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Dr Sayan Sen

Cardiologist

Dear Dr Sen, I wanted to write personally to thank you for the care, clarity, and reassurance you provided during my recent consultations and investigations. Given the complexity of my medical history over the past two years including Toxic Epidermal Necrolysis, prolonged hospitalisation, and recent major spinal surgery , I approached the cardiovascular review with understandable anxiety. Your calm, methodical approach and the way you explained each investigation and result in clear, balanced terms made a significant difference. The reassurance provided by the CT coronary angiogram, ambulatory blood pressure monitoring, and blood results was immensely valuable, but equally important was your clinical judgement in rationalising my medications and recognising that my blood pressure had moved into the low range. That adjustment has already made me feel more confident about my recovery trajectory. I also appreciated how carefully you considered the wider context of my health, recovery, and long-term wellbeing, rather than viewing the results in isolation. It was evident that the plan was tailored specifically to me, not simply to numbers on a report. Thank you for combining clinical excellence with empathy and clear communication. It was genuinely reassuring to be under your care, and I am very grateful for your guidance. With best wishes and sincere thanks, Fasil N.

Mr James Raymond Oliphant

General Surgeon

I recently underwent J-pouch surgery performed by Mr Oliphant as part of the reversal process following emergency surgery a year ago, which resulted in an ileostomy due to ulcerative colitis. From my initial consultation through to post-operative care, Mr Oliphant was professional, compassionate, and reassuring. He took the time to explain the procedure clearly and thoroughly, ensuring I fully understood each stage of the process. He also checked in with me regularly both before and after surgery, which greatly reassured me and made me feel well supported throughout my care. The surgery itself was extremely successful, and my recovery was smooth with no complications. I was discharged promptly and felt confident managing my recovery due to the excellent care and guidance provided. I have one further procedure remaining to complete the reversal process, and I would be very pleased to return to Mr Oliphant and his team for this final stage. I am extremely grateful for the high standard of care I received.

Professor Richard Field

Orthopaedic Surgeon

Prof Field carries out a high volume of hip replacements annually, which, along with his research and other interests, gives him the breadth of experience and insight to be able to advise you in terms of treatment options and capability. I am so thankful for his advice to have both hips done together, he took away any anxiety I had and has significantly reduced the total impact of bilateral hip surgery in terms of down time. He is an exponent of the anterior approach and my personal experience has been, that with an independent local physiotherapist, at 3w post op, I was about a week ahead of where she expected me to be in terms of exercise capability, and any pain I’ve experienced has been very manageable. So quite a smooth recovery. Prof Field is a totally dedicated professional, who has personally kept in touch with me before surgery, after surgery at the hospital, and also after discharge, to check progress and give helpful advice. I would have no hesitation whatsoever in recommending Prof Field.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Made typos on my medical documents several times regardless of me flagging they require updates Can’t schedule simple appointment times and check with people if they are available instead sending random meeting times which clash with my work On 3 occasions now I have tried to join a meeting to have no one there Even if I am having problems connecting and 2 mins late someone should be in the allocated slot waiting especially given the people you are meeting with are disabled All this titration has done is add extra stress to my life instead of helping anything I am now going through medication withdrawals because I have been unable to meet in my titration meetings regales of me flagging several times that these timings do not work with my work commitments and now I have extra stress and pressure on my life at an extremely stressful time Would not recommend this to anyone it’s taken me a whole year since my diagnosis to even get to this point and I am still being messed around

VISIO Health

Ophthalmology

WOW amazing! I have worn glasses since I was 16 (53 years), initially to see the blackboard! Recently my eyesight deteriorated due to cataracts and I was referred to Visio. I was very nervous about having the operation but in retrospect should not have worried, it really was not stressful. I had Trifocal Lenses fitted by Ms Ranjit Sandhu and would describe the result as amazing and transformational. I was hoping for my eyesight to return to my pre cataract vision, it did far more than this as I now have excellent unaided vision for distance as well as for near. I now have better vision than I have ever had before, and don’t need glasses anymore! I was advised before the operation that a side effect may be an increase in Halo & Glare when driving at night, however, I have not experienced this and am very comfortable with my night driving vision. In summary my vision has been transformed thanks to Visio and I would highly recommend them.

Mr Kam Balaggan

Ophthalmologist

I was put completely at ease with all my concerns being addressed. The results are amazing, far beyond my expectations even though I was assured it would be good. Mr Balaggan has great skill which he uses to transform our most precious gift, sight. The theatre support team, both in their work and ability to put me at ease while my sight was being restored to what it was 30+ years ago, were friendly and talented. The hospital support staff saw to all my needs from the moment I walked in to the time I left. I cannot put a price or score on the whole experience, I had high hopes. and these were met and gone above and beyond them. I just want to say a huge thank you to all concerned.

᠎ Ania Foster Vander Elst

Psychologist, Psychotherapist

Ania was kind and welcoming as always. She always asks me how things are and I tell her at length! She picks up a key issue to focus on, this time it was the window of tolerance and strategies to help me be curious, open and flexible. She is kind and supportive and helps me to see what I do well and how I can live more in accordance with my values rather than being angered repeatedly by small things or anxious about them. We both thought we were at a stage where I did not need to come to the sessions any more and I think this shows what a great practitioner Ania is and how well she understands me. I am both sorry and happy to leave!

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

My surgery took place there and had to stay overnight due to vertigo and dizziness. The hospital was friendly, new and pristine. The nursing staff outstanding as well as of course the medical team. I had dinner and breakfast and it was also healthy and delicious. Yesterday I returned to have the dressing removed and it was equally good. If any criticism would be to the pharmacy with a 30minute wait to get my prescription and also despite being a Bupa hospital not having the availity to charge Bupa for medication- I am under Bupa Global and in other Bupa hospitals this is the case.

Nuffield Health Taunton Hospital

Breast Surgery, Cardiology, + 16 more

This was my second cataract operation on my left eye having had a very successful cataract removal and lenses replacement on my right eye performed by Mr Sian a couple of months earlier at Musgrove Park. Mr Sian’s skills , patience and care are exemplary. The outcome hss exceeded all my expectations. For information I initially saw Mr Sian at the Nuffield and had my resulting procedures at Musgrove Park due to the complexity of both eyes. My comments apply mainly to Musgrove although are also applicable to treatment received by Mr Sian at the Nuffield Taunton.

Dr Gary Wright

Cardiologist

From the initial consultation Dr Wright explained my condition and the treatment options in the clearest terms. On the day of the procedure he explained very clearly what was going to happen from start to finish which allayed any stress I might have had and put me at ease before the operation. The procedure could not have gone any better from my perspective and post operation I had no pain or discomfort whatsoever. My wounds were tiny and healed within days. All of this I put down to Dr Wright's skill and expertise. I have no hesitation in recommending him.

Mr Sushmith Gowda

Orthopaedic Surgeon

Mr Gowda has been very clear in his explanation of what the procedure entailed and the possible outcomes including level of pain possible although luckily I experienced only mild discomfort. His approach is friendly but extremely professional - an excellent bedside manner. He gave enough time for me to ask any questions I might have and was at all times reassuring. I felt confident about my treatment and that he was listening to me. Absolutely no complaints.

Newmedica Plymouth

Ophthalmology

All I can say is I’m so happy having both my cataract operations with Newmedia. Nick and the team are fantastic. They all have the time and patients to answer all my questions prior to the op, during and after and I’m so happy with the results. At 54 years old and now I don’t require contact lenses anymore, this is life changing for me, so thank you all very much, I can’t express how much difference this has made. Kind regards Steve

Mr Asif Haq

General Surgeon

I had a bowel operation eight months ago where Dr. Haq removed about 15–16 cm of my small intestine. His care throughout was outstanding. He was attentive, professional, and consistently made sure I felt supported and informed. Any time I needed something, he was there without hesitation. My recovery has been excellent, and I’m extremely grateful for the level of care he provided. I highly recommend Dr. Haq.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

I cannot fault my hospital stay in any respect. It was a wholly positive experience, notwithstanding that I had major surgery! Every single member of staff I encountered made me feel I mattered. They were, without exception, so professional and caring and kind. And - when I needed a hug I received several! I would describe the care I received, from start to finish and in every respect, as exemplary.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

Always a great experience and when you need to see a doctor the NHS just doesn't have the capacity and the doctors don't have the time to talk to you about what's going on. I have used Essex Private GP for several years and always been grateful they are there when I need them.

Nuffield Health Ipswich Hospital

Breast Surgery, Cardiology, + 16 more

An efficient reception desk, plenty of chairs in the waiting area with tea and coffee available (didn't try it so can't comment on quality). Seen pretty much on time and had a vey good consultation with Dr Hubbard who I found on my first meeting with her to be very personable.