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OSD Healthcare

Pain Management, Acupuncture, + 47 more

In August 2025, due to the long delays at Luton and Dunstable, they offered for me to be seen as an NHS patient at One Stop (OSD) Clinic at Hemel Hempstead, where I was seen by Dr Mittel. Following a consultation, he advised that I be referred back to L&D for a hysterectomy (he could not do overnight procedures at his clinic) and prescribed Ryeqo, a medication that suppresses ovarian function and includes HRT. However, I was not provided with a NHS prescription for Ryeqo, as Dr Mittel did not have the necessary NHS prescription pad and advised that it must come from an NHS consultant. I have since discovered that my GP is unable to prescribe Ryeqo and that this must indeed be handled by a hospital consultant. I am unable to afford this medication privately, as it costs approximately £100 per month. With no consultant to prescribe the medication on the NHS, I am therefore left without treatment and unclear as to whether I am even on the waiting list for a hysterectomy. To add to my distress, my interactions with Dr Mittel have been upsetting. During our initial consultation, when I asked about potential side effects of Ryeqo, he responded inappropriately by laughing and comparing the risks to getting on a bus or plane. He failed to explain that only a consultant could prescribe the medication on the NHS, and I had to research this information myself. He also failed to talk me through any of the potential side effects which again I have now researched myself. At a subsequent appointment for a hysteroscopy, when I attempted to raise my concerns about still not being able to get the NHS Ryeqo prescription (as advised by his secretary), he dismissed the issue, saying it was not the right time to discuss it. Instead, he began venting his frustrations about NHS inefficiencies and his personal issues with parking as a consultant. This unprofessional and inappropriate behaviour left me extremely upset and in tears just prior to undergoing the procedure. Although he later apologised, stating he was “stressed,” this is not the level of care I expect or deserve as a patient and I wonder if I was his private patient as opposed to an NHS patient his manner would have been the same.

dentalessence - Sompting

Dentistry

I was seen by a young male dentist (apologies, he did tell me but I can't recall his name and it isn’t listed on the website – perhaps he is new). He was professional, informative, and efficient throughout my appointment. As I’m allergic to local anaesthetics, fillings can be particularly uncomfortable, but he was very reassuring and took great care, as did the dental nurse. By far, this has been the best service I’ve experienced at the practice to date. My only critique is not directed at the dentist himself, but rather the practice’s policy. Over the past couple of years, I’ve noticed that patients cannot book a filling replacement directly without first having a pre-booking consultation. This essentially doubles both the cost and the time needed off work. In my case, a chipped filling was causing pain due to decay, and it was obvious that a replacement filling was required. I had to insist several times when booking that I did not need a pre-assessment, only a filling appointment. Given that I am a private patient and a silver filling costs almost £200, being charged for an unnecessary pre-booking simply to confirm what is already evident feels unreasonable.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Cardiology, + 7 more

From our very first meeting through to post-surgery care, Prof. Khalaf was nothing short of exceptional. He took the time to truly listen and guided us with great care, recommending what he believed to be the best course of action to support our future fertility plans. His light-hearted and reassuring manner helped ease any anxieties I had, giving me confidence that I was in the very best hands. What stood out most was his clarity, he explained everything thoroughly, leaving no room for confusion, and always invited us to share our expectations so he could manage them realistically and compassionately. His professionalism, combined with his genuine kindness, made us feel respected, supported, and safe throughout the entire process. We are deeply grateful for the outstanding care he provided and could not be happier with the experience. Thank you, Prof. Khalaf, for making such a challenging journey so much more reassuring.

Dr Azhar Ansari

Gastroenterologist

If you are going to see Dr Ansari, you are going because you have serious concerns about your health and well being. Let me assure you this is the doctor you want to put you at ease, his level of professionalism and more Importantly his ability to relate to you and make you comfortable are second to none. He listens attentively and offers explanations to guide you through your journey. Whilst carrying out the proceedure he ensured that I was fully aware of what was going to happen and kept things light hearted. Post op - great follow up, with clear and concise explanations, welcoming questions. There is an element of familiarity when the doctor approaches you, he finds the ability to relate, which is great, a Doctor that actually talks to you rather than at you! Lastly his secretary always kept in touch regularly , super friendly and always there when you need her. GREAT!

Mr Amit Kumar

Orthopaedic Surgeon

Having experienced complications from a previous hip replacement with another surgeon which left me with ongoing pain I was reluctant to repeat the experience. Having carefully researched surgeons Mr Kumar was recommended to me by an orthopaedic surgeon based at another hospital. Right from my initial consultation with him, being aware of my previous history he put my mind at ease & although it took some months for me to make the decision to undergo another procedure he didn’t put me under pressure at all. I have no hesitation whatsoever in recommending Mr Kumar, he was compassionate, understanding & was patient all times. My recovery was swift with minimal scarring & above all a superb result with no more pain! Special thanks also to Dr Deepak Rangappa. the anaesthetist who worked alongside Mr Kumar during my operation - a superb team!

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I arrived at the appointed time, checked in with the receptionist given forms to complete which I completed & handed back to the receptionist, after waiting half an hour passed my appointment time I was still waiting to be seen, eventually my partner asked a male nurse if Mr Patel was running late, and we were told that we were the next to be seen, when we were invited in to see Mr Pater he was very apologetic for keeping us waiting saying that there had been an administrative error whereby he had been told that I hadn’t arrived for my appointment, Mr Patel commented that he thought that was strange as the paperwork I had compieted on my arrival was on his desk. So he realised that I was there but nobody had apparently bothered to check.

Mr Neill Patani

Breast Surgeon

I cannot say enough positive things about Mr Patani! Not only he is incredibly knowledgeable, but also warm, calm, compassionate, and genuinely attentive. He takes the time to listen carefully, explain everything in clear detail, and never makes you feel rushed. You can tell he truly cares about his patients' well-being, both physically and emotionally. The entire experience, from scheduling to follow-up, is always seamless and professional. The staff is friendly, the office is well-run, and I always leave feeling heard, respected, and confident that I’m in the best hands. If you're looking for a doctor who combines expertise with empathy, look no further than Mr Patani. I feel incredibly fortunate to have found him, highly recommend!

Mr Mfazo Hove

Ophthalmologist

I had lens replacement surgery with Mr Hove and it was honestly the best experience I've had with any medical professional. He spared no effort in explaining the procedure, ensuring I had all my questions answered, that I was comfortable with what each step would be. From the phone call the night before to answer any other questions I might have to the experience in the surgery, to the great tunes to distract me and a nice meal to fill me up afterwards, it was all top notch. I went in for an initial consultation to figure out my options and within a month, I had my vision back again. I'm so happy I decided to go through with it, it's been a life changer.

Kingsend Dental: Ruislip

Dentistry

Thursday afternoon visit, the surgery did not adjust to be that busy, arrived before my appointment time but still had to wait till after my scheduled time before being seen. Cat was blocked in when I be wanted to leave and I requested for the owner to move their vehicle as I had other engagements scheduled. No sense of urgency amongst the staff it appreciation that my time is as valuable as theirs. Managed to manoeuvre my car out whilst waiting so impact was not as bad as if I had waited for the other to move their vehicle but it was irritating.

Mr Daniel Saleh

Plastic Surgeon

I had an amazing experience with Mr Saleh from the initial consultation to the actual surgery. The consultation was thorough and i was confident that i would get the results i was hoping for. I have had surgery with Dan in the past so i knew how professional he was and i had so much trust in him, i knew that i'd be in safe hands. His whole team from Amy to all the staff at Team Valley were amazing, i couldn't have asked for better care ..i wouldn't hesitate to recommend Dan , im thrilled with the results of my procedure.

medneo

Diagnostics & Testing, Neurology, + 3 more

I had a wonderful experience at medneo for my MRI. The staff were so kind, reassuring, and professional, making me feel at ease from the moment I walked in. The whole process was smooth, efficient, and far less daunting than I expected. The environment was clean, calm, and welcoming, and everything was clearly explained to me step by step. I felt really well looked after throughout. Highly recommend medneo to anyone needing an MRI – they truly make a potentially stressful experience comfortable and positive

Dr Georgina Williams

Plastic Surgeon

I’m so thankful for the amazing job Dr. G did with my breast reconstruction surgery. After going through the tough experience of chemotherapy, I was hoping to have my breast rebuilt someday. Dr. G turned this difficult time into something positive by giving me a body I love. She used tissue from my thighs to recreate my breast, and now I have a beautiful, balanced set of breasts and even nicer thighs! I’m beyond happy with how it turned out and feel so much more confident with my new body..

Friends Medical Service

Audiology, Cosmetic (Aesthetic) Medicine, + 14 more

Called at short notice with a concern about my current health. The lady on reception was very very helpful and gave me all the relevant information I required . Such was that information I immediately booked an appointment for 30 mins afterwards. The Dr was very thorough from start to finish took a full blood sample and reassured me that all avenues would be checked and a diagnosis would avail of it .. Money well spent in regards my health and wellbeing thank you all ...

John Flynn Opticians

Optometry

My eyesight was deteriorating year on year through Myasthenia Gravis and medication, and the annual eye test was becoming quite daunting but now I rest assured in the expert hands and minds of Dr Janjua and his team at Flynn‘s Opticians where, with the latest technology combined with progress in lens manufacture, previous problems are now opportunities and solutions. Such a pleasurable experience encouraging and allowing me to carry on working as a church minister.

Dr Mohammad Alam

Paediatrician

I had concerns with regards to my baby feeding and work of breathing. I visited Dr Alam at his clinic and he assessed my baby very well. I really appreciated Dr Alam kindness and the way he listened to our concerns and explained exactly what he was doing throughout the checkup. Thank you Dr Alam for having services like this available. Highly recommend. We left the clinic feeling less anxious and our baby girl is now thriving thanks to DrAlam advice.

Miss Kazal Omar

Obstetrician & Gynaecologist

Here’s a polished version of your feedback that keeps it warm but makes it flow a little more smoothly: --- From my initial consultation through to surgery and post-operative care, Miss Omar was thorough, clear, and reassuring. She explained the aims of the procedure, why it was necessary, and what to expect afterwards. The aftercare provided by her and her team has been excellent. I would have no hesitation in returning for any future treatment.