Find your trusted Doctor

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The appointment with the specialist gastroenterologist and blood test, reception, bookings etc was fine, no wait, quick, efficient and friendly. All very good. The MRI was another story. I have shared my feedback with the experience team. See below. How are your staff performing procedures on patients trained? The team I was handed over looked more like students under training with no supervision, it was scary to be left alone with them for an MRI. Are you cutting costs so that no doctors are available on the day of my procedure? I have been better taken care of by the NHS ! I have just had the worst experience for what should have been a simple MRI procedure. The team I was handed to were unable to find a suitable vein to perform the dye injection. They tried several times, I asked to call someone else to try, the man who arrived didn't manage either and it was even more painful, they ended up harming both my arms. There were no doctors available. I insisted to see one. They said we could maybe do the MRI without the dye solution injected in my arms. They asked me what I wanted to do?! I replied I was not a doctor and the decision was not with me as I have no idea what it involves. Finally after waiting for over 20mins in a freezing room, with just a light layer to cover me, a doctor arrived. He said we shouldn't do an MRI without injecting the dye solution. Eventually he managed to do the needle procedure very well and easily and it was not painful at all. He left straight after. The MRI happened but no explanation was given to me by the team, who looked more like "in learning students with no supervision", I just prayed they actually knew what they were doing but I was very doubtful... no feedback on how it went, how long left during the MRI, when the results would be coming etc. I had MRIs with HCA in the past, a totally different experience. Doctors seem to be good at Cleveland but the staff I met yesterday was undertrained and there is obviously a management / administration problem. NHS does better on some instances. We pay a fortune for these types of clinics, this is shocking. I will never trust this place for any further procedures handling my health and body.

I recently attended YGC for a hysterectomy with my consultant Mr Clerk. What a phenomenal man he really is. He has given me the best possible out come i could ask for. Even though i was late going into surgery mr Clerk did everything he could to make sure i did not miss my slot. He was present when i returned from recovery at 8pm. Explained everything to me and made sure i was ok and comfortable. Not only was he there that late but the next day returned to the ward to check on me again late evening. He was also on annual leave. Every doctor should take as much pride in their patients as he does. He is a wonderful, kind man who has done nothing but go above and beyond. I am very lucky to have been appointed him as my consultant. Thank you Mr Nick Clerk for being the very best.

Mr Antonios Athanasiou

General Surgeon

I cannot recommend Mr Athanasiou highly enough. He is an outstanding surgeon and consultant, far beyond what I’ve experienced previously. He took the time to really listen and explain things clearly, without ever making the appointment feel rushed. His approach is thoughtful, measured and always in the patient’s best interests — he doesn’t suggest unnecessary procedures, only what is truly needed. His secretary, Christiana, has also been brilliant — professional, kind and efficient in every interaction, which made the whole process smooth and reassuring. Finding a surgeon you can genuinely trust can feel daunting, but with Mr Athanasiou I felt completely confident and well cared for from start to finish.

RTN Mental Health - Private

Diagnostics & Testing, Psychiatry, + 1 more

The most stressful and frustrating part of using RTN services is the lack of communication and poor response times. I have used RTN both via the right to choose path and for a private assessment. You would expect the private service to be quicker and have better communication but this has not been my experience. It is impossible to get hold of anybody. I have sent multiple emails and left voicemail but there is no sense of urgency in responding and waiting times are long. You don't even receive an acknowledgement or holding email to manage expectations. Some very basic and easy changes could be made to make the customer experience so much better.

Miss May Al-Sahaf

Cardiothoracic Surgeon

When I visited Miss Al Sahaf, I was very scared and nervous about my health. However, she was extremely professional; she calmed me down, explained everything about my case, detailed my surgery, and found a way to speed up the process - and she did. She has followed my case closely the entire time, as well as my recovery, and when I had a small setback during the healing process, she became fully involved until I was stable and well again. I am still in the recovery process, but I’ve already noticed how much my health has improved. I owe everything to Miss Al Sahaf. She has given me a new life

Mr Sam Singh

Orthopaedic Surgeon

I saw Dr Sam Singh for a Brostrom ligament reconstruction after injuring my ankle playing netball in July. From start to finish, Dr Singh was extremely professional and had a great bedside manner, which really put me at ease throughout the process. Booking appointments was very straightforward, and the surgery at London Bridge Hospital was quick and efficient. My recovery has been smooth post-op, and the scar is barely noticeable. I’m very grateful for Dr Singh’s help and highly recommend him to anyone needing ankle surgery or specialist care.

Ringway Dental

Dentistry

My recent visit I had my regular checkup and cleaning done and when I came back in to have work done and honestly this place always out preforms makes you completely at ease and the constant advice on how to better maintain my teeth and it’s always done with a friendly atmosphere from the moment you walk in. Ringway is by far the best and my most favourite practice. Kate always sees me for my clean and Sarah for my dental work ☺️ Warm regards Brandon

Dr.Online

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

Just needed a referral for an overseas routine scan and I achieved what I needed. NHS in their wisdom won't provide scans for those with a strong family history indicator which is fine but utterly absurd not to provide a referral just because a CT machine (superior to most in the UK) is located overseas. These scans can be life savers and it's useful that this provider can fulfil the common sense role that the NHS abdicates responsibility on.

Mr Medhat Zekry

Orthopaedic Surgeon

I wanted to say I consider him superb. His way with me is just - well I can only describe it as ‘ beautiful’. Mr Zekry has a superb way with patients, he gives just the right amount of information. I can feel that he really honestly cares and that his focus is 100%. Mr Zekry gave me all the time I needed and made it very clear any questions to come back. He is the best consultant I have ever seen. So a thank you to Mr Zekry.

Mr Pantelis Tsantanis

Orthopaedic Surgeon

I came in with a ongoing issue, Mr Tsantanis put all my worries aside, everything i feared and reassured that this is fixable with the right treatment. Mr Tsantanis knows exactly what he is talking about and explains everything clearly, so that I was able to understand my problem. I left with tears of joy and relief. And advice with how I can help myself. 5stars for everything Thank you so much.

Essex Private Doctors

General Practice (GP)

I had a very positive experience visiting the menopause doctor. The only criticism relates to payment policy. I was required to pay the full amount for my next appointment six months in advance, which I felt was a little harsh. I completely understand taking a deposit to secure the appointment - perhaps 50% would be more reasonable - but paying in full so far ahead of time does feel quite steep.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

From the consultation to the end results, Mr Mohan was professional and responsive. He has a skill of recognising what needs to be done for my frame and body shape. I no longer have loose skin and have a flat tummy (wearing size 8-10!). The opportunity to have two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Wall Clinic.

Dr. Marcus Pittman

Respiratory Doctor

Dr Pittman helped resolve problems I was having with medication I had been prescribed for my asthma. He was very thoroughly in his consultation, with a caring attitude, making it easy to ask him questions and express concerns that I had at the time. I felt as though I was being listened to properly. He was able to suggest a more suitable medication which has proved very successful.

Dr Foteini Kavvoura

Diabetes & Endocrinology Specialist

Dr Kavvoura said as extremely professional but also vey warm. I felt she listened to me and explained what she thought the issue was. She asked me several times if I had questions and it seemed important to her that fully understood and was happy with the consultation. Dr Kavvoura is clearly extremely knowledgeable but does not bamboozle with jargon, she is very clear and concise.

The London Independent Hospital (part of Circle Health Group)

Gastroenterology, Dermatology, + 8 more

I had a wonderful experience at the hospital during my recent hernia surgery. The staff were incredibly friendly and made me feel comfortable from the moment I arrived. The environment was spotless and well-organised, which gave me real peace of mind. Everyone I interacted with was professional, caring, and genuinely fantastic. I’m very grateful for the excellent care I received.

Lanarkshire Private Clinic

Diagnostics & Testing, General Practice (GP), + 6 more

I attended the clinic for an MRI in November. Being claustrophobic it was very stressful for me. However the staff were all so pleasant and calming, taking their time to explain everything to me. In particular I’d like to thank Kirsty,Caitlin and Eleanor for making it such an easier experience than anticipated. Thanks to all staff, I’d definitely return if I had to 😊