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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

Moorfields Private Eye Hospital

Ophthalmology

I had a bilateral cataract operation, performed by Mr. Deshmukh. The whole experience exceeded my expectations. The technicians who did all the assessment checks (separate and earlier appointment) were excellent. At this appointment I met Mr Deshmukh who put me at ease and we discussed the best replacement lenses to suit my needs. For me the premium lenses were the right choice. On the day of the operation the hospital staff were brilliant - professional and good humoured. The operation was completely painless and took much less time than I had anticipated. The immediate aftercare was been superb and the nurse talked me through what I had to do and just as importantly avoid doing. I was given some eye drops to use for the next 4 weeks. You quickly become expert at using them. Following the operation my eyesight was as good as I can remember it ever being. I then returned for a follow up consultation with Mr Deshmukh who confirmed that my recovery was going very well and my vision is better than 20/20. I have worn spectacles since my early teens and this is an incredible outcome. I can now proceed with my training to become a driving instructor.

LycaHealth Orpington

Endocrinology & Diabetes, General (Internal) Medicine, + 6 more

Review for Podiatrist Consultant Liam Stapleton I have been a patient of Liam Stapleton for several years, and I cannot recommend him highly enough. Liam is consistently professional, attentive, and genuinely thorough. He always takes the time to listen carefully, explains everything clearly, and makes sure you fully understand both the problem and the treatment options. What really sets him apart is how deeply he thinks about each case rather than applying a one-size-fits-all approach. He looks at issues from multiple angles, not just the painful area itself. He considers overall functionality, gait, posture, and the geometry of movement, and how all of these interact and impact the body. This holistic and biomechanical approach has made a huge difference to my outcomes over the years. You never feel rushed, dismissed, or treated like a number. Liam is thoughtful, analytical, and genuinely committed to finding the root cause of problems rather than just treating symptoms. If you are looking for a podiatrist who is highly knowledgeable, detail-oriented, and truly invested in long-term functional improvement, Liam Stapleton is exceptional.

Dr Farooq Rahman

Gastroenterologist

I was referred to Mr. Rahman by a surgeon that will be reconnecting my small intestine to my large intestine. Due to the severity of my case (starting out as an emergency and ICU patient), I needed some additional support and medical intervention to help me live and also prepare for a successful surgery. This means short term TPN treatment, at home PN treatment, management of hydration, electrolytes, etc. As soon as I met Mr. Rahman, I knew I was going to be well taken care of - I had been discharged from a hospital with little to no guidance and a lot of fear and with the assistance of Mr. Rahman I made it through some of the most difficult times (and continue to do so). Mr Rahman is confident in his statements, knowledgeable in his field, and also completely transparent. I appreciated the directness, the collaboration and his willingness to listen to me, answer my questions and not rush through appointments. Since having Dr. Rahman on my medical team, my husband and I have been able to share the weight of our fears. I would highly recommend Dr. Rahman.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I had my Pre-assessment on 14/91/26 at 09.30. I arrived early because of the inadequate parking at the hospital but was pleasantly surprised to be able to park straight away so, I arrived at 09.00 for my appt. I registered with reception then the nurse, Sharon, called me. Sharon talked me through my Pre-assessment and explained in detail what would happen when I'm admitted for my op. She gave me an ECG, took MRSA swabs and I had my bloods taken. Sharon explained several forms to me and provided Octensian wash and nasal gel for me to use prior to admission and after. The whole experience was positive. Sharon was very professional with an easy, friendly manner and kindly answered my questions that she had not already covered.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I was taken into a room that was obviously not cleaned after the last patient as their clothes were still there. My postop instructions were to stay warm. I was absolutely freezing after surgery because the nurses turned the heat down to suit another patient. I was on the end bed and no one came to check on me for ages so I couldn’t get another blanket. I told the nurses at least three times that I don’t eat dairy. I then had cow’s milk and dairy butter placed in front of me which is offensive. The nurses paid a lot of attention to the person next to me, but rarely checked on me. I felt overlooked. By this point, I just wanted to go home but again they prioritised other patients so I was late to leave.

Fortius Clinic Wimbledon

Chiropractic, Health and Social Care, + 5 more

Steve is excellent. Personable and very professional and clearly knows his stuff. He operated on our son following a shoulder dislocation playing rugby. Throughout the process, Steve was clear with the surgical options and very thorough in his explanations, particularly understanding with the emotions of a teenager and his desperation to be back on the pitch again. He has a friendly manner and was always quick to answer extra questions we had between consultations. He did an excellent surgical job on our son and we’d have no hesitation in recommending him. We are very grateful for his care and are very pleased with the result of his expertise and handiwork. Thank you so much Steve and team.

Ovara Health

Acupuncture, Breastfeeding and Lactation Counsellor, + 12 more

After seeing several gynecologists, Mr Raza was at last the most reassuring and straight forward in explaining why having a robotic laparoscopic hysterectomy would be the best way forward for me. I am now 6 weeks post op and I am feeling great. I am continuing to be amazed by how small my scar is (2cm!). I would highly recommend Mr Raza to any women doubting whether to have the operation. Every person is different of course but he is so knowledgeable, kind and professional. His PA - Sukhy - has been extremely helpful, supportive and always at the end of the line if I had any question - even during the Christmas week. Thank you !

Loughview Health

General Practice (GP)

After not getting an appointment with our GP I decided to book an appointment late on in the afternoon when I became concerned with my child. I was able to book online with ease and had the appointment for 35 minutes later. The staff were welcoming and it wasn’t long in the waiting room before we were seen. Fiona made my child and myself feel at ease and did a thorough check. She even offered a follow up MOT check the next day which left me very reassured. This is the third time I’ve used the clinic and would recommend to anyone needing piece of mind when they can’t access their own GP unfortunately..

Mr Alexander Charalambous

Orthopaedic Surgeon

I have been under Mr Charalamous's care for around 3 years. I have always found him to be easy to talk to & he explains things in a way i can understand. I had a botched knee replacement at Kim's in Maidstone which was very painful. After a few meetings to discuss what could be done we agreed a procedure. I have to say i am over the moon with the results. The recovery time was extremely short, after the insert replacement i was up & walking with no sticks inside 2 weeks. I am extremely happy & will request Mr Charalamous for me left knee once it gets to a point where it needs replacement. Top Surgeon.

Dr Gary Wright

Cardiologist

From the initial consultation Dr Wright explained my condition and the treatment options in the clearest terms. On the day of the procedure he explained very clearly what was going to happen from start to finish which allayed any stress I might have had and put me at ease before the operation. The procedure could not have gone any better from my perspective and post operation I had no pain or discomfort whatsoever. My wounds were tiny and healed within days. All of this I put down to Dr Wright's skill and expertise. I have no hesitation in recommending him.

Mr Shayanthan Nanthakumaran

General Surgeon

The whole experience at Albyn hospital has been excellent. All the staff were helpful, efficient and professional. The day of the op was a total pleasure. Everything was so well managed and it was a very peaceful, calm, pain free day. Mr Nanthakumaran has kept me well informed from the start and has always shown kindness and empathy. I am so grateful to him and his team.

Mr Ruwan Fernando

Obstetrician & Gynaecologist

I went in to see Mr Fernando having had referral. He listened to my concerns, had read the notes of my tests and perfomed a pelvic exam and tests. He was friendly, not arrogant, very knowledgeable and put me at ease. I am confident in his professionalism and abilities whivh far exceed NHS and other private consultant I had seen outside of London. Would recommend.

Miss Dorota Hardy

Obstetrician & Gynaecologist

After many frustrating Dr appointments I finally felt like I had a doctor who listen to my concerns I expressed as well as validated them. She was very focused on providing me with solutions to my problem (things that may help) and was very well informed on things I can do to help my condition. She was incredibly professional and had a great energy.

Mr Joseph Manjaly

ENT Surgeon

I was provided the best care possible. Every aspect of it was efficient, friendly and professional. I cannot think of a single improvement that could be made in the whole experience from initial consultation, operation and after care. Joe is super friendly and responsive and you know that you are in the hands of an absolute expert.

Dr Amirtha Vani Rajasekaran

Dermatologist

Dr Rajasekaran was very thorough in examining my skin condition and carefully addressed all my concerns. She explained everything clearly, provided helpful advice, and made me feel reassured and comfortable throughout the consultation. I was also given clear guidance on how to care for my skin in the future. Highly recommended.