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Vision Scotland Edinburgh

Ophthalmology, Optometry

I have been very happy with my overall experience at Vision Scotland Edinburgh. The staff were both friendly and professional. I was well informed regarding my choices and the procedure. I have been thrilled with the result of the cataract surgery. I was given an appointment very soon after the referral. I would however like to let you know how I felt the experience on the day of the operation could have been improved. Firstly I was not sent the Post Op information which would have been most helpful to read before the procedure. Secondly I got very cold in theatre and was given a blanket but it did take me ages to warm up. It would have been better to have been given a blanket before the procedure started. There is a lot of cold water being used which does add to the chill. Thirdly I was not told to bring sunglasses for the journey home or to bring analogies both of which I would very much appreciated as I lived over a hour away. On the journey home I became extremely uncomfortable. Finally the roof of my mouth and tongue got a little burnt I think by the coffee as they must have been a little bit anaesthetised still when I had the coffee. The coffee however i have to say was absolutely welcome and the best thing along with the toasted teacake. I found it very reassuring to have a telephone number to call which I did use. I also very much appreciate the phone call from the nurse a couple of days post op. I hope you find the above comments of use. I do not wish to criticise as overall it was an extremely good experience and I would and have already recommended Vision Scotland. ( I did tell my neighbour to ask for a blanket!)

Skylight Psychiatry

Psychiatry

Both of my clinicians were friendly and professional. In particular, Hannah Geary was excellent - reading my report from her, I felt she really listened and understood my situation and experiences. A few negative points: I arrived around 5-10 minutes early for my in-person appointment and no one from Skylight was listed on the outside of the clinic. I tried to speak to someone else on the buzzer list, but they couldn't help. I then rang the Skylight number and got an answer machine. Only then did my clinician arrive - he said he didn't know my appointment was at 9.30am as he never does appointments that early. This was an unnecessarily stressful experience, and when relaying this to Hannah Geary, she asked for my permission to escalate this. The wait time on communication was much longer than I would have expected. My report was also delayed because my early developmental questionnaire was somehow not linked to my profile. I received initial emails saying everything was complete in October, but then the eight-week timeline passed and I had to chase up. Had someone contacted me earlier to say there was a problem (which was easily rectified), I would not have had to wait an extra month to get my final report. I also haven't received confirmation that my request for extra sessions has been acknowledged and a rough timeline for these, so will follow up on email.

Professor Alwyn D'Souza

ENT Surgeon

I recently had a rhinoplasty and septum correction procedure with Dr Alwyn D’Souza. I liked his calm and reassuring energy from the first consultation - he didn’t try to show off, he listened to what I said, and he offered his view on what he thought was the best outcome for me based on my facial features and proportions. In the end, he and his team overdelivered. Not only did they offer me a revision surgery at a decreased cost when I had a self inflicted trauma after the original surgery (yes, it was incredibly stupid of me, won’t bore you with details, but post surgery care is extremely important! 😅). But importantly, Dr D’Souza achieved a beautiful straight nose which fits my face perfectly - and importantly, feels very me. Nothing drastically changed, but was only skilfully enhanced. Dr D’Souza is a true artist at what he does, and his attention to detail is just impressive. He is also an incredibly humble and kind person, and a pleasure to work with. So are his team, Karen and Chelsea - true professionals who have been so very helpful during the period leading up to and after the surgery. Highly recommend!

Mr Gordon Muir

Urologist

My experience was very positive and I was given very clear information on the procedures that would deal with my particular very chronic symptoms which had affected the quality of my life very badly over several years.My GP was helpful and we tried several different medications which did not deal with my symptoms and caused worrying side effect. Following my consultation with Mr Muir I decided to go ahead with the procedure which was straight forward and was moderately uncomfortable for 2/3 days and not particularly painful. Recovery for me was very quick and I followed the information and advice given to me from the team. There are follow appointments to ensure that recovery is progressing as it should. I wish I had the treatment earlier and the quality of my life has changed for the better in so many ways.

Mr Edward Pringle

Ophthalmologist

I was seen by Mr Pringle this afternoon, for nearly half an hour. From the outset his attitude was one of calm professionalism. He took great care to explain to me in layman's language what the problem was with my left eye. He employed several complex-looking machines with which to examine the eye, and was comfortingly expert in the way that he described exactly what he was doing at each juncture. He seemed to understand my nervousness at having large machines very close to my injured and vulnerable eye. He was able to put me at my ease; and, he managed to keep me at my ease - which for a nervous soul like me, was just so important. At the end of the session I felt I knew what my problem was, and I understood what the prognosis and the likely timescale were. In conclusion, I can't rate Mr Pringle too highly.

Dr Farah Rehman

Oncologist

Dr Farah Rehman is unquestionably an expert in her field. She is a compassionate, understanding, and highly skilled professional who has consistently listened to my concerns, as I have been her patient for many years. She always provides a clear, actionable plan that instils complete confidence in my care. She consistently takes the time to explain all treatment options clearly, ensuring I feel secure and well cared for. Dr Rehman listens carefully and communicates very effectively. Based on my personal experience, she is highly empathetic and treats her patients holistically with full support. I am incredibly fortunate to have her as my oncologist and deeply grateful for her care.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

This was my second visit to this hospital,and as it was on the 1st visit,I can only add praise on the staff,nurses consultants,seating area with coffee machine,the receptionist was so polite and helpful as well as being friendly and smiling.It was comfortably warm on a cold day,always a nervous person even for an xray.but left the hospital with all the information I needed,and feeling calm and confident on my visit. Must add that Mr Richard Slack is a very approachable person that put me imediately at my ease.and answered all my concerns very confidently,with a very caring side also,I wish I could use those hospital for all my health issues,100%! Thankyou.

Dr Krishna Jada

Paediatrician

Honestly, it was an amazing experience from start to finish. Everyone I spoke to was incredibly friendly and efficient, and the attention to detail really stood out. The clinic is thoughtfully designed to appeal to all ages — my 8-year-old was quite apprehensive beforehand but ran straight in as soon as she spotted the Rubik’s cubes. The doctor was warm and approachable, and I was genuinely surprised to receive his report within just a few hours of the appointment. I’ve been to private clinics before, but nothing has compared to this level of care. Even being asked for feedback shows how much thought and consideration goes into Kidswell Health.

The National Heart Clinic

Cardiology

Dr Lo Monaco places empathy at the heart of his practice. He sees you as a fellow human first and has the soul whispering skill of knowing intuitively how to put you at ease. This is combined with exceptional domain expertise in cardiology. He cheerfully communicates this expertise with authority and compassion. In each of our consultations, I have felt seen, heard and loved. When you realise you have a heart problem, the anxiety can become immense and make matters worse. Hand on heart, Dr Lo Monaco has not only shown me a path to improved heart health but also from day one removed the fear from the process. Thank you Doctor.

The London Clinic

Geriatric Medicine, Haematology, + 13 more

had a fantastic experience at The London Clinic. The staff were warm, professional, and incredibly attentive from start to finish. The facilities are spotless and very comfortable, which made the whole process much easier. I underwent a gastroscopy and colonoscopy here, and everything was handled smoothly and with great care. The nursing team were especially kind and reassuring throughout. The London Clinic is exceptionally well‑organised, and the level of patient care is truly outstanding. I would highly recommend it to anyone looking for high‑quality medical treatment in a supportive environment.

Dr. Abdul Ashish

General (Internal) Medicine

Dr Abdul Ashish has cared for me for over 12 months and has been outstanding throughout my treatment. He is highly skilled and extremely knowledgeable, and has played a key role in my diagnosis and ongoing management of bronchiectasis and asthma. He has a lovely manner — always clear, kind, and considerate — and takes the time to listen, answer questions, and put me completely at ease. Each appointment ends with a clear and well-thought-out management plan, which gives me real confidence between reviews. Dr Ashish is an excellent consultant and I would not hesitate to highly recommend him. Thank you.

Mrs Anita Paul

Ophthalmologist

The whole process from consultation to operation was excellent. I was well informed about the procedure and felt at ease on the day of my operation due to knowledgable caring staff. At all stages communication was superb. The procedure was very successful and has totally improved my quality of life allowing me to enjoy many things including 2 of my passions reading and sewing with my improved sight. During the operation I was constantly reassured and spoken to about what was happening and where to look. I really liked this and felt included in my treatment. Aftercare was also explained thoroughly.

London Bridge Sports Medicine

Sports & Exercise Medicine

Staff at both the receptions were welcoming , No waiting time . Saw the specialist regarding ongoing issues with my knees and toes, and the he was extremely helpful and informative. He took the time to clearly explain what was happening, walking me through the MRI images in a way that was easy to understand. All available options were discussed thoroughly, including injections and physiotherapy, and I felt fully informed throughout the appointment. . Overall, a very positive and supportive experience.

London Digestive Centre

Gastroenterology

I found the reception at ground floor level the only weakness as I was left standing feeling a bit aimless when no one else was at the desk and also I reported someone had been sick in a toilet sink and I was just letting them know, whilst I did not want gratitude for reporting it some greater acknowledgement and action might have been expected. Anyway most importantly Dr Woodland receptionist area and staff on his floor were excellent as they were for Dr Power.

Mr Andraay Leung

Orthopaedic Surgeon

Mr Leung was professional and very clear in explaining the issues and finding. I will not hesitate to recommend him and Harborne Clinic to any of my friends for any Ortho issue. I was very impressed with how his secretary Kate was Swift in collating previous records and historical information in a short timeframe. Mr Leung was considerate to put my concerns at ease with clear explanation of the MRI report and finding. Thank you. Kind regards Mallika

Bloomfield Health

Psychiatry, Psychology, + 1 more

Professor Bloomfield is an exceptional psychiatrist. He balances professional expertise with a very kind, human touch. I never feel rushed during our appointments; he is patient with my questions and always provides well-rounded, informative feedback. He doesn't just provide a service; he provides a thoughtful partnership in mental health. I feel much more confident in my journey thanks to his guidance.