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Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

Despite the industrial estate address, the practice is a lovely, bright, modern building adjacent to open fields, easy to find and ample parking close to the main entrance. I was met with a warm, friendly smile and the lady on reception couldn’t have been nicer. I was asked to complete a short health questionnaire on a tablet. I waited no more than 10 minutes before Dr Wright saw me. Both she and the nurse were also warm & friendly whilst very professional, everything was explained clearly to me, including the cost of the treatment, before treatment started. Dr Wright was extremely good at putting me at ease and checking on me as the treatment progressed. The anaesthetic was administered virtually unnoticed. After a few minutes Dr Wright removed my tooth completely painlessly, it was quick and there was barely any trauma to my gum. Even when the anaesthetic wore off, I had zero pain or discomfort and needed no further painkillers after the dose I had immediately before treatment. By far, the best experience in a dentists chair I have ever had, can’t recommend Vermillion enough

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Every time I come for an outpatient appt, the specialist is an hour behind time.. the secretary/receptionist should have called ahead of time to expect delays but they don’t!! They leave it till the time of the appt to mention the hefty delay!! Last time I had to leave as I could not wait out an hr delay! So complete waste of my time & money grrr! Something that could easily be rectified with better communication from the clinic!! Including the fact when I had an outpatient procedure, I had a 2.45hrs delay as there was a delay due to an emergency in the morning.. again no contact from the clinic informing me of this delay.. had I been informed earlier before arriving at my appt which was scheduled at 1pm, I didn’t not have the procedure till 3.45!! Had there been communication from your clinic informing me of the delay I would have left home later and not have left the dogs alone for 8hrs due to the clinics inability to keep patients informed of delays!! Grrr! Every single time due to lack of communication I’m left frustrated and angry!

GenesisCare Birmingham

Oncology

Upon arriving at Genesis care I was impressed by its warm, friendly and immaculate environment. The little touches like a jigsaw for patients to work on and the endless offers of coffee and biscuits were appreciated. The Staff and radiographers were incredibly professional and so very pleasant. They quickly put my mind at rest. They were really focused on making sure I was ok during the whole treatment journey. While undergoing treatment I got to meet a Penny Brohn counsellor which was very much appreciated as cancer and its treatment can be a very challenging time. Last but not least the addition of a fleet of drivers that took me to every appointment, waited for me, and drove me home was a real comfort. The drivers, like all the staff, were so friendly and chatted to me in a way that relaxed me and helped me feel calmer upon arrival. Cancer is a tough journey but everyone at Genesis Care made it much easier in so many ways. I cannot recommend the entire team, that make it work flawlessly, highly enough.

Oval Medical Centre

Cardiology, Cosmetic (Aesthetic) Medicine, + 10 more

A little concerned as to what seems to be a deterioration in standards. - my temperature was checked with an ear thermometer that didn't have a removal cap for hygiene so does this mean it's used in each patients ears? I did not see the deodorant change the cap or discard anything, just picked it up from the table. - my ultrasound scan felt completely rushed. The doctor kept looking at his watch through out my appointment. The machine was supposedly heating up and the doctor did no ask me to turn in the positions to check the organs we needed to see. - I was prescribed medication that can easily be purchased at any pharmacy and more cost affective to purchase without prescription - there is no where near enough privacy in the appointment rooms and the waiting area. It's quiet and I could hear almost the entire conversation of other patients. - I should have been offered a full urine test based on my blood results - over not the experience I've had before. Really disappointed.

Pure Sports Medicine - Moorgate

Nutrition, Osteopathy, + 4 more

I cannot recommend Erin Lahay highly enough. Over the past three months, she has helped me immensely with both shoulder and lower back pain. What sets Erin apart is her holistic approach. She took the time to thoroughly assess my body, running strength tests and identifying underlying issues rather than just treating symptoms. Her treatment combined soft tissue massage to relieve pain and a tailored exercise routine designed specifically for my needs. The results have been incredible - my pain has improved dramatically, and the changes have truly been life-changing. Beyond the physical improvements, Erin has also supported me mentally. She helped me shift my perspective on pain and has taught me not to give up on getting better. Her professionalism, empathy, and expertise have made all the difference. I can't thank her enough.

Mr Matthew Erritty

Obstetrician & Gynaecologist

I highly recommend Mr Erritty and his team at the Runnymede. From my first visit, Mr Erritty took the time to really understand my pelvic pain and was the first consultant to actually investigate the potential causes of this and to agree that I shouldn't have to live with the pain that I encountered when it flared up.  He instantly put me at ease, at each visit, and was really clear in his explanations, talking through all the options available to me and ensured that I fully understood them before proceeding. I never felt rushed and always felt in control of the decision. I can't thank Mr Erritty and the nursing staff enough for the care and concern they showed me from my first visit through to the operation itself and even the follow up consultation too. A five star service.

Dr Lafina Diamandis

General Practitioner

I have been receiving help from Dr Lafina Diamandis for my ongoing medical issues for some time now. Honestly, Dr Diamandis has been very caring and helpful. She's relentless in trying to find the solution and the right help for me, going over and beyond just to help me. Even if all other ideas fail, she always tries to find another way, not giving up on me. I travel miles to London to see Dr Lafina Diamandis because she is a breath of fresh air, and very worth of my time to see someone like her who is passionate about their job and cares about her patience. I couldn't thank her enough for her help and support. Words can't fully capture it; I'm forever grateful for Dr Lafina's help.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The engagement with Kings ridge has been excellent to date. The entire team from contact on the phone, reception, nursing, catering, and the surgical all worked with Mr Moohan in a professional, consistent and kind way. I cannot be more thankful. I realize now that this was building up for possibly years and so lucky that it was not more serious. I am now at home recovering and even today, when I had a concern, the nursing came back to check in withe in a very caring and responsive manner. The facility is clean, calm and feels very up to date. Thank you all for a the world class service you are providing

HCA Healthcare UK Elstree Waterfront Outpatients

Orthopaedic Surgery, Gastroenterology, + 7 more

I had a wonderful experience at my most recent visit with Dr. Salvia at Dr Benn’s surgery. My baby had been unwell, and the clinic was able to see us quickly, which was such a relief. Dr. Salvia was calm, reassuring, and incredibly thorough. She took the time to check everything carefully and explain what was going on in a way that eased all my worries. Her kindness and gentle approach made my baby feel comfortable, and I left feeling confident and supported. I’m so grateful for her prompt attention and the genuine care she always shows. I couldn’t ask for a better GP service.

Mr Humza Malik

General Surgeon

Dr Malik is absolutely amazing! From day one when I walked in to the first appointment you could see that he cared and was really attentive, It felt great to be listened to and taken seriously. He broke down my procedure very clearly and assured me. I went into surgery with no worries at all because I knew that I was in great hands. My recovery has been great with no issues and I am so grateful because this has truly changed my way of life. I was in pain every day and now I truly feel free. Thank you so much to Dr Malik and the team I am honestly forever and truly grateful!

Lanarkshire Private Clinic

Diagnostics & Testing, General Practice (GP), + 6 more

This was my first experience of private health care. All staff are welcoming the clinic is very clean. It was self service to Refreshments but that's not to clear. I think it would've been nicer to be offered a beverage when you check in. I found myself being forced into this option as the nhs weren't listening. I met with Dr. Howie (GP) I found it such a relief just to be heard. It has only taken 1 visit and 1 review appointment to help with my menopause issues. i have been suffering for many years and it has ovly taken 3 months to solve going private. Thank you!!

Miss Dorota Hardy

Obstetrician & Gynaecologist

I had a private consultation today with a gynaecology specialist and was genuinely impressed. Her manner was calm, reassuring, and patient, and she took the time to really understand my concerns. She asked thoughtful questions, explained everything clearly, and paid great attention to detail throughout. I felt listened to, supported, and fully involved in the discussion about my care. The time she dedicated to the appointment and her thorough, compassionate approach made a real difference. Overall, an outstanding experience and I would highly recommend her.

Mr Alistair Mayne

Orthopaedic Surgeon

Dr Alaistair Mayne has a professional down to earth manner; he instils trust, and you are able to go through the procedure he carries out knowing that it will be the best experience it can be. I had a hip replacement on the 3rd of this month and together wirh the theatre team and thd anesthetist I had a good experience .I was fearful .natural but everything has gone well . It will take time to recover but I will and well. Thank you !

Dr Nikant Sabharwal

Cardiologist

DR. Sabharwal took endless time and trouble to make me fully aware of the current status of my heart problem . I particularly appreciated his doing so without patronising which when you reach a certain age many professionals have a tendency to do. He also e mailed his comprehensive report the same day as my visit which must have involved lengthening his already busy working day and for which again I was very grateful.

Mr Andrew Tatham

Ophthalmologist

I had both cataracts treated by Mr Tatham with intraocular lenses fitted. The whole experience was excellent and I no longer need glasses for distance. The quality of vision exceeded my expectations. I had good discussion about the sort of lens that would suit my lifestyle, the procedure was quick and comfortable and the outcome has delighted me. Would recommend without hesitation.

Mr Alastair Stuart

Ophthalmologist

Allister was very good at making me feel settled about the operation and giving me all the information I need. The operation went very quick. It was done within about eight minutes so I was very happy with the results. Eyesight took a little while to settle in which was a bit nerve racking, but after my follow-up appointment, I felt a lot happier with the reassurance I got after