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HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

Early January 2024, I was diagnosed with Squamous carcinoma in my neck and I had gone through a radiotherapy / chemotherapy treatment and recovered well by mid 2024. A year and a few months later, I discovered something in my upper left jaw and with biopsy, it’s confirmed to be cancer again. I searched for a Maxillofacial surgeon and several of my friends and doctors recommended Dr. Mustansir Alibhai as one of the best in this area. I went to see him and from day one I saw how he is kind and taking good care of his patients. Within a week, he did all required scans and tests and booked the surgery. The surgery was so complicated because of my previous radiotherapy treatment. The surgery took about 14 hours, almost double the normal time, and Dr. Alibhai along with his team had to deal with several complications during the surgery. He dealt with these complications in a very professional way as I heard from his colleagues after the surgery. I think that Allah gave me a new opportunity in this day to come back to life through the help of Dr. Alibhai. After the surgery, I saw a caring person who was taking care of all the details along with his team. I spent 6 days at intensive care and then another 5 days at a normal room. During this period, Dr. Alibhai and his team took very good care of me. The results of the surgery were superb. The pathology report mentioned the success of the surgery in fully removing the tumor with a very good margin. Therefore, my oncologist along with Dr. Alibhai and the team decided that there is no need for further radiotherapy treatment, given the fact that I already had radiotherapy before. The recovery process is a little long because of the sophisticated surgery in my mouth and my leg. I can’t tell you enough about how careful and kind Dr. Alibhai is in following up with me and managing the recovery process in the best possible way to make sure that I return to my normal situation and normal life in due time. He is a real human before being a doctor and this is what makes the difference. I highly recommend Dr. Alibhai for similar cases and I am quite sure he will do a great job. I wish him all the best in his career and his life.

Paediatric Diagnostics

Gastroenterology, Diagnostics & Testing, + 5 more

We had such a wonderful experience with Paediatric Diagnostics. Both of my children (aged 2 and 11) needed blood tests and a faecal calprotectin test, and I was honestly dreading it — especially for my toddler. But the team were absolutely brilliant from start to finish. They took their time and never rushed us, making sure both children were completely at ease. The staff were so kind, patient, and reassuring, and their calm approach made what could have been a really stressful experience feel relaxed and positive. The clinic itself is so thoughtfully set up — from the toys and little treats to the drinks and friendly atmosphere, everything is designed to make children (and parents!) feel comfortable. I can’t thank them enough for turning something I thought would be traumatic into such a calm and even happy experience. I wouldn’t hesitate to recommend Paediatric Diagnostics to any family.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I have had the privilege of being under the care of Dr. Upprichard, whose expertise and professionalism in haematology are exemplary. From the initial consultation onward, Dr. Upprichard demonstrated exceptional clinical knowledge, clear communication, and a genuine commitment to patient care. His thorough and methodical approach ensured that every aspect of my condition was carefully assessed and explained in a way that was both clear and reassuring. Dr. Upprichard’s empathetic manner and attention to detail instilled great confidence throughout the diagnostic and treatment process. I am deeply appreciative of the high standard of medical care and professionalism I have received, and I would not hesitate to recommend Dr. Upprichard to anyone seeking specialist haematological expertise.

Mr Dincer Aktuerk

Cardiothoracic Surgeon

In August 2025 I had minimally invasive mitral valve repair with Dincer and although it was a daunting surgery I felt I was with a world class surgeon who I could trust with this major heart operation. Dincer visited me multiple times in hospital and I have seen him by video and in person post surgery. My surgery was a great success and each time we met I felt deeper confidence in my health and future. He is an incredible heart surgeon and was very caring towards my wife and kids especially in those first days in hospital. My operation was a little complex and I am forever grateful that he and his team gave me a second chance at life. I cannot recommend Dincer enough. Someone you can really trust at the top of his profession with great patient empathy.

Miss Sarah-Jane Lam

Obstetrician & Gynaecologist

Moving my care to Sarah-Jane was easily the best choice I made during my pregnancy. I had a few complications and a high risk pregnancy and moved my care to Sarah-Jane halfway through my pregnancy. From my first appointment with Sarah Jane I felt safe, reassured and in hugely capable hands. She was approachable, kind and compassionate and took a huge amount of time to listen and understand; I never felt silly for asking questions and always felt empowered and informed when making decisions. Even when my son needed to be delivered early and at short notice, I felt very safe and looked after throughout. Myself and my whole family are extremely grateful.

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

I've been really impressed at every single visit that I've made to Pure Sports Medicine at St Paul's. The front desk staff are very friendly and efficient and Courtney, the physio that I've been seeing, has worked really hard to get me back to a pain-free full range of motion after an injury. I'm not quite there yet and there's been ups and downs en route but Courtney has constantly adapted and I have full confidence that we'll get there. I've seen physios before but Courtney and the experience at PSM St Paul's has been head and shoulders above any treatment that I've had previously.

Mr Timothy M Bishop

Orthopaedic Surgeon

Was a bit shocked to discover there was a stress fracture in one of my lumbar vertebra involving a trapped nerve but great to get a diagnosis.and hopefully be able to deal with the problem.Mr Bishop explained the situation and showed the problem on the scan.I now know why I had been suffering so much pain. I expect to be returning at some time to see Mr Bishop to have one of the treatments he suggested. In the meantimeI will be taking up daily walks and exercise like he advised.I wish to thank him for the advice and I have faith in all he said to me

VIP Hearing Solutions Eastcote

Audiology

I went because my left ear had become blocked the previous day. I made an enquiry by email and got a call back very shortly afterwards offering me an appointment that afternoon. When I arrived, I filled in a consent form and didn't have to wait long for the microsuction. I was asked a few questions about my circumstances and then talked through the procedure. It was a little stressful but quite straightforward and didn't take long.

Physercise

Physiotherapy

--- Review: I had a great experience during the physio session. The physiotherapist was very understanding and took the time to really understand concerns. He was reliable, encouraging, and made us feel comfortable throughout the session. His friendly approach and clear explanations helped us feel confident about our recovery. I’d highly recommend him to anyone looking for supportive and professional physiotherapy care.

London Bridge Sports Medicine

Sports & Exercise Medicine

I recently was seen to by Dr Richard Antbring at London Sports Medicine for a consultation, treatment and referral for an acute torn calf muscle in my right leg. I found the experience with the doctor to be both caring and informative with follow up care to be above the norm. Thanks to my visit I am now on the road to recovery with no lack of knowledge about my predicament. Cheers! To the good doctor and his team.

Nuffield Health Leeds Hospital

Orthopaedic Surgery, Allergy Medicine, + 26 more

I would like to make mention of the pre-operative theatre experience. The anaetheatist and his ODP colleague were welcoming and made every effort to put me at ease. It was explained that I may hear noises during the surgery and was offered an extra level of anaesthesia which would ensure I would sleep throughout the procedure. Ther was a decernable rapport between the whole team.

Ms Ileana Anderco

ENT Surgeon

I have been with my daughter to see Ms Anderco and it was the best experience. Although, my daughter was terrified about all the procedures, Ms Anderco managed the situation with an amazing professionalism, a lot of patience and kindness. Lovely person and an amazing doctor. I cannot thank you enough for everything you did for us.

Dr Levansri Makalanda

Radiologist

Dr Makalanda was extremely calming, pleasant and most of all a great neurosurgeon he performed an embolisation and placing a stent on an artery in my brain. The operation was a success, I don’t really know how to put into words how grateful I am that he saved my life…he is superb and I couldn’t recommend him highly enough!

Dr Amirtha Vani Rajasekaran

Dermatologist

I consulted Dr Rajasekaran recently to do with a skin condition I had. She was very professional and clearly explained everything and gave me a treatment plan. It was very effective. I had a follow-up appointment in 6 weeks and my skin was almost back to normal by then. Thank you doctor! Highly recommended.

Mr Evangelos Gkougkousis

Urologist

Mr Gkougkousis has acted in an incredibly professional way, not just during the procedure but also afterwards. Any issues or worries I had was met with an immediate response that helped to reassure me. He has been incredibly informative and friendly throughout the process

Dr Nikolaos Papamichail

Cardiologist

The doctor is very thorough, he does care to explain things in a clear and friendly manner giving the patient reassurance and confidence. He and his team are very quick to respond and available for follow ups. The overall experience was excellent.