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Moorgate Andrology

Obstetrics & Gynaecology, Urology

I had penis filler and it was one of the worst decisions I’ve ever made. I had the filler on the Monday and by Wednesday I was in a&e with a very balloon swollen penis and had to have catheter inserted in my penis for 5 days. I was then rushed for emergency surgery the next morning to remove the filler and infection at the injection site. I was in hospital and 5 days and I’m now under a nhs urologist because the urologist at Moorgate cancelled the video call because he said it was unwell. Once they have your money your on your own and the chances of compilations are a lot higher than what they claim. The office I had my filler was not sterilised and moor like someone’s living room. Once if fully recovered I find out if it’s caused and permanent damage I will be looking to start a medical neglect claim against Moorgate. PLEASE if your thinking about having this done seriously I would re consider. Just use an extender/pump.

Mr Ilias Paschopoulos

Physiotherapist

I had an ACL tear. Post surgery, before going to Ilias, I started with a physiotherapist that wasn’t as helpful nor professional. It was uncomfortable and decided to change my Physio. I spoke to TEN Health & Fitness and was paired with Ilias and couldn’t be happier with the care I received. From the start, Ilias was extremely friendly, approachable, and easy to trust, which made a huge difference throughout the rehab process. The programme was well-structured and clearly tailored to me, and over time we built real trust in both the process and the outcomes. I’ve now fully recovered and my knees feel stronger and more stable than they ever did before the injury. I’m genuinely more confident in my movement than I was pre-ACL. I’m back to playing football (the reason I tore my ACL), playing tennis, and even skiing! Highly recommend to anyone going through any type of muscle/tendon/bone injury and wants to heal.

Mrs Emma Eaton

Acupuncturist

Emma is not only an exceptional acupuncturist who works her magic with needles, but also someone who instantly puts you at ease. From the moment you step into her room, her loving nature and bright, colourful personality lift your spirit and make you feel truly cared for. Emma doesn’t just treat symptoms — she transforms the whole experience. She helps you sleep deeply through the night, restores your energy, and supports your body in regaining balance. She also gently guides you to release emotional weight and reconnect with yourself. You leave her sessions feeling lighter, clearer, and renewed. She is, without a doubt, one of the best in her field. I wholeheartedly recommend Emma to anyone seeking better sleep, fertility support, improved digestion, or relief from pain anywhere in the body — including the soul. Emma will look after you with genuine care, warmth, and expertise.

Enhanced Care Services Ltd.

Diagnostics & Testing, Emergency Medicine, + 10 more

I was recommend by a local GP where I work to use Enhanced care, reason being is that for over two weeks I could not get into my own Totton GP surgery, calling and being way down the queuing order, I even went in to book an appointment and they said I have to call first thing, both local Pharmacies could do no more other than OTC meds and said you have to see your GP, I very quickly lost faith in my own doctor surgery. Thanks to Enhanced care from the initial online email to phone call, seeing the doctor all on the same day was well worth it, not only did the doctor ask about my current symptoms but also about my general heath and past issues ETC, medication same day and was feeling better within 4 days, highly recommend If your own GP surgery cant help sooner. Many thanks Ian.

Quality Dental : Horsham

Dentistry

I had a dental hygienist appointment. When it came to booking a further six monthly appointment I was asked to pay £35 in advance! This would be deducted from my bill in six months time. I declined to do this and cancelled my next appointment. I presume that at the next appointment I'd be asked yet again to pay £35 in advance, which basically means that this is just a way of charging a one off payment over and above the actual cost! I have never been asked to pay in advance for any private care, dental or otherwise. I think this is very sharp practice. By all means have a cancellation policy and charge the customer for not attending, but don't just take £35 well in advance! I may have to change my dental practice if this continues.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The physiotherapist seemed unconcerned by the pain I have been experiencing for nearly a year. He mentioned that I had full movement and so he was not concerned. He kept saying that he would not give me another steroid injection without acknowledging that I didn’t want one. He told me to do some exercises which he showed me how to do once and gave me no paperwork or YouTube link that might assist when I got home. I tried to ask how long I should wait before I made any further action and he said there is no more treatment. I felt like an inconvenience and wish I had gone somewhere else. I would never recommend anyone to see him again. He really made me feel small and insignificant.

Professor Francis Chinegwundoh MBE

Urologist

I was extremely anxious to get another cystoscopy as I had a very bad experience on the NHS where I experienced probably the worst pain I have ever had when the numbing gel was pushed down my urethra. Professor Francis throughout the entire process from my first consultation, to the cystoscopy itself was amazing, as were all the staff and nurses. But in particular Francis was able to keep me calm and he took his time when putting the numbing gel in. I felt very little pain, and the experience was obviously not enjoyable but it was the best outcome. So I just want to thank Prof Francis for being very careful, and listening to me.

Miss Adriana Kovacova

Cosmetic Doctor, Ophthalmologist

I found the whole experience of surgery with Dr. Kovacova to be extremely reassuring. I was relatively nervous about the ptosis op, she gave clear and considered information on what I should expect and the related risks before the op but was careful to explain that it was a relatively routine procedure that put me at ease. During the op she talked to me throughout, making me feel calm and relaxed. During my follow up appointment she was very friendly and explained the best course of action for healing. All in all, Dr. Kovacova ensure an extremely positive experience of surgery.

Ringway Dental Cheadle

Dentistry

Both occasions on visiting the practice have been fantastic. Having a fear of the dentist isn’t great, but the reassurance from the staff is absolutely second to none. Talking through the steps to give you an indication of what’s going on etc. checking in constantly to make sure everything is ok with the procedure taking place! The staff are professional and very friendly, the practice is probably one of the best I’ve ever visited. It doesn’t have a normal sterile dentist feel to it! Again a great experience for someone who isn’t particularly keen on visiting the dentist.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

1)I found the signage to the main lifts and to Lyndhurst rooms confusing. There should be signage in the ground floor lift lobby saying which departments are on which floor. I have been complaining about this since 1971. 2)The excellent group portrait of the Royal Free consultants in about 1970 which used to be on the ground floor but has now been removed to the 12th Floor no longer has the key saying who they are. This is a digrace and an insult to the memory of a fine group of men (and about ten women), The key should be found and reinstated immediately.

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

The 12-month or so wait time was out of Ravi’s hands and in fact the timing of the procedure worked well for me in the end due to it being right before the Christmas holidays. Everyone at Spire Wellesley was fab, even if my discharge at the end of the day took longer than expected it wasn’t a problem and I was really pleased with all the care and professionalism provided by everyone. Thank you!

Fitzrovia Suite

Obstetrics & Gynaecology

We couldn't have asked for a better team to take care of us during the few days we spent at Fitzrovia suite. Consultants, nurses, midwives, anaesthetic, theatre teams were very kind, understanding and caring with us. We felt so contained, supported and cared for. In the first days leading to birth and the few days after birth, we got to feel safe in a bubble or care thanks to all of you.

Miss Chrissie Laban

Breast Surgeon

Chrissie has been exceptional in her care & time to explain ‘things’ to me & to really listen to me. She has co-ordinated my care with two other departments (rheumatology & orthopaedics) which are related to my cancer treatment. This co-ordination has been key in supporting me both physically & emotionally. Thank you Chrissie.

Dr Matthew Wright

Cardiologist

I had a follow up appointment with my cardiologist to talk about my cardiac test results, but the consultant didn’t check my results before the appointment, he promised he would send me the results the day after. I’ve been waiting for almost a month now and his secretary never answers the phone It’s unacceptable

Mr Murtuza Sikander

Neurosurgeon

Mr Sikander listens and asks pertinent questions to really understand the problems. He’s empathic with expert knowledge of symptoms and treatments. He explained a treatment path and alternatives. He sent letters to me and my GP very soon after the consultation and arranged the procedures as soon as possible.

Mr David Van den Haute

Osteopath

David has been helping me with many problems such as hip pain, shoulder pain and also headaches! Since seeing David I have not suffered with any headaches and my other issues resolved and managed well. He is amazing at his job very friendly and really knows his stuff! 100% recommend