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Mr Amit Shah

Orthopaedic Surgeon

Dear Justin I wanted to write to you and thank you and your staff at the Spire Fylde Coast Hospital Blackpool, for their outstanding care and support to me in the build up to, and both during and after my total hip replacement operation Monday 17 November 2025. Following a series of appointments from October, I had the operation under a spinal anaesthetic, conducted by the excellent Mr Shah with support from the equally high calibre consultant anaesthetist and his team. I was kindly afforded the courtesy of a private room which was very comfortable and this was especially helpful, postoperatively, when receiving visitors. All the staff involved both in the build up to the operation, and both on the day and afterwards were absolutely wonderful in their approach and went way beyond all expectations, to ensure I was relaxed and comfortable throughout the day and overnight. I’ve listed some names below of the staff involved in the process. • Mr Shah Surgeon • Consultant anaesthetist • Health Care Assistant in the pre op clinic • Alex • Judith • Kirsty • Sarah the physiotherapist • Jack the physiotherapist assistant • Catering Team • Theatre nurse • Dr Onah Ugochukeh • Jaybeert • Sarah the Outpatient Sister All of the aforementioned and other staff involved including receptionists, domestic and all other ancillary staff could not have done a better job if I paid them a million pounds each. My wife is a retired trained Nurse with over 40 years experience and she was highly impressed with the clinical standard and professionalism and the caring attitude of everybody involved. This was a classic case of the healthcare at its optimum best. As the CEO of the Spire Fylde Coast Hospital Blackpool, you and your Board colleagues should be rightly proud of each and every one of the team that delivered this outstanding patient and family member experience. I would be grateful if this letter of commendation could be shared with all concerned as recognition of their outstanding efforts and delivery. Yours sincerely Patrick M

Dr Alek Nikolic

Cosmetic Doctor, Dermatologist

20/10 I was recommended to Dr Alek by multiple friends, including one who is a doctor herself and trained under him. He came highly, highly recommended and is known as the best in the business — and I can completely understand why. From the moment I walked into the practice, I was warmly greeted by Sam, the practice administrator. She was friendly, welcoming, and made me feel right at home. Thank you, Sam! I’ve seen many aesthetic doctors and practitioners before, and Dr Alek is by far the best I’ve ever experienced. Previously, consultations felt rushed — numbing cream applied, a quick question about what I wanted, and straight into the procedure. With Dr Alek, it was completely different. We began with a thorough consultation where we discussed my concerns, the procedures I was interested in, and everything I’ve previously had done — including where, when, and any medications I’m on. He then did a full facial assessment, looking at proportions, symmetry, and structure. He carefully felt for any existing filler or lumps, explained what they were, and clearly walked me through what we can and can’t do moving forward. Everything was explained in a way that was detailed yet easy to understand. We created a thoughtful plan of action together, and what stood out most was that he never once tried to “sell” me on anything — something I’ve experienced with every other practitioner before. It’s immediately clear that he truly cares about his patients, has an incredible passion for what he does, and an exceptional eye for detail. He really knows his craft. Today we did Botox, and it was genuinely pain-free. He is precise, intentional, and incredibly gentle. As soon as I left, I couldn’t wait to call my husband and tell him how amazing the experience was. I’ve now officially joined my group of friends who cannot recommend Dr Alek highly enough. Thank you, Dr Alek and team!

Mr Andrew P Molloy

Orthopaedic Surgeon

I fell down a couple of stairs and after almost a year of pain, repeat sprains and a long wait list with NHS for further investigation I booked an appointment with Andrew and I was so glad that I did. He listened to my symptoms and booked an MRI the following day. The results confirmed Andrews initial thoughts from review a complete ligament tear on the outer ankle and partial tear on the inner ankle. It was a relief to finally understand what was causing such extreme pain in normal every day activities and I was booked in for ankle reconstruction surgery within a few weeks. I am now almost 6 months on and Andrew has given me my life back. To wake pain free and be able to walk without pain and swelling as well as now being able get back into exercise has been just fantastic. The whole process was explained with professionalism and care and I cannot thank Andrew and the physio enough. Highly recommend anyone who is struggling with pain to book an appointment with Andrew.

Dr. Muna Noori

Obstetrician & Gynaecologist

This was my second pregnancy, and I am incredibly grateful for the care I received from Dr Noori throughout the entire journey. From the start, she took a truly tailored approach, carefully considering my individual health conditions and adapting care accordingly. Appointments were never rushed, every test result was reviewed thoroughly. Her depth of knowledge and calm confidence meant I always felt that everything was under control. I received constant support, reassurance, and clear explanations during both pregnancy and delivery, with every question answered patiently and thoughtfully. This made a huge difference to my confidence and peace of mind. The birth itself was extremely smooth and well guided, with no unnecessary stress. I felt supported at every step, which resulted in a healthy baby, no complications, and no tears. I couldn’t have asked for better care and would wholeheartedly recommend Dr Noori to anyone looking for an exceptional obstetric consultant.

Mr Darmarajah Veeramootoo

General Surgeon

We are incredibly grateful to Dr. Veeramootoo for the exceptional care given to our daughter throughout her gallbladder surgery. From the very first consultation, Dr. Veeramootoo took the time to explain everything clearly, answered all our questions with patience, and made us feel reassured and confident in the treatment plan. The care before the operation was thorough and compassionate, and the surgery itself was handled with the highest level of professionalism and skill. The post-operative care and follow-up were equally excellent — our daughter felt supported, well looked after, and never rushed at any point. It is rare to find a doctor who combines such outstanding medical expertise with genuine kindness and empathy. We cannot thank Dr. Veeramootoo enough for the care, attention, and dedication shown to our daughter and to us as a family. We would highly recommend Dr. Veeramootoo to anyone seeking exceptional surgical care.

Mrs Emma Eaton

Acupuncturist

Emma is not only an exceptional acupuncturist who works her magic with needles, but also someone who instantly puts you at ease. From the moment you step into her room, her loving nature and bright, colourful personality lift your spirit and make you feel truly cared for. Emma doesn’t just treat symptoms — she transforms the whole experience. She helps you sleep deeply through the night, restores your energy, and supports your body in regaining balance. She also gently guides you to release emotional weight and reconnect with yourself. You leave her sessions feeling lighter, clearer, and renewed. She is, without a doubt, one of the best in her field. I wholeheartedly recommend Emma to anyone seeking better sleep, fertility support, improved digestion, or relief from pain anywhere in the body — including the soul. Emma will look after you with genuine care, warmth, and expertise.

London Finsbury Clinic

Cosmetic (Aesthetic) Medicine

I had a wonderful experience at this aesthetic clinic and couldn’t be happier with the results. From the moment I walked in, the clinic felt clean, calm, and very professional. The staff were welcoming, kind, and made me feel completely at ease. The practitioner took time to really listen to what I wanted, explained everything clearly, and never rushed the consultation. I felt genuinely cared for, not upsold or pressured. The treatment itself was smooth and comfortable, and the attention to detail was impressive. The results look incredibly natural: refreshed, not “done.” Exactly what I was hoping for. I also appreciated the aftercare advice and follow-up, which showed a high level of professionalism. I would absolutely recommend this clinic to anyone looking for safe, high-quality aesthetic treatments with a personal touch. I’ll definitely be coming back.

HCA Healthcare UK The Wellington Hospital

Neurology, Orthopaedic Surgery, + 10 more

My visit was entirely satisfactory. The staff were exceptionally friendly at all times and they seem to meet a lot of them. I was getting informed about what was going to happen to me at all times. The menu was amazing and the whole place seem to be extremely efficiently run My only comment of an adverse nature would be that having been shown to a room on my arrival where my wife carefully unpacked all my belongings she she know sooner had left Than. I had to pack them all up again because I was being transferred to another room and then when I came out of the operating theatre before I went home, I had to wait three hours before I managed to get my belongings back again no book to read or iPad slightly frustrating but that was the only hiccup on an excellent visit.

Ms Amanda Leogue

Dental Care Professional

I had a dental hygienist appointment which was fine. However, when it came to booking a further six monthly appointment I was asked to pay £35 in advance! This would be deducted from my bill in six months time. I declined to do this and cancelled my next appointment. I presume that at the next appointment I'd be asked yet again to pay £35 in advance, which basically means that this is just a way of charging a one off payment over and above the actual cost! I have never been asked to pay in advance for any private care, dental or otherwise. I think this is very sharp practice. By all means have a cancellation policy and charge the customer for not attending, but don't just take £35 well in advance! I may have to change my dental practice if this continues.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

This was my second visit to this hospital,and as it was on the 1st visit,I can only add praise on the staff,nurses consultants,seating area with coffee machine,the receptionist was so polite and helpful as well as being friendly and smiling.It was comfortably warm on a cold day,always a nervous person even for an xray.but left the hospital with all the information I needed,and feeling calm and confident on my visit. Must add that Mr Richard Slack is a very approachable person that put me imediately at my ease.and answered all my concerns very confidently,with a very caring side also,I wish I could use those hospital for all my health issues,100%! Thankyou.

Mr Ravi Ray

Orthopaedic Surgeon

I cannot thank Ravi Ray enough. I had my shoulder issue for nearly 30 years, with GPs constantly failing me and not giving me the right investigations to see what's wrong and saw Ravi Ray once, had an MRI and he knew straight away what needed doing and got it done. I'm now almost 8 weeks post op and it's been a real game changer. Just the rehab of building an extremely weak shoulder up now after 30 years of neglect. Ravi is one of if not the nicest, friendliest consultants I've ever seen and the only one who really showed he cared and that he wanted to help. I honestly will never have the words to thank him

The London Clinic

Physiotherapy, Dermatology, + 13 more

had a fantastic experience at The London Clinic. The staff were warm, professional, and incredibly attentive from start to finish. The facilities are spotless and very comfortable, which made the whole process much easier. I underwent a gastroscopy and colonoscopy here, and everything was handled smoothly and with great care. The nursing team were especially kind and reassuring throughout. The London Clinic is exceptionally well‑organised, and the level of patient care is truly outstanding. I would highly recommend it to anyone looking for high‑quality medical treatment in a supportive environment.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

1)I found the signage to the main lifts and to Lyndhurst rooms confusing. There should be signage in the ground floor lift lobby saying which departments are on which floor. I have been complaining about this since 1971. 2)The excellent group portrait of the Royal Free consultants in about 1970 which used to be on the ground floor but has now been removed to the 12th Floor no longer has the key saying who they are. This is a digrace and an insult to the memory of a fine group of men (and about ten women), The key should be found and reinstated immediately.

Sussex Wellman Clinic

Diagnostics & Testing

I can’t recommend David highly enough. I went in feeling 'off' and he was able to confirm that exactly how I was feeling was reflected directly in my blood tests. It was such a relief to have my symptoms validated by the data rather than feeling like it was all in my head. He explained the results clearly and started a treatment plan that has been life-changing. I’m now feeling in great health, with a huge boost in my motivation and overall energy. If you want a doctor who connects the dots and gets real results, David is the one to see.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

I have been privileged to have had the expertise of the wonderful Professor Bernard Prendergast on several occasions over a span of around 15 years now. As always the care is outstanding. He effortlessly puts you at ease and kindly explains everything clearly and professionally. What might seem completely impossible, in his hands is entirely possible. He's proved that in my case. He's exceptional! I'd also like to say thank you for the care and efficiency of all the staff.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

HCA UK at The Shard provides exceptional service in a modern and welcoming environment. The team of professionals demonstrates a genuine commitment to patient care, ensuring every visit is comfortable and informative. The facilities are equipped with the latest technology, making healthcare accessible and efficient. Overall, it's a fantastic choice for anyone seeking quality healthcare with a personal touch. Highly recommended!