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Reproclinic

Fertility Medicine

Overall it went well. Manon has a very good communication, fast, clear and efficient. But when she was away, there were issues... These were the problems we've faced when she was away. On our first attempt, we got the results in 3 steps : - email with no attachment - then attachment without password - then we finally could see the result When you're awaiting the result badly, that really gets on your nerves! Then the biggest issue : on our second attempt, we didn't get an email telling us if we should start the triggering drug. We had to do researches ourselves, and gambling if we should to take it or not. We decided to take it, and we were right. To learn on the next day thatt Manon's substitute wrote the email, but did no send it; it was still draft. Great, almost a full cycle lost, with the expenses going with it!!! You definitely need more employees like Manon.

Dr Pankaj Kumar Agarwal

Ophthalmologist

I came to see Dr Agarwal for a second opinion having been denied cataract surgery elsewhere. He tested every part of my vision, checked all aspects of eye health and then very kindly explained that I did in fact need cataract surgery. All his explanations were clear, easy to follow and delivered kindly and warmly. Cataract surgery on both eyes was done within a couple of weeks. The whole experience was very patient centred. Lots of reassurance from all members of the team and a surprisingly stress free experience. At a follow up appointment three days later Dr Agarwal was warm and genuinely delighted to show me the massive improvements to my eyesight.

Prof. Hector Chinoy

Rheumatologist

Professor Chinoy is exceptionally clear when explaining treatment, which is genuinely refreshing. We have seen other consultants who, whilst helpful, can feel rushed and are not nearly as clear in their explanations. Professor Chinoy takes the time to explain things in language we can understand and is friendly and approachable throughout. He encourages questions and never makes you feel uncomfortable or foolish for asking them. This level of clarity and care makes a real difference, and we would welcome more clinicians with this approach.

Dr. Deepan Vyas

Paediatrician

Dr Vyas was exceptional with our 9 year old son who has chronic cough. He took time speaking to and examining him. He also undertook tests which all seemed appropriate and pertinent to what his presenting symptoms were. We saw him quickly and he maintained contact whilst the tests and results took place. He then took the time to explain everything and alleviated our concerns regarding any serious pathology. He then formed a clear and structured management plan. We would highly recommend him if you have children and are concerned!

Cathedral Dermatology

Dermatology

My experience from the moment I walked in through the front door till I left was 1st class,I had a consultation with Dr Bryan Murphy who was very friendly,welcoming & professional just a true gentleman, he knew instantly what was wrong and treated me there and then saving me a return trip and another consultation fee,I’m very happy with the treatment I received.I also have to say the receptionist (sorry I didn’t get her name) was lovely the perfect person to welcome patients.

Mr Heman Joshi

General Surgeon

The atc was very chaotic ( I can understand as day ward) but lack of info for relatives was bad. Main recovery ward was amazingly caring and sensitive. Can not fault the nurses ( student) on G5 absolutely brilliant. No matter how busy they were always patient and sympathetic. As a parent of a 17 yesr old having major surgery I was comfortable leaving him. The surgeon was also amazing and caring he also made sure to include me ( even though patient classed as adult)

Mrs Ami Shukla

Obstetrician & Gynaecologist

In my opinion, Mrs Shukla was really lovely, kind and patient, and made me feel really comfortable. I was nervous I wanted answers. I wasn’t really sure how much information I was going to get at my appointment. Was I going to have to go back but actually she answered everything in one appointment when I walked out of her office, I felt so much better. I had a plan. She had a plan and we were going to do it together thank you.

Oval Medical Centre

Cardiology, Cosmetic (Aesthetic) Medicine, + 10 more

I had an excellent experience at Oval Medical Centre. The staff were welcoming, professional, and very helpful from the moment I arrived. The doctor took time to listen, explained everything clearly, and made me feel comfortable and reassured. The appointment was well organised, and I didn’t feel rushed at all. I would highly recommend this medical centre for their high standard of care and friendly service.

Sarum Urology

Urology

I underwent a HoLEP operation carried out by Mr Brewin and his team. Both the operation and my recovery have been excellent. Due to potential complications, in the event there were none, the operation was carried out in Salisbury NHS Hospital. Again the staff were friendly and helpful but circumstances at the time in the recovery ward resulted in the washroom facilities being less than acceptably clean.

Dr. Sreekala Seepana

General Practitioner

After feeling like I had stepped out of my own body and did not know where it was leading to , Dr Seepaba listened , spent time reassessing my HRT medications , making some tweeks & new prescriptions. I’m looking forward to hopefully feeling myself again . I would not hesitate to recommend, it’s totally necessary self care , my only regret I had not done it sooner .

Transform Health

Physiotherapy

Nick was great in his approach to understanding the root causes of my pain and finding context to some of the nuances of pain I've felt. The accessibility and flexibility of service was fantastic and didn't impact my working day. I'd recommend the service to anyone who is/has experienced long-term pain and is willing to be open to change through therapy.

Mr Emad Shenouda

Neurosurgeon

I had an appointment with Mr Shenouda because of continuing pain and discomfort following a spinal procedure two years ago. Mr. Shenouda discussed the probable reason for this, and arranged scans on my back, and in his follow-up appointment confirmed that his initial findings had been correct. I am now waiting for further recommendations.

Albion Dental : Brighton

Dentistry

From the Receptionists welcome then the Dental Assistant taking me to the Dentist Aaron John , then Aaron John fitting my teeth for me was so Professional yet Friendly! I have always been wary of Dentists but Aaron John put me at ease by explaining everything to me. I think Albion surgery is terrific in all honesty I would recommend 100%

Dr Pablo Jeczmien

Psychiatrist

I appreciate how much Dr Pablo helped and would highly recommend. His appointment felt trusted and safe; my questions would be reassured. He takes time to explain the information thorough and helps to make sure you understand. I enjoyed that he add some humour which helps put you at ease and the environment more comfortable.

KIMS Hospital

Cardiology, Breast Surgery, + 26 more

Everything from start to finish, was first class. From initial consultation to surgery took just 5 weeks. Everything went extremely smoothly, all staff at the hospital were extremely helpful and friendly, from reception, porters, catering, nurses, doctors..... I couldn't fault a thing.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

I visited Dr Said at the Shard and it was a pleasant experience. I later had my colonoscopy at London Bridge Hospital, which I would also rate 5/5 as an entire experience, including all the nursing team involved