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HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

As I am not a well person and a wheelchair user, the wait was longer due to my health and help to get out. The staff were very understanding around this. I found though, beyond reception the phone system was not the easiest due to the very short length of time given to leave your message, which for people who are disabled, so not the fastest just basic messages of name, number, DOB plus short message, it frequently cut off before you had finished. Beyond that, it was a pleasant experience as it was the least painful steroid injection I'd had to date and I did let the consultant know that. The staff were helpful and accommodating as a wheelchair user plus self employed PA we know we take up space, so not the easiest inside a small room. Thankfully I can still transfer which helps so I can fold the wheelchair up once on to the couch. The staff were very helpful around my safety doing so which is always really appreciated. Please thank them for me.

Mr Anil Tailor

Obstetrician & Gynaecologist

I was so fortunate to have had Dr Taylor’s care for my open abdominal surgery. Dr Taylor is not only highly skilled surgeon, but also a truly kind dedicated, knowledgeable consultant. He was so patient with me, always took as much time as I needed to listen to me and talk to me at every step of my procedure. I was very relaxed before the surgery as I knew I was in safe hands . He was there when I woke up from the surgery to inform me all went well and he visited to check on me almost every day during my stay at the hospital. My recovery has been on track so far without any complications. Dr Taylor is very organised and I was able to message him directly and always received quick responses from him which is very reassuring. Even he has updated about my surgery and the outcome of it to my GP directly on the same day. I was so impressed with that. I cannot recommend Dr Taylor highly enough. Thank you for your hard work Dr Taylor. Much appreciated.

Professor Howard Branley

Respiratory Doctor

Of course — here is the revised version with the name included, written in a natural, professional patient-feedback tone: ⸻ I saw Professor Branley on three occasions for ongoing breathing problems. He arranged thorough and appropriate investigations to fully assess my condition, which gave me confidence that nothing important was being overlooked. Throughout my appointments, Professor Branley was polite and attentive, and he took time to listen carefully to my concerns. He explained my condition and the results of the investigations clearly and in an easy-to-understand way, which helped me feel more engaged and involved in my care. He also provided insightful information and practical advice on how I could improve my health. I felt reassured, well supported, and confident in his expertise. I would be very happy to see him again and would recommend him to family and friends.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Very happy with the set up all round. Consultant amazingly helpful in comparison. He was extremely knowledgeable and very concerned . I liked the fact that he actually listened when I explained my problem. ( Its tedious even for me to hear so I can understand the need to switch off at times)...!...but obviously extremely painful ! The actual appointment with the consultant was about 30 minutes. He examined me and advised medication for immediately and perhaps in the future. Excellent man ,so nice . I felt at ease to speak about my pain . The receptionist was so kind and the nurses are angels. I would recommend highly. Thank you Spencer Wing. Mrs B J.P.

Mr Yatin Thakur

Obstetrician & Gynaecologist

During my gynaecological procedure in November 2025. From the very beginning, during the consultation and assessment periods, your compassion and professionalism gave me comfort and reassurance at a time when I needed it most. Thanks to your skill and dedication, I feel as though I have my life back. I feel whole again. The difference this has made to my wellbeing is beyond words, and I will always carry immense appreciation for the way you treated me not just as a patient, but as a person. Please know that your work has had a profound impact on my life, and I will forever be grateful for the care you provided.

Dr Joel Newman

Haematologist

Dr Newman was very thorough and reassuring during the in-person assessment and follow up consultation. He took time to explain complex information in a way easy to understand. I highly recommend him. However there was a lack of clarity between my insurance provider and Dr Newman’s admin team about the excess due, which only became clearly until after the event. I was chased aggressively with late payment fees added. This aspect of the service could be improved to be more transparent up front.

Beautiful Lifestyle Health Clinic

Holistic Therapy, Neurology

From the moment I booked the appointment, I felt heard and understood. Beginning with the detailed questionnaire before the visit and continuing throughout the consultation, great attention was given to every detail, with thoughtful and thorough questions covering all related concerns. I never felt rushed—only genuinely supported. The entire experience was both reassuring and highly professional, leaving me confident that I was in very capable hands.

Sarum Urology

Urology

I underwent a HoLEP operation carried out by Mr Brewin and his team. Both the operation and my recovery have been excellent. Due to potential complications, in the event there were none, the operation was carried out in Salisbury NHS Hospital. Again the staff were friendly and helpful but circumstances at the time in the recovery ward resulted in the washroom facilities being less than acceptably clean.

Experts in Skin and Hair

Dermatology

My whole experience at "Experts in Skin and Hair" has been positive. Dr Pallavi Gupta has been really kind and has explained everything very clearly. She completely understands the anxiety you might have, and reassures you at each step along the way. She made sure that my procedure was carried out as soon as possible, to give me peace of mind. The communications from her team have also been good.

Nuffield Health Chichester Hospital

Dermatology, General Surgery, + 6 more

The care I received at the Nuffield Hospital was excellent from start to finish. The nursing, theatre, and support staff were consistently professional, kind, and attentive, and made what could have been a daunting experience feel calm and well-managed. Everything was clearly explained, I felt well cared for throughout my stay, and the standard of care was outstanding. The hospital was excellent

Dr Sharon Heng

Ophthalmologist

I was a bit nervous at the outset but when Dr Heng talked to me about my situation, the risks associated with the procedure and the after-ops benefits, I felt reassured that the risk of having my eye done is worth the chance. I was and feel satisfied that at Moorfields, Dr Heng will do all she could to ensure that I regain my correct sight with no hinderance....by God's grace.

Mrs Kerri Holden

Osteopath

Kerri was very knowledgeable and really took time to listen and understand the issue(s) that I was experiencing. Over the series of 4/5 sessions that I had with Kerri, as well as keeping up with the exercises / stretches that she prescribed, I experienced a notable improvement. I'd highly recommend Kerri to others and will return to her in the future, should it be required.

Mr Sam Norton

Plastic Surgeon

I saw Dr Sam Norton, and had a breast reduction surgery with him. From start to finish Dr Norton was professional, kind, and upfront about managing expectations. The surgery was a great success and has been life changing. It was everything I wanted. If I had to go back and do it again, I would always choose Dr Norton again. I would highly recommend him.

NLM Psychiatry - Doncaster

Psychiatry

NLM Clinic in Doncaster provides you privacy of consultation. It is located quite central, however not on the main road, which means that the privacy is maintained at all times. The environment is calm and comfortable. You are offered a drink on arrival and the consultation room, despite being small is welcoming and comfortable. Highly recommended.

Dr John Corless

Respiratory Doctor

Reception & staff at the Murrayfield were very pleasant & helpful Dr Corless is obviously a very experienced consultant. He is attentive, patient & listened to my issues. Following x-rays & tests he came up with it seems a spot on diagnosis & medication prescription . I had a decent nights sleep for the first time in a long time.

Skin Inspection

Dermatology, Gastroenterology, + 1 more

We were met by the named consultant. After a very case review and examination, she gave a very level headed advice. No surgery, skin looks healthy and certain skin conditions can get worse after meeting she didn’t take specimen for biopsy. Because the wound is healing naturally and looks healthy. Keep it moisturised.