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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I would like to pass on my sincere thanks to Dr James Noake at Pure Sports Medicine for his ongoing efforts in diagnosing a long-standing misdiagnosed knee injury following several unsuccessful procedures. Dr Noake identified relevant pathology on imaging that, unfortunately, had been missed by several other private consultants elsewhere. He then carefully administered a diagnostic injection, taking considerable time to ensure pinpoint precision through a cyst and a very small joint space. Dr Noake is clearly a very busy and sought-after clinician, yet he ensured I received an extensive first face-to-face consultation, with ample time in clinic to explore the problem thoroughly using ultrasound. He also went above and beyond by reviewing both previous and updated MRI scans, speaking to me at short notice via Zoom call during the festive period in order to review images and discuss options. I found this attention to detail and direct liaison to be exceptional as more than once I have had to wait 6-weeks between appointments at other private clinics or hospitals. Dr Noake is clearly dedicated to his craft and approaches his work with diligence, precision, and honesty. From the first point of contact, he inspired confidence through his willingness to answer questions, think critically beyond the obvious, and work collaboratively to reach informed decisions. I would highly recommend Dr Noake to anyone seeking help with complex, long-standing, or less common knee or nerve-related injuries.

Dr. Adnan Darr

ENT Surgeon

Dr Darr is the most straight talking dr we have ever met told us exactly what he was doing to do our son. His care and attention has been amazing. The operation well really well. Today we went for our after care appointment to have stents removed Dr Darr was very gentle we had no idea how long they were. He went on to reassure us of the healing process and was very kind and gentle with our son who is 16 and austic. He explained to all of us what he did and how long the healing would take. We are due back in 3 months. Dr Darr's booking assistant is an amazing man called Pete i was very worried about this operation and he was so lovely explained how he knew Dr Darr and reassured me what a talented surgeon he was. Pete called me while away on holiday booked the appointment for February 2 days later called again to say a cancellation had come up for Jan 6th that was 1 day after our holiday i was hesitant but again Pete reassured me of the care and consideration they would show my Son. I know the Nhs has a bad reputation but the team around him was amazing from Pete who booked the appointment Oliver the anesthesiologist a junior surgeon who i forget her name to Sharon the nurse who gave us the best after care. Thank you to this lovely amazing team.

Mr Rupert Obholzer

ENT Surgeon

I was diagnosed with a carotid tumour, and after reading and hearing about the risks of surgery, I initially decided against it and planned to proceed with radiotherapy instead. However, every specialist I consulted strongly recommended that I speak to Mr Rupert Obholzer, who is widely regarded as an authority on carotid tumours. From our very first consultation, Mr Obholzer impressed me with his calm, patient, and thorough approach. He took the time to explain everything in clear, understandable terms and answered all of my many questions without ever making me feel rushed. He was honest about the risks involved, but at the same time his confidence, experience, and professionalism gave me reassurance that I was in the best possible hands. In the end, I decided to proceed with surgery, and I am so grateful that I did. The operation went extremely well, and I experienced no neurological or other side effects. The care I received before, during, and after the procedure was outstanding. I will always be grateful to Mr Obholzer for his expertise, his compassion, and the life-changing care he provided. I would not hesitate to recommend him to anyone facing a similar diagnosis.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I came into St Joseph’s on the 10th of January for a Abdominoplasty procedure, from entering the hospital and being greeted professionally by the reception, to the assistant who came down to reception to collect me and show me your my room, went smoothly and l would say, the highest stand l have had at a private hospital. The ward staff attended to me immediately, carried out their pre-op checks, were very informative in terms of time of the procedure etc, l couldn’t have been made more comfortable and cared for. The cleanliness and room was outstanding, l have had a number of stays at private hospitals over a period of 15 years and St Joseph’s is the leader from all parts of the service provided, your hospital should be used to show others how to set the highest standards, which you certainly excel at. Mr Wilson was outstanding too, from our initial consultation to the surgery and aftercare. I recurved a call from St Joseph’s on the 3 day after being discharged to check on my progress, which l wasn’t expecting but very much appreciated it. I have received the highest of care and everyone l met was amazing. Thank you for everything you did for me.

Dr Murli Krishna

Pain Management Specialist

Dr Krishna is always exceptionally accurate in his diagnosis and treatment. Id encountered long delays in diagnosis and treatment elsewhere but Dr Krishna swiftly identified the problems, provided excellant care and treatment. He has significantly reduced my chronic pain for a range of things. Excellent communication from Dr Krishna and his secretary-this is exceptionally important to me as I have a speech impairment making accessibility a priority for me. All the team who work with Dr Krishna were so kind, thoughtful and made me feel at ease throughout treatment. They were not fazed by my complex needs including non epileptic seizures. Id highly recommend Dr Krishna without any hesitation to anyone wanting a thorough, highly skilled and knowledgeable Dr. His accuracy in treatment and diagnosis is fantastic with short turnaround between consultation and treatment. Thank you

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I was taken into a room that was obviously not cleaned after the last patient as their clothes were still there. My postop instructions were to stay warm. I was absolutely freezing after surgery because the nurses turned the heat down to suit another patient. I was on the end bed and no one came to check on me for ages so I couldn’t get another blanket. I told the nurses at least three times that I don’t eat dairy. I then had cow’s milk and dairy butter placed in front of me which is offensive. The nurses paid a lot of attention to the person next to me, but rarely checked on me. I felt overlooked. By this point, I just wanted to go home but again they prioritised other patients so I was late to leave.

Mr Sayed Iqbal Miakhil

Urologist

Mr Miakhil welcomed me warmly, asked me how I have been since having the procedure. I told him that I was feeling very well and I was very happy with the outcome following the operation. I also told him that I was sleeping much better and going to the toilet once or twice during the night, compared to waking up 6-7 times, which is what was happening before the operation. He then asked me if I had anything that I was worried about. So I asked him about having intimacy (sex) with my wife and that I was not getting firm erections. He assured me that things will improve gradually, so he prescribed Tadalafil 5mg tablets for me to take to help in this regard.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

Main reception lovely and consultant was great. Imaging receptionist was blunt and frankly dismissive. Now paying invoice for consultation the original price was quoted on phone I found it’s £20 more which isn’t much but when you are self funding every £20 counts! When I complained I was directed to the fees as outlined on my original appointment letter which state it would not exceed £150 which it obviously doesn't but it wasn’t explained that the figure quoted on phone was only an estimate. Pricing should be communicated more clearly for those who don’t have insurance. So far, apart from consultant, a disappointment.

Mrs Divya Mathews

Ophthalmologist

II had an excellent experience under the care of Consultant Divya Mathews. She performed cataract surgery on both of my eyes with outstanding skill and precision. From the first consultation through to post-operative care, she was calm, reassuring, and very clear in her explanations, which gave me complete confidence and peace of mind. The results have been excellent, and my vision has improved significantly beyond my expectations. I am truly grateful for her expertise, professionalism, and compassionate approach, and I would highly recommend her to anyone seeking exceptional eye care..

North Wales Eye Specialist Centre

Ophthalmology

I had an excellent experience under the care of Consultant Divya Mathews. She performed cataract surgery on both of my eyes with outstanding skill and precision. From the first consultation through to post-operative care, she was calm, reassuring, and very clear in her explanations, which gave me complete confidence and peace of mind. The results have been excellent, and my vision has improved significantly beyond my expectations. I am truly grateful for her expertise, professionalism, and compassionate approach, and I would highly recommend her to anyone seeking exceptional eye care.

Santis Health - Prostate Cancer Clinic

Urology

Prof Chris Eden was all that I had been led to believe, understanding and sympathetic but wholly focused and professional. He explained the process and outlined the risks of the proposed surgery in clear layman's language that I could understand.. He did not sugar the pill! He carefully reviewed my medical history and identified several issues upon which he has requested additional investigation. I came away totally confident not only in his personal ability but also in the decisions that I have now made regarding my treatment plan. First impressions are very good.

Dr Sarah Wright

General Practitioner

I first saw Dr Wright for a coil fitting 4 years ago, the building a facilities we're lovely and Sarah put me at ease straight away. She talked me through the whole process and was amazing during the procedure. 4 years later, my partner and I are considering trying for a baby, so I went back to Dr Wright for the removal. Her patient care is so refreshingly calm and personable; she's very good at what she does, having the perfect balance of care and speed. She's made what can be an uncomfortable/painful procedure, one that has been a positive experience for me.

Mr Edward Yates

Orthopaedic Surgeon

From the first meeting with Mr Yates it was positive and he arranged Right hip replacement. The procedure was explained and booked for 20th November. The operation went well and I was back on my feet later in the day with a walker. Physio followed. I was kept in hospital for 2 nights then allowed to go home when I could manage the stairs with the physio. I’m now at 8 weeks and just seen consultant who is happy with my progress. I can now walk without aids, all be it outside I can use crutch or stick if needed. I feel like I have my life back.

Dr Zach Vogiatzis

Psychologist

I went to Dr Zach because my anxiety was getting worse and I didn’t really know how to get on top of it. From the start he was easy to talk to and I felt like he actually understood what I was struggling with. The sessions helped me make sense of what was going on, and I’ve genuinely noticed a difference in how I deal with stress and anxiety day to day. Things don’t spiral the way they used to, and I feel more steady and in control. I’m really grateful for the support and I’d recommend Dr Zach to anyone who’s struggling with anxiety.

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

Reason for the low rating on wait time is that I reported for admission at 1300 as requested but didn’t end up going to theatre until 2030. This was in part due to earlier procedures taking longer than expected but it was a very long time to wait and a long time to not eat. Perhaps a 3rd admission slot later in the afternoon would be a good improvement on busy days. But other than that everything else was very good.