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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

Spire St Anthony's Hospital

Allergy Medicine, Cardiology, + 21 more

I received warm, well informed professional attention throughout my care at St Anthony's Hospital; from outpatients through to discharge. The room was clean, well heated and ventilated, equipment checked and the armchairs comfortable. The unit was quiet. Nursing staff answered call bells promptly and with kindness and a smile. No request was considered a problem. Their level of knowledge and professionalism was excellent along with the standard of care. Physiotherapy care was also excellent and given with respect to my individual needs. Recovery staff were informative and reassuring. Excellent care there too. I include catering staff who also took care in their work. A few glitches with the electronics on the bed and the new bathroom which received prompt attention - the unit has been recently renovated.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had a total knee replacement and from start to present, I have been treated amazingly. All staff are amazing and simply brilliant at their job and in particular care of patients. Special mention to Salmon (Sal) who looked after me on the day post operation. he was superb, so helpful and patient. The team that looked after me immediately post op, were terrific, so kind and understanding. Mr Gillespie's pre-operating team were so reassuring especially when I was so nervous regarding the spinal block. Thank you to everyone for such superb care and attention. Although I was in tremendous pain post op, I can now reflect and appreciate who well I was looked after and especially the individual care and attention displayed by the team - very simply 'thank you'

Mr Tamer Sweed

Orthopaedic Surgeon

I honestly can’t thank Mr Sweed enough for everything he’s done for me. From the very first appointment, he made me feel calm, listened to, and completely confident in the process. He explained everything clearly and never made me feel rushed or unsure. The surgery went perfectly, and my recovery so far has been better than I ever expected. What really stood out was how reassuring and encouraging he’s been — not just fixing my knee, but also giving me the belief that I can get back to my best again. That confidence means everything during rehab. He’s an incredible surgeon and a genuinely caring person. I feel very lucky to have been under his care and I’ll always be grateful. I couldn’t recommend him highly enough to anyone facing ACL surgery.

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

I saw Alex Townsend for a running injury on my foot/ankle via Bupa. He was very professional, provided great care, and was excellent at communicating his thought process as he inspected my injury. He was efficient and determined in getting me the necessary follow ups booked timely when I told him I had an upcoming race. He referred me to Dr. Burdon who was also very professional and provided great care. After our follow up, Alex provided me with useful training resources for foot taping and running. He performed walking and running gait analysis on me. It was insightful to hear his analysis, and it formed the basis for him to refer me for additional foot physio appointments to strengthen my foot and minimize chance of future injuries.

Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

Arrived at diagnostics centre and was just expecting a consultation with a further appointment for procedure was feel anxious but was made to feel welcomed and reassured by all receptionist was really pleasant as was my nurse Eileen I believe her name to be. I then met Mr Muen who was very polite, reassuring and empathetic. To my surprise my procedure was carried out within this appointment saving me further anxieties, travel and time. I was absolutely taken back by the complete professionalism of all at Kingsbridge Thank you from an extremely happy patient.

The Bluebird Centre

Nutrition, Psychology

I really value the support that I received from Maja - the use of an app to track my progress and receive regular feedback and prompts in between appointments was novel to me but proved to be a very valuable resource. Maja had a kind and sensible approach, gradually implementing new steps and challenges in a way that felt achievable and I have been able to relax around food and enjoy food again much quicker than I expected. Thank you.

Dr. Hannah Healy

General Practitioner

The set up of the video call went smoothly,, I find it very easy to talk and share my feelings with Hannah. She has been very thorough with all the symptoms I went to her for. I am feeling the use of Flow is beginning to help me in a subtle way, beginning to get a little more confidence in doing things joined a Pilates class and swimming. I like having the backup and feel very comfortable to get in touch with Hannah.

Harley Street Hearing

Audiology, Ear Care

The whole experience of phoning first thing in the morning to make an appointment to have my earwax removel - through to later in morning when it was carried out felt like a “model” experience in care. My audiologist was patient, explained the process and worked efficiently to remove all the wax bringing much needed relief. She also gave me advice on oiling my ear to help the wax dispersal in future.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

This was my first treatment session with Mr Raf Niziol and from the outset he was warm, helpful, personable and kind. His friendly demeanour immediately put me at ease and he was patient and understanding. He explained everything clearly and thoroughly and also gave plenty of space for me to share my own thoughts and ask questions. I will be switching to Mr Niziol for all future and ongoing treatment.

Miss Hala Ali

Ophthalmologist

I had collagen cross-linking done by Dr Hala Ali, and the experience was excellent. Dr Hala Ali was kind, professional, and made me feel completely at ease throughout the procedure. Everything was explained clearly, the treatment went smoothly, and my recovery has been great. I’m very happy with the results and highly recommend Dr Hala Ali

Mr Satya Naique

Orthopaedic Surgeon

I had a hip replacement. Everything about my experience was great. Mr Naique explained everything beforehand and answered all my questions. The procedure went smoothly and my recovery has been swifter than I expected . I have been delighted by the whole experience and cannot fault any part of it.

Mr Hisham Osman

General Surgeon

Throughout the process both before and after surgery Mr Osman provided information and support. Thank you Mr Osman, I appreciated both how delivered the diagnosis, explained the procedure and reasoning. I felt more able to cope with my journey and les fearful after the appointments.

Mr Metin Nizamoglu

Plastic Surgeon

Every visit with Metin regarding my breast reduction was amazing! He explains everything very clearly and has no issue answering your questions so you’re as comfortable as possible. Very reassuring and calming! I absolutely love my results, it has changed my life completely!

Mr Shahab Khan

General Surgeon

Shad Khan is an excellent surgeon with a pragmatic approach who communicates well throughout the process; from pre-operative assessment to post surgical review. No wasted time, no unnecessary appraisals - efficiently delivering the required intervention with a reassuring style.

Mr Rakesh Choudhary

Orthopaedic Surgeon

I had arthritis of right hip which was impinging, restricting movement and causing pain. The hip arthroplasty operation which almost immediately led to increase in movement and reduction in pain. Immedite post operatively it was painful but after two weeks it was great