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Spencer Private Hospital Canterbury

Pain Management, General Surgery, + 6 more

Interpersonal communication with the Dr felt tense, dismissive and confusing. asking me if I’m prepared for examination and that it was sent in a letter 3 months ago which when looking at the wording says “potential examination at next visit” with no instructions on preparing or what the examination entails, I still don’t really know what he meant because it was then dismissed that he won’t do it then but I’m u sure on how I was meant to be prepared beyond being there in person, the conversation made me flustered and if he’d just started that conversation saying he’d like to do the examination rather than talking about the 3 month old letter and me feeling like I’d missed something because he couldn’t tell me the date of the letter beyond it was send to my email there and then so it felt like a pointless and wasteful conversation because the letter was just stating it rather than necessary preparation information. It felt like a waste of time and the last time I saw him he was very dismissive of me telling him wider symptoms that feel related to why I was there it was very undermining and made me feel stupid for saying things that could actually be related to the main symptoms and relevant for him to know. I’m unsure if his attitude was dismissive because it was relating to women’s health issues but as someone working with women’s health patients it’s a common experience unfortunately. A note to add, I believe my first meeting with him probably wasn’t helped by the fact I was 10 minutes late despite parking up with plenty time however Canterbury hospital is so big and with no directions I got very lost finding the right area and I had to ask 2 members of staff to find it, now knowing it’s simple and more direction information in advance could have avoided this. Overall not a great experience.

Kingsbridge North West Hospital

Audiology, Breast Surgery, + 29 more

If I had had my post procedure check with the Consultant who did the procedure at Kingsbridge and not at Specsavers, who referred me. I would not have had to make the recent appointment. I would have been able to ask the questions and get answers that Specsavers were not able to reassure me about. My recent appointment with Mr. Spence did exactly that. I explained my concerns about my after procedure experience and he was able to explain in detail and reassure me. Had my 6 weeks post procedure appointment be been with my consultant at Kingsbridge I would have been able to have my concerns answered then and would not have gone through weeks of worry, 2 visits to Specsavers (one which I was charged £25 for a full eye health check which I did not need) The reason I booked the last appointment at Kingsbridge was because I had concerns and was getting no answers. I therefore feel it is important that the post procedure check should be with the consultant who carried out the procedure, so that any worries or concerns can be addressed.

LycaHealth Canary Wharf

Breast Surgery, Audiology, + 31 more

I had an outstanding experience at LycaHealth – Canary Wharf. From the moment I arrived, the clinic’s calm, spotless and welcoming environment immediately put me at ease. Every member of staff I met was warm, professional and genuinely attentive, creating a reassuring sense of care throughout my visit. I was particularly impressed by Mr Tan Arulampalam services. Mr Arulampalam took the time to listen carefully, explain everything clearly and ensure that my treatment was tailored to my individual needs. His professionalism and empathy made me feel completely confident and supported. It’s clear that LycaHealth places great importance on patient comfort and maintaining the very highest standards of care. I wouldn’t hesitate to recommend Mr Tan Arulampalam and the team at LycaHealth – Canary Wharf to anyone seeking exceptional medical care and a truly patient-focused experience.

Great Western Hospitals Private Healthcare

Rheumatology, Breast Surgery, + 16 more

After suffering from reflux, pain when trying to eat food, constant indigestion after every meal.I am pleased to be udergoing investigative procedures to give me a better quality of life. In my case I have been taking a ppi medication incorrectly, and have never had a review in over 12 years, I did not realise the medication should not be taken with other medications or that you should not take it with food or drink. Currently after initially being diagnosed with Barrets ,I now take my ppi an hour either side of eating/ drinking and have changed to a strct Barrets /Gerd sufferer diet and have found 90 per cent of my symptoms have dissappeared. Looking forward to my next investigative procedure. Many thanks to the consultant and his team.

Mr Tony Chalhoub

Obstetrician & Gynaecologist

I had an absolutely wonderful experience with Mr Tony Chalhoub. He was extremely well-informed and always took the time to explain everything in detail, ensuring I had all the information I could possibly need and was very reassuring every step of the way. What stood out most was how genuinely he listened to make my concerns feel heard and cared for, which is something I’ve rarely experienced with doctors. Aftercare has also been excellent. He is not only a highly skilled surgeon but also a kind, compassionate, and caring person. I truly haven’t had such a positive and reassuring experience with any doctor before, and I’m deeply grateful for the care I received.

Dr. Catherine O'Neill

General Practitioner

Extremely impressed with the speed of getting an appointment and the politeness and efficiency of the office manger and team in all communications. Dr O’Neill was extremely pleasant, and helpful. She asked appropriate questions and also listened attentively, giving me reassurance. She explained comprehensively her thoughts and considerations whilst outlining clearly and concisely next steps. I received the outline of the notes and a letter for a referral within less than a week. Without doubt one of the best consultations I have had.

Dr Alex Everitt

Neurologist

I attended the consultation with my wife who is suffering from memory problems. Dr Everitt carefully listened to us asking about her experiences and after an initial appraisal suggested a scan which was quickly organised. He wrote a very detailed report with recommendation for treatment which my wife is now following in consultation with her GP. I have no hesitation in recommending Dr Everitt.

Albion Dental : Brighton

Dentistry

I am terrified of going to the Dentist,it goes back to the School Dentist but when I walk in there are two smiling girls to welcome you,while in the waiting room there is a radio on quite low but it helps to take your mind off your appointment, then you are greeted by the Dentist himself and the young girl helping,I'm still nervous but I am soon put at ease by them, and I come out smiling.

Spire Murrayfield Hospital Wirral

Breast Surgery, Cardiology, + 16 more

On arrival at Murryfield you are greated by a friendly receptionist who guides you through the checkin procedure and then on my visit even went as far to get two cups of hot chocolate from the drinks machine while I completed the electronic checking in forms. Waiting area very clean and comfotable temperature unlike some waiting rooms that are devoid of any heating.

Spire Regency Hospital Macclesfield

Breast Surgery, General Surgery, + 17 more

From start to finish My experiance at Spire Regency hospital Macclesfield was excellent all Staff were brilliant very helpful Before during and afterwards I was offered an overnight stay as I live on my own which made it possible for my procedure to happen all the appointments I had were on time no waiting couldn’t ask for anything more no problem’s whatsoever

Mr James Childs

Orthopaedic Surgeon

Mr Childs was very thorough in dealing with my knee pain. He identified the problem quickly which led to good advice on how to manage it with no unnecessary surgery. I found his professional, caring and approachable manner excellent which has given me confidence in moving forward. I wouldn’t hesitate in seeing him again if needed.

Miss Sally-Anne Phillips

Orthopaedic Surgeon

Miss Phillips was very pleasant and easy to communicate with. She was well prepared for my appointment and explained my condition in a manner that I fully understood She gave my treatment options and the time to consider and a route to come back to her if required. Overall very satisfied with consultation.

Mr John Brookes

Ophthalmologist

My experience with Mr. John Brookes was very positive. He was professional, attentive, and thorough in both his questioning and feedback throughout the consultation. He offered a broader and more comprehensive perspective on my diagnosis—one that I had not received from previous ophthalmologists.

Dr Sibu Varghese

Gastroenterologist

Dr Varghese has a professional but friendly approach. I felt completely at ease with the procedure which he explained in full. I have had a colonoscopy before but this was a far better experience. After the procedure Dr Varghese explained the findings in understandable terms.

Pride In Health

Psychology

I’m a FTM 18 year old who recently signed up to pride in health this year, and it was amazing. I felt like I was really being seen and that I didn’t have to prove my “transness” everything was simple to follow and the price was more than worth it compared to NHS wait times.

Mr Lee Shimwell

Physiotherapist

Lee looked into my Achilles issue and clearly gave instructions, advice and guidance in how I can understand the issue, tailor my training and develop whilst looking to fix this in going issue. Highly informative and very honest - spot on!