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Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

I went in today for my first ever colonoscopy. Although I was nervous, every staff member I met made me feel comfortable and at ease. there was a brief 10 minute wait before I saw the nurse, who was very informative about the procedure and took some recordings (blood pressure, heart rate etc.) before asking me some questions. After not very long at all I went into the room to have my procedure and Samer and his team were excellent in talking me through the process, what I might experience, and how long it would be. They regularly checked in on me throughout to ask how I was doing. Regarding the colonoscopy itself - overall I felt no pain at all really - some discomfort from the gas (which they make you aware of) but otherwise it was fine. I chose sedation rather than gas & air, and found this worked well for me. It is an odd sensation in general; but manageable. The procedure took maybe 20 minutes, before I was moved to recovery. The recovery nurse & all staff members there were very friendly. They read me my report, made sure I understood the results, and gave me some biscuits and squash (which I was grateful for after 24H of not eating!) - I was out from here after around 20 minutes, having no notable lingering side effects from either the medication or procedure. Overall, fantastic service from everyone. Thank you so much.

Mr Rishi Sharma

ENT Surgeon

Excellent. I had a fully blocked nose and total loss of smell for about 3 years. Rishi was convinced he could transform my quality of life : I’d have been happy being able to breath properly again. Day surgery followed which cleared out all the pollips and disease. The transformation was extraordinary: instantly I felt less heavy headed and the sense of smell gradually returned. Need to take things steady for 2 weeks following surgery: recovery followed the exact ebb and flow as advised by Rishi. Alongside the return of smell, the sensation of taste was a revelation and I really began to enjoy rediscovering the intensity of flavours: I recall well the depth of flavour from a cup of coffee that really surprised me. Sadly my sense of smell fell away. The had picked up some form of biotic reaction a month later. I called Rishi who assured me that we could get the smell back - that we should press on with a course of antibiotics stating that i would give up on my sense of smell before he did - we have kept at it and am very pleased to report that 3 months later I have fully restored smell and taste: the simple waft of woodsmoke whilst walking outside is just one example of how much quality of life can be gained by sticking at it. Am very pleased.

Quality Dental : Horsham

Dentistry

I had a dental hygienist appointment. When it came to booking a further six monthly appointment I was asked to pay £35 in advance! This would be deducted from my bill in six months time. I declined to do this and cancelled my next appointment. I presume that at the next appointment I'd be asked yet again to pay £35 in advance, which basically means that this is just a way of charging a one off payment over and above the actual cost! I have never been asked to pay in advance for any private care, dental or otherwise. I think this is very sharp practice. By all means have a cancellation policy and charge the customer for not attending, but don't just take £35 well in advance! I may have to change my dental practice if this continues.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

I saw the cardiologist as I couldn’t get appointments at my GP surgery. I was really impressed with the whole procedure. The Consultant was wonderful and was able to reassure me. He listened to me and later explained all the results of the tests. He did an Angiogram on me himself which I thought was a great idea as he could see my heart in real time, no report from a technician needed no wait. I had to have bloods taken by Debbie . A very nice nurse . Again I was made to feel comfortable and reassured with my problem. There is a plan in place and I return to see cardiologist again next week. I will definitely use the facility in the future for myself and family. Due to the chaos that is the NHS at present.

Spire Nottingham Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 23 more

I had an excellent experience with Dr Bhandari. He was very attentive and took the time to genuinely listen to all of my concerns. Dr Bhandari is extremely knowledgeable and explained the diagnosis and treatment plan clearly and in great detail, which was very reassuring. The echocardiogram and ECG was performed with great patience and care, with everything explained step by step. I felt well looked after throughout the appointment and treatment journey and would highly recommend Dr Bhandari.

John Flynn Opticians

Optometry

I wanted to send a huge thank you for the exceptional care you provided to my friend last week. We are incredibly impressed by your expertise and thoroughness in explaining the condition (Keratoconus), your guidance on further management and your prompt referral to the Eye Consultant. We are equally impressed by your wonderful team’s kindness and promptness. It’s a relief to know such high-quality care is available locally, and I’ll be sure to point my friends and family your way.

Mr Brendan Gallagher

Obstetrician & Gynaecologist

I am writing this as an NHS patient and I can’t speak highly enough of the care, kindness and consideration that I received from the moment I arrived at the hospital. Mr Gallagher was thorough, clear in explaining the treatment options available and their potential benefits and drawbacks. He gave me time to ask questions which he answered patiently and with clarity. I feel confident that if I have any concerns or worries I will be heard and I know that I can ask advice at any point.

Dr Rasha Al-Lamee

Cardiologist

I cannot recommend Dr Al-Lamee highly enough. I was super anxious about the tests & potential results and whether they would a) arrive in time (as I was due to travel abroad for a month) & b) prevent me from travelling. I found her incredibly reassuring and not only that she went out of her way to accommodate my tight timescales which I hugely appreciated. She was extremely approachable, friendly and explained everything very clearly.

Professor Amtul Carmichael

General Surgeon

Prof Carmichael cared for me throughout my mastectomy journey, which was an incredibly emotional and vulnerable time. From the very beginning, she showed genuine empathy and compassion. Communication was always open, clear, and reassuring, not just for me but also for my husband, which meant so much to us. I felt truly listened to and well cared for throughout the entire process. I’m very grateful for her support and professionalism.

Mr Evangelos Tsialogiannis

Orthopaedic Surgeon

I have had the utmost pleasure and experience of meeting Evangelos Tsialogiannis and have him perform a full hip replacement for me. From first meeting Evangelos, l was so impressed with him and was immediately put at ease, knowing that he was going to carrying out the operation. He explained the procedure clearly and talked me through the whole plan, from operation through to post operation recovery. An absolute top professional!

Ms Alison Luther

General Surgeon

I recently had an appointment with Miss Luther, and I couldn't be more pleased with the experience. From the moment I walked in, she was professional, friendly, and made me feel completely at ease. Her warm demeanor and attentive approach really stood out. She took the time to listen to my concerns and answered all my questions thoroughly. I highly recommend her for anyone looking for a caring and knowledgeable physician.

Dr John Philip O'Dwyer

Neurologist

Me and my wife visited Dr.John O’Dwyer for follow up appointments. Without his help and expertise we would not have recovered fully. We are eternally grateful for his service, support, dedication and commitment to always have the best interests of the patient at the forefront of his care and treatment. It’s been always a pleasure meeting such an amazing specialist with great compassion and kindness.

Harley Street Hearing

Audiology, Ear Care

My second visit to the Harley Street Hearing clinic and I found everything just as professional as the first time. I have worn Lyric aids for many years but struggled to get them locally after my audiologist decided that it wasn't cost effective for them to offer the service. The service from Lerissa was top class - she told me so much more about the product than I've heard elsewhere.

Mr Joseph Yazbek

Obstetrician & Gynaecologist

First rate experience. Mr Yazbek's team was excellent and I felt reassured throughout. The procedure was done well, didn't even need pain relief afterwards! Mr Yazbek found the time to come and visit me as I came round, and let me know his findings. And the anaesthetist he was working with was superb: considerate and kind and it all went well as a result. Thank you.

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

My GP referred my to specialist as the wait to see a dermatologist on the NHS was nearly 2 years. Dr Ghazavi’s team responded to my email enquiry the same day and I was in the clinic within a week and on treatment. The continuity of care has been outstanding and I highly recommend the service his provides.

Nuffield Health Guildford Hospital

Urology, Weight Loss & Bariatric Surgery, + 46 more

This was my first visit to the Nuffield. I was greeted warmly as I arrived to park my car and helped to locate a space. The reception staff were efficient and pointed me in the right direction for my appointment. The nursing staff were professional but warm and I felt comfortable as I waited.