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RTN Mental Health - Right To Choose

Psychiatry, Psychology

Communication is not at all a strong point of RTN diagnostics. I was told, I , as-well as my designated persons had to fill in online questionnaires . It took several communications for the questionnaires to be sent out to them . My brother who was the main person and only relative RTN wanted to fill in my developmental questionnaire never has received any communications whatsoever despite them telling me they had sent it to him several times. One of the problems I faced was that I do not have any living relative or friend who knew me in childhood, apart from my brother, but he is 3 years younger than me, so in light of this I was instructed to fill in my background questionnaire myself , to the best of my ability as he would be less likely to know the answers. I was also requested to send in further evidence including a medical summary report , school reports and my personal symptom observations. I had school reports from juniors through to secondary school so I proceeded to send those in to the requesting email . This turned out to be wrong because when I chased it up they said it should have been sent to different department/email , and it had not been subsequently forwarded to them. I was not informed of the correct email previously. This obviously delayed and wasted time. Finally I was told that RTN had everything they needed to move forward with the assessment. I was told it would take 3 months to get the final appointment with the psychiatrist who would go through my adhd outcome report With me. after three months I had not heard anything so I had to chase RTN to see when I would get an appointment. When I was finally given an appointment it was cancelled the afternoon before by the psychiatrist stating they required my brother to fill in the background form (they had told me to fill in ) he still to this day has not received it. It was frustrating so I put in a formal complaint because I had taken unpaid leave as a carer to be able to attend my appointment which they cancelled last minute giving an excuse that frankly did not stand because they had been informed about my lack of family to fill in my developmental form months beforehand. When I eventually got my appointment the psychiatrist I was allocated was changed again and then I was informed my report had not been written out completely by the assessor and therefore some of the one hour allocated was going to have to taken up by him having to ask some questions that he said he needed to make the assessment. He also said that it would have been easier if he had my school reports. I informed him that I had sent them as requested twice. He had to search online to find them., he basically was unprepared for my adhd review. He read the school reports to me during my appointment. It seemed to me that it was all being done on the fly. One thing I also noticed is that I seemed to be assessed (in my opinion) according to male adhd symptoms/criteria. I donot feel that RTN have managed this whole procedure efficiently nor professionally. They lack good communication cancel appointments last minute and arrive at the final adhd report review unprepared. I feel the whole process has been made unnecessarily stressful. From start to finish it has taken one whole year. I chose RTN diagnostics as part of the nhs right to chose. I would not recommend.

UK Vein Clinic - Harley Street

Vascular Surgery

Since the moment I entered the clinic I was very well taken care of. The friendliness of the staff made all potential stress go away in seconds. The procedure itself was almost pain free and if any pain was felt that was similar to when one has their blood test done. My treatment was both radiofrequency ablation as well as foam sclerotherapy on both legs. It was done literally in a flash while having a friendly relaxing chat with doctor and nurses. I was shocked when I was informed the treatment was already completed. I have been instructed about the aftercare as a reminder as I had received many emails before the treatment explaining all stages including recovery. Then I simply got out of the clinic and had a walk around the city with my husband who was also amazed how quickly it all went. Their aftercare is spot on too and you can get in touch any time you might feel concerned. It is now my fourth day after the treatment and I feel great and I am so happy that all nasty vericose veins I had are gone. I would and will recommend the clinic and the treatment to anyone struggling with vericose veins issues. Milena

Dr Timothy Swan

Sport & Exercise Medicine Doctor

I cannot recommend Dr Tim highly enough. From the very first appointment, his calm presence and quiet confidence put me completely at ease. He brings a level of determination and deep expertise to his specialism that is both reassuring and inspiring. Throughout my hip recovery journey, he listened carefully, explained everything clearly, and created a treatment plan that felt thoughtful and genuinely tailored to me. What truly sets him apart is his focus on long-term wellbeing, not just short-term fixes. He has given me practical tools, knowledge, and habits that continue to support my recovery every day, and I feel confident that the benefits will stay with me for years to come. Thanks to his guidance and dedication, I’ve regained strength and mobility in my body. If you are looking for a doctor who combines professionalism, skill, and genuine care, you will be in exceptional hands with Dr Tim!

Mr Amr Hawary

Urologist

I recently had a procedure carried out by Mr Hawary, and I felt compelled to leave a review because the care I received was exceptional. From the very first consultation through to aftercare, he was consistently kind, warm, and reassuring. His bedside manner was clear, calm, and genuinely compassionate; he made me feel completely safe and supported throughout the entire process. Mr Hawary has a reassuring, fatherly quality to the way he speaks and cares for you: this made a potentially stressful experience feel much more manageable. He also inspired a huge amount of confidence in both the surgery itself and the expected outcomes. It’s rare to meet someone who combines such professionalism with such compassion: Mr Hawary is a true reflection of what a doctor should be!

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

This is truly a very pleasant clinic. All staff put you at ease and treat you very well. I had an upper endoscopy performed by Dr Craig Mowat. He is a really patient, polite and conscientious professional man who listened to my concerns and talked me through them. He was very thorough and suggested how I could relive my symptoms mean time until my procedure, which was only a few weeks later. He explained exactly what would happen. The experience was very calm and I was put at ease. Dr Mowat told me of his findings immediately after the procedure and called me to discuss biopsy results a couple of weeks later. The whole experience was calm and quickly put my fears to rest. Thank you very much for lifting a huge weight off my mind - I can now get back to enjoying life!

Norfolk Menopause

General Practice (GP), Obstetrics & Gynaecology

I can’t recommend Dr Emily Cary highly enough. She has been absolutely amazing in supporting me through the early stages of perimenopause. From our very first appointment, she made me feel listened to, understood, and reassured during what can be a confusing and overwhelming time. Her knowledge, calm approach, and clear explanations helped me make sense of my symptoms and feel confident about the next steps. She took the time to tailor my care to me as an individual, rather than taking a one-size-fits-all approach. Thanks to her support and guidance, I feel far more informed, supported, and positive about managing this transition. I’m incredibly grateful for her care and would wholeheartedly recommend her to any woman at the start of their menopause journey.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Although the appointment wasn't satisfactory for me because the doctor couldn't give me a second opinion on my back and neck pain since his specialty is lower extremities, he sent me for updated MRI exams so he could give me a responsible and accurate second opinion on my knee and ankle. I emailed the doctor and am waiting for him to reply with his diagnosis from the previous appointment so I can provide my employer with the information they need to continue helping me with the MRI costs and get positive results that will allow me to go to work without any health risks. Thank you very much.

Cyprus IVF Hospital

Clinical Genetics, Obstetrics & Gynaecology, + 2 more

I had a great experience at Cyprus ivf hospital. Aman was our coordinator and she was immediately responding to all our worries and questions. It is a clean and well equipped clinic. The prices were fixed and no extra expenses were placed. They let you now about the price from the beginning and you now as the procedure goes on, when and how much you have to pay. Transfer of the embryos took place only when the doctor was sure everything was ready. No rushing. They followed the correct protocol for my case and were always there for us any day any time! Thank you all very much.

Harley Mind Care

Child & Adolescent Psychiatry, Psychiatry, + 1 more

Extremely disappointed with Harley Mind Care. Terrible patient communication, no accountability for mistakes made, I had to chase up and argue regarding every appointment for my daughter. Assessment appointment was cut short and when I raised a complaint to my insurance company Harley Mind lied about this. I do not feel my child was given adequate opportunity to discuss her concerns that led us to seeking an assessment in the first place. I would not recommend this clinic.

Quality Dental : Fulham

Dentistry

I had a great experience with Dr. Aradhna Gupta and her team. I was seen right on time, and the receptionist was very accommodating when I needed to adjust my appointment time. Dr. Gupta was friendly and welcoming, as was her assistant, which made the visit very comfortable. She gave me a thorough check-up and took X-rays to ensure everything was properly assessed. I’m very satisfied with both the examination and the overall service.

Mr Tarek Abdel-Aziz

General Surgeon

Doctor Abdel Aziz is an amazing Doctor/Surgeon. Suffering from high anxiety, I was very nervous about the parathyroidectomy, but I honestly felt reassured, comfortable, and in safe hands from the initial visit to the day of the operation. I can only thank Doctor Abdel Aziz for his professionalism, care, attention and availability to answer all my questions and conduct the operation successfully.

Mr Ali Phillips

Orthopaedic Surgeon

My consultation with Mr Phillips gave me every confidence that he had the knowledge and expertise to make the right judgement about my condition and that he had all the experience and skills to carry out the necessary procedures. After our conversation I also felt confident that he would take a conservative approach.

Dr Sothinathan Gurunathan

Cardiologist

The whole experience was totally stress free for me. I was made to feel comfortable and completely relaxed by Dr. Gurunathan’s calm and reassuring demeanour. Every step of the way was explained so that I understood exactly what was going to happen. I couldn’t have seen a better Doctor.

Mr Gavin Brigstocke

Orthopaedic Surgeon

I was given a sense of high standards within a truly kind and caring process from the team. He has wonderful skill and is very gifted. He also has a lovely personality. I appreciated being awake for the operation. It was a special, yet relaxed experience, I will always remember.

Mr Sam Jones

Sports Therapist

I wouldn't hesitate to recommend Sam as a trainer to help strengthen, motivate and get back to fitness after eg injury. The studio is superbly located, always a warm welcome, friendly, relaxed but super-professional. I would not achieve what I do without Sam's coaching.

Dr Anne Henderson

Obstetrician & Gynaecologist

First time with a menopause expert and all my questions and fears were answered. I felt as if someone was actually on my side. Everything was examined and discussed. Very friendly and professional, I would not hesitate to recommend to friends.