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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

My doctors are always amazing and when ive had a serious procedure they have been excellent. Only minor thing id say is once the doctor hands over to the team of nurses etc it felt as though they werent sure what to do with me. I was sent for bloods then asked to go to the main hospital then told to go to ground floor then someone else was able to sort out my appointments. When I couldve resolved a few things on the day I went, it ended up having to make appointments for everything. I was given a urine sample kit to take with me. I kinda wish my bloods and urine would have all been completed on the day as they have the facility and there was time as I sat on the chair for a few minutes before they apologised and told me id have to go to the main hospital. I think when its one thing to do, its pretty straight forward but when theres a few things to book in I was handed from one nurse to another to anothert and in the end I left having to change my appointments. They are all lovely but feels as though they are missing some direction and considering that the patient may already be a bit anxious about the visit. Otherwise its always a good experience

Freedom Vision - Chelmsford

Ophthalmology

I recently had bilateral cataract surgery. From start to finish the treatment I received was excellent. The patient liaison manager was really helpful, friendly, incredibly supportive and a welcome calming influence. I was amazed by the state of the art optical equipment that was available to ensure that my lenses were perfectly suited to the dimensions of my eyes and my prescription, as well as the care that the technicians took while taking the measurements. The optometrists I saw were caring and informative, ensuring that I knew about the different types of intra ocular lenses available and what I may expect from them. They carried out my eye tests with care and patience. The eye surgeon was incredibly experienced and very skilled, and carried out the procedure very efficiently with great care. Now, six weeks post-surgery, I am very grateful of the care I received and the quality and clarity of my lenses; both aspects easily surpassed all my expectations. I would highly recommend Freedom Vision, Chelmsford to anyone considering cataract surgery.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

I have now been to all three locations (I had Hernia surgery 4 weeks ago at their Grosvenor Street hospital) and have been very impressed. The clinics are very clean and more akin to a hotel than a hospital. My issue was a bad back and painful sciatica. I was seen about 15 mins after my appointment time, but that's to be expected these days and it wasn't a problem. I was seen by Mr Montgomery who was very efficient and he gave my back a thorough examination. He said I needed an MRI and I was dreading having to wait days as I had really struggled to get to the clinic due to my injury. However, to my amazement, they managed to arrange for me to have the MRI there and then. I was looked after my Ibrahim who was first class. What a nice guy, very friendly and engaging. Made me very comfortable and talked me through the process. The MRI took about 20 mins I guess and then we made an appointment for me to speak to Mr Montgomery 2 days later on a video call to go through the results of the MRI. Overall, another very good experience.

UK Vein Clinic - Manchester

Vascular Surgery

After trying to get my varicose veins sorted for years, (and unfortunately them getting worse over those years) I finally decided to get treatment from UK Vein Clinic in Manchester. I have had both legs treated using both ablation and foam therapy. The whole process was fantastic. I was treated so kindly by my Dr and the lovely nurses. They explained everything and took great care of me, ensuring I was comfortable. The process was very quick and I felt little discomfort. I was informed of everything happening and lots of aftercare tips. I am so glad that I chose UK Vein Clinic for treatment, their care has been fantastic right from booking a consultation to now, just after treatment. I’m still in my stockings but I am looking forward to the progress over the next few months. Thank you so much.

Dr. Zubeir Ali

Urologist

I can’t thank my doctor and his surgical team enough for the outstanding care I received during and after my operation. From the moment I arrived, everyone was attentive, professional, and genuinely caring. The team took the time to explain every part of the process, which really helped ease my nerves. After surgery, the communication and follow-up care were fantastic. I always felt supported and reassured throughout my recovery, and any questions I had were promptly answered with kindness and patience. It made such a difference knowing I was in capable and compassionate hands. I’m truly grateful for their expertise and dedication—they turned a daunting experience into a positive one. Thank you all for your exceptional care and for helping me get back on my feet with confidence.

HCA Healthcare UK The Wellington Hospital

Neurology, Orthopaedic Surgery, + 10 more

My visit was entirely satisfactory. The staff were exceptionally friendly at all times and they seem to meet a lot of them. I was getting informed about what was going to happen to me at all times. The menu was amazing and the whole place seem to be extremely efficiently run My only comment of an adverse nature would be that having been shown to a room on my arrival where my wife carefully unpacked all my belongings she she know sooner had left Than. I had to pack them all up again because I was being transferred to another room and then when I came out of the operating theatre before I went home, I had to wait three hours before I managed to get my belongings back again no book to read or iPad slightly frustrating but that was the only hiccup on an excellent visit.

Dr. Giuseppe Pierpaolo Merola

Psychiatrist

My first session with Dr. Merola was excellent. I was very nervous before the meeting, but he immediately made me feel at ease. He let me speak and listened attentively and compassionately. He explained things and suggested helpful measures. I finally felt understood by someone who knew how to help me. He proposed several treatment options, advising me on which one he felt was best for my specific case, but leaving me room to decide. He was exactly what I wanted: a professional who could understand my situation, offer his expert opinion, and also involve me in deciding which path to follow. During this long and difficult period for me, I couldn't have hoped for anything better: he gave me hope again.

Mr George Louis Daniel Cox

Orthopaedic Surgeon

I had an excellent experience under the care of Mr Cox for my shoulder surgery. From the initial consultation through to post-operative follow-up, the standard of care was exceptional. Mr Cox took the time to clearly explain my diagnosis, the treatment options, and the procedure itself, which gave me complete confidence and reassurance throughout. The surgery was highly successful and my recovery has progressed exactly as outlined. Mr Cox’s expertise, professionalism, and calm, approachable manner were evident at every stage. I am extremely grateful for the outcome and would not hesitate to recommend him to anyone seeking specialist shoulder care.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

1)I found the signage to the main lifts and to Lyndhurst rooms confusing. There should be signage in the ground floor lift lobby saying which departments are on which floor. I have been complaining about this since 1971. 2)The excellent group portrait of the Royal Free consultants in about 1970 which used to be on the ground floor but has now been removed to the 12th Floor no longer has the key saying who they are. This is a digrace and an insult to the memory of a fine group of men (and about ten women), The key should be found and reinstated immediately.

Professor Stephen Christopher Radley

Obstetrician & Gynaecologist

I could understand what the Professor was saying and I think he could understand me. This has not always in the case at Chesterfield hospital. I felt comfortable in his presence which meant that I could explain my concerns easily and I felt he listened. Only after a short time I felt I could trust him. I was very surprised to learn that he did not consider me to have a prolapse. I only wish Professor Radley could have identified the specific reason for me having all these UTIs. I am very grateful to Professor Radley for seeing me.

Mr Stuart Gould

General Surgeon

I recently had my gallbladder removed by Mr Stuart Gould at the Clementine Churchill hospital. I’m a week post op. I am healing well. I cannot thank Mr Gould and all of the staff and nurses that looked after me at the hospital. Operation was a success. The hospital it self is so well managed. A big thanks again to all staff again. Special thanks to Mr Gould he is absolutely fantastic and such a kind person. Very comforting and good at explaining everything. I cannot recommend Mr Gould enough thank you!!

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 37 more

Thyroid blood test. Never been before. Autistic so some challeges : a sign on door to push would have helped, it was intimidating, couldn’t get in straight away. An area with reduced lighting to wait would have reduced my overwhelm, was very close to waiting outside. Became very overwhelmed trying to explain which test I had booked, knew there was a fault on the website. Although the situation was rectified satisfactorily, it was still an overwhelming, triggering experience.

Dr. Rahul Lakhera

General Practitioner, Sport & Exercise Medicine Doctor

Recommended by a friend, I found the service very helpful ;booking an appointment and explaining the procedure. Dr Lakhera explained how the consultation would be conducted for the diagnosis and treatment. He was very clear, showing me the ultra-sound scans and discussing what he had identified. Referral for an MRI scan was competed very quickly and returned to Wharfedale clinic for treatment, completed within eight days. Treatment has been successful .

Mr Billy Jowett

Orthopaedic Surgeon

Mr Jowett was extremely personable making me feel very confident in his care. Everything was explained in clear and concise detail, with a follow up letter so that I could more readily digest the necessary information. Follow up diagnostics were quickly organised making for a very swift appraisal of my problem. I would have no hesitation on returning to Mr Jowett if the need arose and would certainly recommend. Thank you for your care and understanding.

Optifema

Dietetics, Fertility Medicine, + 5 more

5 star experience from the moment I phoned! I have had the best leave of care from Dr Hunter and Kerry Turner. Kerry is a queen at her job! Kerry's leave of care is next level, Professional with a capital P! Dr Hunter is a man of his word, I felt listened to and reassured. Dr Hunter goes the extra mile. I will be a returning patient of the clinic as I couldn't fault anything and will recommend to anyone!

Mr Simon Mackey

Plastic Surgeon

I recently had an abdominoplasty with Mr Mackey and I’m so glad I chose him. He has a truly kind and caring manner that made me feel comfortable and at ease from the very beginning. I’m absolutely thrilled with my results and couldn’t be happier. I would highly recommend him to anyone looking for an excellent surgeon who genuinely cares about his patients.