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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

For 6 years I have been suffering with severe abdominal pain, I have been in and out of hospital over this period of time, having seen many doctors & consultants, had multiple scans and tests etc, was put on too many medications to name, nobody picked up what the problem really was, that was until I met Dr Raza, and thank God I did! From the first scan he performed, he diagnosed Endometriosis, this had never been mentioned to me, his diagnosis was stage 3 deep infiltrating endometriosis, Dr Raza has performed robotic surgery to clear the disease, having said one of the worst cases he has ever dealt with. Approaching 4 weeks post op, I have just been to see Dr Raza, and he is over the moon at how incredible my wound has healed, one incision only via the belly button, he was really proud of his work, and absolutely so he should be, to me, he is my hero, he is truly one of the most gentle men I have ever met, along with his nurse Denia, who has been my rock throughout my recovery period. I cannot advocate Dr Raza enough, 6 years of my life totally wasted backwards and forwards in and out of hospital to no avail, until now, thank you Dr Raza and Denia, for making my future look so very much brighter, you are my saviour, and I’m proud to call myself your patient. Thank you for everything and I would not hesitate to come back to you if I need too❤️

MyDoctor by Northern Health

Coaching, General Practice (GP), + 2 more

⭐️⭐️⭐️⭐️⭐️ Honestly blown away by this service I’m nearly 80 now, and I can’t even count how many doctor visits I’ve had in my life, but MyDoctor by Northern Health honestly left me a bit blown away. I wasn’t expecting much — you get used to being rushed through at my age — but I came off the call feeling like someone had finally taken the time to actually explain my own health to me. It felt different from the moment it started. No rushing, no talking over me, no making me feel like I was being dramatic. Just calm, proper care. I felt listened to in a way I haven’t in years. I actually felt like… well, like a person again, not someone they’re trying to hurry out the door. For the first time I understand what’s been setting things off, and what I need to do next time before it all gets too much. That alone is worth gold to me. I’ve been muddling along for years without this clarity. I’m honestly amazed. At my age you don’t expect to be surprised by much anymore, but this really did it. I’ll absolutely be using MyDoctor again — I wish I’d found it sooner.

Newmedica Norfolk

Ophthalmology

The team at Newmedica from the receptionists to the optometrists, nurses and Mr Anjari my consultant were so welcoming and made me feel at ease from the moment I arrived. I was quite anxious about having cataract surgery, but the team made me feel relaxed each time I visited. Mr Anjari was very reassuring and spent time helping me decide which lenses were right for me. The surgery was quick, and painless - so efficient., I had no need to worry about going back for the second one. The aftercare was excellent too with a phone check up and another thorough appointment. Mr Anjari helped me choose Galaxy lenses … I can’t believe how clearly I can see near and far ! It is nothing short of miraculous after living in a blur for years! I am now able to read the smallest print yet look across a field and identify birds in the trees. I’ll be forever thankful to Mr Anjari and his team for the transformation of my sight.

Essex Private Doctors

General Practice (GP)

I have been a client of the surgery for many years going back to when Johnathan Richardson set up the practice just off Wilson's Corner. I continued to use the surgery when premises were established in Shenfield. It was when I experienced heart problems some 5 years ago that I found Dr. Athreya to be particularly helpful. He offered his private cell phone number should I need help or advice at this difficult time prior to surgery. This literally proved a lifeline. I saw Dr. Athreya on 4th December this year and as usual he was able to diagnose the problem and prescribe a treatment plan. Dr Athreya is an experienced, knowledgeable practitioner and a credit to the team at EPD. He puts patients at ease and is interested in their experiences. I was sorry to hear he was leaving for I feel sure he will be sorely missed.

King Edward VII's Hospital

Urology, Dermatology, + 25 more

I am extremely grateful for the exceptional care and support I received from Miss Richardson throughout my retinal surgery journey. From the very beginning, she made sure everything was clearly explained, arranging all of the pre-operative steps with efficiency and reassurance. Her support didn’t end there, she continued to check in and guide me through every stage of my recovery, making a stressful time much easier to manage. She was consistently kind, patient, and genuinely committed to my wellbeing. Her professionalism and compassion gave me complete confidence in the process. I couldn’t have asked for better care, and I truly appreciate everything she did for me. I highly recommend her to anyone in need of specialist eye care.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

Always an absolute pleasure coming to Vermilion, the staff are just on another level. I honestly think you wouldn’t get that kind of treatment anywhere else in the country. Customer service is first class. Everyone, from the admin teams and front of house, to the Drs and Hygienists. Had my third Hygienist appointment with Debbie last week, she is absolutely amazing, always feel better after seeing her (mentally and with a sparkling mouth 😂). Also, Dr Martin Morley is also such a great guy, so easy to talk to and great at what he does. Best dental team, hands down.

HCA Healthcare UK The Harley Street Clinic

Gastroenterology, Obstetrics & Gynaecology, + 9 more

My overall experience was excellent, from the reception staff, being taken to the room, the 1:1 pre-operative discussions with Dr Lowe and Dr Barnard, to the nursing staff (continuity of the nursing staff and Daisy's approach and empathy), the theatre team and the post procedure care. I mentioned to Dr Lowe how impressed I was with the communication between the theatre team, which provided a great deal of confidence. I should also mention how well they communicated with me on a 1:1 basis explaining what they were doing.

Mr Surendra Patnaik

Orthopaedic Surgeon

I recently had a rotator cuff repair carried out by Mr Patnik & cannot praise this surgeon enough for the work he has carried out. My condition was having a major impact on my life as well as my working environment. Having had my surgery & sticking to the physio timetable plan I have completely recovered & am now back to my normal self. I am now able to Exercise on a regular basis, as well as carrying out the normal day today activities. It's much appreciated & many thanks to Mr Patnik & his team. Regards Charlie C.

Mr Rehan Salim

Fertility Medicine, Obstetrician & Gynaecologist

Mr Rehan Salim has been amazing and exceptional consultant through our IVF journey. After meeting him for the first time, we felt safe, he could be trusted and will care for us. He was very professional, through explanations and empathic approach gave us confidence throughout the entire treatment. The clinic staff were also very supportive, caring, and organised. We would highly recommend the clinic to anyone seeking fertility care.

Mr Maninder Kalkat

Cardiothoracic Surgeon

Dr. Kalkat provided outstanding care during our consultation. His expertise was evident in the clear communication and thoughtful guidance regarding treatment options. He ensured we understood every step of the process and addressed all our questions with patience. The combination of technical skill and genuine compassion made a significant difference for my family. I highly recommend Dr. Kalkat.

Mr Joseph Wasson

ENT Surgeon

Mr Wasson is professional and easy to talk to and happy to look after my ears for another year, for me personally, as he took me on as a patient from Dr Fairley, he had some big boots to fill as I’ve spent most of my life with the same doctor and I can happily say that Mr Wasson is a credit to the profession and the hospital and thank you for looking after me

Mr William Grant

ENT Surgeon

I wanted to take a moment to express my sincere appreciation for the care Dr. Grant provided. His skill, professionalism, and kindness made a significant difference during an important time in my life. I’m truly grateful for everything he did and for the support he gave me throughout my recovery. Thank you again for your excellent care.

Dr Robert Hone

ENT Surgeon

Dr Hone made me feel at ease as soon as o arrived, my car broke down at the hospital site and he calmed me down. I loved his explanations of what i was going through, he explained it in detail and was really articulate. I am grateful that i can finally tackle what my issues are and move on with my life. Thanks Dr Hone!

Dr. Satveer Mahil

Dermatologist

Overall amazing consultation 10/10. Learnt a lot about my condition. Was given all my options of management and allowed to choose what I would like to do. Dr Satveer made me feel comfortable throughout the consultation and examination and I felt more educated and confident about how to management my psoriasis.

Dr Paul Worth

Neurologist

I'm so grateful to Dr Worth for treating me a couple of days ago. I live in North Yorkshire, but was prepared to travel to Cambridge, to meet him. He was extremely professional, but also compassionate and kind. I have absolutely no hesitation in recommending him .... I just wish I lived closer to Cambridge!