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Prof. Adam Frampton

General Surgeon

Professor Frampton 'de-roofed' a large cyst growing towards the back of my liver very skilfully, using a Robot to navigate past important internal structures, excess fat, & through adhesions from past operations I've had. This resulted in minimal operative consequence to my abdomen, & to me post-operatively - meaning I awoke from the general anaesthetic without the significant pain I recall from several past 'open surgery' type operations (I was then even able to eat sandwiches, enjoy a cup of cocoa, & walk to the bathroom, before 'sleeping it off'!) I was only in hospital for 48hrs & left with just a little discomfort (from bumps in the road on the journey home), and five small glue-covered external incisions from the Robot's arms across the front of my waistline, which healed quickly. My only instructions were No Lifting for first 6wks, and to take Paracetamol & occasionally DHCodeine for some understandable right-sided abdominal tenderness. That steadily tailed off along with v.mild discomfort when hicupping/sneezing, as I healed internally whilst taking things easily (& light exercise) at home over next 12-14 days. This operation transpired to be an amazingly positive experience for which I cannot thank & recommend Professor Frampton highly enough - not only for his surgical & Robotic expertise, but also his conscientious & professional assessment of my health pre & post surgery, his reassuring explanations & his most pleasant communication personally throughout (administratively aided by his excellent PA)!

Mr Arun Sahai

Urologist

In June 2025 my wife's Bladder Diverticulum effectively perforated. She was in severe pain, initially being cared for at the PRUH in Farnborough where she was kept for almost 3 weeks. During that time, the Urology team were unable to correctly treat her perforation thinking that it had healed when it had not. This resulted in her contracting Sepsis and needing a catheter for almost 5 months. We sought further help privately, which is when we were introduced to Mr Arun Sahai. He was a breath of fresh air. He carefully and actively listened to exactly what my wife had been through over the previous few months (which included contracting Sepsis in hospital). He immediately put both herself and me at ease and gave us the confidence he would be able to fix her. Mr Sahai operated on her and it went perfectly, with the diverticulum being successfully removed. She is now catheter free and living a normal life. This is all down to Mr Sahai. He essentially saved her life and has enabled us to get our lives back on track. We cannot thank him enough and recommend him extremely highly, he is a master in his field. He also has a calm and informal bedside manner, explains things in plain English and is extremely approachable.

ADHD @ Well Life Clinic

General Practice (GP)

From the moment I walked in, I was genuinely blown away by the presentation of the office. The space was immaculate, modern, and thoughtfully designed to create a calming and welcoming atmosphere, which immediately put me at ease. The staff were exceptionally professional, greeting me with warm smiles and efficient, courteous service, setting a tone of respect and competence from the very beginning. What truly stood out was the profound care and concern shown for my well-being. The doctor took the time to listen intently to my concerns, asked detailed questions to fully understand my condition, and explained everything with clarity and compassion, making me feel genuinely heard and valued. This attention to detail was evident throughout the entire visit; every aspect, from the thorough examination to the clear explanation of the diagnosis and treatment plan, was handled with meticulous care and precision. This experience exemplifies why this practice is an exceptional asset to the NHS, demonstrating how high-quality, patient-centered care can be delivered with excellence and integrity.

GenesisCare Birmingham

Oncology

Upon arriving at Genesis care I was impressed by its warm, friendly and immaculate environment. The little touches like a jigsaw for patients to work on and the endless offers of coffee and biscuits were appreciated. The Staff and radiographers were incredibly professional and so very pleasant. They quickly put my mind at rest. They were really focused on making sure I was ok during the whole treatment journey. While undergoing treatment I got to meet a Penny Brohn counsellor which was very much appreciated as cancer and its treatment can be a very challenging time. Last but not least the addition of a fleet of drivers that took me to every appointment, waited for me, and drove me home was a real comfort. The drivers, like all the staff, were so friendly and chatted to me in a way that relaxed me and helped me feel calmer upon arrival. Cancer is a tough journey but everyone at Genesis Care made it much easier in so many ways. I cannot recommend the entire team, that make it work flawlessly, highly enough.

Medical Prime Menopause Clinic

General Practice (GP)

Medical Prime has been the best service I had ever received. The team are empathetic, professional, hugely experienced & very transparent with regards to treatment. I feel so lucky to be in the very capable guidance & care of Dr Theodora Kalentzi along with Zarina who makes the whole booking process so easy. Going on HRT has been the best thing for me & what is wonderful is how Dr Theodora has such a pragmatic & calm approach. I was in a bit of a broken state not understanding what was wrong. By the end of my first appointment I felt really happy that I was ‘normal’ as Dr Theodora listened & was generous with her time in kindly sharing her knowledge of how this is a normal process that we women go through. How right she was as within a few weeks I felt myself again which was a huge relief. We continue to have regular appointments which are always so calm & helpful. I would not hesitate to recommend Medical Prime & the amazing team to anyone. It has been one of the best decisions I have made.

New Forest Psychiatry

Psychiatry

The appointment itself was very positive. Dr. Robert Gordon was calm, validating, and genuinely listened. The room was quiet, warm, and set up like a cosy study, which made it feel safe rather than clinical. He explained the diagnostic impressions clearly at the end in a way that finally made sense, and it didn’t feel dismissive. I left feeling understood in a way I haven’t experienced with other services, although the level of positivity felt unexpected and left me a bit uncertain about how to interpret it. The only issue was the arrival process. My appointment was in the late evening, and reception was closed. It wasn’t clear where to check in, and I had no phone signal. I had to rely on Wi-Fi and the website photos to work out where to wait. Overall, despite the initial uncertainty about the building, the clinical experience was extremely positive. Everything went smoothly, and the assessment itself was very professional.

OSD Healthcare

Anaesthetics, Audiology, + 47 more

I went to OSD Hemel Hempstead to get my cast removed following my rhinoplasty. When we got there, we were taken straight to the room & were left there for about 20mins for the nurse to find the equipment, upon her return the appointment was rushed and no information was provided for my aftercare. I was asking many questions however, she seemed reluctant to answer any (as simple as, how long do I need to tape for - she couldn’t answer). Following a conversation with my surgeons direct nurse, I found out that the nurse at OSD had not taped my nose correctly, nor removed the glue from my face. I felt rushed out of the appointment & not very well looked after. My surgeon came to review my nose post cast removal which was reassuring & he mentioned that the OSD nurse would provide me with all the information I’d need - she did not.

Dr Palash Barman

Cardiologist

Having had experience with several Cardiologists in the past, I was looking for someone who has the specialism in the electrical pulse activation within the heart. From his CV compared with the others, he appeared to me to be the best of the choices on offer in Bristol. Having made that selection I have no hesitation in confirming that he quickly identified the problem with my heart and recommended that I have a two lead Pacemaker fitted. Following his recommendation in just over a week the operation took place. He has a very friendly manner and took time to explain all aspects of the procedure he intended to follow and the risk factors involved. He appears as a person who is calm and reassuring and I was convinced he is totally reliable and someone I could trust.

Mr Aloysius Okeke

Urologist

I recently had a procedure under the care of Dr Okeke. From the very first appointment, he was very professional and caring towards my symptoms and immediately knew what I needed. He explained everything clearly and reassured me when I was nervous. On the day of the operation, he visited me in my ward before operating to ensure I was feeling ok. His calm, professional and caring approach made me feel like I was in the best hands possible, which helped me to relax. 6 weeks on from my op, everything has healed really well and I’m delighted with the result. I can finally live without the symptoms I experienced before and feel very grateful for the care I received. Thank you Dr Okeke!

Mr Shahid Farid

General Surgeon

Mr.Farid offered exceptional care from my first consultation where I felt heard and seen as he explained my medical condition and necessary treatment and procedure. I was extremely grateful for his time, patience, kindness and understanding. The procedure and care itself was faultless, his expertise reassuring and my recovery was smooth. I now feel better than I have for many months. As someone who has unfortunately had a number of hospital procedures, I was extremely grateful to have Mr.Farid as my surgeon. His personable manner and expertise made this a reassuring, straightforward and favourable experience. Thank you so very much Mr.Farid.

Dr Ahmad Khwanda

Cardiologist

I was very stressed as I needed to complete my stress test for DVLA in time otherwise I would my driving license. I was waiting for an appointment in other hospital for over 6 weeks and got cancelled, hence my wife contacted Dr Khwanda’s secretary. We were very surprised to have received a call from him something you rarely see in the current NHS nowadays. He was very humble and down to earth. He listened and was very sympathetic. I was overbooked for an early morning slot and performed the test himself. I luckily got this completed. We are grateful for his help.

Paediatric Diagnostics

Gastroenterology, Diagnostics & Testing, + 5 more

Extremely impressive level of care. My husband arrived for a scheduled appointment with our two daughters. The little one did not have an appointment, but had felt unwell during the night. The staff were able to see her and treat her immediately. She would otherwise have had a very difficult time of it, and we were incredibly grateful for their care and attention. Amazing staff (Daniela, Semi) and doctors!!! Doctor Liong Mee Hi was wonderful with our daughter, prescribing the right mix of things to help get her back on track immediately. Very impressive!

HealthMatters Group

Coaching, General Practice (GP) (Video Consultation), + 7 more

Here’s an improved, polished version of your review—warm, clear, and professional: ⸻ I’ve had the pleasure of benefiting from Sue’s expertise on several occasions over the past couple of years, seeking her guidance on nutrition, supplements, and overall wellbeing. She is incredibly supportive, deeply knowledgeable, and genuinely passionate about the work she does. My blood test results were analysed quickly and thoroughly, and she provided a personalised plan tailored with real care and precision. I can’t recommend her highly enough.

Mr Senthurun Mylvaganam

General Surgeon

I had both breast implants removed due to rupture and advanced capsular tissue which was causing pain and discomfort. My implants were 15 years old and were from a leading cosmetic surgery company in the U.K.. Mr Mylvaganam is extremely professional, kind and so easy to talk to. I’m 100% satisfied with every aspect of my treatment from start to finish and would recommend him without hesitation. I’m currently 2 weeks post op and couldn’t be happier with the results and I’m finally out of pain for the first time in 2-3 years.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

Check in and pre op preparations were fast and efficient. Post op was also good, however, as I suffer from vertigo, there didn't seem to be any medical help available for this condition. I suffered with severe symptoms following anaesthetic. I was supposed to receive a text message the day before my op to confirm, but that didn't happen. When I found the Spencer carpark, I was refused barrier entry as apparently I should have been given a barrier gate code, but I didn't receive it. So this part of my experience was stressful.

Mr David Elson

Orthopaedic Surgeon

Cant thank Mr D Elson enough for my knee surgery after suffering with a lot of pain Mr Elson explained to m that i would need a full knee replacement and it has been very successfull. He explained the full procedure and advised on the work that i needed to do after the operation it was hard but very much worth it. Thankyou Paul R.