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The Horder Centre

Orthopaedic Surgery, Physiotherapy

The overall experience was excellent. As an NHS patient I felt I waited too long which affected my mental health and mobility, this wait has impacted on my recovery. I would have waited even longer if I hadn’t gone to my GP and asked for my operation to be escalated. The whole process took six months of physio initial NHS xray took a further 5 months to see the consultant then a further 4 and a half months for op. This has been a nightmare. I am however extremely appreciative of my operation and the treatment I have received during my stay at Hoarders. Also on the discharge sheet I was given a number to call for worries and questions once I got home this number was however not answered and my answer phone message was not called back.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

My experience was very disappointing with the consultant. I was happy for my appointment to be changed just before attending due to the consultant running late. I was very disappointed with the lack of interest and time shown to be by the consultant. I got 10 minutes of his time to be told to cut out caffeine at the cost of £250. I was hoping to receive some understanding of what could be causing recurrent UTI's and reassuring me of any fears of anything sinister i.e bladder cancer. Only to be told this only occurs for around 10/20% of cases. I think what really irked me was he looked at his watch part way through me speaking This I found very disrespectful and rude.

Ms Tahira Naeem

Obstetrician & Gynaecologist

Ms Naeem, was understanding of my frustration of only being provided 4 weeks supply of Testogel at my clinic appointment 10 months ago and then only just getting a followup appointment 10 months later. She explained that it can take minimum of 3 months to feel any effect, so it is necessary to start again with a longer supply, and leave my case with an open appointment for ease of returning if necessary. She will also write to my Dr's to request they take over prescribing if no problems and the prescription works. Also explained that I'll need to take boods again to check my testosterone levels when the supply finishes. I appreciated the plan and full explanation.

Freedom Vision - Chelmsford

Ophthalmology

Very Pleased with the clarity of my vision after wearing Glasses, I had the Galaxy lense fitted and I now have full contrast and colour definition. I had my procedure done at Freedom Chelmsford. The team there were absolutely brilliant,friendly, professional. The procedure was very quick and painless. I could see the improvement immediately . It took a few days for my eyes to adjust as my prescription was very strong and complicated, (lazy left eye.) The hospital is modern ,spotless with excellent facilities and easy access plenty of parking and train. Special Thankyou to Nicola who coordinated everything from start to finish.

Dr. Himadri Chakraborty

Paediatrician

Our 3 months old son has been struggling with tummy issues like colic and silent reflux since he was born. We have not received sufficient or convincing advice from NHS paediatricians or GPs. We had a great experience with Dr. Chakraborty who finally paid attention to our concerns and was clear about how we could address them. It was the first time we felt that someone truly cared for the wellbeing of our baby. He was attentive and professional, and we would happily book another appointment in the future.

Dr Maja Uherek

Oncologist

It really was an excellent consultation, Dr Uherek had allowed plenty of time to explain to my wife and I every aspect of my forthcoming treatments, and answer all of our questions, she provided further guidance on diet and exercise, including special deals on gym membership through McMillans. The doctor also went of other aspects of my health and provided useful guidance. I can’t remember the last time I felt that totally satisfied after a hospital consultation.

Unblocked Thinking

Coaching

Working with Jo has been transformative for my son. She brings together lived experience and exceptional communication, creating a space where he feels completely at ease and truly heard. Jo’s ability to guide him toward recognising his strengths has led to powerful moments of realisation and practical strategies that he feels ownership over. We’ve seen meaningful and lasting improvements in his wellbeing and independence as a result

Mr Christopher Duff

Plastic Surgeon

Mr Duff has an excellent bedside manner. He was extremely reassuring and removed any feelings of anxiety throughout my procedure. I am very pleased with the result of his surgical procedure to the lesion on my finger. Whenever you see him, you feel unhurried and he always adresses any queries or concerns you might have. I have no hesitation in recommending Mr Duff to anyone who requires his specialist skills.

VIP Hearing Solutions Eastcote

Audiology

I received excellent person centred care. I came for wax removal and discovered I had an ear infection that needed treatment first. The audiologist was very helpful and gave me a referral letter to see the Doctor and once the infection has cleared I could return to complete the wax removal . The Receptionist was welcoming , friendly and helpful from my first phone and on my two visits . Thank you

Mr Mark Wevill

Ophthalmologist

I did my own research to find the best consultant possible as this was a big decision for me. Mr Wevill was excellent from start to finish. At every stage, what he explained would happen was what I experienced and it was much more straightforward than I ever imagined. I had LASIK and the results are fabulous. After 36 years of contact lenses and glasses my vision is now perfect.

Nuffield Health Leicester Hospital

I rate my experience with Nuffield Leicester 5 out of 5. The staff are warm, welcoming and professional. Throughout my procedure they looked after me and made sure I was comfortable and pain free. The operation timing was quick and communication from all staff members was fantastic. It was my first experience with private healthcare and I will definitely use them again.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

Was overnight stay at Ninewells Hospital in Dundee, all staff were very polite and courteous to myself and the other 5 people within the ward during my stay. The team were very attentive to each individuals needs, which made for a pleasant stay. Facilities were clean and if any ‘accidents’ occurred then these were addressed immediately to promote cleanliness in the ward

Mr Matthew James

Plastic Surgeon

Matthew James is an excellent surgeon. He has a compassionate approach. He is kind , patient and has a lovely manner. Very down to earth. I trust his judgement implicitly. I highly recommend him. Thank you Matthew for the great care and skilled surgery you performed on me. I am very happy with the result and I feel sure I will be as fit as a fiddle after my recovery.

dentalessence - Burgess Hill

Dentistry

Dr Robert Sword was very professional and throughout my treatment explained in detail what was happening and the options available for further treatment if required. He has a calm reassuring nature and is genuinely a very caring professional dentist whom I would whole heartedly recommend to anyone but in particular those of a nervous disposition.

Mr Shawn Tavares

Orthopaedic Surgeon

Mr Tavares is a very good consultant who always takes the time to explain everything. He has seen me numerous times since he carried out my ACL surgery in May 2025. I feel very looked after and listened to. He gave me all options available and didn’t push the surgery. I am very pleased to have chosen him as my surgeon.

Dr. Pragati Kakkar

Obstetrician & Gynaecologist

I've been with this practice for exactly 2 months and even though it's very far from my home, this is the only place where I always go and I'm always extremely happy with Dr Pragati's advice, warm support, fast test and scan reaultw turnarounds, and the beautifully set up office. This is my doctor for life, thank you!