS worth it. I have been satisfied with my consultations. Many thanks

Dr Amin Karim

Dermatologist

My experience with Dr Karim far exceeded my expectations he made me feel very comfortable with a very welcoming and calming demeanour and extremely thorough. I felt very confident in his diagnosis and proposed treatment. He also looked at a lesion i was concerned about for which I am very grateful as it needs further investigation which Dr Karim has made arrangements for.

Mourne Private Clinic

Dietetics, Imaging (Scans), + 3 more

As a facility in Newry we as residents are privileged to have such a facility as this in our area Truly professional from reception to ultra sound room State of the art and really wonderful radiologists Couldn't recommend it highly enough 5 star experience and a special thanks to the elegant helpful and accomodating Syd at reception