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Moorfields Private Eye Hospital

Ophthalmology

After extensive research, my husband and I agreed that Vincenzo Maurino was the best person to perform our lens replacement surgery. We felt comfortable right from the initial consultation and knew we had made the right decision. Andrew was very warm and welcoming and explained everything to us clearly about appointments and payments. Mr Maurino took time to advise us on the best treatment and lenses to suit our individual needs. We were tested thoroughly by Mr Maurino’s excellent team. At no time did we feel under pressure to commit; however, we were so impressed with everything that we were anxious to book our procedures straight away. On the day of our surgeries, we arrived at Moorfields and were greeted by wonderful nurses who took great care of us. Mr Maurino talked us through the process both before and during surgery. Everything was very efficient, quick, and painless. We have no hesitation in recommending Mr Maurino and staff; in fact, we have already passed on Mr Maurino’s details to friends and family who are now looking to book. A massive thank you to the whole team for an excellent service. We are delighted and grateful for the life-changing experience and having 20/20 vision for the first time in our lives.

Check4Cancer

Diagnostics & Testing, Oncology

This whole experience has been rubbish. One of the questions asked if I had ever had polyps, which I had but 15 years ago, and because I clicked yes, recommended me as not suitable for screening...a lot can happen in 15 years, and it didn't ask me how long ago it was. The form was clunky to use and complete. In the results letter it said if I still wanted screening despite my results, to go to my results page. However when I went to that page it gave no options to select screening. It showed a Submit button on the results page, but would not let me proceed as I had not selected a service, however there were no services to select. The results letter gave me a link asking for feedback, either a quick survey or a detailed survey. When I clicked the detailed one it came up with an Error404 message. When I clicked the quick survey, it asked me questions about recent visits, were the staff friendly, was the practice clean etc, instead of asking any questions about my experience with the recent cancer screening survey...they were completely irrelevant.

Mr Billy Wong

ENT Surgeon

I met Mr Wong (Billy) around August 2024 for recurrent sinusitis and loss of taste / smell. Billy has always been so attentive, responsive, considerate and kind. Billy explains everything clearly so I completely understood what was happening. Billy is thorough in his care: obtaining images to better understand what is going on before making an ongoing plan. I recently had sinus surgery (FESS) with Billy as my condition had not improved despite good medical management. Billy is not only an incredibly skilled surgeon, he is also a fantastic and caring individual (with a good sense of humour too!). Billy met with me before surgery and reassured me, he was also in the pre op room, then in the theatre with me, then recovery and also post op to debrief and check up on how I was feeling. This kind of healthcare is so vital to people's wellbeing; this stuff matters, it's a shame that it's so rare, but with Billy; it's there as standard and flawless! I cannot recommend him enough. If you want the absolute gold standard of care: book with Mr Wong.

Mr Colin Holton

Orthopaedic Surgeon

After having an initial consultation and X-rays Mr Holton recommended a bilateral hip replacement in 2 stages . Both operations were successful with little or no pain/ discomfort. I had good mobility in as little as 4 weeks which was well above my expectations. I believe this was not only due to Mr Holton’s knowledge and expertise but also the. Mako Robotic Arm technology that I was offered on my initial consultation after Mr Holton explained the benefits . I can only say that the surgery has transformed my life and I am active again! Mr Holton is a truly dedicated and competent Surgeon a thoroughly nice man who is easy to talk to and has a very caring attitude. I would highly recommend him to anyone who is contemplating this type of surgery . Thank you also the the lovely nursing staff at the Nuffield in Leeds for their excellent care . JF

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

There are only good things to be said about Vermillion. From the friendly welcome on reception on my first\every visit, through the countless appointments with orthodontics, prosthodontics, hygiene and x-ray, everyone and everything was spot on. The coordination and communication between the different departments through the course of my 17 months of treatment was super professional and the outcome is nothing sort of exceptional. Special shout out to Chris for getting my teeth in fantastic shape for the prosthodontics and to Photini for the wizardry she demonstrated with the rebuilding work. I was honestly lost for words when I seen my renovated smile for the first time. Additional thanks to Michaela in hygiene for the whitening, to dental nurse Lucy and to Rachael and Gemma for coordinating it all.

Nuffield Health Newcastle

Plastic Surgery, General Surgery, + 6 more

From first contacting my GP who could have referred me to a podiatrist but asked me to decide on whether it was appropriate (a decision for which I have no expertise to make) in late May it took over 3 months to see Mr Qasim (via TIMS during which I obtained no advice to go back to GP to get podiatrist referral, but instead a referral to Mr Qasim for steroid injection). However, the podiatrist at Freeman said steroid was no longer suitable due to second toe having developed a hammer deformity by then (mid-November). I think I should have been referred straight to Freeman, not via TIMS and Mr Qasim because I had months of delay and pain while I waited, thus affecting my ability to do my job as a nurse.

Mr Anand Kasbekar

ENT Surgeon

I have suffered with mild to medium hearing impairment in my left ear majority if not most of my life. An unsuccessful partial ossiculoplasty performed by a different surgeon resulted in losing almost all hearing in my left ear and greatly affecting my confidence and quality of life. Following investigations, Dr Kasbekar performed a successful total ossiculoplasty and my hearing improved significantly, with the impacted ear now nearly as good as the unaffected one. If not for Dr Kasbekar, I would have likely had to wear a hearing aid for the rest of my life. It’s not an exaggeration to say he has given back my confidence both in my professional and personal life.

Dr Apostolos Konstantis

Oncologist

I have brilliant treatment and conversations with Dr. Konstantis. Since he became my oncologist a while back he has been and is excellent with me as his patient, I do not worry at all when visits for treatment are made and living with breast cancer and secondary bone cancer in my pelvis and sturngham I am so very confident with him, he is basically keeping me going and I really appreciate his time. He is very caring, compassionate, patient and when worried about anything, explains brilliantly so worries dispel. What a really super human being he is a star. Thank you so much for being my oncologist.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Had an immigration medical appointment for Australia. I was running late and had to reschedule my AM appointment. Sent an email as the call option was automated message but the email was promptly replied and I was rebooked for the next available PM appointment. It meant I had to wait longer but they were swift to accommodate me and the services from reception to chest X-ray and GP examination was brilliant. I was offered the Polio vaccine and a painless blood tests. Overall I recommend 100%.

Venturi Cardiology

Cardiology

Dr Scott Murray was clear, compassionate, and very attentive throughout the appointment. He took time to listen, asked detailed questions about family history, and did not rush the consultation. All results were explained fully and in a way that was easy to understand. He described the condition clearly, answered questions carefully, and remained professional and engaged throughout. I felt listened to and reassured. I would highly recommend Dr Scott Murray as a cardiologist.

Mr Mark John Price

Podiatrist

Mr Price is an extremely knowledgeable, friendly individual who immediately puts you at ease. He explained the issues with my foot clearly using videos, models and drawings and came up with a plan moving forward which was realistic but will hopefully leave me pain free in the future. I am so relieved to have found him after a run of visiting other professionals that in my opinion have been sadly lacking in their abilities.

Mr Nenad Djakovic

Urologist

Dr nenad was my worse experience in my life after having penis enlargment surgery I didnt get 1 inch soft lenghing guaranteed plus i have lost almost 1 inch of erect lenght when i told him this he said its not normal but i need to use traction divece to get my size back not to examing why i lost 1 inch erect lenght he does not care all they about taking your money. He ruined my life dont let him do this to you.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Waited about 20min for my appointment with consultant Then during my meeting with him He took a non urgent phone call my appointment that lasted approximately 10-15 mins He discharged me despite me saying I am getting lots of pain that disrupts my sleep and painkillers don’t help! I would have liked to have been referred to physio. But I was not offered it or anything except lift your arm forwards!

Practice Plus Group Hospital, Barlborough

Staff at the practice seem to be unable to distinguish between NHS patients a d those who Are private and paying. Twice i was sent to the wrong waiting area with NHS patients. Only to be later sent to the private waiting area. As a paying patient i expect a certain level of compitance and care. So come on Barlborough, a little bit of interest in your role might help

Mr Sanjeev Goswami

Orthopaedic Surgeon

First class experience. Mr Goswami and all the staff at Spire were excellent. Had multiple procedures on my great, 2nd and 3rd toes on my right foot. Went to six week consultation yesterday - the before and after X-rays were amazing. Seems the procedure was a complete success. No more crutches and funny black shoe/boot!!

Mrs Polly Ford

Obstetrician & Gynaecologist

I was extremely anxious due to previous experience, but Polly made me feel at ease, and had a wonderful bedside manner. She made the procedure as comfortable as she possibly could, and for that I thankyou. Polly you're the best gynaecologist I have seen, and I've seen a few! Thankyou so much, Trish R.