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Bourn Hall Fertility Clinic, Cambridge

Bourn Hall Fertility Clinic, Cambridge

High Street, Bourn, United Kingdom, CB23 2TN

Verified profile

Verified profile

Patient Trust Score

4.81

45 patient reviews
4.76
Overall Experience
4.93
Cleanliness
4.93
Friendliness
4.62
Wait time

84 recommendations for:

Fertility Treatment(22)
In-Vitro Fertilisation (IVF)(19)
Female Fertility(11)
Other(32)

Recent patient review

18 Apr 2024

Very kind and friendly. Always able to get in contact and we feel like they’re with...

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About

About Bourn Hall Fertility Clinic, Cambridge

Bourn Hall Fertility Clinic was the first IVF clinic in the world. It was founded in 1980 by Professor Robert Edwards and Dr Patrick Steptoe after the birth of the first IVF baby Louise Brown, and now more than 40 years later they have helped create thousands of families. They offer a wide range of treatments and offer a fully detailed treatment plan which is tailored to each individual.

They have a specialist team of highly experienced consultants and counsellors who are passionate about helping patients get the right care and advice. With a network of clinics across East England, including Cambridge, Norwich, and Wickford, they pride themselves on making a special connection with their patients and dedicating their services to help you on your fertility journey.

At Bourn Hall Fertility Clinics, success rates are above the national averages according to the Human Fertilisation and Embryology Authority (HFEA) with over 24,000 babies born since the foundation of the clinics.

Treating both NHS and private patients, the team at Bourn Hall Fertility clinic are there to help their patients on every step of their fertility journey.

The clinics offer the latest advances in treatment and technology, including IVF, ICSI, IUI, OI, egg, sperm and embryos donation, embryo screening and testing, IMSI, and Surgical Sperm Retrieval (SSR). They are the only clinic in the East of England offering the new MicroTESE procedure which can overcome a zero sperm count and they offer female same sex treatment packages.

Situated just outside Cambridge, the clinic provides treatment in a peaceful and tranquil location for IVF and fertility patients. With ample free parking and a short journey from the city centre and easy access to the M11, A14, A1 and A428 the clinic offers a discreet and dedicated building specifically designed with our patients in mind.

Why choose Bourn Hall?

  • The world's first - more than 40 years of experience - Our founders invented IVF and through our continuous improvement and research we always lead with innovation to ensure we have the latest technology and treatments available
  • We care for you throughout your journey - Our patient support coordinators will be there with you throughout your journey; you have access to our free counsellors along the way and our team of fertility experts ensures we do everything we can to help you create your family
  • Personalised and holistic approach to treatment - We treat you according to your individual needs – from nutritionist to urologists and
  • anaesthetists to embryologists, we have the experts to treat and help you
  • Success rates - Our history, approach and future of innovation in assisted conception allows us to achieve some of the highest success rates in the UK

Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Fertility Treatment (26%)
  • In-Vitro Fertilisation (IVF) (23%)
  • Female Fertility (13%)
  • Infertility (10%)
  • Egg Collections and Transfers (5%)
  • Others (24%)

Specialties
  • Obstetrics & Gynaecology
  • Fertility Medicine

All conditions and treatments
  • Female Fertility
  • Infertility
  • Endometriosis
  • Male Infertility
  • Female Infertility
  • Polycystic Ovary Syndrome (PCOS)
  • Abnormal Semen Parameters
  • Male Fertility
  • Reduced Ovarian Function
  • Unexplained Infertility
  • Fertility Treatment
  • In-Vitro Fertilisation (IVF)
  • Egg Collections and Transfers
  • Egg Donation
  • Egg Freezing
  • Gynaecological/Pelvic Scan
  • Hysteroscopy
  • Intrauterine Insemination
  • Video Consultation
  • Fertility Investigations

Opening hours

Monday

08:00 - 16:00

Tuesday

08:00 - 16:00

Wednesday

08:00 - 16:00

Thursday

08:00 - 16:00

Friday

08:00 - 16:00

Saturday

Enquire

Sunday

Enquire

Reviews

All reviews(45)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Fertility Treatment (22)
In-Vitro Fertilisation (IVF) (19)
Female Fertility (11)
Infertility (8)
Egg Collections and Transfers (4)

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*Star rating based on patient reviews

45 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very kind and friendly. Always able to get in contact and we feel like they’re with us every step of the way. Thank you!

18 Apr 2024verified patient
Patient seen for:
Video Consultation

2.75

2.00
Overall Experience
5.00
Cleanliness
3.00
Friendliness
1.00
Wait time

Wait times for appointments are incredibly slow. Allowance of counselling sessions is too few and cannot be carried over when you finish your treatment. It feels like there is a time limit on when I need to process my emotions and experience.

07 Apr 2024verified patient
Patient seen for:
Fertility Treatment

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Always helpful and understanding. They always respond quickly to messages and the app makes you feel as though you can asking any question at anytime. Love the counselling they offer and support groups.

16 Mar 2024verified patient
Patient seen for:
Egg Collections and Transfers
In-Vitro Fertilisation (IVF)
Infertility

3

3.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
1.00
Wait time

The staff are friendly, the consultant that I interacted with was knowledgable and helpful. However, the organisation and structure of access/communication is very poor. The waiting time for consultation was longer than expected, the mixed up and poor communication regarding appointments was not good at all and I found some aspects of the care disappointing and upsetting. My partner felt extremely uninvolved in the process which was distressing, all information regarding our treatment only ever being sent directly to me. We have decided to continue our treatment elsewhere. For the cost of the services I expected much better quality which unfortunately I have not experienced.

06 Mar 2024verified patient
Patient seen for:
Fertility Treatment
Hysteroscopy

Reply from Bourn Hall Fertility Clinic, Cambridge

Hello, thank you for your feedback. We're sorry to read that there were elements of your care and experience that you were not happy with. I would be pleased to know more about this so we can try and change what you expereinced. If you would be willing to discuss, please contact me on richard.walters@bourn-hall.com and we can arrange a time to speak. Best wishes, Richard, Sales & marketing director

08 Mar 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

From initial consultation through to our 7 week scan we felt like we were part of a warm family. The reception staff all the way through to embryologist and consultants were all so reassuring, friendly and helpful. The app made communication fantastic and I even asked an emergency question on the Friday night before Christmas weekend in the long shot hope I may have caught someone before the holidays and I was answered Saturday 23rd with a follow up call Sunday 24th. Every time we visited we were left with people wishing us luck and truly felt like people cared. We were lucky and succeeded on our first try. I honestly can’t thank Bourn hall enough. It’s clean, comfortable, welcoming and set in a beautiful setting too. Thank you for making our dreams come true.

28 Dec 2023verified patient
Patient seen for:
Egg Collections and Transfers
Male Infertility
In-Vitro Fertilisation (IVF)

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff made me feel at home and comfortable especially with the whole process. Could have gone through it as easy without the staff.

23 Nov 2023verified patient
Patient seen for:
Egg Donation
Egg Freezing

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff were so lovely, going through that experience is a lot but the staff made it so easy and made me feel so comfortable.also we’re so nurturing especially as I am so young. The ward was very clean and homely and easy to access

23 Nov 2023verified patient
Patient seen for:
Egg Freezing
Egg Donation

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Really good

06 Nov 2023verified patient
Patient seen for:
Fertility Treatment

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very informative, helpful and friendly staff every step of the way - helped to make our fertility journey so much of a better experience.

06 Nov 2023verified patient
Patient seen for:
Fertility Treatment
In-Vitro Fertilisation (IVF)
Egg Collections and Transfers

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Angela was a lovely lady from start to finish. Listened to me. Lots of advice. Helpful. Warm. Friendly. Lovely nature overall. Didn’t feel judged. It was clear she wanted to support and maximise my chances.

30 Oct 2023verified patient
Patient seen for:
Endometriosis
Female Infertility
In-Vitro Fertilisation (IVF)
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Specialists

14 SPECIALISTS

Mr Oliver Wiseman
Urology

4.99

Patient trust score

137

patient reviews

4

professional endorsements

0.00

Patient trust score

0

patient reviews

0

professional endorsements

VM

Obstetrics & Gynaecology

0.00

Patient trust score

0

patient reviews

0

professional endorsements

CP

Obstetrics & Gynaecology

0.00

Patient trust score

0

patient reviews

0

professional endorsements

SH

Fertility Medicine

0.00

Patient trust score

0

patient reviews

0

professional endorsements
Mr Jitendra Jadhav
Obstetrics & Gynaecology

4.98

Patient trust score

14

patient reviews

0

professional endorsements

NM

Obstetrics & Gynaecology

0.00

Patient trust score

0

patient reviews

0

professional endorsements

AR

Obstetrics & Gynaecology

0.00

Patient trust score

0

patient reviews

0

professional endorsements

AA

Nutritionist

0.00

Patient trust score

0

patient reviews

0

professional endorsements

HZ

General Practice (GP)

0.00

Patient trust score

0

patient reviews

0

professional endorsements
Bourn Hall Fertility Clinic, Cambridge logo

Get to know

Bourn Hall Fertility Clinic, Cambridge

Videos
Articles
Socials

Most recent videos

Explore videos from Bourn Hall Fertility Clinic, Cambridge explaining process of procedures and other important things you should know before choosing your provider.

Welcome to Bourn Hall fertility clinic

Cambridge: https://www.youtube.com/watch?v=_ovj87hnAQ8Colchester: https://www.youtube.com/watch?v=18N4MUYir2ANorwich: https://www.youtube.com/watch?v=6YiSy7o...

29 August 2023

youtube

Behind the Scenes – Social Cut

29 August 2023

youtube

Most recent articles

Read articles from Bourn Hall Fertility Clinic, Cambridge explaining process of procedures and other important things you should know before choosing your provider.

Lifestyle overhaul unlocked our fertility journey

"We lost six stone between us and were like ‘let’s do this now’. We just needed to know if we were going to have children or not."

29 August 2023

bournhallco.uk

A 'fresh' approach to eating and exercise helped prepare us for IVF - Bourn Hall Clinic

Jenny and Ben started trying for a baby at 23 - but dreams of having a child together were not to be, until they got fertility fit

29 August 2023

bournhallco.uk

ICSI gave us our miracles after we were unable to conceive - Bourn Hall Clinic

Sticky sperm, or agglutination, can be caused by injury or illness and restricts the sperm's movement causing infertility. Overcome by ICSI

29 August 2023

bournhallco.uk

Fertility Fit

Having a healthy BMI is important for both natural fertility and also when undergoing IVF to maximise your chances of success – but losing weight and eating the right nutrients can be a struggle for some people.

29 August 2023

bournhallco.uk

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Bourn Hall Fertility Clinic, Cambridge

@bournhallfertilityuk

Bourn Hall Fertility Clinic, Cambridge

@bournhallfertilityuk

Bourn Hall Fertility Clinic, Cambridge

@bournhallclinic

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FAQ

What are Bourn Hall Fertility Clinic, Cambridge's reviews like?

Bourn Hall Fertility Clinic, Cambridge's overall patient rating is 4.81 out of 5 stars on Doctify.

This is based on 45 reviews

Where is Bourn Hall Fertility Clinic, Cambridge located?

Bourn Hall Fertility Clinic, Cambridge is located at High Street, Bourn, United Kingdom, CB23 2TN

When is Bourn Hall Fertility Clinic, Cambridge open?

Bourn Hall Fertility Clinic, Cambridge is open Monday (08:00 - 16:00), Tuesday (08:00 - 16:00), Wednesday (08:00 - 16:00), Thursday (08:00 - 16:00), Friday (08:00 - 16:00)

What is the phone number for Bourn Hall Fertility Clinic, Cambridge?

+441954717210

What consultants work at Bourn Hall Fertility Clinic, Cambridge?

You can find a list of the consultants that work at Bourn Hall Fertility Clinic, Cambridge here

Does Bourn Hall Fertility Clinic, Cambridge accept new patients?

Bourn Hall Fertility Clinic, Cambridge generally accepts new patients.

Get in touch with this practice to enquire as a new patient