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Check4Cancer

Diagnostics & Testing, Oncology

This whole experience has been rubbish. One of the questions asked if I had ever had polyps, which I had but 15 years ago, and because I clicked yes, recommended me as not suitable for screening...a lot can happen in 15 years, and it didn't ask me how long ago it was. The form was clunky to use and complete. In the results letter it said if I still wanted screening despite my results, to go to my results page. However when I went to that page it gave no options to select screening. It showed a Submit button on the results page, but would not let me proceed as I had not selected a service, however there were no services to select. The results letter gave me a link asking for feedback, either a quick survey or a detailed survey. When I clicked the detailed one it came up with an Error404 message. When I clicked the quick survey, it asked me questions about recent visits, were the staff friendly, was the practice clean etc, instead of asking any questions about my experience with the recent cancer screening survey...they were completely irrelevant.

Spire Montefiore Hospital

Dermatology, Breast Surgery, + 17 more

I had my hysterectomy 2.5 weeks after my initial consultation. My bleeding was so heavy that between Mr Pakarian and his amazing PA Emily, they managed to squeeze me in before Christmas. I saw him on my 6 week follow up and he said it was all a success. He said the fibroid was still there and that my previous treatment had not been effective at all. And he wouldn’t have recommended it in the first place as the fibroid was so big. He has now rectified the mistake and even apologised for the previous consultants error. He kept me informed the whole way through my time with him in letters to me and my GP and has said I can contact him anytime if I have any problems. I had the operation at Goring Hall and my consultations at Montefoire. Goring Hall were amazing and looked after me so well. It was like I was in a hotel. I can’t speak hugely enough about the staff I have encountered on this journey. And I am hugely grateful and appreciative of all the help and care I received.

Mr Geoff Chiu

Oral & Maxillofacial Surgeon

I had jaw surgery and a wisdom tooth removed, Mr Chiu and his team were very clear about what they would be doing and how my recovery would be. I did have particularly bad swelling and a tough recovery but Mr Chiu was very helpful at explaining all of this and providing information on how to properly recover. The other team members were also very helpful and recommended I rent the face mask cooler to aide my recovery which really helped speed up the swelling going down. My post ops have been extremely good and informative and I have left each one very happy both with the appointment and the progress following surgery. I have anxiety and Mr Chiu was really kind at putting me at ease and letting me know I could take my medication. I am really happy with the outcome of the surgery and how I have recovered. I have had a really positive experience with Mr Chiu and his team and am extremely grateful to all of them!

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had LASIK surgery with Allon Barsam yesterday, and I couldn’t be happier with the results. My vision feels unbelievably clear, almost like seeing through the eyes of a superhero. Allon guided me through every step of the procedure as it was happening, which made the entire experience feel calm, safe, and reassuring. The surgery was genuinely painless; there was one brief moment of discomfort that lasted no more than 10 seconds, and he calmly counted down the seconds so I knew exactly what to expect. My eyes stung a little afterwards, but after a short nap I woke up feeling completely fine. If you’re considering laser eye surgery, I can’t recommend it highly enough. It was one of the best decisions I’ve ever made. Thank you so much to Allon and the team at OCL.

Professor Ramia Mokbel

Dermatologist

I did not have a great experience at my consultation with Dr Ramia Mokbel. The consultation was very rushed- 10 minutes, then I was passed on to talk with a nurse ( speak to the nurse for a £300 consultation!!!!) , as Dr Mokbrl was rushing between patients in various rooms. Dr Mokbel was not keen on history taking, I felt she was dismissive of whatever I was saying and she did not even have a close look at my skin ; but just from across her desk. Dr Mokbel only recommended a treatment costing over £2000, which I was later warned that it is CONTRAINDICATED for me as I have Aspitin ( salicylates) allergy!! I was never sent any cliic lettr or written plan after my consultation. Definetly would not recommend Dr Mokbel to others.

Ms Jihène El Kafsi

General Surgeon

I attended a consultation today and was seen extremely quickly, which I was very grateful for. This was largely due to Lisa, the secretary, who recognised the extreme pain I was in and responded with real compassion, kindness, and a can-do attitude. Her understanding and efficiency made it possible for me to be seen so promptly. The consultation with Ms El Kafsi was excellent. She took the time to explain the medical procedure thoroughly and clearly, and I never felt rushed. She was reassuring, professional, and made sure I fully understood everything and had the opportunity to ask questions. Overall, my experience was extremely positive and I felt very well cared for from start to finish.

Santis Health - Prostate Cancer Clinic

Urology

Prof Chris Eden was all that I had been led to believe, understanding and sympathetic but wholly focused and professional. He explained the process and outlined the risks of the proposed surgery in clear layman's language that I could understand.. He did not sugar the pill! He carefully reviewed my medical history and identified several issues upon which he has requested additional investigation. I came away totally confident not only in his personal ability but also in the decisions that I have now made regarding my treatment plan. First impressions are very good.

Dr. Kushan Karunaratne

Neurologist

I went to Dr Kushan after a first seizure which happened while abroad. At our first consultation Dr Kushan explained the next steps, and I was promptly seen for a blood test, MRI and EEG. I was really impressed and grateful for the speed at which he got me seen and that he was able to make a diagnosis and tell me the next steps. I always felt informed and reassured, and he took the time to explain everything clearly and answer my questions. His calm and professional manner made what could have been a very stressful experience much easier to deal with.

Mr Sujith Konan

Orthopaedic Surgeon

It was difficult to learn in such a blunt manner by Mr Konan that my consultant in Devon had referred me to the wrong hospital for advice on my metal on metal blood irons/revision surgery. Your department had plenty opportunities to reply to the letter from Mr Hubble my referral consultant and explain l should be referred to the Stanmore hospital. When l explained l had come a long way for the appointment Mr Konan seemed to soften and give me the benefit of his option as a very blunt stating l had been referred to the wrong hospital.

The Forbes Clinic

Pain Management, Allergy Medicine, + 4 more

I had an online meeting with Gayle which was really helpful, much more relaxed than expected whilst including an in-depth exploration of my test results, health issues, and their timeline and effects on my life. Gayle is polite, respectful, understanding, and easy to talk to, as well as thorough and interested to understand and create a full picture. She’s very knowledgeable in a range of areas and made various links between results and possible causes. I look forward to continuing my health improvement with her support.

The Dental Clinic Portishead

Dentistry

I required emergency treatment to a broken tooth , From the initial call to the dental practice meet with a professional receptionist and an appointment made. The actual visit with dentist (Simon Robertson) was at is normal excellent standard by explaining what dental work was required to resolve the situation of which he completed explaining each task as he progressed with no drama or problems. The total experience was highly professional and would recommend this practice to anyone

GenesisCare Surrey

Oncology

All of the staff are so friendly, this whole experience has been made so much more positive because of them. The facilities are wonderful, it feels more like a hotel lounge than a waiting area. The refreshments and activities are thoughtful for not just the patients but also to those who may be attending with them. I feel incredibly supported by the whole team here, from a welcome every time at reception to treatment the experience is top.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

Like every time I have visited, a very comfortable environment, with extremely pleasant staff. Immaculately clean. At a time when it’s majorly stressful, everyone is calm and makes the whole experience as pleasant as could possibly be ! The personal touch from Mr Matar is unbelievable, he was fully aware of how my rehabilitation was going. Many Thanks Richard T.

Cathedral Eye Clinic

Ophthalmology, Optometry

My experience was very positive and the professionalism of the staff was also excellent and very comforting. They made you feel at ease and were attentive to my needs even providing tea and biscuits while you wait. My consultant was brilliant and thank goodness for his genius in eye surgery and follow up appointments were also excellent.

London PMS & Menopause Clinic

General Practice (GP), Obstetrics & Gynaecology

Mr Savvas is an exceptional doctor. He asks lots of questions and is very thoughtful, helpful and caring. He always has clear answers and explanations. As I am self-paying, he bears costs in mind whenever recommending a procedure or test. I trust him implicitly. The staff at the clinic are also extremely friendly and kind.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Wonderful experience at ACE, where my son has been attending OIT appointments. The centre is welcoming and full of books and toys to keep us entertained through the appointment. The staff are knowledgeable and kind, we feel very lucky to benefit from their experience. Most importantly, the treatment seems to be working!