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The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

I arrived for my appointment earlier than scheduledas it was suoposed to be 11am but was told someone else was in surgery at around 12 noon to 1pm. So decided to wait. It was around 3-3:30pm when i was taken through. The surgeon and assistants were helpful and polite and did their utmost to put me at ease. The surgery only took over an hour or so and was very precise and was shown the result of each ear immediately after it was done. One of the medical assistants gave me a hand mirror to show what had been achieved.. I was initially pleased by Doctor Sabbagh' work but wont see the final result until swelling has gone down. When this was complete i was taken to a room, had my blood pressure taken and was given something to eat and drink and had to wait until Doctor sabbagh had seen me and provided me with fresh bandaging, headbands and co-codamol for any discomfort when the anaesthetic started to wear off before i could leave. It was a long day for me and could have done without unnecessary personal questions which made me uncomfortable but overall the staff and surgeon did a great job and would certainly recommend to anyone who require ear reduction and pinnaplasty.

Mr Christopher Bailey

Orthopaedic Surgeon

I met Mr Bailey at the end of September and he explained very clearly what my Knee surgery would entail and what to expect before, during and after the operaton. Admitted on the 8th September, i was welcomed by the team -wonderful nursing staff, anaesthetist and Mr Bailey himself. The op was in the afternoon performed under a spinal injection. I had really never thought about how much strength would be needed to remove and replace the knee joint and I have total admiration for all the staff, particulsrly my wonderful friendly anaesthetists and the skill of Mr Bailey. I was particularly impressed with his professionalsm and polite manner-requesting implements with a 'please'! After the op he assured me all had gone well and the following two mornings he was at my bedside before 8am to check I was OK and again assuring me that the healing was going according to plan. ("It will be very painful but will never be worse that it is today"!) In the final consultation, today, I was shown the X rays before and after. He is a very skilled surgeon and I am so very grateful to him and to his team.

Mr Amgad Nakhla

Orthopaedic Surgeon

Prior to knee replacement surgery I was in such terrible pain all the time, I was popping painkillers like ‘Smarties’ and unable to carry out day to day activities. I met with Mr Nakhla at The Clementine Churchill, he was so charming, understanding and reassuring that I decided to have the operation ASAP. He took time to thoroughly explain the minimally invasive procedure and what to expect post surgery. I had the operation in March 2025 with an epidural (negating the time to recover from general anesthetic), and pain killing injections. Immediately after the operation Mr Nakhla visited me in recovery and we phoned my husband to reassure him that the operation was a success. The next morning I was on my feet walking up and down stairs with a Physiotherapist and discharged from hospital in less than 24 hours. Mr Nakhla kept in touch during my recovery and would always respond to questions very quickly. I have since made excellent progress and often walk 5 miles without any pain. I would recommend Mr Nakhla to anyone who is considering knee replacement surgery.

Eve Clinic

Osteopathy

I had an exceptional experience with Luciane at EVE Clinic. From the moment I walked in, I felt genuinely listened to and supported. Her knowledge is both broad and deeply specialised, particularly in women’s health, and she explains everything with such clarity and warmth that you immediately feel at ease. I had been dealing with intense lower back pain for over 40 days and under medication. After just one session with Luciane, the pain finally stopped — it was the first real relief I had felt in weeks and since then no need to keep taking the meds. Her treatment style is gentle, incredibly attentive, and remarkably effective. It’s truly uncommon to meet a practitioner who brings together skill, empathy, and genuine care so naturally. I’m incredibly grateful to have found her, and I wholeheartedly recommend Luciane and EVE Clinic to anyone looking for thoughtful, specialised support for their body and overall wellbeing.

Mr Jamil Ahmed

Plastic Surgeon

I was entirely comfortable with Mr Ahmed from the initial consultation to the final consultation. Prior to the initial consultation I was anxious and unsure as to process, timing and recovery. Mr Ahmed explained all aspects of the process, he put me at ease whilst at the same time ensuring I was in possession of all the information I needed to make the right decision for me and enable me to manage my expectations completely. Within 2 weeks of the procedure I knew I had made absolutely the right decision with absolutely the right consultant. I had explantation of bilateral breast implants and capsulectomies and bilateral mastopexies under Mr Ahmed's care. I am so happy with the outcome of the surgery, the difference it has made to my outlook is phenomenal and I am more settled in this regard than I have been in 20 years!! A huge thank you to Mr Jamil Ahmed.

The Performance Lab Blackburn

Acupuncture, Physiotherapy, + 3 more

Sadly, my last appointment as both Matt and I have come to the end of the road in what has been two years recovering from a road traffic accident only finding Matt in year two when I thought I would never return to active life again. Matt listened to me telling what had happened to me with compassion and concern giving me hope that life would return to normal albeit possibly taking two years from the start. He never pushed me to return on a weekly basis, the next appointment based on how things were going after the phone call two weeks later. So just as Matt predicted it is now two years and I am almost back to normal, and so very grateful for Matts persevering.

Mr Julian Flynn

Orthopaedic Surgeon

Any form of surgery is a daunting prospect, so finding the right surgeon and someone you have confidence in is paramount. I was fortunate to find Mr Flynn about 6 years ago when I needed a half-knee operation, and having had a good experience with a positive outcome at that time, I had no hesitation in going back to Mr Flynn for a half-knee operation on my other knee. I'm now six weeks post op, walking unaided and progressing well. The whole experience with Mr Flynn and the Saxon Clinic was excellent, very professional, and informative every step of the way - highly recommended.

Pure Sports Medicine - Kensington

Nutrition, Osteopathy, + 4 more

I went for a postpartum check up with Aisling Freir, who helped me obtain a better understanding of where I was at in my recovery and where I needed support. She gave me helpful guidance on c-section massage as well as easy floor exercises to remediate my ab separation. I also saw Camryn Roberts for reformer Pilates. She really helped me to engage my core again and to regain confidence and strength. Both were very kind and understanding of the mental and physical challenges that can arise following childbirth.

Skylight Psychiatry

Psychiatry

It was a virtual appointment so I didn’t see the practice in person. The lady who did my adhd assessment was great and made me feel really comfortable. The wait time for assessment/diagnosis and the waiting list I’m now on for medication titration were both a few months longer than I’d expected (from looking at the website before my referral), but still much faster than with my GP. (I went through NHS Right to Choose after waiting over 4 years for an assessment)

Nuffield Health Parkside Hospital

Breast Surgery, Dermatology, + 15 more

The reason I didn't give five stars to all the points is that the hospital slightly fell down on its admin/paperwork. On my first visit the address of my GP practice was incorrect, although I had given the correct one; the discharge notes were almost illegible; and I was not given an advice leaflet from Bright-Eyes on how to proceed with eye management for the first 24hrs or so, until I was able to speak to Mr Bender.

Hillcross Dental Surgery

Dental Care, Dentistry

I am a very nervous patient who had to undergo root canal treatment, the care I received was fantastic, George who carried out my root canal treatment was so lovely and understanding of my fear of dentist, he made me feel completely calm, he was absolutely fantastic and I can’t recommend George enough. Dr Irshad Baurhoo assisted him and he was so lovely and friendly too. Hillcross is such a lovely dental practice.

9 Harley Street

Allergy Medicine, Audiology, + 21 more

I have to visit 9 Harley Street more often than I’d like due to heart issues. If one has to do these things then this is the place to come. Welcoming efficient and friendly receptionists and a lovely calm atmosphere. Professor Wong is amazing - the best there is with a quiet calm manner and the ability to explain complicated procedures in an understandable way. He is inspiring.

Mr Harun Thomas

Breast Surgeon

I attended as I had felt a lump that needed checking out. All staff members I crossed were all respectful, introduced themselves and spoke to me with a kind and caring manner. I was aware the appointment could take some time but i was only there an hour and 20 minutes which was good. I also witnessed all staff treat other patients with kindness and respect despite being busy.

Dr Catherine Spencer-Smith

Sport & Exercise Medicine Doctor

Dr Catherine Spencer-Smith was fantastic at quickly diagnosing my issue, with very clear explanations, and helping quickly connect me to the next options for my scans and physio. It was a huge relief to find her after several years struggling with an ongoing issue, and her explanations and attention to detail were far greater than I have previously received.

Mr Laxmikant Ganjewar

Obstetrician & Gynaecologist

I had surgery to remove an ovarian cyst performed by Mr. Ganjewar. The operation went smoothly, and my recovery was comfortable. Mr. Ganjewar is very attentive, kind, and truly cares about his patients. He takes time to listen and find the best approach for me. I’m really grateful for his professionalism and compassion, and I highly recommend him.

Dr Shabaaz Mughal

Sport & Exercise Medicine Doctor

Dr Mughal gave me the confidence I needed to get back to running and training again. I have seen him twice now, and both times gave me care and understanding. He is attentive and gives a clear diagnosis. The rehab plan is thorough and I feel in safe hands. I would always come back with any type of injury I am so thankful I found Dr Mughal!