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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

Mr Tony Chalhoub

Obstetrician & Gynaecologist

Tony Chalhoub has been an extraordinary support in helping me navigate menopause, which had begun to affect every aspect of my life; physically, emotionally, and professionally. Before seeing him, I felt overwhelmed and dismissed elsewhere, but Tony approached my symptoms with genuine empathy, deep understanding, and exceptional clinical expertise. He took the time to listen to me properly, explored all aspects of my health, and created a personalised plan that finally made sense of what I was experiencing. His guidance around hormone therapy, lifestyle adjustments, and ongoing monitoring has made a life-changing difference. I feel like myself again, clearer, calmer, and able to live fully rather than simply cope. Tony’s kindness, patience, and thoroughness are unmatched. He treats the whole person, not just the symptoms, and his care has restored both my health and my confidence. I am profoundly grateful for his support and would recommend him without hesitation to anyone struggling with menopause.

Chapter One Dental Clinic

Dentistry

I visited Chapter One with my 4 year old child, we both had an appointment with Ashley. The practice is immaculate, beautifully designed and feels more like a luxury spa than a dental practice. Staff were extremely friendly and helpful, we were made to feel welcome and relaxed. Ashley was charming, instantly putting us at ease, involving my daughter with everything she was doing and making it a fun experience. With regards to my appointment, Ashley was very informative, ensuring I had time to ask questions and I left assured I was in highly capable hands. All the equipment was state of the art and I now have ultimate confidence in my dental routine. Easily the most professional and positive dental visit I have had, I would thoroughly recommend Chapter One and will be signing up to one of their care plans for my family.

Mr Jonathan Britto

Plastic Surgeon

I’m still in early stage of recovery. The attention from Dr Britto brings a lot of reassurance that everything is according to the plan. It is my second attempt to sort out the problem with sagging skin of the lower part of my face and I can clearly see the difference: with Dr Britto I had three (!) pre-op consultations, which brought a lot of understanding and a very clear plan, I avoided general anaesthetic, it was a bit weird, but absolutely bearable experience, I had already had two after-op meetings, mostly to reassure me that everything is as expected and no sign of anything to worry about. More consultations have been already arranged, I feel a constant attention and I’m very pleased with it.

Dr. Andrew Badcock

Paediatrician

We recently visited Dr Andrew at the Bristol Paediatric Clinic for support with our son, who had been struggling with eating and transitioning to solid foods. From the beginning, the experience was extremely positive. Dr Andrew was not only knowledgeable but also very clear and straightforward in his approach, which made us feel confident and well supported. He took the time to understand our son’s specific challenges and provided practical, actionable guidance that immediately made a difference. His explanations were easy to follow, and the advice he shared was both realistic and tailored to our situation. We left the appointment feeling reassured, empowered, and finally on the right track.

Mr Samit Unadkat

ENT Surgeon

I had an excellent experience during my recent ENT appointment with Dr. Samit Unadkat. From start to finish, the visit was smooth, professional, and reassuring, Dr. Unadkat was exceptional, knowledgeable, attentive, and genuinely caring. He took the time to listen to my concerns, explained everything in a clear and understandable way, and made sure I felt comfortable throughout the appointment. His thorough approach and calm demeanor immediately put me at ease. I left with a clear understanding of my diagnosis and treatment plan, and I truly felt that I was in expert hands. I highly recommend Dr. Samit Unadkat to anyone in need of a skilled and compassionate ENT specialist.

Candover Clinic

Dental Care, Dermatology, + 19 more

Received urgent call requesting blood test for tolerance to Dye. I Moved appointments for that afternoon to facilitate a flying visit. After arrival kept waiting for 35 minutes until I asked reception as was needed elsewhere and was told phlebotomist would be with me shortly. With Phlebotomist approx 3 minutes, total time 50 minutes and 50 miles traveled Then had to wait 9 days for scan which was only scheduled following chase-up from private GP. On presenting for CT Scan was told that they did not require blood test as procedure did not indicate use of dye. Most unimpressive communication and administration throughout

Nuffield Heath Cardiff Vale

Breast Surgery, Cardiology, + 20 more

We recently visited Nuffield Vale of Glamorgan for my son’s squint surgery under the care of Dr Jewsbury. The whole experience was excellent from start to finish. Communication was clear, reassuring, and consistent, and every member of the team went out of their way to make sure my son felt safe and supported. Dr Jewsbury’s care, both on the day and in the weeks that followed, was exceptional. The results have surpassed our expectations and have been genuinely life-changing for my son. We are so grateful for the professionalism, kindness, and attention we received throughout. Highly recommended.

Miss May Al-Sahaf

Cardiothoracic Surgeon

When I visited Miss Al Sahaf, I was very scared and nervous about my health. However, she was extremely professional; she calmed me down, explained everything about my case, detailed my surgery, and found a way to speed up the process - and she did. She has followed my case closely the entire time, as well as my recovery, and when I had a small setback during the healing process, she became fully involved until I was stable and well again. I am still in the recovery process, but I’ve already noticed how much my health has improved. I owe everything to Miss Al Sahaf. She has given me a new life

Mr Alistair Mayne

Orthopaedic Surgeon

Mr.Mayne was reassuring, explained that the procedure may entail some extra work, which in the end it didn’t and he informed me of that during the procedure! Mr. Mayne. Checked in on me on the evening of the procedure to see how so wasn’t doing and again the following morning before discharge! My sincerest thanks and gratitude to Mr. Mayne for changing my life, I can begin to live again properly, pain free, with my new hip! May Mr. Mayne go on the help thousands more people during his career! He definitely cares about his patients, and that is important.

Dr Kuldeep S Cheent

Gastroenterologist

Initial consultation was arranged at my convenience and with minimum delay. All symptoms and proposed treatment was discussed and explained in a clear and professional way. The treatment was carried out, again at my convenience, and the follow up consultation explained fully the findings and suggested treatment. All communication was done quickly and efficiently and I am extremely pleased, and reassured, by the care I have received from everyone involved in the process.

Mr Sanjay Verma

ENT Surgeon

I recently had a procedure done by Mr. Sanjay Verma and his team at the Nuffield Hospital in Leeds, and I couldn't be more pleased with the experience. The care I received was exceptionally professional, and the whole team made me feel at ease throughout the entire process. The procedure itself was carried out efficiently and with great expertise. I would highly recommend Mr. Verma and his team to anyone in need of ENT services. Once again, thank you.

The Bluebird Centre

Nutrition, Psychology

I really value the support that I received from Maja - the use of an app to track my progress and receive regular feedback and prompts in between appointments was novel to me but proved to be a very valuable resource. Maja had a kind and sensible approach, gradually implementing new steps and challenges in a way that felt achievable and I have been able to relax around food and enjoy food again much quicker than I expected. Thank you.

HCA Healthcare UK The Portland Hospital

Fertility Medicine, Paediatrics, + 1 more

Scheduling surgery for my son was a nerve-wracking experience, but from the moment we entered through the front door and met the caring receptionist and nurses, especially Cordelia, I felt reassured. Dr. Hamid Daya, the consultant, was gentle and attentive. The hospital was spotless and well-maintained, which gave me peace of mind. Overall, I am grateful for how smoothly everything went and for the compassionate care we received.

Harley Street Hearing

Audiology, Ear Care

The whole experience of phoning first thing in the morning to make an appointment to have my earwax removel - through to later in morning when it was carried out felt like a “model” experience in care. My audiologist was patient, explained the process and worked efficiently to remove all the wax bringing much needed relief. She also gave me advice on oiling my ear to help the wax dispersal in future.

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

I have visited a couple of times now and cannot fault anything. Very quick to book me in (next day appointment), and so welcoming and informative whenever I’m there. My back is so much better and I have a knowledge on how to help myself in between appointments. The appointments have been easy going and not at all awkward or embarrassing (which I worried they would be!). Would definitely recommend!