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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Mr Ahmed Hamouda

General Surgeon

I recently had an operation carried out by my consultant Mr Ahmed Hamouda, and I couldn’t be more grateful for the outstanding care I received from start to finish. From the very first appointment, he was incredibly professional, knowledgeable, and reassuring. He took the time to explain everything clearly, answered all of my questions with patience, and made me feel completely at ease. On the day of the procedure, his friendly and confident manner helped calm any nerves I had, and the operation itself was a complete success. My recovery was surprisingly quick and virtually painless, which I credit to his skill and expertise. I also want to highlight how wonderful his secretary and the entire team were throughout the whole process. Every member of staff was welcoming, organised, and genuinely caring. Communication was always smooth, and I felt supported at every stage. Overall, I couldn’t have asked for a better experience. I would highly recommend this consultant and his team to anyone in need of exceptional care.

Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital is run like a well oiled ship. No need to be too early, as you have an appointment time and they will take you at that time. I went 30mins early, which was an extra 30mins of nervousness I brought on myself I could have done without! The staff are friendly and efficient. There are processes in place that give assurance that the hand over from nurse to surgeon and team are strict and everyone is on the same page as to who you are and what you are there for. The recovery was peaceful and friendly. And who doesn’t like toast and a hot cuppa after fasting for hours. My next appointment was delivered by email the very next day. I know I will be nervous going back, but it won’t be because I don’t feel I am in safe hands. Thanks to everyone who looked after me, from reception to consultant and everyone in between.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I received warm, well informed professional attention throughout my care at St Anthony's Hospital; from outpatients through to discharge. The room was clean, well heated and ventilated, equipment checked and the armchairs comfortable. The unit was quiet. Nursing staff answered call bells promptly and with kindness and a smile. No request was considered a problem. Their level of knowledge and professionalism was excellent along with the standard of care. Physiotherapy care was also excellent and given with respect to my individual needs. Recovery staff were informative and reassuring. Excellent care there too. I include catering staff who also took care in their work. A few glitches with the electronics on the bed and the new bathroom which received prompt attention - the unit has been recently renovated.

Spire Cheshire Hospital

Obstetrics & Gynaecology, Breast Surgery, + 17 more

I had a really positive experience at the hospital during my recent surgery. From the moment I arrived, everything was organised, calm, and reassuring. The staff at every stage — reception, nursing, surgical, and aftercare — were friendly, professional, and incredibly attentive. The hospital itself was clean, comfortable, and well-run. I felt safe and well looked after throughout my stay. Any questions I had were answered clearly, and the team always made sure I understood what was happening and what to expect next. Overall, my experience couldn’t have been better. The care, communication, and compassion shown by everyone truly stood out. I’m very grateful for the excellent service and would highly recommend this hospital to anyone needing treatment.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

I was in private unit ,I had an apointment with Mr. al Midani. For the subjects kidney , hernia, obesity. I turst Mr. Al Midani. He is a perfect doctor. 👏👏🧿🧿⭐⭐. He thinks with the patient, on the side of the patient. He explains everything briefly. We had the obesity subject in the last 6-8 months. ,it goes very well. I got 18-20 kg lighter. And in a few months Most probably I will have the surgery for my hernia occured after the kidney transplantation/mediterranian univ. Mr. Al Midani will do the hernia operation here in Royal Free. Because he has the experience on both hernia and kidney transplantation. Thanks to him for all his efforts.. And congrats 👏🧿⭐

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

My experience was very disappointing with the consultant. I was happy for my appointment to be changed just before attending due to the consultant running late. I was very disappointed with the lack of interest and time shown to be by the consultant. I got 10 minutes of his time to be told to cut out caffeine at the cost of £250. I was hoping to receive some understanding of what could be causing recurrent UTI's and reassuring me of any fears of anything sinister i.e bladder cancer. Only to be told this only occurs for around 10/20% of cases. I think what really irked me was he looked at his watch part way through me speaking This I found very disrespectful and rude.

Dr Shalini Chawla

Obstetrician & Gynaecologist

We started with Dr. Shalini late in my pregnancy, around 36 weeks, and we’re so glad we did. The last few weeks of the pregnancy and our baby’s birth were incredible. Shalini walked us through everything with warmth and professionalism, explaining our options with data and science but also with a warmth that felt like family! As a result, I didn’t feel afraid and we were able to greet our baby with joy and calm. She’s been such a wonderful guide as well, sharing stories and helping us over text when needed. She always advocated for us and made sure we were comfortable and happy. We would love to have our second with her, if it’s in the cards!!

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

My first appointment was cancelled by the clinic this was after telling me to pay the fee upfront and re booked two weeks later. I arrived on time for my appointment and was told there would be a delay again. After waiting for sometime I asked the staff to find out what the delay was I was then seen by the clinician half an hour later. My experience with the clinician I felt was not worth the fee. I was not examined correctly I was not given any advice as to how to deal with the issue and the letter I received afterwards was not very accurate or informative. So I would not go back again or recommend.

London Bridge Sports Medicine

Sports & Exercise Medicine

I first saw Dr Seth two years ago and recently returned in October/November 2025. He’s exceptional at what he does, and absolutely worth waiting for. As always, he took the time to explain everything properly and map out a sensible plan and next steps. What I really value is how comfortable he makes you feel—he’s generous with his knowledge and never rushed. He’s also incredibly considerate in the way he coordinates directly with my physio, which removes any risk of miscommunication on my side. Dr Ajai Seth is consistently outstanding, and I feel very well looked after under his care.

Mr Simon Cockshott

Orthopaedic Surgeon

Simon has been so wonderful from the offset. I’ve had two hip operations and he has done both of them. He puts you at ease and explains everything and although I know he sees a lot of patients, he is so caring. He doesn’t rush like some consultants do…his professionalism has shone throughout the last 12 months and he also happens to be one of the loveliest people that I’ve had the pleasure to meet. I am going to have to have another operation and I’m going to go back to Simon , purely because you have to put your trust into the best care and that exactly what I have received Simon

Miss Alison Carter

ENT Surgeon

Amazing doctor, she is very professional, very compassionate and very personable. She makes you very comfortable with everything and discusses everything about the operation. My daughter loved her and was very happy to see her perform her operation. Very friendly and very knowledgeable. She checked on my daughter before and after the operation several times. Would recommend her very highly. Amazing amazing amazing. Thank you Dr Alison it was a pleasure!

Dr Amit Gera

Gastroenterologist

Excellent consultant. Explains exactly what will happen, with possibly issues & their likelihood. Loved that he had my history online so that he could zoom in for details.. He also checked his diary online so that we could book the procedure immediately. One issue with the hospital was the difficulty parking. Perhaps if the hospital marked the parking spaces, they could get more cars in.

Miss Hala Ali

Ophthalmologist

I had collagen cross-linking done by Dr Hala Ali, and the experience was excellent. Dr Hala Ali was kind, professional, and made me feel completely at ease throughout the procedure. Everything was explained clearly, the treatment went smoothly, and my recovery has been great. I’m very happy with the results and highly recommend Dr Hala Ali

Mr Jonathan Simmons

Plastic Surgeon

Brilliant, listened to me, didn't jump straight to a diagnose in the first 2 mins of the meet, unlike some where else I went Actually did some hands on assessments explained what he was doing and why, again shows his knowledge in his field of expertise. Came up with a plan and wrote a detailed letter on what he thinks should happen next

Mr Nick Ohly

Orthopaedic Surgeon

I am extremely pleased with the consultation I had with Mr Ohly, at which I decided to opt for robotic surgery on my hip. I subsequently underwent a full hip replacement and am pleased to say that my recovery has gone very well and I am now - after 8 weeks - walking steadily without a stick and without arthritic pain.