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Mr Steven McFarlane

Psychotherapist

When I met Steven for my first appointment I was at the lowest I ever felt in my life. Through a series of unfortunate life and work events I had developed anxiety and depression. Steven was always kind and patient, listening to me. But more importantly, he was asking the right questions which made me really think about how I ended up where I was and what I can do to get back to my happy self. He was always there for our sessions and in a way the sessions became my comfort zone when I felt lost. Few months with Steven has helped me return back to myself, feel happy again and over the course of these, have changed my life for the better. I cant recommend Steven enough as a therapist. As I said in my last session, hopefully I never have to see you again - but if I ever feel the need, Steven will be my first call. Thank you again for everything you did for me.

Mr Asit Arora

ENT Surgeon

I visited Dr. Asit Arora in June 2025 for a deviated septum. He was very professional and clearly explained all the available options. We followed the necessary steps and eventually decided to go ahead with the surgery — and it was absolutely the right decision. My day-to-day life has improved tremendously since then. The surgery went smoothly; I only felt some discomfort for a couple of days. I recovered quickly, and the splint was removed a week later. Since then, I’ve had no pain or issues at all. It’s truly been a game changer. I can sleep properly again, exercise without difficulty, and breathe normally through my nose — something that was always a struggle before. I would highly recommend seeing Mr. Asit Arora if you’re dealing with similar problems. It’s been a real pleasure and a life-changing experience.

Dr Ramin Baghai-Ravary

Respiratory Doctor

I had a very successful consultation with Dr Baghai-Ravary. I found him to be thoroughly personable and approachable. Dr Baghai-Ravary was understanding of my concerns and provided clear explanations of my conditions and how they affected my lungs. I was impressed that he had reviewed my past medical history and test results (performed in other parts of the NHS) in advance of our meeting and, during the consultation, assessed additional test data that I had access to. He explained the meaning and implications of all those results in a clear and concise manner. Dr Baghai-Ravary explained his reasoning for a change in medication as part of a clear plan of action that he proposed, both in the consultation and in his letter summarising it. That was two weeks ago and I am feeling the benefits for which I am grateful.

The Prostate Centre

Urology, Oncology

I am delighted with the whole experience around my journey from initial referral to Mr. Nair through the HoLep procedure and stay at the London Bridge Hospital and follow-up. I have been treated with courtesy and kindness . The process of pre-surgery checks and appointments has been efficient, well-communicated and all points of contact both friendly and helpful. Mr. Nair has been kind, reassuring and very clear in his descriptions of the various procedures open to me and the pros and cons of each. My stay in hospital was a pleasant as these things can be. I was treated with care and kindness by everyone. The procedure appears to have gone very well and I am making a very good recovery. Exceeding all expectations. I am very grateful indeed.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

I went for a CT colonoscopy scan. The scan itself and people were amazing. I cannot commend them more. I am thankful for all the professionals who conducted this. HOWEVER, I was appalled by the imaging reception staff who were rude and quite frankly nasty to me. I have never been screamed at by staff to sit down when waiting to ask about my appointment. The woman’s name was Edgy and she was with an older guy with glasses. They evidently were having a bad day and as the reception was a mix of NHS and private patients they felt entitled to talk to everyone in a demeaning manor. I felt insulted and hurt when already nervous about the procedure I was having. They need to learn to be kind to sick people.

Dr. Sunil Patel

Respiratory Doctor

I saw Sunil when I had persistent, concerning symptoms including fever, fatigue, and chills. ​His care was exceptional from the start. Sunil took very good and thorough care of me until he concluded the final diagnosis, ensuring I was comfortable and supported throughout. Critically, he kept me continuously informed of all test results and progress, which greatly reduced my anxiety during that time. ​Once the diagnosis was finalized, his commitment continued. He made sure I was immediately referred to the correct NHS department for treatment, and he even followed up to confirm that I received timely treatment.

Mr Yasin El-Wajeh

Oral & Maxillofacial Surgeon

I was concerned about my dental appointment as I had to have some parts of a root removed.. I couldn't believe how comfortable Mr Yasin El-Wajeh made me feel. He explained everything so well and assured me I wouldn't feel any discomfort. He was right and completed my surgery so quickly and efficiently. I honestly thought he was just starting when he told me that he'd successfully finished my surgery. An amazing dental experience and I would recommend this surgery to anyone . I also received a call the next day checking how I felt. The staff were great. Thank you all.

Dr Simone Rofena

Obstetrician & Gynaecologist

I recently had a gynecological appointment with Dr. Rofena and, to be honest, I was initially hesitant because he is a male doctor. However, to my surprise, he was incredibly gentle and discreet—so much so that I felt completely at ease throughout the visit. His explanations were thorough and clear, and I truly felt that he was committed to understanding and resolving the issue at hand. It was a fantastic experience overall—I only wish I had found him sooner! Now I now where to go when necessary!

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

First time visiting Cleveland clinic and very impressed with the overall experience. Staff members were professional, caring and friendly. Waiting areas clean and bright. No much waiting time for appointment and not rushed to explain everything about my medical condition with the consultant. Very thorough explanation of all my results and reassuring that I am in the best hands. I will complete further tests on Monday so a plan can be made. Excellence experience and highly recommended.

One Ashford Hospital

Audiology, Cardiology, + 22 more

I was kept waiting for around 40 mins. No-one informed me - I had to go and ask. The doctor was keen to hurry me because he "had to be somewhere else" He didn't examine my hips and lower back. Just said I had "very arthritic hips" which is not what Id been told before, and wasn't interested in any other possible alternatives to hip replacement. I felt dimissed and not properly heard.

Mr Oisin Keenan

Orthopaedic Surgeon

I simply cannot praise everyone enough at the National Treatment Centre in Kirkcaldy, they have brilliant team of professionals who fully understand their patients needs in a very caring and diligent manner. From start to finish my experience has been excellent and I am truly grateful for everything they have done and to everyone connected with this wonderful establishment.

Mr Mark Davies

General Surgeon

The experience was exceptional. Mr Mark Davies put my mind at rest from the start. I am by nature a nervous person but he reassured me that everything would be fine. I would thoroughly recommend anyone who needs an operation to go to him. Furthermore the wound is extremely neat and healing very well. Thank you Mr Davies.

UK Vein Clinic - Manchester

Vascular Surgery

I went in for single leg vein treatment. I have no complaints whatsoever, staff were very friendly and explained everything. The treatment itself was complete in just over 30 minutes. The actual treatment was generally pain free apart from the anaesthesia injections, which were tolerable.

Next Fertility Nordic

Fertility Medicine, Genetic Counselling, + 2 more

The staff overall offers a warm welcome. The centre is new, clean and the doctors offer exhaustive explanation. The responsible of donors is friendly and patient. Not fully convinced by the expertise of the biologists carrying out the oocytes culture and blastocsysts development.

KIMS Hospital

Anaesthetics, Audiology, + 26 more

My entire experience of Mr Zhao and KIMS hospital was excellent apart from a receptionist at the main reception who was not at all friendly and treated me with contempt. She was either prejudiced against NHS patients or perhaps the colour of my skin

Lumen Health Assessments

General (Internal) Medicine, General Practice (GP)

Highly professional and very efficient comprehensive health review. Staff were excellent and process was clearly explained. Minimal hanging around, great refreshments and Connor, the coordinator, helped make it a throughly pleasant experience.