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The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was referred to the Horder Centre for hip surgery as an NHS patient and the difference between that experience and my experiences in NHS hospitals couldn't have been more different. As it turned out, I also had two brief stays in an NHS hospital at around the same time, and experiencing a busy trauma ward in the Royal Victoria hospital in Brighton was pretty terrible. Unusually, I ended up having to have two operations in Crowborough on the same hip, so I was there for several days in all, and though no one really wants to be in hospital they do make every effort to make your stay as comfortable as possible. You get a single room with a TV (Freeview) and your own en-suite bathroom and fresh towels are brought every day. For a start, the staffing levels were brilliant. Someone was always on hand if I needed pain relief or anything else for that mattter. For every staff shiftI was allocated a care worker and a nurse, all of whom were absolutely lovely. They will help you with anything including a bed-wash or shower and if you have any questions they can't answer themselves they will find someone who can. I was regularly offered pain medication and if I felt I needed some in between rounds I had only to ring the bell beside my bed and I was usually able to have it. The food is good and plentiful and the menu choices provide plenty of variety. The staff who bring round the food as well as a trolley offering hot drinks or fruit juice are cheerful and friendly as well as punctual. Even the housekeeping staff were lovely. Although I'm sure all the staff were busy (for example, the care assistants take care of 6 patients on each shift), no one ever seemed to be under too much pressure and they always had time for a chat. They will arrange transport two and from the hospital if you need it, whether in an ambulance or by car, and even the drivers love working there. Some of the staff I met have worked there for many years, which speaks for itself. If I were referred to the Horder Centre rather than an NHS hospital or further surgery at any point I would feel confident that I would be well taken care of.

Mr Maghizh Anandan

Ophthalmologist

Cataracts removal, both eyes: amazing from start to finish. Didn't feel a thing during the procedures; no soreness or bruising afterwards. Now apparent that not only are things clearer but all my previous issues of short-sight and astigmatism have been corrected. Night driving is now a doddle whereas before I had to severely restrict driving at night. My eyesight is pin-point sharp both for distance and medium. Mr. Anandan advised from the beginning that my eyes weren't suitable for lenses covering reading distance so I have to use reading glasses. However he advised that the cheap supermarket (Boots) ones are fine. This saves me over £400 a year compared to my previous glasses.

Mr Tariq Ismail

General Surgeon

Mr Ismail is exceptional not only with my colonoscopy, also very informative and has a professional bedside manner, such a respectable gentleman, I cannot speak highly enough of him. I always feel very safe in his hands, over the last 20 years he has certainly saved my life whenever I have had polyps removed, which certainly would have turned to cancer, thank you not only from me but from my family too for keeping me alive, without you I wouldn’t be here today.

Prof. Bassel Wattar

Fertility Medicine, Obstetrician & Gynaecologist

I saw Prof Wattar following continued issues with breakthrough bleeding and little support available through my local surgery on menopause issues and challenges. It was a bit like a breath of fresh air as I finally talked to someone who made sense, knew what the problem was, and was able to address it quickly and easily. Super qualified, really easy to talk to and clearly very passionate about his practice, I’d highly recommend him.

Mr Gavin Routledge

Osteopath

Gavin is great at osteopathy and pain relief and especially for back pain and includes some physiotherapy type massage to help loosen things up when they have got too tight. I really rate him for calmly addressing the probable causes and quietly sorting them out. I will be going back whenever things get out of hand on the golf course or because i do something silly in the gym.

Fit2Function

Sports & Exercise Medicine, Physiotherapy, + 2 more

I had a great experience working with Harrison at Fit2Function Clinics. He took the time to listen, clearly explained everything, and tailored the treatment to my specific goals. I noticed a real improvement in my knee after just a few sessions. Highly recommend him to anyone looking for a knowledgeable and approachable physio!

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I was so glad to be referred to the clinic. The thoughtfulness and kindness of their approach was great; the explanation of potential treatments and, of course most important, the treatment itself was excellent and reassuring. It made what had felt like a major health hurdle really manageable.

Ms Lucy Kerrison

Nutritionist

My gut health improved so much since speaking with Lucy. So knowledgeable and genuinely wants to help you! I understand so much more about food and started to take fybogel with me on travels as had awful symptoms whenever abroad which I haven't during my most recent trip. Thanks so much Lucy!

Professor Mark O'Donnell

Vascular Surgeon

Professor Mark O’Donnell impressed me greatly. He is very approachable very concise and caring. I was in no doubt about my symptoms and the root cause of my symptoms which pleased me greatly. I would have no hesitation in recommending him as an excellent vascular consultant and surgeon.

Dr. Lisete Pinzon

Psychologist, Psychotherapist

I would like to thank Dr. Lisete for her excellent work and support during my treatment. I have been improving a lot since I started my sessions with her. She is a very caring, professional, and dedicated psychologist. I’m very satisfied with the therapy and highly recommend her services.

Mr James Neffendorf

Ophthalmologist

My experience at the eye clinic was very good you go very quickly to have eye test & pressure then sit down and very quickly then scan but you then have to wait to see either the doctor or his staff. This is ok but think explaining the time scale would be helpful for people getting lifts

Harley Street Hearing

Audiology, Ear Care

After several years, I know the form of ear check, hearing test, discussion and recommendation. As a keen amateur musician, I want to keep playing and for that you need to hear. I value the discussion time so I understand what is happening as I get older.

Nuffield Heath Cardiff Vale

Breast Surgery, Cardiology, + 20 more

What lovely staff!!! the waiting room was packed so the receptionist took us to a quiet area and promised to come and fetch us in good time. Which they did. They showed clear care and concern throughout my visit and made we feel really at ease.

Enigma Healthcare

Cardiology, Allergy Medicine, + 10 more

Lovely to meet Dr Iqbql. My consultation was excellent, very thorough and informative feelvery confident that my issue is going to be resolved. The staff and clinic are so professional and make for a ver6 nice visit

Active X Clinics East Lothian

Osteopathy, Physiotherapy, + 1 more

Why would you go anywhere else for treatment. This place is so warm and comfortable and calming. The facilities are really special for me and Im tempted to join the Archerfield club.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

Today was my first visit to see Dr Nikki. I felt welcomed, listened to and was given plenty of options going forward. Dr Nikki explained everything thoroughly and was so kind.