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Fitzrovia Suite

Obstetrics & Gynaecology

We opted for private care at UCLH because we wanted the birth experience to be as positive as possible. As a medically uncomplicated patient I felt that I may not receive much attention or time on an overstretched NHS ward. I also had some anxieties around birth (as a healthcare professional myself) and felt reassured to be receiving consultant-led care, from a clinician with whom I was able to build a trusting relationship. Shalini provided exceptional care from 32 weeks pregnancy and after delivery. She got to know me and my partner, and understood our priorities and concerns. I had previously found it hard to make decisions around birth. Shalini provided us with evidence, data and her experience - this empowered us to make our decisions. She spent a lot of time with us and brought great care, empathy and kindness to her practice, as well as her excellent clinical skills. When we had questions, fears or anxieties Shalini was able to reassure us, both with her kindness and her experience and expertise. The care she provides is holistic and individualised - she advocated for me in many ways and empowered me to advocate for myself too. We had an elective caesarean at 39 weeks. The surgery was pain free and crucially for me, I felt confident and safe - something that was not natural for me in approaching birth. Shalini was close at hand to care for us before and afterwards. I made an excellent recovery and have healed extremely well. I recommend Dr Shalni in the strongest terms to mothers and families looking for private care at UCLH. Shalini is passionate about obstetrics, her patients and practising medicine. It is a great privilege to be cared for by a clinician at the top of her field, who clearly cares deeply about her patients.

Dr. Osama Moussa

General Surgeon

For the past two years I was in so much pain it was absolutely horrendous and my quality of life was affected, the pain would sometimes last for 12 plus hours or more. After a few appointments with my GP I was finally diagnosed with gallstones and was very quickly referred by my GP to see Mr Osama Moussa at the Spires diagnostics clinic and within a matter of weeks I had my surgery to remove my gallbladder. I have to say a very big thank you to Mr Moussa, who in my opinion is an exceptional surgeon and a really nice person, he is very easy to talk with. Mr Moussa you have now taken away all that pain that made my life so uncomfortable, I am very grateful to you. I would also like to thank Kayleigh Mr Moussa's secretary who also is a lovely person to talk with and very professional On the day of my surgery everything went smoothly and all the staff at the Spires hospital were very nice and welcoming . Dr Shah was my anesthetist and he came to see me and put me at ease. I don't know the names of the nurses and all other staff at the hospital and diagnosis clinic but I do want to say a big thank you to you all and thank you for taking such good care of me. Thank you

Harley Mind Care

Child & Adolescent Psychiatry, Psychiatry, + 1 more

The assessment visit was fine in that I walked away with a clear diagnosis and a plan, but the experience was a little hectic due to cleaners coming in to prepare for the next appointment while we were still there, and the dr needing to take urgent calls as she was on duty at the time. The team I speak with are all very friendly but there seems to be a disconnect between the information exchanged on emails and whatsapp. I feel this may have led to a delay in starting treatment. Again, it's fine because I got it in the end, but there may be some part of the process/line of communication that needs review/improving. My initial virtual visit was at risk of being cancelled due to where I was having the call from. Thankfully, the doctor was able to accommodate another slot on the same day. I noticed that there is now a clear statement on the booking confirmation re: need to be in a private space for virtual calls, which is good.

Moorfields Private Eye Hospital

Ophthalmology

Very unorganised, got the bill twice with no explanation. Called and had to speak with 3 people and still no one knew what bill was correct. The Surgent secretary told me to ignore one of the invoices which turned out was wrong. First time I arrived for the consultation I was told that the surgent who I was going to see wasn’t there and they advised me to go home. It turned out he was there and waiting for me. Second time they couldn’t find my file and didn’t know what to do or why I was there. 3rd time lucky you would think, I was told to wait in the waiting room and I did without being told there were two waiting rooms and I was in the wrong room and the surgent called me and wondered if I was on my way. On the positive the surgent and the operation was great but I do wish it was a bit more organised and that the information given to the patients was with a follow up to everyone involved.

Thompson & Hardwick Optometrists

Audiology, Ophthalmology, + 1 more

Truly Exceptional After experiencing pain from my new hospital contact lenses I was able to book an appointment with Drew far sooner than my Hospital would see me. Drew very quickly determined that ill-fitting lenses were causing Conjunctival Prolapse and advised how best to proceed. Essentially the lenses used by my Hospital were not appropriate for my eyes and, since the Hospital will not use alternative lenses, Drew was able to fit and supply better lenses. These new contact lenses give excellent vision and comfort, even though I have a particular eye condition which makes it very difficult to fit contacts, despite lenses being the only solution for me. Thank you Drew and Team!

Professor Richard Field

Orthopaedic Surgeon

Professor Field, known to me from previous surgery, received me with his usual warmth and with clear intention of this being a collaborative process. I was offered relevant information throughout and he was readily available and encouraging to further explanations and questioning. The care I received encompassed not only my physical wellbeing but my psychological and emotional wellbeing which combined have resulted in a positive outcome in all three areas. Professor Field's policy of availability and attention through to final discharge and beyond provides the holding for ongoing recovery.

Vermilion - The Smile Experts Kelso

Dental Care, Dentistry

I was referred by my own dentist as he felt specialist treatment was necessary, following an abscess. Treatment was required urgently as I was due to travel abroad and did not want a repeat of the abscess. Dr Naidoo was able to see me and start root canal treatment before I travelled, describing the treatment in detail so that I could make an informed decision. I was seen on return to this country and treatment was completed. The treatment was painless ad the quality of care was excellent. I would have no hesitation in recommending Dr Naidoo and Vermilion Kelso

Mr Elias Kovoor

Obstetrician & Gynaecologist

Dr Kovoor is as knowledgeable as he is a master at his work. My daunting reality that I needed a full hysterectomy at the age of 41 was something I dreaded. Thanks to Dr Kovoor both his bedside manner, ability to explain the procedure before during and after, put my mind at ease. He is one of the best in his field, and I can confirm this from my successful operation, which left me with no complications, great after care and scarring is very tidy and minimal. Thank you again Dr Kavoor.

London Bridge Sports Medicine

Sports & Exercise Medicine

My appointment with Dr Seth was very good I have been under his care for a number of years and he is always professional and personable. He explains all that is needed and takes time to answer your concerns and questions. He is always determined to find the right solution and in terms of procedures he is gentle and make sure that you are comfortable and understand what is taking place would highly recommend him.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

This was my first treatment session with Mr Raf Niziol and from the outset he was warm, helpful, personable and kind. His friendly demeanour immediately put me at ease and he was patient and understanding. He explained everything clearly and thoroughly and also gave plenty of space for me to share my own thoughts and ask questions. I will be switching to Mr Niziol for all future and ongoing treatment.

Mr Summi Abdul

Obstetrician & Gynaecologist

Mr Abdul is an excellent consultant explaining all the options available to me, talking through each one to be able to make the best decision for myself. Never felt rushed and listened to everything I needed to say, even on the morning of the surgery. The nurses anaesthetist, kitchen staff, and everyone at the Nuffield were very kind, caring and made the whole experience much nicer.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

Was overnight stay at Ninewells Hospital in Dundee, all staff were very polite and courteous to myself and the other 5 people within the ward during my stay. The team were very attentive to each individuals needs, which made for a pleasant stay. Facilities were clean and if any ‘accidents’ occurred then these were addressed immediately to promote cleanliness in the ward

Dr Sudipta Sen

Paediatrician

Dr Sen & The Orchard Clinic have provided our family with a first class service. An expert in her field, she has allowed us to navigate our child’s journey. Her knowledge, experience & guidance has unlocked secrets into the unbelievably complex neurodiverse world. Our child is happier & better understood. Thank you Dr Sen

Dr. Jonathan Slater

Dermatologist

No one likes attending a hospital particularly for surgery, however Dr Slater was extremely reassuring with a great calming approach explaining everything along the way and answering all my questions in a simple way, very happy to use him again and recommend him to anyone who requires treatment, thank you Dr Slater

Dr Donald Hodge

Paediatrician

It was a breath of fresh air to finally see a Dr who is able to provide me with some solid answers to my child’s allergies. From the get go Dr Hodge made both my toddler and I feel comfortable and most he importantly took the time to ensure I felt heard. I look forward to working with Dr Hodge going forward.

Mr Roberto Casula

Cardiothoracic Surgeon

Doctor Roberto Casula was very helpful and thorough. My anxieties and concerns, prior to my surgery, were addressed and my wellbeing was prioritised at all times. I had a medical issue a couple of weeks post surgery and it was addressed extremely quickly. Excellent service and would highly recommend.