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Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

The admissions brochure fails to state that family members are not allowed to stay with patients during the pre-operative wait. This is a significant omission, as it creates avoidable anxiety for patients who are already nervous about their procedure and are only informed of this restriction upon arrival. The pre-op nurses showed poor bedside manner when I asked about this. Instead of offering reassurance, they quoted “hospital policy” and then gave reasons that felt dismissive and inaccurate — for example, claiming that “too many people come in and out of rooms,” when in reality only one nurse completed paperwork, followed later by the surgeon and anaesthetist. I was also told I would be going to theatre “shortly,” even though I knew (correctly) that I would be waiting another 1.5 hours. My family member could easily have stayed with me during that entire period, as is standard in the Ulster Independent Clinic and in my previous NHS experiences. The lack of engagement from the pre-op nurse beyond basic paperwork questions made the situation feel even more uncomfortable. The pods themselves felt more like small, bare cells than a calming space prior to surgery — no TV, no artwork, just two chairs and a table. It was far from a soothing environment. In contrast, the theatre staff and post-op nurses were outstanding. They were friendly, proactive, and reassuring, and they made up for the negative pre-operative experience. One final issue: the staff arranging my discharge medication did not check my notes and prescribed a medication I am unable to take. Because the pharmacy had already closed, the only solution was to remove it from the prescription entirely.

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 31 more

I took my daughter for a blood test today with Dr. Nimah Bholah, and we had an outstanding experience. My daughter has had difficult and painful blood draws in the past, so she was quite nervous. But Dr. Bholah was incredibly reassuring, gentle, and patient throughout the whole process. To our surprise, my daughter felt no pain or discomfort at all, it was the most relaxed she has ever been during a blood test. Dr. Bholah explained everything clearly, helped her feel at ease, and showed real care and professionalism. My daughter even said she would happily come back to see the same doctor again whenever she needs blood work. That alone says everything about the quality of care we received. Thank you, Dr. Bholah, for making what is usually a stressful experience into such a positive one. Truly exceptional service.

Mr Jawad Freites

Obstetrician & Gynaecologist

I went to Scarborough Hospital on the 7th of November for an operation on entering I was looked after by some nurses mand they told me basically what was going to happen.From there I went to another room with about 6nurses they got me ready to go to theatre telling me exactly what they were doing.from there I went into theatre with about 8nurses looking after me.I could not have been looked after any better they were all wonderful and caring I would like to thank them all especially the surgeon and Jack

Dr Michael Koa-Wing

Cardiologist

Dr Koa-Wing takes time to listen carefully and then explain what is happening in the heart, where the issue is, in clear terms which are easy to understand. This was my last appointment with him and the whole experience has been really good. Thorough tests, really good communication during treatment, and reassuring in manner,, which is what is needed when you're so poorly. This appointment was no different. Even though I'm recovered, the care and communication was just as good.

Mr Tommy Chan

Podiatrist

Arrived staff and Doctors where very informative and explained the procedure fully felt very relaxed Doctor Chang and the other doctors And staff where great unfortunately I did not get the other doctors name But the care was excellent also one nurse kept me talking to take my mind off it the procedure she works 2 days a week a big thank you to her Amazing I could not have had better Care if I paid for it so a big thank you To all.

St John & St Elizabeth Hospital

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 33 more

As I have very difficult veins to draw blood from, Prof Rakhit recommended that I should ask for Andrew in the phlebotomy department....which I did. They were very helpful in helping me to come in at a time when he would be there. Andrew was brilliant. He managed to find a vein without any trouble and I hardly felt the needle! My thanks to everyone for making this a much less stressful experience than it usually is!

Skin Inspection

Dermatology, Gastroenterology, + 1 more

Incredibly professional set-up. Staff were friendly, welcoming, informative making you feel you were in good hands. Everything was calm and relaxed. I have used another consultant in the past but always felt I was inconveniencing him with my queries. That was not the case with Dr Muirhead and Sam who took time to listen to my concerns, examine and then treat. An exemplary service that I would wholeheartedly recommend.

Mr Karan Jolly

ENT Surgeon

I was diagnosed with septum/nasal cancer in August, within 2 months all the cancer has been removed through necessary procedures. Mr Jolly has saved my life, for that I am eternally greatful. Throughout my treatment Mr Jolly has gone above and beyond what I could have ever expected. Constantly showing care, compassion and professionalism. I have so much admiration for him and the brilliant surgeon he is.

Dr. Sheeraz Janjua

Optometrist

I have been to Sheeraz on previous occasions as well as today and can’t rate him highly enough. The eye test is second to none, far outweighing any other optician I have ever been to. He explains everything thoroughly and confirms that I understand. He provides excellent treatment all round and the whole experience leaves me with total confidence in him. A pleasure to visit his practice.

Dr Jonathan Behar

Cardiologist

I am delighted and lucky to have been referred to be in the care of Dr Jonathan Behar . At every stage he has given me clear explanations and advice and o feel very safe being treated by him. Before, during and after my procedure yesterday he explained everything calmly, clearly and reassuringly and I trust that his plan for me going forward is the best choice. I highly recommend him !

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I was at the clinic for a 6 weeks post surgery appointment. All the staff were very welcoming and friendly. I saw Kevin Bryceland. He showed me the xray of my new hip, explained the surgery and checked my progress. He was happy to answer any questions and explained the next steps. While it was busy in the clinic, Kevin took time to listen and I didn't feel rushed in any way.

Core LDN

Pain Management, Physiotherapy, + 1 more

Brit is an absolutely phenomenal physio. She is incredible intelligent and has such an amazing understanding of the body. She is always thorough to understand the deep cause of the problem and provides clear tangible plan for how to recover. She has recently been helping me with nerve damage in my glute /hip and seeing her has been invaluable. Would 10/10 recommend

The iGP - Private Doctors - Newport

Diagnostics & Testing, General Practice (GP), + 10 more

A little difficult to find the right building and the correct room although staff were all extremely helpful and signage was in place. My consultation was handled in a warm and professional manner: time was taken to understand my issues and respond in a constructive manner. An effort was made to give me confidence in the process and achieve a positive outcome.

Mr Praminthra Chitsabesan

General Surgeon

Today I attended the review 6 weeks after my inguinal hernia procedure. The meeting went very well as I have not experienced any issues since the procedure. Mr Chitsabesan was very happy with my progress and checked the area of the incision and it was all fine. He advised me to still be careful when lifting anything heavy and when coughing.

Dentalessence - Worthing

Dentistry

There was medical information to update and the dentist took a lot of care to ensure he knew what it meant. It was a routine inspection and it is usually followed by a clean. He rather shrewdly realised that teh clean might be difficult for me and it was postponed. I was feeling a bit under the weather and he had picked up on that.

Mr Donald Mcarthur

General Surgeon

Due to the long NHS waiting list I visited Mr Macarthur in order to get clarification about questions regarding my illness and a surgery. I am so happy that I went to see him. Thank you for being so understanding and supportive. The service from making an appoitment to receiving written confirmation about the visit was also great.