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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

The Stevenage Counselling Clinic

Psychology

Before I met Glenda I was at a very low point in my life. I was experiencing an incredible amount of stress and anxiety following a breakdown in my relationship. I found it very hard to function at a level to which I was used to. I have always been high energy and needed to be for my work. Glenda instantly put me at ease, she was always very patient and explained in great detail why I was feeling why I was. Glenda is highly professional and never once did I feel patronised or judged. She spoke to me with respect and encouraged me to learn more about my situation through reading, podcasts, audiobooks etc which really helped me along the way. Some days I would arrive at our therapy session without knowing what I was going to discuss but Glenda creates a safe environment which allows you to open up and share your thoughts and feelings. Glenda is an incredible psychodynamic therapist and has been highly influential in my life and I will be forever grateful for her knowledge, her patience and her kindness. Thank you for everything.

Prof. Ben Miranda

Plastic Surgeon

Making the decision to have a consultation with Professor Miranda in 2025 has changed my life. Professor Miranda performed my breast reduction in January 2026. I can honestly say this is the best decision i have ever made. Professor Miranda is an incredibly talented surgeon, the result of my surgery is nothing short of miraculous. From our first meeting Professor Miranda has been thorough in explaining the process and answering my questions, he is very dedicated to his patients and is a highly professional man. I start 2026 a new woman thanks to Professor Miranda, happier, more confident and without the pain and discomfort of large breasts. I would recommend Professor Miranda in a heart beat to anyone thinking of having this procedure, he is truly a remarkable plastic surgeon. Thank you Professor, I love my new shape more than i can put into words, you have honestly changed my life immeasurably and I am so grateful to you.

North Wales Eye Specialist Centre

Ophthalmology

I arrived circa 15min before my appointment time as requested and was greeted courteously by the reception staff before being lead to an examination room to undergo a basic check of my eyesight and health check/questionnaire. On retuning to the waiting area I was almost immediately greeted by Mr Bhargava. The consolation was just 5min after the appointment time, which is excellent. The consultation was thorough and very professional, Mr Bhargava has a very good manner and following questioning and examination explained all the parameters relevant to my condition. Mr Bhargava then went on to detail treatment and advice in a concise but detailed way covering all aspects very well. I left feeling that the visit was well worthwhile and that I had been treated well in all aspects of the consolation. I would have no hesitation in recommending Mr Bhargava to friends and colleagues.

Mr James Smith

Orthopaedic Surgeon

I cannot praise the team at Chaucer Hospital highly enough following my recent right knee surgery. From the very start, the administrative staff made the admission process seamless and stress-free. My surgeon and anaesthetist were world-class, providing not only technical excellence but also the reassurance I needed heading into the procedure. Once on the ward, the care was exemplary; the ward doctors and nurses were attentive, professional, and genuinely kind. I must also give a special mention to the kitchen staff, as the foods were excellent—the quality and variety of the meals far exceeded my expectations for hospital dining. It was a truly holistic care experience where every department worked in perfect harmony, and I felt valued and well-cared for every step of the way.

Mr Mfazo Hove

Ophthalmologist

I had an absolutely amazing experience with Mr Hove at Blue Fin Vision. From start to finish, everything was handled with the highest level of professionalism and care. Really happy my naevus is gone. I got my confidence back instantly 🙌 The clinic itself is spotless, modern, and very calming, which immediately put me at ease. Mr Hove was incredibly kind, reassuring, and thorough, he explained everything clearly and made sure I felt comfortable and confident throughout the entire process. I genuinely felt listened to and cared for, and the whole experience exceeded my expectations. I couldn’t be happier with the treatment and the overall service. I would highly recommend Mr Hove and Blue Fin Vision to anyone considering treatment truly outstanding care.

Dr. Lorraine Kemp

General Practitioner

Dr kemp is a compassionate kind and approachable menopause Doctor she helped me especially with my Neurodiverse links to the issues I’ve had with para menopause and took a lot of time to prescribe the right of license drug to help balance my hormones that seem to be out of whack with ADHD my skin, hair mood and sleep and libido of all improved since her prescription and I can’t thank her enough. I had no idea that some of the symptoms I had were related to per menopause and I had no idea the ADHD and para menopause could be such dynamite 2gether but I now feel this is resolved thanks to Dr Kemp. Can’t recommend her highly enough.

Dr Hisam Siddiqi

Haematologist

Dr Siddiqi supported our family through one of the most difficult and uncertain times in our lives while we were seeking clarity about my mother’s diagnosis. He was compassionate, clear, and thorough in explaining all options, ensuring we always had a clear plan in place. He was consistently responsive to our questions and went above and beyond to secure the best possible treatment and management plan. Most importantly, my mother feels completely reassured in his care. She could not be in better hands. We would highly recommend Dr Siddiqi to anyone seeking exceptional, compassionate medical care.

Newmedica Newcastle

Ophthalmology

Lucy Clarke was recommended to me after a failed diagnosis and plastic surgery to my accident related damaged left eye lid. Lucy diagnosed the damage was to a muscle in the eyelid and her and her team carried out the surgery to correct this. Lucy and her team were so understanding and caring throughout the whole procedure and I was returning home within 2 hours of my appointment. I cannot thank Lucy enough for everything she did for me and once my healing is complete I will have the confidence and self esteem to enjoy my life again. Thank you to everyone at NEWMEDICA XX

The Princess Grace Hospital Outpatients

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

Pretty straightforward experience overall. The receptionist on the first floor (the Somali lady wearing a hijab) was extremely kind and helpful. My phone was about to die and I asked if there was any chance of a charger- she went out of her way to help me, which I really appreciated. It’s the small things like that which leave a lasting impression, and that’s exactly why I wanted to leave this review. The only small suggestion I’d make is having oat milk available at the coffee machine for those who don’t have dairy, it would be a thoughtful and considerate touch.

Miss Lucy Satherley

General Surgeon

My recent visit to see Miss Satherley was excellent. Her professional yet warm manner put me at ease and her explanations were informative and clear. It was an incredibly busy clinic but this did not impact on the excellent care I received. Miss Satherley’s team were kind, helpful and clearly respectful of each other. Their teamwork shone through and the leadership by Miss Satherley was admirable. Thank you for looking after me so well, in what was a nerve wracking clinic visit.

Ms Christina Kourie

Audiologist

For several years now Christina Kourie at the King's Road Pindrop clinic has cared for me and my hearing aid needs, and more recently for my wife too. Throughout this time I have been immensely impressed by her knowledge and professionalism, matched by outstanding client care and sensitivity. She comes with my strongest recommendation. Equally, I strongly commend the consistently friendly and exceptionally efficient support provided by Georgia at the front desk

Mr Ashok Mohanty

Obstetrician & Gynaecologist

My experience was excellent. Everything was explained to me clearly. The operation was carried out and I have had a follow up call for after care. Staff in the hospital were professional and Friendly. Follow up consultation and appointment are being arranged. Everything flowed well on the day of the operation, I was kept informed at all stages. Pre operation I was taken through the process and all steps clearly laid out.

Darcy Healthcare

Diagnostic Pathway – Cardiac, Diagnostics & Testing, + 4 more

I was happy about the appointment and MRI.But approaching for the report,it is too difficult.I tried to contact via the phone around 8 times but no answer.In the evening I managed to speak to someone.I sent all the requirements by email to get reports but I haven’t received the reports until Wednesday morning. Wednesday midday tried again but still same ,no one answering the phone..still waiting for the response.

Precision Vision London

Ophthalmology, Optometry

The lady i initially spoke to was very helpful, she worked out what I may be suitable for and did not pressure me at all. Instead of just trying to book me in for a consultation, she took the time to understand my situation and what I was looking for. The clinic is high end , as a lot of high tech equipment and the staff are very friendly.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Friendly welcome and was seen immediately, despite being early. I was in and out 5 minutes after my appointment time. Nurses were lovely and Mr Foley was compassionate and efficient as always and has booked me scan and op within a couple of weeks. Thanks also to Vicky, his efficient and friendly PA.