Find your trusted Doctor

Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

I waited over an hour to be seen for my pre admission appointment. After being admitted and been shown to my room I was left for 5 hours in a cold room without anyone checking on me or giving me information about when my operation would be. Staff only turned up when I called and was then able to get some water as I was then advised that my operation was being delayed for a few hours. Short staffed. Slow to respond to buzzer calls. Staff always seemed to be busy doing something else other than looking after patients. Quite noisy ward during the day with people’s loud voices/laughing. Outdated facilities, no overhead bed light so had to have the main big room lights on all the time, which I could not control. I was moved to a different room after my operation as the first one did not have sufficient heating. The en-suite bathrooms are very outdated. Very short shower hose. In my second room there were 2 Rentokill boxes in shower. 50% of staff were friendly. I had major abdominal surgery. My night nurse was very compassionate and took very good care of me for 2 nights. I was discharged with the insufficient amount of painkillers to take home and without a physio assessment or much information about what symptoms to look out for and how to help recovery. I had to contact my own GP to get enough painkillers. Once discharged I had to walk with my husband all the way to the car at the pickup parking as there was no porter or wheelchair available. I had given 1h notice and then let her know again 10minutes before my husband arrived to collect me.

Mr Farid Ud-Din

Orthopaedic Surgeon

Excellent , professional, first class care and support from start to finish by my amazing consultant Mr Farid Ud-Din and all the amazing staff at The Meriden Hospital, Coventry . I had a left total hip replacement and leg length correction on the 8 December 2025 which was under the care of the amazing consultant / surgeon Mr Farid Ud-Din . I went down for surgery in the afternoon and had a spinal injection , this did not hurt in anyway and the care and support I received by the theatre team put me at ease. Once back in my room, the hospital room was excellent , very clean , I received the best care from all involved nursing staff , catering staff , physio team , porters , X-ray team , all the staff were amazing. I left the hospital the following day and was able to walk comfortably with the help of crutches , I made sure I stuck to the advice I was given taking my prescribed medication to control the pain , made sure I done my exercises daily , 3 times a day , this has helped build my strength . After 5 weeks I am now walking around the house without any aids and walking short distances with ease . I would like to sincerely thank Mr Ud-Din for everything he has done for me in giving me my quality of life back , pain free and enjoying life to the full . Thank you to all involved for everything you have done for me , I cannot Thank you enough .

One Ashford Hospital

Dermatology, Pain Management, + 21 more

I arrived at 13.20 for my appointment with the nurse and informed the receptionist that I had three appointments 1) nurse 2) Mr Consigliere 3 ) physiotherapist. She informed me that she would note my presence for the first two but that I needed to tell physiotherapist separately. I saw the nurse on time and informed the receptionist I was now ready for my 2pm appointment with mr Consigliere. At 2.15 I asked receptionist if Mr Consigliere was running late ? Also that I was surprised he had not asked me to have an X-ray. At this point the receptionist informed me that my 2pm appointment with mr Consigliere had been cancelled. I asked by whom. At this point there was obviously some confusion and I was asked to sit down whilst they investigated. Some minutes later I was told “something “ had gone wrong but Mr Consigliere had asked me to have an X-ray and he would see me after my physiotherapist appointment. When I saw Mr Consigliere at around 3.45pm he informed me that my bone was not attached to the metal plate in my elbow. The ligaments and muscles were keeping it in place. Mr Consigliere wished to see what would happen over the next few weeks before making a decision.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

From my first appointment, Dr. Philipose demonstrated exceptional professionalism and care. He listened attentively to my concerns, asked thoughtful questions, and explained his reasoning behind each test in a way that was easy to understand. The diagnostic process felt thorough and purposeful rather than rushed. What stood out most was his focus on identifying the root cause. He connected the findings from multiple tests, walked me through the results step‑by‑step, and outlined the likely diagnosis with clarity and confidence. I appreciated how he balanced technical detail with plain language, making it easy to make informed decisions. The follow‑ups were equally impressive: clear next steps, timely check‑ins, and a structured plan that made me feel supported throughout. Communication was prompt, and any adjustments to the plan were explained transparently. Overall, Dr. Philipose combines deep clinical expertise with genuine patient care. I left each interaction feeling heard, informed, and reassured. I’m very grateful for his help and would recommend him without hesitation.

Mr Oisin Keenan

Orthopaedic Surgeon

When I read Mr. Keenan’s profile as I was trying to choose a surgeon to replace my arthritic hip, I felt that he was someone who would communicate as well as someone with excellent knowledge and skills to perform my needed operation, and that was confirmed upon meeting him at the initial consultation. He also displayed a quiet confidence and was very approachable at all times, which put me at ease. I was naturally very anxious about having this operation, but I completely trusted in his ability to do an excellent job. He visited me in my room before the operation, and also every day thereafter during my stay, allowing me opportunities to ask any questions that had arisen in my mind, as well as reassuring me of my progress. At the follow-up appointment he likewise reassured me about the success of the operation as well as the condition of my other joints, which had also been x-rayed prior to the procedure. I am very happy with Mr. Keenan in all aspects of this experience.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I had an initial consultation for varicose vein treatment (following a flyer in the post) and following further investigations/diagnosis I went ahead and had an operation. The whole experience from beginning to end was first class. Everything was fully explained to me and all my questions were answered before deciding on the most appropriate treatment. The operation (under local anaesthetic) went well with a nurse talking to me all the time and explaining everything which was happening as as well as distracting me! My recovery went as planned - and as explained - and a follow up visit to see the consultant was very reassuring. All in all I was very pleased with everything and would not hesitate in recommending Shepton Mallet Hospital.

Miss Kavita Verma

Obstetrician & Gynaecologist

I contacted Dr Kavita Verma to discuss my concerns over my prescription for perimenopause. I booked an appointment online at a time suitable for me after work and although I had my reservations, I was put at ease straight away. I talked through my symptoms and what I had been prescribed and I was advised the best way forward and also advised on some other options to help with other symptoms. I am being given a letter to give to my GP regarding what we have discussed and we are having a follow up call in 3 months. Switching to HRT feels like a big step to take, but I feel much about my decision now that I have talked it through. I felt like I was truly listened to and my concerns were heard.

Mr Thomas White

Orthopaedic Surgeon

I had three recent hip operations with Mr Thomas White. I was awake under spinal anaesthetic and felt completely safe from the start, as it was clear he was very much in control in the operating theatre. His calm confidence and steady manner put me at ease, especially as I was dealing with a huge personal loss and felt very vulnerable. I am now pain free after suffering from severe debilitating osteoarthritis for many years. He is a brilliant surgeon and I would not hesitate to see him again. I would also wholeheartedly recommend him to my family and friends if the need arises. I will always be grateful for his dedication and everything he has done for me. He has changed my life.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

Main reception lovely and consultant was great. Imaging receptionist was blunt and frankly dismissive. Now paying invoice for consultation the original price was quoted on phone I found it’s £20 more which isn’t much but when you are self funding every £20 counts! When I complained I was directed to the fees as outlined on my original appointment letter which state it would not exceed £150 which it obviously doesn't but it wasn’t explained that the figure quoted on phone was only an estimate. Pricing should be communicated more clearly for those who don’t have insurance. So far, apart from consultant, a disappointment.

Avenues

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

I have used Avenues for a cycle of IVF/ICSi, a hysteroscopy and then FET. I was under the care of De Ali Al Chami and became pregnant with the first transfer, having 3 failed attempts elsewhere. Dr Al Chami changed my protocol (both stimulation and transfer protocol). This places is miles apart because it guarantees continuity of care and patients are treated as people. dr Ali is a wonderful person and he cares about his patients. The midwives (Marina Christina Katie Fiona Emily Starvula) are all amazing and know each patient by name and treated me with warmth, dignity, compassion and professionalism.

Dr. Garry Savin

General Practitioner

Connor was a great help explaining the day, different aspects and how they will proceed, timelines etc. All aspects of each element of the day were executed with accuracy, care and clarity. The team were clear on the ask of me and the reason for each step of the process. Having such a thorough examination with each member demonstrating their experience and expertise, understanding my needs during the process and achieving it all with a personal touch was very impressive to experience. I have recommended Lumen to friends and family already!

Mr Ashutosh Acharya

Orthopaedic Surgeon

Mr Acharya performed both my hip replacement surgeries, the first in October 2024 and the second in November 2025, and I am absolutely delighted with the outcome. I am also a Stage 4 cancer sufferer and he went out of his way to liaise with Clatterbridge to ensure my treatment was managed around the surgeries. Everything was explained to me very clearly and I am now walking perfectly and, most importantly, pain free! Mr Acharya was easy to discuss my options with and I always felt able to ask him questions.

Dr Joseph De Bono

Cardiologist

Dr De Bono is a superb general clinician who views patients thoroughly, as a whole, and not just as a heart. I'm a doctor myself and this gentleman treats my father and I. I have seen him pick up on things that general clinicians missed (and I am embarrassed to say I had missed myself!). Remarkably sharp and astute chap, combined with a disarmingly pleasant interpersonal manner. He has a world class CV but is never keen to let you know it. Watching him work has informed my own practise to be honest.

Mr Joyti Saksena

Orthopaedic Surgeon

Just had my 6 week follow up after a full knee replacement. I was seen early and after examining my knee, Mr Saksena thoroughly explained the healing process from now on regarding muscle strengthening. He checked that my physio sessions are going well and answered a couple of questions I had. It is my second knee replacement with Mr Saksena and would highly recommend him. He has a very friendly bedside manner, explains things well and I cannot thank him enough!!

Freedom Vision - North Tyneside

Ophthalmology

After the operation my eye took a few weeks to settle. That meant I got to experience rather more post-op care than might be usual. Not only was the level of care excellent, but I got to see all the same staff most visits. An efficient and friendly team. Special praise due to the optometrist whose explanations where clear and precise and the responses to my questions well considered. This set my mind at rest.