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London Trusted Therapy Harley Street

Clinical Psychology, Hypnotherapy, + 1 more

⭐⭐⭐⭐⭐ 5/5 — Exceptional Experience at London Trusted Therapy, Harley Street My recent visit to London Trusted Therapy on Harley Street was an experience that genuinely stood out for its professionalism, warmth, and depth of care. From the moment I stepped inside, the environment felt calm and thoughtfully designed, creating a sense of safety that made it easy to settle in. The reception area was quiet, classy and elegant, and the overall atmosphere conveyed a level of respect and attentiveness that immediately put me at ease. What truly elevated the experience was my session with Dr. Olena Edwards. Her approach combines exceptional clinical expertise with a rare ability to connect on a human level. Throughout the session, she listened with genuine presence, care and offered insights that were both clear and deeply resonant. Dr. Edwards has a remarkable talent for explaining complex emotional patterns in a way that feels accessible and empowering. Rather than offering generic guidance, she tailored the conversation to my specific concerns, helping me understand not just what I was feeling, but why — and what meaningful steps I could take moving forward. It’s evident that she brings both skill and heart to her work, and that combination makes a profound difference. The setting itself further enhanced the experience. The clinic is beautifully maintained — discreet, peaceful, and spotless. It’s the kind of space where you can slow down, breathe, and focus entirely on yourself without distraction. That sense of privacy and comfort made it easier to open up and engage fully in the session, and it reflects the high standards the practice upholds. Dr. Edwards is exceptional in her field, and I have yet to meet anyone whose expertise and compassion surpass hers. She brings a rare combination of skill, sincerity, and genuine humanity to her work. Her passion for her craft is evident in every interaction, and she approaches each session with openness and heartfelt dedication. She is deeply committed to helping you understand your challenges and supporting you through them with clarity and care. Overall, my experience at London Trusted Therapy was outstanding. The combination of a serene setting, a highly professional team, and the exceptional care provided by Dr. Edwards creates a therapeutic environment that feels both modern and deeply human. Whether you’re new to therapy or returning after some time, this clinic offers a level of support and expertise that truly stands out.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

Mr Tony Chalhoub

Obstetrician & Gynaecologist

After suffering with what other gynaecologists called 'period pains' for many years, I met Tony Chalhoub. He was the first person to actually listen to me and care. He let me know I was in good hands and I was heard. He did a laparoscopy and diagnosed me with Endometriosis. I finally knew I wasn't crazy! Fast forward 7 years, and I needed further treatment. I was being ignored again by 2 local hospitals. So I transferred my care to Mr Chalhoub in London. Even though it is a 6hr round trip for me, it was 100% worth it! I met Mr Chalhoub again, who promised he would get to the bottom of it and help. Within 2 months, he operated on me, and I felt absolutely amazing from day 1! Unfortunately, my daughter is now showing endo symptoms. I am not bothering with services in the North East. I'm taking her straight to Tony Chalhoub, where I know she will be seen, heard and looked after. Thank you again, Tony and team; you have really given me my life back. I can never thank you enough.

Mr Aemn Ismail

Obstetrician & Gynaecologist

Under Mr Ismail’s care, I underwent a full hysterectomy alongside removal of my ovaries and a large cyst, by keyhole. Someone was looking over me when I found Mr Ismail; I feel incredibly lucky that he was my Consultant, and words really don’t do his skill or personality justice. Mr Ismail truly sets the benchmark for patient care and he sets it high. He is kind, empathetic, patient and, above all, human. He has a natural ability to put you at ease, which meant I felt completely comfortable discussing all aspects of my symptoms, treatment options and concerns with him. He always had time for me; I never once felt rushed and, most importantly, I always felt genuinely listened to. Mr Ismail is clearly exceptionally skilled in his craft, and it is evident how passionate he is about his speciality. His reputation precedes him, with every member of the medical staff I encountered speaking of him with the highest regard. I cannot recommend him highly enough.

Weymouth Street Hospital

Breast Surgery, Obstetrics & Gynaecology, + 12 more

I am so thrilled with my experience at Weymouth Street Hospital, London, after having had cataracts removed in both of my eyes, by Mr Hove of Blue Fin Vision. I can see clearly now, both distance and close up, reading, computer etc, etc.. ; no need for any glasses. Mr Hove is truly amazing - so caring, kind and professional. He explained everything to me in my assessment on Monday 8th December, in Chelmsford and actually had the operation in such a short time - Thursday 11th December! I am a new person now ! Doctor Carlos, the anesthetist, was also so kind and caring. I felt thoroughly at ease for my operation. Many, many thanks to everybody, including the kind nurse. My husband and I were both given a delicious meal afterwards, which was really appreciated - so welcome. Thank you very, very much for everything, everybody

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Arrived fifteen minutes before the agreed appointment time as requested. Waited a further 20 minutes before being taken into the pre Investigation booth. Advised to remove certain clothing and jewellery which I did. Ifudbt catch what the nurse ? Assistant quite says as she spoke so quickly. A reversed to this a that. I waited in the booty a further 10 -15 minutes. I opened the door. No one around. I went back into reception as I didn’t know where I should be. Wondering whether I should have returned to the reception. An assistant checked my details. Then a further assistant arrived and took me back to the booth. Scan itself. Could not understand the therapist heard part but again so quick. But held in there. Need more clarity clearer instructions. Speak slowly.

Dr Chris Airey

General (Internal) Medicine, General Practitioner

What has impressed me most is the care, depth, and rigour of Chris’s approach. He looks well beyond headline markers and takes the time to understand how treatment is affecting you physically and mentally over time. Each consultation feels considered and evidence-led, but never clinical or rushed. Chris is clearly invested in my long-term health outcomes, not short-term fixes, and that comes through in the way he tracks progress, explains the rationale behind decisions, and proactively checks in. That level of care has built real trust, and long term confidence in my health and wellbeing, and makes a huge difference to the overall experience.

Mr Hugh Jewsbury

Ophthalmologist

Jenna was scheduled for surgery on the Tuesday morning. Everything was explained to us in detail. I had no concerns - all of the staff including Mr. Jewsbury dealt with her in a really calm and confident manner which made her not worry too much. She was taken down first thing in the morning and we were out early afternoon with clear instructions. Her eye has healed really nicely and we’ve got no concerns and overall what could have been a really stressful experience for Jenna was actually quite calm and controlled because of all the staff and particularly Mr Jewsbury. She was quite anxious going in but everyone made her feel very comfortable

St Giles Physiotherapy

Physiotherapy, Sports Rehabilitation, + 1 more

After a week of intensifying, debilitating sciatica pain, I realised expert help was required and booked an appointment with Claudiu at this practice. I’m so glad I did. The initial assessment was professional, very reassuring, and the diagnosis was accurate. I was happy to book the extremely effective follow-up sessions, and I’m now completely pain-free. The rehabilitation exercise programme was tailored to my needs, and I found the phone app provided to guide me through those exercises at home very helpful. I have no hesitation in recommending this practice.

Mr Mahantesh Karoshi

Obstetrician & Gynaecologist

I would like to express my sincere thank you to Mr. Karashi, who performed the sonata treatment and hysteroscopic myomectomy. The operation went well and my period has become normal and much lighter after the operation. My tummy has less pressure to my lower back after both treatments. Mr. Karashi explained very well to me my symptoms and what caused my heavy period and pressure to my lower back. He is very patient and friendly and I feel that I am in a very good care of him. I would highly recommend Mr. Karashi to any patient who needs gynaecological treatment.

Professor Vik Veer

ENT Surgeon

Professor Veer is a very professional and kind man, who obviously carers deeply about his work and his patients. I cannot thank him enough for the support and help he has given me so far, as I have felt previously that I have not been listened too when discussing my condition. Professor Veer recognised this and has arranged for me to be seen again at Queens Hospital to see him, therefore not having to pay the fees at Harley Street, and continued with investigations into my condition. Professor Veer has also reimbursed my fee, which is so kind of him.

Skylight Psychiatry

Psychiatry

the appointment for my adhd assessment was online so I can’t comment on the cleaness of the office. The difficult part of this process was trying to keep track of the forms and how many questions you had to answer on a form without being able to save as you go along or being able to print them off and take your time to remember the examples. It would be great to have a checklist on screen that showed which forms you had completed and which ones were still left to do. The assessor put me at ease, she explained everything clearly.

Dr Craig Mowat

Gastroenterologist

I had been referred by Bupa and the Dundee location wasn’t the nearest but it was possible to get an appointment sooner. So it proved awkward to drive to but I knew that when booking. For my discharge appointment it wasn’t great driving for three hours round trip for a five min chat that could have been done over the phone. Otherwise I had a really great experience with the team and Dr Mowat. He was speedy, knowledgeable, understanding, patient, professional, friendly and very approachable. I would highly recommend

Mr Murtuza Sikander

Neurosurgeon

For years now I have suffered with sciatica and severe back pain , I saw numerous consultations who basically stated I needed to live with it ! It wasn’t until I became under Mr Sikander I had found a consultant that listened and really understood my symptoms . I have had several procedures done now by Mr Sikander all of which are helping the pain , I totally trust any advice given and would fully Recommend Mr Sikander to anyone who is suffering daily with back and leg pain .

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

Reason for the low rating on wait time is that I reported for admission at 1300 as requested but didn’t end up going to theatre until 2030. This was in part due to earlier procedures taking longer than expected but it was a very long time to wait and a long time to not eat. Perhaps a 3rd admission slot later in the afternoon would be a good improvement on busy days. But other than that everything else was very good.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

My experience was very good but spoiled somewhat as the receptionist could not give me a date for the biopsy after I had my consultation with the Consultant. From what I could gather he did not have any slots open ! . That was on the 8th of January and I was told that someone would be in touch. It is now the 17th of January and I would like to know a date so that I can arrange as far as possible to be free then .