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One Ashford Hospital

Audiology, Cardiology, + 22 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Dr Andrew Gaya

Oncologist

I attended a follow up consultation with Dr Gaya yesterday during which he gave me my recent MRI and PET/CT scan results. As always, Dr Gaya spent time explaining his findings and action to be taken going forward. We also discussed my current state of health, my planned treatment by the Rheumatology Team and the impact the most recent Rituximab infusion is having. Dr Gaya is always very pleasant, asks relevant questions and is very clear about next steps in the short term whilst having plans for the longer term. I look forward to his encouraging consultations every two weeks. Dr Gaya’s calm, measured, patient manner reflects his professionalism and care towards his patients. He keeps me sane, especially in times of anxiousness !

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

My experience of the hospital was very good. The staff were amazing especially Jayne on Day surgery and David at the ward at night. The only downside that came to my attention is being told that there was no lactose free milk for my tea. The lady, I did catch her name, told me that she wasn’t aware of my overnight stay. She asked me if I was aware that I was staying overnight and I replied ‘yes’. She then went on to ask if I had put it in my forms prior to attending and I said yes. She kept on going on it wasn’t her fault she had been told. A bit of advice would be that she overshared. She clearly sorted the problem as the following morning someone had picked up the milk and I had it with my tea.

Dr Winston Martin

Cardiologist

Dr Martin was wonderful with my Mother who had been diagnosed with Heart Failure and at that time her symptoms were not controlled and a 999 call was required for hospital intervention. Under the NHS we had been told (despite the seriousness of the test results) that there would be a 12 month wait so we opted to seek out private care and Dr Martin was available for an appointment very quickly. Dr Martin was very thorough and took the time to fully explain his findings & recommend further tests to understand further. He was patient and kind to my Mother who has been very unwell and struggling to process all this new information.

Mr Lalin Navaratne

General Surgeon

I was admitted to St Mary’s for emergency upper GI surgery and had the good fortune to be assigned to Lal Navaratne. I have never before known such a caring, friendly, considerate, down-to-earth consultant. Lal not only saved my life (laparoscopically!) he visited me twice a day during recovery, arranged a transfer to my chosen ward, and introduced me to a charming health coordination doctor. Lal is everything one would wish for in a medical professional, a brilliant surgeon, and a really lovely human being. My overall care at St Mary’s was first class and second to none, in which Lal played a key role.

Freedom Vision - Chelmsford

Ophthalmology

I chose galaxy lenses for my cataract surgery and am now very happy with the results. No need whatsoever for any glasses. The staff were all very kind and supportive, along with Mr Hove the surgeon who was quick and efficient with the procedure. I would recommend anyone who is thinking of this procedure to not be anxious, it is quick and painless and though your vision is a little blurry after it doesn't take long to resolve. Thanks again to Mr Hove and all the staff at Freedom Vision Chelmsford.

Dr Andreea Anton

Dermatologist

I visited Dr. Anton for my son’s acne, and I was very impressed. She listened carefully to our concerns, explained the diagnosis in simple terms, and outlined a clear treatment plan. The treatment she offered really helped my son. The clinic was organized, and the staff were welcoming and efficient. We left feeling informed, reassured, and confident in the care provided. I would definitely recommend Dr. Anton to anyone looking for a knowledgeable and compassionate dermatologist.

Nuffield Health Leeds Hospital

Orthopaedic Surgery, Allergy Medicine, + 26 more

Very good ,only thing is after surgery and just before final appointment I was asked for my bank details I had paid everything last Nov a month before my surgery they agreed everything was paid but wanted to have a bank card on record ,Why ? I was asked again when I went to see mr smith for my final check up ,absolutely no need if front of other people when I didn't owe anything it made me feel like I owed something even though she said it was a token just to have it on record

Thyme

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 1 more

I just wanted to take a moment to express my gratitude for the amazing care they provided. Your professionalism, empathy, and kindness made a significant difference in my experience. Thank you for taking the time to listen and address my concerns. Best regards, receptions that really kind and doctors Dr Riccardo Di Cuffa and Dr Priya Moorthy Riccardo Di Cuffa and Dr Priya Moorthy was fantastic! Very impressed with the care and attention I received. Thank you!"

Professor Amtul Carmichael

General Surgeon

I attended the private hospital for an ultrasound and consultation, and the experience was excellent from start to finish. I was very nervous on arrival, but the staff were incredibly friendly, reassuring, and immediately put me at ease. Communication throughout was fantastic, with everything clearly explained. The facilities were modern, extremely clean, and well maintained. I couldn’t have asked for a better experience and would highly recommend the hospital.

London Bridge Sports Medicine

Sports & Exercise Medicine

Dr.Raiman has been exceptionally supportive and thoughtful through the whole process. I have been struggling with a very painful shoulder and arm for a long time - he very efficiently organised a MRI scan. His diagnoses were very clear, he took his time to explain to me what is happening and patiently listened to all my questions. He also suggested clear plans for my next few steps so I am very much reassured. Thanks very much for all your help :)

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

After a frustrating year with an ankle injury sustained playing football, seeing Alex at PSM has been great. Alex provided a detailed analysis of my gait and took a 3D scan of my foot to create orthoses customised to me. He also clearly explained what was going on with my ankle and how it can get better, having done a number of tests to pinpoint the issue. Highly recommend Alex for anyone struggling with a foot-related sports injury.

Mr Nigel D'Souza

General Surgeon

My experience with Mr D’Souza and his team has been nothing but excellent. Everything from making my first appointment all the way through consultations and having a colonoscopy was treated with the utmost professionalism and care. Mr D’Souza did a fantastic job, keeping me informed of everything through the process. I can recommend him without reservation to anyone looking for a specialist that is at the top of his profession.

Mr Kartik Hariharan

Orthopaedic Surgeon

Delightful! Mr Hariharan has got a very good reputation and I could not recommend him highly enough. He is personable, empathetic and kind. He explains everything that needs to be explained in a clear and concise manner. I have met many consultants over the last few years who were nice and not so nice - Mr Hariharan is up there as one of the nicest. Excellent bedside manner!

Perfect Balance Clinic - Cambridge

Nutrition, Osteopathy, + 2 more

I have been seeing Lyanah for physio and she has been amazing! She is very clear about what exercises I need to do to help me at home. The physio treatment I have received has been outstanding. She also referred me to a specialist to help diagnose my problem which I have never had before! So I am very pleased with my sessions with Lyanah!

Mr Aaron Sweeney

General Surgeon

The procedure was carried out on both legs therefore I was under general anaesthetic. The consultant who carried out the procedure had clearly explained it to me and visited me after I had come round from the anaesthetic.