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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

Mr Tony Chalhoub

Obstetrician & Gynaecologist

I am so incredibly grateful to Mr Chalhoub and feel so fortunate to have recently been under his expert care. I only wish I had found him sooner. I had been struggling for over a year with symptoms and saw consultants locally, both NHS and privately. These consultations only served to make me more anxious as I was given conflicting advice, ultimately I was told my only option was to risk leaving things or have open surgery which they said was complicated due to my previous history. I was so worried and couldn’t decide what to do for the best. Then, after much research and reading many reviews, I found Mr Chalhoub in London and one phone call to Sarah, his amazing practice manager, changed everything. Sarah genuinely listened to me and after talking to her I felt encouraged to have a consultation with Tony. That consultation was incredible, for the first time in over a year I felt confidence and optimism. Tony listened to me very carefully, explained my options very clearly and within a few weeks I had had a total (minimally invasive) hysterectomy and felt fantastic. I can honestly say my recovery was remarkable - I felt completely like myself again so quickly and had to deliberately stop myself from doing too much as I felt so good. Not only is Tony is an exceptionally talented surgeon (I only have two tiny marks as evidence of the surgery!) he is also so kind, understanding and caring. I can genuinely say that from that very first phone call with Sarah, through surgery and the follow up calls, I have felt truly and comprehensively cared for and know I have been in the most expert of hands. I simply can’t recommend Mr Chalhoub and his team highly enough, my family and I will always be truly grateful.

Mr Daniel Dowen

Orthopaedic Surgeon

On admission to Sunderland Royal Hospital in February 2025 I was placed in the care of Mr. Dowen. I was in very severe pain in my right leg after a fall at home in November 2024. Despite earlier hospitalisation I had had 16 weeks without any alleviation of the pain. The care I received from Mr Dowen and his whole team was second to none. I couldn’t have been in better hands. Within a very few days Mr Dowen carried out a very complex operation which was followed by 48 hours in Intensive Care and I was soon totally without pain. The bedside manners of Mr Dowen and his team were excellent. All procedures were explained to me before they were carried out. Although they were all busy people they made me feel that they had all the time in the world for me. The aftercare I received on discharge was just as good with several outpatient visits arranged, mainly with Mr Dowen himself, so that he could keep tabs on my progress. I honestly don’t think I could have had any better care and will always be very grateful for the treatment I received.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

My first appointment with Dr James Thing went very well though I had to phone the clinic to say that I would be late for my appointment since the taxi broke down on the way. I arrived at the clinic with my husband 15 minutes late, but I was seen by Dr Thing without further delay. He told us that there was a patient who was on hour late on that day perhaps due to the cold weather. Dr Thing checked my medical details, my knee conditions in both legs, examined my knees carefully before looking them closely on the screen. I had bilateral Ostenil Plus Knee injections while the doctor was guided by Ultrasound Scan to insert the needles into the exact area of my knees. I had a little sensation when the needles were inserted but it was done in a gentle manner that I was feeling alright throughout the time of insertion. The whole procedure went smoothly and the doctor said he would see me in a year's time. In the meantime I was to take it easy and rest well for my knees to heal and he would write me an email in three weeks' time to see how I was doing.

᠎ Matt Frost

Audiologist

I am in my sixties and have had increasingly bad hearing loss over the past twenty years, impairing everyday interactions but also my appreciation of, and ability to play, music. Guitar has been an integral part of my life since I was 12 and my inability to hear pitch, intonation, harmony and to play with other musicians had not been overcome despite purchasing expensive Phonak digital hearing aids from a well-known high street retailer. I have had two appointments with Matt Frost at Harley Hearing and will have at least one more. Matt took a full history of my issues, explained clearly the physical causes of my hearing difficulties along with a detailed description of how it might be addressed. His desire to listen, to understand the nature of my hearing loss and its profound effects upon my life, allied to his incredible enthusiasm, made me feel hope for the first time in a decade. I feel so lucky to have found him!

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Attended for a blood test. I’ve had multiple bad experiences with blood tests over the years. This is primarily because I have very small and narrow veins which disappear with the touch of a needle..☹️ I find the whole experience extremely painful and distressing … I explained all of this to Debbie, the wonderful and kind nurse who attended me. She was brilliant! Totally put me at ease and was incredibly supportive and gentle. I was definitely a challenge for her as my veins were completely uncooperative per usual. But she took her time and used the smallest needle possible to minimise any discomfort. She succeeded in the end and managed to get enough blood for a full blood count!! Miraculous! I am so very grateful to Debbie for turning a potentially very upsetting and negative experience into a positive outcome. She has helped me to regain a little more confidence in having my blood taken again. Thank you Debbie! 😊

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I had an initial consultation for varicose vein treatment (following a flyer in the post) and following further investigations/diagnosis I went ahead and had an operation. The whole experience from beginning to end was first class. Everything was fully explained to me and all my questions were answered before deciding on the most appropriate treatment. The operation (under local anaesthetic) went well with a nurse talking to me all the time and explaining everything which was happening as as well as distracting me! My recovery went as planned - and as explained - and a follow up visit to see the consultant was very reassuring. All in all I was very pleased with everything and would not hesitate in recommending Shepton Mallet Hospital.

Mr David Bell

Neurosurgeon

Mr. Bell performed a micro discectomy after I had suffered chronic pain for a significant time. At a consultation prior to the procedure, he gave a clear and helpful explanation of what would happen and how I was likely to feel post op. Due to the nature of the procedure, I was pain free almost immediately. I would not hesitate to recommend Mr. Bell, whose professionalism and obvious experience inspires confidence. He is also friendly and approachable and genuinely interested in his patients. The care I received at HCA London Bridge Hospital was also second to none.

Newmedica Leeds

Ophthalmology

This was my 2 nd cataract op with Mr Kamran Khan at Newmedica Leeds. I was very happy with my treatment with everyone especially Wr Kamran Khan who I can’t recommend enough, he was friendly, assuring and also the lovely nurse who looked after me after my op. Sorry I can’t remember her name but she was so caring. Anyone going for a cararact op this place is brilliant and everyone I came in contact with both times I was there I feel I couldn’t have had better. Someone calls you the following day to check that you are okay so everything perfect. Thank you all.

Dr Panicos Shangaris

Obstetrician & Gynaecologist

Dr Panicos Shangaris has been exceptional throughout my pregnancy and delivery. He is highly professional, extremely competent, and at the same time warm, friendly, and reassuring. He always took the time to explain everything clearly and made me feel confident and well cared for at every stage. He was also very responsive from our first contact and throughout my care, ensuring that reports, answers to questions, and any concerns were addressed promptly. I am truly grateful for his support and would not hesitate to recommend him to others.

Deben Private GP Services

General Practice (GP)

I am very happy with my first experience at the Practice today. Everyone was relaxed and friendly. It was so reassuring to be certain I was seeing an actual medically qualified person (uncertain in todays NHS) whose judgement therefore I felt I could trust. Dr Ridout was very understanding and approachable - an attentive listener, carried out an objective examination and was happy to discuss it together with why she was suggesting the proposed treatment plan. I would definitely recommend this Practice.

London Skin Clinic

Cosmetic (Aesthetic) Medicine, Dermatology

Hugest thanks to Dr Onur Gilleard for removing the cyst like lump on my face - he is an incredible highly skilled Plastic surgeon - the procedure was pain free, very quick and I couldn't believe how neat and small the incision and stitches were which are healing beautifully. It was only a week ago however I have absolutely no doubt that there will be minimal scarring due to his expertise. Dr Gilleard and the nurse were incredibly kind and caring and totally put me at ease. Would totally recommend to anyone.

Mr Shobhit Verma

Orthopaedic Surgeon, Paediatric Surgeon

Absolutely Outstanding” Mr Verma and his amazing secretary, went above and beyond to care for my son. Having been to A&E on a few occasions with multiple knee injuries due to football and consultants not being able to identify the underlining reasons we sought private help. Mr Verma was really thorough diagnosing the problem, explaining the treatment and he was available to talk too throughout the whole process. We would highly recommend him. He is extremely knowledgeable, and he cares.

GenesisCare Surrey

Oncology

All the staff at GenesisCare Guildford could not have made me feel more welcome and at ease with the treatment I was due to receive. Each staff member is professional and ensured I was fully comfortable with what was about to start. I would highly recommend GenesisCare Guildford as they have exceeded all expectations of what I thought was going to be very traumatic and upsetting experience. I can’t thank them enough and will be forever grateful for all they have done

Dr Georgina Standen

General Practitioner

Wanting to seek expert advice and help in understanding menopause, along with the confusing emotions and feelings that come with it. I made the right decision in contacting Dr Georgina Standen at Sirona Health. She was professional, knowledgeable, and incredibly understanding, providing exactly the reassurance and guidance I needed. I would highly recommend her to anyone in a similar position. Thank You. Sam M.

Dr Deepak Parasuraman

Paediatrician

Dr Parasuraman was very kind and considerate. He gave due time and attention to all my concerns and made sure he addressed all problem areas one by one in depth. He was very friendly towards my son and engaged in a lovely discussion with him. I'm very happy with his approach towards my concerns and the help he provided with diagnosis.