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The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

I had two visits - a pre-surgical assessment and 3 days later I returned for breast cancer surgery with an overnight stay. I have a few hopefully constructive observations: There was no evidence that any information collected at the pre-op meeting was transferred to the team admitting me for my operation. The inefficiencies of this became laughable at times and is a waste of your precious resources and my time . Eg wanting to repeat mrsa tests and weight/height checks because they hadn’t checked their records from 3 days prior. I was told I couldn’t go down to surgery without a Pregnancy test. I had to be very firm that I had the right to refuse and was made to feel like I was being difficult when the truth was very different. The consultants stepped in to support my position and my right to self advocate. The number of different contact points with junior/assistant nursing staff during my 28hr stay was startling, I lost count. There was no continuity at all which led to more observations that necessary (literally 5mins apart because of a lack of communication) and at other times several hours without any contact at all I twice had to tell staff not to put blood pressure sleeve on the arm that just been operated on as they were clueless regarding the surgery I’d had. It’s a general ward so I accept there are no/fewer specialists (eg for breast cancer) but the lack of interest/knowledge was frustrating and in stark contrast to other private hospital experiences I’ve had during this journey. Minor point but there were no towels or toiletries in the en suite and the shower set up was totally impractical for post surgery washing (as the hand held show was missing). I was offered option to use en suite in another room - staff did their best to find a solution and my husband was able to support me.

Mr Mahantesh Karoshi

Obstetrician & Gynaecologist

I began seeing Mr Karoshi after struggling to regain my period and following an NHS scan that detected an ovarian cyst. From the very first appointment, he was incredibly thorough, organising additional blood tests and scans to ensure we fully understood the situation before making any decisions. Mr Karoshi explains medical information very clearly and breaks everything down in a way that is easy to understand. He always took the time to listen, never rushed me, and patiently answered every one of my (many) questions. When it came to managing my cyst, Mr Karoshi outlined all possible options and explained the risks and benefits. He ensured I understood the different approaches and made me feel fully involved in my care. After some time, I decided to proceed with surgery, a decision I felt completely confident about because of his guidance and knowing I would be under his care. The surgery went smoothly, and Mr Karoshi took the time to check in with me immediately afterwards, again the next morning, and arranged a follow up appointment two weeks later. I am extremely grateful for the care I have received and feel very fortunate to have found Mr Karoshi. I couldn't recommend him more highly!

Mr Prodromos Laftsidis

General Surgeon

It has been almost four months since I donated a kidney to my husband, and I feel incredibly fortunate to have had Mr Prodromos Laftsidis as my Consultant Kidney Surgeon. From my very first consultation, he put me completely at ease — taking the time to listen to my concerns and clearly explain every aspect of the procedure, including both the benefits and potential risks. His calm, reassuring manner inspired great confidence before and after surgery, which was invaluable during such a challenging time. Mr Laftsidis’s exceptional surgical skill, combined with his compassion, professionalism, and excellent communication, made me feel as though I was his only patient. He also has a wonderful sense of humour, which he shares at just the right moments to lighten the mood. I am deeply grateful for his outstanding care and dedication, and I would wholeheartedly recommend him to anyone in need of a kidney specialist or surgeon.

Mr Hemant Vakharia

Obstetrician & Gynaecologist

I recently had surgery with Mr Vakharia to remove a dermoid cyst, and during the procedure he also discovered and removed endometriosis for me, as well as performing a HyCoSy (tube flush). From start to finish, the whole experience was very positive. Mr Vakharia has such a warm, calming manner. He came to speak to me both before and after the surgery, reassured me, and made sure I felt completely confident and informed at every stage. He truly put me at ease, and I felt I was in the best possible hands. The surgery itself was incredibly smooth, everything was handled with great care, and my recovery has been fantastic. I am genuinely so pleased with the outcome. I would 100% recommend Mr Vakharia. His expertise, professionalism and kindness made what could have been a very stressful experience feel straightforward and positive. I am extremely grateful for the care I received.

Dr. Krista Farrell

Neurologist

Dr. Krista Farrell, exemplifies the highest standards of clinical excellence. Her demeanour was consistently warm, respectful, and empathetic. She listened attentively to our concerns regarding our son and promptly arranged all requisite scans, tests, and evaluations. During the subsequent consultation, Dr. Farrell delivered a clear, thorough, and meticulously articulated explanation of the findings, addressing each of our questions with precision and care. We remain profoundly grateful for the exceptional calibre of care she has provided to our son. It is deeply reassuring to know that he is under the expert guidance of such an exemplary and distinguished clinician.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

I arrived in advance of my outpatient appointment and was greeted by a friendly member of reception staff. My Consultant came to meet me at the exact time of my appointment and kindly brought me to the X-ray department, enquiring as to how I had been since the surgery. He again came to bring me to the consultation room where I was treated warmly, professionally and shown the X-ray. The examination was gentle, the good progress made discussed and the next stage of the treatment plan was explained. Advice was given on my rehabilitation and when I would be seen again.

Mr Stelios Myriknas

Obstetrician & Gynaecologist

I was under Dr Stelios’s care for my transabdominal cerclage surgery in 2020 (i had a TAC fitted to support my cervix as i had a radical trachelectomy for cervical cancer in 2010) and again throughout my successful pregnancy in 2023. I always felt fully supported, Dr Stelios was consistently kind, clear in his explanations, and incredibly responsive to my questions at every stage - including after my baby arrived. His calm, thoughtful approach made a complex and anxious journey feel manageable, and I’m genuinely grateful for the care he provided.

Ms Mahwash Masood Babar

General Surgeon

Ms. Mahwash Babar was highly professional and reassuring during a potentially difficult time. She knew exactly what was required and made sure the imaging and blood work was organised. The LondonClinic provided a comprehensive service where the customer’s interest prevailed throughout. The total time elapsed from my initial call to the hospital to having all examinations and diagnostic test conducted and the results back was less than 48 hours. A process that would have taken many weeks at best through the NHS. Thank you.

KIMS Hospital

Cardiology, Breast Surgery, + 26 more

Loved every bit of it! The aftercare, physiotherapy were excellent! Looking forward to my extra physiotherapy appointments, they really know what they doing and they do it very well. Very friendly, patien, professional staff. Any queries I had were delt with swiftly and professionally. The approach is person centred. Once again I would like to thank the team and Dr Craig Zhao. BIG THANK YOU! Your's sincerely Andy V

Vision Scotland Edinburgh

Ophthalmology, Optometry

It was a wonderful surprise to meet so many warm and friendly staff at Vision Scotland. This carried forward with the skill and expertise I also met. I could not have asked for better in every regard. There followed a sincere wish to know of my progress with telephone calls that enquired about how I faired. Using Vision Scotland is one of the better choices I have made in life!

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

I had a very good experience at iGP Cardiff - it was easy to book a timely appointment, the clinic was clean, light and welcoming and staff welcoming and friendly. The GP I saw was helpful, knowledgeable and very good at taking time to discuss results, weigh up pros and cons of treatment and agree a plan in a very collaborative way. An excellent service!

IVF London

Clinical Genetics, Fertility Medicine, + 1 more

IVF london is an amazing clinic, The staff are super awesome helpful and available all the time. Dr.sawant Dr.baydaa they have magic, Mr.Santosh the Manager an amazing person giving in all the support direction and positivity. Resham and Nurses Sharon,Tahera and Angela they were too good also giving in extra support after hours incase of emergency.

Mr Mujahid El-Deen

Orthopaedic Surgeon

My visit to Nuffield Chesterfield Hospital Clifton Bristol was all very good - after filling in questionnaire form I was seen within 20 minutes around my appointment time and the consultant was very clear and concise about treatment and diagnosis and an operation appointment was booked quickly . Very happy with overall experience

Mr Laxmikant Chaudhari

Obstetrician & Gynaecologist

Went for a biopsy-Mr Chaudhari explained everything and said to ask him to stop at anytime during the procedure which helped me to relax. The procedure was quick with minimal pain and Mr Chaudhari explained the next steps to me. I was very anxious about this appointment but it went very well and I came out relieved .

O'Brien's Opticians

Optometry

Staff are extremely professional and helpful, taking a great of trouble to minimise the amount of time glasses are away having the new lenses fitted - extremely important for a student needing to use a computer for lengthy periods for study. The entire practice is extremely patient-focused and radiates competence.

London Gynaecology - Moorgate

General Practice (GP), General Practice (GP) (Video Consultation), + 1 more

I had been suffering with symptoms for some time without receiving a proper diagnosis. I booked a visit with Ms Smriti Kuntal, and within a few days I had a diagnosis and treatment plan. During the visit, Ms Kuntal was extremely thorough and empathetic, and I felt confident and reassured by her.