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Skin55

Dermatology

I am writing to formally complain about misleading advertising by the clinic Skin55. Their website led me to believe that laser treatments were available at the clinic, and I booked a consultation directly with the clinic, not with any specific doctor. However, upon attending the appointment, I was informed that the clinic did not have the required laser equipment and that not all doctors at Skin55 perform laser treatments. This discrepancy meant that I paid an initial consultation fee of £300, only to then be told that I would need to be referred to another doctor within the same clinic who does provide laser treatments. This second consultation was then quoted at £380. This sequence of events highlights a lack of transparency and constitutes misleading advertising, resulting in unnecessary expenses and inconvenience. I believe that this matter warrants investigation to ensure that Skin55’s practices align with advertising and consumer-protection regulations. I am prepared to provide supporting documentation upon request

Quality Dental : Worthing

Dentistry

I have the highest regard for all of the staff at Quality Dental. I am always treated with friendly respect and with my latest treatment great kindness, patience and sympathy which, when you are in pain, means an awful lot. In my experience the staff at this practice have always done their best to accommodate my needs and, despite being extremely busy, take time to listen and do their best to help as soon as possible. I particularly like the way my dentist explains everything before starting a I have the highest regard for all of the staff at Quality Dental. I am always treated with friendly respect and with my latest treatment great kindness, patience and sympathy which, when you are in pain, means an awful lot. In my experience the staff at this practice have always done their best to accommodate my needs and, despite being extremely busy, take time to listen and do their best to help as soon as possible.

Self London

Dermatology, Cosmetic (Aesthetic) Medicine, + 2 more

Earlier this year, I visited Self London for UltraClear Laser Therapy to treat pigmentation from years of sun damage and melasma. From the moment I arrived, the team made me feel completely supported and cared for. Their professionalism, warmth, and attention to detail were exactly as I expected from Self. The aftercare was outstanding — the team checked in with me every day for the first five days to make sure my skin was healing well, and I returned a few weeks later for a follow-up to review my progress. I was also recommended a simple post-treatment skincare routine that I’ve continued using because it works so well for my skin. I wouldn’t hesitate to recommend Self London to friends and family. Such a lovely team with real expertise, and the results have been fantastic.

Vision Scotland Edinburgh

Ophthalmology, Optometry

My surgeon was Shohista Saidkasimova and she was really wonderful. She put me at ease during the initial consultation, extremely interested in all my questions and explaining all items of the surgery in layman’s terms. During the operation she asked what kind of music I liked and supplied this in the background, not intrusively but loud enough to provide an excellent distraction. But what really impressed me was the way she interacted with me personally throughout the operation. I have nothing but praise for this lovely lady and would throughly recommend her.

Spire London East Hospital

Gastroenterology, Obstetrics & Gynaecology, + 21 more

I had a great experience at this practice. The hospital was exceptionally clean, well-structured, and very well organized. There was hardly any waiting time, and I was called in for my appointment surprisingly quickly. The facilities were also outstanding. Both the hospital itself and the X-ray department were equipped with modern, high-quality technology, which made the whole process smooth and efficient. Overall, it was an impressive and reassuring experience.

Miss Tasha Gandamihardja

General Surgeon

I recently saw Dr. Tasha Gandamihardja for a short visit, and even in that short time she made a wonderful impression. She was warm, reassuring, and instantly made me feel comfortable and at ease. Her calm and caring manner helped take away any nerves I had, and she explained everything clearly without making me feel rushed. Even though the appointment was brief, her kindness and professionalism really stood out. I’m truly grateful for the care she provided.

OSD Healthcare

Pain Management, Breast Surgery, + 47 more

My experience once in the practice was very good. Staff friendly and professional. What I found very stressful beforehand was locating the property. The letter that I received from the NHS gave an address of One Medical House which I could not find on any signage. I drove around for 10 mins and was then worried that I would miss my appointment. The letter should be updated to state OSD Healthcare.

Mr Brinda Somanchi

Orthopaedic Surgeon

From my first appointment to my last, Mr. Somanchi was patient, kind and professional. His overall manner made me feel at ease, he explained the procedure I was to have and assured me that he would 'take care of me - and he did. I can confidently recommend this friendly hospital . From start to finish I received excellent care from everyone involved in my hip replacement surgery. Thank you.

Nuffield Health Wessex Hospital

Urology, Audiology, + 18 more

Would highly recommend Mr Sahu. He was thorough and took the time to explain my situation to me. It was reassuring to know that the treatment I had already been receiving for my AMD was appropriate but he also highlighted the need for cataract surgery in both eyes. No other professionals had said this to me. This could make a difference to my sight for a bit longer. Thank you.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

This time I had a video/Zoom call with my consultant. I have replied to previous questions according to my previous experiences when being seen face to face.. As always the Cleveland Clinic makes all medical situations as pleasant as possible …every question I had was answered completely and fully in “layman’s” terms.. It is reassuring to be a patient at The Cleveland Clinic.

Dr. Elsie Mensah

Urologist

Dr Mensah explained the procedure she carried out and the results of the biopsies. She asked if I was passing urine ok I explained that I was going to the toilet without any problems at all. She was pleased to hear that and explained I would be discharged back to my gp. She stated if I had any problems in the future I could go back and see her and she would help me.

Dr Benjamin Jacobs

Paediatrician

I highly recommend Dr Jacobs. He spent a lot of time thoroughly assessing my daughter and was great at communicating with both me and my 11-year-old. He was also efficient in arranging an MRI scan and promptly followed up with the results. I would definitely recommend Dr Jacobs for his kind, friendly, and thorough approach as well as clear communication.

Mr Sohail A Choksy

General Surgeon

I was late for my appointment due to road works and getting lost in the area, but Mr. Choksy was very understanding and it was not a problem. He asked me many questions as I did in return and, after various tests, I felt very assured of his decision that the condition of the blood flow in my lower legs was not a serious problem. Thank you!

Mr Nadim Aslam

Orthopaedic Surgeon

Before my recent hip replacement I was anxious but my whole hospital experience was 5 star. 6 weeks on I am walking pain free without support. Mr Aslam, with the help of the robot did a fantastic job. He was very kind and reassuring. I highly recommend him and will return when my other hip needs replacing.

Mr Ahmed El Gohari

Obstetrician & Gynaecologist

Was advised by Mr El Gohari in an assessment visit to keep mirena coil in forever as 62 years old and advised re possible issues that may occur during removal. I insisted and it transpires that the coil had embedded itself in the uterine cavity and he struggled to remove it, so worrying advice from him

Dr. Rahul Lakhera

General Practitioner, Sport & Exercise Medicine Doctor

I have been to the clinic quite a few times for bad knees, sciatica and other things in all cases my conditions improved immesurably. My recent consulting was under the new ownership and I found it at least the equal of previous visits coupled with interesting conversation during treatment..