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MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 31 more

I took my daughter for a blood test today with Dr. Nimah Bholah, and we had an outstanding experience. My daughter has had difficult and painful blood draws in the past, so she was quite nervous. But Dr. Bholah was incredibly reassuring, gentle, and patient throughout the whole process. To our surprise, my daughter felt no pain or discomfort at all, it was the most relaxed she has ever been during a blood test. Dr. Bholah explained everything clearly, helped her feel at ease, and showed real care and professionalism. My daughter even said she would happily come back to see the same doctor again whenever she needs blood work. That alone says everything about the quality of care we received. Thank you, Dr. Bholah, for making what is usually a stressful experience into such a positive one. Truly exceptional service.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The appointment appeared on My Chart with very little information about who originated it and what its purpose was. Phone calls to the appointments team produced no further information. We thought it could be bad news that had to be communicated face-to-face. The journey cost £60 and necessarily exposed me to some infection risk. When we got there and were directed to outpatients, we were not called. In the end we discovered that a senior nurse called Muriel was expecting a telephone consultation, which is what we actually did in the outpatients area. I think you need to ensure that appointments do not go on the My Chart system unless it is clear what the purpose of the appointment is and who has originated it.

VB Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology, + 1 more

My experience of this appointment was genuinely five-star. The procedure I had was performed by Vicky with meticulous care. The clinic gives a luxurious atmosphere making you feel at ease the minute you walk through the door. The staff at VB health from the reception area to the practitioners are very friendly, warm professional and very knowledgeable. You are made to feel completely at ease and well informed about the treatment I was having. I cannot recommend VB Health highly enough this is definitely the only place to go for treatments. The results speak for themselves. Thank you very much to Vicky and her team.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

The reception was not particularly efficient. I’d paid for the consultation in advance but asked for payment. I did have to pay for blood tests & waited 25 minutes because the receptionist was unable to transfer the amount from the laptop to the card machine. The dryer in the first floor toilet was broken but no hand towels were provided to dry my hands. It was the same exactly a week earlier. I also received numerous text messages & emails most were repetitive & caused confusion as several arrived the same day. The saving grace was thankfully the clinical staff were friendly & efficient.

Mr Ijaz Sheikh

Ophthalmologist

I had my first cataract operation on 1st September which was successful but not quite improved sufficiently for me to meet legal requirements to be able to resume driving. Mr Sheik operated on my second cataract on 3rd September, reviewed me on 6th September and so pleased to tell me I was now able to drive again. He was so professional, efficient and kind throughout my visits. I can't find the words to express my appreciation and profound gratitude towards him and to the other members of his team. They have given me back my sight which is so precious. Thank s to you all. Gillian D.

Ms Marion Yau

Podiatrist

I have embarked on a course of treatment to eradicate a fungal infection from one of my big toe nails. Marion commenced this with surgery to remove the damaged and infected nail. I was a bit apprehensive, but Marion was really good at explaining everything and putting me at ease. The worst bit was the injection for the local anaesthetic. Removing the nail didn’t hurt at all, and even afterwards it wasn’t too sore. I would recommend Marion Yau’s clinic for her friendly and professional manner.

Mr Aaron McAvoy

Obstetrician & Gynaecologist

Extremely professional yet friendly, calming experience during my hysteroscopy which I'd felt anxious about beforehand. Everything was explained clearly to me by Aaron, before, during and after the procedure and he had everything ready so it was all over so quickly. Really efficient and caring team and I felt extremely comfortable and well looked after. I didn't expect the experience to feel good given the procedure being done but I am so pleased to be able to say it was great!

Experts in Skin and Hair

Dermatology

I had a raised spot on my arm which was diagnosed as actinic keratosis- precancerous cells. GP recommend cream but didn’t want to use due to side effects. Dr Gupta was very professional and had a very caring and kind disposition. She used cryotherapy on the area which was only mildly uncomfortable for a few seconds and then checked the rest of my body for me. Thoroughly recommend and have booked my husband for a body check! Thank you ☺️

Mr Michael McBride

Plastic Surgeon

Mr McBride is genuinely caring and gentle, and he embodies everything you would hope for in a surgeon.” The care I received from Mr Michael McBride and his team at Kingsbridge was truly second to none. From the very first consultation right through to the procedure, they made me feel supported and reassured every step of the way. I couldn’t have asked for a better experience.”

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

From my very first appointment to the surgery and post-operative care, everything was faultless. All staff were kind, caring, and calm, which is exactly what you need where your health is concerned. The team ran everything smoothly from start to finish, and I couldn't be happier with the service I received. I would happily recommend this hospital & the whole care team.

Dr. Srinivasagam Muthumeenal

Paediatrician

It was an allergy review for my son. As with all my appointments with Dr Muthumeenal she was incredibly kind and unbelievably knowledgeable. I trust every word she says. She asks questions no other doctor asks and as a result I listen and put in practice everything she advises. She is an incredible doctor and is an asset to Broomfield hospital.

Bristol Health Hub

General (Internal) Medicine, General Practice (GP), + 3 more

Amazing staff, they went above and beyond to help me when I needed it the most. The doctor was amazing but also the receptionist, she put me at ease when I arrived flustered because I was late. I was expecting them to say they could not see me, but they really helped me even though it was after the start of my appointment. Highly recommended.

Mr Praminthra Chitsabesan

General Surgeon

Today I attended the review 6 weeks after my inguinal hernia procedure. The meeting went very well as I have not experienced any issues since the procedure. Mr Chitsabesan was very happy with my progress and checked the area of the incision and it was all fine. He advised me to still be careful when lifting anything heavy and when coughing.

Dr Ankush Singhal

Psychiatrist

Dr Singhal was great throughout my assessment. He is the first psychiatrist who has truly listened to me and asked for my thoughts. I struggle with assessments and understanding what I am being asked, but Dr Singhal was patient and adapted his approach which made it easier and less stressful for me. I would highly recommend Dr Singhal.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

I just love the way they explain everything. I have been coming to this practice for 13 years as have my wife and four kids, and all of us have always received professional, genuinely felt, care with a smile. Even though we moved a bit further away, the thought of going to another practice never crossed our minds! Thank you.

Dr. Katherine Beck

Psychiatrist

Dr. Beck is great. I felt better already after my first session with her. I love Dr.Beck's style of communication. She explained everything, makes all transparent and is very patient. Dr Beck's approach is to find out what exactly could work in your situation. Thank you very much!