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One Stop Healthcare

Physiotherapy, Cardiology, + 47 more

Unsatisfactory. One Stop Heathcare elected to take my case (left full knee replacement) via the NHS e-referral system having seen my radiography report showing the state of the knee. However, after a short f2f review of my knee, your specialist consultant immediately realised my case would require overnight post-operative observation and care, and could not be dealt with by a same day discharge. As OSH have no capability for overnight patients, I fail to see how they can elect to take NHS e-referrals Unsatisfactory one stop healthcare elected to take my case a left full knee replacement via the NHSE referral system I mean seen my radiography report showing the state of the knee however after a short face-to-face review of my knee your specialist consultants immediately realised my case would require overnight post-operative observation and care and could not be dealt with by same-day discharge As one stop health have no capability for overnight patients I failed to see how they can elect to take NHSE referrals One stop healthcare Elected to take my left full knee replacement having seen my radiography report Requiring full knee replacement And can only take cases if they're one of the mill Which the x-ray and my medical records clearly show was not the case I have been discharged back to the care of my GP requiring full knee replacement unless they are run-of-the-mill instances - which the x-ray and my medical records clearly shows not to be the case. I have been discharged back to GP care to restart the whole process. A complete waste of the last few months getting this far, for a surgery I urgently need.

Dr Ahmed Ammar

Cardiologist

I saw Dr Ahmed Ammar privately at BMI after being discharged from hospital following a very frightening heart attack. I was extremely anxious and had so many questions about what had happened and what it meant for my future. From the moment I saw Dr Ammar, I felt reassured and listened to. He took the time to go through everything carefully, explain my results in a way I could understand, and answer all of my questions. His calm, knowledgeable and compassionate approach made such a difference to me at a time when I was feeling very vulnerable and worried. I came away from the appointment feeling much more reassured and supported than I had felt since leaving hospital. I genuinely felt that he cared about my concerns and wasn’t rushing me through the consultation. I am extremely grateful for the time and reassurance Dr Ammar gave me, and I would have no hesitation in recommending him to anyone looking for an excellent cardiologist. A truly kind, professional and reassuring doctor.

Endocare Diagnostics

Gastroenterology

Consultation was an hour late. When I was seen it lasted around 6 minutes. The consultation Dr was different to the procedure doctor, again spoke to him for approximately a minute before the procedure. Did not see the Dr again after the colonoscopy, given a report and sent home. Told to await biopsy results. GP received letter 3 weeks later saying to start medication. Did not advise what the medication is treating, no specifics regarding biopsy results, no diagnosis, no indication on treatment dosage and length. GP has written back to Endocare to ask for more information and as yet still no response (2 weeks at time of writing). I remain to start treatment and still do not know what has caused symptoms. No onward referrals made, just discharged back to GP. A generally very anxious time as a patient, made no easier by Endocare.

Miss Nathalie Zaidman

Neurosurgeon

I have had the privilege of being treated by Miss Nathalie Zaidman -consultant neurosurgeon, who has operated on me twice. Throughout my care, she has been exceptionally professional, knowledgeable and experienced, while also showing genuine compassion and kindness. She takes the time to explain everything clearly, answers questions patiently and makes you feel respected and reassured. I have always found her approachable, friendly and considerate, which made a difficult experience much easier to navigate. I am extremely grateful for the skill, dedication and care she has shown me throughout my treatment. I would highly recommend her to anyone looking for a highly competent and compassionate neurosurgeon..

Miss Sreeparna Biswas

Obstetrician & Gynaecologist

I didn't have the best start with the nurses stabbing my arms 3x times each to try and get my blood sample, and then they lost it after it to boot and asked me to come in and retake it. The tests were also bloods that I had taken before and were accessible via my GP, but I was made to retake them. My message about wanting to discharge was also not forwarded to the team as I was told, so I was left to do this admin myself. I live 20 miles away and the department didn't give me a lot of confidence unfortunately due to these experiences, and ultimately I didn't want to be stressing myself out with travel etc. I felt it was better to discharge.

Newmedica Cheshire Oaks

Ophthalmology

All staff were very kind, professional & supportive throughout the process. Everything was explained so clearly & nothing was too much trouble for them. The nurses were all so very professional , kind, gentle & supportive too I could not have asked for a better surgeon than Dr Gadhvi, he is a very kind & supportive professional who explained the process so well, gave clear guidance to me as a patient & carried out the operation to the highest standard 5 out of 5 For all aspects of the care & dedication of the team at all levels

Miss Michelle Lo

Plastic Surgeon

I saw Michelle after experiencing skin deterioration for several years, and more recently a lesion on my temple which refused to heal. Michelle diagnosed the lesion correctly as a basal cell carcinoma, expertly excised it, and prescribed a topical medicine to treat areas of actinic keratosis on my face and ears. She monitored progress in two follow-up consultations. Michelle is personable, focussed and efficient, straight-talking while remaining respectful. I would thoroughly recommend her.

Dr Anjum Qureshi

Neurosurgeon

I had a dislocated spine disc and couldn’t walk then I was referred to Queens Hospital. Dr. Anjum Qureshi came to me bedside and gave me a clear explanation about the cervical surgery and it was really encouraging. I went through the surgery successfully and was able to walk properly within couple of days. Today marks the sixth week and I came for my first neurosurgical appointment, I saw Dr. Qureshi and he really took good care of me. He is an excellent surgeon and consultant.

Mr Robin Rees

Orthopaedic Surgeon

I have nothing but positive things to say regarding my treatment. My surgeon Mr Robin Rees was a true gentleman and extremely professional but most importantly very caring. At my first appointment he explained everything in detail to put my mind at rest. The day of my operation went very smoothly and follow up appointments again Mr Rees was extremely attentive and answered the questions I had. I would thoroughly recommend Mr Rees if you require surgery for bunion removal.

Thyme

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 1 more

I am one of their annual members. I have used the doctors here for a few years. I find them excellent the appointments are calm with 30 minute time to really go through an issue and great continuity from one appointment to the next. I have extended membership to my family as I think it is very helpful especially when striving to make those subtler changes which improve health and hence quality of life.

S&C Therapy

Acupuncture, Physiotherapy, + 1 more

I have struggled with my knees for a long time running, and grit little support and advice from the GP other than a diagnosis of patellar tendinopathy. I found the strengthening exercises really useful and the tailoring to my recovery was excellent. My mobility has improved and they put me back on track for my half in September. My knee feels a lot stronger now, and I’m really grateful.

Mr Hemant Thakral

Orthopaedic Surgeon

Mr Thakral was very professional, explaining everything to me prior to surgery. He came to see me after surgery and explained everything went well and what he had done. I felt comfortable with Mr Thakral and safe in his hands. Although not fully recovered, I can already feel a difference and much improvement. I would highly recommend Mr Thakral.

Ringway Dental Cheadle

Dentistry

I cannot thank Dr Andrews enough. I went in for an emergency appointment with a broken tooth, and she did a thorough examination and provided clear treatment options. She managed to extend my appointment and fix the tooth that same day. As a very nervous patient when it comes to teeth the team made me feel at complete ease.

Mrs Claire Freeman

Podiatrist

The experience for 1st consultation was very professional & efficient, Mrs Freeman put me at ease immediately and was very clear on diagnosis & treatment options and recovery steps. To be able to attend and have xrays immediately on site following the consultation is a real benefit in reducing time & travel requirements.

Edinburgh GP

Dermatology, General Practice (GP), + 1 more

Very professional and helpful. The doctor took time to explore my concerns in a non-judgemental way. He was understanding and provided me with all the help I needed. I was able to obtain the prescription within minutes of leaving. Although it is an expensive option to the NHS it is prompt, easily accessed and convenient.

GenesisCare Windsor

Oncology

I have been having chemotherapy for the past 6 months and my last visit was my last one. The staff were professional and caring and were very warm towards me when I was leaving. At all visits the staff ensured that I was comfortable (room temperature, therapy chair configuration, blanket) and had food and drinks.