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Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

The admissions brochure fails to state that family members are not allowed to stay with patients during the pre-operative wait. This is a significant omission, as it creates avoidable anxiety for patients who are already nervous about their procedure and are only informed of this restriction upon arrival. The pre-op nurses showed poor bedside manner when I asked about this. Instead of offering reassurance, they quoted “hospital policy” and then gave reasons that felt dismissive and inaccurate — for example, claiming that “too many people come in and out of rooms,” when in reality only one nurse completed paperwork, followed later by the surgeon and anaesthetist. I was also told I would be going to theatre “shortly,” even though I knew (correctly) that I would be waiting another 1.5 hours. My family member could easily have stayed with me during that entire period, as is standard in the Ulster Independent Clinic and in my previous NHS experiences. The lack of engagement from the pre-op nurse beyond basic paperwork questions made the situation feel even more uncomfortable. The pods themselves felt more like small, bare cells than a calming space prior to surgery — no TV, no artwork, just two chairs and a table. It was far from a soothing environment. In contrast, the theatre staff and post-op nurses were outstanding. They were friendly, proactive, and reassuring, and they made up for the negative pre-operative experience. One final issue: the staff arranging my discharge medication did not check my notes and prescribed a medication I am unable to take. Because the pharmacy had already closed, the only solution was to remove it from the prescription entirely.

Mr Anantha Madhavan

General Surgeon

From my initial diagnosis and first consultation through to my recent final review, Anantha’s approach and level of care have been nothing short of exceptional. He consistently demonstrated professionalism, empathy, and a genuine commitment to my wellbeing throughout the entire process. Anantha takes the time to listen carefully, understand concerns, and explain everything clearly and thoroughly. His advice is always thoughtful, balanced, and tailored to my situation, and his depth of knowledge in his field is evident in every interaction. I always felt fully informed, reassured, and supported when making decisions about my treatment. What stood out the most was his ability to combine clinical expertise with kindness and compassion. At every stage, I felt that my health and comfort were prioritised, and that I was in capable and caring hands. I am truly grateful for the outstanding care I received and would highly recommend Anantha to anyone seeking a clinician who delivers excellence both professionally and personally.

Mr Grigorios Premetis

Obstetrician & Gynaecologist

I was referred to Mr Premetis by another gynaecologist for a 3D scan, and I honestly couldn’t be more grateful for that referral. From the very first moment, he was exceptionally kind, thorough, and genuinely supportive. He took the time to listen, to explain, and to make sure that every detail of my care was looked after with real attention and respect. He also coordinated with other specialists when needed, which made me feel truly cared for on every level. We ended up having a small procedure together, and throughout it all he made me feel completely safe, reassured, and in the best possible hands. As a colleague doctor and as a patient, I can say with absolute confidence that he is outstanding. I would wholeheartedly, warmly, and without hesitation recommend him.

Miss Katie Sanders

Dietitians

I recently had a consultation with Miss Katie Sanders and had an excellent experience from start to finish. She was thorough, approachable, and took the time to answer all my questions in detail. Throughout the appointment, she explained everything clearly and made sure I fully understood the possible factors contributing to my symptoms. What I appreciated most was how supportive and knowledgeable she was. She provided me with a detailed plan to help manage Irritable Bowel Syndrome (IBS) and shared a range of helpful resources and tips after the appointment, which I found extremely valuable. Overall, I felt heard, understood, and well-guided. I would highly recommend Miss Katie Sanders to anyone seeking professional, compassionate, and comprehensive dietary advice.

The Bespoke Clinic

Allergy Medicine, Coaching, + 5 more

I recently visited The Bespoke Clinic and was thoroughly impressed by the level of care and professionalism provided. From the moment I walked in, the staff were welcoming, attentive, and efficient. The reception area was clean and well-organized, creating a calm and reassuring environment. The medical team demonstrated exceptional expertise and compassion. My consultation was thorough, and I felt genuinely listened to. The doctor took the time to explain my condition and treatment options clearly, which helped me feel confident in the care I received. Overall, I highly recommend The Bespoke Clinic to anyone seeking high-quality medical care. Their commitment to patient wellbeing is evident in every aspect of their service.

Mr Simon Woodruff

Ophthalmologist

Eyelid bcc was excised carefully and I was also offered a bletharoplasty of the other eyelid for balance. Excellent work and hardly a mark six years later. Recalled regularly since the operation to check that there was no recurrence. No need to chase my recalls, they happened smoothly and automatically. Mr Woodruff also referred me back to dermatology for what proved to be a further couple of bccs on my neck. I have now been fully discharged from Mr Woodruff’s care, but told to return if further issues in the same area. Mr Woodruff is a very pleasant approachable surgeon whom I have now been hesitation in recommending.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

I was very apprehensive about getting both of my eyes done at the same time. I cant believe how easy and painless it was ,all of the staff were amazing in looking after me and putting me at ease. Having 24 hr support was amazing ,my concerns were addressed quickly . If only everything was as easy as this ,within 3 days i could see perfectly ,i never realised how much of a difference it would make . From my consultant ,nursing staff, opthamologists, domestic staff and receptionist they went above and beyond in their care. Nothing was too much bother. Dont hesitate to go ,you will be amazed .

Pure Sports Medicine - Kensington

Nutrition, Osteopathy, + 5 more

Sam Wilde did an amazing job on my hip. I had a steroid injection and an extremely gloomy prognosis from the consultant with regard to osteoarthritis. Without Sam I would have gone into a deep depression! Sam talked me through a programme of rest post the steroid injection followed by a slow return to exercise with various adaptations. A year and a half later I am back to exercising 6 times a week with (so far) no issues other than the odd twinge from my hip. I am incredibly grateful and can't rate the treatment I got highly enough.

Dr Stephan Brincat

Nephrologist

I was referred to Nephrology as my creatinine levels were significant high in various test during the last 1 2 months and also as part of other illness. Dr Brincat was amazing explaining all related to my consultation, help me to get any test required the same day I visited in person and then the same week we had a follow up appointment where he explained the results and next steps. Not only very efficient time response, but also the kindness and professionalism explaining and making sure I understood what was happening.

Dr Nick Makwana

Paediatrician

Dr Makwana was absolutely excellent. He listened carefully to my 15 year old son explaining his allergy issues and then to myself as I added bits in. He was thorough in his questioning and examination. He then gave us clear explanations, lots of very helpful advice and options about treatment. He did not push private treatments but gave us NHS options aswell. He was friendly yet professional. Would definitely return and would highly recommend, a very knowledgeable man.

Dr Matthew Balerdi

Cardiologist

I was very impressed with Dr. Balerdi. He took plenty of time to understand my situation and to assess what my problem could be. Dr. Balerdi answered all my questions and had an empathetic approach which I found most helpful. Also, because of his in depth knowledge and experience, I found him very reassuring and a person I could totally rely on to give sound advice. I would definitely recommend other people with heart problems to consult Dr. Balerdi.

Dr Oliver Segal

Cardiologist

Dr Segal and his team are top-notch. However perhaps they did not pass on the information to The Harley Street Clinic that a single-chamber Pacemaker was required for my procedure on that day. Or maybe the Clinic itself slipped up; I have no way of knowing. Consequently there was an uneccessary delay of several hours while locating this particular pacemaker from an outside source. Apart from those hours, everything went well.

London Blood Tests

Clinical Genetics, Diagnostics & Testing, + 7 more

I had an excellent experience with London Blood Test. Booking was fast, the clinic was easy to find, and the staff were warm and professional. The phlebotomist was very gentle and explained every step, which made the whole process surprisingly comfortable. Results arrived quickly and were clearly laid out, with helpful notes that made them easy to understand. Overall, efficient, friendly, and reliable service. Highly recommend.

Spire Gatwick Park Hospital

Vascular Surgery, Breast Surgery, + 20 more

I had knee surgery at Gatwick Spire Hospital and was thoroughly impressed. The staff were professional, kind, and attentive throughout my stay. My surgeon explained everything clearly and the nursing team provided excellent care. The facilities were spotless and comfortable, and even the meals were well-prepared. I felt safe, supported, and well looked after—highly recommend for anyone needing surgery.

Newmedica Leicester

Ophthalmology

Visited Newmedica for Cataract assessment, surprised of great serviced provided compared to NHS hospitals in general. Clean premises, refreshments available for all patients even family members. Staff members were very nice and welcoming. Doctor was brilliant explained in depth about cataract and my next procedure, which put me at ease. Highly recommended.

Marris Medical

Pain Management, Breast Surgery, + 5 more

This is my second MRI scan with Marris Medical. As previously, my experience was excellent. Staff were so professional, friendly and immediately put me at ease. Premises was spotlessly clean. Equipment is state of the art. My report came the following day. Should I need a scan again, it would my go-to clinic without doubt.