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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I am at Kingsbridge Hospital for partial knee replacement surgery. Surgical Ward 1 - 28/11/2025. I am writing to express my deepest and sincere thanks for the outstanding care I am receiving during my stay at Kingsbridge Hospital, Ballykelly. The professionalism and kindness I am receiving during my care is outstanding. Sarah, Kerry, Laura & Kim (night staff) from Ward 1 have all been wonderful, nothing was any trouble and I want to thank them for going above and beyond to ensure my well being. Unfortunately, I can’t remember all the names of the staff on ward 1 when I booked in, but again these staff were amazing (Keavsa/luke). I have felt very at ease during my stay and that has come across naturally from you all. You deserve recognition for all your hard work and care you have provided. Please convey my heartfelt thanks to all the staff involved in my care, including the doctors Mr Acton, Dr Brian OG McLary and their team who showed exceptional expertise. Not forgetting the physio. (Fiona)? A big heartfelt thank you to you all. Joanne K

Professor Arpit Jariwala

Orthopaedic Surgeon

I suffered a severe full pectoral rupture in 2021 during the Powerlifting British Championships, attempting a 190kg bench. Mr. Jariwala reviewed and scheduled and urgent surgery explaining the steps throughout. Following a long surgery my pec was reattached and the extent of the repair was thoroughly explained. Quite a large scar was left but very little physical deformity can be noticed. Recovery was painful, but as a powerlifting coach it was very important that I managed to recover in order to continue my participation in the sport. I was back to competitive lifting within two years and with continued focus on strengthening I was able to bench 200kg in November 2025, more than I had ever attempted prior to injury.

Harpenden Medical

Allergy Medicine, Diagnostics & Testing, + 9 more

I was intrigued by the services offered, as they seemed too good to be true. I'm a mid-life woman, starting to worry more about my overall health and wellbeing but didn't want to burden the NHS with curiosity! I really just wanted to have an MOT, to spot any underlying issues or potential health concerns. I was really impressed with the whole set up - state of the art machines, beautiful and clean building - with the most relatable, down-to-earth and professional team of experts. I felt in safe hands, and I had all the advice, tests and support I needed to give me a 12 month clean bill of health but with some advice on how to improve and maintain my health and wellbeing. Highly recommended!

Thompson & Hardwick Optometrists

Audiology, Ophthalmology, + 1 more

Truly Exceptional After experiencing pain from my new hospital contact lenses I was able to book an appointment with Drew far sooner than my Hospital would see me. Drew very quickly determined that ill-fitting lenses were causing Conjunctival Prolapse and advised how best to proceed. Essentially the lenses used by my Hospital were not appropriate for my eyes and, since the Hospital will not use alternative lenses, Drew was able to fit and supply better lenses. These new contact lenses give excellent vision and comfort, even though I have a particular eye condition which makes it very difficult to fit contacts, despite lenses being the only solution for me. Thank you Drew and Team!

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Arrived at diagnostics centre and was just expecting a consultation with a further appointment for procedure was feel anxious but was made to feel welcomed and reassured by all receptionist was really pleasant as was my nurse Eileen I believe her name to be. I then met Mr Muen who was very polite, reassuring and empathetic. To my surprise my procedure was carried out within this appointment saving me further anxieties, travel and time. I was absolutely taken back by the complete professionalism of all at Kingsbridge Thank you from an extremely happy patient.

Cathedral Eye Clinic

Ophthalmology, Optometry

I had a follow up appointment for more YAG Laser treatment. Upon entering Cathedral Eye Clinic you are greeted by very friendly and helpful staff at reception. Thereafter I had very detailed tests carried out by a female Optometrist who is very knowledgeable, helpful and friendly. Finally I had further tests and this was followed by the laser treatment by Mr Best who exudes absolute professional brilliance and is very reassuring explaining everything in detail. A truly excellent experience and I can recommend their fantastic care to anyone.

Dr. Sarah Dobson

Dentist

Sarah from my first visit made sure that any questions were answered and she put my mind at ease with any concerns I may of had, during my dental work when administering anaesthetic normally at other practices the pain was so bad but I didn’t feel a thing and the whole appointment was actually quite pleasant felt like I could openly talk she has such a warm and welcoming spirit to her which again before coming to this practice I’ve never really got so it really was amazing I could go on and on.

Ms Dalia Elfadl

Breast Surgeon

This was a follow up appointment after mastectomy, sentinel lymph node biopsy and TUG flap reconstruction 7 weeks ago. I cannot thank Ms Elfadl enough for her care before and after surgery, as well as her professionalism, empathy and most of all her surgical skills. The results of the orperation are simply impressive and I am very happy with the way my breast looks. Only minor scarring and an esthetically pleasant result. I am very grateful that Ms Elfadl gave me this option of reconstruction.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

My experience at Knightsbridge was truly exceptional. I arrived early but the team was delighted to let me wait comfortably in the warm. When I was ready to be seen, I was greeted by Dr Michael Smith. His friendly and welcoming nature instantly put me at ease, even though I was already feeling anxious. The medical exam was done with professionalism and Dr Smith talked to me throughout which I appreciated. I can not express my gratitude enough.

Mr Medhat Zekry

Orthopaedic Surgeon

I wanted to say I consider him superb. His way with me is just - well I can only describe it as ‘ beautiful’. Mr Zekry has a superb way with patients, he gives just the right amount of information. I can feel that he really honestly cares and that his focus is 100%. Mr Zekry gave me all the time I needed and made it very clear any questions to come back. He is the best consultant I have ever seen. So a thank you to Mr Zekry.

Monaghan + Morrow | Vasectomy Clinic - Belfast

General Practice (GP), Urology

Couldn't recommend enough, very helpfull and friendly. Even answered one of my questions I had after getting the procedure done a couple of nights later and something that i was worried about and when I emailed at 9:45pm i couldn't believe I got an email back within 15 minutes, to say to call in and see them first thing in the morning, which really put my mind at ease. Both appointments I was seen too very promptly.

Dr Mitra Shahidi

Respiratory Doctor

I recently visited Dr Shahidi, and I couldn’t be happier with the care I received. She was patient, thorough, and really took the time to listen to my symptoms and concerns. The appointment never felt rushed, and I left feeling much more confident about managing my asthma. Highly recommended for anyone looking for a knowledgeable and compassionate asthma doctor.

Ms Ileana Anderco

ENT Surgeon

Ms Ileana Anderco is the best doctor/ consultant I’ve ever had. I felt genuinely cared for, listened to, and everything we spoke about was explained in detail for me to understand. There was also considerations financially, what is best now VS later if further treatment was needed. Overall I would highly highly highly recommend Ms Ileana Anderco, she’s the best!

Mr Syed S Naim

Orthopaedic Surgeon

I feel very privileged to be given the opportunity to be under Mr Naim’s care he looked after my Wife when she needed knee surgery and he was brilliant his care and professionalism was amazing. And now he is showing me that same care and professionalism I have 100% confidence in Mr Naim and his team and I can look forward to a future free from knee pain.

Dr Tee Wei Siah

Dermatologist

I had a very positive experience during my recent consultation with the doctor. From the moment the appointment began, the doctor was attentive, patient, and genuinely interested in understanding my concerns. They took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with the next steps.