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Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

I went in today for my first ever colonoscopy. Although I was nervous, every staff member I met made me feel comfortable and at ease. there was a brief 10 minute wait before I saw the nurse, who was very informative about the procedure and took some recordings (blood pressure, heart rate etc.) before asking me some questions. After not very long at all I went into the room to have my procedure and Samer and his team were excellent in talking me through the process, what I might experience, and how long it would be. They regularly checked in on me throughout to ask how I was doing. Regarding the colonoscopy itself - overall I felt no pain at all really - some discomfort from the gas (which they make you aware of) but otherwise it was fine. I chose sedation rather than gas & air, and found this worked well for me. It is an odd sensation in general; but manageable. The procedure took maybe 20 minutes, before I was moved to recovery. The recovery nurse & all staff members there were very friendly. They read me my report, made sure I understood the results, and gave me some biscuits and squash (which I was grateful for after 24H of not eating!) - I was out from here after around 20 minutes, having no notable lingering side effects from either the medication or procedure. Overall, fantastic service from everyone. Thank you so much.

Fitzrovia Suite

Obstetrics & Gynaecology

My experience at the Fitzrovia private maternity suite at UCLH was exceptional from start to finish. The room's were spotlessly clean, comfortable, and calm - exactly what you hope for during such an important emotional time. The food was genuinely excellent, with a great variety of choices, which made a real difference during recovery and long days on the ward. Most importantly, the staff were absolutely amazing. From the midwives and healthcare assistance to the catering team, every single person was kind, caring and professional. The midwives were extremely knowledgeable and always on hand to support and reassure, no matter the time of day. Nothing ever felt like too much trouble. What truly stood out was the continuity of care even after discharge. The midwives remained available to support me with breastfeeding and post cesarean aftercare, which was invaluable and made me feel supported well beyond my stay. I cannot fault the Fitzrovia private maternity suite at UCLH. The standard of care, compassion, and attention to detail where outstanding, and I would highly recommend it to anyone considering private maternity to care.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

I was extremely happy with the hospital and the level of care I received. From the moment I arrived, all of the nurses and staff were kind, professional, and incredibly attentive. I felt genuinely well looked after at every stage before and after surgery. The nursing team made me feel comfortable, reassured, and supported, always checking in on me and making sure I had everything I needed. Their calm and caring approach made a big difference and helped me feel at ease throughout my stay. The hospital environment was clean, well organised, and very reassuring, and the overall standard of care was excellent. I am truly grateful to the entire team and would highly recommend this hospital to anyone undergoing treatment or surgery.

London Gynaecology - Moorgate

General Practice (GP), General Practice (GP) (Video Consultation), + 1 more

I highly recommend Miss Mez Aref-Adib. I’m 39 years old and had a 6 cm fibroid that caused heavy bleeding and severe pain. Dr. Aref-Adib performed my laparoscopic surgery and successfully removed all of the fibroids. She was extremely attentive to my condition after the surgery, followed up closely to make sure everything was going well, and was always available to answer any questions I had during recovery. Three months later, I feel so much better, and there is only a very faint mark left from the stitches on my abdomen. I highly recommend Dr. Aref-Adib—not only because she is highly skilled and professional, but also because she is genuinely kind, caring, and responsive.

Mr Philip Robinson

ENT Surgeon

I had an excellent experience with Phillip. He was incredibly warm, kind and empathetic from the outset, and took the time to explain everything clearly in accessible, layman’s terms. I’m not an expert, but I never felt rushed or talked down to — he made a complex situation feel straightforward and manageable. Phillip was also impressively efficient. Within the space of around 30 minutes, he arranged the necessary test, discussed the results, and talked me through next steps. If these appointments had been done separately, it would likely have taken months. I felt genuinely listened to and well cared for, and wouldn’t hesitate to recommend him.

The National Heart Clinic

Cardiology

Dr Lo Monaco places empathy at the heart of his practice. He sees you as a fellow human first and has the soul whispering skill of knowing intuitively how to put you at ease. This is combined with exceptional domain expertise in cardiology. He cheerfully communicates this expertise with authority and compassion. In each of our consultations, I have felt seen, heard and loved. When you realise you have a heart problem, the anxiety can become immense and make matters worse. Hand on heart, Dr Lo Monaco has not only shown me a path to improved heart health but also from day one removed the fear from the process. Thank you Doctor.

Ringway Dental Cheadle

Dentistry

Both occasions on visiting the practice have been fantastic. Having a fear of the dentist isn’t great, but the reassurance from the staff is absolutely second to none. Talking through the steps to give you an indication of what’s going on etc. checking in constantly to make sure everything is ok with the procedure taking place! The staff are professional and very friendly, the practice is probably one of the best I’ve ever visited. It doesn’t have a normal sterile dentist feel to it! Again a great experience for someone who isn’t particularly keen on visiting the dentist.

UME Health

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 5 more

I injured my back the week before Christmas — I could not even walk with the pain. I emailed Dr Swan over the weekend not expecting a response until Monday. I should’ve known from my previous experiences that he really cares about his patients and their outcomes so I was not surprised when he called me at home in the evening to discuss what I could do to immediately to relieve the spasm and a plan of next steps for investigations and treatment. I could not think of a safer pair of hands to be in when you are in severe pain and dealing with a spinal injury.

Ms May Labidi

Orthopaedic Surgeon

Ms Labidi was a lovely doctor who operated on my foot and resolved my problem by removing an object with the callous, I had been suffering in a lot of pain for a year and a half before this since since something had got into my foot, even after the anaesthetic had worn off after the operation I had absolutely no pain whatsoever, and my foot has healed in just 1 week and have had no pain since I would like to thank Dr Labidi and Allison and all of the lovely and kind staff who looked after me at Solihull hospital, I am so grateful , many many thanks x

Mr Arvind Vashisht

Obstetrician & Gynaecologist

Mr Vashisht is a first class professional. He is kind, compassionate and listens to concerns. He is very thorough considering all factors to the presenting problem. He then offers his knowledge to the patient, possible treatment options and possible effects of different treatments. He considers the whole wellbeing of the patient as well as the presenting problem. I have every confidence recommending other patients to Mr Vashisht. Many thanks.

Mr Abdul Kasem

Breast Surgeon

Mr Kasem was very empathetic and reassuring after I found out I would have to have a mastectomy. I knew that I was in good hands and he has done a fantastic job. I initially had a terrible experience with another consultant and he reinstated my faith in getting treatment. Mr Kasem made sure all of my follow up appointments happened as quickly as possible, and 6 weeks after diagnosis I was having surgery.

Mr Sergey Tadtayev

Urologist

Dr Tadtayev was extremely professional and knowledgeable. He took the time to listen to my concerns and worked with me to diagnose a condition that many other doctors had missed, leading to a treatment plan that has helped immensely. His dedication and care was clear and I’m really grateful for the time he’s taken to help me move on from the issues I was experiencing.

Mr Siddharth Govilkar

Orthopaedic Surgeon

Mr Govilkar was very professional and always pleasant and kind. He originally performed a hip replacement which was very successful. He then went above and beyond to find the cause of my later back pain, arranging an immediate MRI and referral to another colleague. I am actually a retired Dr myself and would have no hesitation in recommending him!

Nuffield Health Leicester Hospital

The experience was very good. However it would be very helpful if X-Ray, MRIs, were confirmed with a text., including date and time of appointment. Also Outpatient reminders do not include the actual time of the appointment and with whom which again would be extremely helpful and may well reduce number of missed appointments.

Mr James Raymond Oliphant

General Surgeon

Mr Oliphant carried out a groin hernia mesh repair this week at Ross Hall. Mr Oliphant was very professional, certainly knowledgeable and answered all my concerns. I would highly recommend him. The BONUS for me was he holds pre and post surgery consultations in Inverness which saves treks to Glasgow!

Dr Rosie Swallow

Cardiologist

I was thoroughly taken care of from start to finish during my consultation, I was listened to, examined, & details of treatment going forward were clearly explained. I left feeling reassured & I’m very grateful having undergone a confusing & scary experience during the past couple of weeks.