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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

London Bridge Sports Medicine

Sports & Exercise Medicine

Excellent bedside manner with a true desire to get to the bottom of a problem. Free from the often occurring "I am so brilliant vibes" that I at times got from other consultants. Refreshing down to earth, approachable, very friendly. Most importantly, excellent listening skills, does not try to convenience you of a diagnosis after only hearing a quarter but appears to be thorough before making up his mind. Excellent communicator, who gets a patient fully involved, showing pictures to explain and explaining what he sees on a screen. I initially was a bit apprehensive thinking, hmmm has not got 3 decades of experience like some practitioners I saw in the past. On reflection, a good thing, still greatly motivated to make a difference and passionate about what he does. Deos not leave you feel watching the clock (he went over time, thank you) or rushed. Overall so far a positive experience (first consultation). I usually don't leave long feedbacks but if someone "goes the extra mile", so will I. Most importantly, if you had negative experiences before with consultants causing you pain/flare ups in the night and following day(s) due to handling you roughly during an examination, then give Dr Raiman a try. He very carefully moved my limbs with utmost consideration during the necessary examination, which helps building trust.

Mr Oisin Keenan

Orthopaedic Surgeon

When I read Mr. Keenan’s profile as I was trying to choose a surgeon to replace my arthritic hip, I felt that he was someone who would communicate as well as someone with excellent knowledge and skills to perform my needed operation, and that was confirmed upon meeting him at the initial consultation. He also displayed a quiet confidence and was very approachable at all times, which put me at ease. I was naturally very anxious about having this operation, but I completely trusted in his ability to do an excellent job. He visited me in my room before the operation, and also every day thereafter during my stay, allowing me opportunities to ask any questions that had arisen in my mind, as well as reassuring me of my progress. At the follow-up appointment he likewise reassured me about the success of the operation as well as the condition of my other joints, which had also been x-rayed prior to the procedure. I am very happy with Mr. Keenan in all aspects of this experience.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I had my Pre-assessment on 14/91/26 at 09.30. I arrived early because of the inadequate parking at the hospital but was pleasantly surprised to be able to park straight away so, I arrived at 09.00 for my appt. I registered with reception then the nurse, Sharon, called me. Sharon talked me through my Pre-assessment and explained in detail what would happen when I'm admitted for my op. She gave me an ECG, took MRSA swabs and I had my bloods taken. Sharon explained several forms to me and provided Octensian wash and nasal gel for me to use prior to admission and after. The whole experience was positive. Sharon was very professional with an easy, friendly manner and kindly answered my questions that she had not already covered.

Professor Bruce Kidd

Rheumatologist

I have seen Professor Bruce Kidd a few times and I am currently under his observation. I feel very lucky to be recommended and referred to see him. People who are, sadly, suffering from the rheumatic pain/condition will agree the feeling of waking up without pain is a true blessing and this is what can be achieved with the help of Professor Kidd's High Professionalism, Attention and Care. Professor Kidd demonstrates open-mindedness to different treatments, combining various therapies to provide comprehensive care and it works! I am Grateful and Thankful for Professor's skill and the care I am receiving during my treatment.

Mr Jamie Vatish

Breast Surgeon, General Surgeon

Mr Vatish is a superb consultant. He is skilled, knowledgeable, kind and patient. He also demonstrates a wealth of empathy as he helps you decide on the right choices for you. He embodies being person centred rather than assuming the same clinical approach is right for everyone. Obviously having breast cancer is not what any of us want. Nevertheless, Mr Vatish and Geraldine, the nurse, made a huge difference to how I felt.

Dr Bart Olechowski

Cardiologist

Dr Olechowski has been exceptional and made the entire experience seamless. He took the time to ensure I felt comfortable and fully understood each step, while keeping me consistently informed throughout. He was extremely thorough, making sure every possible test was carried out to gain a clear understanding of the situation. Dr Olechowski put me at ease from start to finish, and I would strongly recommend his services.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

I cannot fault my hospital stay in any respect. It was a wholly positive experience, notwithstanding that I had major surgery! Every single member of staff I encountered made me feel I mattered. They were, without exception, so professional and caring and kind. And - when I needed a hug I received several! I would describe the care I received, from start to finish and in every respect, as exemplary.

Dr Levansri Makalanda

Radiologist

My first appointment to see Dr Makalanda today was very important to me. I found Dr Makalanda very professional with a fantastic understanding very knowledgeable and with a sympathetic personality. He listened to my issues and reviewed my previous scans. He has given me hope that I thought I would never get after six years of suffering. I’m truly grateful to him. I highly recommend Dr Makalanda.

Mr Michael Smith

Ophthalmologist

The waiting area is quiet and spacious. The reception and admin staff are friendly. The nurses/technicians similarly genuinely interested in you and remember your last visit. Dr Smith also knows his patients, is thorough in his assessment and forward treatment plan and open to questions. Follow up administration is prompt. After a visit I know I have properly been examined.

Moorgate Andrology

Obstetrics & Gynaecology, Urology

The booking process was good. David gave me an excellent first impression. He, with Dr. Fragkoulis, and the rest of the team - communicated professionally ensuring they obtained - and all the same - provided the right information to help me with. The staff was kind and reassuring pre-op, and the post-op guidelines were quite straightforward. I would recommend this clinic.

Mr Sanjaya Kalkur

Obstetrician & Gynaecologist

I would not hesitate to recommend Mr Kalkur. He has treated me following my Endometrial Cancer diagnosis in October 2025.. He is an exceptional surgeon, who really cares about his patients. He makes sure that he is there to answer any concerns you have pre and post surgery. My cancer journey has been made easier because of his wonderful team.

Mr Gavin Bartlett

Orthopaedic Surgeon

Mr Bartlett explained very clearly at my pre op meeting with him. What was. Necessary and what he would be doing to rectify my painful hip joint. Apart from rather a long wait until the procedure every thing went quickly and I am being very well cared for thank you to all staff and technicians

Nuffield Health Guildford Hospital

Urology, Weight Loss & Bariatric Surgery, + 46 more

It was a fantastic visit hardly any waiting around very professional kind friendly helpful people the lunch and the coffee was delicious. The procedure went very well and I’ve healed very well. Incredible staff everybody was so kind and friendly.

The iGP - Private Doctors - Newport

Diagnostics & Testing, General Practice (GP), + 10 more

I’m a regular patient of iGP and wouldn’t go anywhere else. I made a same-day appointment via the online booking system. The receptionist and doctor were amazing and I left with a clear treatment plan. I highly recommend this service.

Kingsbridge Newry

Pain Management, Audiology, + 15 more

The doctor was lovely. Very clear on my options and what to expect. The nurse who took my bloods was very friendly and helpful. I am a fainter but she helped talk me through it and made the experience a lot easier for me!