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Dr Matthew Robert Gibson

Radiologist

After seeing one doctor who was very much "your body will get used to it", so glad to find Dr Gibson who was more sympathetic to my symptoms. A few months (and two negative FNA's) later I have now had one session of RFA to shrink some annoying thyroid nodules. Early days, but fingers crossed symptoms will start to go away soon. Dr Gibson throughout has been very good, and has a very calm and nice way about him that puts you at ease when your not sure what to expect. All 3 procedures I have had have been well explained to me and I have been well looked after by him and his team of nurses, everyone very good at checking you are ok thoughtout too. He has also been very understanding and helpful regards my job situation and loss of Bupa cover. In the franticness of the Royal Berks Hospital (not there fault, just very busy!) his calmness helped settle my nerves and it was very much a case of anticipation being well worse than the procedure itself. Fingers crossed the procedure works for me, early days, but would definitly recommend it to anyone ahead of thyroid removal for anyone whos thyroid is working fine. I would recommend him 100%! (Although he was a little mean having a cup of tea with me just before the RFA when I wasnt allowed anything! But I'll let him off that bit)

Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

I am at Kingsbridge Hospital for partial knee replacement surgery. Surgical Ward 1 - 28/11/2025. I am writing to express my deepest and sincere thanks for the outstanding care I am receiving during my stay at Kingsbridge Hospital, Ballykelly. The professionalism and kindness I am receiving during my care is outstanding. Sarah, Kerry, Laura & Kim (night staff) from Ward 1 have all been wonderful, nothing was any trouble and I want to thank them for going above and beyond to ensure my well being. Unfortunately, I can’t remember all the names of the staff on ward 1 when I booked in, but again these staff were amazing (Keavsa/luke). I have felt very at ease during my stay and that has come across naturally from you all. You deserve recognition for all your hard work and care you have provided. Please convey my heartfelt thanks to all the staff involved in my care, including the doctors Mr Acton, Dr Brian OG McLary and their team who showed exceptional expertise. Not forgetting the physio. (Fiona)? A big heartfelt thank you to you all. Joanne K

Spire London East Hospital

Gastroenterology, Obstetrics & Gynaecology, + 21 more

Here is a polished, clearer version of your text: ⸻ Firstly, I would like to thank Dr. Jagwant Singh. I broke my collarbone four years ago and had a titanium plate fitted at Whipps Cross Hospital. Since that operation, my shoulder had been in constant pain. After numerous hospital visits and rounds of physiotherapy, I was repeatedly told there was nothing wrong and that I would simply have to live with it. I was then recommended to Dr. Jagwant Singh, and from my very first appointment he recognised that something wasn’t right. He immediately sent me for an MRI scan, which revealed a bicep tear and a labral tear. He arranged the necessary surgery and successfully repaired my shoulder. I cannot thank Dr. Jagwant Singh enough. I’m now eight weeks post-op, the pain has almost completely gone, and my movement has nearly returned. From the first visit, Dr. Singh explained everything clearly, never rushed, and always took the time to answer all my questions.

RTN Mental Health - Private

Diagnostics & Testing, Psychiatry, + 1 more

The most stressful and frustrating part of using RTN services is the lack of communication and poor response times. I have used RTN both via the right to choose path and for a private assessment. You would expect the private service to be quicker and have better communication but this has not been my experience. It is impossible to get hold of anybody. I have sent multiple emails and left voicemail but there is no sense of urgency in responding and waiting times are long. You don't even receive an acknowledgement or holding email to manage expectations. Some very basic and easy changes could be made to make the customer experience so much better.

Nuffield Heath Cardiff Vale

Breast Surgery, Cardiology, + 20 more

We recently visited Nuffield Vale of Glamorgan for my son’s squint surgery under the care of Dr Jewsbury. The whole experience was excellent from start to finish. Communication was clear, reassuring, and consistent, and every member of the team went out of their way to make sure my son felt safe and supported. Dr Jewsbury’s care, both on the day and in the weeks that followed, was exceptional. The results have surpassed our expectations and have been genuinely life-changing for my son. We are so grateful for the professionalism, kindness, and attention we received throughout. Highly recommended.

Mr Nicholas Morgan

Orthopaedic Surgeon

I have nothing but praise for Mr Morgan and his team. He is the ultimate professional. I had double knee replacement surgery just over six weeks ago and yesterday was signed off by both Mr Morgan and the physio. This is normally done at about twelve weeks. I took my first drive today and cannot feel better. Mr Morgan gave excellent advice, bringing to my attention that physio exercises must be adhered to, and he was right. I must commend everyone on his team, especially Mr Woolf his anaethsetist who had to deal with my intolerance of opioids. With very grateful thanks, Sandi J. .

Mr Josef Watfah

General Surgeon

Dr Watfah is a superb doctor and surgeon. He is calm, very kind and most importantly fully aware of you emotional and physically state and provides excellent support during appointments to confirm full understanding and asssurance before and after surgery. Highly recommend Dr Watfah, we need more doctors like him with a real human connection and ability to understand you and put you at ease. You will be in great hands. Thank you Dr Watfah for being an amazing understanding medical professional

Mr William Wilson

Orthopaedic Surgeon

On my early arrival, I was asked to take a seat, and called by Mr. Wilson's assistant to meet him. He thanked me for coming, asked how I was feeling since my operation, and if I had any complaints or questions to ask. He then proceeded to ask me, how I was feeling, re. Having my other knee replaced early next year 2026, and I replied yes thanks, which was not a problem. Mr. Wilson then completed the paperwork required, which I signed, to confirm.

Poland Medical

Cardiology, Dentistry, + 12 more

I am very pleased with the service at Poland Medical. The staff are friendly, helpful and always professional. The reception team is well-organised, and appointments run smoothly without long waiting times. The doctors take their time, explain everything clearly and make you feel comfortable and well cared for. The whole clinic is clean and welcoming. I highly recommend Poland Medical to anyone looking for reliable and high-quality medical care

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Was a little confused and concerned with all the last minute changes for surgery, then to be told and left waiting in a room for surgery to then say ur appointment was not the appointment time when u came in on our computer so they did change my appointment time! Other than that surgeon was fantastic brilliant and friendly After Care - as given a bag of meds and a latter and cards for the doctor with no sore dressings for wound area.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

Very clean and nice waiting area, the coffee & biscuits are much nicer than the Hampshire Clinic. Reception stall very helpful and efficient. The Polish lady who undertook the ECG was excellent, very helpful and explained what was to be done. With the excellent parking area, coffee & biscuits the whole experience was very pleasant. In addition Dr Bowers was very informative, clear on the results etc. Thank you

Mr Lalin Navaratne

General Surgeon

From the consultation to the end results Mr Navaratne was professional and responsive to what are wanted to achieve. I'm no longer in pain the hernia protrusion has gone and my tummy is flat. I’m so happy with the results. Having the opportunity of two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Clinic for hernia repair and tummy tucks.

Mr Sanjay Agrawal

General Surgeon

I recently had hernia surgery with Mr Agrawal and couldn’t have asked for a better experience. From start to finish, he made me feel completely respected, heard, and cared for. His calm, reassuring manner meant I always felt in safe hands. The surgery and recovery have gone smoothly, and I’m truly grateful for his professionalism and kindness. Thank you so much, Mr Agrawal. Highly recommended.

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

I was here to get an up to date ray on my, to help my chiropractor see whats really going on with my back. This process was done quickly, efficiently with discretion. Images were quickly sent to my chiropractor for immediate review after, and appropriate treatment given by chiropractor thereafter. Great no nonsense process,, that caused zero stress, worry and anxiety.

Mr Gurudatt Sisodia

Orthopaedic Surgeon

I was very confident and reassured by Mr Sisodia from the first consultation. He took care to make the experience individual, remembering my personal situation and speaking to my husband whilst I was in recovery. The recent follow up was thorough and informative, clearly answering my questions in an understandable way and allowing plenty of time.

Mr Mujahid El-Deen

Orthopaedic Surgeon

My visit to Nuffield Chesterfield Hospital Clifton Bristol was all very good - after filling in questionnaire form I was seen within 20 minutes around my appointment time and the consultant was very clear and concise about treatment and diagnosis and an operation appointment was booked quickly . Very happy with overall experience