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Prof. Hector Chinoy

Rheumatologist

I need to express how disappointed we are following the appointment we attended on the 4th February. We took a lot of time to research the best person who we felt could help us to find some answers. We have been constantly ignored and fobbed off by the health professionals who do not seem to want to listen or understand and unfortunately this seems the same when paying for a private consultation. You do have a friendly manner bordering patronising and seemed to want to rush us through the appointment with little interest in suggesting anything other than what the NHS has already said. Was this due to your perception of our ability to pay for future appointments? Prior to the appointment we filled in the form requesting information which you sent asking for details of the problem and what is important to my partner. It was immediately evident that you had not taken the time to review the information she had shared because you had to ask who I was, had you read the information you requested you would have been aware. I believe that my partner has Osteoarthritis and Osteoporosis. I said this in the appointment and your response was that Osteoarthritis and Osteoporosis are two distinctly different conditions. This was very patronising as we are aware that they are two separate conditions, the point was that we feel she has both. The two are not, to my understanding, mutually exclusive. My partner has many symptoms which could be associated with an autoimmune disease which is why we wanted to rule this out. We specifically chose you to make an appointment with due to your well documented interest in autoimmune diseases. Unfortunately, we did not feel that you had any curiosity or interest in supporting us. If you are unable to provide any suggestions other than osteoarthritis in the shoulder, please could you suggest a specialist who may have the knowledge, interest and curiosity to support us moving forward.

Mr Tony Jacob

ENT Surgeon

After a year of back and forward to various different hospitals and appointments and symptoms being ignored, I finally and thankfully was seen by Mr Jacob. He was very professional, friendly and most importantly saw and heard my concerns. I got answers and was booked in for surgery. I had a very enlarged thyroid with numerous nodules that had previously been missed by other consultants and my symptoms absolutely debilitating. During surgery Mr Jacob found my thyroid had also grown around the back of neck so took a little longer. I felt great after my surgery, Mr Jacob came to see me the next morning and I was kept in updated of what was going to happen throughout and after the surgery. I had no questions unanswered and felt very cared for. Im extremely grateful that Mr Jacob was my surgeon and would highly recommend him. My scar is barely noticeable only two months later and my healing was fairly easy - thanks to Mr Jacob my procedure was a great success!

Miss Theodora Pissanou

General Surgeon

I recently had my gallbladder removed by Miss Pissanou after seeking her for a second opinion. From the very beginning, she was thorough, honest, and incredibly reassuring. She advised that while gallbladder removal was necessary, I should first prioritise a cyst on my kidney. She immediately referred me to an excellent surgeon who successfully removed the cyst, which unfortunately turned out to be cancerous. I am extremely grateful for her judgement and prompt action, which made all the difference. When it came to my gallbladder operation, Miss Pissanou was exceptionally informative, taking great care to explain all the risks and ensuring that both my wife and I fully understood the procedure. The surgery itself was very successful, and my recovery was remarkably quick. I cannot recommend Miss Pissanou highly enough for her professionalism, expertise, and outstanding patient care.

Newmedica Grimsby

Ophthalmology

Mum was almost blind wearing really thick glasses, and couldn't see at all without them. She had a few complications with her eyes but Dr Stewart and team endeavoured to give her as much sight back as possible, even if just slight. After her cataracts surgery on the 'good' eye, she is like a new woman. At nearly 78yrs old, mum doesn't need to wear her glasses for the first time since she was young. She can see clearer and further away. Close up is still difficult but we trust that after both eyes are done, and potentially glasses again with alot less prescription, she will be able to see so much better. She's had no pain or anything. The drs were brilliant and we can't thank them enough. This is the best thing to have happened to mum who was petrified to get her eyes done. She says he is the best Dr I have ever seen and I'm so happy.

Dr Diab Haddad

Paediatrician

Dr. Haddad has been our daughters’ pediatrician for several years, and we have always had an excellent experience with him. He is extremely polite, patient, and very clear in the way he listens, analyzes symptoms, and explains his diagnosis. He takes the time to make sure parents fully understand what is going on, which gives a lot of confidence and reassurance. He has consistently been very accurate and quick in identifying symptoms and finding the right treatments. Our daughters have had allergies and gastroenterological issues, which he promptly diagnosed and treated with great care. We are very grateful for his dedication and professionalism and would highly recommend Dr. Haddad to any family looking for a knowledgeable, caring, and trustworthy pediatrician.

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

I cannot rate the hospital highly enough following my recent operation. From the moment I arrived I was looked after by a number of staff members, all of who could not do enough to ensure I was comfortable, informed and had everything I needed. In particular nurses Damian, Sonia, Cindy and Salmon were wonderful, also the catering lady who's name i didn't catch, Steve the pharmacist, Mr Murray the anesthetist, and Mr Lewis the surgeon. All the staff were very friendly and relaxed which helped me settle in a situation I could have felt very uncomfortable and nervous in. Even though this procedure was covered by insurance I would not hesitate to self pay in the future if needed to have this level of care again.

Dr Richard Shaffer

Oncologist, Radiologist

I visited Dr Shaffer on recommendation from a fellow gym member as I developed lumps in both hands. My GP had advised me that they would not treat Dupytrens until my fingers actually began to contract. I had a 30 minute consultation at the Cromwell Hospital which resulted in advice to monitor my hands for 2 months to see if there was any deterioration. Very impressive service. Dr Shaffer was very clear that it was early in the condition. His advice to potentially ease off in the gym to avoid hand trauma was the not the best news for a gym addict! But clearly correct. I will now measure my hands movement and flexibility periodically and revisit if it shows signs of getting worse. Thank you

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

I arrived early, as I was expecting to be seen in time, but my appointment was late ~45mins. I had discussed on the phone that I wanted to see someone who is going to be helpful with discussing menopause and other related issues. I was paying for the appointment myself, so I had high expectations. Unfortunately the time with the doctor felt rushed and I felt not heard. I had done a lot of research on holistic menopause care, and I felt that the doctor wasn’t in the same wave length with me. I was just advised to go and read more on menopause in two different websites. Examination was fine and straight forward, but to be sure of the diagnosis I will need futher procedures.

Dr. Pragati Kakkar

Obstetrician & Gynaecologist

I have visited Dr Pragati Kakkar on multiple occasions and will continue to do so , I have never felt more comfortable and reassured in the whole 10 years of me and my husband trying to conceive our first child . I would highly recommend her and have done so to many of my friends already . I can honestly say with 100% confidence you will not be disappointed and Dr Kakkar is the most kind and highly knowledgeable professional you need in your corner for all these sensitive matters, she genuinely wants to help you in any way she can , even if that means her staying late or fitting you in last minute she is truly amazing and one of a kind ! (UNITED WELLNESS ⭐️⭐️⭐️⭐️⭐️)

Dr Vishal Mehta

Paediatrician

We received an excellent level of care and support. The doctor was able to assess my daughter and provide a diagnosis on the same day, which brought us much-needed clarity and reassurance after a very difficult few weeks. They were incredibly supportive, gentle and sensitive with my daughter, taking the time to explain clearly what was happening in a way that she could understand without feeling frightened or overwhelmed. We felt listened to throughout. The offer to support us further, including attending a video call with her school to help plan her return, was above and beyond what we expected and made us feel we were not navigating this alone.

Mr Jagwant Singh

Orthopaedic Surgeon

I came in Mr. Singh, with a torn tricep tendon. He assess me rapidly and got me into surgery within days. Mr. Singh is a phenomenal surgeon. My operation was smooth the incision clean and minimal. The tendon was repaired to the highest degree and is now stronger than ever. The after-care Physio was attentive and detailed. I’m well on the way to recovery and deeply grateful to Mr. Singh and his team for their excellent service. That said I hope to never see Mr to see Mr. Singh again.!! however I would highly recommend him as a Top surgeon and thank him and his team for their efforts and excellent care :)

Skin55

Dermatology

Skin55 at 55 Harley Street delivers an exceptional patient experience from the moment you arrive. The process is smooth, organised and thoughtfully managed, with clear communication at every stage. The environment is modern and beautifully designed, yet warm and welcoming, which immediately creates a sense of comfort. Appointments run efficiently without feeling rushed, and the team are attentive and considerate throughout. The overall journey feels structured, supportive and genuinely patient-centred — a standard of care that reflects the very best of Harley Street practice.

Physio Jack Studios

Pain Management, Physiotherapy, + 1 more

I ruptured my Achilles a year ago playing sports. I was working with a different physio and was seeing slow results. I swapped over to Physio Jack Studios and started working with Darragh who was truly excellent, going above and beyond with working around my schedule and doing further research to make sure we tried all possible exercises to get me back running as soon as possible. He was a pleasure to be with during sessions and would highly recommend him to anyone

Spire Montefiore Hospital

Dermatology, Breast Surgery, + 17 more

My Tonsi, his secretary and all the staff were so attentive and caring that my anxiety was hugely reduced. As I had complete confidence in Mr Tonsi and all his team’s ability, I felt relaxed and informed during the whole procedure. I was fully aware that all the staff are complete professionals but the kindness shown was exemplary.

One Heart Clinic Harley Street

Imaging (Scans), Cardiology

Everything from first consultation through to tests and follow-up was smooth and efficient. I encountered a number of different staff all of whom were friendly, welcoming and explained things very well. Dr Sen was delightful and I can highly recommend the One Heart Clinic.

Clear Ahead Health

Clinical Psychology, Psychiatry

The experience was great everyone is really nice and helpful, I was very hesitant to get a diagnosis but they were very reassuring and understanding. Not once did i feel judged whilst speaking about my experiences. The whole process was a lot easier than i thought