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RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Communication is not at all a strong point of RTN diagnostics. I was told, I , as-well as my designated persons had to fill in online questionnaires . It took several communications for the questionnaires to be sent out to them . My brother who was the main person and only relative RTN wanted to fill in my developmental questionnaire never has received any communications whatsoever despite them telling me they had sent it to him several times. One of the problems I faced was that I do not have any living relative or friend who knew me in childhood, apart from my brother, but he is 3 years younger than me, so in light of this I was instructed to fill in my background questionnaire myself , to the best of my ability as he would be less likely to know the answers. I was also requested to send in further evidence including a medical summary report , school reports and my personal symptom observations. I had school reports from juniors through to secondary school so I proceeded to send those in to the requesting email . This turned out to be wrong because when I chased it up they said it should have been sent to different department/email , and it had not been subsequently forwarded to them. I was not informed of the correct email previously. This obviously delayed and wasted time. Finally I was told that RTN had everything they needed to move forward with the assessment. I was told it would take 3 months to get the final appointment with the psychiatrist who would go through my adhd outcome report With me. after three months I had not heard anything so I had to chase RTN to see when I would get an appointment. When I was finally given an appointment it was cancelled the afternoon before by the psychiatrist stating they required my brother to fill in the background form (they had told me to fill in ) he still to this day has not received it. It was frustrating so I put in a formal complaint because I had taken unpaid leave as a carer to be able to attend my appointment which they cancelled last minute giving an excuse that frankly did not stand because they had been informed about my lack of family to fill in my developmental form months beforehand. When I eventually got my appointment the psychiatrist I was allocated was changed again and then I was informed my report had not been written out completely by the assessor and therefore some of the one hour allocated was going to have to taken up by him having to ask some questions that he said he needed to make the assessment. He also said that it would have been easier if he had my school reports. I informed him that I had sent them as requested twice. He had to search online to find them., he basically was unprepared for my adhd review. He read the school reports to me during my appointment. It seemed to me that it was all being done on the fly. One thing I also noticed is that I seemed to be assessed (in my opinion) according to male adhd symptoms/criteria. I donot feel that RTN have managed this whole procedure efficiently nor professionally. They lack good communication cancel appointments last minute and arrive at the final adhd report review unprepared. I feel the whole process has been made unnecessarily stressful. From start to finish it has taken one whole year. I chose RTN diagnostics as part of the nhs right to chose. I would not recommend.

Mrs Maya Harris

Urologist

I consulted Mrs Maya Harris due to an enlarged prostate that was now causing incontinence. To address this issue, NHS treatment had inserted a catheter and put me on a waiting list for surgery, but I had no confirmation as to the date of such a procedure. Hence, I decided to investigate private treatment and following google based research, I determined that a good starting point was to have an initial consultation with Mrs Harris. She was very understanding and identified a slot for an appropriate procedure some 5 weeks hence, She provided reading matter for the possible range of treatments while recommending in my case, Aquablation therapy. This is a minimally invasive, robotic-assisted procedure for enlarged prostate (BPH) that uses a heat-free, high-pressure waterjet to precisely remove tissue, providing long-lasting, durable symptom relief. Following my review of the supplied literature, I concluded this was an appropriate option, and proceeded confirm the operation, which was successfully carried out by Mrs Harris at a nearby private hospital with good follow up monitoring and then 6-weeks after the procedure, discharged by Mrs Harris. I have been very pleased with the results and was able to recommence my work, just two weeks after the procedure, initially remotely and then on-site in my profession as a business consultant. I am very happy to recommend Mrs Harris for those with similar symptoms to what I was enduring.

UK Vein Clinic - Harley Street

Vascular Surgery

Since the moment I entered the clinic I was very well taken care of. The friendliness of the staff made all potential stress go away in seconds. The procedure itself was almost pain free and if any pain was felt that was similar to when one has their blood test done. My treatment was both radiofrequency ablation as well as foam sclerotherapy on both legs. It was done literally in a flash while having a friendly relaxing chat with doctor and nurses. I was shocked when I was informed the treatment was already completed. I have been instructed about the aftercare as a reminder as I had received many emails before the treatment explaining all stages including recovery. Then I simply got out of the clinic and had a walk around the city with my husband who was also amazed how quickly it all went. Their aftercare is spot on too and you can get in touch any time you might feel concerned. It is now my fourth day after the treatment and I feel great and I am so happy that all nasty vericose veins I had are gone. I would and will recommend the clinic and the treatment to anyone struggling with vericose veins issues. Milena

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I was scheduled day surgery on a Sunday and was told to report at Margate Hospital, St Peter’s Rd entrance. Being a Sunday, there was no one at Reception and although a sign said to go to another Reception, it was the wrong one. We asked someone who worked at the hospital and they did not know. Finally we found someone who did know and she directed us to the correct location. The appointment was for 12:30 (no food or drink prior) and the surgery didn’t actually take place until after 3pm. My opinion: 1. Not impressed with the directions and the scheduling; and 2. The surgeon and nurses were all absolutely wonderful, very efficient and professional, and made me feel confident that I was in good hands.

Mr Amr Emara

Urologist

Dr Amr is an excellent example of a confident, specialised doctor who considers the patient's psychological state before their physical condition. He can calm the patient and prepare them for discussion and understanding of their condition by providing a thorough explanation, giving examples, and clarifying differences from other cases with similar symptoms. Another good thing is his explanation of different treatment methods, highlighting the advantages and disadvantages of each to help the patient make an informed decision while staying up to date with the latest advancements in medicine and treatment. Thank you, Dr Amr, for your continued support, and I wish you continued success in helping patients.

Dr Devvrat Katechia

Plastic Surgeon

I can’t say enough wonderful things about Dev. From the moment I walked in, he made me feel completely comfortable and at ease. He took the time to answer all of my questions thoroughly and never made me feel rushed. Dev is incredibly warm, kind, professional, and clearly very knowledgeable about what he does. The results have been amazing, not only was I happy shortly after my appointment, but even two months later my Botox still looks fantastic and very natural. I truly felt cared for and confident throughout the entire experience. I would absolutely recommend Dev to anyone looking for someone skilled, thoughtful, and genuinely invested in their patients’ results. 😊

Kidswell Health

Child & Adolescent Psychiatry, Endocrinology & Diabetes, + 3 more

Honestly, it was an amazing experience from start to finish. Everyone I spoke to was incredibly friendly and efficient, and the attention to detail really stood out. The clinic is thoughtfully designed to appeal to all ages — my 8 year old was quite apprehensive beforehand but ran straight in as soon as she spotted the Rubik’s cubes. The doctor was warm and approachable, and I was genuinely surprised to receive his report within just a few hours of the appointment. I’ve been to private clinics before, but nothing has compared to this level of care. Even being asked for feedback shows how much thought and consideration goes into Kidswell Health.

Dr Rani Bora

Psychiatrist

I started with the Holistic Psychiatry Practice after being polydrugged and let down by several other psychiatrists and health professionals. Their approach is refreshing and helped me realize there are people who dont automatically prescribe drugs for mental health challenges. I saw Rani in person recently after several online consultations. She has always been empathetic and helpful in my drug tapering journey, and very good at suggesting professionals to help me further. I would thoroughly recommend the practice as a healthier option for people facing mental health challenges of any kind. I

Dr Sukhjinder S Nijjer

Cardiologist

I went to Dr. Nijjer as I had some symptoms I was unsure of, having recently done sinus surgery, whether they are cardiac or sinus, to make sure I was fit for my forthcoming skiing trip. Dr. Nijjer, as always, took the tome to listen to my concerns and provided me his rational expert opinion, as he always does whenever I visit him. He also ensured my GP practice provide me with the most optimal medication for which I am really grateful, as it took convincing from Dr. Nijjer for my GP to provide me with a repeat prescription for that medication.

Dr Patrick Heck

Cardiologist

Dr. Heck is an amazing combination of compassionate human and incredibly professional doctor - which doesn't happen often. With immense good humour and obvious personal concern, he understood my situation and then devised a pathway forward, which was both practical and clear. I feel hugely fortunate to have access to care like this, and can only say that I feel I have been looked after with care and appropriate professional concern. Long live the NHS for being able to support these high standards!

Mr Prokopis Annis

Orthopaedic Surgeon

Mr Annie was extremely pleasant to deal with, throughly explained the procedure and possible outcomes. Clinics were always on time, and admission to hospital was quick following the pre op assessment. Excellent pre op advice and information (including the input from the whole theatre team). Post operative advice was thorough and good follow up the morning after surgery leading up to my discharge. Post operative clinic appointment 7 weeks following operation was useful.

Spire Methley Park Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 14 more

I recently attended an appointment at Methley Park with Mr Janos Patko for hip pain. I received my appointment very quickly, the staff were professional and friendly and I was kept informed about my upcoming appointment. I have attended Methley Park on numerous occasions and always received very excellent service, friendliness, the hospital is very clean and I have received and been kept upto date with my upcoming appointments, excellent Hospital and Consultant.

Mr Zack Best

Podiatrist

I would like to say how impressed I have been with treatment I received from Zack. He has a professional, friendly manner and clearly wants to achieve the best possible outcomes for his patients. He ensured that I understood every step of my treatment. I did not feel at all rushed during my appointments as Zack gave me time to ask questions and he responded to these in detail. I would have no hesitation in recommending him.

Practice Plus Group Hospital, Plymouth

General Surgery, Imaging (Scans), + 2 more

My visit was well run with all preparations going smoothly. Apparently it was rather difficult to waken me after the operation and therefore had to remain overnight. I was told that I would be contacted approximately four weeks after, but this didn’t happen. I would have liked to have been explained the reason for the problem with my awakening as it might be useful should I need a general anaesthetic in the future.

The Royal Marsden - Sutton

General Surgery, Imaging (Scans), + 1 more

I feel very fortunate to be receiving care from The Royal Marsden at Sutton. Being treated at a specialist hospital focused solely on cancer is a very different experience from other NHS hospitals. All staff are incredibly caring, supportive, and excellent in their roles. Despite the longer journey from Kent, I feel it is absolutely worth it to receive such outstanding care.

Mourne Private Clinic

Dietetics, Imaging (Scans), + 3 more

This is our first pregnancy and we decided to book in for an early scan, we wanted the reassurance. From the moment we walked in, the staff were lovely and very friendly. We weren’t waiting long before Rebecca took us up for our ultrasound. Rebecca was lovely and explained everything to us. We were delighted to see a little flutter. Would recommend Mourne Scan Clinic