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One Ashford Hospital

Dermatology, Pain Management, + 21 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

IVF Matters Fertility Clinic

Fertility Medicine

​"I highly recommend Dr. Irfana to anyone navigating the complexities of fertility treatment. After three years of trying and a failed IVF attempt elsewhere, we were unsure of our next steps or if a sibling for our child was even possible. Dr. Irfana truly felt like a godsend during a very uncertain time. ​From our very first introductory call, her expertise and confidence changed everything. She made us believe that every problem has a solution, listening patiently to every concern we had and addressing them with a clear, actionable plan. Thanks to Dr. Irfana’s dedication, we have successfully completed our family. If you are looking for a doctor who combines high-level medical skill with genuine compassion to start your journey to parenthood, she is the one to see. Also, special thanks to the staff (Sara, Alicija) for prompt responses always.

Mr Shantanu Gudsoorkar

Ophthalmologist

Bilateral cataract surgery – an excellent experience from start to finish. The improvement in my vision has been remarkable—not only is everything much clearer, but my previous short-sightedness and astigmatism have also been fully corrected. Night driving, which was previously very difficult and something I had to restrict significantly, is now effortless. My distance and intermediate vision are pin-sharp. From the outset, Mr Gudsoorkar explained clearly that my eyes were not suitable for lenses providing reading vision, and that I would still require reading glasses. He reassured me that inexpensive off-the-shelf reading glasses would be perfectly adequate, which has saved me over £400 a year compared to my previous prescription glasses. I’m extremely pleased with both the outcome and the care I received throughout.

Nuffield Health The Holly Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Gastroenterology, + 10 more

All of the staff at Nuthfield were so kind. Everyone was always smiling and being happy and kind to myself and my partner. From the receptionist who told us where to go and took us to our room. To the night nurse that checked us in to the room. I had multiple nurses come and check on me throughout the time I waited to have the cystoscopy. We were able to get food before and after. We arrived at 07:00 on the 27th, and I can't remember all the lovely people's names who helped us. My only slight criticism would be from arriving at the hospital at 07:00 the actual procedure didn't start till after 09:00 and this gave me lots of time to overthink the procedure. But I think that was a me problem and I also don't know how long these things take to check people in etc. So apologies if it is standard haha.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

Daleswood Health is like a breath of fresh air in the midst of health services in the UK. My GP tries to the best they can but frankly they just cannot be flexible and I'd spend visits trying to to fit in their calendar, leaving me waiting for a rushed 10 minute appointment only to then refer me somewhere else. Something had to change. I'm lucky enough that I can spend a little to get a great service and Daleswood Health really deliver exceptional service. My recent visit was for a mole removal. In and out within 50 minutes and the mole had been removed, fantastic service from Dr Oliver Denton and also not forgetting Mary on reception. So glad I've found them. Definitely my go to for health services and fully recommended from me.

Mr Wenzhuang Chin

Obstetrician & Gynaecologist

After our first meeting back in September 2024 I knew I could fully trust Mr.Chin with being thorough with my issues and making sure all areas were covered before taking any actions. On the day of my investigation surgery Mr.Chin went through everything he had planned to do during the surgery and what he intended to do if coming across any issues when investigating. We spoke a little previously about personal issues and one thing I’d like to consider in the future and he made sure the right course of actions were to be discussed and to be taken in the right time frame. I really am very thankful to have had the care and experience from Mr.Chin during the issues we are trying to get resolved

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

It was a little overwhelming as I was expecting to discuss fitting a coil and whilst that was mentioned, I was advised about having surgery which was unexpected. I found myself agreeing to the surgery despite not knowing much about it. The risks were not explained and I didnt find out how the procedure would be executed or potential recovery time that might be required. I feel a bit confused about whether this is the right course of action or not. I was not pleased to receive a letter that claimed the risks were explained to me, when they were not.

Dr. Alina Vaida

Psychiatrist

Dr Alina listened to me attentively. She is extremely insightful and very knowledgeable in her field. She reassured me of my concerns; and she made it very clear that although FND can be considered psychologically driven its physical impacts are real therefore it’s also falls under neurological conditions. I have decided to continue working with Dr Alina to deep dive and search for solutions to my problems. Alongside working with her direction to find support for the physical symptoms associated with this condition.

Mr Vivek Sivarajan

Plastic Surgeon

I had a full complex tummy tuck, body lift and breast augmentation performed by dr Vivek. I cannot praise the care and treatment I received by Vivek and his team from start to finish enough, due to the complexities of my requested treatments I feel Vivek and his team where amazing throughout and where ready instantly for any eventuality i am over joyed with the procedure and treatment from all involved and glad I chose elanic clinic and Viveks team.

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

After a frustrating year with an ankle injury sustained playing football, seeing Alex at PSM has been great. Alex provided a detailed analysis of my gait and took a 3D scan of my foot to create orthoses customised to me. He also clearly explained what was going on with my ankle and how it can get better, having done a number of tests to pinpoint the issue. Highly recommend Alex for anyone struggling with a foot-related sports injury.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Visited morning of 26.01, had to wait a few minutes before being let into the building as arrived just before 9am. Although i was fully aware and ready to wait, everyone passing by including reception staff were kind and apologetic. Getting in, staff (reception, radiographer, doctor) were prompt, thorough, straightforward and quick. No time to scroll through phone as i moved from one stage to the next with ease. Highly recommend.

Mr Abdul Kasem

Breast Surgeon

Mr Kasem was very empathetic and reassuring after I found out I would have to have a mastectomy. I knew that I was in good hands and he has done a fantastic job. I initially had a terrible experience with another consultant and he reinstated my faith in getting treatment. Mr Kasem made sure all of my follow up appointments happened as quickly as possible, and 6 weeks after diagnosis I was having surgery.

Southside Medical Private Clinic

Child & Adolescent Psychiatry, Audiovestibular Medicine, + 7 more

I visited the clinic today with my elderly mother who is experiencing a number of health concerns. Dr Oates was kind professional and extremely thorough during the consultation. He made my mum feel very comfortable and explained everything very well. We now have a plan in place to move forward and feel more positive. We would definitely use the clinic in the future and would 100% recommend to others.

Mr Ross McLean

Breast Surgeon

Mr McLean and his team at both Gateshead QE and Grindon were incredible. Fortunately I have had little cause to engage previously with surgeons, but Mr McLean's bedside manner and his dealings with me were amazing at a time when I was frightened, bewildered and uncertain of my future. He treated me as a person with feelings and not simply another random individual who needed his and his team's care.

Mr Pranab Sinha

Orthopaedic Surgeon

My knee condition was very rare and certainly needed a clear thought and the best solution but throughout my process I was made clear on what to expect and that I was going to be fine. I was in good hands and the very next day I was already up and walking even without crutches and within 5 weeks walking upstairs which I had not done for 2 years. Can’t say thank you enough to this incredible surgeon.

Mr Vishal Prasad

Orthopaedic Surgeon

Excellent care and always felt heard by Mr Prasad. It has been so nice to have a consultant that has explained everything and understood the symptoms and pain I was in. Always offering the best advice and course of action to help me get back to living a normal, pain reduced life. Mr Prasad made it very clear what the possible outcomes would be and gave me a full understanding of what I could expect.