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Quality Dental : Horsham

Dentistry

The set-up was scruffy/down at heel. The reception staff appeared weary, little interaction and certainly no putting anyone at ease. The approach to the outside of the building is unwelcoming and unclear. Far too many stairs with no assistance offered or given. No courteous instructions, no graciousness. The waiting room was full of materials to be used in decorating/ construction …. Maybe they thought the over large, badly adhered to the wall TV playing the same continuous “Winter” loop made up for feeling very much an inconvenience. One of the most annoying things is when you explain you’re deaf they say and they did “Oh we’ll speak loudly.” Empathy dictates clarity and pace NOT volume ( training needed in several areas ) seats in waiting area uncomfortable - nowhere to place/rest anything.

The Women's Health GP

General Practice (GP)

Having been to several medical professionals in my life, I can honestly say the care provided by Dr Katie Cowie is exceptional. She has a great bedside manner, there is no judgement and she is, very knowledgable and understanding. Personably speaking, I would now always consult her on my journey through peri-menopause and beyond. She is well worth the cost for such excellent one to one care. I also see her for weight loss and again, for anyone contemplating medical assisted weight loss, I would always recommend going through someone like Dr Cowie. The assistance she provides with her vast knowledge on the subject is invaluable. I’m so grateful to have met her. and I recommend her to everyone I know going through any women’s health issues.

North Wales Eye Specialist Centre

Ophthalmology

When I entered the premises I couldn’t believe the transformation that had taken place as I was familiar with the building when it was a hairdressing salon. It was spacious, immaculate and tranquil. Having been quite anxious before my appointment, I quickly relaxed as all the staff were extremely friendly and kind. All the tests were performed swiftly and smoothly with every concern for my comfort and my understanding of the procedures involved. Mrs. Matthews explained my forthcoming cataract surgery clearly, comprehensively and reassuringly and I was very pleased to be offered the surgery I such a short space of time. All in all I couldn’t have wished for a better experience with North Wales Eye Specialist Centre.

Ovara Health

Acupuncture, Breastfeeding and Lactation Counsellor, + 12 more

After seeing several gynecologists, Mr Raza was at last the most reassuring and straight forward in explaining why having a robotic laparoscopic hysterectomy would be the best way forward for me. I am now 6 weeks post op and I am feeling great. I am continuing to be amazed by how small my scar is (2cm!). I would highly recommend Mr Raza to any women doubting whether to have the operation. Every person is different of course but he is so knowledgeable, kind and professional. His PA - Sukhy - has been extremely helpful, supportive and always at the end of the line if I had any question - even during the Christmas week. Thank you !

Quality Dental : Shoreham

Dentistry

My recent visit was for a crown fitting and work on the gums. I saw Dr Balawal . I have had a number of appointments with him. He explains what he is doing and, he takes care to ensure the patient is not experiencing any discomfort. I have always understood, and been pleased with, his treatment. He presents as a very competent, conscientious dentist. The reception staff are all polite, helpful and friendly. I am so pleased that I contacted Quality Dental. I have taken out a dental plan and will continue to attend this surgery. I don't know what the other dentists in the practice are like, but I can certainly recommend Dr Balawal.

Mr Toby J Colegate-Stone

Orthopaedic Surgeon

My visit concerned a dislocated right shoulder. Mr. Colegate-Stone examined me and carried out a number of strength tests. He then explained the reason for the problem, referring to a model of a shoulder and an xray taken previously. He mentioned a number of possible treatments and suggested that a CT scan is necessary to clarify the situation. We would then decide on the appropriate action. During the appointment Me. Colegate-Stone was very clear and gave me great confidence in his judgement. I look forward to our next appointment on 30 Jan.

Basuto Medical Centre

Dermatology, General Practice (GP), + 1 more

Since I joined in 2000, I have been elightened and guided every step of the journey I needed to make for and with the maintenance and improvement of my health. Dr McMichen has at all times made clear connections between any of symptoms I described and the possible pathology behind them. In addition I have always had the most considered responses to any alternatives there might have been. My experience over 26 years has left me aware of the considerable knowledge and professionalism which I have been offered on each and every visit.

London Bridge Sports Medicine

Sports & Exercise Medicine

Dr.Raiman has been exceptionally supportive and thoughtful through the whole process. I have been struggling with a very painful shoulder and arm for a long time - he very efficiently organised a MRI scan. His diagnoses were very clear, he took his time to explain to me what is happening and patiently listened to all my questions. He also suggested clear plans for my next few steps so I am very much reassured. Thanks very much for all your help :)

Spire Harpenden Hospital

The only area for improvement is the check-in process - quite often there is a queue of people waiting at reception and the vehicle registration screen is separate to the check-in form, which isn't very efficient. The waiting area and exam rooms are clean and tidy, the staff is friendly and helpful. I prefer coming here despite it being a longer drive than my nearest private hospital because of the great experience I've had previously.

Mr Sam Datta

Urologist

Mr Sam Datta's care was exceptional - he explained everything about the procedure in LAYMAN'S TERMS making it so easy to understand. He made a very traumatic experience much easier to bear!!! His after care was absolutely BRILLIANT I was amazed that he visited me after the operation before he went home. I would have no hesitation in recommending Mr Datta for his outstanding skill and care. Cannot praise him enough!

Dr Rory O'Connor

Oral & Maxillofacial Surgeon

Dr O’Connor seems to genuinely want what is best for his patients and thus I trust his decision making and expertise. I never leave feeling gaslit or glazed over. He views things holistically and adopts an approach based on the patient as a whole. This is refreshing and makes seeking quality care outside of the NHS worth it. I have been satisfied with my consultations. Many thanks

Dr Ben Corden

Cardiologist

Ben was very personable and was very understanding to our circumstances that prompted my consultation. He quickly put me, and my wife who attended with me, at ease. He explain things clearly and set out a clear options for a way forward. Very pleased I chose Ben to see about my issues and deal with the actions we agreed. Thank you very much Ben.

Mr Guna Reddy-Kolanu

ENT Surgeon

Went to visit Mr Reddy-Kolanu to discuss issue with Tinnitus in my right ear. From the time entering into the reception area until leaving, everyone was very helpful and professional throughout. Mr Reddy-Kolanu was very re-assuring with his advice and overall can only say positive things about the experience.

Mrs. Lorraine Grover

Nurse, Psychotherapist

Thank you so much for your very valuable advice and discussion, I feel that you have supported me in the most accurate and professional way possible. Your manner and approach is very personal and at no time did I feel our discussion was anything but reassuring and precise to my needs.

Dr. Monica Gupta

Paediatrician

Our recent visit with Dr. Monica Gupta was excellent. She is super at what she does and how she treats her patients. Her expertise and knowledge is phenomenal. She is ambitious and seems like a hard working individual. She treated my daughter with care and diligence.

Mr Madhusudhan Nannaparaju

Orthopaedic Surgeon

My experience was very good, everything from the moment I checked in was smooth, everything was explained to me perfectly and I was looked after very well, I can’t thank you and the stuff enough. Thank you very much.