Search and find a trusted Doctor

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I am under the care of Prof Nathan. As I have had slightly abnormal PSA results, Prof decided to repeat a Prostate MRI from 2 years ago to check all was well. The MRI itself was the usual CCL at its best, couldn't be happier. The results from the latest PSA blood test was on MyChart in hours. The MRI report was not. I did wonder if this was because there may be bad news and I received a message to say Prof would telephone me on Friday 17th October at 0800 BST a few days hence. I waited an hour after this time had passed before contacting OP myself. Your OP were great and were very embarrassed. They then found out that Prof was unwell but nobody thought fit to tell me. I got a message to Cherelle saying Prof was indeed unwell but he would phone at 1200 BST. By 1220 again nothing, no contact at all on phone or My Chart message and now I am getting very anxious so in desperation I contacted Prof Whitby (my GP) by My chart message. She responded within minutes saying not to worry, she had seen the scan and it was all clear. I had heard nothing from Prof Nathan at all or cherelle, who I believe had by now gone home but clearly hadn't left my care with anyone else. I was worried about Prof Nathan as this was all very unusual. I got in contact with Prof Whitby, my GP and she responded immediately and reassured me my MRI result was clear. I was greatly relieved but I am mysitified why the Prof could not have at least let me know that there was nothing to worry about, even via message on My Chart, the scan was fine and we could talk anytime about the details. The poor communication (which is SO unlike the Cleveland) unnecessarily heightened my existing anxiety. I realise I am being the classic worried well but when you are nearing 65 you do begin to think its a matter of when not if. I am so sorry that Prof N was unwell. I feel sure that it was not something trivial so I wish him well but surely he is not the first Doctor to take ill and for a hospital as outstanding as CCL I would expect to have fail-safe procedures in place so patients are not unnecessarily left on their own and increasingly worried. This is the very first time I have not scored straight 5 for every part of my experience at CCL and I feel sure it is a one off. Hope this is helpful feedback

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

After my initial appointment I was given 2 codes to give to my insurance company, However when I phoned my insurer they said they could not cover one of the codes and I was to see if Kingsbridge could provide a different code . So for the next 3 weeks I was bounced back and forward between hospital and insurer. Every time I phoned Kingsbridge I was told someone would get back to me but they never did I always had to ring Kingsbridge back . At one point I was told to ring my insurer back and ask them why they wouldn't accept the code as they had used it before , and if they couldn't use that code which one could I use. As I am not medically trained I don't think it was up to me to chase up which codes they were accepting. Also my wife had sent Kingsbridge an email complaining about how much phoning back and forward was going on. Someone phoned her back the following evening, my daughter answered the phone and brought it to my wife , by this stage Kingsbridge had hung up and when we phoned back the line was closed . We finally got it sorted out but I really think Kingsbridge has a problem with there administration. When I went for my operation I got changed into my robes and waited for 2 hours before operation, which I don't mind but the room I was in was very cold . After operation I had to ask for heat to be put on in my room and ask for pain killers ,also I couldn't reach the buzzer to call nurse as it hadn't been set down on my bed so I had to shout for a nurse when I needed the toilet. As I'm happy enough to get operation done I really think the admin could do with a better system in replying to people quicker,

One Hatfield Hospital

Audiology, Cardiology, + 21 more

Waited for a while to be seen. Once seen, there was a feeling of being rushed and getting the consultation over with which was so dissapointing and not something I was expecting, after waiting for over a month for the session. I kept asking questions and follow up questions to keep the session going, but got basic and unsatisfactory answers. I have heard of other consultations lasting at least 40min from friends and family but I got barely half of that, after getting the impression the Doctor wanted me gone. The most shocking part of the consultation was the Googling of my symptons and condition and reading out advice found on the internet. How is that acceptable from a paid service? I can research and Google my symptons myself which I have already done and a Doctor searching for answers so obviously, was shocking to see, especially from someone who is meant to be a professional in their field. So dissapointing and such a waste of money. I feel cheated and the medicine given to me on prescription was the second choice after me protesting that prescribing medicine shown in Google results and stuff I have tried already is not going to work. I was hoping for professional advice and recommendations, sadly I never got that. Just verbal internet results. Even the medicine proscribed can be bought over the counter without a prescription. A waste of a trip, so dissapointing.

One Heart Clinic Harley Street

Imaging (Scans), Cardiology

I recently visited One Heart Clinic and was thoroughly impressed by the exceptional standard of care, professionalism, and efficiency throughout my experience. From the moment I arrived, the team demonstrated a rare combination of clinical excellence and genuine compassion. The reception staff were courteous and well-organized, ensuring a smooth check-in process. The clinic itself is modern, spotless, and thoughtfully designed to put patients at ease. My consultation was with a highly knowledgeable cardiologist Dr Rave, who took the time to listen carefully, explain findings clearly, and answer all my questions with patience and precision. The diagnostic process was swift and thorough, with state-of-the-art equipment and seamless coordination between departments. What stood out most was the clinic’s commitment to personalised care—I felt respected, informed, and genuinely supported in making decisions about my health. Follow-up communication was prompt and professional, and I left with a clear action plan and peace of mind. I would highly recommend One Heart Clinic to anyone seeking expert cardiovascular care in London. Their blend of medical expertise, efficiency, and empathy sets a gold standard in private healthcare.

Dr Ravi Assomull

Cardiologist, Diagnostic Pathway Specialist

I had the privilege of being under the care of Dr. Ravi Assomull, and I can say without hesitation that he exemplifies the very best of modern cardiology. His approach combines deep clinical expertise with a rare level of attentiveness and empathy. From the outset, Dr. Assomull took the time to understand my medical history in detail, asked thoughtful questions, and explained complex findings with clarity and precision. His ability to translate technical data into actionable insights gave me complete confidence in the care plan we developed together. What sets Dr. Assomull apart is his strategic mindset—he doesn’t just treat symptoms, he anticipates risks, optimizes outcomes, and empowers patients to take control of their health. His calm demeanour, clear communication, and genuine concern made the entire experience reassuring and productive. I would strongly recommend Dr. Assomull to anyone seeking expert cardiovascular care. He is not only a highly skilled consultant but also a trusted advisor who brings clarity, confidence, and compassion to every consultation.

Dr Monika Bajaj

Paediatrician

After being on medication for only a month, our autistic five year old son who also has ADHD, is now doing things that he would never previously have done. His attention span is so much better and he is participating in school and social activities that he never would have attended before. He is engaging and playing with other children, writing, reading and communicating. We cannot believe the difference ADHD medication has made already, and are so pleased that we made the decision to medicate. It has been very beneficial to have Dr Bajaj as our consultant, as she has explained everything that we need to know about the medicine, what to look for and to understand what is happening in respect of the medication and our son’s behaviour, We feel that we are in great hands and couldn’t be happier.

Dr Angela Tewari

Dermatologist

Dr Tewari is not only highly professional and an expert in her field but she is also very kind and empathetic. She showed genuine interest in my situation and talked through all the options open to me. In addition, I was particularly impressed with Dr Tewari’s secretary who was aware I was trying to make an appointment before I went on holiday. She informed Dr Tewari and Dr Tewari very kindly fitted me in. Thank you again for your compassion, expertise and for fitting me in at short notice. The care I received has made a significant difference and I would have no hesitation in recommending Dr Tewari; in fact I already have!

Dr Duncan Birth

Obstetrics & Gynaecology

This was our second birth with Dr Duncan and we could not be any happier. From the moment we found out we were pregnant we were once again under Dr Duncan’s care and as a result had another relaxed pregnancy as we knew he was by our side 24:7. We could not be more grateful for the unbelievable support he has provided a second time round. He guided us through the pregnancy and the smoothest labour/birth which made for a speedy recovery. Dr Duncan’s expertise matched with his relaxed style is exactly what we love about him (and Colette)! He holds a very special place in our heart!

Professor Vik Veer

ENT Surgeon

It was such a reassurance to see Professor Veer at his surgery in Harley Street. After having complaints for many years related to my sleep apnea and told their was nothing wrong with me or they simply didn't know what to do by other health care professionals Professor Veer immediately understood everything about all my symptoms and had immediate advice on next steps to improve my condition. I am greatly looking forward to my next visit with him and his colleagues in their friendly and relaxing environment.

Dorset Heart Clinic

Cardiology

I was absolutely terrified, severely anxious and extremely apprehensive about my procedure. Every single member of the team from admin to medical (whatever their rank) were caring, kind, professional and genuinely fabulous and despite my extreme fear they helped me through and manage my journey which I am extremely grateful for. So thank you to everyone in the team who cared for me - I can’t thank you all enough.👌🏻

London Gynaecology - Moorgate

General Practice (GP), General Practice (GP) (Video Consultation), + 1 more

Brilliant results and a smooth process from begining to end Very professional service. Extremely satisfied with all elements of the procedure. Mr. Pisal is simply wonderful. Listening, attention to detail and a personalized approach with a very warm personality. He is a world class surgeon. Extremely happy with the experience. Highly recommend him to anyone.

Spire Shawfair Park Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 13 more

My whole experience with Dr Terrace and his team at Shawfair Hospital was amazing from start to finish. Everything was explained to me fully. The care I received was excellent, nothing was an inconvenience to the incredible nursing staff. Dr Terrace visited me the morning after my surgery to make sure I was feeling well and explained how the surgery went.

Mrs Rachel Sherriff

Acupuncturist

I just wanted to say a massive thank you to Jen and the team at The Fertility Suite, for all of your support when trying to conceive and navigating loss. It was such a difficult time and I felt heard and understood right from my first appointment with Jen. We are so incredibly lucky to have our beautiful baby but safely in our arms now, thank you xx

Mr Sam Datta

Urologist

Mr Datta is an excellent urologist. He made me feel very relaxed and comfortable while discussing very personal issues. He is very professional and personable. He was quick to diagnose my problem and his recommended treatment has been effective and successful. I would highly recommend him to anyone who needs to see a urologist.

Mr Ravi Pagoti

Orthopaedic Surgeon

I was welcomed and being quite nervous I was pleased with how I was treated.. The surgery was explained and carried out as I expected with different sections blending well.. I saw both the Surgeon and Anesthetist later in the evening., Mr Pagoti called in the next morning an said it had gone well.. Thsts all I needed.

Dr Rachel Hoyles

Respiratory Doctor

Dr. Hoyles is always very professional. She listens to you explaining what your health problems are and then organises the appropriate follow up procedures, explains the possible problems and recommends a way forward to manage your health problem. She is always very upbeat and positive.