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Nightingale Hospital

Nursing, Nutrition, + 2 more

The OCD nursing team are fantastic at what they do and the therapy team are absolutely brilliant. My 1:1 therapy was outstanding and so valuable to me during my time here. The catering team, the housekeepers, maintenance, reception.... All really friendly and professional. Two things that I want to mention that I have already fed back: 1. It was very disappointing when two team members were allocated to different wards with no transition (Greta-Mae and Carlo). I feel that when we are allowing ourselves as patients to be open and vulnerable and put our trust in people, to then be told they have moved with no transitional period is not very sensitive or fair. 2. I have also fed back about a patient that seems very unwell but does not have 1:1 supervision around the hospital. This person sometimes invades others personal space, says inappropriate and triggering things, has sometimes removed her clothing in the courtyard and I have also seen her with long sticks in her hands in the courtyard. I fed this back to the patient services manager and the board holder who agreed that this was unacceptable. I was told that until discussions have been had she should be on 1:1 care, but then the following day she was once again the courtyard thrashing round the same sticks. I think this is a safeguarding concern. Those two things aside, I have found my impatient care outstanding, I cannot fault the OCD ward team. I feel heard for the first time and have hope for my future now thanks to them. I will never forget what they have done for me.

Ms Laura Ismail

Obstetrician & Gynaecologist

Dr Laura Ismail is truly an exceptional doctor and one of those rare professionals who redefine what outstanding medical care should feel like. She is, without question, the most knowledgeable and highly educated doctor I have ever met, yet what makes her remarkable goes far beyond her impressive expertise. From the very start of the consultation, she took the time to listen attentively and understand my concerns in depth. She explained everything with clarity and precision, taking great care to ensure that I fully understood every aspect. I arrived with a long list of questions, and she answered each one patiently and thoughtfully, never rushing, never minimising anything, and always making me feel heard. What impressed me most was the sense of reassurance she provided throughout the entire consultation. Dr Ismail has a rare ability to make you feel completely safe, supported, and confident that you are in the very best hands. I feel that she would never allow a patient to leave without feeling fully at ease, fully informed, and with a clear understanding of the treatment plan and next steps. Doctors like her are incredibly rare. Her unique combination of intelligence, thoroughness, empathy, and genuine dedication sets her apart. I cannot recommend Dr Laura Ismail highly enough to anyone seeking not only an exceptional doctor, but an exceptional human being.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I had ALT phallo with Mr Nim Christopher and was admitted for 5 days post-op, and I cannot thank the nursing staff enough for the care I received. Every nurse I encountered was professional, compassionate, and genuinely attentive. They consistently checked on me, explained things clearly, responded quickly whenever I needed help, and treated me with kindness and respect at all times. Their reassurance and calm presence made a difficult hospital stay much more comfortable and less stressful. It’s clear they take great pride in their work and truly care about their patients. The morning Nurses Kate and Erisa were extremely wonderful even though at one point there were so many patients and only 2 of them to take care of all of us, they were encouraging and they set a positive tone for each day. The night shift nurses Mo and Aliesha were reassuring and kind and always present when things felt hardest. Of course ai cannot leave out Alina who was always caring and compassionate throughout my stay. Last but certainly not least I would like the thank Mr Nim for his excellent care and support and Dr Patil for the amazing anesthesia he delivered. They were all like family to me. I’m deeply grateful for everything they did for me. Your professionalism, kindness and dedication did not go unnoticed.

Ms Monica Durigon

Nutritionist

I went to see Monica as I was struggling with irregular periods, low energy, bloating, irregular bowel movements, and generally not feeling at my best. Monica took a thorough medical and symptom history and organised functional testing for me, including a stool test and a hormone test. She quickly identified that my thyroid needed support and focused on improving my gut health. I followed a nutritional and supplementation plan for three months, which was practical and, I must say, also delicious. Now my energy is great, my bowel movements are regular, I no longer have a bloated belly, and my period is only a couple of days off a 28-day cycle. I am over the moon with the results and would recommend Monica to any woman struggling with low energy, hormone-related challenges, or digestive issues. She has been incredibly supportive and understanding, and the plan she created for me was completely tailored to my busy lifestyle, as well as my likes and dislikes. I will continue to see Monica at regular intervals to make sure I continue to feel great.

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

I had a meniscal tear repair on 20th January. I am really disappointed and dismayed with the conflicting advice I was given regarding physiotherapy. An hour prior to surgery, Brad the physio told me I would be fully weight bearing after the operation. After the surgery a different physio told me I could not weight bear for three weeks and had me up and about practising walking on crutches. She also put a leg brace on my leg which was locked. I wasn't told to unlock it. Therefore for 2 weeks post surgery I wasn't weight bearing and movement in my knee was restricted totally. Today I had my stitches out and my first physio session. Physio told me I should have been 50% weight bearing straight away and that my leg brace should have been unlocked to allow some movement. So three conflicting pieces of advice. I am really unhappy.

Ms Charlotte Deans

Obstetrician & Gynaecologist

It was a privilege to have both of my babies delivered by Charlotte. She is intelligent, compassionate, and has an infectious positivity. I felt reassured and uplifted every time I saw her. My second pregnancy became high risk, which was understandably a very stressful time for our family. Charlotte supported and reassured us day and night, working tirelessly to minimise and manage the risks. Thanks to her care, we welcomed a perfectly healthy baby boy at 37 weeks, for which we are incredibly grateful. I also recovered very well from my C-section, and the scar has healed beautifully. I am deeply thankful to Charlotte and would recommend her wholeheartedly.

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

Although the appointment wasn't satisfactory for me because the doctor couldn't give me a second opinion on my back and neck pain since his specialty is lower extremities, he sent me for updated MRI exams so he could give me a responsible and accurate second opinion on my knee and ankle. I emailed the doctor and am waiting for him to reply with his diagnosis from the previous appointment so I can provide my employer with the information they need to continue helping me with the MRI costs and get positive results that will allow me to go to work without any health risks. Thank you very much.

Mr Riaz Agha

Plastic Surgeon

I couldn’t be happier with my experience with Mr Riaz. From the very first consultation he was professional, reassuring, and took the time to explain everything clearly, which instantly put me at ease. The surgery itself went smoothly, and the care I received throughout was excellent. I’m absolutely thrilled with the results of my breast enlargement — they look amazing and very natural, exactly what I hoped for. Mr Riaz’s skill, professionalism, and attention to detail really show in his work. I’m so grateful and would highly recommend him to anyone considering cosmetic surgery.

Miss Adriana Kovacova

Cosmetic Doctor, Ophthalmologist

I found the whole experience of surgery with Dr. Kovacova to be extremely reassuring. I was relatively nervous about the ptosis op, she gave clear and considered information on what I should expect and the related risks before the op but was careful to explain that it was a relatively routine procedure that put me at ease. During the op she talked to me throughout, making me feel calm and relaxed. During my follow up appointment she was very friendly and explained the best course of action for healing. All in all, Dr. Kovacova ensure an extremely positive experience of surgery.

GenesisCare Nottingham

Oncology

I was anxious and didn't know what to expect during my SABR treatment for Prostate Cancer, but during the Planning Scans, it was explained to me what would happen and how to prepare for the treatments. Every stage was well organised, professional, and caring. A dedicated team looked after me very well. The car organised by Genesis picked me up for my appointments, with the same driver each time, making me feel at ease. The treatment sessions were comfortable throughout. I am very grateful to the team who looked after me so well.

Dr Turab Syed

Orthopaedic Surgeon

I recently attended to have a corticosteroid injection in my foot. Dr. Syed kept me informed the entire time, joked with me and the other staff and chatted about my interests to put me at ease. He explained clearly what was happening and made sure I could see the screen of the ultrasound as he worked so I could follow along. I was very happy with the procedure and all of the staff involved.

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

I have struggled with trigger finger in both hands for a while. Mr. Jonathan Hobby has always given me the best advice and treatment. The most recent steroid injections have been a huge success. My middle fingers no longer lock when I'm carrying out daily tasks and the terrible pain in my left middle finger joint has disappeared. A huge relief and it's wonderful not to be in pain.

Mr Robert Gleeson

Orthopaedic Surgeon

Mr Gleeson performed an ACL reconstruction on my right knee nine years ago. Since that surgery, I have experienced no ongoing issues and often forget that the knee was ever injured. After recently rupturing my left ACL, I did not hesitate to book a consultation with Mr Gleeson, as I was confident in his expertise and the excellent outcome of my previous surgery

Mr Richard Goddard

Orthopaedic Surgeon

Very easy to speak to and answered all my questions in a way that easy to understand. Richard operated on my left knee the previous year and I was very pleased with the result. This year the operation on my right knee has gone even better and I look forward to getting fit as soon as possible. Many thanks to Richard and all the staff who were part of the team.

Riz Ultrasound

Physiotherapy

I attended for an abdomen scan, booked at 1.30am for the same day due to severe pains. It was discovered that I had gallstones. Price is excellent. And the scans were accepted by my gp and I’ve been refereed for surgery. Thank you so much for all your help. Have passed your details onto two others who are also looking for scans.

Spire Murrayfield Hospital Wirral

Breast Surgery, Cardiology, + 16 more

Was left waiting to go home after op - communication breakdown between day staff & evening staff and no follow up appoint for stitch/wound check - had to change dressings myself and contact BUPA for arranging appoint weeks later. Overall staff were lovely but possible lacking in cover/number of staff availability.