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Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

I actually did not get to use the facilities in the private wing of Charing Cross Hospital, as I was seen in neurophysiology on level three of the NHS departments. The only time I had to go up to the 15th floor was to get two forms, stamped and provide my pre-authorisation number that meant getting in a crowded lift and riding up to the 15th floor, which took a very long time as the lift stopped on nearly every floor. Then I had to go back down to level three for tests. It was actually quite stressful for someone with my health conditions to do this, and to be expected to do this administration as the patient!. The waiting area in the NHS department was not relaxing, it was very hot, no natural light was had limited/poor ventilation and the receptionist was quite rude. The medical staff were more polite. When I pay for private healthcare, I prefer to stay in the private department than in the crowded NHS areas. I gather on this occasion the tests were not available in the private wing, but perhaps another hospital where the consultant worked would’ve been able to accommodate. I was not informed that the tests would be in the NHS department.

Mr Ankur Barua

Ophthalmologist

I went to see Mr Barua for a laser eye surgery. I had been to see two other more well-known providers for consultations but this was the only consultation where I actually got to meet my surgeon and ask him questions directly. At my consultation Mr Barua was very thorough and knowledgeable and carefully explained all my options, as well as the pros and cons of each. I needed more time to decide whether to go ahead with surgery and Mr Barua was happy to let me take the time I needed, there was no hard sell or push to book in and he also offered me another consultation if I felt I needed it. His secretary Kate was also very helpful when I did have further questions and was happy to talk over various aspects of the procedure when I called back. I had my surgery done about 6 weeks later and I felt very safe in Mr Barua's hands and his team were great. The follow ups have been easy to schedule in and again the team have been very thorough. The healing and recovery have gone well without any issues and I am very glad I opted to have Mr Barua perform my surgery.

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

Kernow Psychiatry

Psychiatry

After many months of difficulties prompted by the sudden loss of my husband, I can finally see a light at the end of the tunnel. Communication with Kernow Psychiatry has been very responsive and I booked an initial appointment to discuss my mental health difficulties. Dr Reid welcomed me into a comfortable room at the wellness hub, she immediately put me at ease and took care make sure I was settled and ready to start. After the hour, Dr Reid summarised what she saw as the key priorities to getting me back on an even keel, suggesting a clear approach to addressing my intersecting issues. I am looking forward to my follow up appointment and the start of my recovery treatment plan. I only wish I’d followed my instincts sooner and booked in months ago.

Equilibria Health

Psychology, Psychotherapy

I had the pleasure of working with Andrea for quite a long time after having a car accident. She took time to get to know me and what items I really wanted to work on. Each week we found ways that worked for me to express my self and through this she was able to give me amazing direction and grounding techniques to really help my anxiety in the car. I have not only used what we have learned together on the car but have pulled it into my everyday life. I feel lighter and happier. This was life changing for me and I’m so glad we were out together. I would highly recommend Andrea if you are looking for an understanding, empathetic and patient professional who is committed to helping you.

Manchester Private Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 2 more

See CT scans here: johnjoesmith73.wixsite.com/portfolio of displaced chin implant by Manchester Private Hospital. It’s underneath my chin, lopsided, on top of any tissue, not even near my chin bone, and they refute 2nd opinions I’ve had that there’s anything wrong with this. They also promised me a referral for a CT scan for months but keep deferring. So I’ve had to arrange these scans myself to get proof needed. Made a formal complaint and didn’t even get a written response. Independent adjudication (ISCAS) next then Small Claims. They will not take responsibility for negligence/errors so beware! Please pass on so people are aware - as this needs to be made public

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

My operation was 3.5 months ago, my check up appointment was supposed to be 4-6 weeks after. This got postponed 4/5 times due to apparent emergency surgery that was known a week in advance each time. I rang and spoke to the surgeons secretary when it was postponed again and I couldnt make the new date due to work, it kept getting postponed and explained I was having problems ( wound opening multiple times and infection ) I was told to leave work, I explained i couldn't due to my job and working away on that date over two weeks, she said we'll if you don't want the new date then don't have it. She was very rude and tone was awful.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

My overall experience at the clinic was exceptional. When I first booked my appointment it was scheduled for a week later, but I asked whether there might be any cancellations before then. The team were incredibly helpful and thoughtful — they called me back and arranged for me to be seen the very same day. From start to finish, the service was efficient, compassionate, and reassuring. At what was a very anxious time for me, everyone I dealt with was kind, responsive, and professional. I felt genuinely cared for and supported throughout my visit, and I am extremely grateful for the outstanding care I received.

Loughview Health

General Practice (GP)

After not getting an appointment with our GP I decided to book an appointment late on in the afternoon when I became concerned with my child. I was able to book online with ease and had the appointment for 35 minutes later. The staff were welcoming and it wasn’t long in the waiting room before we were seen. Fiona made my child and myself feel at ease and did a thorough check. She even offered a follow up MOT check the next day which left me very reassured. This is the third time I’ve used the clinic and would recommend to anyone needing piece of mind when they can’t access their own GP unfortunately..

Dr. Husain Asgerally

Paediatrician

Per my last positive review after seeing Dr Asgerally - again highly recommend for pediatrics consultation. Friendly, and highly knowledgeable. Dr Asgerally was great with my 7 yr old son, taking time to explain clearly, and listening to any feedback/questions we all had. Refreshing to see so much interaction with the child to understand the symptoms fully. Thanks Dr Asgerally!

Mr Ricardo Arroyo Dans

Psychotherapist

This is my first experience doing therapy so I was not sure what to expect but I have really benefited from working with Ricardo. He creates a warm, open environment where I feel safe to discuss and work through whatever I need. I have made enormous progress in dealing with issues around my identity, confidence and anxiety in the 8 or so months we have been working together.

Ms Dalia Elfadl

Breast Surgeon

I had my consultation with Ms Dalia Elfadl on 16th January 2026. She explained all the protocols for my surgery thoroughly and professionally, clearly outlining both the pros and cons. She is very professional and polite in her duties, and her calm approach builds my confidence each time I see her for a consultation. I am really looking forward to my surgery with her.

Professor Adam Fox OBE

Paediatrician

We have had a lot of appointments with Professor Fox and his team for my daughter and we could not be happier with the incredible service they provide. I highly recommend them to anyone seeking advice, diagnosis and treatment for their child's allergies. The 6 months that we have been under Professor Fox's care have been nothing short of life-changing.

Mr Rajeev Advani

ENT Surgeon

Had a septorhinoplasty procedure at Royal Preston Hospital. I was apprehensive about the operation, but Mr Advani explained everything thoroughly to help ease my concerns. I am now at recovery stage, and pleased with the outcome following my first follow up appointment.

Professor Rakesh Heer

Urologist

Prof Heer is clearly best-in-class. In the space of 6 months, he diagnosed & resolved (via prostatectomy) my cancer and got me back to full health. He has a very reassuring manner and has been extremely supportive.

Prof. Ben Miranda

Plastic Surgeon

Dr Ben Miranda did a fantastic job and I am so happy with my new, much smaller breasts. They have changed my life! The care that I received at The Spire Hospital was also excellent. Thanks to everyone.