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Dr Bhushan Mokoonlall

Obstetrician & Gynaecologist

After a 10-year gap since my first child, we started trying for our second when I was 41. I was filled with worries - about my egg quality, my health, and whether we could have a healthy baby at this age. Then we met Dr. Bhushan, and everything changed. With just three months of his caring guidance, simple yet effective medication, and advice for both me and my husband, I conceived naturally. At 41, it felt like nothing less than a miracle. During my pregnancy, he was not just my doctor but my biggest reassurance — always professional, always patient, always paying attention to every detail in the scans and guiding me with the right precautions. His calm confidence gave me the strength to endure throughout the journey. Dr. Bhushan will forever hold a special place in our hearts, and I wholeheartedly recommend him to anyone dreaming of starting or growing their family.

Mr Ben Carrigan

Acupuncturist

I came for acupuncture with Ben with an extremely painful lower right leg. It hurt hugely to drive, walk or sleep. It was also affecting me socially as I couldn't go for walks with friends or grandchildren without medication and, even then, only a short distance. I was very demoralised as I'm an active person and worried about my future. Improvement was not instant but slowly started to happen. Ben was very patient and empathetic to my needs. He tried many different methods, unearthing that there were 2 underlying causes to the pain. He never tried to minimise my ultimate goal to walk easily. Since one origin was my lower back, I also started swimming to help maintain that. This is helpful and ongoing. Now, I am able to walk a distance and lead a normal life. I am so profoundly grateful to Ben for his ultimate skill, perseverance and dedication to his craft.

Urban TRT

Endocrinology & Diabetes

From the moment I contacted the clinic, I was dealt with in such a professional, caring way that I was instantly put at ease and filled with confidence. An appointment with Dr Airey was organised promptly following blood test results, and a treatment plan was put together. My treatment plan was personalised for my symptoms and results, and each blood marker was discussed in length. Any question that I asked was answered in such a way that I was left feeling confident and assured that I was in the right place. Fast forward 2 months since treatment began - I feel like a new man. I genuinely have my life back thanks to Urban TRT and the team. I look forward to continuing my treatment. If you are on the fence about which clinic to choose, honestly, look no further. Urban TRT has my backing 1000%.

Mr Richard Goddard

Orthopaedic Surgeon

Whilst a member of 40 years plus, this procedure took place via the Patient Choices arm of the NHS. Very clear explanation of the procedure and gave time for me to ask as many questions as I had. All answered, which put me at ease. The whole process was very professional with clarity at all stages pre and post operation. All the nurses were very caring and encouraging with nothing being too much trouble. I felt very well looked after. The food was delicious and felt as if every option was a healthy one. Portions were perfect for someone with very restricted movement. For what was a very challenging operation, I couldn't have wished for a better experience.

Nuffield Health The Manor Hospital Oxford

Arrived at 7 am half hour earlier than needed because my driver was nervous about traffic. Reception staff friendly. Waited while reading. Then shown in, given some questions, blood pressure test and pulse. My pulse rate is low so a few comments about that. Shown to changing area, given a locker and gown, disposable pants and dressing gown. Some more waiting and then shown to operating room. Was made comfortable and given sedation. Prof East explained what he'd done but also gave me an envelope with results so I could examine it when sedation effect worn off.

OSD Healthcare

Pain Management, Acupuncture, + 47 more

I am pleased with the surgery and care I was given. However, my scar did leak and bleed slightly and OSD arranged for it to be looked at and a dressing was applied. I needed some more Movicol for which I was charged £10. I was given an appointment to have my scar checked and was given 2 more dressings which I was horrified to be charged £40!!!! I have since purchased the same from Boots at the cost of £3.20 for a box of 3 dressings. I am very disappointed with this after care expense and am looking for a refund of the £40 I have been charged.

Dr Prashanth Reddy

General (Internal) Medicine

Dr. Reddy took a very thorough medical history paying a lot of attention to even small details and taking care to clarify with us. He was very friendly and reassuring and we never felt rushed or that our concerns were not being heard. We were given plenty of time to ask questions. Dr. Teddy followed up with a comprehensive clinical report which included recommendations for medication which was forwarded to our local GP for consideration. Would definitely recommend Dr. Reddy as a caring and supportive neurology specialist

RTN Diagnostics

Diagnostics & Testing, Psychiatry, + 1 more

My experience during the assessment was great - very friendly and approachable assessor, allowing me to build a rapport and discuss sensitive topics. However, the process leading up to the assessment with multiple forms was difficult. The team did not know what forms were awaiting completion, and when I contacted them months after, they realised and booked my appointment. There needs to be more checks on people waiting for assessment to ensure forms are completed and actioned in a timely manner.

Mr Tapan Sircar

General Surgeon

Mr Sircar was simply wonderful. He was calm and reassuring. He carried out my examination with care and respect all the time checking if I was ok. He sent me for scans and a mammogram which luckily showed it was just a cyst and nothing sinister. Upon my return to his office I could tell he was as happy as I was. He’s a wonderful Dr and I’m so very grateful to him and the whole team at New Cross. We are so lucky to have such a lovely caring doctor there for us. Thank you so much Mr Sircar

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

Debbie has always been very pro-active and ensured that any niggles or concerns outwith her remit are brought to the attention of the relevant colleague, or, where appropriate advised me regarding information and action required by my own dentist. At this most recent visit Debbie double checked where we had been last time; all treatments/ investigations and results that had occured iun the interim. I found this to be very reassuring and comprehensive. Greatly appreciated.

Friends Medical Service

Audiology, Cosmetic (Aesthetic) Medicine, + 14 more

Called at short notice with a concern about my current health. The lady on reception was very very helpful and gave me all the relevant information I required . Such was that information I immediately booked an appointment for 30 mins afterwards. The Dr was very thorough from start to finish took a full blood sample and reassured me that all avenues would be checked and a diagnosis would avail of it .. Money well spent in regards my health and wellbeing thank you all ...

Dr Benjamin Warner

Gastroenterologist

My appt was on a Friday. Dr Warner was very thorough and knowledgeable. I felt very comfortable explaining my symptoms. Follow up letters & appointments were made straight away/ over the weekend, so by Monday I received notification of a further appt/scan that I required. Email received over weekend outlining my visit and next steps. I would totally recommend Dr Warner.

Dr Muhammed A Ottayil

Paediatrician

My daughter went from being closed and non responsive (as she is typically in all medical appointments) to engaging and talking and presenting her happy self which was brilliant. That way, for the first time, she was able to be assessed accurately. I felt heard and I felt he understood and therefore gave us relevant next steps.

Mr Usman Butt

Orthopaedic Surgeon

Mr Butt carried out my reverse shoulder replacement he was fantastic from first consultation through to follow up appointments, I had been very worried and apprehensive about having the operation, he explained everything and really made me feel at ease. Total professionalism. He is a true gentleman and an outstanding surgeon.

GenesisCare Elstree

Oncology

All aspects of my four week radio therapy were fine. The staff was very friendly and supportive. My only concern (as I have mentioned to a few members of staff) concerned some of the Genesis documents supplied which might have been out of date and inaccurate in what they offered, especially after treatment.

Butterfield Osteopathy

Osteopathy, Paediatrics

I booked a session with Flurina last week and I’m really glad I did. She took plenty of time to understand my concerns, was caring and empathetic throughout, and ensured I felt comfortable with the treatment. Her holistic approach is excellent, and I would highly recommend her.