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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

For 6 years I have been suffering with severe abdominal pain, I have been in and out of hospital over this period of time, having seen many doctors & consultants, had multiple scans and tests etc, was put on too many medications to name, nobody picked up what the problem really was, that was until I met Dr Raza, and thank God I did! From the first scan he performed, he diagnosed Endometriosis, this had never been mentioned to me, his diagnosis was stage 3 deep infiltrating endometriosis, Dr Raza has performed robotic surgery to clear the disease, having said one of the worst cases he has ever dealt with. Approaching 4 weeks post op, I have just been to see Dr Raza, and he is over the moon at how incredible my wound has healed, one incision only via the belly button, he was really proud of his work, and absolutely so he should be, to me, he is my hero, he is truly one of the most gentle men I have ever met, along with his nurse Denia, who has been my rock throughout my recovery period. I cannot advocate Dr Raza enough, 6 years of my life totally wasted backwards and forwards in and out of hospital to no avail, until now, thank you Dr Raza and Denia, for making my future look so very much brighter, you are my saviour, and I’m proud to call myself your patient. Thank you for everything and I would not hesitate to come back to you if I need too❤️

MyDoctor by Northern Health

Coaching, General Practice (GP), + 2 more

⭐️⭐️⭐️⭐️⭐️ Honestly blown away by this service I’m nearly 80 now, and I can’t even count how many doctor visits I’ve had in my life, but MyDoctor by Northern Health honestly left me a bit blown away. I wasn’t expecting much — you get used to being rushed through at my age — but I came off the call feeling like someone had finally taken the time to actually explain my own health to me. It felt different from the moment it started. No rushing, no talking over me, no making me feel like I was being dramatic. Just calm, proper care. I felt listened to in a way I haven’t in years. I actually felt like… well, like a person again, not someone they’re trying to hurry out the door. For the first time I understand what’s been setting things off, and what I need to do next time before it all gets too much. That alone is worth gold to me. I’ve been muddling along for years without this clarity. I’m honestly amazed. At my age you don’t expect to be surprised by much anymore, but this really did it. I’ll absolutely be using MyDoctor again — I wish I’d found it sooner.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

I am so grateful to Delamere for my 4-week stay. The facilities are truly incredible - comfortable, well-appointed and a palpable feeling of safety. The staff are such caring, friendly and interesting people - with the relevant experience to truly empathise and help with our unique circumstances. The food is world-class, with a wide range of options and affordances for those with dietary restrictions. The suite of experiential options will introduce you to new therapeutic experiences, many of which you may take away with you. The curriculum is focussed and has real depth, and is taught by professionals with real experience of addiction. The clinical staff are wonderfully attentive and caring, and will move mountains to make you comfortable. I am so pleased to have made the decision to stay at Delamere and would recommend it whole heartedly to anyone who wants to make a change.

Mr Simon Howard

Physiotherapist

I recently had my final appointment with Simon Howard following my recovery from a ruptured Achilles tendon. Sinon has been so motivated, passionate and driven in helping me return to competitive badminton. I couldn’t have wished for a better physiotherapist to get me through this injury, and the number of times simon has helped me through both physical and mentally tough spots in my recovery have been invaluable. Later on in my treatment I still had some issues with nervous “dead spots” around my surgical site, and I was very helpfully introduced to acupuncture, which I believe had a big physical and psychological impact in recovering sensation around my ankle and Achilles tendon. Thank you Simon!

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

I had a very positive experience at my recent doctor’s appointment. The staff were attentive, friendly, and truly made me feel cared for. I was especially impressed that the doctors themselves came to the waiting area to welcome their patients (shake their hands 🤝) and personally guide them to the examination rooms — a small gesture that makes a big difference. I also appreciated that I was offered help without having to ask repeatedly, which has unfortunately been my experience at my local GP in the past. Overall, the visit felt organized, professional, and genuinely patient-centered. Highly recommend. Thank you.

Dr. Piya Sen Gupta

Diabetes & Endocrinology Specialist

Dr Gupta is fantastic! I've been diagnosed with PCOS for years by my GP but her explanation helped so much to understand my condition more. She listened to everything I said, she asked so many questions to understand what is going in detail and then provided clear and easy to understand explanations. I felt heard and understood as she created such a safe space from the first moment I walked through the door. For the first time in years, I understand my options and what I can and should do to manage my condition. I would highly recommend her!

The London Clinic

Physiotherapy, Dermatology, + 13 more

Dr. Ghosh is an absolutely wonderful doctor, and I couldn’t recommend him highly enough. From my very first visit, he has been empathetic, calm, and incredibly clear when explaining my diagnosis. I always felt empowered and in control of my decisions, with him thoughtfully guiding me through a very difficult process. His entire team works tirelessly to make patients feel comfortable. All of the necessary tests can be done in a single day, which greatly reduces anxiety. I’m truly grateful for the care and support I received

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I went to see Mr. Darr in August as I was really struggling and needed some expert guidance. From the moment I arrived, he was incredibly attentive, taking the time to listen carefully to all my concerns. His reassurance and thoughtful advice immediately put me at ease. I left feeling supported, informed, and confident about the next steps. It’s clear he genuinely cares about his patients and their wellbeing, and I couldn’t recommend him more highly.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

I was referred by my dentist for an issue with an existing root canal. I attended on 3 occasions over a period of approximately 6 weeks. Steve Bonsor and his team were excellent throughout the process. Very pleasant and everything was fully explained at every stage of the process with a very satisfactory outcome at the completion of the process. Can’t compliment all the staff and the service provided enough, thoroughly satisfied customer.

Mr Simon Woodruff

Ophthalmologist

Although the prospect of eye surgery was daunting I could not have received better care throughout the whole process. Communication was clear and kind, surgery was efficient and recovery uneventful. I am extremely happy with the outcome of surgery- it is better than I dared hope for. My only regret is not having it done sooner. I would totally recommend Mr Woodruff to anyone who is contemplating correction of a ptosis/ blepharoplasty.

Dr. Kenny Sunmboye

Rheumatologist

Dr Sunmboye has been nothing but a blessing in our lives, as over dramatic has that sounds, it make it no less true. We knew there was a chance we would lose my husband when he first got sick, but thanks to the time and care put in by Dr Sunmboye is his in full remission and while somethings are still a bit of a struggle for him he has resumed his normal life and looking forward to many more years. Thank you

Dr. Wisam Alwan

Dermatologist

Dr Alwan is an excellent dermatologist, not only was he very experienced, professional and capable of investigating my symptoms, he was also very caring, patient, willing to listen and explain in such a wonderful and reassuring way, he never rushed me (I had two consultations with him), a very genuine doctor who truly cares about his patients. I wish there are more doctors like him. I highly recommended him.

Dr Richard Hull

Nephrologist

Dr. Hull is a very knowledgeable nephrologist who takes a thoughtful, step-by-step approach to treatment. He explains the reasoning behind each decision and makes sure I understand the plan fully. While he is careful and methodical, he always has my long-term health in mind. I appreciate his professionalism, his clear communication, and his commitment to evidence-based care.

Mr Paul Magill

Orthopaedic Surgeon

I found Mr Magill excellent to deal with very professional in his approach. He explained every part of any procedure I needed and appeared very pleased with the outcome of my treatment. He also assured me if anything was ever to reacur just give him a call. Excellent service including his secretary Hayley, she was a breath of fresh air and a pleasure to deal with.

Dr Xue Yan Jiang

Oncologist

The purpose of the appointment was to assess my suitability for a course of radiotherapy as part of my treatment for prostate cancer. Dr Jiang's was exemplary in her thorough assessment and detailed information of the procedures and possible outcomes. Professionalism at its best and very ably assisted by Jane and all the nursing staff.