Find your trusted Doctor

Dr Dimitra Metheniti

Paediatrician

I am writing to provide feedback following the recent online ADHD assessment regarding my son, Kaiyan. This feedback is offered constructively, with the intention of supporting shared understanding and ensuring the final report reflects the full context. This appointment was attended at a point of significant exhaustion. As a parent of a child with complex needs, substantial time, emotional energy, and personal resources have been invested over many years in seeking understanding, assessment, and appropriate support. The intention in attending this assessment was to gain clarity, guidance, and support during an increasingly difficult period. While there was calm engagement with Kaiyan and some review of history, the overall experience did not feel sufficiently grounded in the full developmental, medical, and contextual picture. Key aspects of the urgency of the referral, the cumulative impact on family functioning, and the extent of previous attempts to seek help did not appear to be fully explored. It was helpful that leg pain, dyspraxia, and a whole-child perspective were considered; however, these observations would have benefited from fuller integration of existing history and context. Discussion surrounding ADHD diagnosis and medication occurred without clear acknowledgement of the prolonged and often challenging efforts already undertaken to access support. This was particularly difficult, as it was experienced as implying that the pursuit of assessment was primarily medication-focused, rather than reflecting the reality of the situation or the breadth of concerns relating to anxiety, phobias, demand avoidance, and overall functioning. It was upsetting to hear that the low school ADHD rating was considered to limit evidence across two settings. When increased conflict between Kaiyan and his father was mentioned, the subsequent focus on punishment and physical discipline—while recognised as part of standard ADHD enquiry—was experienced as misaligned with the context in which the information was shared. The tone of this line of questioning felt difficult, particularly given the absence of any safeguarding concerns, and contributed to a sense that parental actions were being scrutinised rather than the child’s needs being explored. This experience was reminiscent of previous NHS interactions in which parental concern has been perceived as problematic rather than contextualised, including prior paediatric consultations relating to leg pain where concerns were minimised. It is also important to note that Kaiyan’s father is highly involved in his care and daily regulation needs, including carefully preparing routines such as ensuring his lunchbox is appropriately organised. During the appointment, there was limited opportunity to convey the extent of prior investigations relating to leg pain, vitamin D, dyspraxia (which has been explored and ruled out), and possible hypermobility, despite extensive engagement with GP, NHS, orthopaedic, and specialist services. Greater exploratory questioning and integration of existing reports may have supported a more complete understanding of this history. Overall, the assessment appeared to move relatively quickly towards formulation and advice-giving. For a parent already experiencing significant fatigue and pressure, this approach felt misaligned with the need for collaborative exploration and validation of lived experience. Rather than feeling supported or guided, the interaction was experienced as judgement, which contributed to feelings of inadequacy at a time when reassurance and clarity were being sought. The cumulative developmental history, current level of impact, and constraints faced by the family did not appear to be fully reflected within the appointment. The experience was consistent with interactions where parental concerns and lived expertise are positioned as secondary to professional formulation, rather than integrated as essential clinical information. Thank you for taking the time to consider this feedback.

Mr Veysi Veysi

Orthopaedic Surgeon

I am writing to express my deepest gratitude and admiration for the exceptional care you provided during my total knee replacement (TKR) surgery and the follow-up complications that arose. From our very first consultation, you explained everything clearly and reassuringly, putting me completely at ease about the procedure. Your expertise shone through in the surgery itself — the operation went smoothly, and I recovered remarkably well in the initial days, with far less pain and quicker mobility than I had anticipated. Your skill and attention to detail made what could have been a daunting experience feel manageable and even positive. What truly sets you apart, however, is how you went above and beyond when I was unexpectedly rushed back in due to internal bleeding in the knee. I was terrified and in significant discomfort, but your prompt response, calm professionalism, and decisive action turned what could have been a serious setback into a manageable issue. You personally oversaw my readmission, ensured I received immediate attention, and handled the emergency intervention with such care and precision that the bleeding was controlled quickly and effectively. Your team worked tirelessly around the clock, and your follow-up visits and check-ins made me feel truly looked after — not just as a patient, but as a person going through a frightening time. Thanks to your outstanding surgical skills, dedication, and genuine compassion, my recovery has progressed brilliantly. I am now walking with confidence, free from the constant pain that plagued me before, and getting back to enjoying life in ways I hadn’t thought possible. You didn’t just perform a procedure; you restored my quality of life, and for that I will always be profoundly thankful. Please pass on my sincere thanks to your entire team — the nurses, anaesthetists, physios, and support staff — who were equally kind and professional throughout. If this letter can in any way help highlight the brilliant work you do, or if there’s ever an opportunity for me to provide feedback or a testimonial, I would be more than happy to do so.

Spire Regency Hospital Macclesfield

Breast Surgery, General Surgery, + 17 more

I received my care at the Spire Regency Hospital in Macclesfield following a unicompartmental knee replacement in November 2025, and the standard of care throughout was excellent. From recovery through to the ward, the post-operative care was consistently compassionate, professional, and attentive. Every member of staff I encountered — from nursing and medical staff to healthcare assistants, physiotherapists, and catering staff — was kind, supportive, and clearly committed to patient wellbeing. Although I didn’t manage to note everyone’s name, those I did were outstanding and a real credit to the hospital. The physiotherapy support was particularly impressive. My post-operative physiotherapist understood exactly how far my knee should be bending at each stage and struck the right balance between encouragement and reassurance. This helped me overcome the understandable mental barriers around pain and guarding, and I was given a clear and structured recovery exercise plan to follow at home.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

The imaging team — particularly R. Wilson and L. Kuriakose — were outstanding. Their efficiency, professionalism, and the way they worked with me throughout the treatment were superb. In contrast, communication from the reception team was limited. There was little information provided regarding waiting times or updates, and my next of kin were not kept informed about what was happening or how long the process might take. This created unnecessary uncertainty during an already stressful time. Parking was also extremely challenging, to the point where travelling by train would likely have been easier.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

This was my final follow-up appointment, and I’ve now been discharged from care. Everything was checked thoroughly and I was reassured that my recovery has gone extremely well. What really stood out throughout my journey was the aftercare. I have always felt supported and listened to, and I’m completely confident that if I were to contact Mr John Pereira or the team at McIndoe Centre with any concerns, I would receive a prompt and helpful response. The level of care and professionalism from start to finish has been exceptional, and I couldn’t be happier with the experience or the outcome.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Dr Tang was simply wonderful. He was very kind, gentle and understanding of my worries and health problem. He explained the procedures well and reassured me. After the endoscopies he reported back and explained clearly what he had found. All the staff at Hadley Wood were also extremely friendly, competent and reassuring, particularly Nurse Grace. Dr Tangs secretary was extremely efficient and friendly. She was quick to respond to my messages and ensured my consultations and treatment happened smoothly and speedily.

Dr Marco Spartera

Cardiologist

I am traveling from the US and was so glad that Dr. Spartera had time to see me. He was very personable and clear in his explanations and obviously very knowledgeable. He was also sensitive to what worries I might have. Since we were traveling, he took the time to coordinate an echocardiogram that same afternoon, and we have scheduled a virtual follow-up. He also wrote a detailed letter that I can show to my doctor back home. I feel that I am getting excellent care and would highly recommend Dr. Spartera.

Nightingale Hospital

Nursing, Nutrition, + 2 more

The therapists and dietitians are very passionate about helping patients and clearly have a genuine desire to help people. The group therapy sessions and the structure of the day was very helpful in helping my recovery. When I first came I was a bit confused about a lot of things and maybe communication in terms of meals and rules etc could be better explained in a more compassionate manner. The other patients and staff are the most wonderful lovely people and I am so grateful to have met them.

Professor Paul Chatrath

ENT Surgeon

I have been under the care of Professor Chatrath for just over a year and have recently been discharged from his care. At all times I have felt listened to and he has a thoughtful and methodical approach to treatment. He explained every step in my treatment and the reasons and was thorough in his assessment. I felt very comfortable in his care and confident in his competence and have had a good outcome. I have no hesitation in recommending him.

Mr Denis Tsepov

Obstetrician & Gynaecologist

My Tsepov was recommended to me by another gynaecologist who suspected I may be suffering from endometriosis. From my first appointment Mr Tsepov was very understanding and explained all my test results very clearly. Pre surgery he was always willing to answer questions via email/phone call. My surgery all went well and my recovery has been quick, I am very grateful to Mr Tsepov, Vicky, Nadia & the rest of the team for their work.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

The staff were friendly and efficient in all respects. I was put at ease prior to my spine operation and at all times I felt I was in good hands. All the staff on my ward throug my stay of 14/15 January couldn't have been more caring. Mr Khurana had already filled me with confidence which has proved to have been well placed as all the referred pain in my legs has gone. My recovery feels to be going really well. Thanks to all.

Dr Tim Lockie

Cardiologist

I first saw Dr Tim Lockie just over two years ago for a blood pressure issue and I was very satisfied with my treatment so I felt I should go back to Dr Lockie today after recent blood tests. Dr Lockie was excellent at explaining his understanding of my blood tests and the medication that he prescribed whilst listening to my concerns and adapting the medication to my lifestyle. IMO He is and excellent cardiologist.

Deben Private GP Services

General Practice (GP)

Greeted well by Amanda the secreatary and nurse on arrival. Dr Ridout greeted me with a smile and handshake, addressed me by name and personally conducted me to her office. She was warm, positive, respectful and dealt with my needs very professionally. I was re- assured with the positive measures organised. The blood work was excellently completed. A satisfactory and uplifting experience.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

The facilities were clean and well maintained, but the waiting time could be quite long at times. The restroom was clean; however, the lighting is motion-activated. When I remained in a private stall for an extended period of time, the lights turned off automatically, and I had to exit the stall in complete darkness, which was quite frightening. I believe this needs improvement.

Mr Chidi Ekwobi

Plastic Surgeon

If you go into Mr Ekwobi’s office feeling low, I tell you, you will come out smiling!!!! Wonderful man with a great sense of humour. Patient, listens and understands how the patient feels. He treated me with the utmost respect. Also Rebecca his nurse is a truly wonderful person. I’m so pleased with Mr Ekwobi that I have been recommending him: Thank you so much

Dr. Christos Tziotzios

Dermatologist

Had my first appointment with Dr. Tziotzios who has abundantly researched my condition. Having seen several doctors / specialists the past year for my case, Dr. TZiotzios was the first to provide me with additional details about my condition in a professional, empathetic, and explanatory manner, also regarding the medication and way forward proposed.