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Specialists

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Francesca Mastrolilli

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Clare Seymour

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Orthopaedic Surgery

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  • User avatar
    One Hatfield Hospital

    Geriatric Medicine, Neurology, + 21 more

    4

    Verified

    So as previously stated the consultant was great (Dr Humayun). The receptionist (your first point of call when you arrive) with the red hair was exceptional at her job, the other ones are lacking in the smile, helpful, friendly department. The MRI department in my recent experience need a shake up. I gave my form to the MRI department after coming from the consultants room. The lady on reception desk said I needed a contrast MRI rather than the one the consultant asked for. So I had to wait another week rather than have it done that day. She also said she was going to add another blood test onto what Dr Humayun requested. When I queried this after leaving the hospital with Dr Humayun, he confirmed I did not need a contrast MRI and the lady in question was basically trying to tell him how to do his job. This all comes across as very unprofessional and I feel the MRI department has let the hospital down tremendously.

    Seen for:

    Endocrinology
  • User avatar
    Mr Yuvraj Agrawal

    Orthopaedic Surgeon

    5

    Verified

    From my first consultation with Mr Agrawal, I felt that I was in safe hands. He listened and responded to any concerns that I had, answering my questions fully, explaining carefully what I was seeing on the x-rays, informing me about the operation and the likely outcomes. Mr Agrawal visited me at every stage of my time in hospital. He was there for a pre-operation discussion shortly before I was taken into the operating theatre. He visited me in recovery, and on the ward to reassure me that the operation had gone well, and again before my discharge from hospital. At seven weeks post-operation, I am so pleased with my recovery to date, having felt highly motivated to do the recommended exercises diligently. At 73, and with a revision total hip replacement, I can say that I am delighted with my progress.

    Seen for:

    Revision Surgery
  • User avatar
    Dr Syed Asad Hussain

    Rheumatologist

    5

    Verified

    I was amazed. Dr Syed is a fantastic doctor, he is very knoledgable and made complete sense!! I finally understood my symptoms had a place not just in my body or mind but are as real as they feel. I even understood my temperature and virus which was not a virus but felt like it, but my immune system fight of flight attach. He went the extra mile in helping me with everything and make sense of everything. I came out of his surgery with a plan of action, and a way forwards. There may be a bit of light at the end of the tunnel after all. I am still getting my head round all the amazing information and knowledge.! He also has some great humour as well. If I ever need anything on ebay I will be sure to look you up! LOL A HUGE THANK YOU DR SYED!.... Fountain of knowledge!

    Seen for:

    Rheumatology
  • User avatar
    The Horder Centre

    Orthopaedic Surgery, Physiotherapy

    5

    Verified

    I recently had surgery at Horder Centre, and my experience was truly excellent from start to finish. The friendliness of the staff immediately stood out — everyone was kind, attentive and genuinely caring. The medical team was highly professional and I felt completely confident in the treatment I received. All procedures and examinations were clearly explained, which made me feel calm and well-informed throughout. The ward was clean, comfortable and very well organised, and the level of care was outstanding. Nurses were always available, supportive and patient. The discharge process was smooth, with clear instructions and thoughtful follow-up guidance. Overall, I am extremely grateful for the care I received and would highly recommend this centre to anyone.

    Seen for:

    Shoulder Arthroscopy
  • User avatar
    Dr. Paraskevi Theocharis

    Paediatric Cardiologist

    5

    Verified

    We saw Dr Theocharis yesterday with our daughter, and I just wanted to take a moment to say how incredibly grateful we are. I had called her the most previous day quite worried, and she went out of her way to rearrange her diary and fit us in first thing the following morning. That level of care and responsiveness alone meant a great deal to us. From the moment we arrived, she was calm, kind, and completely reassuring. She had a wonderful bedside manner and was so gentle and thoughtful with our daughter, which made what could have been a stressful situation feel much more manageable. She is genuinely one of the kindest and most considerate paediatric doctors we’ve ever come across, and we felt very lucky to be in her care

    Seen for:

    Echocardiogram
  • 5

    Verified

    My visit to Clarity started at CHEC but they were unable to give me a date for an appointment even for a 6 week timeline. So I went private. I was offered a quick appointment (a week) treated nicely and was allowed to sit in the 'Private' lounge. Frankly, I find the difference between the cold, hard, blue chairs of the NHS compared with the more civilised and comfortable Private lounge disgraceful, although the coffee from a machine was disgusting. NHS should have good facilities too. Very annoying. Receptionists were charming, Mr Ali was very charming and I would recommend him. I would use Clarity again, but would urge the NHS to up their game in terms of facilities and timing.

    Seen for:

    Retinal Laser Surgery
  • User avatar
    La Belle Forme

    Breast Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

    5

    Verified

    Staff are so lovely every appointment I’ve been taken on time or even earlier as I arrived earlier. Nothing but the best experience. My surgeon dr Richard Clark was amazing. The day of surgery was so smooth I felt so comfortable. I was checked in and within 15 mins I was in surgery, all the staff were so amazing friendly and took amazing care of me. I was out and home 3hrs later. Couldn’t recommend La belle forme enough, thank you !!

    Seen for:

    Breast Augmentation (Enlargement)
  • 5

    Verified

    Excellent experience with Dr naveen. The clinic was highly professional and well-organised from start to finish. Dr Naveen was extremely thorough in his assessment, quickly arranging the necessary tests (e.g., ECG or Echocardiogram)and following up with results promptly. I highly recommend him to anyone looking for a knowledgeable and efficient cardiologist

    Seen for:

    High Blood Pressure
  • User avatar
    Dr Alan Watson

    Gastroenterologist

    5

    Verified

    From the minute I arrived for my colonoscopy , I was treated with great courtesy , all the staff were very friendly , helpful and I felt completely at ease in their care . Explanations were given as to what was going to happen and this very much put me at my ease . Dr Watson was friendly which also put me at my ease and it was very much 5 star treatment .

    Seen for:

    Colonoscopy
  • User avatar
    Check4Cancer

    Oncology, Diagnostics & Testing

    5

    Verified

    I managed to get a next day appointment. I saw the same lady constant that I’d seen before who was absolutely lovely, so I knew she would be efficient and thorough. She talked me through everything, studied my lesions and advised that she would scan them for a more detailed diagnosis. I received the reassuring report the next day. Incredible service.

    Seen for:

    Cancer Screening Service
  • User avatar
    Nuffield Health Parkside Hospital

    Breast Surgery, Dermatology, + 15 more

    5

    Verified

    I had a very positive experience at the hospital while being treated for a wrist injury. The staff were professional, efficient, and supportive throughout the process. Everything from scheduling the MRI to receiving follow-up guidance was handled smoothly. I felt well cared for and confident in the treatment I received. Thank you to the whole team.

    Seen for:

    Wrist Pain
  • 5

    Verified

    My recent visit to Venturi Cardiology was very positive. The team was welcoming, professional, and clearly focused on patient care. The consultation was thorough and well explained, with time taken to answer questions in a reassuring and knowledgeable way. Overall, the experience felt efficient, calm, and well organised from start to finish.

    Seen for:

    Cardiac Imaging
  • User avatar
    KIMS Hospital

    Cardiology, General (Internal) Medicine, + 26 more

    5

    Verified

    Altogether excellent and now 5 weeks on you can hardly see any evidence of surgery I have had BCC's removed in the past. Being close to my eye and needing a skin graft I was expecting the op to be difficult but I found the care and attention received from Mr Kumar and his skin graft nurse Jess to be outstanding. Congrats to all concerned.

    Seen for:

    Basal Cell Carcinoma
  • User avatar
    Dr Turab Syed

    Orthopaedic Surgeon

    5

    Verified

    My foot surgery was done yesterday. Never having had any surgery before I was a little apprehensive. Mr Sayed first confirmed me then marked the correct areas, explaining the procedures and putting me at ease. Mr Sayed is friendly and has a good sense of humour. You know you are In competent hands!

    Seen for:

    Arthritis (Foot)
  • User avatar
    Dr Silvia Pierini

    Paediatrician

    5

    Verified

    Dr Pierini has looked after my son, who was born prematurely, with great care, patience and expertise. She provided great advice and support regarding breast feeding, vitamins requirements and vaccinations planning, looking at him/ examining him thoroughly and holistically. Highly recommended.

    Seen for:

    Neonatology
  • User avatar
    Mr Moustafa Mansour

    General Surgeon

    5

    Verified

    Mr Mansour came across as very efficient and organised. Each appointment was on schedule and my follow-up appointment was concise and informative. Mr Mansour was very friendly and empathetic and put me at ease regarding my symptoms and what he intended to do to investigate them .

    Seen for:

    Heart Burn

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