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St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had a meniscal tear repair on 20th January. I am really disappointed and dismayed with the conflicting advice I was given regarding physiotherapy. An hour prior to surgery, Brad the physio told me I would be fully weight bearing after the operation. After the surgery a different physio told me I could not weight bear for three weeks and had me up and about practising walking on crutches. She also put a leg brace on my leg which was locked. I wasn't told to unlock it. Therefore for 2 weeks post surgery I wasn't weight bearing and movement in my knee was restricted totally. Today I had my stitches out and my first physio session. Physio told me I should have been 50% weight bearing straight away and that my leg brace should have been unlocked to allow some movement. So three conflicting pieces of advice. I am really unhappy.

Berkeley Psychiatrists

Child & Adolescent Psychiatry, Clinical Psychology, + 8 more

10/10 experience. We had our 10 year old son assessed for ADHD. From the moment i called to enquire about the process and what are the steps involved to the actually assessment, everyone has been amazing. Steven in the front office walked me through the entire process, what to expect, costings etc. he was polite, kind and very professional. Dr Hollie Hearfield who did the assessment was lovely. She was so good with our son, she explained everything to us as to what the next steps are. I cannot recommend you enough to others who might be thinking of going private. Its an overwhelming decision to make and it has been nothing but informative and easy with Berkley's. Keep up the amazing service that your staff deliver x

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Although the appointment wasn't satisfactory for me because the doctor couldn't give me a second opinion on my back and neck pain since his specialty is lower extremities, he sent me for updated MRI exams so he could give me a responsible and accurate second opinion on my knee and ankle. I emailed the doctor and am waiting for him to reply with his diagnosis from the previous appointment so I can provide my employer with the information they need to continue helping me with the MRI costs and get positive results that will allow me to go to work without any health risks. Thank you very much.

UME Health

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 5 more

I injured my back the week before Christmas — I could not even walk with the pain. I emailed Dr Swan over the weekend not expecting a response until Monday. I should’ve known from my previous experiences that he really cares about his patients and their outcomes so I was not surprised when he called me at home in the evening to discuss what I could do to immediately to relieve the spasm and a plan of next steps for investigations and treatment. I could not think of a safer pair of hands to be in when you are in severe pain and dealing with a spinal injury.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

The staff that dealt with me on the day were amazing. Very nice and made me feel comfortable. There was a slight issue with the connection for the headphones but they quickly resolved it and made me feel comfortable again. The lady who showed me to the room is made for that job :) unfortunately after I did have to chase a few times for my results imagining were trying to be helpful however a receptionist I was put through to was very rude, undermining and probably one of the worse receptionist I’ve come across in a long while.

Mr Giulio Garaffa

Urologist

Mr Garaffa is the consultant, who performed a urethral dilatation on me. At my last appointment, he suggested using a steroid application, which might alleviate the pain for my regular self dilatation. It has worked wonders, making it far easier and almost pain free; would that I had met him years ago. This has made my future more hopeful. Mr Garaffa is a delightful man, unassuming and clearly talented. You just know he really cares for you. NO EGO HERE! The Whittington Hospital is blessed to have him in their employ. John W.

Mr Rekesh Patel

Audiologist

Mr. Patel was very nice and he really helped me understand my hearing loss. He wasn’t salesy at all and was very informative, without overwhelming me. I’ve been to other clinics in the village and down the hill and they were very pushy, but Mr. Patel took a lot of time explaining everything and gave me my options. Thank you mr. Patel- I look forward to my new devices

Mr Mark Norton

Orthopaedic Surgeon

I have been to see Mr Norton today for a 6week review of my left hip replacement. I am so happy with the result and Mr Norton is so easy to talk to and explained how to get back to normal activities as I heal. I can't thank Mr Norton enough for the care I have received and the courtesy shown to me by him and the staff at Duchy hospital. It's changed my life.

Dr Tuck-Kay Loke

Respiratory Doctor

I was extremely lucky to be referred to Dr Loke on 29.01.26. Both Dr Loke and his clinician are certainly at the top of their fields of expertise. They were able to accurately establish that my loss of taste & smell is caused by Allergic Rhinitis. Although out of specialty, Mr Loke has requested my referral to a Specialist at Guys Hospital.

Mr Kumaran Thiruppathy

General Surgeon

Robotic Rectopexy op 3.11.25 , follow up 5/2/26 , very successful op I feel like a new woman. Op performed expertly by Mr Kumaran Thirrupathy a very able and humble consultant with great empathy and care for patients. Well respected by his excellent happy team . I would highly recommend him, a real NHS blessing . Thank you

Mr Neil Barber

Urologist

I found Mr Barber to be approachable, friendly and very professional. Nothing was rushed and he took time to listen to my concerns and explained in layman terms what the best course of action would be. His secretary, Jeanette is extremely nice, the communication is excellent and she gets the job done. How very refreshing!

Spire Murrayfield Hospital Wirral

Breast Surgery, Cardiology, + 16 more

Was left waiting to go home after op - communication breakdown between day staff & evening staff and no follow up appoint for stitch/wound check - had to change dressings myself and contact BUPA for arranging appoint weeks later. Overall staff were lovely but possible lacking in cover/number of staff availability.

Miss Tasha Gandamihardja

General Surgeon

My recent visit was positive and professional. Tasha and her team are absolutely incredible. Their knowledge, bedside manner, kindness and professionalism are excellent. I felt very nervous going into my appointment and Tasha and her wonderful nurse reassured me and made the whole process very straighforward.

UK Vein Clinic - Birmingham

Vascular Surgery

Jenny was extra attentive to my needs. Thoroughly explained the procedure from start to finish. Made the whole experience light and stress free. Dr. Andrew explained the results in a professional manner thoroughly explaining the scan results in a way I totally understood without using scientific jargon.

Dr. Sudhakar Allamsetty

General Practitioner

Dr. Allamsetty is a very compassionate & knowledgeable doctor. The steroid injection that he has given into my knee joint has made a dramatic difference that I have now decided to go & visit my grandchildren again now. Also, he helped me with my Diabetes control Thank you Dr. Allamsetty

Kingsend Dental: Ruislip

Dentistry

This was a late booking appointment and the Team fitted me in very quickly. The check up and subsequent extraction was all done on time and professionally. Needed a quick follow up due to a post op problem and was seen almost immediately. Great service.