Search and find a trusted Doctor

Cleveland Clinic Moorgate Outpatient Centre

Cardiology, Dermatology, + 8 more

Review of Consultation with Mr. Paul Harnett (Cleveland Clinic Hospital) Having recently had a consultation and treatment with Mr. Paul Harnett, I wanted to share my honest experience. After sustaining a spinal injury abroad, I was advised by a chiropractor upon returning to the UK to have an MRI scan and seek further medical advice. I was recommended to see Mr. Harnett, as he is an orthopaedic trauma specialist. At my first consultation at Cleveland Clinic Hospital, I provided Mr. Harnett with my medical discharge note and CT scan images from abroad, which indicated two old spinal fractures (including at T12). Following this appointment, I underwent a thoracic and lumbar MRI. My follow-up consultation was conducted over the phone, during which I was informed that I had sustained a new fracture and was advised to rest for four weeks before gradually resuming normal movement and exercise. I later received a written report summarising the findings. However, I found the report somewhat unclear and lacking in detail. It also appeared inconsistent with the earlier CT findings. As a result, I contacted Mr. Harnett’s secretary to request another consultation for clarification. This was arranged for 15:30, but by 16:00, I had still not received a call. When I phoned the secretary, I was advised that he was running late. I had another meeting scheduled for 16:15, so we agreed to reschedule the consultation for 18:30. I eventually received the call at 19:15, which I found unacceptable given the lack of communication and delay. During the consultation, I found Mr. Harnett’s manner and engagement disappointing. He appeared disinterested and seemed eager to conclude the call quickly. I was verbally informed that the T12 fracture was actually new — which directly contradicted earlier information. When I asked for further advice regarding pain management and medication, I was advised to contact my GP. This was particularly disappointing, as I had chosen to go private with the expectation of receiving more comprehensive care and reassurance. In summary, I did not find my experience reassuring or helpful. Communication was inconsistent, and the overall approach left me without the clarity or confidence I had hoped for. I am now seeking a second opinion to gain a more detailed understanding of my condition and the best course of treatment going forward.

Mr Jawad Freites

Obstetrician & Gynaecologist

I met Mr Freites two days before my planned sugery. At this first meeting he was, professional, approachable and caring. He had excellent personal skills and put myself at ease. Time was spent clearly explaining in depth my procedure, outlining realistic expectations as well as possible risks., so an informed consent could be obtained. On the morning of the surgery, I briefly met Mr Freites, he also came to see me in the recovery department to inform me of the surgery he had performed. After a long day of performing surgery he made time again to check in on me. He explained everything he had done, what to expect during my recovery period and when he would be seeing me again. He gave me the opportunity to discuss any concerns. The following day when he realised I was being discharge and he was not on site he phoned me to make sure I was feeling Okay. Mr Freites is an excellent consultant and I had every confidence in him.

London Orthopaedic Clinic (TLOC)

Diagnostics & Testing, Hand Therapy, + 10 more

I recently completed a course of three shockwave therapy sessions for my Haglund’s spur (Haglund’s deformity), which had led to insertional Achilles tendinopathy. The treatment was carried out by a fully trained nurse, Feli, and I couldn’t be happier with the results. Before the sessions, my Achilles was extremely inflamed and painful, making even simple activities uncomfortable. Feli explained everything clearly, ensured I was comfortable throughout, and performed the shockwave therapy with great skill and care. After the first session, I noticed a significant improvement — and now, having completed the full course of three sessions, I’m completely back to my usual activities, pain-free. I highly recommend shockwave therapy and this professional team at The London Orthopaedic Clinic to anyone dealing with similar Achilles or heel issues.

Mr Hisham Shalaby

Orthopaedic Surgeon

I had day surgery on my foot & the difference it has made to my life has been night and day. Dr Shalaby explained everything from what was going to happen and said that things could go wrong & I may not get rid of the pain caused by my Rhumetoid arthritis. I am glad to say that after the operation I had no pain apart from a couple of twinges a couple days later. It has now been a few weeks after my operation & I can’t thank Dr Shalaby enough as I’ve had no pain since my operation and I can honestly say he has done a fantastic job on my foot. Thank you so much Dr Shalaby for everything.

TMC (The Menopause Consortium) Nottingham

General Practice (GP)

My appointment was with Dr Natasha Davidson. She was so friendly and really helpful to me. She helped me like no other doctor has. She has sent my GP a letter to prescribe the medications Metformin and Provera. I have been to so many appointment explaining that I have no periods but no one has helped me until Dr Davidson. She also explained in detail PCOS for me and discussed my fertility issues with me. She has said I should book in for an Ultrasound to check the lining of my womb. She made sure I left the appointment with all questions answered. Thank you so much

Clayton Ward at Queen Charlotte's & Chelsea Hospital

Obstetrics & Gynaecology

I stayed in the Clayton ward post delivery of our second daughter this month. Whilst we had to wait a bit longer than would have liked to get to the room when we were in the service and quality of care couldn’t have been better. The midwives all helped me settle in right away and I was so comforted and reassured with the help I received. The discharge process was also incredibly easy and the checks given to both myself and our baby were excellent and everyone was so kind and helpful. Thank you to all the team couldn’t thank you enough.

Deia Health

General Practice (GP)

I’m incredibly grateful to Dr. Lafina for helping me through a difficult period when I was dealing with persistent and painful headaches. From the very first visit, she took the time to listen carefully, ask the right questions, and thoroughly explore possible causes. Her thoughtful approach and genuine concern made all the difference. Thanks to her care and guidance, my headaches have improved significantly, and I feel like I have my life back. I truly appreciate her expertise, patience, and kindness—highly recommend!

Ms Einav Cohen

Physiotherapist

I have been treated by a number of physiotherapists over the years and I must say that Einav is in a class on her own. She is very experienced and has a wonderful manner with patients. She gets straight to the point (pun not intended) and within minutes knows exactly what the problem is and how to treat it. My sessions with Einav have been truly therapeutic and the pain I was suffering was greatly reduced. Einav is a very dedicated professional and I would have no doubt in recommending her.

Mr Alexander Anderson

Orthopaedic Surgeon

I had struggled with knee pain for 8 weeks, not being able to bend it and in bed it was very painful. I booked into see Mr Anderson for a consultation and he immediately gave me a diagnosis . I then went to Thornbury for the operation and had the procedure described to me as I viewed it on a screen . 8 weeks later I saw Mr Anderson for the final consultation and told him I was now pain free walking and cycling . I would definitely recommend Mr Anderson for his skill and compassion .

Dr. Helen Petersen

Dentist

Dr. Petersen really goes out of her way to make sure you are put into the centre of care. Under her care you will experience flawless healthcare, expert knowledge and an impeccable bedside manner. She made sure I understood all aspects of my care, so I could make an informed decision to have my wisdom teeth removed. Dr. Petersen goes above and beyond in all aspects of her patients care.

Mr Mazen Tahhan

Ophthalmologist

Having now had both eyes treated and my cataracts removed by Mr Mazen Tahhan, I would just like to say a big thank you to Mr Tahhan and his team for such wonderful treatment. It is truly a pleasure not only to have my sight restored but to receive such kind and professional treatment from such a highly skilled surgeon. Thank you, Mr Tahhan. Miss J R S.

HCA Healthcare UK London Bridge Hospital

Diagnostics & Testing, Obstetrics & Gynaecology, + 8 more

Having met Dr Ravi Kamdar earlier in the first incident, I have been very happy with the service he provided at London Bridge Hospital. He is very kind , caring and got to know well each other being a medic myself. He was very kind to communicate with my Son (Nikhil who is a consultant Colorectal Surgeon and Senior Lecturer at Imperial College.)

Lanserhof at the Arts Club - Medical

Acupuncture, Cardiology, + 14 more

Organized and staff are pleasant and polite. We were told and directed where we will go and where we can wait. We were offered refreshments and when we have to wait for our iv session a bit longer it was explained and we were offer choices on where we wanted to wait. All in all, with a very good communication and a polite and friendly staff.

GenesisCare Centre for Radiotherapy at Cromwell Hospital

Oncology

My visits started on Sept . 19th x 5 ‘ blasts’. It was a very emotional journey . I was simply overcome with professionalism and kindness . Every member of staff from the receptionist and all the radiography and doctors were exceptional . They made me feel calm and welcome . The ambience of the centre is gentle and genuinely caring

Mr Khaldoun Bitar

Orthopaedic Surgeon

Once signed in at reception x ray was completed and Mr Bitar soon called me in for my appointment. Mr Bitar explained what he saw on the x ray and answered any questions I had, Mr Bitar’s pleasant approach to his patients puts you at ease and he is easy to talk to making a hospital visit stress free.

Mr Prashant Purohit

Obstetrician & Gynaecologist

Dr Praschant is very knowledgeable and has taken great care of my husband and I throughout the process. He listened to our requirement carefully and customised only necessary health check up programme. For the entire session, he made sure that we felt comfortable.