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RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Communication is not at all a strong point of RTN diagnostics. I was told, I , as-well as my designated persons had to fill in online questionnaires . It took several communications for the questionnaires to be sent out to them . My brother who was the main person and only relative RTN wanted to fill in my developmental questionnaire never has received any communications whatsoever despite them telling me they had sent it to him several times. One of the problems I faced was that I do not have any living relative or friend who knew me in childhood, apart from my brother, but he is 3 years younger than me, so in light of this I was instructed to fill in my background questionnaire myself , to the best of my ability as he would be less likely to know the answers. I was also requested to send in further evidence including a medical summary report , school reports and my personal symptom observations. I had school reports from juniors through to secondary school so I proceeded to send those in to the requesting email . This turned out to be wrong because when I chased it up they said it should have been sent to different department/email , and it had not been subsequently forwarded to them. I was not informed of the correct email previously. This obviously delayed and wasted time. Finally I was told that RTN had everything they needed to move forward with the assessment. I was told it would take 3 months to get the final appointment with the psychiatrist who would go through my adhd outcome report With me. after three months I had not heard anything so I had to chase RTN to see when I would get an appointment. When I was finally given an appointment it was cancelled the afternoon before by the psychiatrist stating they required my brother to fill in the background form (they had told me to fill in ) he still to this day has not received it. It was frustrating so I put in a formal complaint because I had taken unpaid leave as a carer to be able to attend my appointment which they cancelled last minute giving an excuse that frankly did not stand because they had been informed about my lack of family to fill in my developmental form months beforehand. When I eventually got my appointment the psychiatrist I was allocated was changed again and then I was informed my report had not been written out completely by the assessor and therefore some of the one hour allocated was going to have to taken up by him having to ask some questions that he said he needed to make the assessment. He also said that it would have been easier if he had my school reports. I informed him that I had sent them as requested twice. He had to search online to find them., he basically was unprepared for my adhd review. He read the school reports to me during my appointment. It seemed to me that it was all being done on the fly. One thing I also noticed is that I seemed to be assessed (in my opinion) according to male adhd symptoms/criteria. I donot feel that RTN have managed this whole procedure efficiently nor professionally. They lack good communication cancel appointments last minute and arrive at the final adhd report review unprepared. I feel the whole process has been made unnecessarily stressful. From start to finish it has taken one whole year. I chose RTN diagnostics as part of the nhs right to chose. I would not recommend.

UK Vein Clinic - Harley Street

Vascular Surgery

Since the moment I entered the clinic I was very well taken care of. The friendliness of the staff made all potential stress go away in seconds. The procedure itself was almost pain free and if any pain was felt that was similar to when one has their blood test done. My treatment was both radiofrequency ablation as well as foam sclerotherapy on both legs. It was done literally in a flash while having a friendly relaxing chat with doctor and nurses. I was shocked when I was informed the treatment was already completed. I have been instructed about the aftercare as a reminder as I had received many emails before the treatment explaining all stages including recovery. Then I simply got out of the clinic and had a walk around the city with my husband who was also amazed how quickly it all went. Their aftercare is spot on too and you can get in touch any time you might feel concerned. It is now my fourth day after the treatment and I feel great and I am so happy that all nasty vericose veins I had are gone. I would and will recommend the clinic and the treatment to anyone struggling with vericose veins issues. Milena

Mr Mahantesh Karoshi

Obstetrician & Gynaecologist

I cannot recommend Dr Karoshi highly enough. From my very first consultation through to my now 2nd hysteroscopic fibroid resection with him, he has been exceptional. What stood out most was how informative, compassionate, and supportive he was at every stage. He took the time to explain everything clearly, answered all my questions with patience, and made sure I felt reassured and involved in decisions especially around preserving my fertility, which was incredibly important to me. His calm manner, genuine care, and expertise made a potentially overwhelming experience feel manageable and safe. I felt truly listened to and cared for not just as a patient but as a person, after so many visits to other gynae’s who either misdiagnosed or didn’t take further action based on my concerns Dr Karoshi was my light at the end of the tunnel and has given me hope after so many years of heartache and difficulty. I am deeply grateful for his skill and kindness and would recommend him without hesitation to anyone needing gynaecological care.

Norfolk Menopause

General Practice (GP), Obstetrics & Gynaecology

I can’t recommend Dr Emily Cary highly enough. She has been absolutely amazing in supporting me through the early stages of perimenopause. From our very first appointment, she made me feel listened to, understood, and reassured during what can be a confusing and overwhelming time. Her knowledge, calm approach, and clear explanations helped me make sense of my symptoms and feel confident about the next steps. She took the time to tailor my care to me as an individual, rather than taking a one-size-fits-all approach. Thanks to her support and guidance, I feel far more informed, supported, and positive about managing this transition. I’m incredibly grateful for her care and would wholeheartedly recommend her to any woman at the start of their menopause journey.

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

Once Again Dr Chiraush Patel was outstandingly professional and kind. I was fortunate enough to get an appointment within an hour of calling. It cannot be overestimated how important it is to patients to have a well trained Doctor with exemplary bedside manner to help the patient to recovery. This is true of all the other GPs at One Stop, but I am lucky enough to see Dr Patel mostly. My standards are very high but Dr Patel exceeds them by miles every time I visit (I only visit sparingly). This is medicine at its very best and reminds me of when GPs were true family Dotors back before fundholding. I am fortunate indeed to have such excellent GPs. Thank you Dr Patel and OSD!

Optifema

Dietetics, Fertility Medicine, + 5 more

My experience has been extremely positive. From the very first appointment, I felt listened to, taken seriously, and genuinely cared for. Dr Hunter took the time to understand my concerns and explained everything clearly, which made a huge difference to me. Kerry his healthcare assistant has been amazing too. She has been so kind, responsive, and supportive. I’ve felt more supported here than I ever have with other practices, and the care I’ve received has been outstanding. I’m incredibly grateful for the help and compassion shown to me and wouldn’t hesitate to recommend this practice to anyone.

Mr Krishna Vemulapalli

Orthopaedic Surgeon

I saw Dr V for my 11 year old son. Dr V was very attentive, patient focused and gentle. He spoke to me but also my son and made him feel very comfortable by engaging with him. His examination was thorough and his direction was clear. On our return visit with Dr V he was clear amd explained the outcome of the investigations, again not ignoring my son and explaining in simple terms to him. It was a pleasure seeing Dr V and I felt at ease and reassured with the care we received

Butterfield Osteopathy

Osteopathy, Paediatrics

I've been going to Butterfield Osteopathy for several years and I've always been very grateful for their help and support. The clinic is lovely and all the osteopaths I’ve consulted with have been amazing. Bella Eacott is great for general osteopathy, Emma Delalex has helped me with craniosacral therapy and Gervais Roubeix has managed to release loads of muscular tensions with dry needling and general osteopathy. I highly recommend Butterfield Osteopathy.

Ms Shabana Syed

Obstetrician & Gynaecologist

I went to see Dr Syed for a second opinion after a scan revealed an endometrial polyp and fibroid. She was incredibly kind, professional, and reassuring, and took the time to carefully prepare me for the required hysteroscopy. I felt completely safe and supported throughout the procedure, and her thorough aftercare notes and follow-up call left me feeling both reassured and optimistic. Thank you again, Dr Syed.

Meadows & Wood Hearing Care - Portishead

Audiology, Diagnostics & Testing

I have just got home from having my ears cleaned out by Toby, i slways enjoy my visits to have the treatment, Toby is very gentle and caring and I would recommend Meadows and Wood to anyone with wax ptoblems and hearing aid care - my son visits Worle and two friends go to Portishead also on my recommendation - I have been looked after for about 3 years now and am very happy with the service.

Dr. Anna Nuttall

Rheumatologist

Dr. Nuttall was very thorough, and explained everything regarding my diagnosis very clearly. She also went through the treatment options and helped me make an informed choice going forward. And several times throughout the appointment, she paused to ask me if I had any questions. Dr. Nuttall was very professional, as well as being very pleasant. Overall it was an excellent experience for me.

Montrose Health Group

Psychiatry, Psychology, + 1 more

A reallt fantastic service so far. We've been looking into private assessments for my son and it was expensive with long wait times every where we researched. Montrose were in touch within two days of my enquiry and we were triaged a week later. They respond quickly to communication, and warm and friendly and have been supportive of us at every step.

Miss Fiammetta Soggiu

General Surgeon

Dr Soggiu has been excellent at communicating and guiding the right investigations to understand my condition. She has explained clearly the next steps and the results. I feel trust and I undoubtedly recommend her to anyone looking into an professional to look into any upper gastro intestinal issues. Thank you

Miss Manou Manpreet Kaur

Obstetrician & Gynaecologist

I had an excellent first consultation with Miss Kaur. She is gentle, knowledgeable and really easy to talk with I deal with multiple health issues and she has been able to give me a plan to follow and peace of mind. She is an outstanding professional in her field of expertise. Highly recommended.

Mr Sarang Sapare

Orthopaedic Surgeon

As discussed with Mr.Sapare the affect on life style has been tremendous. You just have to learn to adapt not to try doing things that impact on your own personal wellbeing. . But the procedure is amazing in what it gives back The injections are Not comfortable but the outcome is great

Mr Keith Smith

Oral & Maxillofacial Surgeon

Mr Smith provided great care throughout the entire process. He took the time to listen to my concerns and to explain the treatment options with clear guidance. The surgery seems to have been very successful and I feel very lucky to have received such excellent treatment.