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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Mr Deepu Sethi

Orthopaedic Surgeon

I cannot express enough gratitude to Dr. Sethi for the incredible care and expertise they provided during my leg operation. From the very first consultation to the post-surgery follow-ups, Dr. Sethi displayed not only outstanding medical skill but also genuine kindness and compassion. Surgery can be a stressful experience, but Dr. Sethi took the time to explain everything thoroughly, putting our minds at ease. Their dedication and professionalism were evident every step of the way, and it was clear that they truly care about their patients’ well-being. Thanks to Dr. Sethi and their amazing team, I am on the road to a full recovery, and I couldn’t be more grateful. It’s rare to find a doctor who combines such expertise with a warm and reassuring presence. We will always be thankful for the care and support we received. If you’re looking for a doctor who is not only highly skilled but also compassionate and attentive, I wholeheartedly recommend Dr. Sethi. They have made an incredible difference in my life, and I will always be grateful!

Haptic Chiropractors

Chiropractic, Rehabilitation Medicine, + 2 more

My recent visit was positive as always, everyone is always warm and welcoming from the moment you step into the door. The office is clean and inviting and always decorated according to the season’s festive calendar, which always a nice touch. I admired the snowflakes decal on the windows giving it a cosy festive feel and fairy lights as I was getting my treatment! I have been seeing Lil for years now and she is absolutely amazing, I feel like a different person when I walk out the practice, in the best way possible. Also, if something else is bothering me she always makes time to take a look and do the necessary adjustments or advise on what exercises to do, or see a GP!

Miss Masara Laginaf

Ophthalmologist

I am so happy with my experience, as you know I was very concerned as my mother had a bad experience, but I received the most absolute best experience with you, Masara, From the moment I walked in, the staff were super friendly and made me feel at ease. You are an amazing eye surgeon – incredible skills, you explained everything clearly, and made me feel super comfortable throughout the whole process. Your attention to detail and care is second to none. The facilities at OCL Vision are also top quality, and the whole team made sure I was looked after. I couldn't recommend Dr. Masara Laginaf and OCL Vision more! 😊 Thank you so much for your care!

Mr Michael Moss

Orthopaedic Surgeon

Mr Moss is very clear in his diagnosis and options for treatment, surgery or not. He expertly identified problems with my knee that had plagued my life for four years since my first implant. He leaves nothing to chance and his thoroughness is very reassuring after my experience with another surgeon. His reputation is well deserved and he promises only what he can deliver, and deliver he does. Two months on from my revision surgery I can already do things I never thought possible and my pain has reduced remarkably from before surgery. His competence is truly life changing and I cannot recommend him highly enough

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had a wonderful experience with Willow Health and Dr Colquhoun. I was confused about my treatment options and desperate for relief from my menopause symptoms, but from the very start, I was met with respect and empathy. It’s such a safe space where women can openly discuss every part of their menopause journey. I’ve now started HRT, and after just two weeks, I’m already feeling the benefits of having a treatment plan tailored to me. I’ve recommended this practice to so many women, and I’m confident anyone struggling to find the right support will find the help they need here. Thank you.

Mr George Attilakos

Obstetrician & Gynaecologist

Mr Attilakos was incredibly attentive, calm and encouraging every step of the way through our pregnancy. He had endless patience for our first-time parents to be and kept an encyclopaedic knowledge to reassure and take action where needed. During labour, he was very present and warm and we are so incredibly grateful to have him be the one to welcome our daughter. We trust him completely. I walked away from labour with such a positive experience that helped buoy me into those delicate newborn weeks with strength and confidence, and Mr Attilakos was a large reason for that.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

Excellent 5* service all round - I booked my telephone appointment online and everything was on time and thorough. Special thanks to Joanna for helping me out with invoicing and making sure I was happy with my appointment type. Exceptional customer service. Also thank you to Dr N Bennett who provided me with amazing advice and a speedy prescription - she guided me and we made a decision together on next steps. I will be coming back for a review in 3 months and hopefully I can come in person and use the beautiful facilities. Thank you all at Well Life!

MansMatters

Urology

I have been treated at MansMatters clinic for Peyronies. I must admit I was very skeptical about the treatment offered, as I'm sure a lot of men in my position are. However, I have been pleasantly surprised by the results and I feel like I've got a new lease of life. I haven't been able to have intercourse with my wife for over 2 years. Being intimate again has restored my confidence and I'd like to say rekindled our relationship. I am very grateful to whole team who has taken care of me. A special thank you to Izabella for being so accommodating.

Dr. Laura Blackmore

Gastroenterologist

Dr Blackmore was amazing. Truly made me feel so at ease. Constantly asked how I was and If I'm comfortable. Just made such an anxious experience as painless as can be. She really is such a lovely, calm presence and really made me feel comfortable. She asked me questions and spoke to distract me. She also explained exactly what she was doing and when I would feel pain etc.. really walked me through the procedure. Really happy that I had Dr Blackmore as my doctor.

Kernow Psychiatry

Psychiatry

From start to finish it was a worthwhile experience, we were made to feel welcome and Jemma helped us to feel at ease by her warm gentle approach. Even though we were anxious about the assessment, we were able to trust that Jemma knew and understood how my daughter was suffering and her knowledge was evident by her questions and responses. My daughter broke down in tears at the end of the assessment because at last someone understood and validated her

Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

First time at Reflex 18 and had had good reports from Colchester Harriers. Was seen by Josh Harvey who went through my running history and then took a look at two niggles (ankle and knee). It was great to go through some of the rehab exercises with Josh to make sure I was confident to do these at home. All in all an great experience and Id have no hesitation in recommending Reflex 18 to others.

Mr Prabhakar Rao

Orthopaedic Surgeon

I would 100% recommend Mr Rao if you were considering spinal surgery. Mr Rao carried out right sided L4/L5 discectomy and decompression surgery, I am now making a full recovery. Mr Rosa explained fully what he would be doing and answered my questions and made me feel at ease. His caring manner and after care was second to none. Thank you so much Mr Rosa for getting me mobile again.

Dr Israa Al-Shakarchi

Rheumatologist

She was very thorough, I didn't feel rushed at all during my appt, and she started right from the start of my problems, everything was explained to me quite clearly, and what the next stages were in me getting better. Dr Israa Al-Shakarchi is one of the best consultants I have every met, she is so friendly, funny, and just puts you at ease which is what you need!!

Mr Azhar Khan

Urologist

Having any sort of surgery can be scary , but Mr Khan's relaxed and professional manner , put me at ease. He explained exactly what the procedure would entail and even checked in with me just before the operation. Mr Khan and his support team provided the best medical care that you could wish for and I would have no hesitation recommend to any one.

K Dental Studios

Dentistry, Dental Care

I have been coming to K Dental Studios since 2014. This is the only place I would trust for my dental care. From reception communication to nurse support and dental care and precision, these guys know what they are doing. Top of the range equipment with comfortable settings. Thank you for looking after me all these years.