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Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

After I had my procedure and was in the room, I needed to use the toilet, but I was hooked up to a catheter. Therefore, I could not go unaided. I needed to use the toilet for a poo and was desperate to go. I used the call button and told the nurse, who said they would come back. I was left for 4 hours in agony. I was really anxious as I had been told I was not to strain, and I was doing all I could to not mess myself. This left me really upset and agitated. I did not feel cared for at that time. The breakfast was very poor and not at all palatable. The fact that you could not get in the lift without someone tapping you in is ridiculous, as you then have to search for someone to assist. Also, when I subsequently came back for my catheter removal. There were no disabled parking spaces at the front, so I had to come in the back. I was told I needed to go to the ward. So I made my way to the lift and was very dizzy and weak. My wife left me at the lift to go to the front to sign me in, and the receptionist could not have been more unhelpful and stroppy. My wife then took me up in the lift, only to be told that they would not see me until she had gone back down to the reception. The other receptionist then signed me in and was pleasant, unlike the other receptionist. Sadly, small things let you down. But when you are a patient, you feel very vulnerable, and the lack of professionalism from a member of the team makes a big impact.

Meadows & Wood Hearing Care - Worle

Audiology, Diagnostics & Testing

My hearing care assistant Claire was brilliant. I only made the appointment because I was spending New Year in the area from London and still had muffled hearing despite being under treatment for wax removal in both ears. I had already gone down the local NHS route, which uses only irrigation, to no effect and the private (Specsavers) route, which uses only micro-suction, with limited success after several visits. So I was delighted that with just one treatment of about twenty minutes at Meadows and Wood my ears were completely clear. Claire used both methods in appropriate combination to get the result I wanted. She was very pleasant, friendly and extremely professional and fully answered any questions I had. She was also careful to keep me informed of what she was doing at every point of the treatment whilst ensuring that there was no pain or discomfort. I would unhesitatingly recommend Meadows and Wood to anybody. The standard of treatment I received was so high that it might well be worth making the trip from London the next time I need their services!

Professor Matthew Winter

Oncologist

Professor Winter is amazing, and I cannot recommend him highly enough. I have been a patient of his for the past 10 months, and throughout this time he has been consistently caring, compassionate, kind, and honest. He always takes the time to explain my treatment options clearly, listens carefully, and answers all of my questions. I especially appreciate how knowledgeable he is and how he stays one step ahead with new and ongoing treatments, which allows me to focus on the here and now with confidence. He makes me feel safe, incredibly well supported, and truly cared for. Professor Winter is also surrounded by a wonderful team who are equally caring and supportive. Their collective care has made a significant difference to my mental attitude and overall well-being. I feel incredibly privileged to have met such wonderful people and to receive such exceptional care.

Mr Sam Dobson

Obstetrician & Gynaecologist

I recently had a private consultation and subsequent operation with Dr Samuel Dobson, and I cannot recommend him highly enough. From the very first consultation, he immediately put me at ease. He was professional yet friendly, and made me feel completely comfortable throughout the process. Dr Dobson was extremely thorough and gave me every opportunity to discuss my symptoms and concerns. He listened carefully, answered all of my questions, and was incredibly reassuring at every stage. I always felt treated with the utmost respect and never rushed. My experience with Dr Dobson has been overwhelmingly positive, and I would not hesitate to recommend him. In fact, I have already recommended him to friends who have experienced similar issues or who have been struggling to conceive.

Diverse Minds Clinic

Psychiatry

I had a great experience with Dr Cappai at Diverse Minds Clinic. She listened to all my concerns and gave me good advice on therapy and pharmacological treatment. I conducted some research before booking with Diverse Minds Clinic, and I was reassured because the clinic is registered with the CQC (unlike some other popular services in London), and Dr Cappai also works in the NHS as an ADHD specialist. The building in central London, Harley Street, is very elegant, and I felt comfortable during the long assessment (I had a 3-hour ADHD and ASD assessment), and Dr Cappai allowed some breaks and ensured I was at ease. The appointment started on time, and the report was very thorough. I am happy with the service. I cannot recommend it highly enough.

Dr Diab Haddad

Paediatrician

We visited Dr Haddad just before Xmas and again recently. Dr Haddad has been excellent! My daughter has been struggling with a severe reaction to something which is causing her stress and unfortunately the other channels we have taken to date have not been of any help. Dr Haddad has really turned things around for us by helping us to understand what might be going on and helping as best he can in getting to the bottom cause. He Explains everything so clearly, allowing us to ask as many questions as we need, putting my daughter at ease which has made her feel that she is being understood and heard. Above all giving us a clear path on our next steps and not giving up on us. I would highly recommend Dr Hiddad and so grateful that we found him.

Mr Chellappah Gnanachandran

Obstetrician & Gynaecologist

Following an unsatisfactory outcome with a previous surgeon, Mr Gnanachandran has taken it upon himself to rectify the situation. From our first consultation, he has been extremely knowledgeable and understanding, particularly recognising my understandable difficulty in trusting a surgeon again. He took the time to answer all of my questions thoroughly, provided clear and honest advice, and ensured I fully understood my options. Although my surgery is scheduled for 7th January, I already feel confident that I am in capable hands and have faith that he will do his utmost to achieve an improved outcome.

Mr Mark Broadbent

Orthopaedic Surgeon

I consulted Mr Broadbent regarding Carpal Tunnel Syndrome in my left hand. As a professional musician it was important to me to be seen and treated as quickly as possible. From initial consultation to surgery and follow-up it was a little over three weeks in total. Mr Broadbent’s care was exemplary. I was treated with respect and kindness at all times. I was fully supported throughout my treatment and all my concerns and questions were answered fully. The surgery was a complete success. I would highly recommend Mr Broadbent. Thank you so much for everything.

Quality Dental : Worthing

Dentistry

I’ve been a customer at Quality Dental for a while now and they’ve always been amazing. More recently, I’ve been seeing Dr. Ahmed for a filling, and he is fantastic. Coming from someone who is usually terrified of needles, I was naturally nervous, but he is incredibly gentle and patient. He took the time to make sure I was comfortable throughout the entire process and his work is top-tier. It’s been a total relief to find a dentist who actually listens and makes the experience stress-free. I can’t recommend him and the team enough!

Simply Meds Online Pharmacy

Medical Weight Loss, Pharmacy

On my order I specifically asked for CAPSULES of paracetamol not Tablets. The turn around was quick but I realized when receiving 3 boxes of tablets no care had been taken to check the medecine. When I asked for a return label they asked for photos and description of the packaging of which I cant do . I'm over 90 and not familiar with taking photos and being a simple mistake in product I didn't understand. I will never use these people again and wil never recommend them. My order #

Dr Matthew E Faircloth

Cardiologist

I saw Dr Faircloth this summer because I was anxious about chest sensations and worried about an arrhythmia. I felt I might be wasting his time, but he didn’t make me feel like that at all. Although my tests were normal, he was kind, engaged and genuinely reassuring. He took my concerns seriously, explained everything clearly, and put me completely at ease. I felt listened to and left confident that my heart is healthy. I’m very grateful for his care.

Endocare Diagnostics

Gastroenterology

I had to give out personal information in a waiting room with other people. Also I was sat in the waiting room about half an hour having been nil by mouth, there were people eating and drinking. There should be a separate waiting area for patients. It was 2 hrs before I was seen, which is too long when you've been told to be nil by mouth. I had to explain I was autistic to the doctor, who was fine once he understood.

Pure Sports Medicine - Raynes Park

Nutrition, Osteopathy, + 4 more

I have had physiotherapy treatment with Seth Chambers for several months for various conditions. I was very pleased with Seth's advice which was instructive and really helpful in treating my injuries. It was also very useful that he could refer me to the musculo-skeletal doctor Sarah Rollins at the same practice who was also excellent. I am now injury free and would happily recommend both of them.

Dr Michael Koa-Wing

Cardiologist

Technical explanations, clinical risk advice and outcome expectation management explanations all matched my levels of understanding and expectation. His and his teams willingness to accommodate questions and other support for information all met. Final outcome of procedure as hoped for and successful. I'm happy to recommend this practioner.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Wonderful experience at ACE, where my son has been attending OIT appointments. The centre is welcoming and full of books and toys to keep us entertained through the appointment. The staff are knowledgeable and kind, we feel very lucky to benefit from their experience. Most importantly, the treatment seems to be working!

Mr Achal Goyal

Orthopaedic Surgeon

Mr Goyal was excellent in every way, my foot is pain fee, and considering iv had several cuts to my foot, it looks really good, after 12 months of not being able to walk and in terrible pain, I would advise anyone to go ahead with this operation, thanks again Mr Goyal I really appreciate what you've done for me.