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dentalessence - Haywards Heath

Dentistry, Oral & Maxillofacial Surgery

The dental appointment was for my daughter. It was not as pleasant as it usually is. The dentist was quite harsh the way she spoke to my daughter. As the dentist was cleaning her teeth, she hasn't told my daughter what she had to do step by step, like pre warning saying " you might feel a bit of pressure as I clean your teeth" or even pre warn my daughter that it'll be a bit uncomfortable. I was there but didn't say anything because I thought my daughter was coping with the cleaning of her teeth. I haven't heaed the dentist even askes my daughter if she was okey during the whole procedure. It seems that she doesn't care of how my daughter was coping. After we've left the clinic, my daugher burst into tears and she was so shaken from the experience she just had at the dental clinic. She felt scared of the dentist and traumatized by the care that they've given her. It was a horrible feeling to see that my daughter felt so scared becuase of the incident. Yes, maybe, the dentist might hqve been just frank upon reminding the importance of good dental hygiene but there's a more linient approach in doing so when it comes to explaining it to children. We still wanted to continue going to dental essence but we've requested a different dentist for my daughter. She was to traumatized that she doesn't want to see the same dentist anymore.

Mr Christopher Anderson

Urologist

After a very long painful wait for treatment under the NHS, which never got to the stage of a surgery date, I visited Mr Anderson. The relief I gained form the initial consultation, knowing someone could finally help me was beyond huge. Mr Anderson talked though my options and we agreed a timeframe for treatment. Mr Anderson and Janine have both been fantastic. From the first meeting and initial contact with Janine to my hospital stay and surgery. Their care has been exceptional. I was updated with every step of the process very quickly, knew what the next steps would be and kept very clearly in the loop. My experience in hospital was great, I saw Mr Anderson daily. The follow up appointments were conducted timely and I felt very looked after the whole time. To say finding Mr Anderson was life changing for me is not an exaggeration. I recommend Mr Anderson to anyone looking for treatment within his field, he is friendly, down to earth and clearly very experienced within his field.

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

I received a very warm welcome from the receptionist and was seen exactly on my appointment time. Dr. Ratnavel was extremely friendly, engaging, and thorough in his explanation. He immediately identified the issue on my ankles and explained everything clearly and reassuringly and prescribed the right treatment. I also had some concerns about pigmentation on my face and on my tummy, but he reassured that there was nothing to worry about and explained what they were. The whole experience was smooth, quick, and very positive. Dr. Ratnavel has a genuinely welcoming and professional manner, and I left feeling completely at ease. I would highly recommend him to friends and family, and I would not hesitate to see him again in the future. I would also like to thank Professor Michael Rudenko, the allergy consultant, for referring me to Dr. Ratnavel. Overall, a wonderful experience with a fantastic team and environment.

Ms Eleni Mavrides

Obstetrician & Gynaecologist

Dr Eleni delivered my baby by C-section in July 2025 at the Portland Hospital. I am so grateful and fortunate to have had Dr Eleni as my doctor during my pregnancy and for the delivery of my baby. I felt completely safe and confident in her care during the whole process. She is confident, knowledgable, kind and highly skilled. She put me at ease as soon as I met her. The surgery itself went very well. I even felt well enough to leave the hospital the day after, and I think this is due to Dr Eleni's skill. The scar itself is small and tidy and I have received many comments from midwives and nurses on how tidy the scar is. If I was to have another baby, I absolutely would want Dr Eleni to be my doctor again.

Dr. Shahrzad Hadavi

Neurophysiologist

100% and beyond she’s a super STAR!! I had an excellent experience with Dr. Shaz during my nerve conduction test. Although the procedure can be quite painful, she was incredibly professional, empathetic, and clear throughout the entire process. She explained everything in detail and made sure I felt as comfortable as possible. What impressed me the most was her dedication to my case—she went above and beyond to obtain accurate results and assist the specialist in achieving a better diagnosis. I have never encountered a doctor so supportive and attentive during an exam like this. Thanks to her professionalism and compassion, the discomfort was much more manageable. I highly recommend her.

Dr Syed Ahsan

Cardiologist

I was under the care of Dr Syed Ahsan for just over a year, and I cannot recommend him highly enough. He provided exceptional care for my postviral autonomic dysfunction (a condition that is often difficult to get proper care for). He took the time to listen carefully, investigate properly, and tailor a retreatment plan that addressed the root of the problem rather than just the symptoms. Thanks to his expertise and genuinely holistic approach, I am now recovering well. I’m deeply grateful for his care and would not hesitate to recommend him to anyone seeking a doctor who is both knowledgeable and compassionate and who truly goes above and beyond for his patients.

The Capsule Clinic

Gastroenterology

I had an amazing experience at Capsule Clinic. From start to finish, the team was incredibly professional, kind, and efficient. The entire process from the consultation to the tests was smooth and stress-free. I had to swallow a small capsule with a camera, along with a blood test and an MRI scan, and everything was explained clearly so I knew exactly what to expect. Dr Campbell made me feel completely comfortable, and the procedures were done quickly and with great care. I was really impressed by how modern and organized the clinic was, and the results came back faster than I expected. I genuinely felt like I was in the best hands possible.

Mr Christopher Sutton

General Surgeon

My wife and I were well looked after from the moment we entered Woodland hospital. The reception lady was very helpful and pleasant. We had arrived a little early but it wasn’t long before Mr Sutton personally met us in the Waiting Area and escorted us to his Room. It was nice to see Emma, the Nurse I had spoken to previously. I was examined, diagnosed and a plan of action organised very efficiently and all questions we had answered thoroughly and we felt reassured. We actually left the Hospital a couple of minutes after our original appointment time. We were very impressed with the whole experience.

OSD Healthcare

Anaesthetics, Audiology, + 47 more

I had to book a blood test after seeing a consultant and a follow up telephone appointment for the next week. I sat and waited 45 mins for my blood test and then had to go and ask at Reception how much longer I would have to wait. The original Receptionist who booked it had gone home. I was then seen within 10 minutes. Also follow up appointment had been booked as face to face when I specifically said “telephone appointment”. Luckily the consultant remembered he said to book telephone appointment and rang me at the specified time. Two mistakes by the same receptionist. Not good

Mr Saurabh Odak

Orthopaedic Surgeon

Today was the first time in the last couple of years seeing many different healthcare professionals to take this health condition seriously as a wheelchair/crutches user and who relies on her hands than other people with my mobility and my job as a receptionist. I got a clear diagnosis and my options, I didn’t need to push for help. The consultant was very kind and understanding and clear with my options. I felt at ease and happy that I was getting somewhere with my long term issue.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Had a right hip arthroscopy at Harley Street, and the whole experience was incredible. The scans leading up to the operation were immediately available, and surgery was booked at short notice. All the staff were incredibly friendly and made me feel comfortable and at ease about the operation. Post-operation care was brilliant, with physio and medications being arranged quickly, and overnight care being arranged as well. Unbelievably smooth experience

Mr Sanjith Gnanappiragasam

Urologist

I attended for results of biopsies on my bladder. I felt that he had gone to a lot of trouble to obtain them, as the right equipment was not available in outpatients so I had to be admitted for them to be done in theatre. I was relieved to be told that they did not show any signs of cancer. He was very empathetic and understanding of my problems, and has said I can come back to see him anytime, by contacting his secretary for an appointment.

Dr Lukasz Polanski

Obstetrician & Gynaecologist

I had a good experience at my appointment with Dr Lucasz Polanski. He listened to me as I explained about my gynaecological problem and asked me all necessary questions in order to make a diagnosis. He also examined me in company of a female assistant. He proposed a diagnosis and explained the treatment I should follow and how he will monitor the progress and results. I really appreciated that he took the time to answer all my questions.

Central Health London

General Practice (GP), Midwifery, + 4 more

Dr Lord is the absolute best. She is a world renowned Obgyn, she really looks after her patients and cares deeply for the mothers. She's highly competent and trustworthy, for example she will only recommend tests she thinks are necessary, and not adding unnecessary costs. She has a fantastic team of paediatricians, general practice and mental health professionals. A wonderful new facility in London and connected to the London Clinic.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had a gastroscopy at St Joseph's and was extremely nervous due to a bad experience at another hospital some years ago. Dr Czajkowski and team were absolutely amazing, reassuring me and helping to put me at ease as soon as I arrived. I need not have worried as the procedure was carried out so professionally with minimal discomfort. I won't hesitate to recommend St Joseph's to anyone I know needing that procedure, or similar.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

Everyone was friendly and the place clean but one of the receptions in radiology was very load speak so you heard all her conversations and calls clear as day. You are asked to to arrive 15 minutes prior to your appointment but I did have to do anything just wait long as I didn’t get in on time and I can only guess they ran late as two people arrived after and went in before me.