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Ms Christina Kourie

Audiologist

Here is my story. I am 72 and severely deaf (70-90db)! So without hearing aids its lip reading for me...... I was having problems with my new generation hearing aids supplied by a leading brand - which I had been using for 8 years or so. Three or four fittings and the experience was not great - muffled, croaky voices and poor sound dynamics (loud - soft). So I asked my Portobello GP if he had any ideas as it was time for me to check out another audiologist - either it was my hearing going down further or the hearing aids. He recommended Pindrop - saying it was the only show in town! Thats when I met Christina. First thing she did was an audiogram then a hearing-in-noise test in a booth. First time for me! Came as a big surprise that I had never been offered this test before. I was hearing only 48% of what was being broadcast. So she re-fitted the hearing aids using the new audiogram and then using REM software, adjusted the proprietary fitting program. Also new to me! We re did the hearing-in-noise test and it went up to 86%. So a big improvement for me and those who engage with me. Also real verification - not trial and error - which was my previous experience. So a big thanks to Christina. Christina then suggested I may do even better with the new Phonak Sphere hearing aids. Next generation using AI can reduce unwanted noise materially. So of course i said yes. And they are truly excellent - I have now been using them for 2 weeks. Much better than the previous brand. A step change. So my hearing experience has taken a huge jump up! So well done Christina on this. It is the most important hope of the deaf! The supply and setting up of the all the new equipment: hearing aids, moulds, back ups, roger, tv connector, apps was all done smoothly and efficiently. They also all hand shake very well - turn on the tv: it streams automatically. Same with online meetings and i-phone. No manual switching needed. Roger just works when turned on. So altogether a big win for me. Thanks Pindrop and thanks Christina. I will be even happier when Pindrop offers Whats App messaging to its customers - hopefully soon!

Evergreen Richmond Medical

Dermatology, Fertility Medicine, + 7 more

I am writing to express my sincere appreciation for the exceptional level of care and professionalism provided by Dr. Paciello. My experience was characterized by the following highlights: • Exceptional Availability: Dr. Paciello demonstrated remarkable flexibility by accommodating a consultation on very short notice. I am particularly grateful for her willingness to adjust her schedule to facilitate a meeting during my lunch hour. • Clarity and Communication: Throughout the process, her explanations were thorough and easily understood, ensuring complete clarity regarding my health and next steps. • Operational Convenience: The integration of on-site blood and urine diagnostic testing provided a seamless experience, significantly reducing the logistical burden of coordinating separate appointments. • Digital Accessibility: The availability of high-quality video consultations serves as a highly efficient and convenient alternative for modern patient care. In summary, Dr. Paciello provides a patient-centered approach that balances clinical excellence with administrative efficiency. I would highly recommend her services to those seeking comprehensive and flexible medical care.

UK Vein Clinic - Harley Street

Vascular Surgery

Since the moment I entered the clinic I was very well taken care of. The friendliness of the staff made all potential stress go away in seconds. The procedure itself was almost pain free and if any pain was felt that was similar to when one has their blood test done. My treatment was both radiofrequency ablation as well as foam sclerotherapy on both legs. It was done literally in a flash while having a friendly relaxing chat with doctor and nurses. I was shocked when I was informed the treatment was already completed. I have been instructed about the aftercare as a reminder as I had received many emails before the treatment explaining all stages including recovery. Then I simply got out of the clinic and had a walk around the city with my husband who was also amazed how quickly it all went. Their aftercare is spot on too and you can get in touch any time you might feel concerned. It is now my fourth day after the treatment and I feel great and I am so happy that all nasty vericose veins I had are gone. I would and will recommend the clinic and the treatment to anyone struggling with vericose veins issues. Milena

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

Overall experience was poor. After initial consultation I had little or no contact with the hospital, any contact was initiated by myself. Clear lack of communication between departments. I had already paid for my procedure and waiting for a surgery slot. Surgery was scheduled for a Wednesday but received a call the Friday before basically saying if I didnt drive up that day and do a blood test, the operation couldn't go ahead. Luckily I was in a position where I could do that but imagine if I had kids, couldn't get out of work, had no car/transport. The list goes on. The actual surgery seems to have gone well. (1 week post op). But.... the whole experience was pretty poor, no, very poor. I'd have been upset if this was the NHS but this was a privately paid procedure and if it wasn't for the fact that I had already booked time off work, staff cover, kennels for my Cane Corso's (which wasn't cheap) I genuinely would have asked for my money back and gone somewhere else.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Dr Hari has been an incredible to our family during one of the most difficult times of our lives. From the very beginning, he has approached my mum’s care with compassion, calmness and genuine understanding. His manner is reassuring without ever being dismissive, and he takes the time to explain things clearly and thoughtfully. In such an overwhelming situation, that steady, considered approach has meant more than I can put into words. What really stands out is how balanced his advice is. He is open-minded, evidence-aware and always careful to ensure that any recommendations sit safely alongside conventional treatment. That level of diligence and professionalism gave us real confidence and peace of mind. During a time filled with uncertainty, Dr Hari has been a calm and trusted presence. We are truly grateful for his guidance and support Thank you dr Hari

Mr Nitish Narvekar

Obstetrician & Gynaecologist

I can’t thank Mr Narvekar and Mr Haq enough for the care and support they gave me. From the very beginning, they made sure my symptoms were truly listened to and thoroughly investigated, which made a huge difference to my experience. Their expertise, skill, and compassionate approach put me at ease throughout my endometriosis care. Both doctors, along with their wider team, were professional, attentive, and incredibly supportive. I felt genuinely cared for and taken seriously. I would highly recommend Mr Narvekar and Mr Haq to anyone seeking expert and thoughtful care for endometriosis.

Mr Michael Kuo

ENT Surgeon

I had a consultation with Mr Kuo recently, which was a delightful experience. Mr Kuo was knowledgeable and had extensive experience. He patiently examined my throat with explanations of each step and responses to my concerns. To ascertain the cause, he also discussed with me some of my eating and drinking habits that could contribute to the symptoms. I left the consultation with a eased mood and confidence in elimininating the symptoms with his diagnosis and prescription.

Meadows & Wood Hearing Care - Portishead

Audiology, Diagnostics & Testing

I have just got home from having my ears cleaned out by Toby, i slways enjoy my visits to have the treatment, Toby is very gentle and caring and I would recommend Meadows and Wood to anyone with wax ptoblems and hearing aid care - my son visits Worle and two friends go to Portishead also on my recommendation - I have been looked after for about 3 years now and am very happy with the service.

Mourne Private Clinic

Dietetics, Imaging (Scans), + 3 more

This is our first pregnancy and we decided to book in for an early scan, we wanted the reassurance. From the moment we walked in, the staff were lovely and very friendly. We weren’t waiting long before Rebecca took us up for our ultrasound. Rebecca was lovely and explained everything to us. We were delighted to see a little flutter. Would recommend Mourne Scan Clinic

Dr. Neeraj Kohli

Haematologist

Dr Kohli was excellent. He carefully reviewed my blood results in relation to my iron levels and clearly explained the need for an iron infusion. He was thorough, professional, and reassuring, and took the time to answer my questions. I felt confident in his assessment and the plan moving forward. I would highly recommend Dr Kohli as a haematologist.

Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

First visit and struggling in pain .Josh was excellent . He came highly recommended from a colleague . Very personable and puts you at ease whilst listening . Incredibly professional and knowledgeable. His expertise has helped very much in my recovery . Will be returning for him to sort out the other dodgey joints of mine !

Equilibria Health

Psychology, Psychotherapy

I would say my experience was terrifying to start with but through time the experience became enjoyable and I took a lot out of each session it’s hard to find fault with the treatment I’ve received from Corinne and would say 10/10 it’s helped me no end to cope with my mental health which I used to look at as a sign of weakness

Mr Stephen Andrews

Urologist

Mr Andrews has looked after my bladder for more than 10 years and through 3 episodes of minor surgery. I have found him professional, able to make good personal contact and prepared to listen to the patient. I very much hope you will continue to accept me as a patient for the foreseeable future.

Mrs Polly Ford

Obstetrician & Gynaecologist

Polly really is the best!! Very friendly, clear, thorough and explained everything in great detail, even answered my silly questions. She even successfully implanted an embryo back in 2023 so without her and the team I wouldn't have my now 2 year old. Fingers crossed for second time's a charm :)

᠎ Elizabeth Kyriacos

Dietitian

Elizabeth explained very well about the Fodmap diet and how to go about it. She also looked at my usual diet and used this to frame some low fodmap ideas that could work to help make the diet easier to follow. Elizabeth was very nice and made me feel comfortable at my visit.

Mr Jonathan Kosy

Orthopaedic Surgeon

I found Mr Jonathan Kosy to be very helpful and friendly and professional at the same time . Nothing was to much trouble he explained the whole process from start to finish I would not hesitate to recommend him to anyone who is looking to have this procedure.