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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

Moorfields Private Eye Hospital

Ophthalmology

Moorfields truly deserves its reputation as the best eye hospital in the world. Mr Pal is an exceptional surgeon,highly knowledgeable, calm, polite, and genuinely caring. I have been living with diabetic retinopathy for a long time, and the fear of losing my sight has been constant. Thanks to Mr Pal’s expertise and treatment, my vision is now stable, and I feel reassured that my eyesight is safe. I am also deeply grateful to the entire team who supported me throughout this journey. Mr Pal’s secretary was wonderful, and the lady I spoke to on the phone took the time to explain every step clearly and patiently. She followed up with a detailed yet easy-to-understand email outlining the treatment and costs, which made a very daunting situation much easier to manage. The nursing staff were equally outstanding—kind, attentive, and reassuring at every stage. While the treatment is expensive, it is absolutely worth it when it comes to preserving your eyesight. After living in fear for so long, this care has given me peace of mind and hope again. I feel incredibly fortunate to have found Mr Pal. I discovered him purely by chance through an acquaintance, and I would wholeheartedly recommend Moorfields Eye Hospital and Mr Pal to anyone. I truly hope more people become aware of the outstanding work he does.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

I arrived at 13.20 for my appointment with the nurse and informed the receptionist that I had three appointments 1) nurse 2) Mr Consigliere 3 ) physiotherapist. She informed me that she would note my presence for the first two but that I needed to tell physiotherapist separately. I saw the nurse on time and informed the receptionist I was now ready for my 2pm appointment with mr Consigliere. At 2.15 I asked receptionist if Mr Consigliere was running late ? Also that I was surprised he had not asked me to have an X-ray. At this point the receptionist informed me that my 2pm appointment with mr Consigliere had been cancelled. I asked by whom. At this point there was obviously some confusion and I was asked to sit down whilst they investigated. Some minutes later I was told “something “ had gone wrong but Mr Consigliere had asked me to have an X-ray and he would see me after my physiotherapist appointment. When I saw Mr Consigliere at around 3.45pm he informed me that my bone was not attached to the metal plate in my elbow. The ligaments and muscles were keeping it in place. Mr Consigliere wished to see what would happen over the next few weeks before making a decision.

Mr Oisin Keenan

Orthopaedic Surgeon

When I read Mr. Keenan’s profile as I was trying to choose a surgeon to replace my arthritic hip, I felt that he was someone who would communicate as well as someone with excellent knowledge and skills to perform my needed operation, and that was confirmed upon meeting him at the initial consultation. He also displayed a quiet confidence and was very approachable at all times, which put me at ease. I was naturally very anxious about having this operation, but I completely trusted in his ability to do an excellent job. He visited me in my room before the operation, and also every day thereafter during my stay, allowing me opportunities to ask any questions that had arisen in my mind, as well as reassuring me of my progress. At the follow-up appointment he likewise reassured me about the success of the operation as well as the condition of my other joints, which had also been x-rayed prior to the procedure. I am very happy with Mr. Keenan in all aspects of this experience.

Dr. Christina George

Dermatologist

Dr George has been excellent - if I could give more than 5 stars I would. I needed help with suspected rosacea (which wasn't a typical type and wasn't straightforward) and my treatment has been really successful and improved my life so much. Dr George was lovely and empathetic and it really felt like she understood the impact my skin was having on me. I felt that she genuinely cared about making it better and that she wouldn't stop exploring options until I was happy with the outcome, which was very reassuring. I'm delighted with how much my skin has improved and incredibly grateful to Dr George, and I wouldn't hesitate to recommend her.

Mr Ivo Dukic

Urologist

What a fantastic experience. Mr lvo dukic explained everything clearly so we could understanding. he made me and my partner feel at relaxed and at ease. mr lvo dukic is a real nice kind understanding man very professional I really feel I am have a 5 star service just a very pleasant experience. He is real gem in the nhs I am proud to see people this in the NHS .and I wish there more people with this sort of companion.look forward to seeing you again thank you to you and your team.

Dr Shilpa Davé Private GP Surgery - Teddington

General Practice (GP)

I booked in for routine bloods and a health MOT. As a “free bus pass” holder I strongly believe regular blood tests and health checks are essential in monitoring any health issues and picking up potential problems before they cause symptoms. I think that we should be more proactive with health rather than reactive . Dr Shilpa Davé and her amazing team are fully engaged in providing a holistic approach to healthcare.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

My experience was very good but spoiled somewhat as the receptionist could not give me a date for the biopsy after I had my consultation with the Consultant. From what I could gather he did not have any slots open ! . That was on the 8th of January and I was told that someone would be in touch. It is now the 17th of January and I would like to know a date so that I can arrange as far as possible to be free then .

Mr Yasser Abdul Aal

General Surgeon

MrAal was very professional and explained things very clearly. He informed me of the pros and cons of having an operation without pushing me one way or the other. The only thing was he was a bit optimistic about the recovery period. He said I would be driving within a week. The nurses and the paperwork said at least two weeks before driving. I am a week after the operation and am nowhere near being able to drive.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

After failing to get an appointment with my GP, my Daughter made an appointment for me at WLC , within a couple of hours of phoning I was seen by the lovely Dr. York. She identified me having a chest infection, and reduced power in my lungs . Collected prescription from chemist. At 82 , I think I would have ended up in hospital had it not seen this Doctor. Amazing service Now a day later feeling much better. 😎

Mr Pranay Singh

ENT Surgeon

Very kind and polite doctor. The problem was getting an appt. Leave two messages with his secretary and she never came back to me. Tried to book online but came to end of booking and it wouldn’t finish. Then phoned the hospital general number. Twice rang and after a while was cut off. Finally got through and sorted an appointment. Everybody at the hospital was very polite and helpful.

Miss Salena Bains

General Surgeon

Miss Bains was incredibly welcoming and kind, which immediately made me feel comfortable. She took the time to really listen to me and explained everything clearly, which I found very reassuring. She was efficient yet never rushed, and her professionalism and genuine care really stood out. She has a wonderful bedside manner and made the whole experience feel much less daunting.

Mr Munawar Hussain

Obstetrician & Gynaecologist

I am extremely grateful for the care I received from Mr Hussain. He truly listened to me and made me feel heard at every step. His depth of knowledge, experience, and calm guidance gave us confidence and hope, and thanks to his excellent care, we were able to conceive. I highly recommend him to anyone looking for a compassionate and highly skilled consultant.

Eleos Clinic - Online

Occupational Therapy, Paediatrics, + 3 more

As always - Dr Amber was fantastic with . She listens, acknowledges and provides advice and guidance which left Maryam feeling heard and more at ease. Thank you so much Dr Amber for your continued support. We very much appreciate it! Also the staff such as Lino. Lino provides timely replies with consideration and professionalism. Thank you.

Lumen Health Assessments

General (Internal) Medicine, General Practice (GP)

Booking this appointment was the right thing to do, the thought of spending the majority of the days in test and reviewing the results was not something I looked forward to, but Dr Savin and the Lumen team were first class and the reassurance I've got from the visit (with some areas to work on) is definitely worth it.

Mr Javier Moraleda

ENT Surgeon

After a frustrating time with the NHS this appointment was a breath of fresh air! My illness that had returned was addressed, managed and explained very clearly and professionally. Mr Moraleda who I have seen before was extremely supportive and professional and I would not hesitate to recommend him. Thank you