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Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

it's the Grosvenor Cleveland First experience Anweek today Monday i went for a blood test and Ultrasound both appointments were on time. The next day i had an appointment by phone some sort of registration ( by the way this was the 10!th registration ) Our life doesn't revolve over your hospital so many registrations what for and you still got it wrong it's frustrating and monotonous.) I would try and find an easier way for patients . let's go back to the phone registration the gentlemen tells me i have to do a blood test and a swap, i told him i was there yesterday and i did a blood test he told me that i have to go back as they forgot to do another blood test and the swap. Forgot i found that very unprofessional so on Wednesday i went back when the nurse took me she took me to the room did the blood test and another nurse came for then swap i was told i need to go and do and ECG a test that i wasn't aware of i became stressed and furious i turned to the poor nurse and said to her i am not doing an ECG and to cancel it. i found the whole situation unprofessional. Thursday arriving to the hospital' early in the morning' once again registration and then a Porter came and took' us to the room. a few minutes later the nurse came and of course another registeatiôn Room nice but no cupboard to hang your coat. it rains a lot in England we wear coats .My surgeon came and explained the procedure and few minutes after he left went down for the operation all well to this point Eventually i was up and nurses came to check all was well Food Menu is very unhealthy no salad no fruit juices i would suggest you get a dietician it's shameful your Menu I was discharged by Professor Hakim at around 3:30' the nurse went to get the discharge letter and told me that i have an MRI at five i told her to cancel it no need for MRI after the operation When i came to leave nobody told me what i had to do was given some plasters and i asked if i could have a shower n was told not today tomorrow i went to the desk on my way out to query an extra bill i wanted to know what it was for and he couldn't tell me i said where is your account department and he said we don't have one on the premises this huge hospital doesn't have an account department in short when i know what its for i will not pay even'. on my chart why Good luck you have a very nice hospital but very stressing and there is a lot of' things you have to work don't think it will be my first choice

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Mr Augustin Hadonou

Physiotherapist

I’ve been attending Kaizen Physiotherapy for both pre-hab and post-op rehab following my ACL reconstructive surgery on 1st September, and I honestly couldn’t be happier with the level of care I’ve received. I worked with David before my operation and Gus afterwards, and both have been absolutely exceptional. Prior to the operation, I was seeing David twice a week - his focus on reducing the swelling and reducing muscle waste has made a significant difference to my recovery following the operation. I have been seeing Gus post-op and have been incredibly happy with the pace of recovery thus far. The post-op sessions have been focussed on everything from range of motion, balance, neuromuscular control to functional strength and stability - it is clear that both Gus and David are experts in their field which gives me great comfort knowing I am in top quality care. I would also like to reference one occasion during my recovery, when I was panicking due to a feeling of instability in the knee. Gus responded to my message out of hours and took the time to reassure me with his guidance. This made a huge difference to my peace of mind and is something I greatly appreciated. Their depth of knowledge, professionalism, and genuine dedication to their patients is clear from the very first session. They explain everything in a way that’s easy to understand, tailor exercises perfectly to your stage of recovery, and create an environment where you feel supported and confident. I was recommended Kaizen by my surgeon, and I can now see exactly why. The team here are not only incredibly knowledgeable and skilled, but genuinely kind and invested in your recovery. I’m super happy with the service they’ve provided and would recommend them to anyone needing physiotherapy - especially for ACL rehab.

Harley Clinic

Cosmetic (Aesthetic) Medicine, Plastic Surgery, + 1 more

I recently had a bilateral breast augmentation at 101 Harley Street and I cannot express enough how incredible my experience was — especially thanks to Dr. Agha Riaz. From the very first consultation, Dr. Riaz stood out as one of the most genuine, caring and skilled doctors I have ever met. He took the time to listen carefully to what I wanted, explained every step clearly, and made me feel completely safe and confident in my decision. His professionalism, precision and warm manner instantly put me at ease. The operation itself was a complete success, and the results are even better than I imagined. Dr. Riaz’s attention to detail and commitment to achieving the best possible outcome truly show in his work. His follow-up care was just as exceptional — he checked in, reassured me and made sure my recovery was smooth and comfortable. The entire team at 101 Harley Street was outstanding, especially Simon, the nurse, who was incredibly supportive and kind throughout the process. But Dr. Riaz is truly in a league of his own — the best, most caring, and most dedicated doctor I’ve ever had the pleasure of meeting. I wholeheartedly recommend Dr. Agha Riaz and 101 Harley Street to anyone considering breast augmentation. You will be in the safest and most capable hands.

Moorfields Private Eye Hospital

Ophthalmology

Very chaotic administration after the initial consultation (errors and delays in invoicing, typos in the written opinion and delays in providing price information for surgery). I felt that the staff couldn't be bothered to get things moving and I had to keep chasing them. The package price quoted on the website for cataract surgery also turned out to be very misleading because the consultant wanted to charge an extra fee for fitting a toric lens, in addition to the extra cost of the lens itself. This pushed up the cost considerably. This extra, hidden, consultant's fee had not been made clear on the website and I felt that I had been induced into paying for a consultation on the back of misleading information about the cost of the surgery. The consultant may well have been an excellent surgeon (I don't know because I chose not to proceed) but these issues made me very uncomfortable and led me to lose complete confidence in the hospital. Going to Moorfields Private was a complete waste of time and money and the hospital ought to refund the consultation fee.

Dr Peter Hill

Nephrologist

I met Dr. Peter Hill at the Cleveland Clinic on 29th November 2025. It appeared to be a very busy clinic, but Dr. Hill took his time to see me. Dr. Hill was extremely professional and focused . He took a comprehensive medical history, performed a meticulous clinical examination, and carefully reviewed all previous investigations by by Urologist and GP which I had sent across to Rosie in advance. Dr. Hill provided a clear and detailed explanation of my kidney situation and set out an appropriate plan for ongoing monitoring. He took my my parents medical history into consideration and relevant blood markers to be included for me, promptly arranging a specific scan. His manner was calm, respectful, and reassuring throughout. This was one of the most thorough and patient centred consultations I have ever experienced. I would not hesitate to recommend Dr. Hill to anyone seeking expert nephrology care.

Mr Matthew Erritty

Obstetrician & Gynaecologist

I highly recommend Mr Erritty and his team at the Runnymede. From my first visit, Mr Erritty took the time to really understand my pelvic pain and was the first consultant to actually investigate the potential causes of this and to agree that I shouldn't have to live with the pain that I encountered when it flared up.  He instantly put me at ease, at each visit, and was really clear in his explanations, talking through all the options available to me and ensured that I fully understood them before proceeding. I never felt rushed and always felt in control of the decision. I can't thank Mr Erritty and the nursing staff enough for the care and concern they showed me from my first visit through to the operation itself and even the follow up consultation too. A five star service.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

I had my suspicions as to what was happening to me. However, going down the general NHS GP route was not getting me anywhere. They kept treating each symptom individually rather than looking at me as a whole. A few years of going backwards and forwards. Stress! With Dr Nikki, within the 30 minute consultation I felt heard, all symptoms were put together and a treatment plan was formed. It all made sense and everything was explained. Medication prescribed and ordered, report received and a report sent to my own GP, all within a few hours. Future follow up already booked. That is what you call professionalism, efficiency and having very knowledgeable doctors who understand the female body. Wish I had booked them sooner. I would highly recommend them.

Mr Phil Simpson

Orthopaedic Surgeon

My visit to Spire Murrayfield was a complete pleasure. From first consultation it was clear to me that this was going to be a very positive process. The staff were all first class, tending to every one of my needs and more. Phil is an extremely positive, knowledgeable, polite and professional person. He visited me a few times during my stay, which was a great help to me. It was clear that he really did care, it's not just a job to him, it's a calling. I will never forget my experience, from start to finish everything was made clear, every one of the staff were a complete pleasure, and my visit was something I will continue to reflect back on with real pleasure and thanks. Restored my faith in the human race, it really did.

Mr Shankar Thiagarajah

Orthopaedic Surgeon

Right hip replacement I was in a lot of pain before the surgery after meeting Mr Shankar Thiagarajah with his professional, open and friendly manor, he fully explained the procedure and put my mind at ease. Being a nervous person, I won’t lie I was petrified , but the whole process from initial consultation through to operation and recovery was without a doubt down to his experience and supporting team.. I had my surgery at the MEOC centre in Mexborough, a purpose built facility and specialist orthopaedic centre. His support team were excellent, a credit to Mr Thiagarajah. After 8 weeks, my life has returned back to normal, without pain and that is with my 10,000 steps daily ritual.

Dr Rohan Wijesurendra

Cardiologist

Dr. Wijesurendra provided an exemplary consultation today regarding my SVT diagnosis and subsequent treatment options. His professionalism, combined with a genuinely friendly and attentive manner, immediately put me at ease. He demonstrated exceptional listening skills, ensuring my concerns were fully heard before delivering a remarkably clear and thorough explanation of the condition and all available pathways. Crucially, he listened intently to my perspective on the treatment options, making the decision-making process truly collaborative. He is, without question, the finest consultant I have encountered.

Mr Dimpu Bhagawati

Orthopaedic Surgeon

Before seeing Mr Bhagawati I was in terrible pain with my lower back, everyday tasks were challanging or impossible. The first consultation with Mr Bagawati was excellent, clear and professional, options were discussed and the best course of action decided. I had an MRI scan and a nerve root block procedure. I did have reservations about back procedures, but the explanations and professionalism of Mr Bhagawati and the team were second to none. The procedure was a success with immediate benifits. I have been very happy and grateful through the whole experience.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

The doctor was really rude and unprofessional about other members of staff to me. He also didn't check that I'd received appropriate amount of anaesthetic before doing the procedure leaving me in an unacceptable amount of pain for which he didn't apologise or check to see if I was ok. He also tried to do the procedure on the wrong eye and after checking the eye he could see where I'd had a previous procedure and said, "At least I can see you're not lying". I do not want this awful man near me ever again.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Very clean building with plenty of parking. Reception staff were helpful and friendly. Doctor and nurse were extremely kind, patient and helpful. I'm a really nervous patient and I'm sure I was a pain but they never let on. Explained everything at the end. Sent me lots of information in great detail. Communication is very organised and timely. Doctor followed up over the phone and sends me results really quickly over email.

Dr Nikant Sabharwal

Cardiologist

DR. Sabharwal took endless time and trouble to make me fully aware of the current status of my heart problem . I particularly appreciated his doing so without patronising which when you reach a certain age many professionals have a tendency to do. He also e mailed his comprehensive report the same day as my visit which must have involved lengthening his already busy working day and for which again I was very grateful.

Brain Health Clinic

Clinical Psychology, Neurology, + 1 more

I had online consultation . The practitioner i wanted to see wasn't available and the timing changed a few times. This wasn't good given my acute state of distress. The practitioner was not particularly empathetic. He seemed a bit disconnected and almost had a fake smile. Toward rhe end od the call he tried a kind of "tough love " approach which i perceived as patronising. The prescription and advice was given clearly.