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OSD Healthcare

Pain Management, Acupuncture, + 47 more

In August 2025, due to the long delays at Luton and Dunstable, they offered for me to be seen as an NHS patient at One Stop (OSD) Clinic at Hemel Hempstead, where I was seen by Dr Mittel. Following a consultation, he advised that I be referred back to L&D for a hysterectomy (he could not do overnight procedures at his clinic) and prescribed Ryeqo, a medication that suppresses ovarian function and includes HRT. However, I was not provided with a NHS prescription for Ryeqo, as Dr Mittel did not have the necessary NHS prescription pad and advised that it must come from an NHS consultant. I have since discovered that my GP is unable to prescribe Ryeqo and that this must indeed be handled by a hospital consultant. I am unable to afford this medication privately, as it costs approximately £100 per month. With no consultant to prescribe the medication on the NHS, I am therefore left without treatment and unclear as to whether I am even on the waiting list for a hysterectomy. To add to my distress, my interactions with Dr Mittel have been upsetting. During our initial consultation, when I asked about potential side effects of Ryeqo, he responded inappropriately by laughing and comparing the risks to getting on a bus or plane. He failed to explain that only a consultant could prescribe the medication on the NHS, and I had to research this information myself. He also failed to talk me through any of the potential side effects which again I have now researched myself. At a subsequent appointment for a hysteroscopy, when I attempted to raise my concerns about still not being able to get the NHS Ryeqo prescription (as advised by his secretary), he dismissed the issue, saying it was not the right time to discuss it. Instead, he began venting his frustrations about NHS inefficiencies and his personal issues with parking as a consultant. This unprofessional and inappropriate behaviour left me extremely upset and in tears just prior to undergoing the procedure. Although he later apologised, stating he was “stressed,” this is not the level of care I expect or deserve as a patient and I wonder if I was his private patient as opposed to an NHS patient his manner would have been the same.

Mr Davide Patrini

Cardiothoracic Surgeon

I found Mr Patrini to be a wonderful surgeon. He explained the procedure thoroughly, outlining both the benefits and risks, and never attempted to persuade me one way or the other, leaving the decision entirely up to me. Before the operation, he once again went through the procedure and potential risks, answering all my questions as well as those of my husband and daughter. Following the operation, he spoke with my husband to explain how it went, and I also saw him personally afterwards. He visited me again on Wednesday and Thursday morning, examined me, and answered all of my questions in full. In addition, he kept my husband updated directly. In conclusion, I would describe Mr Patrini as a conscientious, patient-centred surgeon who combines clarity with genuine care.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I arrived at the appointed time, checked in with the receptionist given forms to complete which I completed & handed back to the receptionist, after waiting half an hour passed my appointment time I was still waiting to be seen, eventually my partner asked a male nurse if Mr Patel was running late, and we were told that we were the next to be seen, when we were invited in to see Mr Pater he was very apologetic for keeping us waiting saying that there had been an administrative error whereby he had been told that I hadn’t arrived for my appointment, Mr Patel commented that he thought that was strange as the paperwork I had compieted on my arrival was on his desk. So he realised that I was there but nobody had apparently bothered to check.

Dr. Dipa Jayaseelan

Neurologist, Neurosurgeon

I chose to see Dr Jayaseelan having read her biography on the BUPA app. From the moment we met and Dr Dipa introduced herself, I felt completely relaxed and happy to be in her care. We discussed how the condition had developed, the requirements that I had in terms of her opinion as to my fitness to return to work and ongoing treatment and medication. Throughout the consultation, absolutely everything was explained clearly and in plain language. I really can’t tell you how professional the whole experience was and I left the hospital in no doubt whatsoever that I was in excellent hands. Finally, just over an hour later, I received a written report of the consultation plus a letter that I’d requested for employment purposes.

Mr David Houlihan-Burne

Orthopaedic Surgeon

From initial consultation, the robotic assisted total knee replacement surgery, through to Mr Houlihan-Burne personally removing the staples and reviewing the result, the interaction has been exceptional. Mr Houlihan-Burne was clear in communicating the state of my knee, quick to understand what I was looking for, to explain what he thought could be the outcome - together with the risks, and post op in explaining that the surgery has gone exactly as planned. I have not had to deal with any substantial pain, and I have a clear rehab plan with his recommended Physio. I feel confident that I will be able to play Golf, tennis and ski in relatively short order, provided I follow the rehab plan diligently.

Dr. Renata Karaliene

Obstetrician & Gynaecologist

I visited Dr. Renata Karaliene for the first time today for my gynaecology problems related to fibroids & PCOS for years, etc. I'm so thankful & happy with how professional, caring, attentive & patient Dr. Renata Karaliene is! She really made me feel comfortable in the ultrasound test & explained everything thoroughly. One of the best doctors I've ever met & this is a sincere review coming from my heart! I will recommend Dr. Renata Karaliene for anyone who needs a professional gynaecologist & is in good hands. Thanks very much for your kindness and help once again today! 🙏🏽😊

Kingsend Dental: Ruislip

Dentistry

Thursday afternoon visit, the surgery did not adjust to be that busy, arrived before my appointment time but still had to wait till after my scheduled time before being seen. Cat was blocked in when I be wanted to leave and I requested for the owner to move their vehicle as I had other engagements scheduled. No sense of urgency amongst the staff it appreciation that my time is as valuable as theirs. Managed to manoeuvre my car out whilst waiting so impact was not as bad as if I had waited for the other to move their vehicle but it was irritating.

Complex Spine London

Orthopaedic Surgery

Dr Farrah's team were amazing from start to finish with helping me to schedule my appointments and with helping me with my insurance company queries. Dr Farrah is wonderful, she listened to me and all the issues and pain I was having due to my osteoarthritis in my hip, made me feel like I wasn't being silly and over reacting with the pain I was in. Both procedures were done in no time at all and I am finally pain free after being pain for 3 years and on numerous painkillers and physio appointments ! Thank you Dr Farrah and your amazing team.

Dr Turab Syed

Orthopaedic Surgeon

Dr Syed sent me for an x-ray last week, I received a full explanation of results via letter within the week. He arranged to see me today. Charming and professional as always. He showed me the x-ray, pointed out each problems and discussed each problem. Explaining what should be done just now in the interim and treatment and prognosis for the future. The detail of his consultation is always followed by a precise letter stating every detail of the xray. I find this is very beneficial for myself but also for my GP. I fully put my trust in him.

Mr Toby Briant-Evans

Orthopaedic Surgeon

Mr Briant-Evans was professional, engaging and caring throughout my whole knee replacement experience. He conveyed every aspect of the process with patience and openness, leaving me fully prepared for the pre-op, the procedure and the anticipated, lengthy recovery, The surgery went very smoothly, without complication. Now, eight weeks on, the pain and swelling are greatly reduced, and I'm able to walk up to three miles without any walking aids. More importantly, it feels like real success as i no longer experience any joint pain as i walk.

Spire Harpenden Hospital

5-Star Review for Dr. Alan Parbhoo I'm absolutely delighted with Dr. Alan Parbhoo's care! He performed a tooth extraction due to a root canal failure, and the procedure was a success. Dr. Parbhoo was incredibly caring, taking the time to explain everything clearly and making me feel at ease. The aftercare was also amazing, ensuring a smooth recovery. I'm extremely happy with the outcome and would highly recommend Dr. Parbhoo! His expertise, kindness, and dedication to patient care are truly exceptional.

RTN Diagnostics

Diagnostics & Testing, Psychiatry, + 1 more

My experience during the assessment was great - very friendly and approachable assessor, allowing me to build a rapport and discuss sensitive topics. However, the process leading up to the assessment with multiple forms was difficult. The team did not know what forms were awaiting completion, and when I contacted them months after, they realised and booked my appointment. There needs to be more checks on people waiting for assessment to ensure forms are completed and actioned in a timely manner.

Deanbrook Practice

General Practice (GP)

I needed a doctor's statement that I was fit to undertake a sport while on holiday. Alas, my GP refused to offer such a service so I looked for a private GP and found the Deanbrook Practice at the Candover Clinic in Basingstoke willing to help. The doctor reviewed my background and then completed the form. I felt the support offered was thorough and friendly. While I had to pay for this service, I felt it rescued my holiday and so was therefore completely worthwhile.

Coriel Orthopaedic Group

Orthopaedic Surgery

Mr Wilkinson was highly recommended to me regarding bunion removal. An appointment was arranged quickly and efficiently and I found him to be very professional and easy to talk to. He explained the procedure and addressed my concerns. His support team are caring, professional. and sympathetic. I recently had bunions removed on both feet. I have been supplied with an after-care pack, pain relief medication and ongoing care is being provided.

Mr Ruben George

Physiotherapist

I booked 10 physio sessions with Reuben at FitFor after a climbing injury that left me with nerve pain in my calf. Over the course of the sessions Reuben gave me techniques to manage the pain and exercises to strengthen my calf and ankle. I’m completely pain free and have a much better understanding of the things I need to look out for to avoid injury in the future. Thank you, Reuben, for your patience, coaching, and flexibility.

Mr Simon Mackey

Plastic Surgeon

I had a mastopexy and implants with Mr Mackey over the Easter bank holiday. He was so helpful and knowledgeable when we were deciding on the size and what kind of implants to use. My breasts were really low and had lots of excess skin. He did such an amazing job and I'm really happy with the results and my confidence has grown so much. I can't thank him enough.