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Spire Harpenden Hospital

Whilst time waiting to see Mr Khan was very quick , if I'd arrived any later I wouldn't have completed my check in and, I arrived more than the recommended 15 mins early more staff on reception required plus I don't think self checking in on tablets helps , whilst fine for me others clearly needed help.After seeing Mr Khan I needed follow up appointments for a scan and,blood/urine tests . Having waited at 1 reception for 15 minutes area to make an appointment for the tests to be brusquely told to go and make my scan appointment as it "Would save time" .When I'm 2 away from the desk don't think it was about saving my time.Then wait at the radiology department reception for another 15 minutes as only 1 person on reception, told they'll need to check with the radiologist and, would call me today as yet they haven't. Return to main outpatient reception to book tests and, amazingly I've now got 6 people in front of me ...finally get to the desk to be told can't do blood test as no one there to do them .Now had there been but because of time wasted there no longer was ? Not impressed by The Spire on this occasion, Mr Khan yes , but everything else no .

Marris Medical

Pain Management, Breast Surgery, + 5 more

My first time going to this clinic due to either muscle or muscle strain causing nerve impingement this is my assumption until I get my results tomorrow. The team were fantastic and to say my appointment was the last one of the day they were friendly welcoming and super efficient. Maria at the desk was incredibly sweet and aspiring to talk to and also in providing me with the Information regarding MRI and what to expect. Julius (radiographer) was accommodating friendly and made the MRI scan easier to manage.. Also Sabi (hope I spelt the name correctly) was as friendly and the other two mentioned and altogether they made the whole experience as smooth as it could be. 5 star from me and highly recommended for anyone on the fence debating whether to visit or not so if you have the need to go for and MRI or ultrasound or anything else that they cover that relates to you I highly recommend Marris and in comparison to other clinics around there price was reasonable at a cost of £325 for a lumbar spine MRI bearing in mind this is on the famous Harley Street. I am super happy I chose them and shall be returning for my consultation soon.

Mr Matthew Liew

Urologist

I was referred for Holip surgery by my NHS consultant in Oct 24 as I was self catheterising 4 times daily. In June 25 I was called for a pre-op. Previously I had researched what was involved and sought out private surgery options. By September having heard nothing further from the NHS only that I was still on 'The List' I phoned Spire Manchester. Meeting with Mr Liew a week later I was confident I had made to right decision .Aware I had a huge prostate 240gms that needed surgery I decided there and then to go ahead and received surgery a few weeks later. At age 79 it was the best money I have ever spent. Quickly back on my feet,I was home two days later and soon driving once more. Quite different from the recovery from my Terps prostate op seven years earlier. I found the whole experience very professional and have no hesitancy in recommending Mr Liew at Spire whatsoever if you are in the situation in which I found myself.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

Dr James Thing is a miracle worker—I am now walking almost completely normally for the first time in almost a year. I had a Baker's Cyst which he drained and injected. I had limped into his office, barely able to walk and I (almost) skipped out. He did a scan on my foot but wouldn't do an injection until I had an MRI. This is good medicine as he wanted to be sure he was injecting in exactly the right place, and indeed, he wanted to make sure an injection was the right thing to do (which it was). The foot is so much better. I am back to walking my normal 4 ½ -5 mile routes without much difficulty. Dr James Thing is a brilliant doctor! What I like is that you go in, he does an ultrasound to make a diagnosis, and if appropriate, he carries out the procedure there and then. No waiting for additional appointments at additional costs. Treatment and relief are immediate. That is amazing to find in this day and age.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I met with my surgeon online. The online facility works extremely well. I noticed that I was sent two new reminders of the meeting on the day with direct links. I like this new approach very much. As always, the surgeon, Prof J Murphy, was prompt and conducted the consultancy with detailed feedback, including the sharing onscreen of a third party report which was extremely helpful and informative. Prof J Murphy has an extremely open, honest and clear approach to discussing aspects of the individual patient’s health that are not easy to discuss. This allows the patient to feel their case is being carefully monitored, considered and options, going forward are shared and discussed with them. This surgeon engenders great trust in his review of information, liaison with others specialists, communication, surgical treatment and overall management of the individual patient’s case.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

This was a follow-up appointment. It should have been after 2 weeks but because the practitioner works very part-time this wasn’t possible. She then said I should have been in sooner! Treatment not as successful as with past practitioners before we moved to this area (I had brought records to first appointment but she had suggested a different approach). Further treatment offered on the day of the follow-up but I felt the practitioner was getting very defensive and I was losing confidence, so I declined. When I was waiting to go in someone else was trying to book a follow-up appointment. When she couldn’t get one desk staff said it probably didn’t matter as most people don’t need it! This clinic suits me location wise but unfortunately this wasn’t a great experience so I won’t go back.

Dr Shankara Paneesha

Haematologist

I have been a patient of Dr. Paneesha’s for around six months now. Being diagnosed with my condition, I knew that it was going to be a long road and a tough battle to good health. Dr. Paneesha’s reputation preceded him and upon meeting him he assured me that I was in good hands, and he definitely kept his promise. He is such a thorough, caring and attentive person. Always greeting me with a smile along with a joke or two, easing the tension in the room. Whether it’s good or not so good news, his delivery is always honest and always impeccable. Now, I am on the other side of treatment and I’ve just received the most amazing news regarding my health, and I am so happy he was guiding me through my journey. Thank you Dr. Paneesha.

Mr Robert Gleeson

Orthopaedic Surgeon

Absolutely first-class from every point of view: full knee joint replaced in an amazing 40 mins, painless procedure thanks to brilliantly administered and effective spinal anaesthetic, followed by really helpful advice subsequently on meds from Winfield's Pharmacist Mr Elliott. My rapid recovery within weeks was then enabled by the support of very able and attentive physio team and I also really appreciated the helpful hydrotherapy sessions. I couldn't be more delighted with the whole experience and result (almost invisible scar and recovered mobility) and would highly recommend Mr Gleeson to anyone needing a knee replacement. My grateful thanks to him and his whole team.

Mr Hugh Jewsbury

Ophthalmologist

Jenna was scheduled for surgery on the Tuesday morning. Everything was explained to us in detail. I had no concerns - all of the staff including Mr. Jewsbury dealt with her in a really calm and confident manner which made her not worry too much. She was taken down first thing in the morning and we were out early afternoon with clear instructions. Her eye has healed really nicely and we’ve got no concerns and overall what could have been a really stressful experience for Jenna was actually quite calm and controlled because of all the staff and particularly Mr Jewsbury. She was quite anxious going in but everyone made her feel very comfortable

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Cathedral Dermatology

Dermatology

The Clinic was a little difficult to find but once there the staff were excellent and very efficient. My appointment was on time and the waiting area was warm and comfortable. The consultant was very helpful and explained everything and answered all my questions. I wasn’t rushed or meant to feel unimportant. The nurse was helpful and reassuring. There had been an administrative problem that I had mentioned to the lady on arrival and that was completely sorted out by the time I left which was extremely efficient. I will have no hesitation on returning for a procedure in the near future. An excellent clinic

Miss Kerstin Oestreich

Plastic Surgeon

I cannot speak highly enough of my surgeon. From the very first consultation through to post-operative care, she made me feel completely at ease and so well looked after. She took the time to explain everything clearly, answered all my questions, and genuinely made me feel calm and confident throughout the whole process. I would also like to mention the wonderful team who looked after me, every single person was kind, reassuring and professional, which made such a difference. I felt supported and cared for at every stage, and I’m so grateful for the experience. Thank you all so much!!!

Freedom Vision - Bromley

Ophthalmology

Thanks to everyone at Freedom Vision in Bromley for giving me a positive experience throughout my time with them.  I was very nervous to have the procedure, but it went smoothly and led to an excellent outcome.  Having had my cataracts removed from both eyes and RayOne Galaxy Toric multifocal replacement lenses fitted, I now have amazing eyesight for distant, intermediate and near vision.  I am especially grateful to the optometrist and the surgeon for their expertise and care, and to Chirag, the Patient Liaison Manager who always made me feel well supported.

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

No problems with check in or with the meeting with Mr Krkovic. However the hospital is showing signs of neglect. The loo in the corridor outside Trinity Suite had no paper towels and and a completely overflowed waste bin. The coffee machine in Trinity was broken in October and is still broken in January. The former quite serious, the latter not serious but to be not fixed over so many months suggests neglect and that always raises the possibility that things I can't see are also neglected. SIte management needs shake-up.

La Belle Forme

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I had a breast reduction and uplift with Parkash Lohana in December 2025 and I am delighted with the results. All the staff here are so kind and friendly. Special shout out to Roslyn for how well she looked after me (and my very anxious mum!) on the day, Bernadette, Lisa, but everyone has been amazing. I'm still healing and had to come in for a same day appointment to have something checked and Belinda totally put me at ease and gave me really clear information. Honestly couldn't fault a single element of my experience!

Mr Alasdair Mace

ENT Surgeon

Mr Mace was very professional, compassionate and patient when I described my condition to him. He provided detailed explanation of my condition and made sure I understood what was happening to me. He assessed me and found what was causing my nosebleeds and advised on the options available for treatment which I found helpful. I was able to make an informed decision and agree with Mr Mace on the treatment which was done immediately. The experience was very positive and helpful.