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VISIO Health

Ophthalmology

WOW amazing! I have worn glasses since I was 16 (53 years), initially to see the blackboard! Recently my eyesight deteriorated due to cataracts and I was referred to Visio. I was very nervous about having the operation but in retrospect should not have worried, it really was not stressful. I had Trifocal Lenses fitted by Ms Ranjit Sandhu and would describe the result as amazing and transformational. I was hoping for my eyesight to return to my pre cataract vision, it did far more than this as I now have excellent unaided vision for distance as well as for near. I now have better vision than I have ever had before, and don’t need glasses anymore! I was advised before the operation that a side effect may be an increase in Halo & Glare when driving at night, however, I have not experienced this and am very comfortable with my night driving vision. In summary my vision has been transformed thanks to Visio and I would highly recommend them.

Freedom Vision - Hull

Ophthalmology, Optometry

I normally don’t write reviews, I’m someone who feels that if you do your job well, there is no need. However I have just been been signed off for my second eye cataract surgery and would like to thank all those involved in bringing this about. It was a long haul as my second eye was so bad after an accident back in my teens that a lens had to be made specially to correct my vision. It took about six weeks to make, but I was kept informed of progress regularly. I have nothing but praise for the people who saw me throughout. From the security guys, reception and medical team, to the optometrists, the surgeon and of course Hannah. As my point of contact, Hannah was there to answer my questions and kept me up to date with progress. Once again thanks one and all. In the nicest possible way, I hope I don’t see you again for a long, long time.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Needed a routine hernia operation, didn't want to wait 4–6 months, chose Royal Free Private Patients based on surgeon's online profile and because profits go to NHS; also I have been an NHS patient at RF. Was seen quickly for initial consultation and got surgery appointment when I wanted it. Mr Iype did a tidy job of the surgery, I am now recuperating with no complications so far and very little pain. Anaesthetists were friendly and efficient, and Severo my nurse in my ward was helpful, reassuring and friendly. I had a ward room to myself, which my wife could stay in while I had the surgery. It was clean and roomy, though a little cold – take extra blankets. The lunch I was given after surgery was pretty good, and they were able to get a sandwich for my wife too as well as teas and coffees. All in all, went very well.

Daleswood Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology

I booked a consultation with Daleswood Aesthetics online and attended to discuss one of their treatments (Emsella). The treatment was explained fully and I booked a course of six treatments. I have had two treatments so far and I am very impressed with the level of service and how professional all of the team are. They pay attention to detail and ensure your experience with them is outstanding. The treatment rooms are clean, modern and impressive. The treatments they offer are leading edge and deliver results. After two sessions, I am already seeing results. They have a large waiting room and a good size car park. They have thought of everything to make your visit as easy and welcoming as possible. I highly recommend Daleswood Aesthetics.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Hospital was dirty. Room was dirty. Was provided with a pillow that was fully stained yellow on one side with no pillow cover. One of the nurses saw it when he turned it over but I had already been lying on it for hours. Went to the surgery without any pillow only to wake up to another stained pillow without any cover. Found a toenail on the bed. Very unhygienic and was not comfortable. Staff were ok. Food received was not what I ordered, so left without eating anything. Will only be coming back for my second operation because it is the surgeons only practice that is close to where I live, otherwise would not be returning. Hygiene is most important in these environments and it was not to par at all. Worse than NHS.

᠎ Matt Frost

Audiologist

Embarking on my first experience of wearing hearing aids after several years of “mild” hearing loss I was resistant to wearing them all the time and found aspects bewildering. But I now realise, through Matt’s careful listening and understanding, how much there is to be gained by the aids. He made some adjustments to the volume which could only have emerged through experience - since it can take time to digest the details first time round, not to mention the “mental activity” involved in getting adjusting to aids. Matt was patient and thorough and i was left with a fresh commitment to using the aids to enhance my life rather than just “tolerated”.

Santis Health - Prostate Cancer Clinic

Urology

Prof Chris Eden was all that I had been led to believe, understanding and sympathetic but wholly focused and professional. He explained the process and outlined the risks of the proposed surgery in clear layman's language that I could understand.. He did not sugar the pill! He carefully reviewed my medical history and identified several issues upon which he has requested additional investigation. I came away totally confident not only in his personal ability but also in the decisions that I have now made regarding my treatment plan. First impressions are very good.

Mr Allon Barsam

Ophthalmologist

I had Smartsight surgery with Allon Barsam about 2 months ago. The whole process from initial consultation, to surgery, to follow up appointments has been fantastic, and I would highly recommend OCL to anyone considering vision correction. You really get that premium, personalised feel here. Everyone I interacted with was kind, helpful and reassuring. I'm delighted with my new vision and the days of having to think about contacts and glasses feel like a distant memory. A heartfelt thank you to the whole OCL Vision team!

Dr Ankush Singhal

Psychiatrist

The consultation started more than 10 minutes late and I felt rushed throughout the entire assessment, which was extremlely disappointing because BUPA had authorised a number of sessions if needed. I was left with a number of questions and core issues that I had no time to address. It felt more like a tick box exercise than a thorough patient led assessment. Given that further sessions were authorised, this rush felt counterproductive and was a missed opportunity to address the complexity of my situation.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 37 more

We paid £240 to the consultant and gained no extra knowledge or benefit. She basically couldn’t help because she said I needed fertility and not recurrent miscarriage. She said there was a fertility consultant there I should have booked with. Then why not offer to not charge me and book me with right person? Isn’t that what healthcare should be about rather than about taking my money? There is no triage service in place to make sure I got the right appointment. I feel robbed at a time where I am vulnerable.

Mr Giles Davies

General Surgeon

I had a very positive experience during my visit with Mr Giles Davies following my mammogram results. I needed some additional investigations, and he carried out the necessary checks thoroughly and professionally. He explained everything clearly, was reassuring and very positive throughout the consultation. The appointment felt comfortable and unhurried, and I felt well cared for. I was satisfied with both the doctor and the clinic and would highly recommend them.

Castle Craig Hospital

Psychiatry, Psychotherapy

The combination of therapies under one roof is Castle Craig's strong point and a great team of staff, all really friendly and helpful. I was here for six weeks and the intensive therapy schedule has been extremely beneficial for me. Family therapy was helpful and I'm working hard to mend the relationships in my family. The fitness sessions were a highlight, the staff got me moving and thinking about healthy living after years of alcohol abuse.

Mr Simon Radley

General Surgeon

Always a pleasure to meet with Mr Radley He has always been very welcoming warm and always with a smile makes you feel very at ease and comfortable. Mr Radley listens and always explains fully his findings and future plans for any treatment and is happy to allay any fears you may have about procedures or treatments. I have been a patient of Mr Radleys for more than ten years and have had no hesitation to recommend him to many of my friends.

Miss Lauren Thomson

Orthopaedic Surgeon

I suffered a lisfranc fracture 23/12/25 . Lauren was my surgeon she was very kind and explained everything about my injury. I was awake for the procedure I had to be non weight baring for 12 weeks and had to learn to walk again. I have just seen Lauren for one of my final visits and she explained everything about the surgery and maybe taking the plates out. She has been very thorough. I would recommend anyone to have her as their consultant.

Professor Michael Douek

General Surgeon

I came away from this visit feeling confident that I was in good hands and would be well taken care of both by nurse Jo and Dr Douek. Dr Michael came across clearly and with empathy and answered my questions in a way I understood what to expect. It's never easy receiving a cancer diagnosis but having Dr Michael as my consultant and surgeon made it feel much less scary.

Mr Ronnie Davies

Orthopaedic Surgeon

Mr Davis explained everything clearly . He arranged for X-rays tree taken so that he could see the current state of the fracture in my arm. I came out of the meeting feeling that I understood the possibilities for healing in my arm And more confident that I was going to get good advice and treatment