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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Dr Alan Watson

Gastroenterologist

Usually feedback is of a negative nature but this is not one of those occasions. My experience was awesome for which I am super grateful. I have had a number of gastroscopies in my life so was nervous about what was going to happen. From the moment of my arrival I was greeted and made to feel comfortable straight away. The pre-procedure nurses were very clear, helpful and showed huge amounts of empathy about what was going to happen. When wheeled into the operating theatre I was introduced to all of the team who were to perform the procedure, all of whom had welcoming smiles and a reassuring tone (a tone that continued throughout the procedure). Dr Alan Watson was super clear, professional and again very comforting. I knew I was in safe hands. I just had a throat spray, no sedation, so was fully aware of what was going on. One action that was performed by a nurse during the procedure was to, comfortingly, rub my shoulder. I couldn’t see who it was, but such a small, seemingly insignificant action, was hugely important to me and kept me connected with humanity during the brutal fact that I had a scope down my throat. Post procedure, I was greeted with the warm smiles again and wheeled to the recovery area where again everyone was super attentive. I can’t say thank you enough for everything. The team were awesome.

ADHD @ Well Life Clinic

General Practice (GP)

From the moment I walked in, I was genuinely blown away by the presentation of the office. The space was immaculate, modern, and thoughtfully designed to create a calming and welcoming atmosphere, which immediately put me at ease. The staff were exceptionally professional, greeting me with warm smiles and efficient, courteous service, setting a tone of respect and competence from the very beginning. What truly stood out was the profound care and concern shown for my well-being. The doctor took the time to listen intently to my concerns, asked detailed questions to fully understand my condition, and explained everything with clarity and compassion, making me feel genuinely heard and valued. This attention to detail was evident throughout the entire visit; every aspect, from the thorough examination to the clear explanation of the diagnosis and treatment plan, was handled with meticulous care and precision. This experience exemplifies why this practice is an exceptional asset to the NHS, demonstrating how high-quality, patient-centered care can be delivered with excellence and integrity.

Mr Deepu Sethi

Orthopaedic Surgeon

I cannot express enough gratitude to Dr. Sethi for the incredible care and expertise they provided during my leg operation. From the very first consultation to the post-surgery follow-ups, Dr. Sethi displayed not only outstanding medical skill but also genuine kindness and compassion. Surgery can be a stressful experience, but Dr. Sethi took the time to explain everything thoroughly, putting our minds at ease. Their dedication and professionalism were evident every step of the way, and it was clear that they truly care about their patients’ well-being. Thanks to Dr. Sethi and their amazing team, I am on the road to a full recovery, and I couldn’t be more grateful. It’s rare to find a doctor who combines such expertise with a warm and reassuring presence. We will always be thankful for the care and support we received. If you’re looking for a doctor who is not only highly skilled but also compassionate and attentive, I wholeheartedly recommend Dr. Sethi. They have made an incredible difference in my life, and I will always be grateful!

Moorfields Private Eye Hospital

Ophthalmology

A bad first impression: I arrived as requested at 7:30 to find no staff in Reception and the whole area in darkness! After about 10 , mins a nurse arrived to take us through to the ward. I had been told by the nurse on the phone doing the pre-op check that I was first on the list. However on the day I was told I was 6th, but suspect there were more than 5 people in front of me, as I was not taken downstairs for the procedure until 1about 11:30.. The problem for me was that I was very nervous and the unexpected delay made me very anxious. During my time in Room 19 the male nurse (?) looking after me did an excellent job, trying to reassure me as well as doing all the necessary preparation. Once I got to the operating theatre everyone was pleasant, efficient and friendly, The sedation was effective and the experience much less unpleasant that the retinal tear repair I had had at Moorfields about 10 years ago. I am now in a much better state to face the procedure on the 2nd eve in a few days time.

Mr Carl Hardwidge

Neurosurgeon

I am 6 weeks post back decompression surgery. Having suffered for 18months I was recommend to see Carl Hardwidge and wow am I pleased I did! He has literally changed my life which had become so miserable with constant pain. I saw Carl 3 times before I had the surgery and never once was I rushed and he explained everything in detail that was going to happen. Carl really is the easiest person to talk to and has a wonderful funny sense of humour On the day of surgery Carl came to my room and went through everything again and made sure I was ok This was the theme post surgery, Carl visited twice a day for the 4 days I was in hospital, to check how I was doing and generally to just have a chat, even if he did moan on occasions that I wasn’t eating enough 😝 I can literally not recommend Carl enough and I will be forever grateful of his expertise in fixing me! Thank you so much Carl 😘

Dr Palash Barman

Cardiologist

Having had experience with several Cardiologists in the past, I was looking for someone who has the specialism in the electrical pulse activation within the heart. From his CV compared with the others, he appeared to me to be the best of the choices on offer in Bristol. Having made that selection I have no hesitation in confirming that he quickly identified the problem with my heart and recommended that I have a two lead Pacemaker fitted. Following his recommendation in just over a week the operation took place. He has a very friendly manner and took time to explain all aspects of the procedure he intended to follow and the risk factors involved. He appears as a person who is calm and reassuring and I was convinced he is totally reliable and someone I could trust.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I recently visited Fitzrovia Hospital and had an excellent experience from start to finish. The facility is clean, well organised, and welcoming, but what truly stood out was the care of all staff, friendly, supportive and specifically the exceptional care provided by Kate. Kate was warm attentive, and incredibly professional throughout my visits. She took time to care for me and explain all things clearly, was patient and I felt hugely comfortable and supported. Her kindness and calm approach made a huge difference, and I genuinely felt in safe hands. A professional surgical process and experience with timely post op follow up with due care and attention by each and every staff member. Highly recommend.

Private Ultrasound London

Fertility Medicine, Imaging (Scans), + 5 more

I had an appointment today with ultrasound specialist Vera Medic, and I couldn’t be more impressed. She is an exceptional professional, highly knowledgeable, meticulous, and truly dedicated to her patients. Throughout the scan, she was incredibly thorough and explained every step with clarity and care, which made me feel completely at ease. Vera was recommended to me by an acquaintance whose life she quite literally saved by diagnosing a condition that others had overlooked. After my own experience, I fully understand why she is held in such high regard. I’m deeply grateful for her expertise and compassion and would wholeheartedly recommend her to anyone seeking top quality care.

Reproclinic

Fertility Medicine

Une deuxième expérience auprès de cette clinique, qui a été à la hauteur de la première, puisque tout s'est parfaitement déroulé. Du premier rdv en visio avec le Dr Moreno, au moment de l'iad, en passant bien sur par les échanges avec Christina, tout à été parfait. Nous avons reçu un accompagnement humain et personnalisé. Christina est une personne d'une très grande empathie, ce qui met vraiment en confiance. Encore une fois merci à toute l'équipe de Reproclinic pour son professionnalisme, son expertise et sa gentille. Nous allons, grâce à vous, réaliser une deuxième fois notre rêve: celui d'être mamans.

Mr Jiten Parmar

Oral & Maxillofacial Surgeon

Mr Parmar saw me after referral for root pain under an old crown, which escalated some what after my dental referral. I was in a lot of pain and very anxious given that my dentist could not deal with the issue due to proximity to the nerve and facial numbness. Mr Parmar instantly reassured me and fitted me in for surgery the day after my initial consultation, which was lucky due to timing just before the Xmas break. Thank you for helping me get out of this pain before Xmas.

HCA Healthcare UK The Wellington Hospital Outpatients

General Practice (GP)

Unfortunately, the registration form I had completed online for the consultation seemed to have gone missing. The form that was presented had an address from over 30 years ago!! Not a good start, but thereafter things went smoothly. However, when an invoice recently arrived for a previous stress test and blood test, no account had been taken of the fact that I paid for the stress test on the day I took the test. Overall, there have been some administrative failings.

Montrose Health Group

Psychiatry, Psychology, + 1 more

Grace waudby took my initial assessment on a video link she took her time and explained every and asked about everything. The assignment was supposed to be 30mins it took longer. When I went in for the viscual assessment she came and introduced herself again. Which was nice she did but never had too. That show me that she is very thoughtful and caring about my journey though this hard process thank you grace all the best in your future

Dr Ravleen Sabharwal

General Practitioner

Professional reliable doctor with highly educated knowledgeable team. give attention to the patient and take notes of all issues , concerns and symptoms. Listen to patient and take time and note of all details. Would highly recommend to all my Friends colleagues and family. Dr Ravleen listened to me and gave me advice about my own personal health issues and how to manage it. Now I am much better and healthier.

Mr David Van den Haute

Osteopath

David has a vast amount of knowledge and a very relaxed and friendly manner. He treated me over a number of months for several issues and I now only see him a couple of times a year for maintenance. The exercises he gave me were thoroughly explained to me and easy to follow. I can’t recommend David highly enough - I even travel from Edinburgh to see him!

Professor Stephen Gwilym

Orthopaedic Surgeon

Recent (October 2025) reverse shoulder replacement due to osteoarthritis performed by Professor Gwilym, who I consider myself very fortunate to have found. I have no hesitation in recommending him as the best of the best. He is considerate, caring and an excellent listener and explainer of all options available so that an informed choice can be made.