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Ruislip Ear Care

Audiology, Ear Care

Great service. Quick and efficient. The website doesn’t work that well on mobile but I was able to use the WhatsApp method and that was fine. Weirdly that prompted a call whereas by initiating communication via WhatsApp it was odd to get a call. I was struggling to hear clearly which is why I sent the WhatsApp. I’d imagine that I’m not unique in this 🤪. Not a complaint. Just worth noting. One other idea: has anyone asked to be able to watch what is being done on a screen? I personally would have enjoyed being able to do this. Don’t judge me!!! But if you made that available and publicised it, I reckon it could be a differentiator. Thanks for an efficient and thorough service x

Mr Rohit Jolly

Ophthalmologist

As a cameraman that relies on driving for my job , it was crucial that I had my cataracts procedure performed at the earliest opportunity! It wasn’t straightforward because I had previously had laser eye surgery and an infection on one of my eyes that left a scar, so Rohit and his team had a challenging task having to work with that and having to do the refractive procedure ! Not only did he and his team fit me in promptly , the whole experience was stress free and I felt relaxed and comfortable throughout , they did everything they could to help! The end result is incredible and I am so overjoyed and can now return to work and drive! I highly recommend Mr Jolly and his wonderful team’

Mr Azhar Din

Orthopaedic Surgeon

Mr Din performed high tibial osteotomy surgery on my right leg earlier this year. Following recovery from the surgery and rehabilitation via physiotherapy, the surgery has been a success and eliminated knee pain that I had suffered for many years. Mr Din is very thorough and takes the time to explain all information relating to the problem, causes, treatment, surgery, recovery and expected outcomes in a manner that is clear and understandable. He ensured that I had all the knowledge I needed to make an informed decision on the type of surgery that would provide the best result for my condition.

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

My visit for my hip operation was very calming, no stress involved as it was an operation. The nursing staff (Liam) was very helpful with information about my procedure timetable. After my operation I was looked after by 2 further nurses (Jan & Yvonne). They looked after my pain medication during the.night as well as the rest of my needs. Couldn’t have asked for better support, many thanks to them. The physio was round the next morning with crutches so I could walk and instructions on what I could and couldn’t do. Again very supportive which put me at ease.

Mr Cristian Nita

Orthopaedic Surgeon

Mr Nita explained the pros and cons of knee replacement surgery to me very clearly and honestly. So I understood what to expect in terms of the level of pain to be expected particularly in the first 2 weeks, but more importantly that after the operation, a good recovery is down to me doing the recommended exercises regularly. Because of his knowledge and experience he inspired confidence in me to proceed. Eight days in, I am very hopeful taking all this on board that the operation will make a massive positive impact on my quality of life.

Mr Stephen Lake

General Surgeon

Mr Lake is an excellent communicator and explained everything to me , every step of the way when I had my procedure. Knowing exactly what to expect helped me greatly. Mr lake has a really friendly manner and was happy to answer all the questions I had , before and after the procedure when he talked to me about the results. Mr Lake is extremely professional and confident which I turn makes you feel fully confident and comfortable . I would highly recommend Mr Lake to family and friends for his professional services.

Spire Hull & East Riding Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 16 more

The Spire has excellent facilities (car parking, waiting area, consulting rooms etc) and the reception staff are very attentive and helpful. The “formal check in” using an iPad is an unnecessary hurdle for patients to negotiate. The earlier system of just checking in with the receptionist was much better. My appointment with Dr. Balerdi was on time and a very useful session. Re. Dr. Balerdi himself, my very postive comments are in an earlier section.

Mr Michael Mokawem

Orthopaedic Surgeon

It is always a pleasure to see Mr Mokawem. It has been my experience that his appointments usually run late, which is a little annoying. However, I feel terrible in criticising him in this regard as I know it occurs largely because he is so committed to give his patients all the time necessary to provide the explanations reassurances and advice that they are seeking. He has a wonderful "bedside" manner and is in my opinion the consummate professional.

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

Overall my first appointment at Spire Lea hospital was a satisfactory experience. At the reception I was quickly registered as an insurance patient. The waiting time was not very long. The duration of the appointment was long enough to cover all my questions, explain my problem and get a gynaecology examination by the doctor with help of a female assistant. The doctor explained to me a treatment to follow to alleviate my symptoms.

Mr Hersh Deo

Orthopaedic Surgeon

Initial consultation explained that I would require a half knee replacement, the operation was carried out successfully with only one night in hospital, I was able to walk without crutches after 2 weeks. Now six weeks later I am using an exercise bike as recommended by physio with continued improvement. I fully recommend Mr Hersh Deo who l have found to be an excellent surgeon and has been professional throughout my knee surgery.

Mr Peter Domos

Orthopaedic Surgeon

I had an excellent experience with Dr Domas. He was incredibly professional, knowledgeable and patient throughout the consultation. What stood out most was that he didn’t push for any treatment, he explained all the available options, discussed the pros and cons and allowed me to make an informed decision about what was best for me. I appreciated his respectful and transparent approach. I would highly recommend Dr Domos.

Ms Erika Manzo

Obstetrician & Gynaecologist

Dr Manzo has been extremely helpful in my experiences with discussion of managing my endometriosis. Her secretary has also been very supportive and responsive with communication of results and organising appointments. I cannot recommend Dr Manzo enough. She is highly knowledgeable and patient through my many silly questions and without hesitation I will be booking my follow ups through her- worth the wait!

Lanserhof at the Arts Club - Medical

Acupuncture, Cardiology, + 14 more

Had MRI scan had to wait c30 mins later than booked time. Person after me was c50 mins after booked time. This was immediately in the morning (8:45am) as well so something went wrong. Perhaps need to stagged appointments and leave larger gaps between clients to give some slack other wise can get big delays down the line (me 30mins next person 50mins)

Deanbrook Practice

General Practice (GP)

From the moment I arrived I was pleasantly surprised at how lovely everyone was. The receptionist was friendly and helpful. We had a drink and sit down and were called in promptly. The Doctor was absolutely lovely, explained everything and was so thorough. I felt comfortable throughout my appointment. Couldn't fault anything.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I was well looked after and the staff went above and beyond. I have some names but I will not share as I was in and out and cannot remember some names that played quite an integral role to my stay at this hospital. All in all, they eased my worries and kept me informed.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I attended for my appointment today and received an exceptional service from the staff. Nurses Natalie and Amanda were extremely friendly and put me at ease throughout. Dr Alex was brilliant during the procedure. Couldn’t have asked for a better experience. Thank you!