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From start to finish, my experience with Dr. Dinkar Bakshi and his team has been outstanding. His office manager, Rahul, has been incredibly helpful, professional, and friendly. He made the entire process seamless — from explaining pricing and arranging appointments, to ensuring I was seeing the right specialist for my symptoms. His communication was clear, consistent, and reassuring, which really set the tone for a positive experience. As for Dr. Bakshi, he is genuinely one of the best consultants I have ever met. Before my appointment, he had carefully reviewed my summary and test results, and during our consultation he spent almost an hour explaining everything in detail. He talked me through what Mast Cell Activation Syndrome (MCAS) is, how it relates to my symptoms, and what testing was necessary — all in a way that made complete sense. He also made sure I wasn’t repeating unnecessary tests and created a clear, evidence-based treatment plan. For the first time, I felt truly heard, understood, and validated. He immediately sent a letter to my GP with a detailed treatment plan so that I could begin my medication right away. The level of care and attention he provides is outstanding — he genuinely listens and takes time to explain every step. When my results came back, Dr. Bakshi personally called to discuss them with me and explain what the next steps would be, as well as future options if needed. This level of follow-through and compassion is rare to find. Even though I’ve now received a diagnosis for MCAS, I feel relieved and reassured knowing I’m under such excellent care. Dr. Bakshi has an exceptional bedside manner, and Rahul provides wonderful support behind the scenes — together they make an amazing team. I would highly, highly recommend Dr. Bakshi to anyone who has been struggling to find answers. He is truly one in a million.

Mr Anantha Madhavan

General Surgeon

From my initial diagnosis and first consultation through to my recent final review, Anantha’s approach and level of care have been nothing short of exceptional. He consistently demonstrated professionalism, empathy, and a genuine commitment to my wellbeing throughout the entire process. Anantha takes the time to listen carefully, understand concerns, and explain everything clearly and thoroughly. His advice is always thoughtful, balanced, and tailored to my situation, and his depth of knowledge in his field is evident in every interaction. I always felt fully informed, reassured, and supported when making decisions about my treatment. What stood out the most was his ability to combine clinical expertise with kindness and compassion. At every stage, I felt that my health and comfort were prioritised, and that I was in capable and caring hands. I am truly grateful for the outstanding care I received and would highly recommend Anantha to anyone seeking a clinician who delivers excellence both professionally and personally.

Dr. Rebecca Poet

General Practitioner

After completing an in-depth form online the consultation took approximately 1.25 mins.the form helped with the structure of the online video call and Rebecca asked me many questions from my responses to build a picture. Not just giving me a diagnosis and suggested medication but looking at my own views life style and other relevant elements. She was extremely knowledgeable and guided me through my hormonal and physical journey of pre and post menopausal experiences and symptoms. Everything was covered with some helpful suggestions, tests she recommended free from my GP and suggested a bone density scan even supplying links to various professionals. Every women going through menopause should speak with someone at the women’s hormonal clinic! You will be in expert and safe hands! I wish I had contacted her years ago at the start of my peri menopausal journey. Don’t hesitate this is such an important step in supporting your physical body.

Mr Rufus Cartwright

Obstetrician & Gynaecologist

I had been told of Mr Cartwright's excellent reputation, and I found him very approachable. He laid out the alternative treatments available for my condition (a uterine prolapse); as my age would preclude my having a general anaesthetic, he explained that I could have an operation under epidural anaesthesia if I felt comfortable with the idea of being awake throughout. At my age I must consider that it could take six weeks to recover fully. He suggested we meet again in two months time, and in the meantime I should undertake a course of physiotherapy that might make me feel that I could manage without undergoing surgery. All of this advice has helped me to see the options more clearly, and whether or not I undergo surgery l the physiotherapy exercises will be of benefit. I feel I can trust Mr Cartwright completely to guide me towards choosing the best solution for me.

Somnowell - Snoring & Sleep Apnoea Help

Dentistry, Dermatology, + 3 more

Got my Somnowell mouth guard fitted at Causeway Dental in Teddington. Highly recommend the dentist. She was great. The guard really does work if I’m sleeping on my side. My partner and I now sleep together in the same bed! I’ve had the guard for about 6 months- don’t wear it every night as we don’t live together. It does feel a bit weird to wear but I have got used to it. It’s not so useful when I’m on my back as I tend to breathe through my mouth and will snore then. This Somnowell information does address this issue. I would really recommend it - and have - if you snore a lot and have sleep apnea as I do. It really works.

Mr Gareth Stables

Orthopaedic Surgeon

I had a 10 minute consultation telephone call with Mr Stables. I provided details of the issue with my knee, how my knee pain started, my worries and concerns for the future. Mr Stables provided a detailed plan to manage my current symptoms with clear steps on how we could tackle any worsening of my knee pain with specific treatment options.. I came away from our consultation call comforted that Mr Stables and his team will be there to take care of me should I need to investigate the treatment options discussed. I thoroughly recommend contacting Mr Stables if you have concerns about the health of your knees.

Ms Miriam Kate Green

Physiotherapist

Miriam is a fantastic physio who has helped me in both pre and post partum stages with SIJ inflammation. She is extremely knowledgeable as well as effective, and is clear in explaining her interventions so that you understand what is being done. The exercises she recommends have all helped to take away my pain and increase my mobility. She is also a very warm and compassionate professional who makes you feel at ease. I highly recommend Miriam to anyone needing physio support; particularly those going through pregnancy or postpartum.

Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

I had an excellent experience with Dr. Neeraj Jain. He is an outstanding doctor—knowledgeable, attentive, and genuinely caring. He took the time to listen carefully, explain everything clearly, and ensure that I fully understood my condition and treatment options. His professionalism and calm manner made me feel completely at ease throughout the consultation. I truly appreciate his expertise and dedication to patient care. I highly recommend Dr. Jain to anyone looking for a trustworthy and compassionate specialist.

Dr. Joe Oliver

Dentist

I completed my smile makeover with Dr Oliver last Friday. I had 8 upper and 8 lower porcelain veneers to whiten my teeth and correct the shape and size of my teeth. I had gaps between my teeth and a gummy smile. Due to this there was very minimal preparation and the most important thing, no pain! I wished I had done this 15 years ago. Such an easy process, and the treatment completed in 5 weeks. Thank you Dr Joe I have my dream smile for Christmas, the best investment is the one you make in yourself. 😊

My New Self

Cardiology

After experiencing cardiac issues, I recognised the importance of not only supporting my physical health but also my mental well-being. Enrolling on the My New Self programme has been one of the most beneficial decisions I’ve made in my life. The therapists were incredibly understanding and compassionate, tailoring my plan to meet my individual needs. I am immensely grateful to the entire team for helping me regain control of my life. They truly are a credit to their professions. Thank you !

Mr Roberto Casula

Cardiothoracic Surgeon

Nr Casula met me on a Tuesday. He was very clear how serious my condition had become and that prompt action was necessary. The following Monday I was admitted for the minimally invasive procedure to replace my aortic valve. I had so few complications. Everything seemed to progress as a textbook case. I cannot thank him more highly for an amazing recovery. I came home on day four after the operation and have felt better and better ever since.

Spire Cambridge Lea Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 19 more

Overall my first appointment at Spire Lea hospital was a satisfactory experience. At the reception I was quickly registered as an insurance patient. The waiting time was not very long. The duration of the appointment was long enough to cover all my questions, explain my problem and get a gynaecology examination by the doctor with help of a female assistant. The doctor explained to me a treatment to follow to alleviate my symptoms.

Dr Sothinathan Gurunathan

Cardiologist

Dr. Sothinathan was friendly, thorough and attentive during initial visit through to my treadmill echo and cardiac scan. He explained my results clearly and advised next steps. I appreciated his professionalism and the time he took to answer all my questions. The clinic staff were friendly and efficient, making each visit stress-free. Highly recommend Dr. Sothinathan for excellent and compassionate cardiac care.

Nuffield Health Tees Hospital

Orthopaedic Surgery, Breast Surgery, + 13 more

I have just had a follow up appointment with Mr Jafri, he was pleased with how I am. I have another follow up in 6 months. I have also finished my physio, Helen (my physio) was wonderful, always kind, thoughtful and extremely clever. Thank you so much to everyone involved in my operation, my hospital stay and physio. 🥰

Royal National Orthopaedic Hospital Private Care

Orthopaedic Surgery

Nursing staff very nice But wait time when in hospital very poor confusing information regarding treatment and timings Porters taking from recovery very slow, quite rude and obviously did not want to transport me the patient it didn’t seem to fit in with their schedule?

Nuffield Health Wessex Hospital

Urology, Audiology, + 18 more

I arrived at the clinic nervous and scared having only recently learned of my macula degeneration. But I was soon re-assured by the kindness of Mr Safu and Staff during the needle procedure, which was not nearly as frightening as I thought it would be. Thank you all.