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One Ashford Hospital

Dermatology, Pain Management, + 21 more

O 13 December I attended for a pre-med prior to spinal tap. Very good treatment until advised that the spinal tap cancelled due to my ECG. I was urged to immediately contact my GP or A&E. At Worthing A&E I was advised that due to current medication that I am taking for this issue it would have been OK to continue with the spinal tap and it was suggested that One Hospital refused to continue due to your lack of facility if the op went wrong. The journey to One Hospital, 90 miles each way, the time taken for that journey and the pre med followed by 2 hours in A&E was expensive. Before attending One Hospital I had completed a form at your request which listed the medication that I was taking and the reason. Why was I invited to that pre med? This is the second time that One Hospital have refused to go ahead with an operation that was subsequently completed by NHS without a problem. I now have no confidence in the One Hospital and will not seek further appointments.

New Forest Psychiatry

Psychiatry

The appointment itself was very positive. Dr. Robert Gordon was calm, validating, and genuinely listened. The room was quiet, warm, and set up like a cosy study, which made it feel safe rather than clinical. He explained the diagnostic impressions clearly at the end in a way that finally made sense, and it didn’t feel dismissive. I left feeling understood in a way I haven’t experienced with other services, although the level of positivity felt unexpected and left me a bit uncertain about how to interpret it. The only issue was the arrival process. My appointment was in the late evening, and reception was closed. It wasn’t clear where to check in, and I had no phone signal. I had to rely on Wi-Fi and the website photos to work out where to wait. Overall, despite the initial uncertainty about the building, the clinical experience was extremely positive. Everything went smoothly, and the assessment itself was very professional.

Mr Rohit Jolly

Ophthalmologist

I initially spoke with Dr. Jolly regarding my lazy eye, as I was experiencing double vision, poor depth perception, and a lack of confidence as a result. From the very first consultation, Dr. Jolly was incredibly personable and understanding. He was extremely diligent in making sure I fully understood everything the surgery would entail, and his communication throughout the entire process was brilliant. I truly felt supported and reassured every step of the way. Dr. Jolly’s confidence in his work was very reassuring and made me feel completely safe in his hands. Since having the squint surgery, my life has honestly changed. My confidence is now through the roof, and for the first time I can comfortably hold eye contact with people when speaking to them. I cannot thank Dr. Jolly enough for what he has done for me. I am beyond grateful and would highly recommend him to anyone considering this surgery.

Mr Shilen Patel

Oral & Maxillofacial Surgeon

I’ve been seeing Mr Shilen Patel for around 10 months for ongoing TMJ and lockjaw issues. From the very first appointment, he was kind, approachable, and took the time to really listen. He arranged detailed investigations, including MRI and CT scans, and clearly talked me through all the treatment options — from mouthguards, Botox, and physiotherapy to surgery — so I always felt informed and reassured. After trying several treatments, surgery was recommended and carried out in November. One month on, Mr Patel has continued to check in regularly, offering excellent aftercare and answering any questions I’ve had during recovery. I’ve had a genuinely positive experience and wouldn’t hesitate to recommend Mr Patel to anyone dealing with TMJ problems!

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Very happy with the set up all round. Consultant amazingly helpful in comparison. He was extremely knowledgeable and very concerned . I liked the fact that he actually listened when I explained my problem. ( Its tedious even for me to hear so I can understand the need to switch off at times)...!...but obviously extremely painful ! The actual appointment with the consultant was about 30 minutes. He examined me and advised medication for immediately and perhaps in the future. Excellent man ,so nice . I felt at ease to speak about my pain . The receptionist was so kind and the nurses are angels. I would recommend highly. Thank you Spencer Wing. Mrs B J.P.

Dr Rajiv Sood

Paediatrician

Dr Rajiv Sood was amazing. I struggled to get my 5month baby eczema under control. Went to the GP many times but no improvement. After our consultation with Dr Sood he explained what eczema was and gave us a prescription and explained how to manage the eczema. After using the cream we noticed a big difference within 24 hours. Dr Sood explained how to manage the flare ups. Honestly I would recommend Dr Sood such an amazing caring doctor who truely cares for his patients. As a mother I cannot thank Dr Sood enough.

The Forbes Clinic

Pain Management, Allergy Medicine, + 4 more

I had my initial integrative health assessment with Dr Anna Forbes and she put me at ease straight away. She asked thoughtful, probing questions and created a space where I felt comfortable being open and honest about who I am and why I came for the assessment. The session felt calm, structured and genuinely personalised, with clear explanations and a holistic perspective that connected the dots rather than treating things in isolation. I left feeling listened to, reassured, and confident about the next steps.

Dr Cheryl Lambe

General Practitioner

The meeting started 15 minutes late but Cheryl was very apologetic. Almost immediately, she put myself and my partner at ease.we are both usually quite private people and obviously the content of what we were discussing was very personal and sensitive, but Cheryl was very easy to talk to. She recognised the changes we were trying to implement and was not at all judgemental. She was very supportive and kind with her comments and we left the meeting quite positive yet still grounded in reality.

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

Every one I met at the Princess Grace Hospital was most pleasant and attentive from the reception staff to the nursing staff. All of the nurses I met from the initial welcome on the 5th floor on 19/11/25 to both Halima and Fernanda who looked after me during the night and day were all especially kind to me. there were many others but unfortunately I did not write down their names. I think it would be difficult to think of a better place to be a patient.

Thames Valley General Surgery

General Surgery, Medical Weight Loss

Prior to the surgery Mr Greg Jones explained everything about the procedure with empathy. During the operation Mr Jones and all his team were pleasant and courteous at at times. At the post operative visit I was impressed at how much detail we went through and even viewed some images of the surgery - this element is an optional extra service. Overall an excellent service which I would not hesitate to recommend..

Dr Michael Rose

Neurologist

My appointment was on time and I was welcomed by Dr Michael Rose and he asked me how i have been and I explained the tablets he prescribed were a big help and he upted the tablets strength 20 mg and then to 30 mg in a few days time which i am happy to try I asked Dr Rose a few questions about the cause of my problem and was it from lifting items too heavy and I was happy enough with his explanation

Albion Dental : Brighton

Dentistry

I was on the waiting list( specialist )for the extraction of my wisdom tooth and when I went to the appointment the infection was not so bad so the dentist was able to take it out, Such a relief for me, so I can have Christmas without having to worry about the pain. The dentist was quick and professional, i couldn’t believe when she said “it’s done”. So happy!

VISIO Health

Ophthalmology

I can't recommend Visio Health highly enough. Dr Sandhu and her staff are so welcoming and friendly that you are immediately put at ease. Dr Sandhu is so generous with her time, answering my many questions clearly and as an extremely nervous patient, she was so kind, and really all my worries were unnecessary. I can't praise her enough. Thank you

Miss Lauren Thomson

Orthopaedic Surgeon

I cannot fault the treatment, help and support given by Lauren Thomson since my triple ankle fracture two months ago. The outcome of the repair surgery to my ankle is better than I dared hope due to Lauren’s expertise of the surgery required and advice on recuperation support. Lauren has good communication skills and was easy to talk to.

Dr Arvind Vasudeva

Cardiologist

I came to see Dr Vasudeva due to an irregular finding on my ECG during a routine heart check. He did another ECG to validate the previous findings plus an echocardiogram during this visit, and provided a further test which I am now waiting to see the outcome of. Overall I am very satisfied with the visit and would recommend Dr Vasudeva.

Mr Ali Al-Lami

ENT Surgeon

I have been waiting a long time with the NHS to then receive appointment cancellations and not results to the issues I’m having. Since going with Spencer Private Hospital I walk in for one appointment to. One out very happy and looking forward to the procedure in February that I have been asking for, for over two years.