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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

Over all I was treated very well and staff were very pleasant. Pre-op literature was vague and not geared to the patient's individual procedure. It was all generalisation and I had to telephone the booking line to ask was mine an overnight stay as I needed to organise accommodation for my husband as we lived a good distance away. Organisational and communicational lines could be improved. At my pre -op appt, the nurses at first weren't sure why I was there until I told them and then when I asked questions, they both gave conflicting answers. It did not inspire me. When I arrived on the day, the nurse doing my induction said about taking a pregnancy test and then asked "Or have you had a hysterectomy?' I looked and smiled and said that was why I was there so she had not familiarised herself with my information although she was very good afterwards. It seemed all very quick with a nurse, doctor and physio seeing me in quick succession and then me being taken to surgery quickly. I did ask the nurse for me to speak to Dr Obrycki, as I wanted to be sure of the procedure as the last time I had talked to him was in January. Indeed Dr Obrycki did come and talk to me in theatre. He and the central nurse and the anasethetist were absolutely excellent; calm, professional, caring and sincere. Perfect. I did tell them that patients are just another procedure for them but I fully appreciated their kindness and skill. In recovery I had a 1:1 nurse who was reassuring and caring; I think she was called Morag. I had lost more blood than anticipated and I was very weak and very sore, but she was very soothing and attentive. I do remember blurred vision of Dr Obrycki and the anaesthetist coming to see me but I took nothing in that they said. I do think there should be some follow up from the consultant either to family members or the patient when they have regained full capacity. The nurses were able to say that I had lost blood etc but they weren't actually at the surgery and so we have to wait til the 6 week checkup to ask questions etc. May I just say too that going over ridges on the ground and into the lift was very sore and its something that can be overlooked but every wee bump, I felt, having had the hysterectomy but I know we have to be transferred back to the room. May I say the nurses were very good in letting my husband be there for me after surgery even though it was late - it was very reassuring and soothing to see a familiar face so I would encourage that. I had an awful painful, sick night but CarolAnne nursed me through it brilliantly. I cannot praise her enough and I would wish for her to be acknowledged. I was not in a good place and she worked with meds and injections and putting the bed up and down and I thought she would be getting annoyed with me but never once did I see her mutter or make a face. She was a superstar for me when I needed it; caring, attentive, always looking to see how she could help etc The next day, I waited on an iron infusion which had to come from Belfast which took a while, but the nurses dealing with me and the ladies who brought the food and tea etc were really lovely. I don't think one night is sufficient for a hysterectomy although I know beds are precious. I was offered to stay another night as the iron was late in coming but my husband was already there and there was no sense him driving home but if I had known I was in longer, our plans would have been different. But I want to say a huge thank you to all concerned as this procedure will change my daily life; please know that even though its a job for many, its a life changing for the patients. Thank you very much

Dr Venkat Mahesh

Gastroenterologist

As a medical student, I was extremely anxious about my mum needing further treatment for her gallbladder stones after she’d already had a complication from previous gallbladder surgery elsewhere. I happened to sit in on one of Dr Venkat Mahesh’s endoscopy lists during my placement, and what struck me immediately was that almost every patient on his ERCP/EUS list had been referred in from other hospitals across Lancashire after failed or very difficult procedures. He moved through these complex pancreatic and biliary cases calmly and confidently, successfully completing each one, and explaining things clearly to the team as he worked. Watching that as both a student and a daughter, I knew I wanted nobody else but him to look after my mum. I asked if my mum could be managed by him, and once her local doctor sent a referral letter, she was booked under his care. He removed her gallstones endoscopically, despite her previous complication, and the difference since has been incredible: she can now eat normally again without worrying that every meal will trigger severe stomach pain. Seeing that transformation at home, after witnessing his skill in theatre, has left me genuinely grateful. From my experience, he is exactly the kind of specialist you hope to find for complex gallstone and bile duct problems—technically excellent, calm under pressure, and someone you can trust with the people you love most.

Mr Denis Tsepov

Obstetrician & Gynaecologist

I had a laparoscopy with Dr Tsvepiv and his team, and I honestly couldn’t have asked for a better experience. From the moment I booked my consultation, Dennis and his team were fantastic. He immediately put me at ease with his calm, friendly manner. He explained everything clearly, providing enough detail to feel informed, but never in a way that caused anxiety, which was so important to me. On the day of my operation, everything ran seamlessly. I was seen straight away and taken into surgery without any stress or waiting around. The entire team were incredible—friendly, knowledgeable, and genuinely caring throughout. I suffer with health anxiety and was absolutely terrified beforehand, but looking back now, I genuinely question why I was so afraid and wish I had done it sooner. I had read so many horror stories about recovery, but my experience has been the complete opposite. I’ve been very fortunate to recover extremely well, and even at just 5 weeks post-op, my symptoms have already improved significantly. I’ve also felt really supported after surgery. I’ve been able to contact Viktoria whenever I’ve had questions, and I’ve been given clear guidance on next steps, especially as I’m planning to try for a baby. Honestly, anyone would be lucky to be under the care of Dr Tsvepiv and his team, they truly are exceptional.

Mr Tony Antonios

Orthopaedic Surgeon

Mr Antonios took the time to explain the MRI scan and outline the treatment he planned. He was frank about the fact that he would not know *precisely* what needed to be done until he saw the situation from the inside. The operation was successful. The one thing I wasn’t completely prepared for was just how painful the first 2.5 weeks would be! Apparently the tear was a big one. Mr Antonios has just reviewed progress at the 8-week stage and is pleased with the outcome, as am I; and I appreciate very much the care I have been given. If I have one suggestion to make, it would be that the patient be mailed or emailed a summary of the work that has been done: I appreciate that not everyone will want to know the details but I would have liked to receive them. Overall, though, I am completely content with the professional care I have received.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

I was extremely nervous about my MRI with contrast as I don't link needles and I am very clostaphobic. I was greeted in the MRI suite with an extremely friendly and professional person. Kumar I think was his name, put me at ease and reassured me. He completed attaching my cannula very quickly, efficiently and more importantly extremely pain free. He also advised that I could go into scanner feet 1st. This was made possible by the MRI technician also. I loved the sky ceiling and the whole process was extremely stress free and conducted extremely well. 10 out of 10. In an extremely stressful time my visit to the handover was exceptional. My wife who was waiting for me for 90 minutes also greatly appreciated the comfortable seating area and coffee. Thank you

Regal Private Therapy Practice

Child & Adolescent Psychiatry, Psychology, + 1 more

Dr Ashleigh Powell helped me so much to understand what I was going through and how we can learn skills that can help me prevent it. Also, she always assured me that times would get tough and that it would not always be a smooth sailing journey adding to this in all sessions. It wouldn’t all be talking about what I’m going through or something boring we might do activities that help me talk about my emotions easier or a more fun and engaging thing. Ashleigh was very helpful and I highly recommend her to people looking for a kind nice to be around and useful therapist.

Mr Dinesh Alexander

Orthopaedic Surgeon

This was a follow-up appt after arthrosamid injections in knees. Mr Alexander explained the way forward to me & what to expect. His explanations have always been clear and helpful & this was the same. Prior to today’s appt, he has administered steroid injections in both my knees followed by (some time later) arthrosamid injections. On all the occasions he has done so, the process has been quick and efficient and his care has been excellent. I have been extremely happy to have had him as my medical professional.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Parking at the facility was tight and limited - I am a blue badge driver and was fortunate to have someone just leave as I arrived, but it was the last spot. Very pleasant staff inside the facility. I use a walking aid and found the floors in the open areas level, clear, and easy to navigate though the exam rooms themselves were a little tight. Toilet facilities and lift access were faultless. Signage was a little confusing for me, but the staff were very willing to help.

Miss Harleen Deol

General Surgeon

I found Miss Deol warm, friendly and professional. After my mammogram she completely put me at ease and explained why my symptoms may be happening. Her clinic was very busy and I can see why, even though my appointment was running late I was kept up to date and everyone was very apologetic. I was lucky in that no further treatment was needed but I would not hesitate to return to see Miss Deol if I had any further breast issues. Her breast nurse too was very lovely.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

I found all the staff to be very kind and helpful. I was treat in professional in friendly way. Every thing was explained to me. When I went in to the procedure room I explained my concerns over not being able to lay on my left side for prolonged periods, so in order to help me feel more comfortable the procedure was carried out whilst I lay on my right side. The surroundings were very clean without feeling clinical.

Mr John Brookes

Ophthalmologist

Mr Brookes is a kind and reassuring person and a very skilled surgeon. He found that I had a particularly large cataract and explained to me that meant I might suffer some discomfort following the operation. I am now on my second day and everything feels fine and it is great so see clearly again out of my right eye. I am looking forward to seeing Mr Brookes again soon to operate on my left eye cataract.

Mr Kiran Singisetti

Orthopaedic Surgeon

I had a total knee replacement which has gone well. Mr Singisetti was very professional and approachable. He ensured that I had all relevant information and I felt informed going into surgery and afterwards. On the day he was calming and ensured I was comfortable. The care from Mr Singisetti and the team at the Nuffield has been excellent at all stages of the process.

Mr Mustansir Alibhai

Oral & Maxillofacial Surgeon

I visited Dr. Alibhai in February 2026 for a salivary gland issue. After my first appointment, I felt completely reassured and confident in the proposed course of treatment, which included surgery. Dr. Alibhai is a highly skilled medical professional who genuinely cares about his patients. His calm, attentive approach made my concerns much easier to navigate.

Newmedica Newcastle

Ophthalmology

No complaints whatsoever. Could not have been better or easier. Bruce Fox was marvellous. When I arrived he made me feel so at ease, explained everything that was going to happen, answered all my questions , and stayed with me the whole time I was there. He made the whole experience so much better.. I cannot praise him enough.

UK Vein Clinic - Reading

Vascular Surgery

The treatment I received at the UK Vein Clinic was excellent. I was a little nervous beforehand, but the consultant (Mr Howard) and the 2 nurses were outstanding. The treatment itself was done so well. Mr H kept me informed at all times and the distraction techniques were brilliant! I would highly recommend this team.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I did not have to wait long - I was actually early for my appointment and was seen very promptly. The reception workers/nurses were polite and efficient. However I found the clinical staff slightly brusque and none of them wore a face mask during the procedure - this concerned me.