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Dr Mark Gillett

Emergency Medicine Doctor, Sport & Exercise Medicine Doctor

I had the misfortune of seeing Dr Mark Gillett recently for a shoulder complaint. I had been in pain on and off for several months, and felt somewhat frightened about the prospect of being unable to resolve the issue, or having to resort to surgery. At my first appointment, Dr Gillett performed a cursory physical examination, asked me very few questions about the course of my treatment to date and seemed keen to get me out of the door as quickly as possible. His recommendation for an injection was made within about five minutes, and he provided very little explanation as to why. After an MRI scan I returned for a follow up appointment. Once more I found Dr Gillett to be rude and unsympathetic. I was eager to understand the nature of my MRI results and the course of treatment that Dr Gillett was recommending, but he seemed to treat my questions as an affront to his medical expertise. Far from assuaging my fears or clarifying my understanding, he treated my enquiries as if they were a nuisance. When I explained that I still do not understand what was actually wrong and why he was suggesting an injection, he became increasingly obnoxious, suggesting that I should simply accept his 'twenty five years of experience' and telling me that I had a very 'rigid' view of my treatment. I tried explaining again that I was simply trying to understand the course of action, and again was rebuffed curtly. I found his behaviour throughout deeply unsatisfactory, and he only added to my distress managing what is already a challenging and painful injury. I will not return to see him again and I will not recommend that anyone else does.

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

I had a really great experience at this private GP appointment and couldn’t fault it. From the moment I arrived, the staff were absolutely lovely, welcoming, and professional, which instantly put me at ease. The whole appointment felt calm and well organised, with no rushing at all. Dr Owen Weeks was fantastic — very kind, reassuring, and took the time to listen properly. He explained everything clearly, answered all my questions, and made me feel genuinely comfortable and cared for. It was such a refreshing experience compared to feeling rushed elsewhere. Overall, it was a great doctor’s appointment and well worth going private. I left feeling reassured and confident, and I would highly recommend this service to anyone considering it. I wouldn’t hesitate to return in the future if I ever need to — a truly positive experience from start to finish.

Dr. Susanne Åhlund

General Practitioner

After having breast cancer I am unable to have HRT, during chemotherapy my hot flushes continued and my insomnia which I had already suffered from for about 7 years got worse, I also take Anastrozole which I feel makes my symptoms worse. I decided to look into a Dr that specialises in menopause and found Dr Ahlund., I made an appointment at the spire which I didn’t have to wait too long for, Dr Ahlund listened to my problem and came up with options to try, I found her very understanding and kind also had plenty of time for me, i left the clinic feeling I had found some help. The appointment was followed up promptly with an email about my appointment and what route of treatment to try. It’s early days yet but I feel positive I will see improvement soon, I would definitely recommend Norfolk menopause.

Dr. Jemma Reid

Psychiatrist

After many months of difficulties as a result of the sudden loss of my husband, I can finally see a light at the end of the tunnel. Communication with Kernow Psychiatry beforehand was very responsive and I booked an initial appointment to discuss my mental health difficulties. Dr Reid welcomed me into a comfortable room at the wellness hub, she immediately put me at ease made sure I was settled and ready to begin. After one hour, Dr Reid summarised what she saw as the key priorities to getting me back on an even keel, suggesting a clear approach to addressing my intersecting issues. I felt I was in good hands and I'm now looking forward to my follow up appointment to start my treatment plan towards recovery. I only wish I’d followed my instincts sooner and booked in months ago.

Dr William Bruce-Jones

Psychiatrist

Could not fault the experience, secretary was wonderful and found me a last minute appointment within a couple of days when I stated I required an assessment urgently. Dr Bruce- Jones was very professional and listened carefully to all of my concerns, and I felt at ease explaining all of my worries. I required the assessment for a compensation claim for the Army and the clinical letter and over view he provided was very well detailed and was exactly what I required. He gave some structured treatment on how to manage my anxiety which I have listened to and am now in discussions with OpCourage and GP for extra support. Would reccomend his services.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

My operation was 3.5 months ago, my check up appointment was supposed to be 4-6 weeks after. This got postponed 4/5 times due to apparent emergency surgery that was known a week in advance each time. I rang and spoke to the surgeons secretary when it was postponed again and I couldnt make the new date due to work, it kept getting postponed and explained I was having problems ( wound opening multiple times and infection ) I was told to leave work, I explained i couldn't due to my job and working away on that date over two weeks, she said we'll if you don't want the new date then don't have it. She was very rude and tone was awful.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

My overall experience at the clinic was exceptional. When I first booked my appointment it was scheduled for a week later, but I asked whether there might be any cancellations before then. The team were incredibly helpful and thoughtful — they called me back and arranged for me to be seen the very same day. From start to finish, the service was efficient, compassionate, and reassuring. At what was a very anxious time for me, everyone I dealt with was kind, responsive, and professional. I felt genuinely cared for and supported throughout my visit, and I am extremely grateful for the outstanding care I received.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

My son had a surgical extraction and the procedure was very calm and relaxed for him. I was able to be there too, so I watched the whole procedure and was very impressed at how clean the procedure was, resulting in a positive experience and successful extraction, ahead of upcoming orthodontic work. Waiting times weren't too long, although for private treatment we had hoped to be seen a little sooner than we were. The practice staff were friendly and very welcoming and high standards were evident throughout, in terms of hygiene and care. My son has no pain and is recovering well.

Lanserhof at the Arts Club - Medical

Acupuncture, Cardiology, + 14 more

I had booked a vitamin infusion. The whole experience was a desaster. The nurses used several needles but were not able to “find a good Vene” as they called it. They said my venes are the problem which is ridiculous as I had been to your place to get infusions multiple times and there never was a problem. As a result, I now have three large bruises and my arms hurt. I left without getting the infusion. The ladies did not even apologize. In my view, they should get proper training both when it comes to doing injections and servicing clients. I will not return.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Everything was good but the house keeper was rude . when i came to the building i don’t know which button to press and there was board (if you have any issue you can contact house keeper . I press that button and i told him i have medical appointment he was like do you appointment with me ,he was so rude . He could simply say that press number 15 thats it . But my experience with doctors and other staff was excellent.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

My GP sent referral for RTN in January 2025. According to their announcement on the ADHD website, the waiting time was 8-9 weeks. Unfortunately, I was waiting couple of months. My assessment was done in October and on my outcome appointment, which was a year after, the 3rd doctor was involved a d decided to do one more assessment. Without prior arrangement or agreement. Poor customer service, dishonest administration.

Mr Sam Norton

Plastic Surgeon

We had an excellent experience with Mr Norton when my son had two moles removed. The care was professional, clear and reassuring throughout, with everything explained thoroughly. Also very caring and understanding towards my son when he was anxious. The procedure was handled with great care, and we felt confident we were in very capable hands. The end result was brilliant. Highly recommended.

Total Hearing

Audiology, Ear Care

I could not praise Rekesh highly enough! I have a narrow right ear canal and so was somewhat concerned as to how difficult the 'procedure' might be - but I need not have worried; it was totally pain-free with no discomfort whatsoeve and, as a result, I would not hesitate to recommend this practice. I shall be returning again, when required, with complete confidence. Thank you Rekesh!

Dr. Arifur Rahman

Psychiatrist

Dr Rahman is professional, incredibly knowledgable and very friendly. He has made getting an ADHD diagnosis a very easy and rewarding experience. Every concern and question I had has been explained in a way I can understand and the sessions I've had with him have cleared up years of unanswered questions and problems. I cannot recommend him enough

Mr Ranjit Deshpande

Cardiothoracic Surgeon

Clearly a leader in his field, he initiated actions as required, was highly empathetic and encouraging. He called on other specialists where appropriate and filled me with confidence that I would be fine, although facing the most challenging health scare of my life.

Professor Kiran Jumani

ENT Surgeon

My appt with Professor Jumani was amazing..he allayed my fears, explained everything he would do, explained the outcomes, and was in every respect professional and I felt he was engaged to the utmost with the procedure and my care. He is an exceptional doctor.