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The Royal Marsden Private Care - Cavendish Square

Oncology

I have been under the care of Dr Alistair Ring since September 2024, and from my very first visit to The Royal Marsden, I knew I had made the right decision to begin chemotherapy there. During our initial consultation, Dr Ring immediately put me at ease, even though I had just received a difficult test result minutes before our meeting. He took the time to explain the Oncotype test for example and the treatment options available, making it clear that every step of my care would be centred around me. Dr Ring’s attention to detail and his encouragement to ask questions gave me great confidence and helped me feel empowered throughout my treatment. Following chemotherapy, I began medication that induced menopause, and thanks to his early guidance on potential side effects and how to manage them, I felt fully prepared. I also appreciate that he has been open to ongoing conversations about my treatment, including exploring HRT options, this openness means a great deal. The clinical staff at The Royal Marsden have been exceptional. They have consistently provided compassionate, professional care, and I genuinely look forward to seeing them at each follow-up. They remember small details and speak to me as a person, not just a patient, which makes every visit a positive experience. I cannot recommend Dr Ring and The Royal Marsden highly enough. I am deeply grateful for the outstanding care and support I have received and continue to receive from the entire team.

Mr Benjamin Jones

Fertility Medicine, Obstetrician & Gynaecologist

Dr Ben and the Lister team were amazing in every single way. We started our IVF journey at another large London clinic on Harley Street and did not have a great experience. After that we changed clinics to the Lister hospital and Dr Bens care and wished we had done it sooner. Dr Ben listened to our wishes and concerns, and took them into consideration, whilst always focusing on the best outcome for us. He is extremely knowledgeable and we trusted him and his expertise completely. One thing that also made a huge difference to our patient experience was that Dr Ben was always available for any questions and would answer them himself and almost always immediately or within a few hours, depending on his time. At the clinic we were before, we never saw the same consultant, the plan of care felt very much like a standard protocol rather than tailored to the patient and answers to questions where hard to come by outside of appointments. Our son Alexander was born healthy at the end of 2025 and we could not be more grateful to Dr Ben and the whole Lister Team!

Mr Radu Mihai

General Surgeon

Dr. Radu is, without question, by far the best doctors/ surgeon for neck procedure. From the very first consultation, he demonstrated an exceptional level of knowledge, precision, and genuine care that immediately inspired confidence. My case was complex and required careful judgement, clear decision-making, and long-term thinking. Dr. Radu took the time to explain every detail thoroughly, answered my family questions with patience, and ensured I fully understood each step of the process. His surgery was meticulous, evidence-based, and deeply reassuring. What truly sets Dr. Radu apart is not only his clinical excellence, but his human approach — calm, honest, and deeply committed to the patient’s well-being. I always felt listened to, respected, and supported, which makes an enormous difference when dealing with a cancer diagnosis. I am extremely grateful to be under Dr. Radu’s care and would recommend him without hesitation to anyone seeking the highest standard of medical expertise and professionalism. An outstanding doctor in every sense.

Fitzrovia Suite

Obstetrics & Gynaecology

We chose Fitzrovia Suite as its part of big NHS hospital in case of any unexpected emergency, it made us feel comfortable being just 1 floor away in case anything happens. The team is wonderful and professional able to create a sense of safety and calm in those moments before and after birth. They were supportive during one of the most vulnerable and delicate experiences a woman can go through, offering practical tips, guidance, emotional support and truly personal care at any hour, for any question or request we had. Midwifes supported us looking after our baby so we can get some sleep waking us is time for feeds, meds and breastfeed support. The midwifes were also available on WhatsApp after the birth, which was incredibly helpful. There is so much information to process when you’re discharged home, and having the ability to ask follow-up questions and get quick clarifications made a huge difference for us. Facility itself is clean, catering is nice, rooms were comfortable, branded toiletries are provided -great experience.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

This was my first colonoscopy procedure so I didn’t know what to expect and was quite anxious. Looking at the patient reviews on this site beforehand really helped me so I wanted to add my own comments here as well. The 2 day preparation for my late afternoon procedure (fasting and drinking the cleansing medication) was actually the worst part, however I followed the instructions and kept myself very hydrated throughout, that along with a couple of boiled sweets in the last couple of hours to stop the hunger pangs really helped. The clinic staff were all really friendly and helpful from the moment I arrived and talked me through the process throughout so I knew what to expect. I had sedation for the procedure itself which was completely painless, and I got the results quickly. At all times my wellbeing was prioritised by the staff, with 1 to 1 nursing and a very welcome drink and biscuit afterwards. Special thanks from me to Roberta and Dr Khan, and my aftercare nurse whose name I forgot (sorry!)

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Arrived fifteen minutes before the agreed appointment time as requested. Waited a further 20 minutes before being taken into the pre Investigation booth. Advised to remove certain clothing and jewellery which I did. Ifudbt catch what the nurse ? Assistant quite says as she spoke so quickly. A reversed to this a that. I waited in the booty a further 10 -15 minutes. I opened the door. No one around. I went back into reception as I didn’t know where I should be. Wondering whether I should have returned to the reception. An assistant checked my details. Then a further assistant arrived and took me back to the booth. Scan itself. Could not understand the therapist heard part but again so quick. But held in there. Need more clarity clearer instructions. Speak slowly.

Mrs Polly Ford

Obstetrician & Gynaecologist

Mrs Polly Ford was fine. I am very disappointed to wait a year and half to see someone about chronic pain that is effecting my every day life terrible. Leaving unable to work and care for my child how a mother should.. and I’m told to go back to my gp for pain med.. my dr ASKs me what i need regarding pain meds they are great, women with this condition need guidance and support. A plan is n place ?? It’s like a free for all with pain meds ?! Madness its Not just drugs… we need with this condition.. so sad.. i know NHS is on its knees. Im so greatful for everyone that works for them. They do the best they can with what they have. However my care needs are not being meet by Gynaecology. And I do request to speak to somebody else.

Mr Raj Nigam

Urologist

I underwent a circumcision procedure after being diagnosed with a medical condition. Mr Nigam and his secretary Jessica were brilliant from the very first email response right the way through to my final review. All my questions were answered promptly and the whole process was managed in a really efficient, dignified and professional manner. My initial consult was arranged within 48 hours of my first enquiry email, and after informing the team that managing this was time sensitive, my treatment was booked within 10 days. I was really well prepared for what to expect and the post-op phase, and truly found that there was little/no discomfort. I'd 100% recommend Mr Nigam and Jessica for anyone in need of his expertise!

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I have received nothing but the upmost care from all staff. The parking is simple on arrival and great to have disabled spaces immediately outside for collection post op! I have always been called through to my appointments on time and at times even earlier if I've arrived early myself. The staff that have stood out to me and taken wonderful care are Louise, Ruby, Jessie in the surgery department and Sandy in the post care department. Everywhere is always clean, with a warm welcome from reception. It's a lovely touch to use the drinks machine in the waiting area, the hot chocolate is delicious. I cannot fault any of my treatment or care by the Mcindoe staff, its exceptional.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

I had a day procedure at the Lindo Wing and the experience was excellent. The doctors and nurses were incredibly supportive, professional, and kind, which made a stressful situation much easier to cope with. The entire process, from arranging the initial consultation to scheduling the procedure, was handled very efficiently, with minimal waiting time. The medical staff took the time to explain everything clearly and made sure I felt comfortable and well cared for throughout the day. The environment was calm, clean, and reassuring, and I truly felt that I was in very safe hands. I am very grateful for the care and compassion shown by the whole team.

Nuffield Health The Manor Hospital Oxford

The Manor Hospital appeared clean, pleasant environment and staff were friendly. There is however one major issue - Car Parking. I nearly missed my appointment despite arriving 35 minutes prior. The car park does not appear adequate for the volume of patients and staff. A vehicle had been parked and blocked the car park, presumably because they thought were going to miss their appointment. This was resolved by creating a one way system which finally allowed me to, by luck, get a space. As an improvement it might be good if when booking, the booker tells the patient of possible alternative car parks in the area that they might have to use?

North Wales Eye Specialist Centre

Ophthalmology

I had an excellent experience under the care of Consultant Divya Mathews. She performed cataract surgery on both of my eyes with outstanding skill and precision. From the first consultation through to post-operative care, she was calm, reassuring, and very clear in her explanations, which gave me complete confidence and peace of mind. The results have been excellent, and my vision has improved significantly beyond my expectations. I am truly grateful for her expertise, professionalism, and compassionate approach, and I would highly recommend her to anyone seeking exceptional eye care.

Deben Private GP Services

General Practice (GP)

The Deben private GP service was thoughtful and reassuring throughout. Treatment was prescribed promptly in anticipation of a potentially serious issue, with careful and attentive follow-up, and an appropriate referral arranged swiftly. The doctor listened closely, showed genuine empathy, and took time to understand how the symptoms were affecting overall wellbeing. There was no sense of being rushed, and everything was explained clearly and calmly. Overall, Deben delivered a supportive, patient-centred experience - calm, kind, and reassuring from start to finish.

Dr. Haus Dermatology

Cosmetic (Aesthetic) Medicine, Dermatology

I recently had a CO₂ laser treatment at Dr. Haus, and the experience was excellent from beginning to end. At 54, I’m focused on keeping my skin healthy and firm, and this treatment was exactly what I needed. It boosted my skin’s texture, brightness, and overall vitality in a way that feels natural and refreshed—not overdone. Dr. Haus and his team were professional, caring, and incredibly reassuring throughout the process. I’m thrilled with the results and highly recommend the CO₂ treatment to anyone looking to rejuvenate their skin with real, visible improvement.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

I recently visited Dr Kathryn at The Real You Clinic for some botox. She took the time to listen to everything I said, and gave very good advice, and I am very happy with the results. Most of my lines have disappeared, ond even the couple of deep forehead lines I had, now appear so much softer. She has achieved this, while still maintaining a natural look., which was exactly what I wanted. The clinic is in a lovely setting and always feels very clean and welcoming. I would 100% recommend Dr Katnryn to anyone looking to get botox.

Dr Scott Murray

Cardiologist

Dr Scott Murray was clear, compassionate, and very attentive throughout the appointment. He took time to listen, asked detailed questions about family history, and did not rush the consultation. All results were explained fully and in a way that was easy to understand. He described the condition clearly, answered questions carefully, and remained professional and engaged throughout. I felt listened to and reassured. I would highly recommend Dr Scott Murray as a cardiologist.