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Check4Cancer

Oncology, Diagnostics & Testing

I wanted to share some feedback on my recent appointment. I felt the consultant was quite dismissive and used language that may not have been appropriate — for example, when feeling the lump I was told immediately “this is not cancer.” While I have personal experience in this area and have been through it before, for someone new to this situation such a conclusion could feel very daunting and unsettling. The appointment also felt rushed, particularly after the ultrasound (as the mammogram machine was broken). I left feeling as though my questions were seen as unimportant, and that I was being hurried out because “nothing was wrong.” While I accept the results, I had hoped for a more considered discussion — especially as I’ve had similar lumps removed in the past and wanted to understand the difference this time. Instead, I was simply told to manage the pain, given a leaflet, and advised to take primrose oil. This did not feel like the most supportive approach. To then receive a letter a couple of hours later — before the mammogram had even taken place — dismissing me from the service, felt like a rushed and premature conclusion. I hope this feedback is taken constructively, as the experience could be improved by allowing more time for questions, more sensitivity in communication, and reassurance for patients at what can be an anxious time.

Mr Gordan Grahovac

Neurosurgeon

I can only speak the highest praise for Mr. Grahovac as he was simply fantastic from the first consultation up to the end of my case. Mr. Grahovac spared no efforts to fully understand my very long and complicated case, from both a medical- as well as mental perspective. During our first consultation, he explained to me all the potential options we would have, with all their risks and benefits and weighted them against each other based on my individual situation. My personal health and trauma was carefully considered throughout every consultation. Mr. Grahovac organized various scans to make a truly informed decision of what would be best for me considering my circumstances. Every suggestion and step forward made completely sense to me. Without Mr. Grahovac, I would not have been able to find closure to a very severe, longlasting and traumatic accident I had. I felt completely cared for and understood at every step, and each step was based on a clear and Informed decision, which speaks for his professionalism and expertise in this medical field. He is now my consultant of choice regarding anything related to Spine or Neck cases and I can easily recommend him to anybody.

Dr Animesh Singh

Rheumatologist

I first visited Dr Singh just over two months ago. At that time, I could barely walk and couldn’t lift my 15-month-old baby. I was living with chronic pain every day, and it was getting worse. I felt very frightened and feared I was heading towards life in a wheelchair. Even the smallest tasks, like fastening a button, caused pain in my hands. Dr Singh carried out a thorough consultation, and after blood tests and X-rays, he diagnosed me with rheumatoid arthritis. It was a daunting diagnosis for a 42-year-old mother with young children, but Dr Singh reassured me and created both a short-term and long-term plan. I instantly felt I was in safe hands. Just two months later, I am back at work full-time. I can hold my baby, get dressed on my own, and walk my dog again. I feel so much stronger. Dr Singh immediately knew the right path for me and guided me carefully through the medications and what side effects to watch for. His careful monitoring has been a blessing. I know I still have a journey ahead, but with Dr Singh’s support I feel positive about the future. I am very grateful to have found him. Thank you, Dr Singh.

Mr James Smith

Orthopaedic Surgeon

I really cannot speak highly enough of Mr James Smith. Twice now he has given me life back. Whilst that may sound dramatic, it really is not. I had been so limited by my arthritis in my right knee for 30+ years , he operated and now I can do everything I could not do before. I had my other knee replaced (by a different surgeon in a different hospital) and recovery did not go well. I went to Mr Smith asking if he would do an MUA which he kindly agreed to and he has worked his magic again. From being in intense pain with hardly any movement, I am now well on my way to normal movement again and it’s only been 2 months. Mr Smith is so friendly, he is kind and genuinely cares for his patients. He explains things so you can understand and never makes you feel rushed if you have any questions. All of his team adopt the same approach to you as he does and they make you feel like their most important patient. If you have Mr Smith as your surgeon, you are in the very best hands

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine

We feel so fortunate to have been able to have our daughter delivered at the Portland Hospital. Our room, the food, the care, everything was exceptional. Most of all we are grateful to the incredible midwives, who looked after us with such warmth and patience. We felt so safe in the knowledge that one of these incredible women was there around the clock to look after us and guide us through the early days and hours of our journey into parenthood. The various healthcare professionals (paediatrician, physio, lactation consultant, pharmacist) as well as the registrar who came to see us were all exceptional individuals too and it was incredibly helpful to be seen by all of them during our hospital stay. A special thank you goes to Pat, our amazing midwife, who accompanied us on the day of our birth. We couldn’t have asked for a more wonderful midwife to be with us on this incredible journey.

Munro Hall Clinic

Dental Care, Dentistry, + 1 more

Very professional friendly and explained everything. Was not a 5 min extraction as he had to cut out my deep roots and my rear root was holding on. Afterwards he was scraping cleaning bone cavitations for a long time before cleaning and using ozone to sterilise the debrided socket. Applying PRF, membrane and bone graft was quick. Unfortunately I'm not sure it has got all the infection though as today Saturday it's been getting worse and I smell the fecal smell from gum.. I will be calling 111 to ask for dental antibiotics if it gets worse. Dr Pitamber and his team were great, but I fear my failed root canal has festered undiscovered far too long. Root canals are not a good idea. My root cracked and festered for years making me ill. At least I'm feeling better energy wise, if still in pain. Hopefully my body will overcome the residual infection.

Newmedica Hampshire

Ophthalmology

Overall experience was very positive. Waiting times for referral, consultation through to surgery itself were very short (less than 2 weeks between each stage). Staff were friendly, knowledgeable and efficient. Information provided by the clinical staff was detailed, and they were more than happy to spend the time to answer my many questions. Surgery itself was smooth and efficient, and the team were brilliant. The post-op follow-up was reassuringly thorough, picking up a minor issue which delayed surgery on the second eye by a week. The results have been life changing for me - no cataracts, and better vision than even my contact lenses gave me.

Eleos Clinic - Online

Occupational Therapy, Paediatrics, + 3 more

It was an online consultation and although the Dr was very helpful, it’s clear that the clinic does not communicate very well internally. Firstly the Dr said it was a bit too soon into the school term to be having the appointment. It was the clinic who said we needed the appointment and in fact, the clinic had tried to make it a week earlier. It was us that pushed it back so at least Teddy had been back at school for a full week. We also fill out the same form each time we get a repeat prescription, with all Teddys latest stats. The Dr clearly hadn’t seen this as she asked for it all again.

Dr Adam Harris

Gastroenterologist

My experience with Dr. Adam Harris has been excellent! This is my second time seeing Dr Harris as I had a different condition two years ago. Both times his care was excellent. On the initial appointment he was very attentive and explained the potential reasons as to why I could be experiencing the symptoms I've been dealing with. He then performed an upper GI endoscopy which went very smoothly. (I've experienced no side effect following the examination) On the follow up appointment he made sure to detail his findings and offer re-assurance. I could not have asked for better care.

Dr James Good

Oncologist

Doctor Good is an exceptional, knowledgeable Oncologist. He has shown my mom so much compassion throughout her cancer treatment. She actually looked forward to his appointments. He never rushed through her appointments, and was always calm and empathetic. He explained every step of her treatment with an understanding manner, whilst giving her the facts. I know my mom felt safe in his hands. We can't thank him enough. He does an amazing job, and we will always be grateful to him for making a difficult time that bit more manageable.

The Medical - Cheltenham

Chiropractic

My last visit was with my Chiropractor at the end of a tri program. (Program included a Chiropractor and 2 Physiotherapists - Soft tissue and Exercise) Following my initial diagnosis, which was both thorough and explanatory, I always received a warm welcome at Reception which helps when you are feeling fragile. The program mixed between all three experts and I only ever had to wait a few minutes for my scheduled appointment. Each expert was friendly, professional and put me at ease straight away.

John Flynn Opticians

Optometry

My experience at John Flynn Opticians has been exceptional. Sheeraz Janjua, Optometrist, was fully attentive and made me feel really welcome and listened fully to everything I said. I have never been tested at an opticians in the way I was here, everything was covered in detail and professionally. The detail he gave to me was first class. The staff at John Flynn are excellent and made me fully welcome. I have no hesitation whatsoever in recommending this opticians. I will most definitely return.

Kingsbridge Private Hospital Belfast

Rheumatology, Anaesthetics, + 37 more

Everything went well. The hospital is clean , staff are very welcoming and professional. I saw Ms Clare Rowan, she was very welcoming and professional. She asked me questions and listened to my answers. My last carpal tunnel surgery was a total success and today’s visit consisted of a checkup and appt for carpal tunnel surgery on my left hand, which I have no doubt will be equally successful. I was made to feel welcome and heard from start to finish. Highly recommended.

Miss Sujata Gupta

Obstetrician & Gynaecologist

Dr Gupta is exceptional. She inspired me with absolute confidence with her professionalism, expertise and balanced explanations of options and pros/cons. She is so calm and empathetic. She carried out highly specialist robotic endometriosis surgery that left me with no pain, minimal scarring and immediate positive results. I am so grateful and wouldn’t hesitate to recommend Dr Gupta.

Mr Andrew Curtis

Physiotherapist

Andrew was very conscientious and professional whilst scanning my daughter. He kept me well informed in what he was doing. Also being an ex high level rugby rugby player he was vey knowledgeable in the injuries incurred and possible treatments. I would be more than happy to use this practice again.

Dr Bhavin Pitamber

Dentist

Very professional friendly and explained everything. My infected RCT lr6 molar was extracted in an atraumatic manner..debrided, cleansed and sterilised with Ozone. PRF membrane and bone graft to repair buccal fenestration. Dr Pitamber is one of few dentists that offer this.