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HCA Healthcare UK The Portland Hospital

Fertility Medicine, Paediatrics, + 1 more

The Portland Hospital truly felt like a five-star hotel combined with exceptional medical care. From the moment we arrived, everything was calm, organised, and incredibly well run, making what can be an overwhelming experience feel reassuring and even enjoyable. The facilities are outstanding, the rooms are beautiful, and the level of comfort is unmatched — but what really makes The Portland special is the people. The care we received from the midwifery team was absolutely exceptional. In particular, midwives/nurses Lucy and Anna were truly wonderful. They were kind, attentive, reassuring, and incredibly supportive, always taking the time to check in, explain everything, and make us feel completely cared for. Their warmth and professionalism made such a difference to our experience and helped us feel confident and supported every step of the way. The aftercare was equally impressive, with genuine attention to both mother and baby. Every member of staff went above and beyond, and nothing ever felt rushed. We are so grateful for the outstanding care we received and would highly recommend The Portland Hospital to anyone looking for exceptional maternity care in a calm, luxurious, and supportive environment.

Mr Denis Tsepov

Obstetrician & Gynaecologist

I’m grateful to Mr. Tsepov, Vicky, Nadia, and the full medical team for the care I received across my surgeries. From the first consultation to post-op support, I felt looked after in a steady, consistent way. Mr. Tsepov explained the plan clearly, set realistic expectations, and answered my questions without rushing. His calm and confident manner helped me feel safe, especially during moments where I felt anxious. Vicky, the nurse, was outstanding. She was attentive, warm, and reassuring. She noticed what I needed and acted quickly. That kind of care matters when you feel vulnerable. Nadia, Mr. Tsepov’s PA, was organised and responsive. Communication was clear and quick, and the admin side ran smoothly. That reduced stress at a time when I had limited energy. Thank you to everyone involved. I felt respected, listened to, and cared for as a whole person, not a task.

Ovara Health

Acupuncture, Breastfeeding and Lactation Counsellor, + 12 more

When I first started looking for an endometriosis specialist and came across Mr Raza and all the positive reviews, I wondered: ‘can he really be that great?!’. The answer: yes he was. I had stage 4 DIE and a frozen pelvis. Mr Raza not only had the technical skill and expertise to deal with a complex case (with minimally invasive and cutting edge surgery) but also showed so much care and compassion, which gave me so much confidence and reassurance going into my surgery. The whole experience, including the recovery, has been so so positive and I would fully recommend him.

Mrs Mira De Kruijf

ENT Surgeon

Mrs Mira De Kruijf was extremely professional and genuinely friendly throughout our son’s ENT care. My wife attended the first appointment and came home reassured and confident in the diagnosis, and I joined them at the follow up where we experienced the same patience and respect. Her assessment was accurate and resolved the problem quickly from the start. We felt cared for, as if she were a family member looking after our child. An exceptional ENT consultant whom parents can trust without hesitation.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

I had my surgery at The Park Hospital and my experience was excellent. The hospital was very clean and well maintained, and all of the staff were extremely helpful, caring, and professional throughout my visit. I felt very well looked after from start to finish. The food was good, there were free hot drinks available, and the physiotherapy support was excellent. Overall, it was a really positive experience and I wouldn’t hesitate to recommend The Park Hospital.

Miss Lucy Wright

Psychologist

Lucy made me feel at ease from the first minute of our video call. I was able to unmask myself and let her see me how I really am, very different from a previous ADHD and autism assessment with a different provider. She was extremely thorough and asked questions in a way that she was able to tease out answers when I was stuck but did not ask leading questions. She was very empathetic and kind even though she obviously had to follow a script and procedure.

Mr Jiten Parmar

Oral & Maxillofacial Surgeon

Mr Parmar was warm, professional and put me and my family at ease. I have struggled with getting support elsewhere and suspected a tongue tie but it finally felt as if someone was listening to me about our issues. The procedure was really quick and my baby was calm.and happy after one minute. Would recommend wholeheartedly to anyone having any issues with breastfeeding. My son is so happy now and making much cuter noises now he can move his tongue!

Dr Serge Nikolic

Pain Management Specialist

I saw Dr Nikolic regarding chronic back and leg pain. He was thoughtful, considered, friendly and professional. I felt he was really working to help ease my pain and carefully considered all the options. He worked together with a team to decide on the best course of action. He was available and keen to try all options to help. I would happily and easily recommend him to all.

Ms Jihène El Kafsi

General Surgeon

Ms El Kafsi was very helpful- checking my symptoms and explaining very clear details of surgery options and ordering an MRI scan for further details of the position of my gallstones. Because of this the scan also showed problems with my pancreas. She sought a pancreas specialist opinion which has, saved my life as I am now having pancreatic surgery. Very well done.

Mr Ravi Ray

Orthopaedic Surgeon

From start to finish Mr Ray has been nothing less than exceptional. From my first consultation to my discharge, it's been like a breath of fresh air. I have not had good experiences at other hospitals sadly, Mr Ray has completely changed my concept and outlook. What an absolutely outstanding and amazing man. Thank you very much for everything you have done.

Mr Delukshan Rajah

Orthopaedic Surgeon

I found the care provIded excellent. Dr Rajah was very approachable and provided a comprehensive examination and assessment. He provided lots of information about my condition and took time to answer all my questions. I realised when I left I had not asked about work. He kindlly took a call from me .I am very grateful for time & care provided

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I was very impressed with the professionalism of all staff and their efficiency. The whole visit was complete in around 3 hours but at no time was the procedure rushed or carried out without having been well explained in advance. I would highly recommend the hospital and Professor O'Donnell and wish to thank him and his colleagues.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

As an in patient in nearby Williiam Harvey hospital with a broken hip, yesterday I was collected and taken to my eye appointment in a wheelchair. All the staff were wonderful and I'm most apreciative of their expertise and kjndness. They are a credit to Spencer hospitals.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

The doctor who saw me was absolutely lovely, put me at ease and took the time to explain my treatment options to me. I did have to wait for my appointment but I was more than happy since his careful attention to each and every patient was the reason for the wait.

The Doctors Lounge Northwood

General Practice (GP)

Dr. Neha Tenna is superb, she has excellent listening skills and it very approachable in her manner. Easy to talk to and with a no nonsense response. I found her to be one of the best practitioners I’ve dealt with in many years. Highly recommend her.

Spire Little Aston Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology)

Amazing as usual. Warm, inviting, efficient and professional. I received great news on this visit, and to know that Dr. Paneesha was also in high spirits over my news, shows that he truly cares, and that I am not just another number in the system.