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Freedom Vision - Chelmsford

Ophthalmology

I had cataract surgery on both eyes on 4th December 2025 and l was discharged today, 12th January 2026. I'm so pleased to say l don't need to wear glasses or contact lenses any more. From start to finish, my experience at Freedom Vision Chelmsford was exceptionally good - and my end result is superb vision. - more than l could ever have hoped for. Colours are radiant and bright, and probably the biggest bonus for me is feeling so much more confident driving at night. After undergoing rigorous tests and scans , the actual procedure is very quick and painless. All the staff, without question were delightfully kind people and I'd like to thank them all individually, if only l knew their names. But in particular, l'd like to thank Nicola who guided me patiently and expertly throughout the whole procedure, and a massive thank you to Mr Hove , my surgeon, for being such a genius. If you are contemplating cataract surgery, l urge you to go for it - don't be scared - you won't regret it!

Mr Joel Humphrey

Orthopaedic Surgeon

I previously saw Mr Humphrey over 4 years ago for an unrelated foot problem, and was advised to avoid surgery which has proved to be excellent advice. After recently suffering a ruptured Achilles I saw him again knowing he would not recommend surgery unless he felt it absolutely necessary. He was thorough, examining me and arranging necessary scans and a more suitable boot, as well as making sure I took blood thinners for a further 4 weeks to guard against DVT’s. (Apparently he has written papers on this topic) . He explained the conservative treatment he proposed going forward, with clear timelines and outlined there were further surgical options available later down the line if my Achilles didn’t heal in the optimum way. Mr Humphrey was very approachable and I felt he had my best interests at heart. I would definitely recommend him to anyone experiencing problems with their foot or ankle. My husband was so impressed he decided to see Mr Humphrey himself for a long standing ankle issue.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Made typos on my medical documents several times regardless of me flagging they require updates Can’t schedule simple appointment times and check with people if they are available instead sending random meeting times which clash with my work On 3 occasions now I have tried to join a meeting to have no one there Even if I am having problems connecting and 2 mins late someone should be in the allocated slot waiting especially given the people you are meeting with are disabled All this titration has done is add extra stress to my life instead of helping anything I am now going through medication withdrawals because I have been unable to meet in my titration meetings regales of me flagging several times that these timings do not work with my work commitments and now I have extra stress and pressure on my life at an extremely stressful time Would not recommend this to anyone it’s taken me a whole year since my diagnosis to even get to this point and I am still being messed around

Professor Yacoub Khalaf

Obstetrician & Gynaecologist

We chose Professor Khalaf for our treatment for a second time, after the wonderful service we had when concieving our daughter 4 years ago. Professor Khalaf is a wonderful, warm, kind, professional doctor who went above and beyond to help us through a challenging time. His confidence, professionalism and exceptional knowledge guided us through our treatment smoothly. We opted for the personalised care, and we were able to contact Professor Khalaf directly when needed. His quick replies where greatly appreciated. Professor Khalaf gave us the confidence and reassurance to try again, and I am currently 14 weeks pregnant with my second child. We will be forever grateful to this wonderful Doctor for giving us everything we dreamed of, and we could not recommend him enough!

Cathedral Eye Clinic

Ophthalmology, Optometry

I had been considering eye surgery and attended Cathedral Eye Clinic to get a second opinion, having already spoken with a consultant in Dublin. Putting it simply, my experience in Belfast was far superior. The team at Cathedral ran a more comprehensive range of tests, assigned more time and personnel to my case, and were far better at talking through my options. In particular, I was very pleased that they were willing to give me their honest perspectives based on what they felt was best for me in the long run. Ultimately (based on their guidance), I decided not to go forward with any additional procedure at this time, but should I need treatment further down the line, I will not hesitate to go back to Belfast.

Mr Hywel Davies

Orthopaedic Surgeon

From my first visit Mr Davies was From my initial appointment at Spire Healthcare, I found all staff to be extremely informative, professional, and helpful. Upon meeting my surgeon, Mr Davies, he provided clear and comprehensive information regarding my knee replacement surgery and took the time to answer all of my questions thoroughly. The theatre, nursing, and ward staff were excellent from the moment I arrived for surgery through to my discharge, and I felt well cared for throughout my stay. I would highly recommend Mr Davies. The high standard of care I received meant that I felt completely at ease and had no hesitation in returning three months later to undergo my second knee replacement.

Equilibria Health

Psychology, Psychotherapy

I had the pleasure of working with Andrea for quite a long time after having a car accident. She took time to get to know me and what items I really wanted to work on. Each week we found ways that worked for me to express my self and through this she was able to give me amazing direction and grounding techniques to really help my anxiety in the car. I have not only used what we have learned together on the car but have pulled it into my everyday life. I feel lighter and happier. This was life changing for me and I’m so glad we were out together. I would highly recommend Andrea if you are looking for an understanding, empathetic and patient professional who is committed to helping you.

Ellern Mede Ridgeway | Eating Disorder Hospital for Children

Dietitian, Psychotherapy

An amazing specialised unit Which is a privilege for any child My son aged 17 was very very poorly suffering with ARFID and extremely low weight Our 5 month journey has been outstanding, beyond expectations, pleasant safe environment, friendly experiences staff a feeling of home to home, excellent opportunities to pursue studies, welcoming supportive staff at all levels and positions, overall a positive experience with having my son who restored his weight and has fighted his life threatening situation now leading a normal life Thank you to the whole team and the management structure.

Professor Susmito Biswas

Ophthalmologist

Professor Biswas has been absolutely wonderful Kind in his manner Very clear in his explanations Not pushing surgery, just patiently going through pros & cons & advising us in our situation But when we did decide to have surgery he has done a fantastic job. Feel very blessed to have had my daughter under his care. His secretary Grainne has also been so accommodating & very lovely & thé Orthoptist (forgive me I forgot your name) has also been absolutely brilliant - kind & thorough, patient with great explanations. Thank you for the wonderful care.

The Lindo Wing at St Mary’s Hospital

Allergy Medicine, Breast Surgery, + 21 more

I have about 34 years experience of palliative care as a recently retired GP and I can honestly say, in all those years, I have never seen anyone as superb, as kind, as caring, and as hard-working as Ganan in my entire career. He was always there every day, assessing our Mum, explaining his clinical decisions, and involving us in planning next stages of management. Approachable, empathetic, wise, he is a shining example for all of us who have the privilege of doing our job. St.Mary's is very lucky to have him.

Devonshire Diagnostic Centre

Urology, Cardiology, + 6 more

What do we patients want?A succesful doctor, A respectful body language, easy communication?Do you want a pair of eyes that can look at you lovingly when you open your eyes?Who knows?May be all of them...Of course,we patients do not know whether we will die or stay. However, the bond between the patient and the doctor is very important. I am very glad to have met personely, l find it valuable that you can establish a one _on_one human and positive bond with your patients. Thank you Mr Zafer... Mr A.I.

Mr Shobhit Verma

Orthopaedic Surgeon, Paediatric Surgeon

Absolutely Outstanding” Mr Verma and his amazing secretary, went above and beyond to care for my son. Having been to A&E on a few occasions with multiple knee injuries due to football and consultants not being able to identify the underlining reasons we sought private help. Mr Verma was really thorough diagnosing the problem, explaining the treatment and he was available to talk too throughout the whole process. We would highly recommend him. He is extremely knowledgeable, and he cares.

Dr Marwan Al-Dawoud

Sport & Exercise Medicine Doctor

I recently visited Dr Marwan with a rotator cuff tear and to have a steroid infection for the pain . My first time meeting Dr Marwan, he made me feel instantly at ease, he listened to all my problems and answered in depth every question I put to him. He takes his time and you never feel rushed. I find him a very nice, knowledgeable, professional Dr that goes the extra mile for you . I would highly recommend him to anyone .

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

Reason for the low rating on wait time is that I reported for admission at 1300 as requested but didn’t end up going to theatre until 2030. This was in part due to earlier procedures taking longer than expected but it was a very long time to wait and a long time to not eat. Perhaps a 3rd admission slot later in the afternoon would be a good improvement on busy days. But other than that everything else was very good.

Dr Ken Darzy

Diabetes & Endocrinology Specialist

It was a great experience. From booking the appointment instantly and smoothly through to seeing him. I was suffering with chronic unexplained difficult symptoms. And he listened attentively and assessed my symptoms thoroughly. He diagnosed me and provided me with advice on some tests and follow up steps. I received my report instantly. I strongly recommend him. .

Mr Ahmed-Ramadan Sadek

Neurosurgeon

Dr Sadek is extremely proficient, has a warm welcoming bedside manner and is friendly and approachable, he was involved in my care during a particularly stressful time following two recent A and E admissions , he made me feel well supported and in safe hands, even going as far to contact the hospital for my admission reports and scans while I was still an inpatient .