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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

VISIO Health

Ophthalmology

I had a very good experience with Visio Health when I had recent laser treatment following cataract surgery on both eyes with Ms Sandhu. The cataract surgery, which took place in hospital in July and October, has been very successful. I no longer need glasses after having vision corrective lenses. And I hadn’t realised quite how blurred and sepia my sight had become. My vision is now very clear and bright. It really has positively impacted my life. Everything looks like it did back when I was young. It’s so much more cheerful than that blurry, yellow sight that I had grown so used to. And I am so much more confident when driving. No more night glare. I was really apprehensive and anxious about cataract surgery. So much so that it was decided that I would have the procedure under general anaesthetic. But I can honestly say that despite all the worry the end result is better than I could have imagined. The laser treatment at Visio to improve my sight further with one session of laser treatment was totally painless, very straightforward and uncomplicated. The clinic was very well organised and the staff were all lovely. A very good experience.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

I had my Pre-assessment on 14/91/26 at 09.30. I arrived early because of the inadequate parking at the hospital but was pleasantly surprised to be able to park straight away so, I arrived at 09.00 for my appt. I registered with reception then the nurse, Sharon, called me. Sharon talked me through my Pre-assessment and explained in detail what would happen when I'm admitted for my op. She gave me an ECG, took MRSA swabs and I had my bloods taken. Sharon explained several forms to me and provided Octensian wash and nasal gel for me to use prior to admission and after. The whole experience was positive. Sharon was very professional with an easy, friendly manner and kindly answered my questions that she had not already covered.

Clarity - Coventry

Gastroenterology, Ophthalmology

After the first right eye cataract removal Mazen Tahhan gave me his telephone number and said to call him if I had a problem. I am a very keen insect photographer and found with the distance lens I could not see the camera screen clearly. I became worried about the impact on my ability to focus close up on insects. About 8 p.m. I sent him a text briefly outlining my concerns . He called me back immediately and listened carefully. I was even considering other options than the NHS lens and he kindly sent details of these. However he advised me to I stay with a close-up NHS lens to get as much light into the eye as possible. I followed his advice and am very pleased and very satisfied with the result. Sabina George

Professor William Ayliffe

Ophthalmologist

I accompanied my 98 years old Mother for her appointment with Professor Ayliffe. He reviewed my Mother’s OCT scan and made the decision that she didn’t need an injection at this time and that he would see her again in April to review her condition. He fully explained his rationale for this decision. My Mother has been a patient of Professor Ayliffe since 2018 when he diagnosed her with macular degeneration. During this time, we have been totally satisfied with treatment my Mother has received from Professor Ayliffe. He has always been very caring towards my Mother and has always fully explained any treatment he has given. Both my Mother and I have total confidence in his treatment of her.

Dr Chris Airey

General (Internal) Medicine, General Practitioner

What has impressed me most is the care, depth, and rigour of Chris’s approach. He looks well beyond headline markers and takes the time to understand how treatment is affecting you physically and mentally over time. Each consultation feels considered and evidence-led, but never clinical or rushed. Chris is clearly invested in my long-term health outcomes, not short-term fixes, and that comes through in the way he tracks progress, explains the rationale behind decisions, and proactively checks in. That level of care has built real trust, and long term confidence in my health and wellbeing, and makes a huge difference to the overall experience.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

My overall experience at the clinic was exceptional. When I first booked my appointment it was scheduled for a week later, but I asked whether there might be any cancellations before then. The team were incredibly helpful and thoughtful — they called me back and arranged for me to be seen the very same day. From start to finish, the service was efficient, compassionate, and reassuring. At what was a very anxious time for me, everyone I dealt with was kind, responsive, and professional. I felt genuinely cared for and supported throughout my visit, and I am extremely grateful for the outstanding care I received.

London Finsbury Clinic

Cosmetic (Aesthetic) Medicine

Dr Eroglu changed my life, honestly. I had a dent from a bad steroid shot on the side of my face and he advised me appropriately and gave me a Lenisna PDLLA Injection. Within 6 months I had my life back, my confidence back and I am forever grateful. He knows what he is doing, and he is a great doctor and practitioner. I will be back soon to try a new treatment - maybe the Rejuran for my neck lines. Thank you Dr, you gave my confidence back and I am forever grateful <3

Mr Joyti Saksena

Orthopaedic Surgeon

Just had my 6 week follow up after a full knee replacement. I was seen early and after examining my knee, Mr Saksena thoroughly explained the healing process from now on regarding muscle strengthening. He checked that my physio sessions are going well and answered a couple of questions I had. It is my second knee replacement with Mr Saksena and would highly recommend him. He has a very friendly bedside manner, explains things well and I cannot thank him enough!!

Mr Simon TR Bailey

General Surgeon

Simon is both friendly and professional. I spent the last couple of weeks in pain following a hernia op with the NHS and without a long-term plan. Since visiting Dr. Bailey I now have a plan in place to get things sorted out if needed and I feel confident Dr. Bailey is the right person to fix things. He spoke in a calm no nonsense manner and explained things in detail in a way I could understand, very reassuring. Thank you.

Dr Sadia Bhatti

Obstetrician & Gynaecologist

From our initial consultation to post delivery Dr Bhati has been kind, informative and caring. As someone who suffers from major health anxiety, I had my share of fears surrounding birth. Dr Bhati’s knowledge and confidence puts you at ease. Even though there’s been a last minute need for a c section, it was handled quickly and calmly and we welcomed our baby girl safely. Very greatful for the care we received.

Clarity - Blackpool

Ophthalmology

I decided to have laser correction done privately after finding out the waiting time for NHS treatment was too long. My cataract operations and laser correction on one eye were done at Chec and I have nothing but praise on the way I was treated by all staff, clinical as well as administrative. Based on this I had full trust in using Clarity, knowing that I would be treated by the same caring consultants.

Dr Rohan Jagathesan

Cardiologist

I highly recommend Dr Rohan Jagathesan as from the very first time I met him @ Rivers Hospital I felt very at ease with his understanding manner. I wasn’t rushed and I could explain my symptoms and was listened to patiently. He always explained everything clearly and professionally. I also would like to thank Gilly for her helpful response with making my appointments quickly. Mr V.M Hoddesdon (2026)

Mr Mazhar Sheikh

Urologist

Attended for investigation of a new symptom. Mr Sheikh was calm, professional and friendly. He explained my symptom, he gave me an examination and shared guidance and recommendations. He encouraged me to ask questions and I did not feel rushed. Encouraged me to request additional support from him if needed. Very happy with the visit to see him.

Mr Sam Dobson

Obstetrician & Gynaecologist

I have just had surgery at The Park hospital. My Consultant Mr Sam Dobson was kind, supportive and reassuring. I received excellent treatment, and could not have wished for better, he is the best . Also Mandy has always been at the end of the phone to answer any problems. Simply the best dynamic duo.